Maytag MGT3800XW, MET3800XW User Manual

WASHER/DRYER
LAVEUSE/SÉCHEUSE
USE AND CARE GUIDE
Table of Contents
WASHER/DRYER SAFETY .............................................. 2
ACCESSORIES ....................................................................4
USING LESS WATER AND ENERGY .............................4
CHECK YOUR VENT SYSTEM
FOR GOOD AIR FLOW ......................................................4
CONTROL PANEL AND FEATURES ............................... 5
WASHER CYCLE GUIDE ...................................................6
DRYER CYCLE GUIDE .......................................................7
USING YOUR WASHER ....................................................8
USING YOUR DRYER ......................................................11
TROUBLESHOOTING ......................................................16
WASHER LIMITED WARRANTY .................................. 22
DRYER LIMITED WARRANTY ...................................... 23
ASSISTANCE OR SERVICE ......................... Back Cover
GUIDE D’UTILISATION
ET D’ENTRETIEN
Table des matières
SÉCURITÉ DE LA LAVEUSE/SÉCHEUSE ................ 24
ACCESSOIRES ................................................................. 26
RÉDUCTION DE LA CONSOMMATION D’EAU
ET D’ÉNERGIE .................................................................. 26
VÉRIFICATION D’UNE CIRCULATION D’AIR ADÉQUATE POUR LE SYSTÈME
D’ÉVACUATION ..................................................................27
TABLEAU DE COMMANDE ET
CARACTÉRISTIQUES ..................................................... 28
GUIDE DE PROGRAMMES DE LA LAVEUSE.......... 29
GUIDE DE PROGRAMMES DE LA SÉCHEUSE...... 30
UTILISATION DE LA LAVEUSE ..................................... 31
UTILISATION DE LA SÉCHEUSE ................................. 34
ENTRETIEN DE LA LAVEUSE/SÉCHEUSE .............. 35
DÉPANNAGE ..................................................................... 39
GARANTIE LIMITÉE DE LA LAVEUSE .........................47
GARANTIE LIMITÉE DE LA SÉCHEUSE .................... 49
ASSISTANCE OU SERVICE ............Couverture arrière
W10343072D W10376241D - SP
WASHER/DRYER SAFETY
2
3
ACCESSORIES
Enhance your washer with these premium accessories. For more high-quality items or to order, call 1-800-901-2042,
or visit us at www.maytag.com/accessories. In Canada call 1-800-807-6777, or visit us at www.whirlpoolparts.ca.
Part Number
8212526 Washer drip tray, fits under all
Accessory:
USING LESS WATER AND ENERGY
This washer is designed to use less water and energy, and complies with all 2011 energy standards. Wash cycles with controlled temperatures are designed to maintain cleaning performance while using less water and energy compared to older traditional washers. As a result, water levels will be lower, and hot and warm wash temperatures may not be as warm as you are used to.
31682 1903WH
This washer does not include inlet water hoses. See Installation Instructions for installation accessories.
All-purpose appliance cleaner
Laundry supply storage cart
Traditional washer
CHECK YOUR VENT SYSTEM FOR GOOD AIRFLOW
Maintain good airflow by:
n
Cleaning your lint screen before each load.
n
Replace plastic or foil vent material with 4" (102 mm) diameter heavy, rigid vent material.
n
Use the shortest length of vent possible.
n
Use no more than four 90° elbows in a vent system; each bend and curve reduces air flow.
Reduced water washer
4"
(102 mm)
Good Better
Good airflow
Along with heat, dryers require good air flow to efficiently dry laundry. Proper venting will reduce your drying times and improve your energy savings. See Installation Instructions.
The venting system attached to the dryer plays a big role in good air flow. Blocked or crushed vents as well as improper venting installation will reduce air flow and dryer performance.
Service calls caused by improper venting are not covered by the warranty and will be paid by the customer, regardless of who installed the dryer. To clean or repair venting, contact a venting specialist.
n
Remove lint and debris from the exhaust hood.
n
Remove lint from the entire length of the vent system at least every 2 years. When cleaning is complete, be sure to follow the Installation Instructions supplied with your dryer for final product check.
n
Clear away items from the front the dryer.
Use Sensor Dry cycles for better fabric care and energy savings
Use the Sensor Dry cycles to provide the most energy savings and enhanced fabric care from the dryer. During Sensor Dry cycles, drying air temperature or moisture level are sensed in the load. This sensing occurs throughout the drying cycle and the dryer shuts off when the load reaches the selected dryness. The Energy Preferred cycle will provide optimal energy savings.
With Timed Dry, the dryer runs the amount of time set and sometimes results in shrinkage, wrinkling, and static due to over-drying. Use Timed Dry for the occasional damp load that needs a little more drying time or when using the drying rack.
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CONTROL PANEL AND FEATURES
1
2
Not all features and options are available on all models.
WASHER
1
WASH CYCLE KNOB
Use the Wash Cycle knob to select available cycles on your washer. Turn the knob to select a cycle for your laundry load.
See “Cycle Guide” for detailed descriptions of cycles.
2
WASH TEMPERATURE
You may select a Wash Temperature based on the type of fabric and soils being washed. Use the warmest wash water safe for the fabric. Follow garment label instructions.
3
WATER LEVEL
Use this option to adjust the amount of water used with your load size. Use enough water to allow the load to move freely.
NOTE: The highest water level will be lower than that of pre-2011 washers.
4
FABRIC SOFTENER
This option must be selected if using fabric softener during a cycle. It ensures that fabric softener is added at the correct time in the rinse for even distribution.
3
Appearance may vary.
4
DRYER
PUSH TO START/END OF CYCLE SIGNAL
5
The End of Cycle Signal produces an audible sound when the drying cycle is finished. Promptly removing clothes at the end of the cycle reduces wrinkling.
Turn the END OF CYCLE SIGNAL knob to select the desired setting (On or Off). Press the PUSH TO START knob to start the dryer.
DRYER CYCLE KNOB
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Use your Dryer Cycle knob to select available cycles on your dryer. Turn the knob to select a cycle for your laundry load. See “Cycle Guide” for detailed descriptions of cycles.
5 6
TIMED DRY
Will run the dryer for the specified time on the control. Drying time and temperature will depend on your dryer model.
SENSOR DRY
Senses moisture in the load or air temperature and shuts off when the load reaches the selected dryness level. Gives the best drying in the shortest time. Drying time will vary based on fabric type, load size, and dryness setting.
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WASHER CYCLE GUIDE
Not all cycles or options are available on all models. Refer to the cycle control knob on your washer.
Wash temperatures are selected using the Wash Temperature control knob.
For best performance:
• Choose the cycle that best fits the load being washed.
• Use Prewash for heavily soiled clothing.
• Do not leave the washer lid open unattended once the washer has started to fill.
Items to wash:
Cottons and linens; loads that are moderately or heavily soiled
Permanent press blends and synthetic fabrics that are lightly to moderately soiled
Light to moderately soiled delicate items and washable knits
Heavily soiled or stained items that need pretreatment
* You should use the amount of detergent or presoak additive recommended by the manufacturer. After the cycle ends, you may add
detergent and start a new wash cycle.
** Approximate time in minutes. IMPORTANT: Do not presoak items in your washer by lifting the lid or stopping the cycle. Failure to follow this instruction can result in
property damage. If needed, presoak items in a small wash basin prior to loading the washer.
Cycle:
Normal
Casual
Delicate Low/Low
Prewash*
Wash Times**:
6–14
6–10
6–10
4
Wash/Spin
Speed:
High and
Low/High
High and Low/Low
High/High
Cycle Details:
You may select a wash time based on the soil level of your load.
Features a cool down, rinse and low-speed final spin to reduce wrinkling.
Gently removes soils and minimizes wrinkling.
Brief periods of agitation and soak followed by a 4-minute Pre-Wash featuring high-speed agitation.
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DRYER CYCLE GUIDE — SENSOR DRY CYCLES
Not all cycles and settings are available on all models. SENSOR DRY – Sensor dry cycles give the best drying in the
shortest time. They sense moisture in the load or air temperature and shut off when the load reaches the selected dryness level. Drying time varies based on fabric type, load size, and dryness setting.
Select a drying temperature based on the fabrics in your load. If you are unsure of the temperature to select for a load, select the lower setting rather than the higher setting.
Items to dry:
Most loads, including jeans, heavy work clothes, towels
Medium to lightweight synthetics, permanent press, no-iron items or smaller, lighter loads, including work clothes, medium weight fabrics, sheets, casual, shirts, pants, lightweight items, synthetics, delicates, athletic wear
NOTE: If loads do not seem as dry as you would like, select More Dry next time you dry a similar load. If loads seem drier than you like, se­lect Less Dry next time you dry a similar load.
Cycle:
SENSOR DRY
(High Heat)
SENSOR DRY
(Low Heat)
Available
Options:
End of Cycle Signal Sensor Dry cycles include a cool down cycle to make the load
easier to handle. An ENERGY PREFERRED cycle (*) is available for optimal
energy savings.
End of Cycle Signal
Cycle Details:
DRYER CYCLE GUIDE — TIMED DRY
Not all cycles and settings are available on all models. Will run the dryer for the selected time.
Items to dry:
Rubber, plastic, heat-sensitive fabrics
Air Fluff
Temperature:Cycle:
No Heat
Available
Options:
Time Adjustment
End of Cycle Signal
Cycle Details:
No-heat drying.
Any load Wrinkle Prevent No Heat Time Adjustment
End of Cycle Signal
Heavy, bulky, or lightweight items
Timed Dry
High
Time Adjustment
End of Cycle Signal
Helps remove wrinkles, such as those found in clothes packed in a suitcase or in items wrinkled from being left in the dryer too long.
Completes drying if items are still damp.
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USING YOUR WASHER
1. Sort and prepare your laundry
• Empty pockets. Loose change, buttons, or any small object can pass under the agitator and become trapped, causing unexpected sounds.
• Sort items by recommended cycle, water temperature, and colorfastness.
• Separate heavily soiled items from lightly soiled.
• Separate delicate items from sturdy fabrics.
• Do not dry garments if stains remain after washing, because heat can set stains into fabric.
• Treat stains promptly.
• Close zippers, fasten hooks, tie strings and sashes, and remove non-washable trim and ornaments.
• Mend rips and tears to avoid further damage to items during washing.
Helpful Tips:
• When washing water-proof or water-resistant items, load evenly.
• Use mesh garment bags to help avoid tangling when washing delicate or small items.
• Turn knits inside out to avoid pilling. Separate lint-takers from lint-givers. Synthetics, knits, and corduroy fabrics will pick up lint from towels, rugs, and chenille fabrics.
NOTE: Always read and follow fabric care label instructions to avoid damage to your garments.
2. Add laundry products
Add a measured amount of detergent or single-dose laundry packet into the basket before adding clothes. If using Oxi-type boosters, color-safe bleach, or fabric softener crystals, add to the bottom of the washer basket as well.
IMPORTANT: Follow the manufacturer’s instructions to determine the amount of laundry products to use.
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3. Load laundry into washer
Load garments in loose heaps evenly around basket wall. For best results, do not pack the load tightly. Do not wrap large items such as sheets around the agitator; load them in loose piles around the sides of the basket. Try mixing different sized items to reduce tangling.
5. Add fabric softener to dispenser
(on some models)
Pour a measured amount of liquid fabric softener into dispenser, always follow manufacturer’s directions for correct amount of fabric softener based on your load size.
Dilute liquid fabric softener by filling the dispenser with warm water until liquid reaches the underside of the rim. See max fill line arrows. Do not overfill.
IMPORTANT: Fabric Softener option must be selected to “On” to ensure proper distribution at correct time in cycle.
Adding Liquid Fabric Softener Manually to Wash Load
During the final rinse, wait until the washer has completed filling, push in the Cycle knob to pause the washer. Lift the lid and add the measured recommended amount of liquid fabric softener (diluted with 1/2 to 1 cup [125 to 250 mL] warm water). Do not use more than the recommended amount. Close the lid and pull out the Cycle knob to start the washer.
MAX FILL
IMPORTANT: Do not tightly pack or force items into washer. Items need to move freely for best cleaning and to reduce wrinkling and tangling.
4. Add liquid chlorine bleach
to dispenser
Liquid
Chlorine Bleach
Do not overfill, dilute, or use more than 1 cup (250 mL). Do not use color-safe bleach or Oxi products in the same cycle with liquid chlorine bleach.
6. Select cycle
Turn Cycle knob clockwise to choose your wash cycle. For more information, see “Cycle Guide.”
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7. Select WATER LEVEL
9. Select FABRIC SOFTENER On or Off
Select the load size setting most suitable for your load. Small will add a low amount of water for smaller loads and Large will add the most amount of water for large or bulky loads. Items need to move freely.
8. Select WASH TEMPERATURE
Once you select a cycle, select the desired wash temperature by turning the WASH TEMPERATURE knob to the appropriate setting based on your load. All rinses are tap cold.
NOTE: Always read and follow fabric care label instructions to avoid damage to your garments.
Wash Temp
Hot
Some cold water is added to save energy. This will be cooler than your hot water heater setting.
Warm
Some cold water will be added, so this will be cooler than what your previous washer provided.
Suggested Fabrics
Whites and pastels Durable garments Heavy soils
Bright colors Moderate to light soils
Set FABRIC SOFTENER to ON if you want to add fabric softener.
IMPORTANT: Fabric Softener option must be selected to “On” to ensure proper distribution at correct time in cycle.
10. Pull out Cycle knob to begin wash
cycle
Close the washer lid and pull out the Cycle knob to start the washer.
NOTE: Some washers will only fill with the lid in the closed position.
To add a garment after washer starts:
• Push in the Cycle knob to stop the washer.
• Open the lid and add the item(s).
• Close the lid and pull the Cycle knob out to resume the cycle. Do not leave the lid open unattended once the washer has started filling.
• For best performance do not interrupt washer cycle once the washer has been started.
Cool
Warm water may be added to assist in soil removal and to help dissolve detergents.
Cold
This is the temperature from your faucet. If your tap cold water is very cold, warm water may be added to assist in soil removal and help dissolve detergent.
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Colors that bleed or fade
Light soils
Dark colors that bleed or fade
Light soils
USING YOUR DRYER
WARNING: To reduce the risk of fire, electric shock, or injury to
persons, read the IMPORTANT SAFETY INSTRUCTIONS before operating this dryer.
Before using your dryer, wipe the dryer drum with a damp cloth to remove dust from storing and shipping.
1. Clean the lint screen
Clean the lint screen before each load. Pull the lint screen straight up. Roll lint off the screen with your fingers. Do not rinse or wash screen to remove lint. Push the lint screen firmly back into place.
For additional cleaning information, see “Cleaning the Lint Screen.”
2. Load the dryer
Place laundry in the dryer. Close the door. NOTE: Your model may have a different door than the one shown.
Some models have drop down doors. Do not tightly pack the dryer; clothes should be able to
tumble freely.
3. Select cycle
Select the desired cycle for your load. See “Cycle Guide” for more information about each cycle.
SENSOR DRY Cycles
You can select a different dryness level, depending on your load, by turning the knob to dryness level.
Selecting More Dry, ENERGY PREFERRED, or Less Dry automatically adjusts the dryness level at which the dryer will shut off. Once a dry level is set, it cannot be changed without stopping the cycle.
SENSOR DRY cycles give the best drying in the shortest time. Drying time varies based on fabric type, load size, and dryness setting.
NOTE: More Dry removes more load moisture. ENERGY PREFERRED is used for a starting point for SENSOR DRY cycles. Choose ENERGY PREFERRED for optimal energy savings. Less Dry removes less moisture and is used for loads you may want to put on a hanger to complete drying.
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4. Select End of Cycle signal
(optional)
Your dryer may have an End of Cycle signal. The signal is helpful when drying items that should be removed from the dryer as soon as it stops. The End of Cycle signal is part of the PUSH TO START button and is selectable. Turn the PUSH TO START button to ON or OFF. The signal will sound only if the selector is set to ON.
NOTE: When the Wrinkle Prevent setting is selected and the End of Cycle signal is on, the tone will sound every 5minutes until the clothes are removed or the Wrinkle Prevent setting ends.
5. Press PUSH TO START to
begin cycle
Push and hold the PUSH TO START knob to begin the cycle. Promptly remove garments after cycle has completed to reduce
wrinkling. Use the Wrinkle Prevent feature to avoid wrinkling when you are unable to remove a load from the dryer as soon as it stops.
WASHER/DRYER MAINTENANCE
WATER INLET HOSES
Replace inlet hoses after 5 years of use to reduce the risk of hose failure. Periodically inspect and replace inlet hoses if bulges, kinks, cuts, wear, or leaks are found.
When replacing your inlet hoses, mark the date of replacement on the label with a permanent marker.
WASHER CARE
Recommendations to Help Keep Your Washer Clean and Performing at its Best
1. Always follow the detergent manufacturer’s instructions
regarding the amount of detergent to use. Never use more than the recommended amount because that may increase the rate at which detergent and soil residue accumulate inside your washer, which in turn may result in undesirable odor.
2. Use warm and hot wash water settings sometimes (not
exclusively cold water washes), because they do a better job of controlling the rate at which soils and detergent accumulate.
3. Always leave the washer lid open between uses to help dry
out the washer and prevent the buildup of odor-causing residue.
Cleaning Your Top Loading Washer
Read these instructions completely before beginning the routine cleaning processes recommended below. This Washer Maintenance Procedure should be performed, at a minimum, once per month or every 30 wash cycles, whichever occurs sooner, to control the rate at which soils and detergent may otherwise accumulate in your washer. To keep washer interior odor-free, follow this recommended monthly cleaning procedure:
affresh® Washer Cleaner Cycle Procedure (Recommended for Best Performance):
a. Open the washer lid and remove any clothing or items. b. Place an affesh® Washer Cleaner tablet in the bottom of
the washer basket.
c. Do not add any detergent or other chemical to the washer
when following this procedure.
d. Close the washer lid. e. Select Normal Heavy cycle, Hot Temperature, and High
Water Level.
f. Pull out the Cycle knob. Water will pour into washer for
a moment and then pause; the lid will lock and the cycle will continue.
NOTE: For best results, do not interrupt cycle. If cycle must be interrupted, push in the Cycle knob.
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WASHER CARE
Chlorine Bleach Procedure (Alternative):
a. Open the washer lid and remove any clothing
or items.
b. Add 1 cup (236 mL) of liquid chlorine bleach
to the bleach compartment.
NOTE: Use of more liquid chlorine bleach than is
recommended above could cause washer damage over time.
c. Do not add any detergent or other chemical to the
washer when following this procedure.
d. Close the washer lid. e. Select Normal Heavy cycle, Hot Temperature, and
High Water Level
f. Pull out the Cycle knob. Water will pour into washer
for a moment and then pause; the lid will lock and the cycle will continue.
NOTE: For best results, do not interrupt cycle. If cycle must be interrupted, push in the Cycle knob.
Cleaning the liquid fabric softener dispenser
1. Remove dispenser by grasping top with both hands and
squeezing, while pushing upward with thumbs.
2. Rinse dispenser under warm water, then replace it.
NOTE: To avoid damage to the washer or clothing, do not wash
clothes with the liquid fabric softener dispenser removed.
Cleaning the bleach dispenser
Wipe the inside of the bleach dispenser with a clean, damp cloth.
Cleaning the Outside of the Washer
Use a soft, damp cloth or sponge to wipe away any spills. Use only mild soaps or cleaners when cleaning external washer surfaces.
IMPORTANT: To avoid damaging the washer’s finish, do not use abrasive products.
CLEANING THE WASHER/DRYER LOCATION
CLEANING THE DRYER INTERIOR
To clean dryer drum
1. Apply a liquid, nonflammable household cleaner to the
stained area of the drum and rub with a soft cloth until stain is removed.
2. Wipe drum thoroughly with a damp cloth.
3. Tumble a load of clean cloths or towels to dry the drum. NOTE: Garments that contain loose dyes, such as denim blue
jeans or brightly colored cotton items, may discolor the dryer interior. These stains are not harmful to your dryer and will not stain future loads of clothes. Dry these items inside out to avoid drum staining.
REMOVING ACCUMULATED LINT
From Inside the Dryer Cabinet
Lint should be removed every 2 years, or more often, depending on dryer usage. Cleaning should be done by a qualified servicer.
From the Exhaust Vent
Lint should be removed every 2 years, or more often, depending on dryer usage.
Keep washer/dryer area clear and free from items that would block the airflow for proper washer/dryer operation. This includes clearing piles of laundry in front of the washer/dryer.
CHANGING THE DRUM LIGHT (on some models)
1. Unplug dryer or disconnect power.
2. Open the dryer door. Locate the light bulb cover on the back
wall of the dryer. Using a Phillips-head screwdriver, remove the screw located in the lower right-hand corner of the cover. Remove the cover.
3. Turn bulb counterclockwise. Replace the bulb with a 10-watt
appliance bulb only. Replace the cover and secure with the screw.
4. Plug into a grounded outlet or reconnect power.
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CLEANING THE LINT SCREEN
Every load cleaning
The lint screen is located in the door opening of the dryer. A screen blocked by lint can increase drying time.
To clean:
1. Pull the lint screen straight up. Roll lint off the screen with
your fingers. Do not rinse or wash screen to remove lint. Wet lint is hard to remove.
2. Push the lint screen firmly back into place.
IMPORTANT:
n
Do not run the dryer with the lint screen loose, damaged, blocked, or missing. Doing so can cause overheating and damage to both the dryer and fabrics.
n
If lint falls off the screen into the dryer during removal, check the exhaust hood and remove the lint. See “Venting Requirements.”
As needed cleaning
Laundry detergent and fabric softener residue can build up on the lint screen. This buildup can cause longer drying times for your clothes, or cause the dryer to stop before your load is completely dry. The screen is probably clogged if lint falls off while the screen is in the dryer.
Clean the lint screen with a nylon brush every 6 months, or more frequently, if it becomes clogged due to a residue buildup.
To wash:
1. Roll lint off the screen with your fingers.
2. Wet both sides of lint screen with hot water.
3. Wet a nylon brush with hot water and liquid detergent.
Scrub lint screen with the brush to remove residue buildup.
4. Rinse screen with hot water.
5. Thoroughly dry lint screen with a clean towel.
Reinstall screen in dryer.
VACATION, STORAGE, AND MOVING CARE
Non-Use or Storage Care
Operate your washer/dryer only when you are at home. If you will be on vacation or not using your washer/dryer for an extended period of time, you should:
1. Unplug washer/dryer or disconnect power.
2. Turn off water supply to washer, to avoid flooding due
to water pressure surge.
3. For gas dryers only: Close shut-off valve to gas supply line.
4. Clean lint screen. See “Cleaning the Lint Screen.”
Moving Care
For power supply cord-connected washer/dryers:
1. Unplug the power supply cord.
2. Make sure leveling legs are secure in washer/dryer base.
3. Continue with “For washers” on next page.
For direct-wired washer/dryers:
1. Turn off power at fuse or breaker box.
2. Disconnect wiring.
3. Make sure leveling legs are secure in washer/dryer base.
4. Continue with “For washers” on next page. For gas washer/dryers:
1. Unplug or disconnect power to washer/dryer.
2. Close shut-off valve in gas supply line.
3. Disconnect gas supply line pipe and remove fittings
attached to dryer pipe.
4. Cap the open fuel supply line.
5. Make sure leveling legs are secure in washer/dryer base.
6. Continue with “For washers” on next page.
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VACATION, STORAGE, AND MOVING CARE (cont.)
For washers:
1. Shut off both water faucets. Disconnect and drain water inlet
hoses.
2. If washer/dryer will be moved during freezing weather,
follow “Winter Storage Care” directions before moving.
3. Disconnect drain from drain system and drain any
remaining water into a pan or bucket. Disconnect drain hose from back of washer.
4. Place inlet hoses and drain hose inside washer basket.
5. Drape power cord over edge and into washer basket.
6. Place packing tray from original shipping materials back inside
washer/dryer. If you do not have packing tray, place heavy blankets or towels into basket opening. Close doors and place tape over doors and down front of washer/dryer. Keep doors taped until washer/dryer is placed in new location.
In the U.S.A.
WINTER STORAGE CARE
IMPORTANT: To avoid damage, install and store washer/dryer
where it will not freeze. Because some water may stay in hoses, freezing can damage washer/dryer. If storing or moving during freezing weather, winterize your washer/dryer.
To winterize washer/dryer:
1. Shut off both water faucets, disconnect and drain water inlet
hoses.
2. Put 1 qt. (1 L) of R.V. - type antifreeze in basket and run
washer on RINSE cycle for about 30 seconds to mix antifreeze and remaining water.
3. Unplug washer/dryer or disconnect power.
REINSTALLING/USING WASHER/DRYER
To reinstall washer/dryer after non-use, vacation, moving or winter storage:
1. Refer to Installation Instructions to locate, level, and
connect washer/dryer.
2. Before using again, run washer/dryer through the following
recommended procedure:
To use washer/dryer again:
1. Flush water pipes and hoses. Reconnect water inlet hoses.
Turn on both water faucets.
(continued in next column)
In Canada
2. Plug in washer/dryer or reconnect power.
3. Run washer through a complete cycle to clean washer
and remove antifreeze, if used. Use half the manufacturer’s recommended amount of detergent for a medium-size load.
15
TROUBLESHOOTING – WASHER
First try the solutions suggested here or visit our website to possibly avoid the cost of a service call.
In U.S.A. www.maytag.com/help – In Canada www.maytag.ca.
If you experience
Vibration or Off-Balance
Check the following for proper installation or see “Using Your Washer” section.
Noises
Clicking or metallic noises
Gurgling or humming
Humming
Water Leaks
Check the following for proper installation:
Washer not performing as expected
Washer won’t run or fill, washer stops working
Feet may not be in contact with the floor and locked.
Washer/dryer may not be level.
Load could be unbalanced. Load dry items in loose heaps evenly around basket wall. Adding
Objects caught in washer drain system.
Washer may be draining water.
Washer is in sensing spin.
Washer not level.
Fill hoses not attached tightly. Fill hose washers. Drain hose connection.
Check household plumbing for leaks or clogged sink or drain.
Washer not loaded as recommended.
Check for proper water supply.
Possible Causes
Solution
Front and rear feet must be in firm contact with floor, and washer/dryer must be level to operate properly.
Check floor for flexing or sagging. If flooring is uneven, a 3/4" (19 mm) piece of plywood under your washer/dryer will reduce sound.
See “Level the Washer/Dryer” in Installation Instructions.
wet items to washer or adding more water to basket could unbalance washer.
Do not tightly pack. Avoid washing single items. See “Cycle Guide” and “Using Your Washer” in this Use and
Care Guide.
Empty pockets before washing. Loose items such as coins could fall between basket and tub or may block pump. It may be necessary to call for service to remove items.
It is normal to hear metal items on clothing such as metal snaps, buckles, or zippers touch against the stainless steel basket.
It is normal to hear the pump making a continuous humming sound with periodic gurgling or surging as final amounts of water are removed during the Spin cycle.
You may hear the hum of the sensing spins after you have started the washer. This is normal.
Water may splash off basket if washer is not level. Check that load is not unbalanced or tightly packed.
Tighten fill-hose connection. Make sure all four fill hose flat washers are properly seated. Pull drain hose from washer cabinet and properly secure it to
drainpipe or laundry tub. Do not place tape over drain opening.
Water can back up out of a clogged sink or drainpipe. Check all household plumbing for leaks (laundry tubs, drain pipe, water pipes, and faucets.)
Improper loading can cause basket to be out of alignment and cause water to splash off tub. See “Using Your Washer” for loading instructions.
Both hoses must be attached and have water flowing to inlet valve.
Both hot and cold water faucets must be turned on. Check that inlet valve screens have not become clogged. Check for any kinks in inlet hoses, which can restrict water flow.
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