Maytag W10338692B, W10338691B User Manual
TOP-LOADING
GUIDE D’UTILISATION
HIGH EFFICIENCY
LOW-WATER WASHER
USE AND CARE GUIDE
ET D’ENTRETIEN DE
LA LAVEUSE HAUTE
EFFICACITE À FAIBLE
CONSOMMATION D’EAU
AVEC CHARGEMENT PAR
LE DESSUS
Table of Contents Table des matiéres
WASHER SAFETY ......................................................................2
WHAT’S NEW UNDER THE LID? ..........................................3
CONTROL PANEL AND FEATURES ..................................... 4
CYCLE GUIDE..............................................................................6
USING YOUR WASHER ...........................................................7
WASHER MAINTENANCE ...........................................................10
TROUBLESHOOTING ...................................................................12
WARRANTY ......................................................................................... 17
ASSISTANCE OR SERVICE ....................................... Back Cover
SÉCURITÉ DE LA LAVEUSE ................................................. 20
QUOI DE NEUF SOUS LE COUVERCLE? ..................... 21
TABLEAU DE COMMANDE
ET CARACTÉRISTIQUES .....................................................22
GUIDE DES PROGRAMMES .............................................. 24
UTILISATION DE LA LAVEUSE ............................................26
ENTRETIEN DE LA LAVEUSE ....................................................28
DÉPANNAGE ......................................................................................31
GARANTIE ............................................................................................ 37
ASSISTANCE OU SERVICE ...........................Couverture arrière
W10338691B
W10338692B - SP
Para una version en espanol, visite www.maytag.com
Designed to use only HE High
Efficiency detergents.
Conçue pour l’utilisation d’un
détergent haute efficacité seulement.
WASHER SAFETY
2
WHAT’S NEW UNDER THE LID?
Cleaning with Less Water
Washplate
Traditional agitator-style
washer
The most striking difference in your new washer is the low-water
washplate wash system. The washer automatically adjusts the
water level to the load size no water level selector is needed.
Washer with low-water
washplate wash system
Automatic Load Size Sensing
Once you start the cycle, the lid will lock, and the washer will begin
the sensing process to determine the correct water level for the
load. This may take several minutes before water is added. You will
find a step-by-step description in the “Cycle Status Lights” section.
You will hear the motor turn the basket in short pulses to
thoroughly wet the load. This low-water wash method uses less
water and energy compared to a traditional agitator-style washer.
Choosing the Right Detergent
Use only High Efficiency detergents. The package will be
marked “HE” or “High Efficiency.” Low-water washing creates
excessive sudsing with a regular non-HE detergent. Using regular
detergent will likely result in longer cycle times and reduced
rinsing performance. It may also result in component failures and
noticeable mold or mildew. HE detergents are made to produce
the right amount of suds for the best performance. Follow the
manufacturer’s instructions to determine the amount of detergent
to use.
Load garments in loose heaps evenly around the washplate. Do
not load garments directly over the center of the washplate; when
loaded, the center of the washplate should be visible.
As the washer dampens and moves the load, the level of the
garments will settle in the basket. This is normal, and does not
indicate that more garments should be added.
IMPORTANT: You will not see a washer basket full of water
as with your past agitator-style washer. It is normal for some
of the load to be above the water line.
Use only High Efficiency (HE) detergent.
Concentrated Cleaning
Low-water cleaning means concentrated cleaning. Rather
than diluting detergent as done in an agitator-style washer,
this washer delivers the detergent directly to the soils.
Normal Sounds You Can Expect
At different stages of the wash cycle, you may hear sounds and
noises that are different from those of your previous washer. For
example, you may hear a clicking and hum at the beginning of the
cycle, as the lid lock goes through a self-test. There will be different
kinds of humming and whirring sounds as the washplate moves the
load. And sometimes, you may hear nothing at all, as the washer
determines the correct water level for your load or allows time for
clothes to soak.
3
CONTROL PANEL AND FEATURES
8
1
ESTIMATED TIME REMAINING DISPLAY
The Estimated Time Remaining display shows the time required
for the cycle to complete. Factors such as load size and water
pressure may affect the time shown in the display. Tightly
packing, unbalanced loads, or excessive suds may cause the
washer to adjust the cycle time, as well.
POWER/CANCEL
2
Press to turn the washer on and off, or to cancel a cycle.
3
WASH CYCLE KNOB
Use the Wash Cycle knob to select available cycles on your
washer. Turn the knob to select a cycle for your laundry load.
See “Cycle Guide” for detailed descriptions of cycles.
LID LOCK
4
To allow for proper load sensing and spinning,
the lid will lock and the Lid Lock light will turn on.
This light indicates that the lid is locked and cannot
be opened.
If you need to open the lid, press
START/Pause/Unlock. The lid will unlock once
the washer movement has stopped. This may take
several minutes if the load was spinning at high
speed. Press START/Pause/Unlock again to
resume the cycle.
CYCLE MODIFIERS
5
When you select a cycle, its default modifiers will light up. Not
all cycles, options, and modifiers are available on all models.
TEMP LEVEL
Temperature Control senses and maintains uniform water
temperatures by regulating incoming hot and cold water.
Select a wash temperature based on the type of fabric
and soils being washed. For best results and following the
garment label instructions, use the warmest wash water safe
for your fabric.
•Warmandhotwatermaybecoolerthanwhatyour
previous washer provided.
•EveninaCoolwaterwash,somewarmwatermaybe
added to the washer to maintain a minimum temperature.
SOIL LEVEL
Soil Level (wash time) is preset for each wash cycle. As
you press Soil Level, the cycle time (minutes) will increase
or decrease in the Estimated Time Remaining display and a
different wash time will appear.
For most loads, use the Soil Level that is preset with the
cycle you have chosen. For heavily soiled and sturdy fabrics,
press Soil Level to select more wash time, if needed. For
lightly soiled and delicate fabrics, press Soil Level to select
less wash time, if needed. Lower Soil Level setting will help
4
reduce tangling and wrinkling.
321
CYCLE OPTIONS
6
When you select a cycle, its default options will light up. Not
all cycles, options, and modifiers are available on all models.
You may also add or remove options for each cycle. Not all
options can be used with all cycles, and some are preset to
work with certain cycles.
4
5
7
SPIN SPEED
This washer automatically selects the spin speed
based on the cycle selected. The preset speeds can
be changed. Not all spin speeds are available with
all cycles.
•Fasterspinspeedsmeanshorterdrytimes,but
may increase wrinkling in your load.
•Slowerspinspeedsmeanlesswrinkling,butwill
leave your load more damp.
PREWASH
Use this option to add an extra agitation and soak time to
the beginning of any cycle to break up tough stains.
FABRIC SOFTENER
This option must be selected if using fabric softener
during a cycle. It ensures that fabric softener is added at
the correct time in the rinse for even distribution.
EXTRA RINSE
This option can be used to automatically add a second
rinse to most cycles.
DEEP CLEAN
This option provides enhanced cleaning action for tough
stains. It will add additional agitation and soak time to the
cycle.
END SIGNAL
Use this option to adjust volume of the signal that sounds
at end of cycle. You may select Hi, Low, or Off (no indicator
lit). A louder signal is helpful in alerting you that the cycle is
complete.
NOTE: Press and hold End Signal button for 6 seconds to
turn button sounds off or on.
6
START/PAUSE/UNLOCK
7
Press to start the selected cycle; press again to pause the cycle
and unlock the lid. Press and hold 3 sec to cancel a cycle.
8
CYCLE STATUS LIGHTS INDICATOR
The Cycle Status Lights shows the progress of a cycle.
At each stage of the process, you may notice sounds
or pauses that are different from traditional washers.
SENSING
When the START/Pause/Unlock button is pressed,
the washer will first perform a self-test on the lid
lock mechanism. You will hear a click, the basket
will make a slight turn, and the lid will unlock briefly
before locking again.
Once the lid has locked the second time, the washer
will use short, slow spins to estimate the load size.
These sensing spins may take 2 to 3 minutes before
water is added to the load and you may hear the hum
of these spins. If the sensing light is on, the washer is
working properly. You will hear the motor turn the
basket in short pulses to thoroughly wet the load.
The washer will then move the load briefly, pause to
allow water to soak in to the load, and resume adding
water. This process may repeat until the correct
amount of water has been added for the load. You
may also hear water flowing through the dispenser,
adding detergent to the load.
NOTE: Avoid opening the lid during sensing. The
sensing process will start over when the washer
is restarted. The sensing light may also come
on during the Prewash and Wash portions of the
cycle. This is normal.
PREWASH
Use this option to add an extra agitation and soak
time to the beginning of any cycle to break up tough stains.
WAS H
You will hear the motor and washplate moving the load.
Unlike traditional washers, the load is not covered with
water. Low-water cleaning means concentrated cleaning.
Rather than diluting detergent as done in an agitator-style
washer, this washer delivers the detergent directly to the
soils. The motor sounds may change at different stages
in the cycle. The wash time is determined by the selected
soil level.
RINSE
You will hear sounds similar to the wash cycle as the washer
rinses and moves the load. You may hear the motor turning on
briefly (short hum) to move the basket while filling. Fabric
softener will be added if the Fabric Softener option was
selected. Some cycles use spray rinsing.
SPIN
The washer spins the load at increasing speeds for proper
water removal, based on the selected cycle and spin speed.
DONE
Once the cycle is complete, this light will come on.
Remove the load promptly for best results.
5
CYCLE GUIDE
Settings and options shown in bold are default settings for that cycle. For best fabric care, choose the cycle that best fits the load being
washed. Not all cycles and options are available on all models.
Items to
wash:
Sturdy fabrics,
colorfast items,
towels, jeans
Heavily soiled
white fabrics
Large items
such as sheets,
sleeping bags,
small comforters,
jackets, small
washable rugs
Cottons, linens,
and mixed
garment loads
No-iron fabrics,
cottons, perm
press, linens,
synthetics
Cottons,
linens exposed
to possible
allergens.
Machine-wash
silks, hand-wash
fabrics
Heavily soiled
fabrics
Swimsuits and
items requiring
rinsing without
detergent
Cycle:
Wash
Temp*:
Power
Wash
Whites
Bulky
Normal
Wrinkle
Control
Allergen
Hand
Wash
Soak Hot
Rinse &
Spin
Warm
Cool
Cold
Tap Cold
Warm
Cool
Cold
Tap Cold
Warm
Cool
Cold
Tap Cold
Warm
Cool
Cold
Tap Cold
Warm
Cool
Cold
Tap Cold
Warm
Cool
Cold
Tap Cold
Warm
Cool
Cold
Tap Cold
Tap Cold
Hot
Hot
Hot
Hot
Hot
Hot
Hot
Spin
Speed:
High
Low
No Spin
High
Low
No Spin
High
Low
No Spin
High
No Spin
High
Low
No Spin
High
High
Low
No Spin
No Spin
High
Low
No Spin
Soil
Level:
Extra Heavy
Heavy
Medium
Medium Light
Light
Extra Heavy
Heavy
Medium
Medium Light
Light
Extra Heavy
Heavy
Medium
Medium Light
Light
Extra Heavy
Heavy
Medium
Medium Light
Light
Extra Heavy
Heavy
Medium
Medium Light
Light
Extra Heavy
Extra Heavy
Heavy
Medium
Medium Light
Light
Extra Heavy
Heavy
Medium
Medium Light
Light
Available
Options:
Deep Clean
Extra Rinse
Prewash
Deep Clean
Extra Rinse
Prewash
Extra Rinse
Deep Clean
Deep Clean
Extra Rinse
Prewash
Deep Clean
Extra Rinse
Prewash
Deep Clean
Extra Rinse
Prewash
Deep Clean
Extra Rinse
Prewash
Cycle Details:
Use this cycle for heavily soiled or sturdy items.
Water-level sensing process may take longer for
some items than for others because they will absorb
more water than other fabric types.
Deep Clean and Extra Rinse are default options, but
may be turned off. For maximum soil removal use
liquid chlorine bleach.
Use this cycle to wash large items such as jackets
and small comforters. The washer will fill with enough
water to wet down the load before the wash portion
of the cycle begins, and uses a higher water level
than other cycles.
Use this cycle for normally soiled cottons and mixed
fabric loads. This cycle uses spray rinses.
Use this cycle to wash loads of no-iron fabrics such
as sport shirts, blouses, casual business clothes,
permanent press, and blends.
Uses more water to flush out allergens such as dust
mites and pet dander from normally-soiled items.
Use this cycle to wash lightly soiled garments
indicating “Machine Washable Silks” or “Gentle”
cycle on the care label. Place small items in mesh
garment bags before washing. This cycle uses a
higher, preset water level.
Use this cycle to soak small spots of set-in stains
on fabrics. The washer will use intermittent agitation
and soaking. After time has expired, water will drain,
but washer will not spin. Cycle is complete.
Combines a rinse and spin for loads requiring
an additional rinse cycle or to complete a load
after power interruption. This cycle uses a higher,
preset water level. Also use for loads that require
rinsing only.
Hand-wash
items or
dripping wet
items
No clothes in
washer
*All rinses are cold.
6
Drain &
Spin
Clean
Washer
with
affresh
High
Low
No Spin
Hot
®
High
Extra Heavy
This cycle uses a spin to shorten drying times for
heavy fabrics or special-care items washed by hand.
Use this cycle to drain washer after cancelling a
cycle or completing a cycle after a power failure.
Use this cycle every 30 washes to keep the inside
of your washer fresh and clean. This cycle uses a
higher water level. Use with affresh® washer cleaner
tablet or liquid chlorine bleach to thoroughly clean
the inside of your washer. This cycle should not be
interrupted. See “Washer Care.”
IMPORTANT: Do not place garments or other items
in the washer during the Clean Washer with affresh®
cycle. Use this cycle with an empty wash tub.
USING YOUR WASHER
1. Sort and prepare your laundry
• Emptypockets.Loosechange,buttons,oranysmall
object can pass under the washplate and become trapped,
causing unexpected sounds.
• Sortitemsbyrecommendedcycle,watertemperature,
and colorfastness.
• Separateheavilysoileditemsfromlightlysoiled.
• Separatedelicateitemsfromsturdyfabrics.
• Donotdrygarmentsifstainsremainafterwashing,
because heat can set stains into fabric.
• Treatstainspromptly.
• Closezippers,fastenhooks,tiestringsandsashes,
and remove non-washable trim and ornaments.
• Mendripsandtearstoavoidfurtherdamagetoitems
during washing.
2. Add single-dose laundry packet,
Oxi, color-safe bleach, and/or fabric
softener crystals (if desired)
Single-dose laundry packet, color-safe bleach, Oxi-type boosters,
or fabric softener crystals can be added to the basket prior to
adding laundry.
NOTE: Do not add clothes to washer basket prior to adding
laundry products. Always follow manufacturer’s instructions.
3. Load laundry into washer
Helpful Tips:
• Whenwashingwater-prooforwater-resistantitems,load
evenly. See “Cycle Guide” for tips and more information on
using the Bulky cycle.
• Usemeshgarmentbagstohelpavoidtanglingwhen
washing delicate or small items.
• Turnknitsinsideouttoavoidpilling.Separatelint-takersfrom
lint-givers. Synthetics, knits, and corduroy fabrics will pick up
lint from towels, rugs, and chenille fabrics.
Always read and follow fabric care labels instructions to avoid
damage to your garments.
Load garments in loose heaps evenly
around the washplate. Do not load
garments directly over the center of the
washplate; when loaded, the center of the
washplate should be visible. Try mixing
different sized garments to reduce tangling.
IMPORTANT: Garments need to move freely for best cleaning
and to reduce wrinkling and tangling.
7
Liquid
Chlorine Bleach
Using Laundry Product Dispensers
NOTE: Do not add single-dose laundry packets, color-safe
bleach, Oxi-type boosters, or fabric softener crystals to
dispensers. They will not dispense correctly.
4. Add HE detergent to dispenser
Detergent tray
Add a measured amount of HE
detergent into detergent tray. This tray holds 3 oz. (89 mL). Do
not overfill tray - adding too much detergent may cause detergent
to be dispensed into the washer too early.
IMPORTANT: Use only High Efficiency detergents. The package
will be marked “HE” or “High Efficiency.” Low-water washing
creates excessive sudsing with a regular non-HE detergent.
Using regular detergent will likely result in longer cycle times
and reduced rinsing performance. It may also result in
component failures and noticeable mold or mildew. HE
detergents are made to produce the right amount of suds for
the best performance. Follow the manufacturer’s instructions
to determine the amount of detergent to use.
HELPFUL TIP: See “Washer Maintenance” for information
on recommended method of cleaning washer dispenser trays.
6. Add fabric softener to dispenser,
if desired
Fabric softener tray
Pour a measured amount of liquid fabric
softener into tray, always follow manufacturer’s directions for
correct amount of fabric softener based on your load size. Close
dispenser drawer, then select Fabric Softener option.
IMPORTANT: Fabric Softener option must be selected to
ensure proper distribution at correct time in cycle. Do not
overfill or dilute. Overfilling dispenser will cause fabric softener
to immediately dispense into washer. If Extra Rinse option is
selected, fabric softener will be dispensed into the last rinse.
It is normal for a small amount of water to remain in the
dispenser at the end of a cycle.
7. Press POWER/ to turn on washer
5. Add liquid chlorine bleach
to dispenser, if desired
Do not overfill, dilute, or use more than 1 cup (250 mL).
Do not use color-safe bleach or Oxi products in the same cycle
with liquid chlorine bleach.
Make sure the dispenser drawer is closed completely, then press
POWER/Cancel to turn on the washer.
8. Select cycle
Turn cycle knob to choose your wash
cycle. The indicator for Estimated Time Remaining will
light up with a cycle time. For more information, see
“Control Panel”.
8
9. Select cycle modifiers
Once you select a cycle, the default settings for that cycle will be
lit. Press the cycle modifiers buttons to change the Temperature,
Soil Level, and Spin Speed, if desired.
NOTE: Always read and follow fabric care labels instructions to
avoid damage to your garments.
Wash Temp
Hot
Some cold water is added to save
energy. This may be cooler than your
hot water heater setting.
Warm
Some cold water will be added,
so this may be cooler than what your
previous washer provided.
Cool
Warm water is added to assist
in soil removal and to help
dissolve detergents.
Cold
Warm water may be added
to assist in soil removal
and to help dissolve detergents.
Suggested Fabrics
Whites and pastels
Durable garments
Heavy soils
Bright colors
Moderate to light soils
Colors that bleed
or fade
Light soils
Dark colors that
bleed or fade
Light soils
11. Select START/Pause/Unlock to
begin wash cycle
Press START/Pause/Unlock button to start the wash cycle.
Filling is delayed for several minutes while load balance is
sensed. When the cycle has finished, the DONE indicator will
light and the end of cycle signal will sound (if set). Promptly
remove garments after cycle has completed to avoid odor,
reduce wrinkling, and rusting of metal hooks, zippers, and snaps.
Unlocking the lid to add garments
If you need to open the lid to add 1 or 2 missed garments:
Press START/Pause/Unlock; the lid will unlock once the washer
movement has stopped. This may take several minutes if the load
was spinning at high speed. Then close lid and press START/
Pause/Unlock again to restart the cycle.
If lid is left open for more than 10 minutes the water will pump out.
Delay in water fill
Fillling is delayed for 2 to 3 minutes to check for load
unbalance. You will hear the hum of the spin prior to filling.
This is normal operation.
Tap Cold
This is the temperature from
your faucet.
Dark colors that
bleed or fade
Light soils
10. Select cycle options
Select any other cycle options you may wish to add, if not
previously set. Some cycles will automatically add certain
options such as Prewash or Extra Rinse. These can be
turned off, if desired.
NOTE: Not all options are available with all cycles.
9
WASHER MAINTENANCE
WATER INLET HOSES
Replace inlet hoses after 5 years of use to reduce the risk of
hose failure. Periodically inspect and replace inlet hoses if
bulges, kinks, cuts, wear, or leaks are found. When replacing
your inlet hoses, mark the date of replacement on the label
with a permanent marker.
NOTE: This washer does not include inlet hoses. See
the “Installation Instructions” for more information.
WASHER CARE
Recommendations to Help Keep Your Washer Clean and
Performing at its Best
1. Always use High Efficiency (HE) detergents and follow the HE
detergent manufacturer’s instructions regarding the amount of
HE detergent to use. Never use more than the recommended
amount because that may increase the rate at which detergent
and soil residue accumulate inside your washer, which in turn
may result in undesirable odor.
2. Use warm and hot wash water settings sometimes (not
exclusively cold water washes), because they do a better job
of controlling the rate at which soils and detergent accumulate.
3. Always leave the washer lid open between uses to help dry out
the washer and prevent the buildup of odor-causing residue.
Cleaning Your Top Loading Washer
Read these instructions completely before beginning the
routine cleaning processes recommended below. This Washer
Maintenance Procedure should be performed, at a minimum,
once per month or every 30 wash cycles, whichever occurs
sooner, to control the rate at which soils and detergent may
otherwise accumulate in your washer.
Cleaning the Inside of the Washer
To keep your washer odor-free, follow the usage instructions
provided above, and use this recommended monthly cleaning
procedure:
Clean Washer Cycle
This washer has a special cycle that uses higher water volumes in
combination with affresh® Washer Cleaner
or liquid chlorine bleach to clean the inside of the washer.
Begin procedure
1. affresh® Washer Cleaner Cycle Procedure (Recommended
for Best Performance):
a. Open the washer lid and remove any clothing or items.
b. Place an affresh® Washer Cleaner tablet in the bottom of
the washer basket.
c. Do not place an affresh® Washer Cleaner tablet
in the detergent dispenser.
d. Do not add any detergent or other chemical to the washer
when following this procedure.
e. Close the washer lid.
f. Select the CLEAN WASHER cycle.
g. Press the START/Pause/Unlock button to begin the cycle.
The Clean Washer Cycle Operation is described below.
NOTE: For best results, do not interrupt cycle. If cycle
must be interrupted, press POWER/CANCEL. (For models
with no Power/Cancel button, press and hold START/Pause/
Unlock for three seconds). After the Clean Washer cycle has
stopped, run a RINSE & SPIN cycle to rinse cleaner from
washer.
WASHER CARE (cont.)
2. Chlorine Bleach Procedure (Alternative):
a. Open the washer lid and remove any clothing or items.
b. Add 1 cup (236 mL) of liquid chlorine bleach
to the bleach compartment.
NOTE: Use of more liquid chlorine bleach than is
recommended above could cause washer damage
over time.
c. Close the washer lid.
d. Do not add any detergent or other chemical
to the washer when following this procedure.
e. Select the CLEAN WASHER cycle.
f. Press the START/Pause/Unlock button to begin the cycle.
The Clean Washer Cycle Operation is described below.
NOTE: For best results, do not interrupt cycle. If cycle
must be interrupted, press POWER/CANCEL. (For models
with no Power/Cancel button, press and hold START/Pause/
Unlock for three seconds). After the Clean Washer cycle has
stopped, run a RINSE & SPIN cycle to rinse cleaner from
washer.
Description of Clean Washer Cycle Operation:
1. This cycle will fill to a water level higher than in normal wash
cycles to provide rinsing at a level above the water line for
normal wash cycle.
2. During this cycle, there will be some agitation and spinning
to increase the removal of soils.
After this cycle is complete, leave the lid open to allow
for better ventilation and drying of the washer interior.
Cleaning the Dispensers
After a period of using your washer, you may find some residue
buildup in the washer’s dispensers. To remove residue from
the dispensers, wipe them with a damp cloth and towel dry.
Do not attempt to remove the dispensers or trim for cleaning.
The dispensers and trim are not removable. If your model has a
dispenser drawer, however, remove the drawer and clean it
before or after you run the Clean Washer cycle. Use an
all-purpose surface cleaner, if needed.
Cleaning the Outside of the Washer
Use a soft, damp cloth or sponge to wipe away any spills.
Use only mild soaps or cleaners when cleaning external washer
surfaces.
IMPORTANT: To avoid damaging the washer’s finish, do not use
abrasive products.
10
CLEANING YOUR DISPENSER TRAY
You may find laundry product residue leftover in your dispenser
trays. To remove residue, follow this recommended cleaning
procedure:
1. Pull tray out until you feel resistance.
2. Lift up slightly, and then continue pulling out.
3. Wash in warm, soapy water, using a mild detergent.
4. Rinse with warm water.
5. Air dry, or dry with a towel, then place back into slot.
IMPORTANT: Dispenser trays are dishwasher safe.
NON-USE AND VACATION CARE
Operate your washer only when you are home. If moving, or
not using your washer for a period of time, follow these steps:
1. Unplug or disconnect power to washer.
2. Turn off water supply to washer, to avoid flooding due to water
pressure surge.
TRANSPORTING YOUR WASHER
1. Shut off both water faucets. Disconnect and drain water inlet
hoses.
2. If washer will be moved during freezing weather, follow
WINTER STORAGE CARE directions before moving.
3. Disconnect drain from drain system and drain any
remaining water into a pan or bucket. Disconnect drain
hose from back of washer.
4. Unplug power cord.
5. Place inlet hoses and drain hose inside washer basket.
6. Drape power cord over edge and into washer basket.
7. Place packing tray from original shipping materials back inside
washer. If you do not have packing tray, place heavy blankets
or towels into basket opening. Close lid and place tape over
lid and down front of washer. Keep lid taped until washer is
placed in new location.
REINSTALLING/USING WASHER AGAIN
To reinstall washer after non-use, vacation, winter storage, or
moving:
1. Refer to Installation Instructions to locate, level, and connect
washer.
2. Before using again, run washer through the following
recommended procedure:
To use washer again:
1. Flush water pipes and hoses. Reconnect water inlet hoses.
Turn on both water faucets.
WINTER STORAGE CARE
IMPORTANT: To avoid damage, install and store washer where
it will not freeze. Because some water may stay in hoses, freezing
can damage washer. If storing or moving during freezing weather,
winterize your washer.
To winterize washer:
1. Shut off both water faucets; disconnect and drain
water inlet hoses.
2. Put 1 qt. (1 L) of R.V.-type antifreeze in basket and
run washer on RINSE & SPIN cycle for about 30 seconds
to mix antifreeze and remaining water.
3. Unplug washer or disconnect power.
2. Plug in washer or reconnect power.
3. Run washer through BULKY cycle to clean washer and remove
antifreeze, if used. Use only HE High Efficiency detergent. Use
half the manufacturer’s recommended amount for a mediumsize load.
11
TROUBLESHOOTING
First try the solutions suggested here or visit our website at www.maytag.com/product_help -
In Canada, www.maytag.ca, for assistance and to possibly avoid a service call.
If you experience
Vibration or Off-Balance
Check the
following for
proper installation or
see “Using Your
Washer” section.
Noises - For normal operating sounds, go to www.maytag.com/product_help.
Clicking or metallic
noises
Gurgling or humming
Humming
Water Leaks
Check the
following for
proper installation:
Washer not performing as expected
Not enough water
in washer
Washer won’t run
or fill, washer stops
working or wash light
remains on (indicating
that the washer
was unable to fill
appropriately)
Check for proper water supply.
Possible Causes
Feet may not be in contact with the
floor and locked.
Washer may not be level.
Load could be unbalanced.
Objects caught in washer drain
system.
Washer may be draining water.
The sensing light is on.
Washer not level. Water may splash off basket if washer is not level.
Fill hoses not attached tightly.
Fill hose washers
Drain hose connection
Check household plumbing for leaks or
clogged sink or drain.
Washer not loaded properly.
Load not completely covered
in water.
Front and rear feet must be in firm contact with floor, and washer
must be level to operate properly. Jam nuts must be tight against
the bottom of the cabinet.
Check floor for flexing or sagging. If flooring is uneven, a 3/4"
(19 mm) piece of plywood under your washer will reduce sound.
See “Level the Washer” in Installation Instructions.
Load garments in loose heaps evenly around the washplate.
Do not load garments directly over the center of the washplate.
Adding wet items to washer or adding more water to basket could
unbalance washer.
Wash smaller loads to reduce imbalance.
Use Bulky cycle for oversized, non-absorbent items such as
jackets and small comforters.
See “Cycle Guide.”
Empty pockets before washing. Loose items such as coins
could fall between basket and tub or may block pump.
It may be necessary to call for service to remove items.
It is normal to hear metal items on clothing such as metal snaps,
buckles, or zippers touch against the stainless steel basket.
It is normal to hear the pump making a continuous humming sound
with periodic gurgling or surging as final amounts of water are
removed during the spin/drain cycles.
You may hear the hum of the sensing spins after you have started
the washer. This is normal. Sensing spins will take several minutes
before water is added to the washer.
Tighten fill-hose connection.
Make sure all four fill hose flat washers are properly seated.
Pull drain hose from washer cabinet and properly secure it to
drainpipe or laundry tub.
Water can back up out of a clogged sink or drainpipe. Check
all household plumbing for leaks (laundry tubs, drain pipe, water
pipes, and faucets.)
Unbalanced loading can cause basket to be out of alignment and
cause water to splash off tub. See “Using Your Washer” for loading
instructions.
This is normal operation for an HE low-water washer. The load will
not be completely underwater. The washer senses load sizes and
adds correct amount of water for optimal cleaning. See “What’s
New under the Lid.”
IMPORTANT:
water lifts the load off the washplate, resulting in less cleaning.
Both hoses must be attached and have water flowing to
inlet valve.
Both hot and cold water faucets must be turned on.
Check that inlet valve screens have not become clogged.
Check for any kinks in inlet hoses, which can restrict water flow.
Solution
Do not add more water to washer. The added
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