Maytag W10420493A-SP, W10420493A User Manual
BRAVOS®
AUTOMATIC WASHER
LAVEUSE AUTOMATIQUE
BRAVOS
®
USE AND CARE GUIDE
GUIDE D’UTILISATION
ET D’ENTRETIEN
Table of Contents Table des matiéres
WASHER SAFETY .........................................................2
WHAT’S NEW UNDER THE LID? .................................3
CONTROL PANEL AND FEATURES ............................4
DISPENSERS ................................................................5
CYCLE GUIDE ............................................................... 6
USING YOUR WASHER ................................................7
Using Laundry Product Dispensers ...............................8
Starting Your Washer ...................................................... 9
WASHER MAINTENANCE .............................................. 10
TROUBLESHOOTING ...................................................... 11
WARRANTY........................................................................ 17
ASSISTANCE OR SERVICE ...........................Back Cover
Para una versión en español, visite www.maytag.com
SÉCURITÉ DE LA LAVEUSE ......................................18
QUOI DE NEUF SOUS LE COUVERCLE? ................19
TABLEAU DE COMMANDE
ET CARACTÉRISTIQUES ..........................................20
DISTRIBUTEURS ........................................................22
GUIDE DES PROGRAMMES ...................................... 23
UTILISATION DE LA LAVEUSE ..................................25
Utilisation des distributeurs de produits de lessive ... 26
Mise en marche de la laveuse ...................................... 26
ENTRETIEN DE LA LAVEUSE ........................................ 28
DÉPANNAGE ...................................................................... 30
GARANTIE .......................................................................... 37
ASSISTANCE OU SERVICE .............. Couverture arrière
W10420493A
W10420494A - SP
Designed to use only HE High Efciency
detergents.
Conçue pour l’utilisation d’un détergent
haute efcacité seulement.
WASHER SAFETY
2
WHAT’S NEW UNDER THE LID?
Cleaning with Less Water
Washplate
Traditional agitator-style
washer
The most striking difference in your new washer is the low-water
washplate wash system. The washer automatically adjusts the
water level to the load size—no water level selector is needed.
Low-water washer
INTELLIFILL™
Water Level Control
Once you start the cycle, the lid will lock, and the washer will
begin the sensing process to determine the correct water level
for the load. You will nd a step-by-step description in the
“Cycle Status Lights” section.
You will hear the motor turn the basket in short pulses to
thoroughly wet the load. This low-water wash method uses
less water and energy compared to a traditional agitator-style
washer.
Auto Temperature Control
Auto Temperature Control (ATC) regulates incoming hot
and cold water, blending the temperatures for optimal
and consistent cleaning. The ATC is automatically turned
on when a cycle is selected.
Choosing the Right Detergent
Use only High Efciency detergents. The package will be
marked “HE” or “High Efciency.” Low-water washing creates
excessive sudsing with a regular non-HE detergent. Using
regular detergent will likely result in longer cycle times and
reduced rinsing performance. It may also result in component
failures and noticeable mold or mildew. HE detergents are made
to produce the right amount of suds for the best performance.
Follow the manufacturer’s instructions to determine the amount
of detergent to use.
Load garments in loose heaps evenly around the washplate.
Do not load garments directly over the center of the washplate;
when loaded, the center of the washplate should be visible.
As the washer dampens and moves the load, the level of the
garments will settle in the basket. This is normal, and does not
indicate that more garments should be added.
IMPORTANT: You will not see a washer basket full of water
as with your past agitator-style washer. It is normal for some of
the load to be above the water line.
Use only High Efciency (HE) detergent.
Concentrated Cleaning
Low-water cleaning means concentrated cleaning. Rather
than diluting detergent as done in an agitator-style washer,
this washer delivers the detergent directly to the soils.
Normal Sounds You Can Expect
At different stages of the wash cycle, you may hear sounds and
noises that are different from those of your previous washer.
For example, you may hear a clicking and hum at the beginning
of the cycle, as the lid lock goes through a self-test. There
will be different kinds of humming and whirring sounds as the
washplate moves the load. And sometimes, you may hear
nothing at all, as the washer determines the correct water level
for your load or allows time for garments to soak.
3
CONTROL PANEL AND FEATURES
1 3
8
Not all features and cycles are available on all models.
ESTIMATED TIME REMAINING DISPLAY
1
The Estimated Time Remaining display shows the time
required for the cycle to complete. Factors such as load size
and water pressure may affect the time shown in the display.
Tightly packed, unbalanced loads, or excessive suds may
cause the washer to adjust the cycle time, as well.
2
POWER/CANCEL BUTTON
Press to turn the washer ON or OFF.
3
WASH CYCLE KNOB
Use the Wash Cycle knob to select available cycles on your
washer. Turn the knob to select a cycle for your laundry load.
See “Cycle Guide” for detailed descriptions of cycles.
START/PAUSE BUTTON
4
Press to start the selected cycle. Be sure all desired
Modiers and Options have been selected. Press START/
PAUSE once to unlock the lid and add a garment. Press to
complete the cycle from where it was stopped. The lid must
be closed for the washer to start.
5
CYCLE MODIFIERS
When you select a cycle, its default modiers will light up.
Not all cycles, options, and modiers are available on all
models.
WASH TEMP/RINSE TEMP
Auto Temperature Control senses and maintains uniform
water temperatures by regulating incoming hot and cold
water.
Select a wash temperature based on the type of fabric
and soils being washed. For best results and following
the garment label instructions, use the warmest wash
water safe for your fabric.
•Warmandhotwatermaybecoolerthanwhatyour
previous washer provided.
•EveninaCoolwaterwash,somewarmwatermay
be added to the washer to maintain a minimum
temperature.
SPIN SPEED
This washer automatically selects the spin speed
based on the cycle selected. The preset speeds can
be changed. Not all spin speeds are available with
all cycles.
•Fasterspinspeedsmeanshorterdrytimes,but
may increase wrinkling in your load.
•Slowerspinspeedsmeanlesswrinkling,butwill
leave your load more damp.
2
4
4
7
SOIL LEVEL
Soil Level (wash time) is preset for each wash cycle. As
you press Soil Level, the cycle time (minutes) will increase
or decrease in the Estimated Time Remaining display and
a different wash time will appear. For most loads, use the
Soil Level that is preset with the cycle you have chosen.
For heavily soiled and sturdy fabrics, press SOIL LEVEL
to select more wash time, if needed. For lightly soiled and
delicate fabrics, press SOIL LEVEL to select less wash
time, if needed. Lower Soil Level setting will help reduce
tangling and wrinkling.
CYCLE OPTIONS
6
When you select a cycle, its default options will light up. Not
all cycles, options, and modiers are available on all models.
WATER SAVE SPRAY RINSE
Use this option to save water by using a spray rinse
instead of a deep water rinse. This option is the default
setting on some cycles, and selectable on other cycles.
When using fabric softener, always select the Fabric
Softener button, or select Extra Rinse; both of these
options will dispense fabric softener in a deep rinse.
FABRIC SOFTENER
This option must be selected if using fabric softener
during a cycle. It ensures that fabric softener is added
at the correct time in the rinse for even distribution.
EXTRA RINSE
This option can be used to automatically add a second
rinse to most cycles.
END SIGNAL
Use this option to adjust volume of the signal that sounds
at end of cycle. You may select Hi, Low, or Off (no
indicator lit). A louder signal is helpful in removing items
as soon as cycle is complete.
You may also add or remove options for each cycle. Not all
options can be used with all cycles, and some are preset to
work with certain cycles.
LID LOCK
7
To allow for proper load sensing and spinning, the lid will
lock and the Lid Lock light will turn on. This light indicates
that the lid is locked and cannot be opened.
If you need to open the lid, press START/
PAUSE.The lid will unlock once the washer
movement has stopped. This may take
several minutes if the load was spinning
at high speed. Press START/PAUSE again
to resume the cycle.
5
6
CYCLE STATUS LIGHT INDICATORS
8
The Cycle Status Lights show the progress of a cycle.
At each stage of the process, you may notice sounds
or pauses that are different from traditional washers.
FILL
When the Start/Pause button is pressed, the washer
will add a small amount of water to the load, then
pause for a few seconds. The lid will then lock and
the washer will continue to ll.
WASH
You will hear the motor and washplate moving the
load. Unlike traditional washers, the load is not
covered with water. Low-water cleaning means
concentrated cleaning. Rather than diluting detergent
as done in an agitator-style washer, this washer
delivers the detergent directly to the soils. The motor
sounds may change at different stages in the cycle.
The wash time is determined by the selected Soil
Level.
RINSE
You will hear sounds similar to the wash cycle as the
washer rinses and moves the load. You may hear the
motor turning on briey (short hum) to move the basket
while lling. Fabric softener will be added if the Fabric
Softener option was selected. Some cycles use spray
rinsing.
SPIN
The washer spins the load at increasing speeds for proper
water removal, based on the selected cycle and spin speed.
DONE
Once the cycle is complete, this light will come on. Remove
the load promptly for best results.
ADD A GARMENT
You may place additional garments in the wash when
the Add a Garment indicator light is glowing without
sacricing wash performance. Press START/Pause once.
The Lid Lock light will turn off. Open the washer lid, add
garments and close the lid. Press START/Pause to restart.
CLEAN WASHER REMINDER
The Clean Washer Reminder indicator lights after 30 wash
cycles without a clean washer cycle. See the “Cleaning Your
Washer” section to run the clean washer cycle, or you can
press REMINDER RESET button to manually reset clean
washer cycle counter.
DISPENSERS
High Efciency “HE” detergent dispenser
A
Add liquid or powdered HE detergent
to this dispenser for your main wash cycle.
Use only High Efciency (HE) detergent.
Liquid chlorine bleach dispenser
B
This dispenser holds up to 3/4 cup (180 mL) liquid
chlorine bleach. The bleach will be automatically diluted
and dispensed at the optimum time during the the wash
cycle. This dispenser cannot dilute powdered bleach.
NOTE: Fill dispenser only with liquid chlorine bleach.
Liquid fabric softener dispenser
C
Pour measured liquid fabric softener into the liquid
fabric softener dispenser, if desired. It will dispense
automatically at the optimum time when the Fabric
Softener option is selected.
• Use only liquid fabric softener in this dispenser.
C
B
A
5
CYCLE GUIDE
Settings and options shown in bold are default settings for that cycle.
For best fabric care, choose the cycle that best ts the load being washed.
Not all cycles and options are available on all models.
Items to
wash:
Heavily soiled
or sturdy cotton
items
Heavily soiled
white fabrics
Large items such
as sleeping bags,
small comforters,
and blankets
Sheets,
pillowcases,
light blankets,
throws
Cottons, and
mixed garment
loads
Sturdy fabrics,
colorfast items,
towels, jeans
Lightly soiled,
colored garments,
towels, fabrics
with a wrinkle-free
nish
Lightly soiled
fabrics
Machine-wash
silks, handwash fabrics
Heavily soiled
fabrics
Swimsuits and
items requiring
rinsing without
detergent
Cycle:
Wash/Rinse
Temperature:
Heavy
Duty
Whites
Bulky
Sheets
Normal
Power
Wash
Colors/
Towels
Rapid
Wash
Hand
Wash
Soak Warm/Cold
Rinse &
Spin
Hot/Cold
Warm/Cold
Cool/Cold
Cold/Cold
Hot/Cold
Warm/Cold
Cool/Cold
Cold/Cold
Hot/Cold
Warm/Cold
Cool/Cold
Cold/Cold
Hot/Cold
Warm/Cold
Cool/Cold
Cold/Cold
Hot/Cold
Warm/Cold
Cool/Cold
Cold/Cold
Hot/Cold
Warm/Cold
Cool/Cold
Cold/Cold
Hot/Cold
Warm/Cold
Cool/Cold
Cold/Cold
Hot/Cold
Warm/Cold
Cool/Cold
Cold/Cold
Hot/Cold
Warm/Cold
Cool/Cold
Cold/Cold
Cool/Cold
Cold/Cold
Warm/Cold
Cold/Cold
Spin
Speed:
Max
Extract
Medium
Low
No Spin
Max
Extract
Medium
Low
No Spin
Medium
Low
No Spin
Max
Extract
Medium
Low
No Spin
Max
Extract
Medium
No Spin
Max
Extract
Medium
Low
No Spin
Max
Extract
Medium
Low
No Spin
Max
Extract
Medium
Low
No Spin
Medium
Low
No Spin
Max
Extract
Medium
Low
No Spin
Soil
Level:
Heavy/Stains
Medium
Light
Heavy/Stains
Medium
Light
Heavy/Stains
Medium
Light
Heavy/Stains
Medium
Light
Heavy/Stains
Medium
Light
Heavy/Stains
Medium
Light
Heavy/Stains
Medium
Light
Heavy/Stains
Medium
Light
Heavy/Stains
Medium
Light
Heavy/Stains
Medium
Light
Available
Options:
Water Save
Extra Rinse
Fabric
Softener
Water Save
Extra Rinse
Fabric
Softener
Extra Rinse
Fabric
Softener
Water Save
Extra Rinse
Fabric
Softener
Water Save
Extra Rinse
Fabric
Softener
Water Save
Extra Rinse
Fabric
Softener
Water Save
Extra Rinse
Fabric
Softener
Water Save
Extra Rinse
Fabric
Softener
Water Save
Extra Rinse
Fabric
Softener
Cycle Details:
This cycle combines high-speed wash
action with the Max Extract spin speed.
The Water Save Spray Rinse is a preset
setting for this cycle.
This cycle introduces liquid chlorine bleach
to the load at the proper time for improved
whitening of your heavily soiled white
fabrics. For maximum soil removal use
liquid chlorine bleach.
The washer will ll with enough water
to wet down the load before the wash
portion of the cycle begins, and uses a
higher water level than other cycles.
The wash action of this cycle is designed
to keep large items from tangling and
balling up. Do not load items directly on
the washplate for this cycle, load in loose
heaps evenly around the basket wall.
Use this cycle for normally soiled
cottons and mixed fabric loads. This
cycle uses the Water Save Spray Rinse.
Low Speed Spin is not available.
Use this cycle for heavily soiled or sturdy
items. Water-level sensing process may
take longer for some items than for others
because they will absorb more water than
other fabric types.
Use this cycle for lightly soiled, colored
garments or towels. This cycle is a good
choice for fabrics with a wrinkle-free nish.
Use this cycle to wash small, lightly soiled
loads that are needed in a hurry. A Water
Save Spray Rinse is the preset cycle
setting for this cycle.
Use this cycle to wash lightly soiled
garments indicating “Machine Washable
Silks” or “Gentle” cycle on the care label.
Place small items in mesh garment bags
before washing. This cycle uses a higher,
preset water level.
Use this cycle to soak small spots of
set-in stains on fabrics. After time has
expired, water will drain, but washer will
not spin. To set a follow-up cycle, select
Drain & Spin, add additional detergent
and select a cycle based on fabric type.
Combines a rinse and spin for loads
requiring an additional rinse cycle or to
complete a load after power interruption.
Spin speed is selectable; default is Max
Extract. This cycle uses a higher, preset
water level. Also use for loads that require
rinsing only.
6
CYCLE GUIDE
Settings and options shown in bold are default settings for that cycle.
For best fabric care, choose the cycle that best ts the load being washed.
Not all cycles and options are available on all models.
Items to
wash:
Hand-wash
items or
dripping wet
items
No garments
in washer
Cycle:
Drain &
Spin
Clean
Washer
with
Affresh
Wash/Rinse
Temperature:
™
USING YOUR WASHER
Spin
Speed:
Max
Extract
Medium
Low
Soil
Level:
Available
Options:
Cycle Details:
This cycle uses a spin to shorten drying
times for heavy fabrics or special-care
items washed by hand. Use this cycle to
drain washer after cancelling a cycle or
completing a cycle after a power failure.
Use this cycle every 30 washes to keep
the inside of your washer fresh and clean.
This cycle uses a higher water level. Use
with AFFRESH® washer cleaner tablet or
liquid chlorine bleach to thoroughly clean
the inside of your washer. This cycle
should not be interrupted. See “Cleaning
Your Washer.”
IMPORTANT: Do not place garments or
other items in the washer during the Clean
Washer with AFFRESH™ cycle. Use this
cycle with an empty wash tub.
1. Sort and prepare your laundry
• Emptypockets.Loosechange,buttons,oranysmall
object can pass under the washplate and become trapped,
causing unexpected sounds.
•Sortitemsbyrecommendedcycle,watertemperature,
and colorfastness.
• Separateheavilysoileditemsfromlightlysoiled.
• Separatedelicateitemsfromsturdyfabrics.
• Donotdrygarmentsifstainsremainafterwashing,
because heat can set stains into fabric.
• Treatstainspromptly.
• Closezippers,fastenhooks,tiestringsandsashes,
and remove non-washable trim and ornaments.
• Mendripsandtearstoavoidfurtherdamagetoitems
during washing.
Helpful Tips:
• Whenwashingwater-prooforwater-resistantitems,load
evenly. See “Cycle Guide” for tips and more information
on using the Bulky cycle.
• Usemeshgarmentbagstohelpavoidtanglingwhen
washing delicate or small items.
• Turnknitsinsideouttoavoidpilling.Separatelint-takers
from lint-givers. Synthetics, knits, and corduroy fabrics will
pick up lint from towels, rugs, and chenille fabrics.
NOTE: Always read and follow fabric care labels instructions
to avoid damage to your garments.
7
2. Load laundry into washer
4. Add liquid chlorine bleach
to dispenser
Liquid chlorine
bleach dispenser
Load garments in loose heaps evenly
around the washplate. Do not load
garments directly over the center
of the washplate; when loaded, the
center of the washplate should be
visible. Try mixing different sized
garments to reduce tangling.
IMPORTANT: Garments need to move freely for best cleaning
and to reduce wrinkling and tangling.
Using Laundry Product Dispensers
3. Add HE detergent to dispenser
Detergent dispenser
Add a measured amount of HE
detergent into detergent dispenser.
IMPORTANT: Use only High Efciency detergents. The package
will be marked “HE” or “High Efciency.” Low-water washing
creates excessive sudsing with a regular non-HE detergent.
Using regular detergent will likely result in longer cycle times and
reduced rinsing performance. It may also result in component
failures and noticeable mold or mildew. HE detergents are made
to produce the right amount of suds for the best performance.
Follow the manufacturer’s instructions to determine the amount
of detergent to use.
NOTE: If using an Oxi laundry boost product, add to the
detergent dispenser.
HELPFUL TIP: See “Washer Maintenance” for information on
recommended method of cleaning washer dispensers.
Do not overll, dilute, or use more than 3/4 cup (180 mL).
Do not use color-safe bleach or Oxi products in the same
cycle with liquid chlorine bleach.
5. Add fabric softener to dispenser
Fabric softener dispenser
Pour a measured amount of liquid
fabric softener into dispenser; always
follow manufacturer’s directions for correct amount of
fabric softener based on your load size. Then select
Fabric Softener option.
IMPORTANT: Fabric Softener option must be selected
to ensure proper distribution at correct time in cycle.
Do not overll or dilute. Overlling dispenser will cause
fabric softener to immediately dispense into washer.
If Extra Rinse option is selected, fabric softener will be
dispensed in the last rinse.
NOTE: Do not use liquid fabric softener dispenser balls in
this washer. They will not dispense correctly.
8
Starting Your Washer
Wash Temp
Suggested Fabrics
6. Press POWER to turn on washer
Make sure the dispenser drawer is closed completely, then
press POWER/CANCEL to turn on the washer.
7. Select cycle
Hot
Some cold water is added to save
energy. This may be cooler than
your hot water heater setting.
Warm
Some cold water will be added,
so this may be cooler than what
your previous washer provided.
Cool - brights/darks
Warm water is added to assist
in soil removal and to help
dissolve detergents.
Cold
Warm water may be added
to assist in soil removal
and to help dissolve detergents.
9. Select cycle options
Whites and pastels
Durable garments
Heavy soils
Bright colors
Moderate to light soils
Colors that bleed
or fade
Light soils
Dark colors that
bleed or fade
Light soils
Turn cycle knob to choose your wash
cycle. The indicator for Estimated Time Remaining will light up
with a cycle time. For more information, see “Control Panel”.
8. Select cycle modiers
Once you select a cycle, the default settings for that cycle
will be lit. Press the cycle modiers buttons to change
the Wash Temp/Rinse Temp, Soil Level, and Spin Speed,
if desired.
NOTE: Always read and follow fabric care labels instructions
to avoid damage to your garments.
Select any other cycle options you may wish to add, if not
previously set. Some cycles will automatically add certain
options such as Fabric Softener or Extra Rinse. These can
be turned off, if desired.
NOTE: Not all options are available with all cycles.
10. Select Start/Pause to begin
wash cycle
Press the START/Pause button to start the wash cycle.
When the cycle has nished, the DONE indicator will light
and the end of cycle signal will sound (if set). Promptly remove
garments after cycle has completed to avoid odor, reduce
wrinkling, and rusting of metal hooks, zippers, and snaps.
Unlocking the lid to add garments
If you need to open the lid to add 1 or 2 missed garments:
Press START/Pause; the lid will unlock once the washer
movement has stopped. This may take several minutes
if the load was spinning at high speed. Then close lid
and press START/Pause again to restart the cycle.
If lid is left open for more than 10 minutes, the water
will pump out.
9
WASHER MAINTENANCE
WATER INLET HOSES
Replace inlet hoses after 5 years of use to reduce the risk of
hose failure. Periodically inspect and replace inlet hoses if
bulges, kinks, cuts, wear, or leaks are found.
When replacing your inlet hoses, mark the date of replacement
on the label with a permanent marker.
CLEANING YOUR WASHER
Keep your washer as clean and fresh as your garments.
To keep washer interior odor-free, follow this recommended
monthly cleaning procedure:
1. Make sure the washer is empty.
2. Using recommended AFFRESH® washer cleaner, add one
tablet to washer drum.
OR
If using liquid chlorine bleach, add 1 cup (250 mL) to liquid
chlorine bleach dispenser.
CLEANING YOUR DISPENSERS
You may nd laundry product residue leftover in your
dispensers. To remove residue, wipe with a damp cloth and
towel dry.
NON-USE AND VACATION CARE
Operate your washer only when you are home. If moving, or
not using your washer for a period of time, follow these steps:
1. Unplug or disconnect power to washer.
2. Turn off water supply to washer, to avoid ooding due to
water pressure surge.
IMPORTANT: Do not add detergent to CLEAN WASHER
with AFFRESH™ cycle. Do not use more than recommended
amount of bleach to avoid damaging product over time.
3. Close washer lid.
4. Press POWER.
5. Select CLEAN WASHER with AFFRESH™ cycle.
6. Press START/Pause. Water will pour into washer for a
moment and pause, lid will lock, then cycle will continue.
NOTE: For best results, do not interrupt cycle. If cycle must
be interrupted, press POWER and run a RINSE AND SPIN
cycle to ensure cleaner or bleach have been rinsed from
washer.
To clean exterior:
1. Use a soft, damp cloth or sponge to wipe up any spills.
2. Use all-purpose surface cleaner, if needed.
IMPORTANT: To avoid damaging the washer’s nish, do not
use abrasive products.
WINTER STORAGE CARE
IMPORTANT: To avoid damage, install and store washer
where it will not freeze. Because some water may stay
in hoses, freezing can damage washer. If storing or moving
during freezing weather, winterize your washer.
To winterize washer:
1. Shut off both water faucets; disconnect and drain water
inlet hoses.
2. Put 1 qt. (1 L) of R.V.-type antifreeze in basket and run
washer on RINSE AND SPIN cycle for about 30 seconds
to mix antifreeze and remaining water.
3. Unplug washer or disconnect power.
TRANSPORTING YOUR WASHER
1. Shut off both water faucets. Disconnect and drain water
inlet hoses.
2. If washer will be moved during freezing weather, follow
WINTER STORAGE CARE directions before moving.
3. Disconnect drain from drain system and drain any
remaining water into a pan or bucket. Disconnect drain
hose from back of washer.
4. Unplug power cord.
5. Place inlet hoses and drain hose inside washer basket.
6. Drape power cord over edge and into washer basket.
7. Place packing tray from original shipping materials back
inside washer. If you do not have packing tray, place heavy
blankets or towels into basket opening. Close lid and place
tape over lid and down front of washer. Keep lid taped until
washer is placed in new location.
10
REINSTALLING/USING WASHER AGAIN
To reinstall washer after non-use, vacation, winter storage,
or moving:
1. Refer to Installation Instructions to locate, level, and
connect washer.
2. Before using again, run washer through the following
recommended procedure:
To use washer again:
1. Flush water pipes and hoses. Reconnect water inlet hoses.
Turn on both water faucets.
TROUBLESHOOTING
First try the solutions suggested here or visit our website at www.maytag.com/help
for assistance and to possibly avoid a service call.
2. Plug in washer or reconnect power.
3. Run washer through BULKY cycle to clean washer and
remove antifreeze, if used. Use only HE High Efciency
detergent. Use half the manufacturer’s recommended
amount for a medium-size load.
If you experience
Vibration or Off-Balance
Vibration, rocking, or
“walking”
Vibration during spinning
or washer stopped with
all dial lights ashing
Noises – For normal operating sounds, go to www.maytag.com/help.
Clicking or metallic
noises
Possible Causes
Feet may not be in contact with the
oor and locked.
Washer may not be level.
Load could be unbalanced.
Objects caught in washer
drain system.
Solution
Front and rear feet must be in rm contact with oor, and washer
must be level to operate properly. Jam nuts must be tight
against the bottom of the cabinet.
Check oor for exing or sagging. If ooring is uneven, a 3/4"
(19 mm) piece of plywood under your washer will reduce sound.
See “Level the Washer” in the “Installation Instructions”.
Load garments in loose heaps evenly around the washplate.
Do not load garments directly over the center of the washplate.
Adding wet items to washer or adding more water to basket
could unbalance washer.
Avoid washing single items. Balance a single item such as a
rug or jeans jacket with a few extra items. If the dial is ashing,
redistribute the load, close the lid, and press START/PAUSE.
Use Bulky Item cycle for oversized, non-absorbent items
such as comforters or poly-lled jackets. Other items are
not appropriate for Bulky Items cycle. See “Cycle Guide”.
Item or load not suitable for selected cycle. See “Cycle Guide”
and “Using Your Washer” in this “Use and Care Guide”.
Empty pockets before washing. Loose items such as coins
could fall between basket and tub or may block pump.
It may be necessary to call for service to remove items.
It is normal to hear metal items on garments such as metal snaps,
buckles, or zippers touch against the stainless steel basket.
Gurgling or humming
Humming
Washer may be
draining water.
The washer is sensing the
load size.
It is normal to hear the pump making a continuous humming sound
with periodic gurgling or surging as nal amounts of water are
removed during the spin/drain cycles.
You may hear the hum of the sensing spins after you have started
the washer. This is normal. Sensing spins will take several minutes
before water is added to the washer.
11
TROUBLESHOOTING
First try the solutions suggested here or visit our website at www.maytag.com/help
If you experience
Water Leaks
Check the following for
proper installation:
Possible Causes
Washer not level.
Fill hoses not attached tightly.
for assistance and to possibly avoid a service call.
Solution
Water may splash off basket if washer is not level.
Tighten ll-hose connection.
Fill hose washers
Drain hose connection
Check household plumbing
for leaks or clogged sink or drain.
Washer not loaded as
recommended.
Washer not performing as expected
Not enough water
in washer
Washer won’t run or ll,
washer stops working
Load not completely covered
in water.
Check for proper water supply.
Make sure all four ll hose at washers are properly seated.
Pull drain hose from washer cabinet and properly secure it to
drainpipe or laundry tub.
Do not place tape over drain opening.
Water can backup out of a clogged sink or drainpipe. Check all
household plumbing for leaks (laundry tubs, drain pipe, water pipes,
and faucets.)
An unbalanced load can cause basket to be out of alignment and
cause water to splash off tub. See “Using Your Washer” for loading
instructions.
This is normal operation for an HE low-water washer. The load will not
be completely underwater. The washer senses load sizes and adds
correct amount of water for optimal cleaning. See “What’s New under
the Lid.”
IMPORTANT: Do not add more water to washer. The added water lifts
the load off the washplate, resulting in less cleaning.
Both hoses must be attached and have water owing to
inlet valve.
Both Hot and Cold water faucets must be turned on.
Check that inlet valve screens have not become clogged.
Check for any kinks in inlet hoses, which can restrict water ow.
Washer not performing as expected (cont.)
Washer won’t run or ll,
washer stops working
(cont.)
Check proper electrical supply.
12
Plug power cord into a grounded 3 prong outlet.
Do not use an extension cord.
Ensure there is power to outlet.
Reset a tripped circuit breaker. Replace any blown fuses.
NOTE: If problems continue, contact an electrician.
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