ASSISTANCE OU SERVICE ..............Couverture arrière
W10399631A
W10399632A - SP
Para una version en espanol, visite www.maytag.com
Designed to use only HE High Efciency
detergents.
Conçue pour l’utilisation d’un détergent haute
efcacité seulement.
Certied to Reduce Allergens
Homologué pour réduire
la présence d’allergènes
WASHER SAFETY
2
WHAT’S NEW UNDER THE LID?
Cleaning with Less Water
Washplate
Washplate
Traditional agitator-style
washer
The most striking difference in your new washer is the low-water
washplate wash system. The washer automatically adjusts the
water level to the load size—no water level selector is needed.
Low-water washer
INTELLIFILL™
Water Level Control
Once you start the cycle, the lid will lock, and the washer will
begin the sensing process to determine the correct water level
for the load. You will nd a step-by-step description in the
“Cycle Status Lights” section.
You will hear the motor turn the basket in short pulses to
thoroughly wet the load. This low-water wash method uses
less water and energy compared to a traditional agitator-style
washer.
Auto Temperature Control
Auto Temperature Control (ATC) regulates incoming hot
and cold water, blending the temperatures for optimal
and consistent cleaning. The ATC is automatically turned on
when a cycle is selected.
Choosing the Right Detergent
Use only High Efciency detergents. The package will be
marked “HE” or “High Efciency.” Low-water washing creates
excessive sudsing with a regular non-HE detergent. Using
regular detergent will likely result in longer cycle times and
reduced rinsing performance. It may also result in component
failures and noticeable mold or mildew. HE detergents are made
to produce the right amount of suds for the best performance.
Follow the manufacturer’s instructions to determine the amount
of detergent to use.
Load garments in loose heaps evenly around the washplate.
Do not load garments directly over the center of the washplate;
when loaded, the center of the washplate should be visible.
As the washer dampens and moves the load, the level of the
garments will settle in the basket. This is normal, and does not
indicate that more garments should be added.
IMPORTANT: You will not see a washer basket full of water
as with your past agitator-style washer. It is normal for some of
the load to be above the water line.
Use only High Efciency (HE) detergent.
Concentrated Cleaning
Low-water cleaning means concentrated cleaning. Rather
than diluting detergent as done in an agitator-style washer,
this washer delivers the detergent directly to the soils.
Normal Sounds You Can Expect
At different stages of the wash cycle, you may hear sounds and
noises that are different from those of your previous washer.
For example, you may hear a clicking and hum at the beginning
of the cycle, as the lid lock goes through a self-test. There
will be different kinds of humming and whirring sounds as the
washplate moves the load. And sometimes, you may hear
nothing at all, as the washer determines the correct water level
for your load or allows time for clothes to soak.
3
CONTROL PANEL AND FEATURES
1
8
Not all features and cycles are available on all models.
1
ESTIMATED TIME REMAINING DISPLAY
The Estimated Time Remaining display shows the time
required for the cycle to complete. Factors such as load size
and water pressure may affect the time shown in the display.
Tightly packed or unbalanced loads, or excessive suds may
cause the washer to adjust the cycle time, as well.
2
POWER/CANCEL BUTTON
Press to turn the washer ON or OFF.
3
WASH CYCLE KNOB
Use the Wash Cycle knob to select available cycles on your
washer. Turn the knob to select a cycle for your laundry load.
See “Cycle Guide” for detailed descriptions of cycles.
START/PAUSE BUTTON
4
Press to start the selected cycle. Be sure all desired
Modiers and Options have been selected. Press START/
PAUSE once to unlock the lid and add a garment. Press
START/PAUSE again to complete the cycle from where it
was stopped. The lid must be closed for the washer to start.
CYCLE MODIFIERS
5
Modiers allow you to further customize your cycles and
save energy. Not all cycles, options, and modiers are
available on all models.
WASH TEMP
Select a water temperature based on the type of load you
are washing. Use the warmest wash water suitable for
fabrics. Follow garment label instructions.
All cycles use cold rinses. Cold rinses may help with
wrinkling and save energy.
NOTE: In wash water temperatures colder than 60°F
(15.6°C), detergents do not dissolve well. Soils may be
difcult to remove.
SPIN SPEED
This washer automatically selects the spin speed
based on the cycle selected. The preset speeds can
be changed. Not all spin speeds are available with
all cycles.
• Faster spin speeds mean shorter dry times, but
may increase wrinkling in your load.
• Slower spin speeds mean less wrinkling, but will
leave your load more damp.
2
3
CYCLE OPTIONS
6
When you select a cycle, its default options will light up. Not
all cycles, options, and modiers are available on all models.
You may also add or remove options for each cycle. Not all
options can be used with all cycles, and some are preset to
work with certain cycles.
4
7
SOIL LEVEL
Soil Level (wash time) is preset for each wash cycle. As
you press Soil Level, the cycle time (minutes) will increase
or decrease in the Estimated Time Remaining display
and a different wash time will appear.
For most loads, use the Soil Level that is preset with
the cycle you have chosen. For heavily soiled and sturdy
fabrics, press SOIL LEVEL to select more wash time,
if needed. For lightly soiled and delicate fabrics, press
SOIL LEVEL to select less wash time, if needed. Lower
Soil Level settings will help reduce tangling and wrinkling.
WATER SAVE SPRAY RINSE
Use this option to save water by using a spray rinse
instead of a deep water rinse. This option is the default
setting on some cycles, and selectable on other cycles.
When using fabric softener, always select the FABRIC
SOFTENER button, or select EXTRA RINSE; both of these
options will dispense fabric softener in a deep rinse.
EXTRA RINSE
This option can be used to automatically add a second
rinse to most cycles.
FABRIC SOFTENER
This option must be selected if using fabric softener
during a cycle. It ensures that fabric softener is added
at the correct time in the rinse for even distribution.
CYCLE SIGNAL
Use this option to adjust volume of the signal that sounds
at end of cycle. You may select Hi, Low, or Off (no
indicator lit). A louder signal is helpful in removing items
as soon as cycle is complete.
5
6
4
LID LOCK INDICATOR
7
This light indicates that the lid is locked and
cannot be opened. If you need to open the lid,
press START/PAUSE. The lid will unlock once
the washer movement has stopped. This may
take several minutes if the load was spinning
at high speed. Press START/PAUSE again to
restart the cycle.
CYCLE STATUS LIGHT INDICATORS
8
The Cycle Status Lights show the progress of a cycle. At
each stage of the process, you may notice sounds or pauses
that are different from traditional washers.
FILL
When the Start/Pause button is pressed, the washer will
add a small amount of water to the load, then pause for
a few seconds. The lid will then lock and the washer will
continue to ll.
WASH
You will hear the motor and washplate moving the load.
It is normal for some of the load to be above the water
line. Low-water cleaning means concentrated cleaning.
Rather than diluting detergent as done in an agitator-style
washer, this washer delivers the detergent directly to the
soils. The motor sounds may change at different stages
in the cycle. The wash time is determined by the selected
Soil Level.
RINSE
You will hear sounds similar to the wash cycle as the washer
rinses and moves the load. You may hear the motor turning
on briey to move the basket while lling. Fabric softener will
be added if the Fabric Softener option was selected. Some
cycles use spray rinsing.
SPIN
The washer spins the load at increasing speeds for proper
water removal, based on the selected cycle and spin speed.
DONE
Once the cycle is complete, this light will come on. Remove
the load promptly for best results.
ADD A GARMENT
You may place additional clothing in the wash when the
Add a Garment indicator is lit without sacricing wash
performance. Press START/PAUSE once. The Lid Lock light
will turn off. Open the washer lid, add garments and close
the lid. Press START/PAUSE to restart.
CLEAN WASHER REMINDER
The Clean Washer Reminder indicator lights after 30 wash
cycles without a clean washer cycle. See the “Cleaning your
washer” section to run the clean washer cycle, or you can
press REMINDER RESET button to manually reset clean
washer cycle counter.
Dispensers
High Efciency “HE” detergent dispenser
A
Add liquid or powdered HE detergent product
to this dispenser for your main wash cycle.
Use only High Efciency (HE) detergent.
Liquid chlorine bleach dispenser
B
This dispenser holds up to 3/4 cup (180 mL) liquid
chlorine bleach. The bleach will be automatically
diluted and dispensed at the optimum time during
the wash cycle. This dispenser cannot dilute
powdered bleach.
dispenser for liquid chlorine bleach or color-safe bleach.
Liquid fabric softener dispenser
C
Pour measured liquid fabric softener into
the liquid fabric softener dispenser, if desired.
It will dispense automatically at the optimum
time when the Fabric Softener option is selected.
• Use only liquid fabric softener in this dispenser.
• Do not overll. Do not dilute. The dispenser holds 3 oz
(94 mL), or a capful of fabric softener.
• Fabric softener is dispensed in a deep rinse when the
Fabric Softener option is selected. If Extra Rinse is
selected, the fabric softener will be dispensed during the
nal rinse.
Use the liquid chlorine bleach
C
B
A
• Do not use fabric softener dispensing balls in this washer.
Dispensing balls will not operate correctly with this washer.
• Do not spill or drip any fabric softener onto the clothes.
• At the end of the cycle, a small amount of water may be left
in the dispenser. This is normal.
5
CYCLE GUIDE
Settings and options shown in bold are default settings for that cycle. For best fabric care, choose the cycle that best ts the load being washed.
Not all cycles and options are available on all models.
Items to wash:Cycle:
Wash*
Temperature:
Cottons,
linens, and
mixed garment
loads
Sturdy fabrics,
dark colors that
bleed or fade
Normally
soiled sheets,
pillowcases,
light blankets,
or throws
Towels and
terrycloth items,
lightly soiled,
colored clothing
Lightly soiled
garments
Machine-wash
silks, hand-wash
fabrics and wool
Large items
such as sleeping
bags, blankets,
small comforters,
and jackets
Sturdy fabrics,
colorfast items
Heavily soiled
fabrics
* Wash temperatures vary according to the chosen cycle setting. All cycle settings use a cold rinse temperature.
NormalMax
Cold Wash
Sheets
Colors/
Towels
Rapid
Wash
Delicate
(Handwash)
BulkyMedium
Heavy
Duty
Power
Wash
Hot
Warm
Cool
Cold
ColdMax
Hot
Warm
Cool
Cold
Hot
Warm
Cool
Cold
Hot
Warm
Cool
Cold
Hot
Warm
Cool
Cold
Hot
Warm
Cool
Cold
Hot
Warm
Cool
Cold
Hot
Warm
Cool
Cold
Spin
Speed:
Extract
Medium
No Spin
Extract
Medium
Low
No Spin
Max
Extract
Medium
Low
No Spin
Max
Extract
Medium
Low
No Spin
Max
Extract
Medium
Low
No Spin
Medium
Low
No Spin
Low
No Spin
Max
Extract
Medium
Low
No Spin
Max
Extract
Medium
Low
No Spin
Soil
Level:
Extra Heavy
Heavy
Medium
Light
Extra Heavy
Heavy
Medium
Light
Extra Heavy
Heavy
Medium
Light
Extra Heavy
Heavy
Medium
Light
Extra Heavy
Heavy
Medium
Light
Extra Heavy
Heavy
Medium
Light
Extra Heavy
Heavy
Medium
Light
Extra Heavy
Heavy
Medium
Light
Extra Heavy
Heavy
Medium
Light
Available
Options:
Extra Rinse
Water Save
Spray Rinse
Fabric Softener
Extra Rinse
Water Save
Spray Rinse
Fabric Softener
Extra Rinse
Water Save
Spray Rinse
Fabric Softener
Extra Rinse
Water Save
Spray Rinse
Fabric Softener
Extra Rinse
Water Save
Spray Rinse
Fabric Softener
Extra Rinse
Water Save
Spray Rinse
Fabric Softener
Extra Rinse
Fabric Softener
Extra Rinse
Water Save
Spray Rinse
Fabric Softener
Extra Rinse
Water Save
Spray Rinse
Fabric Softener
Use this cycle for normally soiled
cottons and mixed fabric loads. This
cycle combines high-speed wash
action and medium-speed spin.
Use this cycle for sturdy garments with
dark or bright colors that could bleed
or fade in a warmer wash cycle. This
cycle is a good choice for washing new
garments that may shrink or fade
in their rst wash.
The wash action of this cycle is
designed to keep large items from
tangling and balling up.
IMPORTANT: For best performance,
load garments in loose heaps evenly
around the washplate. Do not load
garments directly over the center of
the washplate.
This cycle is also a good choice for
garments with a wrinkle-free nish. This
cycle uses medium-speed wash action
and medium-speed spin.
Use this cycle to wash small, lightly
soiled loads that are needed in a hurry.
This short cycle combines high-speed
wash action and high-speed spin for
the optimal cleaning and shortened dry
times.
This cycle combines low-speed wash
and low-speed spin action to clean
items labeled as “Machine Washable”
on the garment care label.
This cycle starts with a soak to
thoroughly saturate your large load.
This is followed by medium wash action
and medium spin speeds to maintain
load balance.
IMPORTANT: When washing
waterproof/water-resistant items such
as plastic lined mattress pads, shower
curtains, tarps, jackets, or sleeping
bags, select the lowest spin speed
setting available for the cycle and
washer model being used.
Use this cycle for heavily soiled or
sturdy cotton items. Cycle combines
high-speed wash action and high-speed
spin.
Use this cycle for extremely soiled
garments and household items that
need additional cleaning power. This
cycle combines high-speed wash
action, medium-speed spin, and
a deep rinse to ush excess dirt from
the load.
Cycle Details:
6
CYCLE GUIDE
Settings and options shown in bold are default settings for that cycle. For best fabric care, choose the cycle that best ts the load being washed.
Not all cycles and options are available on all models.
Items to wash:Cycle:
Heavily soiled
white fabrics
Cottons and
linens exposed
to possible
allergens
Swimsuits,
items that
need rinsing
only
Wet load
of clothes
Whites
Allergen
Rinse/Drain
& Spin
Rinse/Drain
& Spin
Wash*
Temperature:
Hot
Warm
Cool
Cold
†
Hot
Spin
Speed:
Max
Extract
Medium
Low
No Spin
Max
Extract
Medium
Low
No Spin
Max
Extract
Medium
Low
No Spin
Max
Extract
Medium
Low
Soil
Level:
Extra Heavy
Heavy
Medium
Light
Extra Heavy
Heavy
Medium
Light
Available
Options:
Extra Rinse
Water Save
Spray Rinse
Fabric Softener
Extra Rinse
Fabric Softener
Extra Rinse
Cycle Details:
This cycle introduces liquid chlorine
bleach to the load at the proper time
for improved whitening of your heavily
soiled white fabrics. This cycle combines
high-speed wash action and high-speed
spin speed. For maximum soil and stain
removal, use the liquid chlorine bleach
dispenser for liquid chlorine bleach or
color-safe bleach. This cycle can also
be used for sturdy color fabrics, such as
towels without liquid chlorine bleach.
This cycle uses more water to ush out
allergens, such as dust mites or pet dander,
from normally soiled garments.
Use Rinse/Drain & Spin with the Extra
Rinse option turned on to get a deep rinse
followed by a high-speed spin. The time
display will include an estimate of how
long it will take to ll and drain the washer.
Use Rinse/Drain & Spin to remove excess
water from the load by choosing Rinse/
Drain & Spin and turning off Extra Rinse.
This cycle may help shorten drying times
for some heavy fabrics or special-care
items. Spin speed can be set to a lower
setting.
Rinse/Drain & Spin may also be used for
draining the washer after canceling a cycle
or completing a cycle after a power failure.
No clothes in
washer
* Wash temperatures vary according to the chosen cycle setting. All cycle settings use a cold rinse temperature.
Model: MVWB850Y**
† Allergen
Allergen cycle certied by NSF International, an independent, third party testing and certication organization. The certication
Clean
Washer
with
AFFRESH
veried that this cycle reduced tested allergens by at least 95.0% and maintained the water temperature necessary to kill dust
mites. Only the Allergen cycle has been designed to meet the requirements of NSF Protocol P351 for Allergen Reduction
Performance effectiveness.
™
Use this cycle every 30 washes to keep
the inside of your washer fresh and clean.
This cycle uses a higher water level. Use
with AFFRESH® washer cleaner tablet
or liquid chlorine bleach to thoroughly
clean the inside of your washer. This cycle
should not be interrupted. See “Cleaning
Your Washer.”
IMPORTANT: Do not place garments or
other items in the washer during the Clean
Washer with AFFRESH™ cycle. Use this
cycle with an empty wash tub.
7
USING YOUR WASHER
1.Sort and prepare your laundry
• Empty pockets. Loose change, buttons, or any small object
can pass under the washplate and become trapped, causing
unexpected sounds.
• Sort garments by recommended cycle, water temperature,
and colorfastness.
• Separate heavily soiled garments from lightly soiled.
• Separate delicate garments from sturdy fabrics.
• Do not dry garments if stains remain after washing; heat
can set stains into fabric.
• Treat stains promptly.
• Close zippers, fasten hooks, tie strings and sashes.
Remove non-washable trim and ornaments.
• Mend rips and tears to avoid further damage to garments
during washing.
Helpful Tips:
• When washing water-proof or water-resistant items, load
evenly. See “Cycle Guide” for tips and more information on
using the Bulky cycle.
• Use mesh bags to help avoid tangling when washing delicate
or small items.
• Turn knits inside out to avoid pilling. Separate lint-takers from
lint-givers. Synthetics, knits, and corduroy fabrics will pick up
lint from towels, rugs, and chenille fabrics.
NOTE: Always read and follow fabric care labels instructions
to avoid damage to your garments.
2.Load laundry into washer
Load garments in loose heaps evenly
around the washplate. Do not load
garments directly over the center
of the washplate; when loaded, the
center of the washplate should be
visible. Try mixing different sized
garments to reduce tangling.
IMPORTANT: Garments need to move freely for best cleaning
and to reduce wrinkling and tangling.
8
Using Laundry Product Dispensers
3.Add HE detergent to dispenser
Detergent dispenser
Add a measured amount of HE
detergent into detergent dispenser.
IMPORTANT: Use only High Efciency detergents. The package
will be marked “HE” or “High Efciency.” Low-water washing
creates excessive sudsing with a regular non-HE detergent.
Using regular detergent will likely result in longer cycle times and
reduced rinsing performance. It may also result in component
failures and noticeable mold or mildew. HE detergents are made
to produce the right amount of suds for the best performance.
Follow the manufacturer’s instructions to determine the amount
of detergent to use.
HELPFUL TIP: See “Washer Maintenance” for information on
recommended method of cleaning washer dispensers.
5.Add fabric softener to dispenser
Fabric softener dispenser
Pour a measured amount of liquid
fabric softener into dispenser; always
follow manufacturer’s directions for correct amount of
fabric softener based on your load size. Then select
Fabric Softener option.
IMPORTANT: Fabric Softener option must be selected
to ensure proper distribution at correct time in cycle.
Do not overll or dilute. Overlling dispenser will cause
fabric softener to immediately dispense into washer.
If Extra Rinse option is selected, fabric softener will be
dispensed in the last rinse.
NOTE: Do not use liquid fabric softener dispenser balls
in this washer. They will not dispense correctly.
4.Add liquid chlorine bleach
to dispenser
Liquid chlorine
bleach dispenser
Do not overll, dilute, or use more than 3/4 cup (180 mL). For
maximum soil and stain removal, you may use the liquid chlorine
bleach dispenser for liquid chlorine bleach or color-safe bleach.
Starting Your Washer
6.Press POWER/CANCEL to turn on
washer
9
7.Select cycle
Turn cycle knob to choose your wash
cycle. Estimated Time Remaining
will light up with a cycle time. You may
notice time adjusting during the cycle.
This is normal.
Wash Temp
Hot
Some cold water is added to save
energy. This may be cooler than
your hot water heater setting.
Warm
Some cold water will be added,
so this may be cooler than what
your previous washer provided.
Cool
Warm water is added to assist
in soil removal and to help
dissolve detergents.
Cold
Warm water may be added
to assist in soil removal and
to help dissolve detergents.
9.Select cycle options
Suggested Fabrics
Whites and pastels
Durable garments
Heavy soils
Bright colors
Moderate to light soils
Colors that bleed
or fade
Light soils
Dark colors that
bleed or fade
Light soils
8.Select cycle modiers
Once you select a cycle, the default settings for that cycle will
be lit. Press the Modier buttons to change the Wash Temp,
Spin Speed, and Soil Level, if desired. Not all settings are
available with all cycles.
NOTE: Always read and follow fabric care labels instructions
to avoid damage to your garments.
Select any other cycle options you may wish to add, if not
previously set. Some cycles will automatically add certain
options such as Extra Rinse. These may be turned off,
if desired.
NOTE: Not all options are available with all cycles.
10.Press START/PAUSE to begin
wash cycle
Press the START/PAUSE button to start the wash cycle. When
the cycle has nished, the end of cycle signal will sound (if set).
Promptly remove garments when cycle is done to avoid odor,
reduce wrinkling, and rusting of metal hooks, zippers, and snaps.
If lid is left open for more than 10 minutes the water will
pump out.
10
WASHER MAINTENANCE
WATER INLET HOSES
Replace inlet hoses after 5 years of use to reduce the risk
of hose failure. Periodically inspect and replace inlet hoses
if bulges, kinks, cuts, wear, or leaks are found.
When replacing your inlet hoses, mark the date of
replacement on the label with a permanent marker.
NOTE: This washer does not include inlet hoses. See
the “Installation Instructions” for more information.
CLEANING YOUR WASHER
Keep your washer as clean and fresh as your clothes.
To keep washer interior odor-free, follow this
recommended cleaning procedure after every 30 washes:
1. Make sure the washer is empty.
2. Using recommended AFFRESH® washer cleaner,
add one tablet to washer drum.
OR
If using liquid chlorine bleach, add 3/4 cup (180 mL) to
liquid chlorine bleach dispenser.
CLEANING YOUR DISPENSERS
You may nd laundry product residue leftover in your
dispensers. To remove residue, wipe with a damp cloth
and towel dry.
NON-USE AND VACATION CARE
Operate your washer only when you are home. If moving,
or not using your washer for a period of time, follow these
steps:
1. Unplug or disconnect power to washer.
2. Turn off water supply to washer, to avoid ooding
due to water pressure surge.
IMPORTANT: Do not add detergent to CLEAN
WASHER with AFFRESH™ cycle. Do not use more than
recommended amount of bleach to avoid damaging
product over time.
3. Close washer lid.
4. Press POWER/CANCEL.
5. Select CLEAN WASHER with AFFRESH™ cycle.
6. Press START/PAUSE. Water will pour into washer
for a moment and pause, lid will lock, then cycle
will continue.
NOTE: For best results, do not interrupt cycle. If cycle
must be interrupted, press START/PAUSE twice and run
a RINSE/DRAIN & SPIN cycle to ensure cleaner or bleach
have been rinsed from washer.
To clean exterior:
1. Use a soft, damp cloth or sponge to wipe up any spills.
2. Use all-purpose surface cleaner, if needed.
IMPORTANT: To avoid damaging the washer’s nish,
do not use abrasive products.
WINTER STORAGE CARE
IMPORTANT: To avoid damage, install and store washer
where it will not freeze. Because some water may stay in
hoses, freezing can damage washer. If storing or moving
during freezing weather, winterize your washer.
To winterize washer:
1. Shut off both water faucets; disconnect and drain water
inlet hoses.
2. Put 1 qt. (1 L) of R.V.-type antifreeze in basket and run
washer on RINSE/DRAIN & SPIN cycle for about 30
seconds to mix antifreeze and remaining water.
3. Unplug washer or disconnect power.
11
TRANSPORTING YOUR WASHER
1. Shut off both water faucets. Disconnect and drain water
inlet hoses.
2. If washer will be moved during freezing weather, follow
WINTER STORAGE CARE directions before moving.
3. Disconnect drain from drain system.
4. Unplug power cord.
5. Place inlet hoses inside washer basket.
6. Drape power cord and drain hose over the console
and secure with masking tape.
7. Place foam packing ring from original shipping materials
back inside washer. If you do not have packing ring,
place heavy blankets or towels into basket opening.
Close lid and place tape over lid and down front of
washer. Keep lid taped until washer is placed in
new location.
REINSTALLING/USING WASHER AGAIN
To reinstall washer after non-use, vacation, winter storage
or moving:
1. Refer to “Installation Instructions” to locate, level, and
connect washer.
2. Before using again, run washer through the following
recommended procedure:
To use washer again:
1. Flush water pipes and hoses. Reconnect water inlet
hoses. Turn on both water faucets.
2. Plug in washer or reconnect power.
3. Run washer through BULKY cycle to clean washer and
remove antifreeze, if used. Use only HE High Efciency
detergent. Use half the manufacturer’s recommended
amount for a medium-size load.
12
TROUBLESHOOTING
First try the solutions suggested here or visit our website to possibly avoid the cost of a service call ...
In USA www.maytag.com/help - In Canada www.maytag.ca.
If you experience
Vibration or Off-Balance
Vibration, rocking, or “walking”
Vibration during spinning or washer stopped with uL error code ashing
Noises -For normal operating sounds, go to www.maytag.com/help.
Clicking or metallic noises
Possible Causes
Feet may not be in contact with the oor and locked.
Washer may not be level.
Load could be unbalanced.
Objectscaughtinwasher drain system.
Solution
Front and rear feet must be in rm contact with oor, and washer must be level to operate properly. Jam nuts must be tight against the bottom of the cabinet.
Check oor for exing or sagging. If ooring is uneven, a 3/4" (19 mm) piece of plywood under your washer will reduce sound.
See “Level Washer” in the “Installation Instructions”.Load garments in loose heaps evenly around the washplate.
Do not load garments directly over the center of the washplate. Adding wet items to washer or adding more water to basket could unbalance washer.
Avoid washing single items. Balance a single item such as a rug or jacket with a few extra items. If the uL error code is ashing, redistribute the load, close the lid, and press START/PAUSE.
UseBulkycycleforoversized,non-absorbent items such as comforters or poly-lled jackets. Other items are not appropriate for Bulky cycle. See “Cycle Guide”.
Item or load not suitable for selected cycle. See “Cycle Guide” and “Using Your Washer”.
Empty pockets before washing. Loose items such as coinscouldfallbetweenbasketandtubormayblockpump. It may be necessary to call for service to remove items.
Check household plumbing for leaks or clogged sink or drain.
Washer not loaded as recommended.
Load not completely covered in water.
Itisnormaltohearthepumpmakingacontinuoushummingsound with periodic gurgling or surging as nal amounts of water areremoved during the spin/drain cycles.
Water may splash off basket if washer is not level.
Tighten ll-hose connection.
Make sure all four ll hose at washers are properly seated.
Pull drain hose from washer cabinet and properly secure it to drainpipe or laundry tub.
Do not place tape over drain opening.Water can backup out of a clogged sink or drainpipe. Check
all household plumbing for leaks (laundry tubs, drain pipe, water pipes, and faucets.)
An unbalanced load can cause basket to be out of alignment and cause water to splash off tub. See “Using Your Washer” for loading instructions.
ThisisnormaloperationforanHElow-waterwasher.Theloadwill notbecompletelyunderwater.Thewashersensesloadsizesand adds correct amount of water for optimal cleaning. See “What’sNewundertheLid.”
IMPORTANT: Do not add more water to washer. The added waterlifts the load off the washplate, resulting in less cleaning.
13
TROUBLESHOOTING
First try the solutions suggested here or visit our website to possibly avoid the cost of a service call ...
In USA www.maytag.com/help - In Canada www.maytag.ca.
If you experience
Washer not performing as expected (cont.)
Washer won’t run or ll, washer stops working
Check for proper water supply.
Possible Causes
Solution
Both hoses must be attached and have water owing to inlet valve.
Both Hot and Cold water faucets must be turned on. Check that inlet valve screens have not become clogged.Check for any kinks in inlet hoses, which can restrict water ow.
If you experience
Washer not performing as expected (cont.)
Washer won’t run or ll, washer stops working (cont.)
Washer not draining/spinning, loads are still wet
Check proper electrical supply.
Normal washer operation.
Washer may be tightly packed.
Not using HE detergent or using too much HE detergent.
Empty pockets and use garment bagsfor small items.
Possible Causes
Solution
Plug power cord into a grounded 3 prong outlet.Do not use an extension cord.Ensure there is power to outlet. Reset a tripped circuit breaker. Replace any blown fuses.
NOTE: If problems continue, contact an electrician.Lid must be closed for washer to run.Washer will pause during certain phases of cycle.
Do not interrupt cycle.Washer may be stopped to reduce suds.
Remove several items, rearrange load evenly around the washplate. Do not load garments directly over the center of the wash plate. Close lid and press START/PAUSE.
Add only 1 or 2 additional garments after washer has started.Do not add more water to the washer.Only use HE detergent. Suds from regular detergents can slow
or stop the washer. Always measure detergent and following detergent directions based on your load requirements.
To remove suds, cancel cycle. Select RINSE/DRAIN & SPIN. Select your cycle. Press START/PAUSE. Do not add more detergent.
Small items may have been caught in pump or between basket and tub, which can slow draining.
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