Maytag W10560155B, W10560156B User Manual

TOP-LOADING

HIGH EFFICIENCY

LOW-WATER WASHER

USE AND CARE GUIDE

Para una versión de estas instrucciones en español, visite www.maytag.com

GUIDE D’UTILISATION

ET D’ENTRETIEN DE

LA LAVEUSE HAUTE

EFFICACITÉ À FAIBLE

CONSOMMATION D’EAU

AVEC CHARGEMENT PAR

LE DESSUS

Table of Contents

WASHER SAFETY .............................................................2

WHAT’S NEW UNDER THE LID? .....................................3

CONTROL PANEL AND FEATURES ................................4

CYCLE GUIDE ................................................................... 6

USING YOUR WASHER ....................................................7

WASHER MAINTENANCE ..............................................10

TROUBLESHOOTING .....................................................12

WARRANTY .....................................................................17

ASSISTANCE OR SERVICE ........................ BACK COVER

Table des matières

SÉCURITÉ DE LA LAVEUSE ..........................................18

QUOI DE NEUF SOUS LE COUVERCLE? .....................19

TABLEAU DE COMMANDE ET

CARACTÉRISTIQUES ..................................................... 20

GUIDE DE PROGRAMMES ............................................22

UTILISATION DE LA LAVEUSE ......................................23

ENTRETIEN DE LA LAVEUSE ........................................26

DÉPANNAGE ...................................................................29

GARANTIE .......................................................................35

ASSISTANCE OU SERVICE ......COUVERTURE ARRIÈRE

W10560155B
W10560156B - SP

Designed to use only
HE High Efciency detergents.

Conçue pour l’utilisation d’un
détergent haute efcacité seulement.

WASHER SAFETY

2

WHAT’S NEW UNDER THE LID?

Cleaning with Less Water

Washplate

Traditional agitator-style

washer

The most striking difference in your new washer is the low-water
washplate wash system. The washer automatically adjusts the
water level to the load size—no water level selector is needed.

Washer with low-water

washplate wash system

Automatic Load Size Sensing

Once you start the cycle, the lid will lock, and the washer will
begin the sensing process to determine the correct water level
for the load. This may take several minutes before water is
added. You will nd a step-by-step description in the “Cycle
Status Lights” section.

You will hear the motor turn the basket in short pulses to
thoroughly wet the load. This low-water wash method uses
less water and energy compared to a traditional agitator-style
washer.

Choosing the Right Detergent

Use only High Efciency detergents. The package will be
marked “HE” or “High Efciency.” Low-water washing creates
excessive sudsing with a regular non-HE detergent. Using
regular detergent will likely result in longer cycle times and
reduced rinsing performance. It may also result in component
failures and noticeable mold or mildew. HE detergents are made
to produce the right amount of suds for the best performance.
Follow the manufacturer’s instructions to determine the amount
of detergent to use.

For best performance, it is recommended to load garments in
loose heaps evenly around the washplate.

As the washer dampens and moves the load, the level of the
garments will settle in the basket. This is normal, and does not
indicate that more garments should be added.

IMPORTANT: You will not see a washer basket full of water
as with your past agitator-style washer. It is normal for some
of the load to be above the water line.

Use only High Efciency (HE) detergent.

Concentrated Cleaning

Low-water cleaning means concentrated cleaning. Rather
than diluting detergent as done in an agitator-style washer,
this washer delivers the detergent directly to the soils.

Normal Sounds You Can Expect

At different stages of the wash cycle, you may hear sounds and
noises that are different from those of your previous washer.
For example, you may hear a clicking and hum at the beginning
of the cycle, as the lid lock goes through a self-test. There
will be different kinds of humming and whirring sounds as the
washplate moves the load. And sometimes, you may hear
nothing at all, as the washer determines the correct water level
for your load or allows time for clothes to soak.

3

CONTROL PANEL AND FEATURES

hold 3 sec

to cancel

21 4

3

Not all features and options are available on all models.

SOIL LEVEL

1

Select the most suitable setting for your load. For heavily
soiled and sturdy fabrics, select Extra Heavy Soil Level for
more wash time, if needed. For lightly soiled and delicate
fabrics, select Light Soil Level for less wash time, if needed.
Lighter soil level setting will help reduce tangling and
wrinkling.

2

WASH TEMP

Wash Temp senses and maintains uniform water
temperatures by regulating incoming hot and cold water.

Select a wash temperature based on the type of fabric
and soils being washed. For best results and following the
garment label instructions, use the warmest wash water safe
for your fabric.

•Onsomemodelsandcycles,warmandhotwatermaybe

cooler than your previous washer.

•Eveninacoldandcoolwaterwash,somewarmwater

may be added to the washer to maintain a minimum
temperature.

3

WASH CYCLE KNOB

Use the Wash Cycle knob to select available cycles on your
washer. Turn the knob to select a cycle for your laundry load.
See “Cycle Guide” for detailed descriptions.

4

CYCLE OPTIONS

The following options may be added to most cycles.

EXTRA RINSE

This option can be used to automatically add a second
rinse to most cycles.

FABRIC SOFTENER ADDED

This option must be set to “On” if using fabric softener.

START/PAUSE/UNLOCK BUTTON

5

Press to start the selected cycle; press again to pause the
cycle and unlock the lid. Press and hold 3 sec to cancel a
cycle.

NOTE: If the washer is spinning, it may take several minutes
to unlock the lid. Press and hold 3 sec to cancel a cycle.

Appearance may vary.

6

6

CYCLE STATUS LIGHTS

The Cycle Status Lights show the progress of a cycle. At
each stage of the process, you may notice sounds or pauses
that are different from traditional washers.

5

SENSING

When the START/Pause/Unlock button is pressed,
the washer will rst perform a self-test on the lid lock
mechanism. You will hear a click, the basket will make a
slight turn, then lid will unlock briey before locking again.

Once the lid has locked the second time, the washer will
use short, slow spins to estimate the load size. These
sensing spins may take 2 to 3 minutes before water is
added to the load and you may hear the hum of these
spins. If the Sensing light is on, the washer is working
properly. You will hear the motor turn the basket in short
pulses to thoroughly wet the load. The washer will then
move the load briey, pause to allow water to soak into
the load, and resume adding water. This process may
repeat until the correct amount of water has been added
for the load. You may also hear water owing through the
dispenser, adding detergent to the load.

NOTE: Avoid opening the lid during sensing. The sensing
process will start over when the washer is restarted. The
Sensing light may also come on during the Wash portion
of the cycle. This is normal.

WASH

You will hear the motor and washplate moving the load.
Unlike traditional washers, the load is not covered with
water. Low-water cleaning means concentrated cleaning.
Rather than diluting detergent as done in an agitator-style
washer, this washer delivers the detergent directly to the
soils. The motor sounds may change at different stages
in the cycle. The wash time is determined by the selected
soil level.

4

RINSE

LID LOCKED

You will hear sounds similar to the wash cycle as the
washer rinses and moves the load. Fabric softener will
be added if the Fabric Softener-On option was selected.
Some cycles will use a spray rinse.

SPIN

The washer spins the load at increasing speeds for proper
water removal, based on the selected cycle and spin
speed.

DONE

Once the cycle is complete, this light will come on.
Remove the load promptly for best results.

To allow for proper load sensing and spinning, the lid
will lock and the Lid Locked light will turn on. This light
indicates that the lid is locked and cannot be opened.

If you need to open the lid, press
START/Pause/Unlock. The lid will unlock
once the washer movement has stopped.
This may take several minutes if the load

hold 3 sec

to cancel

was spinning at high speed. Press START/
Pause/Unlock again to resume the cycle. Avoid
opening the lid during sensing. The sensing process
will start over when the washer is restarted.

5

CYCLE GUIDE

For best fabric care, choose the cycle that best ts the load being washed.
Recommended settings for best performance are shown in Bold.
Not all cycles and options are available on all models.

Items to wash: Cycle: Wash Temp*: Spin

Speed:

Wash

Spin

Spin

with

®

®

Hot

Warm

Cool
Cold

Tap Cold

Hot

Warm

Cool
Cold

Tap Cold

Warm

Cool
Cold

Tap Cold

Warm

Cool
Cold

Tap Cold

Warm

Cool
Cold

Tap Cold

Warm

Cool

Cold

Tap Cold

Warm

Cool
Cold

Tap Cold

Cold rinse only High Combines a rinse and high speed spin for loads requiring an

N/A High This cycle uses a spin to shorten drying times for heavy fabrics or

Hot

Warm

Cool
Cold

Tap Cold

High Use this cycle for heavily soiled or sturdy items. Water-level sensing

Low

High Use this cycle to wash large items such as jackets and small comforters.

High Use this cycle for normally soiled cottons and mixed fabric loads. This

Low Use this cycle to wash loads of no-iron fabrics such as sport shirts,

Low Use this cycle to wash lightly soiled garments indicating “Machine

No Spin Use this cycle to soak small spots of set in stains on fabrics. The

Low Use this cycle every 30 washes to keep the inside of your washer fresh

process may take longer for some items than for others because they will
absorb more water than other fabric types.

Provides additional water and alternating wash action for heavily soiled
mixed loads. Water-level sensing process may take longer for some items
than for others because they will absorb more water than other fabric types.

The washer will ll with enough water to wet down the load before the wash
portion of the cycle begins, and uses a higher water level than other cycles.

cycle uses spray rinses.

blouses, casual business clothes, permanent press, and blends.

Washable Silks” or “Gentle” cycle on the care label. Place small items in
mesh garment bags before washing. This cycle uses a higher, preset water
level.

fabrics. Settings may be adjusted as desired, but must use only cold water
settings.

washer will use intermittent agitation and soaking. After time has
expired, water will drain, but the washer will not spin. Cycle is
complete.

additional rinse cycle or to complete a load after power interruption.
Also use for loads that require rinsing only.

special-care items washed by hand. Use this cycle to drain washer
after cancelling a cycle or completing a cycle after a power failure.

and clean. This cycle uses a higher water level. Use with affresh® Washer
Cleaner tablet or liquid chlorine bleach to thoroughly clean the inside of
your washer. This cycle should not be interrupted. See “Washer Care.”

IMPORTANT: Do not place garments or other items in the washer during
the Clean Washer with affresh® cycle. Use this cycle with an empty wash
tub.

Sturdy fabrics, colorfast
items, towels, jeans

Casual and mixed loads,
jeans, towels, sturdy
fabrics

Large items such as
sheets, sleeping bags,
small comforters, jackets,
small washable rugs

Cottons, linens, and
mixed garment loads

No-iron fabrics, cottons,
perm press, linens,
synthetics

Machine-wash silks,
handwash fabrics

Bright or darkly colored
cottons, linens, casual
and mixed loads

Heavily soiled fabrics Soak Hot

Swimsuits and items
requiring rinsing
without detergent

Hand-washed
garments or
dripping wet items

No clothes in washer Clean Washer

Power Wash

Deep Water

Bulky/Sheets Hot

Normal Hot

Wrinkle Control Hot

Hand Wash Hot

Cold Wash Cold High Cold water with an additional wash action gently lifts stains while caring for

Rinse &

Drain &

affresh

NOTE: If you are using fabric softener, be sure to select the Fabric Softener-On option.
*All rinses are cold.

Cycle Details:

6

USING YOUR WASHER

WARNING

Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,

re, or electrical shock.

1. Sort and prepare your laundry 2. Add laundry products

• Emptypockets.Loosechange,buttons,oranysmall

object can pass under the washplate and become trapped,
causing unexpected sounds.

• Sortgarmentsbyrecommendedcycle,watertemperature,

and colorfastness.

• Separateheavilysoiledgarmentsfromlightlysoiled.

• Separatedelicategarmentsfromsturdyfabrics.

• Donotdrygarmentsifstainsremainafterwashing,because

heat can set stains into fabric.

• Treatstainspromptly.

• Closezippers,fastenhooks,tiestringsandsashes,and

remove non-washable trim and ornaments.

• Mendripsandtearstoavoidfurtherdamagetogarments

during washing.

Helpful Tips:

• Whenwashingwater-prooforwater-resistantitems,load

evenly. See “Cycle Guide” for tips and more information on
using the Bulky cycle.

• Usemeshgarmentbagstohelpavoidtanglingwhen

washing delicate or small items.

• Turnknitsinsideouttoavoidpilling.Separatelint-takers

from lint-givers. Synthetics, knits, and corduroy fabrics will
pick up lint from towels, rugs, and chenille fabrics.

Always read and follow fabric care label instructions to avoid
damage to your garments.

Single-dose laundry packet, color-safe bleach, Oxi-type
booster, or fabric softener crystals can be added to the basket
prior to adding laundry.

NOTE: Do not add clothes to washer basket prior to adding
laundry products. Always follow manufacturer’s instructions.

3. Load laundry into washer

For best performance, load garments
in loose heaps evenly around the
washplate. Try mixing different sized
garments to reduce tangling.

IMPORTANT: Garments need to move
freely for best cleaning and to reduce wrinkling and tangling.

7

Liquid

Chlorine Bleach

Using Laundry Product Dispensers

NOTE: Do not add single-dose laundry packets, color-safe
bleach, Oxi-type boosters, or fabric softener crystals to
dispensers. They will not dispense correctly.

4. Add HE detergent

Detergent tray

Add a measured amount of
HE detergent into detergent tray. This
tray holds 3 oz. (89 mL). Do not overll tray - adding too
much detergent may cause detergent to be dispensed into
the washer too early.

IMPORTANT: Use only High Efciency detergents. The
package will be marked “HE” or “High Efciency.” Low-water
washing creates excessive sudsing with a regular non-HE
detergent. Using regular detergent will likely result in longer
cycle times and reduced rinsing performance. It may also
result in component failures and noticeable mold or mildew.
HE detergents are made to produce the right amount of
suds for the best performance. Follow the manufacturer’s
instructions to determine the amount of detergent to use.

HELPFUL TIP:

on recommended method of cleaning washer dispenser trays.

See“WasherMaintenance”forinformation

6. Add liquid fabric softener

to dispenser

Fabric softener tray

Pour a measured amount of liquid fabric
softener into tray; always follow manufacturer’s
directions for correct amount of fabric softener
based on your load size. Close dispenser
drawer, then select Fabric Softener option.
Fabric Softener is added during rinse.

IMPORTANT: Fabric Softener option must be selected
to ensure proper distribution at correct time in cycle. Do
not overll or dilute. Overlling dispenser will cause fabric
softener to immediately dispense into washer.

If Extra Rinse option is selected, fabric softener will be
dispensed into the last rinse.

It is normal for a small amount of water to remain in the
dispenser at the end of a cycle.

7. Select cycle

5. Add liquid chlorine bleach

to dispenser

Do not overll, dilute, or use more than 1 cup (250 mL).
Do not use color-safe bleach or Oxi products in the same
cycle with liquid chlorine bleach.

8

Turn cycle knob to choose your wash cycle.

8. Select SOIL LEVEL

Once you select a cycle, select the desire soil level by turning
the Soil Level knob to the desired setting.

9. Select wash temperature

10. Select cycle options, if desired

If you would like to add an Extra Rinse and/or Fabric Softener
option, turn the knob for that feature to ON.

11. Press START/Pause/Unlock

to begin wash cycle

hold 3 sec

to cancel

Once you select a cycle, select the desire wash temperature
by turning the Wash Temp knob to the desired setting.

Always read and follow fabric care label instructions to avoid
damage to your garments.

Wash Temp Suggested Fabrics

Hot

Some cold water is added to save
energy. This will be cooler than
your hot water heater setting.

Warm

Some cold water will be added, so
this will be cooler than what your
previous washer provided.

Cool

Warm water is added to assist in
soil removal and to help dissolve
detergents.

Cold

Warm water may be added to
assist in soil removal and to help
dissolve detergents.

Tap Cold

This is the temperature from your
faucet.

Whites and pastels
Durable garments
Heavy soils

Bright colors

Moderatetolightsoils

Colors that bleed
or fade

Light soils

Dark colors that
bleed or fade

Light soils

Dark colors that
bleed or fade

Light soils

Press the START/Pause/Unlock button to start the wash
cycle. When the cycle has nished, the DONE indicator will
light. Promptly remove garments after cycle has completed
to avoid odor, reduce wrinkling, and rusting of metal hooks,
zippers, and snaps.

Unlocking the lid to add garments

If you need to open the lid to add 1 or 2 missed garments:
Press START/Pause/Unlock; the lid will unlock once the

washer movement has stopped. This may take several
minutes if the load was spinning at high speed. Then close lid
and press START/Pause/Unlock again to restart the cycle.

If lid is left open for more than 10 minutes the water will pump
out automatically.

9

WASHER MAINTENANCE

WATER INLET HOSES

Replace inlet hoses after 5 years of use to reduce the risk
of hose failure. Periodically inspect and replace inlet hoses
if bulges, kinks, cuts, wear, or leaks are found.

When replacing your inlet hoses, mark the date of
replacement on the label with a permanent marker.

NOTE: This washer does not include inlet hoses. See
the “Installation Instructions” for more information.

WASHER CARE

Recommendations to Help Keep Your Washer Clean
and Performing at its Best

1. Always use High Efciency (HE) detergents and follow the

HE detergent manufacturer’s instructions regarding the
amount of HE detergent to use. Never use more than the
recommended amount because that may increase the
rate at which detergent and soil residue accumulate inside
your washer, which in turn may result in undesirable odor.

2. Use warm and hot wash water settings sometimes (not

exclusively cold water washes), because they do a better
job of controlling the rate at which soils and detergent
accumulate.

3. Always leave the washer lid open between uses to help

dry out the washer and prevent the buildup of odor­causing residue.

Cleaning Your Top Loading Washer

Read these instructions completely before beginning the
routine cleaning processes recommended below. This
Washer Maintenance Procedure should be performed,
at a minimum, once per month or every 30 wash cycles,
whichever occurs sooner, to control the rate at which soils
and detergent may otherwise accumulate in your washer.

Cleaning the Inside of the Washer

To keep your washer odor-free, follow the usage instructions
provided above, and use this recommended monthly
cleaning procedure:

Clean Washer Cycle

This washer has a special cycle that uses higher water
volumes in combination with affresh® Washer Cleaner
or liquid chlorine bleach to clean the inside of the washer.

Begin procedure

1. affresh® Washer Cleaner Cycle Procedure
(Recommended for Best Performance):

a. Open the washer lid and remove any clothing or items.
b. Place an affresh® Washer Cleaner tablet in the bottom

of the washer basket.

c. Do not place an affresh® Washer Cleaner tablet

in the detergent dispenser.

d. Do not add any detergent or other chemical to the

washer when following this procedure.

e. Close the washer lid.
f. Select the CLEAN WASHER cycle.
g. Press the START/Pause/Unlock button to begin the

cycle. The Clean Washer Cycle Operation is described
below.

NOTE: For best results, do not interrupt cycle. If cycle

must be interrupted, press POWER/CANCEL. (For models
with no Power/Cancel button, press and hold START/
Pause/Unlock for three seconds). After the Clean Washer
cycle has stopped, run a RINSE & SPIN cycle to rinse
cleaner from washer.

WASHER CARE (cont.)

2. Chlorine Bleach Procedure (Alternative):

a. Open the washer lid and remove any clothing

or items.

b. Add 1 cup (236 mL) of liquid chlorine bleach

to the bleach compartment.

NOTE: Use of more liquid chlorine bleach than is
recommended above could cause washer damage
over time.

c. Close the washer lid.
d. Do not add any detergent or other chemical

to the washer when following this procedure.

e. Select the CLEAN WASHER cycle.
f. Press the START/Pause/Unlock button to begin the

cycle. The Clean Washer Cycle Operation is described
below.

NOTE: For best results, do not interrupt cycle. If cycle

must be interrupted, press POWER/CANCEL. (For models
with no Power/Cancel button, press and hold START/
Pause/Unlock for three seconds). After the Clean Washer
cycle has stopped, run a RINSE & SPIN cycle to rinse
cleaner from washer.

Description of Clean Washer Cycle Operation:

1. This cycle will ll to a water level higher than in normal

wash cycles to provide rinsing at a level above the water
line for normal wash cycle.

2. During this cycle, there will be some agitation and

spinning to increase the removal of soils.

After this cycle is complete, leave the lid open to allow
for better ventilation and drying of the washer interior.

Cleaning the Dispensers

After a period of using your washer, you may nd some
residue buildup in the washer’s dispensers. To remove
residue from the dispensers, wipe them with a damp cloth
and towel dry. Do not attempt to remove the dispensers or
trim for cleaning. The dispensers and trim are not removable.
If your model has a dispenser drawer, however, remove the
drawer and clean it before or after you run the Clean Washer
cycle. Use an all-purpose surface cleaner, if needed.

Cleaning the Outside of the Washer

Use a soft, damp cloth or sponge to wipe away any spills.
Use only mild soaps or cleaners when cleaning external
washer surfaces.

IMPORTANT: To avoid damaging the washer’s nish, do not
use abrasive products.

10

NON-USE AND VACATION CARE

REINSTALLING/USING WASHER AGAIN

Operate your washer only when you are home.
If moving, or not using your washer for a period of time,
follow these steps:

1. Unplug or disconnect power to washer.

2. Turn off water supply to washer, to avoid ooding due

to water pressure surge.

WINTER STORAGE CARE

IMPORTANT: To avoid damage, install and store washer

where it will not freeze. Because some water may stay in
hoses, freezing can damage washer. If storing or moving
during freezing weather, winterize your washer.

To winterize washer:

1. Shut off both water faucets; disconnect and drain water

inlet hoses.

2. Put 1 qt. (1 L) of R.V.-type antifreeze in basket and run

washer on RINSE & SPIN cycle for about 30 seconds to
mix antifreeze and remaining water.

3. Unplug washer or disconnect power.

TRANSPORTING YOUR WASHER

1. Shut off both water faucets. Disconnect and drain water

inlet hoses.

2. If washer will be moved during freezing weather, follow

WINTER STORAGE CARE directions before moving.

3. Disconnect drain hose from drain system and drain any

remaining water into a pan or bucket. Disconnect drain
hose from back of washer.

4. Unplug power cord.

5. Place inlet hoses and drain hose inside washer basket.

6. Drape power cord over edge and into washer basket.

7. Place packing tray from original shipping materials

back inside washer. If you do not have packing tray,
place heavy blankets or towels into basket opening.
Close lid and place tape over lid and down front of
washer. Keep lid taped until washer is placed in new
location.

To reinstall washer after non-use, vacation, winter storage,
or moving:

1. Refer to “Installation Instructions” to locate, level, and

connect washer.

2. Before using again, run washer through the following

recommended procedure:

To use washer again:

1. Flush water pipes and hoses. Reconnect water inlet

hoses. Turn on both water faucets.

WARNING

Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,

re, or electrical shock.

2. Plug in washer or reconnect power.

3. Run washer through BULKY/SHEETS cycle to clean

washer and remove antifreeze, if used. Use only HE
High Efciency detergent. Use 1/2 the manufacturer’s
recommended amount for a medium-size load.

11