Maxent MX-20V2 END-USER WARRANTY

END-USER WARRANTY

GENERAL PRODUCT WARRANTY

Limited warranty for United States
This limited warranty applies in the United States for all products manufactured or
distributed by Regent USA under the MAXENT brand name. This limited warranty
extends to the original purchaser or any person receiving this product as a gift from the
original purchaser only and is not transferable. Please contact Regent USA or your
authorized Regent USA reseller for all questions regarding this limited warranty.

Terms of the warranty

Regent USA warrants the product you have purchased from Regent USA or from an
authorized Regent USA reseller against defects in materials or workmanship under
normal usage conditions for the time period indicated based on the type of product
purchased. This limited warranty commences on the date of purchase and entitles you to
parts, excluding expendable parts, and a repair labor warranty as indicated. Products
sold and used for commercial applications have a limited ninety (90) day warranty for all
parts and labor. Your sales receipt, showing the date of purchase is your proof of
purchase date.

During the warranty period, Regent USA will repair or replace defective parts with new
or, at Regent USA's option, serviceable used parts that are equivalent to new parts in
performance. All exchanged parts and products replaced under this warranty will
become the property of Regent USA.

For products (a) sold and used for commercial applications (b) sold outside of the
continental United States, warranty service is obtained by bringing or shipping your
product to an authorized Regent USA service provider. This warranty does not cover
shipping charges, risk of loss during shipment, export taxes, custom duties and taxes, or
any other charges associated with transportation of the product to and from the repair
facility.

Regent USA retains the right to assess all warranty claims and to determine if damages
are covered by the warranty. In case of a claim that is not covered by the warranty, you
will be contacted to determine whether Regent USA should repair the damage for a fee
or whether the product should be returned to you as received by Regent USA.

Limitations of Remedy

This limited warranty excludes all product(s) that has been damaged or rendered
defective (a) as a result of accident, misuse, or abuse; (b) by operation outside the
usage parameters stated in the product's User's Guide; (c) by the use of parts not
manufactured or sold by Regent USA; (d) by modification of the product, or (e) as a
result of service by anyone other than an authorized Regent USA service provider.
Regent USA is not responsible for damages caused by the loss of any programs, data,
or removable storage media.

Regent USA is not liable for any damages caused by the product or the failure of the
product to perform, including any lost profits, lost savings, incidental damages, or
consequential damages. Regent USA is not liable for any claim made by a third party or
made by you for a third party. This limitation applies whether damages are sought, or a
claim made, under this warranty or as a loss claim (including negligence and strict
product liability), a contract claim, or any other claim. This limitation of liability will be
effective even if Regent USA or an authorized representative of Regent USA has been
advised by you of the possibility of any such damages. This limitation of liability,
however, will not apply to claims for personal death or injury.

Before Obtaining Warranty Service

Before contacting Regent USA for warranty service, please refer to your users manual to
make sure all trouble-shooting procedures have been reviewed. If you find that service is
needed, call the Regent USA customer service center toll-free at 1-888-373-4368 or visit

http://www.regent-usa.com. For calls outside the continental US, please call the Regent

USA customer service center at [phone]. You will need to present your bill of
sale or other proof of purchase when requested.

Obtaining Depot Warranty Service

If you purchased a Regent USA product in the United States you are entitled to depot
repair service during the warranty period subject to the following terms and conditions:

1. Depot warranty service is available for all Products purchased and located in the

continental United States.

2. You must contact Regent USA Customer Service Center at 1-888-373-4368.

3. Regent USA or Regent USA Customer Service Center will attempt to resolve

technical issues over the phone. If telephone resolution is not possible, Regent
USA or Regent USA Customer Service Center will then issue a Return Materials
Authorization ("RMA") number to be used as a means of identifying the product
returned. RMA authorizations and numbers are valid for fifteen (15) business
days and void thereafter.

4. You must return the product to Regent USA or unless otherwise directed by

Regent USA to a Regent USA Authorized Service Provider. You must prepay
any shipping charges, export taxes, custom duties and taxes, or any charges
associated with transportation of the Regent USA product. In addition, you are
responsible for insuring any Product shipped or returned and assume the risk of
loss during.

5. All returned Products must be accompanied with (i) the original shipping and

packing materials, (ii) a description of the Regent USA product symptom and (iii)
proof and date of purchase. The RMA number must be clearly printed on the
packing slip and on the exterior-shipping container. All Products must be sent in
secure packaging to avoid any shipping damages.

6. Regent USA and Regent USA Authorized Service Provider reserve the right to

refuse and return, freight collect, Products (i) that are not covered by Regent
USA's warranty; or (ii) for which there is no trouble found. Products delivered to