Maxon multimax+ User Manual
+
Dual Port, Dual SIM Industrial Cellular Router +4G
User Manual 1.04
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Contents
Chapter 1 Product Overview........................................................................................................ 4
1.1 Key Features............................................................................................................................. 4
1.2 Package Contents ..................................................................................................................... 5
1.3 Specifications ........................................................................................................................... 8
1.4 Dimensions............................................................................................................................. 10
Chapter 2 Hardware Installation ................................................................................................ 11
2.1 PIN Assignment ...................................................................................................................... 11
2.2 LED Indicators ................................................................................................................... 12
2.3 USB Interface ......................................................................................................................... 14
2.4 Reset Button ..................................................................................................................... 15
2.5 Ethernet Ports ................................................................................................................... 15
2.6 Insert or Remove SIM Card/Micro SD Card ...................................................................... 17
2.7 Attach External Antenna (SMA Type) .................................................................................... 19
2.9 Ground the Router ................................................................................................................. 22
2.10 Connect the Router to a Computer ..................................................................................... 23
2.11 Power Supply ....................................................................................................................... 23
Chapter 3 Initial Configuration .................................................................................................. 24
3.1 Configure the PC .................................................................................................................... 24
3.2 Factory Default Settings ......................................................................................................... 27
3.3 Log in the Router.................................................................................................................... 27
3.4 Control Panel ......................................................................................................................... 29
3.5 - Status ................................................................................................................................... 31
3.5.1 - System Information................................................................................................... 31
3.5.2 - Internet Status .......................................................................................................... 32
3.5.3 - LAN Status ................................................................................................................. 32
3.6 - Interface ............................................................................................................................... 33
3.6.1 - Interface > Link Manager .......................................................................................... 33
3.6.2 - Interface > LAN ......................................................................................................... 39
3.6.4 - Interface > Ethernet .................................................................................................. 44
3.6.5 - Interface > Cellular .................................................................................................... 47
3.6.6 - Interface > USB ......................................................................................................... 51
3.6.7 - Interface > DI/DO ...................................................................................................... 52
3.6.8 - Interface > Serial Port ............................................................................................... 56
3.7 – Network ............................................................................................................................... 60
3.7.1 - Network > Route ...................................................................................................... 60
3.7.2 - Network > Firewall .................................................................................................... 61
3.7.3 - Network > IP Passthrough ........................................................................................ 66
3.8 – VPN ...................................................................................................................................... 66
3.8.1 VPN > IPsec ................................................................................................................. 66
3.8.2 VPN > OpenVPN .......................................................................................................... 74
3.8.3 VPN > GRE ................................................................................................................... 80
3.8.4 VPN > PPTP .................................................................................................................. 82
3.8.5 VPN > L2TP .................................................................................................................. 84
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3.9 – Services................................................................................................................................ 87
3.9.1 Services > Syslog .......................................................................................................... 87
3.9.2 Services > Event .......................................................................................................... 88
3.9.3 Services > NTP ............................................................................................................. 92
3.9.4 - Services > SMS .......................................................................................................... 93
3.9.5 - Services > Email ........................................................................................................ 94
3.9.6 Services > DDNS .......................................................................................................... 95
3.9.7 Services > SSH ............................................................................................................. 96
3.9.8 Services > Web Server ................................................................................................. 98
3.9.10 Services > Advanced ................................................................................................. 99
3.9.11 System > Debug ...................................................................................................... 100
3.9.12 System > Update ..................................................................................................... 102
3.9.13 System > App Center ............................................................................................... 102
3.9.14 System > Tools ........................................................................................................ 103
3.9.15 System > Profile ...................................................................................................... 106
3.9.16 System > User Management ................................................................................... 108
Chapter 4 Configuration Examples ........................................................................................... 110
4.1 - Interface ............................................................................................................................ 110
4.1.1 Console Port .............................................................................................................. 110
4.1.2 Digital Input ............................................................................................................... 111
4.1.3 Digital Output ............................................................................................................ 111
4.1.4 RS-232 ....................................................................................................................... 111
4.1.5 RS-485 ....................................................................................................................... 112
4.2 - Cellular ............................................................................................................................... 112
4.2.1 Cellular Dial-Up ......................................................................................................... 112
4.2.2 SMS Remote Control ................................................................................................. 115
4.3 - Network ............................................................................................................................. 118
4.3.1 IPsec VPN .................................................................................................................. 118
4.3.2 OpenVPN ................................................................................................................... 121
4.3.3 GRE VPN .................................................................................................................... 123
Chapter 5 Introductions for CLI ................................................................................................ 125
5.1 What Is CLI ........................................................................................................................... 125
5.2 How to Configure the CLI ..................................................................................................... 126
5.3 Commands Reference .......................................................................................................... 135
Glossary .................................................................................................................................. 136
Index ...................................................................................................................................... 139
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Chapter 1 Product Overview
1.1 Key Features
RFI/Maxon Industrial Dual SIM Cellular VPN Router (MA-2040-4G) is a rugged cellular router
offering state-of-the-art mobile connectivity for machine to machine (M2M) applications.
Multimax+ 4G band 28 modem is a powerful router developed from a new OS, this is a self-
developed and Linux-based operating system. This includes basic networking features and
protocols providing customers with a very good user experience. Meanwhile, RFI/Maxon offers a
Software Development Kit (SDK) for partners and customers to allow additional customization by
using C, Python or Java. It also provides rich Apps to meet fragmented IoT market demands.
The feature Link Manager supporting Cellular WAN, Ethernet WAN, WLAN WAN, link backup
and ICMP detection
IPsec/OpenVPN/GRE/L2TP/PPTP
Supports DHCP server
Supports 802.1 Q VLAN Trunk
Supports IP Pass-through (“transparent mode”)
Supports Modbus gateway (Modbus RTU to Modbus TCP) and Modbus Master
Supports TCP Client/Server, UDP and virtual serial port
Management and maintenance via Web/CLI/SMS/USB/maXconnect.
Supports maXconnect a centralized M2M management platform for accessing, managing and
controlling device remotely.
Auto reboot via SMS/Timing
Industrial design (9 to 60V DC, desktop or wall mounting or DIN rail mounting)
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1.2 Package Contents
Before installing your Multimax+ Router, verify the kit contents as following.
Note: The following pictures are for illustration purposes only, not based on their actual sizes.
1 x Multimax MA-2040 Industrial Dual SIM Cellular VPN Router
1 x 3-pin 5 mm male terminal block with lock for power supply
1 x 7-pin 3.5 mm male terminal block with lock for serial port, I/O and console port
1 x Quick Start Guide with download link of other documents or tools
Note: If any of the above items is missing or damaged, please contact your Robustel sales
representative.
Optional Accessories (sold separately):
3G/4G SMA cellular antenna (stubby/magnet optional)
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Stubby antenna Magnet antenna
RP-SMA WiFi antenna (stubby/magnet optional)
Stubby antenna Magnet antenna
Wall mounting kit
35 mm DIN rail mounting kit
Ethernet cable
AC/DC power adapter (12V DC, 1.5 A; EU/US/UK/AU plug optional)
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1.3 Specifications
1.3.1 - Cellular Interface
Number of antennas: 2 (MAIN + AUX)
Connector: SMA female
SIM: 2 (3.0 V & 1.8 V)
Standards: GSM/GPRS/EDGE/WCDMA/HSDPA/HSUPA/HSPA+/DC-HSPA+/TD-SCDMA/CDMA
(CDMA
1X/EVDO)/FDD LTE/TDD LTE
GSM: max DL/UL = 9.6/2.7 Kbps
GPRS: max DL/UL = 86 Kbps
EDGE: max DL/UL = 236.8 Kbps
WCDMA/TD-SCDMA: max DL/UL = 2.8 Mbps/384 Kbps
EVDO: max DL/UL = 5.4 Mbps/14.7 Kbps
HSPA+: max DL/UL = 21/5.76 Mbps, fallback to 2G
DC-HSPA+: max DL/UL = 42/5.76 Mbps, fallback to 2G
FDD LTE: max DL/UL = 100/50 Mbps, fallback to 2G/3G
TDD LTE: max DL/UL = 100/50 Mbps, fallback to 2G/3G
1.3.2 - Ethernet Interface
Number of ports: 2 x 10/100 Mbps, 2 x LAN or 1 x LAN + 1 x WAN
Magnet isolation protection: 1.5 KV
1.3.3 - Serial Interface
Number of ports: 1 x RS-232 + 1 x RS-485 or 2 x RS-232 or 2 x RS-485
Connector: 7-pin 3.5 mm female socket with lock
ESD protection: ±15 KV
Baud rate: 300 bps to 230400 bps
Parameters: 8E1, 8O1, 8N1, 8N2, 7E2, 7O2, 7N2, 7E1
RS-232: TxD, RxD, RTS, CTS, GND
RS-485: Data+ (A), Data- (B)
1.3.4 - DI/DO
Type: 2 x DI (dry contact) + 2 x DO (wet contact), 4 x DI, 4 x DO, 3 x DI + 1 x DO or 3 x DO + 1 x
DI
Connector: 7-pin 3.5 mm female socket with lock
Isolation: 3KVDC or 2KVrms
Absolute maximum VDC: “V+” +5V DC (DI), 30V DC (DO)
Absolute maximum ADC: 300 mA
1.3.5 - Others
1 x RST button
1 x Micro SD interface
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1 x USB 2.0 host up to 480 Mbps
1 x CLI interface
LED indicators - 1 x RUN, 1 x PPP, 1 x USR, 1 x RSSI, 1 x NET, 1 x SIM
1.3.6 - Software
Network protocols: PPP, PPPoE, TCP, UDP, DHCP, ICMP, NAT, HTTP, HTTPs, DNS, ARP, NTP,
SMTP, Telnet, VLAN, SSH2, DDNS, etc.
VPN tunnel: IPsec, OpenVPN, GRE, L2TP,PPTP
Firewall: DMZ, anti-DoS, Filtering (IP/Domain name/MAC address), Port Mapping, Access
Control
Management: Web, CLI, SMS
Serial port: Transparent, TCP Client/Server, UDP, Modbus RTU Gateway
1.3.7 - App Centre (Available Apps)
Apps*: L2TP, PPTP, DMVPN, maXconnect, VRRP, QoS, SNMP, Language, *Request on demand.
1.3.8 – Power Supply and Consumption
Connector: 3-pin 5 mm female socket with lock
Input voltage: 9 to 60V DC
Power consumption: Idle: 100 mA@12 V
Data link: 400 mA (peak) @12 V
1.3.9 - Physical Characteristics
Ingress protection: IP30
Housing & Weight: Metal, 570 g
Dimensions: 125 x 104 x 43.5 mm
Installations: Desktop, wall mounting or 35 mm DIN rail mounting
1.3.10 - Certifications
Approvals & Certificates: CE, R & TTE,FCC, PTCRB, GCF, AT & T, IC, Rogers, RCM, CB, E-Mark,
NBTC, RoHS, WEEE
EMC:
EMI: EN 55022: 2006/A1: 2007 (CE & RE) Class B
EMS: IEC 61000-4-2 (ESD) Level 4
IEC 61000-4-3 (RS) Level 4
IEC 61000-4-4 (EFT) Level 4
IEC 61000-4-5 (Surge) Level 3
IEC 61000-4-6 (CS) Level 4
IEC 61000-4-8 (M/S) Level 4
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1.4 Dimensions
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Chapter 2 Hardware Installation
2.1 PIN Assignment
PIN
Debug
RS-232
Direction
1
CR
--
To MULTIMAX
From Device
2
CT
--
From MULTIMAX
To Device
3
GND
GND
--
4
--
TXD
To MULTIMAX
From Device
5
--
RXD
From MULTIMAX
To Device
6
--
RTS
To MULTIMAX
From Device
7
--
CTS
From MULTIMAX
To Device
PIN
Power
8
Positive
9
Negative
10
GND
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PIN
DI/DO
RS-485
Direction
11
Input 1
--
To MULTIMAX
From Device
12
Input 2
--
To MULTIMAX
From Device
13
Output 1
--
From MULTIMAX
To Device
14
Output 2
--
From MULTIMAX
To Device
15
GND
--
--
16
--
Data+(A)
Half duplex RS485 +ve side
17
--
Data- (B)
Half duplex RS485 –ve side
2.2 LED Indicators
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Note: You can choose the display type of USR LED. For more details, please refer to 3.9.10 Service >
Advanced.
Name
Color
Status
Description
RUN
Green
On, fast blinking
(250 mSec blink time)
Router is powered on
(System is initializing)
On, blinking
(500 mSec blink time)
Router is operating
Off
Router is powered off
PPP
Green
On, solid
Link connection is working
Off
Link connection is not working
USR-OpenVPN
Green
On, solid
OpenVPN connection is established
Off
OpenVPN connection is not established
USR-IPsec
Green
On, solid
IPsec connection is established
Off
IPsec connection is not established
Green
On, solid
High Signal strength (21-31) is available
Yellow
On, solid
Medium Signal strength (11-20) is available
Red
On, solid
Low Signal strength (1-10) is available
--
Off
No signal
NET
Green
On, solid
Connection to 4G network is established
Yellow
On, solid
Connection to 3G network is established
Red
On, solid
Connection to 2G network is established
--
Off
Connection to network is not established or is currently
establishing
SIM
Green
On, blinking
Backup card is being used
Off
Main card is being used
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2.3 USB Interface
Function
Operation
Firmware
upgrade
USB interface is used for batch firmware upgrading, but cannot
be used for sending or receiving data from slave devices which
connected to it. You can insert a USB storage device into the
router’s USB interface, such as a U disk or a hard disk. If there
have a supported configuration file or a router firmware in this
USB storage device, the router will automatically update the
configuration file or the firmware. For more details, see 3.6.6
Interface > USB.
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2.4 Reset Button
Function
Operation
Reboot
Press and hold the RST button for at least 5 seconds under
the operating status.
Restore to
factory default
settings
You must power off the modem and power on and wait
for 5 seconds after powering up the router, press and hold
the RST button until all six LEDs start blinking one by one,
and release the button to return the router to factory
defaults. NOTE: this will go back to factory settings NOT
the saved default configuration!
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2.5 Ethernet Ports
There are two Ethernet ports, ETH0 and ETH1. Each Ethernet port has two LED indicators. The
yellow one is a link indicator, while the green one is a speed indicator. For details about status, see
the table below.
Indicator
Status
Description
Link indicator
On, solid
Connection is established
On, blinking
Data is being transferred
Off
Connection is not established
Speed indicator
On, solid
100 Mbps mode
Off
10 Mbps mode
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2.6 Insert or Remove SIM Card/Micro SD Card
Insert or remove the SIM/Micro SD card as shown in the following steps.
Insert SIM card/Micro SD card
1. Make sure router is powered off.
2. To remove slot cover, loosen the screw associated with the cover by using a screwdriver and
then put the SIM card into the SIM slot/SD card slot.
3. To insert SIM card/Micro SD card, press the card with finger until you hear a click.
4. Put back the cover and tighten the screws associated with the cover by using a screwdriver.
Remove SIM card/Micro SD card
1. Make sure router is powered off.
2. To remove slot cover, loosen the screw associated with the cover by using a screwdriver and
then find the SIM card slot/SD card slot.
3. To remove SIM card/Micro SD card, press the card with finger until it pops out and then take
out the card.
4. Put back the cover and tighten the screw associated with the cover by using a screwdriver.
Note:
1. Recommended torque for inserting is 0.5 N.m, and the maximum allowed is 0.7 N.m.
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2. Use the high temperature specific card when the device is working in extreme temperature
(temperature exceeding 40 °C), because the regular card for long-time working in harsh
environment will tend to disconnect frequently.
3. Do not forget to tighten the cover well to avoid the SIM/SD card being stolen.
4. Do not touch the metal of the card surface as information in the card may be lost or destroyed.
5. Do not bend or scratch the card.
6. Keep the card away from electricity and magnetism.
7. Make sure router is powered off before inserting or removing the card.
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2.7 Attach External Antenna (SMA Type)
Attach an external SMA antenna to the router’s antenna connector and tighten. Make sure the
antenna is within the correct frequency range provided by the ISP and with 50 Ohm impedance.
Note: Recommended torque for tightening is 0.35 N.m.
The “MAIN” connection is REQUIRED, while the “AUX” is optional – modem behaviour may be more
stable in margin areas and in mobile applications when using the AUX connector.
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2.8 Mount the Router
The router can be placed on a desktop or mounted to a wall or a 35 mm DIN rail.
2.8.1 - Two methods for mounting the router
1. Wall mounting (measured in mm)
Use 3 pcs of M3*4 flat head Phillips screws to fix the wall mounting kit to the router, and then
use 2 pcs of M3 drywall screws to mount the router associated with the wall mounting kit on
the wall.
Note: Recommended torque for mounting is 1.0 N.m, and the maximum allowed is 1.2 N.m.
2. DIN rail mounting (measured in mm)
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Use 3 pcs of M3*6 flat head Phillips screws to fix the DIN rail to the router, and then hang the
DIN rail on the mounting bracket. It is necessary to choose a standard bracket.
Note: Recommended torque for mounting is 1.0 N.m, and the maximum allowed is 1.2 N.m.
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2.9 Ground the Router
Router grounding helps prevent the noise effect due to electromagnetic interference (EMI).
Connect the router to the site ground wire by the ground screw before powering on.
Note: This product is appropriate to be mounted on a well grounded device surface, such as a metal
panel.
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2.10 Connect the Router to a Computer
Connect one end of an Ethernet cable to the port marked ETH0 or ETH1 and the other end of the
cable to your computer.
2.11 Power Supply
Multimax Router has reverse polarity protection, but always refers to the figure above to
connect the power adapter correctly. There are two cables associated with the power
adapter. Following to the colour of the head, connect the cable marked red to the positive
pole through a terminal block, and connect the yellow one to the negative in the same way.
The last step is to plug the power adapter into your socket. Note: The range of power
voltage is 9 to 60V DC.
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Chapter 3 Initial Configuration
The router can be configured through your web browser that including IE 8.0 or above, Chrome and
Firefox, etc. A web browser is included as a standard application in the following operating systems:
Linux, Mac OS, Windows 98/NT/2000/XP/Me/Vista/7/8/10, etc. It provides an easy and userfriendly interface for configuration. There are various ways to connect the router, either through an
external repeater/hub or connect directly to your PC. However, make sure that your PC has an
Ethernet interface properly installed prior to connecting the router. You must configure your PC to
obtain an IP address through a DHCP server or a fixed IP address that must be in the same subnet
as the router. If you encounter any problems accessing the router web interface, it is advisable to
uninstall or disable your firewall program on your PC, as this can prevent access to the IP address of
the router.
3.1 Configure the PC
There are two methods to get IP address for the PC. One is to obtain an IP address automatically
from “Local Area Connection”, and another is to configure a static IP address manually within the
same subnet of the router. Please refer to the steps below.
Here take Windows 7 as example, and the configuration for windows system is similar.
1. Click Start > Control panel, double-click Network and Sharing Center, and then double-click
Local Area Connection.
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2. Click Properties in the window of Local Area Connection Status.
3. Choose Internet Protocol Version 4 (TCP/IPv4) and click Properties.
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4. Two ways for configuring the IP address of PC
Obtain an IP address automatically:
Use the following IP address:
(Configured a static IP address manually within the same subnet
of the router)
5. Click OK to finish the configuration.
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3.2 Factory Default Settings
Before configuring your router, you need to know the following default settings.
Item
Description
Username
admin
Password
admin
ETH0
192.168.0.1/255.255.255.0, LAN mode
ETH1
192.168.0.1/255.255.255.0, LAN mode
DHCP Server
Enabled
3.3 Log in the Router
To log in to the management page and view the configuration status of your router, please follow
the steps below.
1. On your PC, open a web browser such as Internet Explorer, Google and Firebox, etc.
2. From your web browser, type the IP address of the router into the address bar and press enter.
The default IP address of the router is 192.168.0.1, though the actual address may vary.
3. In the login page, enter the username and password, and then click LOGIN. The default
username and password are “admin”.
Note: If enter the wrong username or password over six times, the login web will be
locked for 5 minutes.
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3.4 Control Panel
After logging in, the home page of the MULTIMAX Router’s web interface is displayed, for example.
Using the original password to log in the router, the page will pop up the following tab
It is strongly recommended for security purposes that you change the default username and/or
password. To change your username and/or password, see 3.9.16 System > User Management.
Control Panel
Item
Description
Button
Save & Apply
Click to save the current configuration into router’s flash and apply the
modification on every configuration page, to make the modification take
effect.
Reboot
Click to reboot the router. If the Reboot button is yellow, it means that
some completed configurations will take effect only after reboot.
Logout
Click to log the current user out safely. After logging out, it will switch to
login page. Shut down the web browser without logout, the next user can
login web on this browser without a password before timeout. (ie, it is
assumed if you don’t go through the logout process, you WANT to stay
logged in!)
Submit
Click to save the modification on current configuration page.
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Cancel
Click to cancel the modification on current configuration page.
Note: The steps of how to modify configuration are as bellow:
1. Modify in one page;
2. Click under this page;
3. Modify in another page;
4. Click under this page;
5. Complete all modification;
6. Click .
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