Motor Relay Relay Coil: Grey to Orange/Black ------
Reversing Relay
Vault and Service
Switch
Switch Terminals: Common to N.O.----
Relay Coil Energized-----------------------
Relay coil: Purple and Gray (A to B)----
Terminals and Wires:
Agitate (1) White to (7) Yellow--------- (3) Red to (9) Blue-------------- (7) Yellow to (4) Red------------ (9) Blue to (6) White-------------
Disconnect wire terminals from switch.
Check for continuity between
terminals: Common to N.O.
See Control Board Connections
Section.
Continuity, if not replace.
1 to 3
1 to 2
1 to 4
5 to 3
5 to 2
5 to 4
Approx 350 – 450 Ω
Internal switch circuit is open. If switch
is welded closed, replace switch.
24VDC. Check for signal from control
board if not present.
Approximately 350 – 450 Ω
Closed circuit
Closed circuit
Open circuit
Open circuit
Circuit is open until switch plunger is
depressed. If not, replace switch.
Pressure Switch Disconnect wire terminals from switch.
Measure resistance across the
following terminals:
Empty (Filling) 20 to 15--------------------
Full (Run) 20 to 15 -------------------------
Coin Drop Check for coin Movement.
Diameter of Coin---------------------------Thickness of Coin--------------------------Rear of Chute (Penny Window)----------
Resistance above 2 Ω indicates dirty
switch contacts.
Closed circuit
Open circuit
Restricted: Clean and adjust if
necessary.
Adjust guide rail if necessary.
Examine Pinch adjustment.
Bend two deflector scoops if necessary.
16022846 Rev 0 December 2003
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Page 3
Component Testing Procedures
!
WARNING
To avoid risk of electrical shock, personal injury or death; disconnect power to washer before servicing, unless
testing requires power.
Illustration Component Test Procedure Results
Step-Down
Transformer
Coin sensor Check for coin registering.
Water Valve Measure resistance across the
Motor Type of Motor:
Check voltage.
Primary Side:--------------------------------Secondary Side:
AA6-1 to AA6-2-----------------------------AA6-1to AA6-5 ----------------------------AA6-2 to AA6-5----------------------------AA6-3 to AA6-6------------------------------
Coin Sensor Voltage Checks:
1) Blocked- White to Red-----------------
2) Unblocked- White to Red--------------
3) Continuously- Blue to White /Blue---
terminals of each coil on the valve.
Measure resistance across thermistor
terminals water temperature (60°F 140°F degrees).
Single speed (Split phase)
120 VAC
2.65 VAC
2.65 VAC
5.3 VAC
22.5 VAC
Display flashes an “*” in “Service Mode”.
23 VDC
0.6 VDC
1.5VDC Note: Replace sensor if voltage
is 23VDC (Open Diode),or 0 VDC
(Shorted Diode),
Approximately 850-950 Ω
Approximately 10K-85KΩ
See “Motor Testing” section for
correct wiring contact.
Pump Verify drain pump is not clogged or
damaged.
Transmission Type of transmission (orbital):
618 r.p.m. Spin
150 o.p.m. Agitate
Check wattage with full tub of water
only (Use Wattage Meter).
Belts Check belt for excessive wear or being
burnt and cracking.
Lid Switch (series 15) Check for Continuity between the
following terminals:
Line to Machine (Lid Open) -------------Line to Motor (Lid Closed)---------------Line to Machine (Lid open or Closed)--
1) Remove clog and verify proper
operation.
2) Replace drain pump if damaged.
See section on “Transmission”
disassembly procedures in base
manual.
380 to 420 watts
Replace if belt if damaged.
Closed Circuit
Closed Circuit
Closed Circuit, If not replace lid switch.
December 2003 16022846 Rev 0
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Component Testing Procedures
Agitation
!
To avoid risk of electrical shock, personal injury or death; disconnect power to washer before servicing, unless
testing requires power.
MOTOR TESTING
All four leads of the test cord are required to test the washer drive motor. The following drawings show installation of the test
cord on the drive motor. Reversing the motor to agitate or spin is accomplished by reversing wires B and C.
WARNING
Spin
Windings Wiring Harness Connections Readings
Run Winding Red to White or Black
Start Winding Yellow to Blue
Over-load White to Black
1.5Ω
3Ω
0 Ω
16022846 Rev 0December 2003
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Page 5
Component Testing Procedures
!
WARNING
To avoid risk of electrical shock, personal injury or death; disconnect power to washer before servicing, unless
testing requires power.
Control Board
AA2
AA5
AA1EE1
Connector-
Pin
AA1-1 Black Vault Switch AA5-1 Blue Anode coin #1 L.E.D.
AA1-2 Yellow Service switch AA5-2 Red Collector Photo transistor
AA1-3 Orange Common (AA1-1 to AA1-2) AA5-3 White Emitter Photo transistor
AA5-4 White/Blue Cathode L.E.D.
AA2-1 -- --
AA2-2 -- -AA2-3 -- -- AA6-1 -- Center Tap
AA2-4 -- -- AA6-2 -- 5.3 VAC (AA6-2 to AA6-5)
AA2-5 Purple 24 VDC Reversing Relay AA6-3 -- 22.5 VAC (AA6-3 to AA6-6)
AA2-6 -- -- AA6-4 -- -AA2-7 -- -- AA6-5 -- 5.3 VAC (AA6-5 to AA6-2)
AA2-8 -- -- AA6-6 -- 22.5 VAC (AA6-6 to AA6-3)
AA2-9 -- -- --
AA2-10 Pink Power for off board relay
AA7-1 -- --
AA3-1 -- Available 2 AA7-3 Orange Hot Water Valve Coil
AA3-2 -- Available 1 AA7-4 Brown #15 Pressure Switch
AA3-3 -- Enable 1 AA7-5 Red 120 Neutral
AA3-4 -- Enable 2 AA7-6 Black Motor Sense
AA3-5 -- Debit Power AA7-7 Purple 24 VDC Motor Relay1
AA3-6 -- Debit Ground AA7-8 Blue Cold Water Valve Coil
AA4-1 Blue Anode coin #1 L.E.D. EE1-1
AA4-2 Red Collector Photo transistor EE1-2
AA4-3 White Emitter Photo transistor EE1-3 -AA4-4 White/Blue Cathode L.E.D. EE1-4
Wire Color Description Connector-
Service and Vault Switch
Relays
Debit Card Connections
Coin Sensor #1 Battery
AA4AA7AA6AA3
Pin
AA7-2 Grey #20 120 Line/ Lid Switch
Wire Color Description
Coin Sensor #2
Board Power Source
Power and Main Components
+
--
−
Positive Side
Negative Side
December 2003 16022846 Rev 0
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Component Testing Procedures
!
WARNING
To avoid risk of electrical shock, personal injury or death; disconnect power to washer before servicing, unless
testing requires power.
PROGRAMMING PROCEDURES
CODE DISPLAY EXPLANATION
607 6 REGULAR CYCLE PRICE
07 Represents the number of coins. See value of Coin 1 and Coin 2. Adjustable from 0-39 coins by
710 7 WASH & AGITATION CYCLE
10 This is the number of minutes for Wash. Adjustable from 8-15 minutes by pressing the Permanent
811 8 RINSE CYCLES
Represents the length and number of rinses (except “woolens” and “delicates”). The middle digit
900 9 CYCLE COUNTER OPTION
00 “OFF."
OC ON." Press Delicates & Knits keypad three consecutive times to select "OC" and three
1.00 1. MONEY COUNTER OPTION
00 “OFF”
2.00 2. SPECIAL PRICING OPTION.
00 "OFF."
3.07 3. SPECIAL CYCLE PRICE
5.00 5. MINUTES
6.00 6. HOUR
7.00 7. SPECIAL PRICING STARTING HOUR
0C “ON”. Press Delicates & Knits keypad three consecutive times to select "OC". Counter resets by
C0 To select “On” and not turn off. First select “ON”, then within two seconds press Delicates & Knits
SP "ON." Press Delicates & Knits keypad once to select "SP."
07 Represents the number of coins. Adjustable from 0 - 99 by pressing the Permanent Press
00 This is the selection "MINUTES" of the time of day clock. Adjustable from 0 to 59 by pressing the
00 This is the selection "HOUR" of the time of day clock using military time (24 hour clock).
00 This is the selection of the hour using military time (24 hour clock) that the Special Pricing will
pressing the Permanent Press keypad. NOTE: PS MODELS ONLY- Represent the number of
push-in actuations of the coin slide.
Press Woolens keypad once to advance to next code.
Press keypad.
Press Woolens keypad once to advance to next code.
is length of rinse agitation (1 to 4 minutes) and the last digit is number of rinses (1or 2). Advance
rinse option by pressing Permanent Press keypad.
Press Woolens keypad once to advance to next code.
consecutive times to turn “OFF” ("00"). Reset counter by going from "OC" to "00."
Press Woolens keypad once to advance to next code.
going from “OFF” to “ON”.
twice, Permanent Press Once, and exit the setup mode.
Steps "3." thru "9." codes are skipped if mode "2.00" is selected.
Press Woolens keypad once to advance to next code.
keypad.
Press Woolens keypad once to advance to next code.
Permanent Press keypad.
Press Woolens keypad once to advance to next code.
Adjustable from 0 to 23 by pressing the Permanent Press keypad.
Press Woolens keypad once to advance to next code.
"begin “. Adjustable from 0 to 23 by pressing the Permanent Press keypad.
Press Woolens keypad once to advance to next code.
16022846 Rev 0 December 2003
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Component Testing Procedures
!
WARNING
To avoid risk of electrical shock, personal injury or death; disconnect power to washer before servicing, unless
testing requires power.
CODE DISPLAY EXPLANATION
8.00 8. SPECIAL PRICING STOPPING HOUR
00 This is the selection of the hour using military time (24 hour clock) that the Special Pricing will"stop."
9.10 9. SPECIAL PRICE DAYS
10
A.00 A. VAULT VIEWING
00 "OFF."
SC
b.05 b. VALUE OF COIN 1 (QUARTER DROP)
05
C.20 C. VALUE OF COIN 2 (DOLLAR DROP)
20
d.00 d. COIN SLIDE OPTION
00 "OFF"
E.00 E. ADD COINS OPTION
F.00 F. ENHANCED PRICING OPTION
00 “OFF”
CP Cycle Based Pricing-- Allows configuration of different prices for cold, warm and hot water cycles.
H.01 H. SUPER CYCLE UPGRADE PRICE (Skipped unless super cycle pricing is selected “F.Su”.)
01
CS
00
AC
Su
Adjustable from 0 to 23 by pressing the Permanent Press keypad.
Press Woolens keypad once to advance to next code.
Represents the day of the week and if special pricing is to occur on that day of the week. The last
digit is "0" for OFF or "S" for ON.
Press the Delicates & Knits keypad once to select "0" and once for "S."
Press Permanent Press keypad to advance to next day of the week.
Press Woolens keypad once to advance to next code.
"ON." Press Delicates & Knits keypad once to select "SC." The money and/or cycle counter will be
viewable when the vault is opened. If "00" is selected, the service door will need to be opened to
activate, to view the money and/or cycle counter.
Press Woolens keypad once to advance to next code
Represents the number of nickels given to the value of each coin in code 607 "regular cycle price" or
"special cycle price." For example: b.05 equals five nickels or one quarter. Press Permanent Press
keypad to advance from 1 to 99 in nickels.
Press Woolens keypad once to advance to next code.
Represents the number of nickels given to the value of each Dollar dropped in the dollar coin slot.
For example: C.20 equals twenty nickels or one dollar. Press Permanent Press keypad to advance
from 1 to 99 in nickels.
Press Woolens keypad once to advance to next code.
"ON”. Press Delicates & Knits keypad once to select "00" when coin drop is used, and "CS" for
models not using coin drops.
Press Woolens keypad once to advance to the next code.
This option causes the customer display to show the number of coins (coin 1) to enter, rather than
the dollar and cents amount.
“OFF”
“ON”. Press Delicates & Knits keypad 3 consecutive times for this selection.
Press Woolens keypad once to advance to the next code.
Super Cycle Pricing-- This allows customers to upgrade cycles by depositing extra money. Setup
codes “H” and “h” will only display when this option is turned “ON”.
Press Delicates & Knits keypad 3 consecutive times for this selection.
Press Woolens keypad once to advance to the next code.
This represents the number of coin 1 required to upgrade a base cycle to super cycle. Advance
from 0-39 by pressing Permanent Press keypad.
Press Woolens keypad once to advance to the next code.
December 2003 16022846 Rev 0
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Component Testing Procedures
!
WARNING
To avoid risk of electrical shock, personal injury or death; disconnect power to washer before servicing, unless
testing requires power.
CODE DISPLAY EXPLANATION
h.01 h. SUPER CYCLE TYPE (Skipped unless super cycle pricing is selected “F.Su”.)
This represents the super cycle upgrade option. Press Permanent Press keypad to step through
upgrade option 1 through 3 as follows:
J.Cd J. COIN/DEBIT OPTION
Ed
L.00 L. PRICE SUPRESSION OPTION
00 “OFF”
n.CE n. CLEAR ESCROW OPTION
00 “OFF”
U.00 U. PENNY INCREMENT OFFSET
00
01
Cd
C_
_d
PS
CE
01-enhanced wash, extra 3 minutes of wash tumble in addition to programmed wash time.
02- extra rinse for all cycles, final warm rinse for WHITES, COLORS, and DELICATE & KNITS.
03- both 01 and 02.
Press Woolens keypad once to advance to the next code.
Press Delicates & Knits keypad 3 consecutive times for this selection
Both coin and debit turned “ON”.
Coins selected, debit disabled.
Debit card selected and coins disabled.
Enhanced debit is self-selected when a Generations 2 card reader is installed in the washer. The
“Ed” option cannot be manually turned “ON” and “OFF”
Press Woolens keypad once to advance to the next code.
This option causes the customer display to show “ADD or “AVAILABLE” rather than the amount of
money to add (Used mainly in debit installation). Press Delicates & Knits once to turn “ON” or “OFF”.
“ON”
Press Woolens keypad once to advance to the next code.
When elected, money held in escrow for 30 minutes without further escrow or cycle activity will be
cleared. Press Delicates & Knits once to turn “ON” or “OFF”.
“ON”
Press Woolens keypad once to advance to the next code.
This represents the penny increment price offset used un Generation 2 (enhanced Debit) PR
models. Choose from 0-4 pennies by pressing the Permanent Press keypad.
Press Woolens keypad once to advance to the next code.
WASHER DIAGNOSTIC CYCLE
The mode is entered by depressing Delicates & Knits keypad for one second while in any of the set-up modes one
through six or with a diagnostic code present. Diagnostic codes are cleared on entry and all display segments
should flash. If a diagnostic code persists, it must be corrected before the diagnostic cycle will start. With all
segments flashing, depressing the Woolens keypad starts the diagnostic cycle.
Display Function Time Length
C Cold Fill 3 seconds
H Hot Fill 3 seconds
CH Warm Fill 3 seconds
A Agitation 3 seconds
S Spin 9 Seconds
Note: 1) Woolens keypad can be used to pause/resume the diagnostic cycle.
2) Delicate & Knits keypad will cancel the cycle and exit the diagnostic mode.
3) Permanent Press keypad, “CC”(Free cycle) will be displayed. When you exit the service mode
“Select Cycle” will be displayed.
16022846 Rev 0 December 2003
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Component Testing Procedures
!
WARNING
To avoid risk of electrical shock, personal injury or death; disconnect power to washer before servicing, unless
testing requires power.
Washer
diagnostic
Program
No user program should be in
progress. The lid should be
closed and the washer tub
should be empty before running
this test.
With entire display blinking on
and off, if any segments of the
entire display are not working,
replace the control board.
Does cold water run when "C"
is in the display?
Does hot water run when "C" is
in the display?
No
Yes
Enter operator mode using service
switch. Push the delicates and
knits program keypad for more
than one second.
Push the woolens program
keypad to start the diagnostic
program.
Yes
Push the woolens program keypad
to stop / start the diagnostics in the
current phase.
The hoses may be crossed or
the water valve miswired.
Does "C" appear in the
display?
Does "A" appear in the
display?
Water level looks full; Go
to "A".
No
Yes
No
If washer will not fill, agitate or
spin, unplug washer and check for
continuity of lid switch.
Does hot water run when "H" is in
the display?
Check wiring and terminations
between water valves, pressure
switch and control board.
Yes
Warm water runs when "Ch" is in
the display.
No
Does switch check closed with
lid closed?
Push the woolens program keypad
to stop / start the diagnostics in
the current phase.
Does 115VAC appear between the
brown and red wires on connector
Yes
AA7?
Yes
Does 115VAC appear between the
blue and red wires (cold water
check) or orange and red wires
(hot water check) on the control
board edge connector AA7?
No
Yes
Adjust lid switch or replace
switch if necessary.
Check water shutoff valves,
filter screens and hose routing.
No
Replace pressure switch or
No
Replace control boardReplace water valve.
hose.
Yes
December 2003 16022846 Rev 0
9
Page 10
Component Testing Procedures
!
WARNING
To avoid risk of electrical shock, personal injury or death; disconnect power to washer before servicing, unless
testing requires power.
Does washer agitate when "A"
Does 25 VDC appear across the
reversing relay?
Yes
Replace reversing relay.
is in the display?
No
No
Yes
Push the woolens program keypad
to stop the diagnostics in the
current phase.
Yes
Check wiring and terminations
between control board, motor relay
and motor. Make sure motor is not
bad or tripped out on thermal
protection.
Does 25 VDC appear across the
motor relay coil?
Does washer spin when "A" is
No
Replace control board.
in the display?
No
Replace control board.Replace motor relay.
Does washer spin when "S" is
in the display?
No
Push the woolens program keypad
to stop / start the diagnostics in the
current phase.
Yes
Does 25 VDC appear across the
Washer checks ok.
reversing relay coil?
Yes
Check wiring and terminations
between the control board and spin
relay. Make sure motor is not bad
or tripped out on thermal protector.
No
Yes
Replace reversing relay.
No
If desired push the delicates and
knits program key pad to cancel
the diagnostic program any time.
Exit operator mode using
service switch.
Replace control board.
16022846 Rev 0 December 2003
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Component Testing Procedures
!
To avoid risk of electrical shock, personal injury or death; disconnect power to washer before servicing, unless
testing requires power.
WARNING
WASHER HELP MODE
The mode is entered by depressing Permanent Press keypad while in special pricing option Step 2.XX(or while dAS
displays if operation with Maytag Data Acquisition setup). In help mode , the Woolens keypad can be used to
advance through three help codes(displayed as 1h.XX, 2h.XX, and 3h.XX). Pressing Delicates & Knits keypad
while any of the help codes are displayed clears the three help codes. The help modes are followed by the Energy
Saving indication screen (displayed as hE.ES), the software version, and finally the water temperature sensing
(displayed as Exxx). Press the Permanent Press keypad at anytime to exit help mode.
The Energy Savings indication screen (hE.ES) and temperature sensing screen (Exxx) will only be displayed if the
water is configured for energy saving operation. The water temperature sensing screen(displayed as Exxx) is not a
measure of water temperature in °F, but higher numbers do correspond to higher temperature water.
Display Symbol Inputs and Output Function
WASH Water sensed at wash level
* Low voltage present (approx 90 VAC)
Circle above digit Lid closed
OR Motor sensed running
COLD Cold water relay on
HOT Hot water relay on
DETERGENT Motor relay on
SPIN Spin(reversing) relay on
AVAILABLE Energy savings strap present
WASHER HELP CODES
Code Problem Description
20 Filling too quickly during cycle Pressure switch opens sooner then expected
21 Losing water during cycle (siphoning) Added more water during agitation
DIAGNOSTIC CODES
Diagnostic Codes
d1 Water level circuit failure on control board
d3 Water temperature sense error
d4 Lid switch circuit failure on control board
d5 Blocked coin 1 or coin drop control circuit failure
d7 Slow fill detected; fill time greater than 7 minutes
d8 Slow drain detected; drain time greater than 2 minutes
d9 Low voltage detected; less than 90 volts AC
d12 Motor sensor circuit failure on control board
d13 Blocked coin 2 or coin drop control circuit failure
d16 Control board not receiving communication from debit card reader
Description
December 200316022846 Rev 0
11
Page 12
Component Testing Procedures
!
WARNING
To avoid risk of electrical shock, personal injury or death; disconnect power to washer before servicing, unless
testing requires power.
Try to clear diagnostic
d1
d3
d4
d5
d7
code by pushing delicate
and knits keypad for one
second.
Check wiriing and
terminations on water
valve thermistor.
Try to clear diagnostic
code by pushing delicate
and knits keypad for one
second.
Check wiring and
terminations between
first coin drop and
control board.
Check for plugged
screen on fill hoses
Did diagnostic code
cancel?
Did diagnostic code
cancel?
Check for object blocking
first coin drop optic
sensor. Then check
transformer for loss of 24
volt circuit.
This diagnostic code will appear routinely
if washer fills slowly and may be ignored if
the water pressure is very low
Yes
No
Yes
No
False diagnostic indication.
Control board is ok.
Replace control board.
False diagnostic indication.
Control board is ok.
Replace control board.
Replace first coin drop
optic sensor if it still
appears in display.
d8
d12
d9
d13
d16
Check drain hose for
being plugged or kinked
This diagnostic code indicates a
low voltage condition has occurred.
check installation to insure proper
power to washer.
Try to clear diagnostic code by
pushing delicate and knits keypad
for one second.
Check wiring and terminations
between second coin drop and
control board.
Is card reader
installed?
No
Install reader or use PDA to change mode
out of Gen 2 debit mode.
Check wiring between debit card
reader and control board.
Check pump belt for
proper tension
Did failure code cancel?
Check for object blocking
second coin drop optic
sensor.
False failure indication
control board is ok.
Yes
No
Yes
Power down and
up machine to
reset card
reader.
This failure code will
appear routinely if
washer drains slowly.
This failure does not affect the
operation of the control. It will only
affect no run counts in an Accutrac
environment. It can be corrected by
replacing the control board.
Replace second coin drop
optic sensor if F13 still
appears in display.
Replace card
reader or control
board.
16022846 Rev 0 December 2003
12
Page 13
Component Testing Procedures
!
WARNING
To avoid risk of electrical shock, personal injury or death; disconnect power to washer before servicing, unless
testing requires power.
TROUBLESHOOTING CONTROL BOARD FLOW CHART
Enter operator mode
using service switch.
Does display contain a
diagnostic code?
Is voltage correct on
secondary side of the
transformer?
Yes
Yes
No
Does 115 VAC
appear across the
primary of the
transformer?
Enter diagnostic
code trouble
shooting guide
Display is
Blank
Make sure washer
is plugged in to
live power source
No
Unplug washer and check
wiring and termination
between transformer, service
switch and control board
Initiate the manual
reset sequence
Abnormal
display or
function
Initiate the manual
reset sequence
If problem still
exists replace
control board
Clean lint off of
control board
display wires.
No
Check wiring to
transformer and
power at outlet
Replace the transformer.
Inspect control board for
burned components and
replace it if damaged.
Shorted diodes will
damage new transformer.
If problem still
exists replace
control board
Yes
December 2003 16022846 Rev 0
13
Page 14
Component Testing Procedures
!
WARNING
To avoid risk of electrical shock, personal injury or death; disconnect power to washer before servicing, unless
testing requires power.
Washer stuck
with 0 minutes
remaining in
Lift washer lid. Did
display change?
Yes
The washer lid must be
opened after a program
ends before the washer
will operate again
display
No
Unplug washer
and check
continuity of lid
switch as lid is
raised and lowered
Does lid switch
open and close
properly? Is lid
switch wet?
Yes
Check wiring and
termination between lid
switch and control board
Plug in washer. If
problem still exists
replace control
board
Control does not
respond to
program key
inputs
No
Adjust lid switch or
replace it if
necessary
Does display show
"select cycle"?
No
Put proper number
of coins into coin
drop
Yes
Check touch pad in service
mode. Does control board