Maytag MVW18PDAWW, MVW18PDAXW Use & Care Guide

HIGH-EFFICIENCY

TOP-LOADING WASHER

USE AND CARE GUIDE

Para una versión de estas instrucciones en español, visite www.maytagcommerciallaundry.com

TABLE OF CONTENTS

LAVEUSE À

CHARGEMENT

PAR LE DESSUS

À HAUTE EFFICACITÉ

GUIDE D’UTILISATION

ET D’ENTRETIEN

TABLE DES MATIÈRES

WASHER SAFETY ..............................................................................2

WHAT’S NEW UNDER THE LID? ................................................3

CONTROL PANEL AND FEATURES .........................................4

CYCLE GUIDE ......................................................................................5

USING YOUR WASHER .................................................................6

WASHER MAINTENANCE ..............................................................9

TROUBLESHOOTING ...................................................................10

WARRANTY .........................................................................................14

ASSISTANCE OR SERVICE ................................... Back Cover

SÉCURITÉ DE LA LAVEUSE ..................................................... 15

QUOI DE NEUF SOUS LE COUVERCLE? .........................16

TABLEAU DE COMMANDE ET

CARACTÉRISTIQUES ................................................................... 17

GUIDE DE PROGRAMMES ....................................................... 18

UTILISATION DE LA LAVEUSE ................................................ 19

ENTRETIEN DE LA LAVEUSE ..................................................22

DÉPANNAGE ..................................................................................... 24

GARANTIE ........................................................................................... 29

ASSISTANCE OU SERVICE ................... Couverture arrière

W10761288A W10761289A-SP

WASHER SAFETY

Model and Serial Number Location

Model and serial number plate

For future reference, please record the numbers below:

Model Number ___________________________________________ Serial Number ___________________________________________ Key Code Number _______________________________________

WHAT’S NEW UNDER THE LID?

Your new washer will operate differently than your past agitator-style washer.

Lid Lock

When this light is blinking, the washer is paused or preparing to lock. When this light is blinking or off, the lid can be opened. After a cycle is started, lid locks, unlocks and relocks, load is sensed, then washer ﬁlls. To allow for higher spin speeds, the lid locks and the Lid Locked light turns on and remains lit. When the lid locks and you need to add a garment, the lid can only be opened by pressing START for 3 seconds and then waiting for it to unlock. The lid will only unlock after wash basket movement has stopped. Depending on when in the cycle you try to pause, it may take a couple of seconds to several minutes for the lid to unlock. Close the lid and press START to resume the cycle.

Sensing

At the beginning of the cycle, the washer performs a series of spins to check for load balance and size. During this time, a series of clicks and a whirring noise signal that sensing technology is working. It is recommended to wait until after the sensing load light goes out before attempting to pause the cycle.

Sounds

At different stages of the wash cycle, you may hear sounds and pauses that are different from those of your previous washer. For example, you may hear a clicking and hum at the beginning of the cycle as the lid lock goes through a self-test. There will be different kinds of humming and whirring sounds as the agitator tests for load balance and size, or moves the load. And, sometimes, you may hear nothing at all as the washer allows time for clothes to soak.

Progressive Spray Rinse

Select cycles default to a progressive spray rinse. During these cycles, you will hear water enter the washer as the tub spins, allowing the rinse water to penetrate clothes. Check the “Cycle Guide” for details.

IMPORTANT:

• After the washer basket ﬁlls to the selected water level, the lid must be closed before the wash cycle can start. If ﬁlling stops with the lid open, close lid and press START button.

• After pausing and opening the lid, the lid must be closed and the START button pressed again.

CONTROL PANEL AND FEATURES

WASH SELECTION BUTTONS

Use the Wash Selection buttons to select cycles on your washer. See “Cycle Guide” for detailed descriptions of cycles.

Select the cycle most suitable for your load. Delicates will add a low amount of water for smaller loads and Power Wash® will add the most amount of water for large or bulky loads. Items need to move freely. Tightly packing can lead to poor cleaning performance and may increase wrinkling and tangling.

The washer is factory set for multiple progressive spray rinses. In the Help Mode Sub Menu, changing from hf.LL to hf.-- will change the rinse setting to a bath-type rinse, which should be used when installing the optional Fabric Softener Dispenser.

START BUTTON

Press to start the selected cycle. Press and hold for 3 seconds to pause the cycle and unlock the lid. Press and hold for 10 seconds to cancel a cycle.

NOTE: If the wash basket is spinning, it may take several minutes to unlock the lid.

OPTION SELECTION BUTTONS

TEMPERATURE senses and maintains uniform water temperatures by regulating incoming hot and cold water.

Select a wash temperature based on the type of fabric and soils being washed. For best results and following the garment label instructions, use the warmest wash water safe for your fabric.

Warm and hot water may be cooler than your previous

• washer.

Even in a cold and cool water wash, some warm water may

• be added to the washer to maintain a minimum temperature.

SOIL LEVEL selects the setting most suitable for your load. NORMAL will add a normal amount of water for smaller loads and HEAVY will add the most amount of water for large or bulky loads. Items need to move freely. Tightly packing can lead to poor cleaning performance, and may increase wrinkling and tangling.

EXTRA RINSE adds another rinse to your selected cycle.

CYCLE GUIDE

For best fabric care, choose the cycle that best ﬁts the load being washed. Not all cycles and options are available on all models.

Items to wash:

No-iron fabrics, cottons, perm press, linens, synthetics, machine-wash silks, hand-washed fabrics

Cottons, linens, and mixed garment loads

Sturdy fabrics, colorfast items, towels, jeans

*All rinses are cold.

Cycle:

Delicates Hot

Normal Hot

Power Wash

Temperature*:

Wash

Warm

Cool Cold

Warm

Cool Cold

Hot

Warm

Cool Cold

Spin

Speed:

Low Use this cycle to wash lightly soiled loads of no-iron

fabrics such as sport shirts, blouses, casual business clothes, permanent press, and blends. Also use to wash lightly soiled garments indicating “Machine Washable Silks” or “Gentle” cycle on the care label. Place small items in mesh garment bags before washing. This cycle features a progressive spray rinse.

High Use this cycle for normally soiled cottons and mixed fabric

loads. This cycle features a progressive spray rinse.

Low Use this cycle to wash heavily soiled or sturdy items. The

washer may take additional time for the water level sensing to occur due to these items absorbing more water than other fabrics.

Cycle Details:

USING YOUR WASHER

1. Sort and prepare your laundry

• Empty pockets. Loose change, buttons, or any small object can pass under the agitator and become trapped, causing unexpected sounds.

• Sort items by recommended cycle, water temperature, and colorfastness.

• Separate heavily soiled items from lightly soiled.

• Separate delicate items from sturdy fabrics.

• Do not dry garments if stains remain after washing, because heat can set stains into fabric.

• Treat stains promptly.

• Close zippers, fasten hooks, tie strings and sashes, and remove non-washable trim and ornaments.

• Mend rips and tears to avoid further damage to items during washing.

Helpful Tips:

• When washing water-proof or water-resistant items, load evenly.

• Use mesh garment bags to help avoid tangling when washing delicate or small items.

• Turn knits inside out to avoid pilling. Separate lint-takers from lint-givers. Synthetics, knits, and corduroy fabrics will pick up lint from towels, rugs, and chenille fabrics.

• For best performance, heavier items like jeans, towels, and blankets should be placed in ﬁrst so they are at the bottom of the mixed load.

NOTE: Always read and follow fabric care label instructions to avoid damage to your garments.

2. Add laundry products

IMPORTANT: Add a measured of amount of detergent or

single-dose laundry packet into the basket. If using Oxi-type boosters, color-safe bleach, or fabric

softener crystals, add to the bottom of the washer basket before adding clothes.

NOTE: Follow the manufacturer’s instructions to determine the amount of laundry products to use. Manufacturer suggests using HE detergent.

3. Load laundry into washer

NORMAL

DELICAT ES

Load garments in loose heaps evenly around basket wall. For best results, do not pack the load tightly. Do not wrap large items such as sheets around the agitator; load them in loose piles around the sides of the basket. Try mixing different sized items to reduce tangling.

IMPORTANT: Do not tightly pack or force items into washer. Items need to move freely for best cleaning and to reduce wrinkling and tangling. Load heavier items in ﬁrst. Do not load above agi-peller. Do not load clothes above white inner collar.

4. Add liquid chlorine bleach

to dispenser

5. Adding fabric softener to optional

dispenser

Pour a measured amount of liquid fabric softener into dispenser; always follow manufacturer’s directions for correct amount of fabric softener based on your load size.

Dilute liquid fabric softener by ﬁlling the dispenser with warm water until liquid reaches the underside of the rim. See max ﬁll line arrows.

Adding Liquid Fabric Softener Manually to Wash Load

During the ﬁnal rinse, wait until the washer has completed ﬁlling. At that time, water valve will shut off and you will not hear any water entering the washer. Press the START button for 3 seconds to pause the washer. Lift the lid and add the measured recommended amount of liquid fabric softener. Do not use more than the recommended amount. Close the lid and press the START button again to start the washer.

MAX FILL

Liquid

Chlorine Bleach

Do not overﬁll, dilute, or use more than 1 cup (250 mL). Do not use color-safe bleach or Oxi products in the same cycle with liquid chlorine bleach.

NOTE: A Bleach Dispenser Block-Off Cap is available.

6. Select cycle

POWER

WASH

NORMAL

DELICAT ES

Press the desired button to choose your wash cycle. For more information, see “Cycle Guide.”

7. Select temperature

SOIL LEVEL

EXTRA RINSE

TEMPERATURE

9. Select extra rinse, if desired

EXTRA RINSE

Press the EXTRA RINSE button to add a rinse to your cycle.

Once you select a cycle, select the desired wash temperature by pressing TEMPERATURE until you reach the appropriate setting based on your load. All rinses are tap cold.

NOTE: Always read and follow fabric care label instructions to avoid damage to your garments.

Wash Temp Suggested Fabrics Hot

Some cold water is added to save energy. This will be cooler than your hot water heater setting.

Warm

Some cold water will be added, so this will be cooler than what your previous washer provided.

Cool

Warm water may be added to assist in soil removal and to help dissolve detergents.

Cold

This is the temperature from your faucet. If your tap cold water is less than 50°F (10°C), warm water may be added to assist in soil removal and help dissolve detergent.

Whites and pastels Durable garments Heavy soils

Bright colors Moderate to light

soils

Colors that bleed or fade

Light soils

Dark colors that bleed or fade

Light soils

10. Press START to begin wash cycle

Press the START button to start the wash cycle. When the cycle has ﬁnished, the DONE indicator will light. Promptly remove garments after cycle has completed to avoid odor, reduce wrinkling, and rusting of metal hooks, zippers, and snaps.

Unlocking the lid to add garments or fabric softener

If you need to open the lid to add 1 or 2 missed garments or add fabric softener:

Press START for 3 seconds; the Lid Locked Indicator will blink and the lid will unlock once the washer movement has stopped. This may take several minutes if the load was spinning at high speed. Then close lid and press START again to restart the cycle.

8. Select soil level

SOIL LEVEL

Press the SOIL LEVEL button to select HEAVY or NORMAL soil level, depending on your load.

WASHER MAINTENANCE

WATER INLET HOSES

Replace inlet hoses after 5 years of use to reduce the risk of hose failure. Periodically inspect and replace inlet hoses if bulges, kinks, cuts, wear, or leaks are found.

When replacing your inlet hoses, mark the date of replacement on the label with a permanent marker.

WASHER CARE

Recommendations to Help Keep Your Washer Clean and Performing at its Best

1. Always follow the detergent manufacturer’s instructions

regarding the amount of detergent to use. Never use more than the recommended amount because that may increase the rate at which detergent and soil residue accumulate inside your washer, which in turn may result in undesirable odor.

2. Use warm and hot wash water settings sometimes (not exclusively cold water washes), because they do a better job of controlling the rate at which soils and detergent accumulate.

3. Always leave the washer lid open between uses to help dry out the washer and prevent the buildup of odor-causing residue.

Cleaning Your Top Loading Washer

Read these instructions completely before beginning the routine cleaning processes recommended below. This Washer Maintenance Procedure should be performed, at a minimum, once per month or every 30 wash cycles, whichever occurs sooner, to control the rate at which soils and detergent may otherwise accumulate in your washer.

Cleaning the Inside of the Washer

To keep your washer odor-free, follow the usage instructions provided above, and use this recommended cleaning procedure:

Recommended Cycle for Cleaning the Washer

For optimal cleaning use chlorine bleach:

a. Open the washer lid and remove any clothing or items. b. Add 1 cup (236 mL) of liquid chlorine bleach to the wash

basket.

NOTE: Use of more liquid chlorine bleach than is recommended above could cause washer damage over time.

c. Close the washer lid. d. Do not add any detergent or other chemical to the washer

when following this procedure.

e. Select the Power Wash® cycle. f. Press the START button to start the cycle. NOTE: Do not interrupt cycle.

Cleaning the Bleach Dispenser

After a period of using your washer, you may ﬁnd some residue buildup in the Bleach Dispenser. To remove residue from the dispenser, wipe it with a damp cloth and towel dry. Do not attempt to remove the Bleach Dispenser or trim for cleaning. The dispenser and trim are not removable. Use an all-purpose surface cleaner, if needed.

Cleaning the Outside of the Washer

Use a soft, damp cloth or sponge to wipe away any spills. Use only mild soaps or cleaners when cleaning external washer surfaces.

IMPORTANT: To avoid damaging the washer’s ﬁnish, do not use abrasive products.

NOTE: The Clean Washer Cycle should be used 1 or 2 times a year. Check the Tech Sheet for access to the Clean Washer Cycle in the Diagnostic Test Mode.

CLEANING OPTIONAL

FABRIC SOFTENER DISPENSER

Pry dispenser from the top of the agipeller, ﬁll with warm or hot water. Swirl the warm water within the dispenser and shake it up to disolve any residual fabric softener that may be built up inside. Turning the dispenser upside down repeatedly over a sink will empty the contents. Clean the inside of the agipeller using warm or hot water and a cloth or brush. Remove any fabric softener build-up. Reinstall the cleaned dispenser by securing it back into the agipeller. The dispenser will snap into place when forced downwards into the agipeller.

NON-USE AND VACATION CARE

If moving, or not using your washer for a period of time, follow these steps:

1. Unplug or disconnect power to washer.

2. Turn off water supply to washer, to avoid ﬂooding due

to water pressure surge.

WINTER STORAGE CARE

IMPORTANT: To avoid damage, install and store washer where

it will not freeze. Because some water may stay in hoses, freezing can damage washer. If storing or moving during freezing weather, winterize your washer.

To winterize washer:

1. Shut off both water faucets; disconnect and drain water inlet

hoses.

2. Put 1 qt. (1 L) of R.V.-type antifreeze in basket and run a wash cycle for about 30 seconds to mix antifreeze and remaining water.

3. Unplug washer or disconnect power.

TRANSPORTING YOUR WASHER

1. Shut off both water faucets. Disconnect and drain water inlet

hoses.

2. If washer will be moved during freezing weather, follow Winter Storage Care directions before moving.

3. Disconnect drain hose from drain system and drain any remaining water into a pan or bucket. Disconnect drain hose from back of washer.

4. Unplug power cord.

5. Place inlet hoses and drain hose inside washer basket.

6. Drape power cord over edge and into washer basket.

7. Place packing tray from original shipping materials back inside

washer. If you do not have packing tray, place heavy blankets or towels into basket opening. Close lid and place tape over lid and down front of washer. Keep lid taped until washer is placed in new location.

8. Reinstall bottom shipping cone if available.

REINSTALLING/USING WASHER AGAIN

To reinstall washer after non-use, vacation, winter storage, or moving:

1. Refer to Installation Instructions to locate, level, and connect washer.

2. Before using again, run washer through the following recommended procedure:

To use washer again:

1. Flush water pipes and hoses. Reconnect water inlet hoses.

Turn on both water faucets.

TROUBLESHOOTING

2. Plug in washer or reconnect power.

3. Run washer through Normal cycle to clean washer and remove

antifreeze, if used. Use half the manufacturer’s recommended amount of detergent for a medium-size load.

Before calling for service on your washer, please try the solutions suggested in this section.

If you experience Possible Causes Solution

Vibration or Shaking

Check the following for proper installation or see “Using Your Washer” section.

Noises

Clicking or metallic noises Objects caught in washer drain system. Empty pockets before washing. Loose items such as coins could fall

Gurgling or humming Washer may be draining water. It is normal to hear the pump making a continuous humming sound

Humming Load sensing may be occurring. You may hear the hum of the sensing spins after you have started

Water Leaks

Check the following for proper installation:

Feet may not be in contact with the ﬂoor and locked to cabinet.

Washer may not be level. Check ﬂoor for ﬂexing or sagging. If ﬂooring is uneven, a 3/4"

Load could be unbalanced or twisted. Load dry items in loose heaps evenly around basket wall.

Washer not level. Water may splash off basket if washer is not level. Check that load

Fill hoses not attached tightly. Tighten ﬁll-hose connection.

Front and rear feet must be in ﬁrm contact with ﬂoor, and washer must be level to operate properly.

(19 mm) piece of plywood under your washer will reduce sound. See “Level the Washer” in Installation Instructions.

Adding wet items to washer or adding more water to basket could unbalance washer.

Wash smaller loads to reduce imbalance. Do not tightly pack. Avoid washing single items. Use Power Wash® cycle for oversized, non-absorbent items such as

comforters or poly-ﬁlled jackets. See “Cycle Guide” and “Using Your Washer” in this Use and

Care Guide.

between basket and tub or may block pump. It may be necessary to call for service to remove items.

It is normal to hear metal items on clothing such as metal snaps, buckles, or zippers touch against the basket.

with periodic gurgling or surging as ﬁnal amounts of water are removed during draining and spinning.

the washer. This is normal.

is not unbalanced or tightly packed.

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Maytag MVW18PDAWW, MVW18PDAXW Use & Care Guide

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