Maytag MVWX550XW1, MVWX550XW0, MVWX500XW1, MVWX500XW0, MVWX500XL1 Owner’s Manual
...
TOP-LOADING
HIGH EFFICIENCY
LOW-WATER WASHER
USE AND CARE GUIDE
CONSOMMATION D'EAU
LAVEUSE HAUTE
EFFICACITI_ A FAIBLE
AVEC CHARGEMENT
PAR LE DESSUS
GUIDE D'UTILISATION
ET D'ENTRETIEN
Table of Contents Table des mati6res
WASHER SAFETY ......................................................... 2
WHAT'S NEW UNDER THE LiD? ................................. 3
CONTROL PANEL AND FEATURES ............................ 4
CYCLE GUIDE ............................................................... 5
USING YOUR WASHER ................................................ 6
Using Laundry Product Dispensers ...............................7
Starting YourWasher ......................................................7
WASHER MAINTENANCE .................................................8
TROUBLESHOOTING .......................................................10
WARRANTY .........................................................................14
ASSISTANCE OR SERVICE .............................Back Cover
Para una version de estas instrucciones en espaSol, visite www.maytag.com
S¢:CURIT¢: DE LA LAVEUSE ...................................... 15
QUOI DE NEUF SOUS LE COUVERCLE? ................ 16
TABLEAU DE COMMANDE
ET CARACTC:RISTIQUES .......................................... 17
GUIDE DES PROGRAMMES ...................................... 19
UTILISATION DE LA LAVEUSE .................................. 21
Utilisation des distributeurs de produits de lessive ..22
Mise en marche de la laveuse .....................................22
ENTRETIEN DE LA LAVEUSE .........................................24
DI_PANNAGE .......................................................................26
GARANTIE ...........................................................................31
ASSISTANCE OU SERVICE ................. Couverture arri_re
W10280467A
W10280468A =SP
Designed to use only HE High
Efficiency detergents.
Congue pour I'utilisation d'un
d6tergent haute efficacit6 seulement.
WASHER SAFETY
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all
safety messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word "DANGER" or
"WARNING." These words mean:
You can be killed or seriously injured if you don't
immediately follow instructions.
You can be killed or seriously injured if you don't
follow instructions.
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you
what can happen if the instructions are not followed.
IMPORTANT SAFETY INSTRUCTIONS
WARNING: To reduce the risk of fire, electric shock, or injury to persons when using the washer, follow basic precautions,
including the following:
[] Read all instructions before using the washer.
[] Do not wash articles that have been previously cleaned
in, washed in, soaked in, or spotted with gasoline,
dry-cleaning solvents, other flammable, or explosive
substances as they give off vapors that could ignite or
explode.
[] Do not add gasoline, dry=cleaning solvents, or other
flammable, or explosive substances to the wash water.
These substances give off vapors that could ignite or
explode.
[]
Under certain conditions, hydrogen gas may be
produced in a hot water system that has not been used
for 2 weeks or more. HYDROGEN GAS IS
EXPLOSIVE. If the hot water system has not been
used for such a period, before using the washing
machine, turn on all hot water faucets and let the water
flow from each for several minutes. This will release
any accumulated hydrogen gas. As the gas is
flammable, do not smoke or use an open flame during
this time.
SAVE THESE INSTRUCTIONS
Do not allow children to play on or in the washer. Close
supervision of children is necessary when the washer is used
near children.
Before the washer is removed from service or discarded,
remove the door or lid.
[] Do not reach into the washer if the drum, tub or agitator is
moving.
[] Do not install or store the washer where itwill be exposed to
the weather.
[] Do not tamper with controls.
[] Do not repair or replace any part of the washer or attempt any
servicing unless specifically recommended in this manual or in
published user=repair instructions that you understand and
have the skills to carry out.
[] See "Electrical Requirements" located in the installation
instructions for grounding instructions.
State of California Proposition 65 Warnings:
WARNING: This product contains a chemical known to the State of California to cause cancer.
WARNING: This product contains a chemical known to the State of California to cause birth defects or other reproductive harm.
2
WHAT'S NEW UNDER THE LID?
Cleaning with Less
E
Washplate
Traditional agitator-style
washing machine
The most striking difference in your new washer is the low-water
washplate wash system. The washer automatically adjusts the
water level to the load size--no water level selector is needed.
maximum mead height
When loading the washer with dirty laundry, fill it evenly
around the basket wall. For best results, fill no higher than
the recommended maximum load height.
Automatic Load Size Sensing
Once you start the cycle, the lid will lock, and the washer will
begin the sensing process to determine the correct water level
for the load. This may take several minutes. You will find a
step-by-step description in the "Cycle Status Lights" section.
Washer with low-water
washplate wash system
As the washer dampens and moves the load, the level of the
clothes will settle in the basket. This is normal, and does not
indicate that more clothes should be added.
IMPORTANT: You will not see a washer basket full of water
like with your past agitator-style washer.
Choosing the Right Detergent
Use only High Efficiency detergents. The package will be
marked "HE" or "High Efficiency." Low-water washing creates
excessive sudsing with a regular non-HE detergent. Using
regular detergent will likely result in longer cycle times and
reduced rinsing performance. It may also result in component
failures and noticeable mold or mildew. HE detergents are made
to produce the right amount of suds for the best performance.
Follow the manufacturer's instructions to determine the amount
of detergent to use.
Use only High Efficiency (HE) detergent.
Concentrated Cleaning
Low-water cleaning means concentrated cleaning. Rather
than diluting detergent as done in an agitator-style washer,
this washer delivers the detergent directly to the soils.
The washplate moves the load while water is added in small
amounts until the load is wet. This low-water wash method
uses less water and energy compared to a traditional
agitator-style washer.
Normal Sounds You Can Expect
At different stages of the wash cycle, you may hear sounds and
noises that are different from those of your previous washer.
For example, you may hear a clicking and hum at the beginning
of the cycle, as the lid lock goes through a self-test. There
will be different kinds of humming and whirring sounds as the
washplate moves the load. And sometimes, you may hear
nothing at all, as the washer determines the correct water level
for your load or allows time for clothes to soak.
3
CONTROL P EL FEATURES
BRAVOS power start
ecoconserve washel & spin
MCT Maytag Corn mercia/Tech no ogy _
WASH CYCLE KNOB
Use the Wash Cycle Knob to select available cycles on your
washer. Turn the knob to select a cycle for your laundry load.
See "Cycle Guide" for detailed descriptions of cycles.
O LID LOCK
To allow for proper load sensing and spinning,
the lid will lock and the Lid Lock light will turn on.
This light indicates that the lid is locked and cannot
be opened.
If you need to open the lid, press StartYPause/
Unlock. The lid will unlock once the washer
movement has stopped. This may take several
minutes if the load was spinning at high speed.
Press Start/Pause/Unlock again to resume the
cycle.
bulk, wrinkle control _alock
CYCLE OPTIONS
O
When you select a cycle, its default options will light up.
Not all cycles, options, and modifiers are available on
all models.
EXTRA RINSE
lid lock
This option can be used to automatically add a second
rinse to most cycles.
Button Sounds:
start
@
Press and hold Extra Rinse for 3 seconds to turn the
button sounds on or off.
FABRIC SOFTENER
This option must be selected if using fabric softener
pause
unlock
during a cycle. It ensures that fabric softener is added
at the correct time in the rinse for even distribution.
0
G
pause
unlock @
I I
Q hot 0 extra heavy
O warm 0 heavy 0 high
Q coo{ Omedium O low
Q cold OUght O no spin
modifie_
CYCLE MODIFIERS
When you select a cycle, its default modifiers will light up.
Not all cycles, options, and modifiers are available on all
models.
TEMP LEVEL
Temperature Control senses and maintains uniform water
temperatures by regulating incoming hot and cold water.
Select a wash temperature based on the type of fabric
and soils being washed. For best results and following the
garment label instructions, use the warmest wash water
safe for your fabric.
• Warm and hot water may be cooler than what your
previous washer provided.
• Even in a Cool water wash, some warm water may
be added to the washer to maintain a minimum
temperature.
SOIL LEVEL
Soil level (wash time) is preset for each wash cycle.
For most loads, use the soil level that is preset with
the cycle you have chosen. For heavily soiled and sturdy
fabrics, press Soil Level to select more wash time,
if needed. For lightly soiled and delicate fabrics, press Soil
Level to select less wash time, if needed. Lower soil level
setting will help reduce tangling and wrinkling.
SPiN SPEED
This washer automatically selects the spin speed
based on the cycle selected. The preset speeds can be
changed. Not all spin speeds are available with all cycles.
• Faster spin speeds mean shorter dry times, but may
increase wrinkling in your load.
• Slower spin speeds mean less wrinkling, but will leave
your load more damp.
4
You may also add or remove options for each cycle. Not all
options can be used with all cycles, and some are preset to
work with certain cycles.
CYCLE STATUS LIGHTS INDICATOR
O
sensing wash rinse spin done
The Cycle Status Lights shows the progress of a cycle. At
each stage of the process, you may notice sounds or pauses
that are different from traditional washers.
SENSING
sensing wash rinse spin done
When the START button is pressed, the washer will first
perform a self-test on the lid lock mechanism. You will
hear a click, the basket will make a slight turn, and the lid
will unlock briefly before locking again.
Once the lid has locked the second time, the washer will
slowly spin the dry load to estimate the load size, and
begin adding water. The washer will then move the load
briefly, pause to allow water to soak in to the load, and
resume adding water. This process may repeat until the
correct amount of water has been added for the load.
You may also hear water flowing through the dispenser,
adding detergent to the load.
NOTE: The sensing light may also come on during
the Wash portions of the cycle. This is normal.
WASH
sensing wash rinse spin done
You will hear the impeller moving the load. Unlike traditional
washers, the load is not covered with water. Low-water
SPiN
sensing wash rinse spin done
The washer spins the load at increasing speeds for proper
water removal, based on the selected cycle and spin speed.
cleaning means concentrated cleaning. Rather than diluting
detergent as done in an agitator-style washer, this washer
delivers the detergent directly to the soils. The motor sounds
may change at different stages in the cycle. The wash time
is determined by the selected soil level.
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sensing wash rinse spin done
Once the cycle is complete, this light will come on. Remove
RINSE _ : o :_j
sensing wash rinse spin done
the load promptly for best results.
You will hear sounds similar to the wash cycle as the washer
rinses and moves the load. Fabric softener will be added if
the Fabric Softener option was selected. Some cycles use
spray rinsing.
CYCLE GUIDE
Settings and options shown in bold are default settings for that cycle. For best fabric care, choose the cycle that best fits the load
being washed.
Not all cycles and options are available on all models.
Items to Cycle: Wash/Rinse Spin Soil Available Cycle Details:
wash: .... Speed: Leveh' Options:Temperature:
Sturdy fabrics, Power Hot/Cold High Extra Heavy
colorfast items, Wash Warm/Cold Low Heavy
towels, jeans Cool/Cold No Spin Medium
Cold/Cold Light
Heavily soiled Whites Hot/Cold High Extra Heavy
white fabrics Warm/Cold Low Heavy
Cool/Cold No Spin Medium
Cold/Cold Light
Large items Bulky Hot/Cold High Extra Heavy
such as sheets, Warm/Cold Low Heavy
sleeping bags, Cool/Cold No Spin Medium
small comforters, Cold/Cold Light
jackets, small
washable rugs
Cottons, linens, Normal Hot/Cold High Extra Heaw
and mixed Warm/Cold Heavy
garment loads Cool/Cold Medium
Cold/Cold Light
No-iron fabrics, Wrinkle Hot/Cold High Extra Heavy
cottons, perm Control Warm/Cold Low Heavy
press, linens, Cool/Cold No Spin Medium
synthetics Cold/Cold Light
Machine-wash Hand Hot/Cold High Extra Heavy
silks, hand- Wash Warm/Cold Low Heavy
wash fabrics Cool/Cold No Spin Medium
Cold/Cold Light
Swimsuits and Rinse & Cold/Cold High
items requiring Spin Low
rinsing without No Spin
detergent
Extra Rinse
Fabric Softener
Extra Rinse
Fabric Softener
Extra Rinse
Fabric Softener
Extra Rinse
Fabric Softener
Extra Rinse
Fabric Softener
Extra Rinse
Fabric Softener
Use this cycle for heavily soiled or
sturdy items. Water-level sensing
process may take longer for some items
than for others because they will absorb
more water than other fabric types.
Extra Rinse is a default option, but may
be turned off. For maximum soil
removal use liquid chlorine bleach.
Use this cycle to wash large items such
as jackets and small comforters. The
washer will fill with enough water to wet
down the load before the wash portion
of the cycle begins. Do not overload
basket.
Use this cycle for normally soiled
cottons and mixed fabric loads. This
cycle uses spray rinses. Low speed and
No speed spins are not available.
Use this cycle to wash loads of no-iron
fabrics such as sport shirts, blouses,
casual business clothes, permanent
press, and blends.
Use this cycle to wash lightly soiled
garments indicating "Machine
Washable Silks" or "Gentle" cycle on
the care label. Place small items in
mesh garment bags before washing.
Combines a rinse and spin for loads
requiring an additionalrinse cycle
or to complete a load after power
interruption. Also use for loads that
require rinsing only.
Hand-wash Drain & High
items and items Spin Low
that need to be No Spin
wrung out
No clothes in Clean
Hot/Cold High Extra Heavy
washer Washer
with
Affresh"'
This cycle uses a spin to shorten drying
times for heavy fabrics or special-care
items washed by hand. Use this cycle
to drain washer after cancelling a cycle
or completing a cycle after a power
failure.
Use once a month to keep the inside
of the washer fresh and clean. Higher
water levels and Affresh ®work together
to thoroughly clean the washer interior.
5
USING YOUR WASHER
Fire Hazard
Never place items in the washer that are dampened
with gasoline or other flammable fluids.
No washer can completely remove oil.
Do not dry anything that has ever had any type of oil on
it (including cooking oils).
Doing so can result in death, explosion, or fire.
1, Sort and prepare your laundry
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
• Empty pockets. Loose change, buttons, or any small object
can pass under the washplate and become trapped, causing
unexpected sounds.
• Sort items by recommended cycle, water temperature,
and colorfastness.
• Separate heavily soiled items from lightly soiled.
• Separate delicate items from sturdy fabrics.
• Do not dry garments if stains remain after washing, because
heat can set stains into fabric.
• Treat stains promptly.
• Close zippers, fasten hooks, tie strings and sashes, and
remove non-washable trim and ornaments.
• Mend rips and tears to avoid further damage to items
during washing.
Helpful Tips:
= When washing water-proof or water-resistant items, load
evenly. See "Cycle Guide" for tips and more information
on using the Bulky cycle.
• Use mesh garment bags to help avoid tangling when washing
delicate or small items.
• Turn knits inside out to avoid pilling. Separate lint-takers from
lint-givers. Synthetics, knits, and corduroy fabrics will pick up
lint from towels, rugs, and chenille fabrics.
Always read and follow fabric care labels instructions to avoid
damage to your garments.
Load garments in loose heaps evenly around basket wall.
For best results, do not load higher than the recommended
maximum load height. Do not wrap large items such as sheets
around the washplate; load them in loose piles around the sides
of the basket. Try mixing different sized items to reduce tangling.
iMPORTANT: Do not overload for force items into washer.
Items need to move freely. Overloading can lead to poor
cleaning performance, and may increase wrinkling and tangling.
maximum load height
6
Usiag Lauadry Product Dispensers
Add HE detergent to dispenser
Detergent tray
Add a measured amount of HE detergent
into detergent tray. This tray holds 3 oz. (89 mL). Do not overfill
tray - adding too much detergent may cause detergent to be
dispensed into the washer too early.
IMPORTANT: Use only High Efficiency detergents. The package
will be marked "HE" or "High Efficiency." Low-water washing
creates excessive sudsing with a regular non-HE detergent.
Using regular detergent will likely result in longer cycle times and
reduced rinsing performance. It may also result in component
failures and noticeable mold or mildew. HE detergents are made
to produce the right amount of suds for the best performance.
Follow the manufacturer's instructions to determine the amount
of detergent to use.
Using Oxi or color=safe bleach:
If using an Oxi or color=safe bleach laundry boost product, add
to the bottom of the washer basket before adding clothes.
HELPFUL TIP: See "Washer Maintenance" for information
on recommended method of cleaning washer dispenser trays.
Fabric softener tray
C)
CC)
Fabric
Softener
Pour a measured amount of liquid fabric
softener into tray, always follow manufacturer's directions for
correct amount of fabric softener based on your load size. Close
dispenser drawer, then select Fabric Softener option.
IMPORTANT: Fabric Softener option must be selected to ensure
proper distribution at correct time in cycle. Do not overfill or
dilute. Overfilling dispenser will cause fabric softener to
immediately dispense into washer.
If Extra Rinse option is selected, fabric softener will be dispensed
into the last rinse.
It is normal for a small amount of water to remain in the dispenser
at the end of a cycle.
Starting Your Washer
Press POWER to turn on washer
power
Q
to dispenser
Do not overfill, dilute, or use more than 1 cup (250 mL). Do not
use color-safe bleach or Oxi products in the same cycle with
liquid chlorine bleach.
cancel
Make sure the dispenser drawer is closed completely, then
press Power/cancel to turn on the washer.
7, Select cycle
normal wrinkle control
whites hand
clean
washer
with
Turn cycle knob to choose your wash cycle. For more
information, see "Control Panel".
wash
&spin
drain & spin
7
8, Select cycle modifiers
Q hot Q extra heavy
Q warm Q heavy Q high
Q cool Q medium Q low
Q cold Q light Q no spin
Once you select a cycle, the default settings for that cycle will be
lit. Press the cycle modifiers buttons to change the Temperature,
Soil Level, and Spin Speed, if desired.
Always read and follow fabric care labels instructions to
avoid damage to your garments.
Wash Temp
Hot
Some cold water is added to save Whites and pastels
energy. This may be cooler than Durable garments
your hot water heater setting. Heavy soils
Warm
Some cold water may be added, Bright colors
so this will be cooler than what Moderate to light soils
your previous washer provided.
0. select Start/Pause/Unlock
to begin wash cycle
start
@
pause
unlock
Press the Start/Pause/Unlock button to start the wash cycle.
When the cycle has finished, the DONE indicator will light up.
Promptly remove garments after cycle has completed to avoid
odor, reduce wrinkling, and rusting of metal hooks, zippers, and
snaps.
Unlocking the lid to add garments:
If you need to open the lid to add 1 or 2 missed garments, you
may do so during the first portion of the Sensing step.
Press Start/Pause/Unlock; the lid will unlock once the washer
movement has stopped. This may take several minutes if the load
was spinning at high speed. Then close lid and press Start/Pause/
Unlock again to restart the cycle.
If lid is left open for more than 10 minutes the water will pump out.
WASHER INTENANCE
Warm water is added to assist
in soil removal and to help
Cold
Warm water may be added to
assist in soil removal and to help
dissolve detergents.
Colors that bleed or fade
Light soils
Dark colors that bleed
or fade
Light soils
9, Select cycle options
CD CD
CD
Extra Fabric
Rinse Softener
Select any other cycle options you may wish to add, if not
previously set. Some cycles will automatically add certain
options such as Extra Rinse. These can be turned off,
if desired.
NOTE: Not all options are available with all cycles.
WATER INLET HOSES
hose failure. Periodically inspect and replace inlet hoses if
bulges, kinks, cuts, wear, or leaks are found.
When replacing your inlet hoses, mark the date of replacement
l eplace inlet hoses after 5 years of use to reduce the risk of
on the label with a permanent marker.
f CLEANING YOUR DISPENSER TRAY
You may find laundry product residue leftover in your
dispenser trays. To remove residue, follow this recommended
cleaning procedure:
1. Pull tray out until you feel resistance.
2. Lift up slightly, and then continue pulling out.
3. Wash in warm, soapy water, using a mild detergent.
4. Rinse with warm water.
5. Air dry, or dry wtih a towel, then place back into slot.
IMPORTANT: Dispenser trays are not dishwasher safe.
8
CLEANING YOUR WASHER
Keep your washer as clean and fresh as your clothes. To keep
washer interior odor-free, follow this recommended monthly
cleaning procedure:
1=
Make sure the washer is empty.
2.
Using recommended AFFRESH ® washer cleaner, add one
tablet to washer drum
OR
If using liquid chlorine bleach, add 1 cup (250 mL) to liquid
chlorine bleach dispenser.
\
F
TRANSPORTING YOUR WASHER
1.
Shut off both water faucets. Disconnect and drain water
inlet hoses.
2.
If washer will be moved during freezing weather, follow
WINTER STORAGE CARE directions before moving.
3.
Disconnect drain from drain system and drain any
remaining water into a pan or bucket. Disconnect drain
hose from back of washer.
4.
Unplug power cord.
5.
Place inlet hoses and drain hose inside washer basket.
6.
Drape power cord over edge and into washer basket.
7.
Place packing tray from original shipping materials back
inside washer. If you do not have packing tray, place heavy
blankets or towels into basket opening. Close lid and place
tape over lid and down front of washer. Keep lid taped until
washer is placed in new location.
IMPORTANT: Do not add detergent to CLEAN WASHER
with AFFRESH TM cycle. Do not use more than recommended
amount of bleach to avoid damaging product over time.
3. Close washer lid.
4. Press POWER.
5. Select CLEAN WASHER with AFFRESH TM cycle.
6. Press START/PAUSE/UNLOCK. Water will pour into
washer for a moment and pause, lid will lock, then cycle
will continue.
NOTE: For best results, do not interrupt cycle. If cycle must
be interrupted, press Start/Pause/Unlock twice and run a
Rinse and Spin cycle to ensure cleaner or bleach have been
rinsed from washer.
To clean exterior:
1. Use a soft, damp cloth or sponge to wipe up any spills.
2. Use all-purpose surface cleaner, if needed.
IMPORTANT: To avoid damaging the washer's finish, do not
use abrasive products.
NON=USE AND VACATION CARE
Operate your washer only when you are home. If moving, or
not using your washer for a period of time, follow these steps:
1. Unplug or disconnect power to washer.
2. Turn off water supply to washer, to avoid flooding due to
water pressure surge.
WINTER STORAGE CARE
iMPORTANT: To avoid damage, install and store washer
where it will not freeze. Because some water may stay in
hoses, freezing can damage washer. If storing or moving
during freezing weather, winterize your washer.
To winterize washer:
1. Shut off both water faucets, disconnect and drain water
inlet hoses.
2. Put 1 qt. (1 L) of R.V.-type antifreeze in basket and run
washer on RINSE AND SPIN cycle for about 30 seconds to
mix antifreeze and remaining water.
3. Unplug washer or disconnect power.
f REINSTALLING/USING WASHER AGAIN
To reinstall washer after non-use, vacation, winter storage or
moving:
1. Refer to Installation Instructions to locate, level, and
connect washer.
2. Before using again, run washer through the following
recommended procedure:
To use washer again:
1. Flush water pipes and hoses. Reconnect water inlet hoses.
Turn on both water faucets.
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
2.
Plug in washer or reconnect power.
3.
Run washer through BULKY cycle to clean washer and
remove antifreeze, if used. Use only HE High Efficiency
detergent. Use half the manufacturer's recommended
amount for a medium-size load.
9
TROUBLESHOOTING
Check the following for
proper installation or
see "Using Your
Washer" section.
Clicking or metallic
noises
Gurgling or humming
Feet may not be in contact with the
floor and locked.
Washer may not be level.
Load could be unbalanced.
Objects caught inwasher drain
system.
Washer may be draining water.
Front and rear feet must be in firm contact with floor, and
washer must be level to operate properly. Jam nuts must be
tight against the bottom of the cabinet.
Check floor for flexing or sagging, if flooring is uneven, a 3/4"
(19 mm) piece of plywood under your washer will reduce sound.
See "Level the Washer" in installation instructions.
Load dry items in loose heaps evenly around basket wall.
Adding wet items to washer or adding more water to basket
could unbalance washer.
Do not overload. Do not fill above the stainless steel portion
of basket. Avoid washing single items.
Use Bulky cycle for oversized, non-absorbent items such as
comforters or poly-filled jackets.
See "Cycle Guide" and "Using Your Washer" in this Use and
Care Guide.
Empty pockets before washing. Loose items such as coins
could fall between basket and tub or may block pump.
it may be necessary to call for service to remove items.
it is normal to hear metal items on clothing such as metal snaps,
buckles, or zippers touch against the stainless steel basket.
it is normal to hear the pump making a continuous humming sound
with periodic gurgling or surging as final amounts of water are
removed during the spin/drain cycles.
Check the following for Washer not level.
proper installation:
Fill hoses not attached tightly.
Fill hose washers
Drain hose connection
Check household plumbing for leaks
or clogged sink or drain.
Washer not loaded properly.
Not enough water
in washer
Washer won't run
or fill, washer stops
working
Load not completely covered
in water.
Check for proper water supply.
Water may splash off basket if washer is not level. Check that
load is not unbalanced or overloaded.
Tighten fill-hose connection.
Are all four fill hose flat washers properly seated?
Pull drain hose from washer cabinet and properly secure it to
drainpipe or laundry tub.
Do not place tape over drain opening.
Water can back up out of a clogged sink or drainpipe. Check
all household plumbing for leaks (laundry tubs, drain pipe,
water pipes, and faucets.)
Improper loading can cause basket to be out of alignment
and cause water to splash off tub. See "Getting Started"
for loading instructions.
This is normal operation for an HE low-water washer. The load will
not be completely underwater. The washer senses load sizes and
adds correct amount of water for optimal cleaning. See "What's
New under the Lid."
IMPORTANT: Do not add more water to washer. The added water
lifts the load off the washplate, resulting in less cleaning.
Both hoses must be attached and have water flowing to
inlet valve.
Both Hot and Cold water faucets must be turned on.
Check that inlet valve screens have not become clogged.
Check for any kinks in inlet hoses, which can restrict water flow.
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