Maytag 4KMVWC405BW0, 4KMVWC400BW0 Owner’s Manual

TOP=LOADING HiGH EFFiCiENCY

LOW=WATER WASHER

USE AND CARE GUIDE

GUIDE D'UTILISATION ET D'ENTRETIEN

DU LAVE=LINGE HAUTE EFFICACITE

A FAIBLE CONSOMMATION D'EAU

AVEC CHARGEMENT PAR LE DESSUS

LAVADORA DE CARGA SUPERIOR Y ALTO RENDIMIENTO,

CON NIVEL BAJO DE AGUA

MANUAL DE USO Y CUIDADO

Table of Contents

WASHER SAFETY ............................................................. 2

SPECiFiCATiONS .............................................................. 3

WHAT'S NEW UNDER THE LiD? ..................................... 4

CONTROL PANEL AND FEATURES ................................ 5

Table des mati_res

SECURITE DU LAVE-LINGE ........................................... 17

SPECIFiCATiONS ............................................................ 18

QUOI DE NEUF SOUS LE COUVERCLE? .................... 19

TABLEAU DE COMMANDE ET CARACTERISTIQUES 20

|ndice

SEGURIDAD DE LA LAVADORA .................................... 35

ESPECIFICACIONES ...................................................... 36

&QU¢::HAY DE NUEVO DEBAJO DE LA TAPA? ............ 37

PANEL DE CONTROL Y CARACTERISTICAS .............. 38

Designed to use only HE High Efficiency detergents. Congu pour I'utilisation d'un d6tergent haute efficacit6

seulement. Dise_ada para utilizar solamente detergentes de HE (Alto

rendimiento).

W10589597A

CYCLE GUIDE ................................................................... 7

USING YOUR WASHER .................................................... 8

WASHER MAINTENANCE .............................................. 11

TROUBLESHOOTING ..................................................... 13

GUIDE DES PROGRAMMES .......................................... 22

UTILISATION DU LAVE-LINGE ...................................... 24

ENTRETIEN DU LAVE-LINGE ........................................ 27

DEPANNAGE ................................................................... 29

GU|A DE CICLOS ............................................................ 39

USO DE SU LAVADORA ................................................. 41

MANTENIMIENTO DE LA LAVADORA .......................... 44

SOLUCION DE PROBLEMAS ......................................... 46

4GMVWC400 4KMVWC405 4KMVWC400

WASHER SAFETY

Your safety and the safety of others are very important.

We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages.

This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or hurt you and others.

All safety messages will follow the safety alert symbol and either the word "DANGER" or "WARNING." These words mean:

You can be killed or seriously injured if you don't immediately follow instructions.

You can be killed or seriously injured if you don't

follow instructions.

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.

iMPORTANT SAFETY iNSTRUCTiONS

WARNING: To reduce the risk of fire, electric shock, or injuryto persons when using the washer, follow basic precautions,

including the following:

[] Read all instructions before using the washer. [] Do not wash articles that have been previously cleaned

in, washed in, soaked in, or spotted with gasoline, dry-cleaning solvents, other flammable, or explosive

substances as they give off vapors that could ignite or explode.

[] Do not add gasoline, dry=cleaning solvents, or other

flammable, or explosive substances to the wash water. These substances give off vapors that could ignite or

explode.

[]

Under certain conditions, hydrogen gas may be

produced in a hot water system that has not been used for 2 weeks or more. HYDROGEN GAS IS

EXPLOSIVE. Ifthe hot water system has not been used for such a period, before using the washing

machine, turn on all hot water faucets and let the water flow from each for several minutes. This will release

any accumulated hydrogen gas. As the gas is flammable, do not smoke or use an open flame during this time.

SAVE THESE INSTRUCTIONS

Do not allow children to play on or in the washer. Close supervision of children is necessary when the washer is used

near children.

Before the washer is removed from service or discarded,

remove the door or lid.

[] Do not reach into the washer if the drum, tub or agitator is

moving.

[] Do not install or store the washer where it will be exposed to

the weather.

[] Do not tamper with controls. [] Do not repair or replace any part of the washer or attempt any

servicing unless specifically recommended in this manual or in

published user-repair instructions that you understand and have the skills to carry out.

[] See "Electrical Requirements" located in the installation

instructions for grounding instructions.

SPECiFiCATiONS

These units are sold in multiple regions with different

requirements for measuring capacity. Below are a few of the valid forms of measure posted on this product:

Dry Linen Capacity: A weight measure that reflects a maximum load size that can be leaded into the dryer.

Dry Linen Capacity

l 10,5 kg (23Ib)

Max inlet water pressure Min inlet water pressure

861,845 Pa 55,158 Pa

[ SASO Capacity

7 kg (15,4Ib)

inlet Valve Water Pressure Specifications

SASO Capacity: A capacity measure that represents the capacity at which performance testing was completed.

SASO Water Consumption: Water consumption which the manufacturer declares will be used in a specific cycle.

SASO Water Consumption ]

l 122 litres j

WHAT'S NEW UNDER THE LiD?

Cleaning with Less Water

Traditional agitator-style

washer

The most striking difference in your new washer is the low-water washplate wash system. The washer automatically adjusts the

water level to the load size--no water level selector is needed.

Washer with low-water

washplate wash system

Automatic Load Size Sensing

Once you start the cycle, the lid will lock, and the washer will begin the sensing process to determine the correct water level for the load. This may take several minutes before water is added. You will find a step-by-step description in the "Cycle Status Lights" section.

You will hear the motor turn the basket in short pulses to thoroughly wet the load. This low-water wash method uses less water and energy compared to a traditional agitator-style

washer.

Choosing the Right Detergent

Use only High Efficiency detergents. The package will be marked "HE" or "High Efficiency." Low-water washing creates excessive sudsing with a regular non-HE detergent. Using regular detergent will likely result in longer cycle times and reduced rinsing performance. It may also result in component failures and noticeable mold or mildew. HE detergents are made to produce the right amount of suds for the best performance.

Follow the manufacturer's instructions to determine the amount of detergent to use.

Load garments in loose heaps evenly around the washplate. Do not load garments directly over the center of the washplate; when loaded, the center of the washplate should be visible.

As the washer dampens and moves the load, the level of the garments will settle in the basket. This is normal, and does not indicate that more garments should be added.

iMPORTANT: You will not see a washer basket full of water as with your past agitator-style washer. It is normal for some of the

load to be above the water line.

Use only High Efficiency (HE) detergent.

Concentrated Cleaning

Low-water cleaning means concentrated cleaning. Rather than diluting detergent as done in an agitator-style washer, this washer delivers the detergent directly to the soils.

Normal Sounds You Can Expect

At different stages of the wash cycle, you may hear sounds and noises that are different from those of your previous washer. For example, you may hear a clicking and hum at the beginning of the cycle, as the lid lock goes through a self-test. There will be different kinds of humming and whirring sounds as the washplate moves the load. And sometimes, you may hear nothing at all, as the washer determines the correct water level for your load or allows time for clothes to soak.

CONTROL PANEL AND FEATURES

DEEP CLEAN OPTION

This option provides enhanced cleaning action for tough stains. It will add additional agitation and soak time to the cycle.

O TEMPERATURE

Temperature Control senses and maintains uniform water temperatures by regulating incoming hot and cold water.

Select a wash temperature based on the type of fabric and soils being washed. For best results and following the garment label instructions, use the warmest wash water safe for your fabric.

• Warm and hot water will be cooler than what your previous washer provided.

• Even in a cool water wash, some warm water may be added to the washer to maintain a minimum temperature.

WASH CYCLE KNOB Use the Wash Cycle knob to select available cycles on your washer. Turn the knob to select a cycle for your laundry load.

See "Cycle Guide" for detailed descriptions.

FABRIC SOFTENER ADDED OPTION This option must be setto "Yes" if using fabric softener.

EXTRA RINSE OPTION This option can be used to automatically add a second

rinse to most cycles.

START/PAUSE/UNLOCK BUTTON Press to start the selected cycle; press again to pause the

cycle and unlock the lid. Press and hold 3 seconds to cancel a cycle.

NOTE: if the washer is spinning, it may take several minutes to unlock the lid. Press and hold 3 seconds to cancel a

cycle.

CYCLE STATUS LIGHTS The Cycle Status Lights show the progress of a cycle.

At each stage of the process, you may notice sounds or pauses that are different from traditional washers.

SENSING

ser_s}ngwash rinse Spin done Uidlocked

When the START/Pause/Unlock button is pressed, the washer will first perform a self-test on the lid lock

mechanism. You will hear a click, the basket will make a slight turn, and the lid will unlock briefly before locking

again. Once the lid has locked the second time, the washer will

use short, slow spins to estimate the load size. These sensing spins may take 2 to 3 minutes before water is

added to the load and you may hear the hum of these spins. Ifthe sensing light is on, then washer is working

properly. You will hear the motor turn the basket in short pulses to thoroughly wet the load. The washer will then

move the load briefly, pause to allow water to soak in to the load, and resume adding water. This process may

repeat until the correct amount of water has been added for the load. You may also hear water flowing through the

dispenser, adding detergent to the load. NOTE: Avoid opening lid during sensing. The sensing

process will start over when the washer is restarted. The sensing light may also come on during the Wash portion

of the cycle. This is normal.

WASH

sensing wash rinse spin dane Uidlocked

You will hear the motor and washplate moving the load. Unlike traditional washers, the load is not covered with

water. Low-water cleaning means concentrated cleaning. Rather than diluting detergent as done in an agitator-style washer, this washer delivers the detergent directly to the soils. The motor sounds may change at different stages in the cycle. The wash time is determined by the selected

soil level.

RINSE LiD LOCKED

sensing wash rinse spin done lid locked

sensingwash rinse spin done lidLocked

You will hear sounds similar to the wash cycle as the washer rinses and moves the load. Fabric softener will

be added if the Fabric Softener Added-Yes option was selected. Some cycles will use a spray rinse.

SPIN

sensing wash rinse spin done lid[asked

The washer spins the load at increasing speeds for proper water removal, based on the selected cycle and spin

speed.

DONE

sensingwash rinse spin done lidtocked

Once the cycle is complete, this light will come on. Remove the load promptly for best results.

To allow for proper load sensing and spinning, the lid will lock and the Lid Locked light will turn on. This light

indicates that the lid is locked and cannot be opened. If you need to open the lid, press

START/Pause/Unlock. The lid will unlock once the washer movement has stopped.

This may take several minutes if the load was spinning at high speed. Press START/

Pause/Unlock again to resume the cycle.

Dstart

_auseiunlock

O hold3sec,

to cancel

Avoid opening the lid during sensing. The sensing process will start over when the washer is restarted.

CYCLE GUIDE

For best fabric care, choose the cycle that best fits the load being washed. Not all cycles and options are available on all models.

Heavily soiled fabrics

Sturdy fabrics, colorfast items, towels, jeans

Large items such as

sheets, small comforters, jackets

Cottons, linens, sheets, and mixed garment loads

Light weight cotton Normal High Use this cycle for light weight cottons that are lightly soiled.

and cotton blends Light This cycle features a spray rinse.

No-iron fabrics, cottons, perm press, synthetics

Large items such as

sheets, sleeping bags, small comforters, jackets,

and small washable rugs

Machine-wash silks, hand-washed fabrics

Swimsuits and items requiring rinsing without

detergent

Dripping wet item or hand-washed items

No clothes in washer

* All rinses are cold.

** Spin speed is integrated into the cycle and can not be selected.

iHeavy Duty

Heavy

iHeavy Duty

Regular

Normal

Heavy

Normal

Regular

Casual

Bulky

Delicate

Rinse &

Spin

Drain &

Spin

Clean

Washer

Hot

Warm

Cool Cold

Hot

Warm

Cool Cold

Hot

Warm

Cool Cold

Hot

Warm

Cool Cold

Hot

Warm

Cool Cold

Hot

Warm

Cool Cold

Hot

Warm

Cool Cold

Hot

Warm

Cool Cold

Cold

N/A

Hot

Warm

Cool Cold

High

Low

High

Low

High

Provides maximum wash time and action for tough stains and soils. Use this cycle for heavily soiled or sturdy items.

Water-level sensing process may take longer for some

items than for others because they will absorb more water

than other fabric types.

Use this cycle for heavily soiled or sturdy items. Water-level sensing process may take longer for some items than for others because they will absorb more water than other

fabric types.

Use this cycle for heavily soiled cottons and mixed fabric loads. This cycle features a spray rinse.

Use this cycle for normally soiled cottons and mixed fabric loads. This cycle features a spray rinse.

Use this cycle to wash loads of no-iron fabrics such as sport shirts, blouses, casual business clothes, permanent press, and blends.

Use this cycle to wash large items such as jackets and small comforters. The washer will fill with enough water

to wet down the load before the wash portion of the cycle

begins, and uses a higher water level than other cycles. Do not tightly pack basket.

Use this cycle to wash lightly soiled garments indicating "Machine Washable Silks" or "Gentle" cycle on the care label. Place small items in mesh garment bags before washing. This cycle uses a higher, preset water level.

Combines a rinse and high speed spin for loads requiring an additional rinse cycle or to complete a load after power interruption. This cycle uses a higher, preset water level.

Also use for loads that require rinsing only. This cycle uses a spin to shorten drying times for heavy

fabrics or special-care items washed by hand. Use this

cycle to drain washer after cancelling a cycle or completing a cycle after a power failure.

Use this cycle every 30 washes to keep the inside of

your washer fresh and clean. This cycle uses a higher

water level. Use with liquid chlorine bleach to thoroughly clean the inside of your washer. This cycle should not be interrupted. See "Washer Care."

IMPORTANT: Do not place garments or other items in the washer during the Clean Washer cycle. Use this cycle with an empty wash tub.

USING YOUR WASHER

Fire Hazard

Never place items in the washer that are dampened with gasoline or other flammable fluids.

No washer can completely remove oil. Do not dry anything that has ever had any type of oil on

it (including cooking oils). Doing so can result in death, explosion, or fire.

1, Sort and prepare your laundry

• Empty pockets. Loose change, buttons, or any small object can pass under the washplate and become trapped, causing unexpected sounds.

• Sort items by recommended cycle, water temperature, and colorfastness.

• Separate heavily soiled items from lightly soiled.

• Separate delicate items from sturdy fabrics.

• Do not dry garments if stains remain after washing, because heat can set stains into fabric.

• Treat stains promptly.

• Close zippers, fasten hooks, tie strings and sashes, and remove non-washable trim and ornaments.

• Mend rips and tears to avoid further damage to items during washing.

Helpful Tips:

• When washing water-proof or water-resistant items, load evenly. See "Cycle Guide" for tips and more information on using the Bulky cycle.

• Use mesh garment bags to help avoid tangling when washing delicate or small items.

• Turn knits inside out to avoid pilling. Separate lint-takers from lint-givers. Synthetics, knits, and corduroy fabrics will pick up lint from towels, rugs, and chenille fabrics.

Always read and follow fabric care label instructions to avoid damage to your garments.

Electrical Shock Hazard

Plug into a grounded (earthed) outlet. Do not remove ground prong. Do not use an adapter.

Do not use an extension cord. Failure to follow these instructions can result in death,

fire, or electrical shock.

Add HE detergent

Add a measured amount of HE detergent into the basket.

IMPORTANT: Use only High Efficiency detergents. The package will be marked "HE" or "High Efficiency." Low-water washing creates excessive sudsing with a regular non-HE detergent. Using regular detergent will likely result in longer cycle times and reduced rinsing performance. It may also result in component failures and noticeable mold or mildew. HE detergents are made to produce the right amount of suds for the best performance. Follow the manufacturer's instructions to determine the amount of detergent to use.

Using Oxi or color-safe bleach: If using an Oxi or color-safe bleach laundry boost product, add to the bottom of the washer basket before adding clothes.

Add fabric softener, if desired

IAI fabric softener

added

O I

n_yes

Load garments in loose heaps evenly around the washplate. Do not load

garments directly over the center of the washplate; when loaded, the center of

the washplate should be visible. Try mixing different sized garments to

reduce tangling. IMPORTANT: Garments need to move freely for best

cleaning and to reduce wrinkling and tangling.

Add liquid chlorine bleach to dispenser, if desired

This washer has been designed to allow the use of a fabric softener dispenser ball, which you will need to purchase. Always follow the manufacturer's instructions for correct instructions on how to use the dispenser ball. Then select the Fabric Softener option. The fabric softener dispenser ball will release the fabric softener during the rinse cycle.

iMPORTANT: Fabric Softener Added option must be set to "Yes" to ensure proper distribution at correct time in cycle. Do

not overfill or dilute. NOTE: Fabric softener dispenser ball may not be available in all

regions. Please check with your dealer regarding availability. Adding Liquid Fabric Softener Manually to Wash Load During the final rinse, wait until the washer has completed

filling, press the START/Pause/Unlock button to pause the washer. Lift the lid and add the measured recommended

amount of liquid fabric softener. Do not allow liquid fabric softener to spill, splash, drip, or run into the basket or on load.

Do not use more than the recommended amount. Close the lid and press the START/Pause/Unlock button again to start the

washer. iMPORTANT: Fabric Softener Added option must be set to

"Yes" to ensure proper distribution of the fabric softener during the rinse portion of the cycle.

Do not overfill, dilute, or use more than 236 mL (1 cup). Do not use color-safe bleach or Oxi products in the same cycle with liquid chlorine bleach.

regular

heavy duty

heavy

delicate

Turn cycle knob to choose your wash cycle.

7, Select wash temperature

temperature

all cold rinses

cool warm

9, Press START/Pause/Unlock to

begin wash cycle

Dstart

pause/unlock

to cancel

O hold3sec.

cold

Once you select a cycle, select the desire wash temperature by turning the Temperature knob to the desired setting.

Always read and follow fabric care label instructions to avoid damage to your garments.

iiiNot

: Some cold water is added to save Whites and pastels

: energy. This will be cooler than Durable garments : your hot water heater setting.

Warm Some cold water will be added, so Bright colors

this will be cooler than what your Moderate to light soils

3revlous washer provided.

Cool Warm water is added to assist in ::i Colors that bleed

soil removal and to help dissolve : or fade detergents. Light soils

Cold

Warm water ma be added to Dark colors that assist in soil removal and to help bleed or fade

dissolve deterc ents. Light soils

Heavysoils

Press the START/Pause/Unlock button to start the wash cycle. Filling is delayed for several minutes while load

balance is sensed. When the cycle has finished, the DONE

indicator will light. Promptly remove garments after cycle has completed to avoid odor, reduce wrinkling, and rusting of metal hooks, zippers, and snaps.

Unlocking the lid to add garments If you need to open the lid to add 1 or 2 missed garments:

Press START/Pause/Unlock; the lid will unlock once the washer movement has stopped. This may take several

minutes if the load was spinning at high speed. Then close lid and press START/Pause/Unlock again to restart the cycle.

If lid is left open for more than 10 minutes the water will pump out automatically.

Delay in water fill Filling is delayed for 2 to 3 minutes to check for load

unbalance. You will hear the hum of the spin prior to filling. This is normal operation.

8, Select cycle options, if desired

IC!deep dean U extra rinse

0 I 0 I

off on off on

If you would like to add a Deep Clean and/or Extra Rinse option, turn the knob for that feature to ON.

WASHER MAINTENANCE

WATER iNLET HOSES

f WASHER CARE (cont.) "_

Replace inlet hoses after 5 years of use to reduce the risk of hose failure. Periodically inspect and replace inlet hoses if

bulges, kinks, cuts, wear, or leaks are found.

When replacing your inlet hoses, mark the date of replacement on the label with a permanent marker.

WASHER CARE

Recommendations to Help Keep Your Washer Clean and Performing at its Best 1o Always follow the detergent manufacturer's instructions

regarding the amount of detergent to use. Never use more than the recommended amount because that may

increase the rate at which detergent and soil residue accumulate inside your washer, which in turn may result in undesirable odor.

2. Use warm and hot wash water settings sometimes (not exclusively cold water washes), because they do a better

job of controlling the rate at which soils and detergent accumulate.

3. Always leave the washer lid open between uses to help dry out the washer and prevent the buildup of odor-

causing residue.

Cleaning Your Top Loading Washer Read these instructions completely before beginning the

routine cleaning processes recommended below. This Washer Maintenance Procedure should be performed,

at a minimum, once per month or every 30 wash cycles, whichever occurs sooner, to control the rate at which soils

and detergent may otherwise accumulate in your washer. Cleaning the inside of the Washer

To keep your washer odor-free, follow the usage instructions provided above, and use this recommended monthly

cleaning procedure: Recommended Cycle for Cleaning the Washer

Refer to the "Cycle Guide" for the optimal cycle for cleaning the inside of the washer. Use this cycle with liquid chlorine

bleach as described below. Begin procedure

1. Chlorine Bleach Procedure: ao Open the washer lid and remove any clothing

or items.

bo Add 236 mL (1 cup) of liquid chlorine bleach

to the bleach compartment. NOTE: Use of more liquid chlorine bleach than is

recommended above could cause washer damage over time.

co Close the washer lid. do Do not add any detergent or other chemical

to the washer when following this procedure.

eo Select the cycle recommended for cleaning the inside

of the washer.

f. Press the START/PAUSE/Unlock button to start the

cycle.

NOTE: For best results, do not interrupt cycle. If cycle must be interrupted, press START/PAUSE/Unlock once or

twice [depending on model]. After the cycle has stopped, run a RINSE and SPIN cycle to rinse cleaner from washer.

Cleaning the Dispensers After a period of using your washer, you may find some

residue buildup in the washer's dispensers. To remove residue from the dispensers, wipe them with a damp cloth

and towel dry. Do not attempt to remove the dispensers or trim for cleaning. The dispensers and trim are not removable.

If your model has a dispenser drawer, however, remove the drawer and clean it before or after you run the Clean Washer

cycle. Use an all-purpose surface cleaner, if needed. Cleaning the Outside of the Washer

Use a soft, damp cloth or sponge to wipe away any spills. Use only mild soaps or cleaners when cleaning external

washer surfaces. IMPORTANT: To avoid damaging the washer's finish,

do not use abrasive products.

NON=USE AND VACATION CARE

Operate your washer only when you are home. If moving, or not using your washer for a period of time, follow these steps:

1. Unplug or disconnect power to washer.

2. Turn off water supply to washer, to avoid flooding due to water pressure surge.

f WINTER STORAGE CARE "_

iMPORTANT: To avoid damage, install and store washer

where it will not freeze. Because some water may stay in

hoses, freezing can damage washer. If storing or moving during freezing weather, winterize your washer.

To winterize washer:

1. Shut off both water faucets; disconnect and drain water inlet hoses.

2. Put 1 L (1 qt.) of R.V.-type antifreeze in basket and run washer on RINSE & SPIN cycle for about 30 seconds to

mix antifreeze and remaining water.

3. Unplug washer or disconnect power.

TRANSPORTING YOUR WASHER

f REINSTALLING/USING WASHER AGAIN "

1. Shut off both water faucets. Disconnect and drain water inlet hoses.

2. If washer will be moved during freezing weather, follow WINTER STORAGE CARE directions before moving.

3. Disconnect drain from drain system and drain any remaining water into a pan or bucket. Disconnect drain

hose from back of washer.

4. Unplug power cord.

5. Place inlet hoses and drain hose inside washer basket.

6. Drape power cord over edge and into washer basket.

7. Place packing tray from original shipping materials back inside washer. If you do not have packing tray, place heaw blankets or towels into basket opening. Close lid and place tape over lid and down front of washer. Keep lid taped until washer is placed in new

location.

To reinstall washer after non-use, vacation, winter storage, or moving:

Refer to "installation Instructions" to locate, level, and connect washer.

Before using again, run washer through the following recommended procedure:

use washer again:

Flush water pipes and hoses. Reconnect water inlet hoses. Turn on both water faucets.

Electrical Shock Hazard

Plug into a grounded (earthed) outlet. Do not remove ground prong.

Do not use an adapter. Do not use an extension cord.

Failure to follow these instructions can result in death,

fire, or electrical shock.

2. Plug in washer or reconnect power.

3. Run washer through BULKY cycle to clean washer and remove antifreeze, if used. Use only HE High Efficiency

detergent. Use 1/2 the manufacturer's recommended amount for a medium-size load.

TROUBLESHOOTING

First try the solutions suggested here to possibly avoid a service call.

if you experience

Check the following Feet may not be in contact with the Front and rear feet must be in firm contact with floor, and

for proper installation floor and locked, washer must be level to operate properly. Jam nuts must be tight

or see "Using Your against the bottom of the cabinet.

Washer" section

Washer may not be level. Check floor for flexing or sagging. If flooring is uneven, a 3/4"

Load could be unbalanced.

Possible Causes Solution

(19 mm) piece of plywood under your washer will reduce sound. See "Level the Washer" in Installation Instructions.

Load garments in loose heaps evenly around the washplate. Do not load garments directly over the center of the washplate.

Adding wet items to washer or adding more water to basket could

unbalance washer.

Wash smaller loads to reduce imbalance.

Do not tightly pack. Avoid washing single items. Use Bulky cycle for oversized, non-absorbent items such as

comforters or poly-filled jackets. See "Cycle Guide".

Clicking or metallic noises

Gurgling or humming

Humming Load sensing may be occurring You may hear the hum of the sensing spins after you have started

proper installation:

Objects caught in washer drain system.

Washer may be draining water.

Fill hoses not attached tightly. Tighten fill-hose connection. Fill hose washers. Make sure all four fill hose flat washers are properly seated. Drain hose connection.

Check household plumbing for

leaks or clogged sink or drain.

Washer not loaded properly

Empty pockets before washing. Loose items such as coins could fall between basket and tub or may block pump. It may be necessary to call for service to remove items.

It is normal to hear metal items on clothing such as metal snaps, buckles, or zippers touch against the stainless steel basket.

It is normal to hear the pump making a continuous humming sound

with periodic gurgling or surging as final amounts of water are removed

during the Spin/Drain cycles.

the washer. This is normal. Sensing spins will take several minutes

before water is added to the washer.

Water may splash off basket if washer is not level.Check the following for Washer not level.

Pull drain hose from washer cabinet and properly secure it to drainpipe or laundry tub.

Do not place tape over drain opening.

Water can back up out of a clogged sink or drainpipe. Check all

household plumbing for leaks (laundry tubs, drain pipe, water pipes, and faucets.)

Unbalanced loading can cause basket to be out of alignment and cause water to splash off tub. See "Using Your Washer" for loading

instructions.

Not enough water in washer

Washer won't run

or fill, washer stops

working or wash light

remains on (indicating

the washer was unable to fill appropriately)

Load not completely covered in water.

Check for proper water supply.

This is normal operation for an HE low-water washer. The load will

not be completely under water. The washer senses load sizes and adds correct amount of water for optimal cleaning. See "What's

New under the Lid." IMPORTANT: Do not add more water to washer. The added water

lifts the load off the washplate, resulting in less cleaning. Both hoses must be attached and have water flowing to inlet valve. Both Hot and Cold water faucets must be turned on.

Check that inlet valve screens have not become clogged. Check for any kinks in inlet hoses, which can restrict water flow.

TROUBLESHOOTING

EJectrical Shock Hazard

Plug into a grounded (earthed) outlet. Do not remove ground prong.

Do not use an adapter. Do not use an extension cord.

Failure to follow these instructions can result in death,

fire, or electrical shock.

First try the solutions suggested here to possibly avoid a service call.

If you experience

Possible Causes

Solution

Washer won't run or fill, washer stops

working or wash light remains on (indicating

the washer was unable to fill appropriately)

(cont.)

Washer not draining/ spinning, loads are

still wet

Check proper electrical supply.

Normal washer operation.

Washer may be tightly packed.

Not using HE detergent or using

too much HE detergent.

Empty pockets and use garment bags for small items.

Using cycles with a lower spin

speed.

The washer may be tightly

packed or unbalanced.

Check plumbing for correct drain hose installation. Drain

hose extends into standpipe

farther than 114 mm (4,5").

Plug power cord into a grounded 3-prong outlet. Do not use an extension cord.

Ensure there is power to outlet. Reset a tripped circuit breaker. Replace any blown fuses.

NOTE: If problems continue, contact an electrician. Lid must be closed for washer to run.

Washer will pause during certain phases of cycle. Do not interrupt cycle.

Washer may be stopped to reduce suds.

The washer senses the dry load with short spins that may take 2

or 3 minutes before water is added. You may hear the hum of the spins. This is normal.

Remove several garments, rearrange load evenly around the washplate. Do not load garments directly over the center of the wasplate. Close lid and press START/PAUSE/UNLOCK.

Add only 1 or 2 additional garments after washer has started.

Do not add more water to the washer. Only use HE detergent. Suds from regular detergents can slow

or stop the washer. Always measure detergent and following detergent directions based on your load requirements.

To remove suds, cancel cycle. Select RINSE & SPIN. Press START/

PAUSE/UNLOCK. Do not add more detergent. Small items may have been caught in pump or between basket and

tub, which can slow draining. Cycles with lower spin speeds remove less water than cycles with

high spin speeds. Use the recommended cycle/speed spin for your garment. To remove extra water in the load, select DRAIN & SPIN. Load may need to be rearranged to allow even distribution of the

load in the basket.

Tightly packed or unbalanced loads may not allow the washer

to spin correctly, leaving the load wetter than normal. Evenly arrange the wet load for balanced spinning. Select DRAIN & SPIN to remove excess water. See "Using Your Washer" for loading

recommendations. Check drain hose for proper installation. Use drain hose form and

securely attach to drainpipe or tub. Do not tape over drain opening. Lower drain hose if the end is higher than 1,25 m (4') above the floor. Remove any clogs from drain hose.

TROUBLESHOOTING

First try the solutions suggested here to possibly avoid a service call.

Solution

Washer not draining/ Too much detergent causing spinning, loads are suds to slow or stop draining still wet (cont.) and spinning.

Dry spots on load High speed spins extract more after cycle moisture than traditional top-

Incorrect or wrong

wash or rinse temperatures

Load not rinsed

Sand, pet hair, lint, Heavy sand, pet hair, lint, and etc. on load after detergent or bleach residues

washing may require additional rinsing.

Load is tangling Washer not loaded as

Not cleaning or Wash load not completely removing stains covered in water.

load washers. Check for proper water

supply.

Energy-saving controlled wash temperatures.

Check for proper water supply.

Not using HE detergent or using too much HE detergent.

Washer may be tightly packed.

recommended.

Added more water to washer.

Washer not loaded properly.

Not using HE detergent or using too much HE detergent.

Use only HE detergent. Always measure and follow detergent directions for your load. To remove extra suds, select RINSE & SPIN. Do not add detergent.

The high spin speeds combined with air flow during the final spin can cause

items near the top of the load to develop dry spots during the final spin.

This is normal.

Make sure hot and cold inlet hoses are not reversed. Both hoses must be attached to both washer and faucet, and have both

hot and cold water flowing to inlet valve. Check that inlet valve screens are not clogged. Remove any kinks in hoses.

Energy Efficent washers use cooler wash and rinse water temperatures than traditional top-load washers. This includes cooler hot and warm washes.

Make sure hot and cold inlet hoses are not reversed. Both hoses must be attached and have water flowing to the inlet valve.

Both hot and cold water faucets must be on. Inlet valve screens on washer may be clogged.

Remove any kinks in the inlet hose.

The suds from regular detergent can keep washer from operating correctly.

Use only HE detergent. Be sure to measure correctly.

Always measure detergent and follow detergent directions based on load

size and soil level.

The washer is less efficient at rinsing when load is tightly packed.

Load garments in loose heaps evenly around the washplate. Do not load garments directly over the center of the washplate.

Use cycle designed for the fabrics being washed.

Add only 1 or 2 additional garments after washer has started. Add an Extra Rinse to the selected cycle.

See "Using Your Washer" section. Select a cycle with a slower wash action and spin speed; however, items

will be wetter than those using a higher speed spin. See the "Cycle Guide" to match your load with the best cycle.

Load garments in loose heaps evenly around the washplate. Do not load garments directly over the center of the washplate.

Reduce tangling by mixing types of load items. Use the recommended cycle for the type of garments being washed.

Washer senses load size and adds correct amount of water. This is normal and necessary for clothes to move.

Do not add more water to washer. Adding water lifts the garments off the washplate, resulting in less effective cleaning.

Washer is less efficient at cleaning when load is tightly packed. Load garments in loose heaps evenly around the washplate. Do not load

garments directly over the center of the washplate.

Add only 1 or 2 additional garments after washer has started. The suds from regular detergent can keep washer from operating correctly.

Use only HEdetergent. Be sure to measure correctly.

Always measure detergent andfollow manufacturer's directions based on load size

andsoil level.

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