Page 1
Installation
Operation and
Maintenance
Instructions
Ice Machine
MA14CRSCXS
MA14CRSCXB
Page 2
Installation Operation and Maintenance Instructions
Contents
Intro
Safety
Safety and Warning
Disposal and Recycling
Installation
Environmental Requirements
Electrical
Cutout Dimensions
Product Dimensions
Water Hookup
General Installation
Overlay Panel Dimensions
Overlay Panel Installation
Service
Troubleshooting
Warranty
Obtaining Service
Grille Installation
Door Swing
Door Adjust
Operating Instructions
First Use
Ice
Airflow and Product Loading
Maintenance
Cleaning
Cleaning Condenser
Extended Non-Use
2
Page 3
Installation Operation and Maintenance Instructions
Welcome to the Marvel Experience
Congratulations on adding a new Marvel crescent ice maker to your home and
thank you for choosing our quality American-built product. You’ll enjoy years of
crescent ice in the comfort and convenience of your home, backed by our full
worry-free warranty. We are thrilled to welcome you to our growing community of
Marvel owners, who trust in our products and our support.
The information in this guide is intended to help you install and maintain your new
Marvel crescent ice maker to protect and prolong the lifetime of your unit. We
encourage you to contact our Technical Support team at (800) 223-3900 with any
questions.
Cheers!
3
Page 4
Installation Operation and Maintenance Instructions
Safety and Warning
NOTICE
Please read all instructions before installing, operating, or
servicing the appliance.
Use this appliance for its intended purpose only and follow
these general precautions with those listed throughout this
guide:
SAFETY ALERT DEFINITIONS
Throughout this guide are safety items labeled with a Danger,
Warning or Caution based on the risk type:
DANGER
!
Danger means that failure to follow this safety statement
will result in severe personal injury or death.
Disposal and Recycling
DANGER
!
RISK OF CHILD ENTRAPMENT. Before you throw away
your old refrigerator or freezer, take off the doors and leave
shelves in place so children may not easily climb inside.
If the unit is being removed from service for disposal, check and
obey all federal, state and local regulations regarding the
disposal and recycling of refrigeration appliances, and follow
these steps completely:
1. Remove all consumable contents from the unit.
2. Unplug the electrical cord from its socket.
3. Remove the door.
WARNING
!
Warning means that failure to follow this safety statement
could result in serious personal injury or death.
CAUTION
!
Caution means that failure to follow this safety statement
may result in minor or moderate personal injury, property
or equipment damage.
WARNING
!
CALIFORNIA PROPOSITION 65
This product contains chemicals known to the state of
California to cause cancer and birth defects or other
reproductive harm.
www.P65warnings.CA.gov
Environmental Requirements
This unit is designed to operate between 50°F (10°C) and
100°F (38°C). Higher ambient temperatures may reduce the
unit’s ability to reach low temperatures and/or reduce ice
production on applicable models.
For best performance, keep the unit out of direct sunlight and
away from heat generating equipment.
In climates where high humidity and dew points are present,
condensation may appear on outside surfaces. This is
considered normal. The condensation will evaporate when the
humidity drops.
CAUTION
!
Damages caused by ambient temperatures of
40°F (4°C) or below are not covered by the
warranty.
4
Page 5
Installation Operation and Maintenance Instructions
Electrical
WARNING
!
SHOCK HAZARD — Electrical Grounding Required. Never
attempt to repair or perform maintenance on the unit until
the electricity has been disconnected.
Never remove the round grounding prong from the plug
and never use a two-prong grounding adapter.
Altering, cutting or removing power cord, removing power
plug, or direct wiring can cause serious injury, fire, loss of
property and/or life, and will void the warranty.
Never use an extension cord to connect power to the unit.
Always keep your working area dry.
NOTICE
Electrical installation must observe all state and local
codes. This unit requires connection to a grounded
(three-prong), polarized receptacle that has been placed
by a qualified electrician.
Cutout Dimensions
PREPARE SITE
Your AGA Marvel has been designed for either free-standing
or built-in installation. When built-in, your unit does not
require additional air space for top, sides, or rear. However,
the front grille must NOT be obstructed, and clearance is
required for an electrical connection in the rear.
CAUTION
!
Units can NOT be installed behind a closed
cabinet door.
CUTOUT DIMENSIONS
Filler Panel May Be Added Above or
Below Unit
See Electrical
6SHFLɟFDWLRQV
for Power Supply
to Enclose for a Built-In
Look
The unit requires a grounded and polarized 115 VAC, 60 Hz,
15A power supply (normal household current). An individual,
properly grounded branch circuit or circuit breaker is
recommended. A GFCI (ground fault circuit interrupter) is
usually not required for fixed location appliances and is not
recommended for your unit because it could be prone to
nuisance tripping. However, be sure to consult your local codes.
See CUTOUT DIMENSIONS for recommended receptacle
location.
Typical
Counter
Height
34-1/4"
(870 mm)
to
35-1/8"
(892 mm)
Cutout
Height
25-1/16"
(637 mm)
Preferred location
for electrical outlet
is in adjacent
cabinet.
7"
(178 mm)
4"
(102 mm)
14-3/16"
(360 mm)
5/8"
(16 mm)
18-1/2"
(470 mm)
Minimum
NOTICE
It is extremely important that this unit sits on a
level surface, as it does not have feet levelers. If
it is not level, the ice mold will not fill evenly.
5
Page 6
Installation Operation and Maintenance Instructions
Product Dimensions
*Add 1-1/2” For Water Line Clearance
6
Page 7
Installation Operation and Maintenance Instructions
Water Hookup
PREPARE PLUMBING
The water valve uses a standard 1/4" (6.35 mm)
compression fitting.
! CAUTION
Plumbing installation must observe all state and local
codes. All water and drain connections MUST BE made
by a licensed/qualified plumbing contractor. Failure to
follow recommendations and instructions may result in
damage and/or harm.
Water Supply Connection
When connecting the water supply, please note the following:
• Before installing the unit and connecting to the cold water
supply, review the local plumbing codes.
! CAUTION
Do not use any plastic water supply line. The line is under
pressure at all times. Plastic may crack or rupture with
age and cause damage to your home.
Do not use tape or joint compound when attaching a
braided flexible water supply line that includes a rubber
gasket. The gasket provides an adequate seal – other
materials could cause blockage of the valve.
Failure to follow recommendations and instructions may
result in damage and/or harm, flooding or void the
product warranty.
Use new hose set. Do not reuse old hose set.
! CAUTION
• The water pressure should be between 20 and 120 psi
(138 and 827 kPa).
• The water line MUST have a shut-off valve in the supply
line.
• The water line should be looped into 2 coils. This will allow
the unit to be removed for cleaning and servicing. Make
certain that the tubing is not pinched or damaged during
installation.
WARNING
!
Connect to potable water supply only.
Turn off water supply and disconnect electrical supply
to unit prior to installation.
Use caution when handling back panel. The edges
could be sharp.
1. Turn off water supply and disconnect electrical supply to
product prior to attempting installation.
2. Remove the grille and access panel (if equipped) along
with the back panel.
7
Page 8
3. Locate water
valve in the front of
the unit and thread
water supply line
through.
NOTICE
Route the water
supply line
through the unit so it does not come into contact with any
internal components other than the solenoid valve.
Normal operation creates some vibration. A water supply
line contacting an internal component or cabinet wall
can cause excessive noise during operation or damage
to the line.
4. On the back panel,
break away filler feature in
bushing with flat
screwdriver.
5. Thread water line
through back panel hole
(with bushing).
6. Turn on water supply and check
for leaks.
7. Reinstall the grille and access
panel (if equipped) along with the
back panel.
8. Install retaining clip.
Remove
ZLWKɠDW
screwdriver
Installation Operation and Maintenance Instructions
General Installation
LEVELING INFORMATION
NOTICE
Because these units do not have leveling legs, it is
extremely important that they sit on a level surface. If
they are not level, the ice mold will not fill evenly.
Use a level to confirm
the unit is level. Level
should be placed along
top edge and side edge
as shown.
1
INSTALLATION
1. Plug in the power/electrical cord.
2. Gently push the unit into position. Be careful not to
entangle the cord and water line.
3. Re-check the leveling, from front to back and side to side.
Make any necessary adjustments.
4. Remove the interior packing material and wipe out the
inside of the unit with a clean, water-dampened cloth.
8
Page 9
Installation Operation and Maintenance Instructions
Grille Installation
REMOVING AND INSTALLING GRILLE
! WARNING
Disconnect electric power to the unit before removing the
grille.
When using the unit, the grille must be installed.
Removing the grille
1. Disconnect power to the unit.
2. Loosen the screw (1).
3. Remove grille (2) from unit.
Door Swing
2-1/8" Min.
(54 mm)
90°
Door Swing
Wall
Installing the grille
1. Align cabinet and grille holes and secure, but do not
over tighten grille screw (1).
2. Reconnect power to the unit.
1
2
4
Units have a zero clearance for the door to open 90°,
when installed adjacent to cabinets.
This model requires 2-1/8" (54 mm) door clearance to
accommodate the handle if installed next to a wall.
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Page 10
Installation Operation and Maintenance Instructions
Door Adjust
CHECKING DOOR ALIGNMENT
The unit’s door is aligned at the factory before shipment.
However, its alignment could have been disturbed during
shipment.
NOTICE
Properly aligned, the door’s gasket should be firmly
in contact with the cabinet all the way around the
door (no gaps).
1. Carefully examine the door’s gasket to ensure that it is firmly
in contact with the cabinet.
2. When inspecting door alignment, make sure the door
gasket is not pinched on the hinge side of the door.
ALIGNMENT AND ADJUSTMENT
1. Loosen (do not remove) top and bottom hinge screws.
Right Side
Door Swing
Bottom
Hinge
Pivot Screw
Right Side
Hinge
Reversible
Top Hinge
Left Side
Hinge
Left Side
Door Swing
To reverse the door mounting, perform the following:
1. Remove grille (see GRILLE INSTALLATION).
2. Remove top hinge from cabinet (three screws). Hold
door to keep it from falling.
2. Align door squarely with cabinet. Make sure gasket is
firmly in contact with cabinet all the way around the door
(no gaps).
3. Tighten bottom hinge screws.
4. Tighten top hinge screws.
REVERSING THE DOOR
Location of the unit may make it desirable to mount the door
on the opposite side of the cabinet.
The hinge hardware will be removed and reinstalled on the
opposite side of the cabinet.
3. Lift and tilt door toward you to remove.
4. Remove pivot screw from hinge, flip hinge over, and
install the pivot screw in the same hole but from the
opposite surface.
Top Hinge
Right Side
Top Hinge
Left Side
Pivot
Screw
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Page 11
Installation Operation and Maintenance Instructions
5. Remove bottom hinge from cabinet (two screws).
Replace screws in cabinet.
6. Remove screws on opposite side at bottom of cabinet.
9. Use the 3 screws to attach hinge to top of cabinet—
long, straight edge of hinge should align to the outside
edge of cabinet. Do not tighten screws.
Rotate the door 1800 and s
10.
hi
nge enough to allow door to pass under it.
11.
Push hinge down to insert pivot screw into hole in the top of
door. Tighten screws enough to safely hold the door in
place.
Check that the door is square to the cabinet and tighten all
screws.
et on
to bottom
hin
ge - lift
top
7. Install hinge. Align hinge outer edge with cabinet
Do not tighten screws all the way.
8. Remove screws from top of cabinet.
12.
Align and adjust the door:
A
ADJUSTMENT).
Install grille:
Install the grille.
13.
lign an
d adjust
the d
oor (see ALIGNMENT
AND
11
Page 12
To turn off ice production: Raise the bin arm into an
upright and locked positi
on. The unit will preserve
temperature for ice storage.
NOTICE
If not intending to use the ice maker, turn the water
supply valve off. It is also important to raise the bin arm
of the ice maker (see above). Failure to raise the bin arm
may result in damage to the water valve.
Certain sounds are normal during the unit’s operation. You
may hear the compressor or fan motor, the water valve, or
ice dropping into the ice bucket.
! CAUTION
NEVER use an ice pick, knife or other sharp instrument
to separate cubes. Shake the ice bucket instead.
During periods of limited use or high ambient temperatures, it
is common for cubes to fuse together. Gently shake the
bucket to break apart cubes. If not using the ice maker
regularly, empty the ice bucket periodically to ensure fresh
cubes.
It is normal for cubes to appear cloudy. The cause is air
trapped in the water because of fast freezing. It is not caused
by the health, taste or chemical make up of the water. It is the
same air that is in every glass of water you drink.
Remove the ice bucket for emptying and cleaning. To
remove the ice bucket, raise the bin arm and remove the
bucket from the ice compartment. Use the ice bucket for ice
storage only.
OFF
ON
Installation Operation and Maintenance Instructions
First Use
All controls are preset at the factory. Initial startup
requires no adjustments.
NOTICE
AGA Marvel recommends discarding the ice produced
during the first two to three hours of operation to avoid
possible dirt or scale that may dislodge from the water
line.
To turn the unit on or off:
OFF
Press the rocker switch located inside the door on the front
panel, or behind the grille.
ON
Ice
ICE MAKER OPERATION
When the ice bucket is full, the ice making mechanism will
shut off. However, the refrigeration system will continue to
cool and maintain the ice supply.
NOTICE
Do not place cans or bottles in the ice compartment
because they will freeze.
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Page 13
ICE MAKER ADJUSTMENT
Ice Cube Thickness Adjustment
Interval - As Required
On ice maker equipped models, adjust the cube size by
changing water amount injected into the ice maker
assembly as follows:
1. Remove the ice maker assembly cover (1).
2. Find the adjusting screw on the ice maker assembly
control box (2). The adjusting screw is just below the
minus (-) and plus (+) signs on the control box.
! CAUTION
Too large of an adjustment to the screw can cause the
water to overflow the ice maker and can cause
property damage.
3. Turn the adjusting screw toward the minus (-) sign
(clockwise) for smaller cubes or toward the plus (+) sign
(counterclockwise) for larger cubes.
4. Install the ice maker assembly cover.
ADJUSTING ICE HARVEST
1. Remove the front grille (see GRILLE INSTALLATION).
2. Using a flat tip screwdriver, turn the adjusting screw
(3) a small increment clockwise for a COLDER setting
(slower ice production) or counterclockwise for a
WARMER setting (faster ice production).
3. Reinstall the front grille (one screw).
1
2
C
O
L
D
E
R
Warmer Colder
3
Installation Operation and Maintenance Instructions
Airflow and Product Loading
NOTICE
The unit requires proper airflow to perform at its highest
efficiency. Do not block the front grille at any time, or the
unit will
behind a door.
13
not perform as expected. Do not install the unit
Page 14
Cleaning
EXTERIOR CLEANING
Black Models
Clean surfaces with a mild detergent and warm water
solution. Do not use solvent-based or abrasive cleaners. Use
a soft sponge and rinse with clean water. Wipe with a soft,
clean towel to prevent water spotting.
Clean any glass surfaces with a non-chlorine glass cleaner.
Stainless Models
Stainless door panels, handles and frames can discolor when
exposed to chlorine gas, pool chemicals, saltwater or
cleaners with bleach.
Keep your stainless unit looking new by cleaning with a good
quality all-in-one stainless steel cleaner and polish monthly.
For best results use Claire® Stainless Steel Polish and
Cleaner. Comparable products are acceptable. Frequent
cleaning will remove surface contamination that could lead to
rust. Some installations may require cleaning weekly.
Do not clean with steel wool pads.
Do not use stainless steel cleaners or polishes on any
glass surfaces.
Clean any glass surfaces with a non-chlorine glass cleaner.
Do not use cleaners not specifically intended for
stainless steel on stainless surfaces (this includes glass,
tile and counter cleaners).
If any surface discoloring or rusting appears, clean it quickly
with Bon-Ami® or Barkeepers Friend Cleanser® and a
nonabrasive cloth. Always clean with the grain. Always finish
with Claire® Stainless Steel Polish and Cleaner or
comparable product to prevent further problems.
Using abrasive pads such as ScotchBrite™ will cause
the graining in the stainless to become blurred.
Rust not cleaned up promptly can penetrate the surface
of the stainless steel and complete removal of the rust
may not be possible.
INTERIOR CLEANING
Disconnect power to the unit.
Clean the interior and all removed components using a mild
nonabrasive detergent and warm water solution applied with
a soft sponge or non-abrasive cloth.
Rinse the interior using a soft sponge and clean water.
Do not use any solvent-based or abrasive cleaners.
These types of cleaners may transfer taste to the interior
products and damage or discolor the interior.
Installation Operation and Maintenance Instructions
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Page 15
DEFROSTING
Manual Defrost Models
This unit is a manual defrost model and will require
occasional defrosting. When there is build-up of
1/4" (6 mm) or more of frost, manually defrost the unit.
! CAUTION
DO NOT use an ice pick or other sharp instrument to
help speed up defrosting. These instruments can
puncture the inner lining or damage the cooling unit. DO
NOT use any type of heater to defrost. Using a heater to
speed up defrosting can cause personal injury and
damage to the inner lining.
To defrost:
1. Disconnect power to the unit.
2. Remove ice bucket and discard ice.
3. Place towel or other absorbent material on bottom of ice
bin.
4. Fill the ice bucket half full with warm, not hot water. This
will help the unit defrost faster.
5. Place the ice bucket back into the unit on top of the towel
or other absorbent material.
6. Prop the door in an open position (2 in. [50 mm]
minimum).
7. After about 1 hour remove the ice bin and discard water.
8. Allow the frost to melt naturally.
9. After the frost melts completely clean the interior and all
removed components. (See INTERIOR CLEANING).
NOTICE
DO NOT clean ice bucket using a dishwasher. The bucket
is not dishwasher safe and will be damaged.
10.When the interior is dry, reconnect power and turn unit on.
NOTE: To safeguard against contaminates in ice, discard
first three batches of ice after defrosting.
Installation Operation and Maintenance Instructions
Cleaning Condenser
INTERVAL - EVERY SIX MONTHS
To maintain operational efficiency, keep the front grille free of
dust and lint, and clean the condenser when necessary.
Depending on environmental conditions, more or less
frequent cleaning may be necessary.
! WARNING
Disconnect electric power to the unit before
cleaning the condenser.
NOTICE
DO NOT use any type of cleaner on the condenser
unit.
Remove the grille. (See GRILLE INSTALLATION).
1.
2.
Clean the condenser coil using a using a soft
brush with a “combing” action or vacuum cleaner. Do
not touch the condenser coil.
3.
Install the grille.
Condenser
15
Page 16
Extended Non-Use
VACATION/HOLIDAY, PROLONGED SHUTDOWN
The following steps are recommended for periods of
extended non-use or if the unit will be exposed to
temperatures of 40°F (5°C) or less:
1. Remove all consumable content from the unit.
2. Disconnect the power cord from its outlet/socket and
leave it disconnected until the unit is returned to service.
3. Turn off the water supply.
4. If ice is on the evaporator, allow ice to thaw naturally.
5. Clean and dry the interior of the cabinet. Ensure all water
has been removed from the unit.
6. Disconnect the water and drain line making sure all water
is removed from the lines.
7. The door must remain open to prevent formation of mold
and mildew. Open door a minimum of 2"
(50 mm) to provide the necessary ventilation.
For questions regarding extended non-use, please
call AGA Marvel at 800.223.3900.
! CAUTION
Damage caused by freezing temperatures is not covered
by the warranty.
Do not put anti-freeze in your unit.
Installation Operation and Maintenance Instructions
16
Page 17
Installation Operation and Maintenance Instructions
Troubleshooting
BEFORE CALLING FOR SERVICE
If you think your AGA Marvel product is malfunctioning, read
the CONTROL OPERATION section to clearly understand the
function of the control.
If the problem persists, read the NORMAL OPERATING
SOUNDS and TROUBLESHOOTING GUIDE sections below
to help you quickly identify common problems and possible
causes and remedies. Most often, this will resolve the problem
without the need to call for service.
IF SERVICE IS REQUIRED
If you do not understand a troubleshooting remedy, or your
product needs service, contact AGA Marvel directly at
800.223.3900.
When you call, you will need your product Model and Serial
Numbers. This information appears on the Model and Serial
number plate located on the upper right or rear wall of the
interior of your product.
NORMAL OPERATING SOUNDS
All models incorporate rigid foam insulated cabinets to
provide high thermal efficiency and maximum sound reduction
for its internal working components. Despite this technology,
your model may make sounds that are unfamiliar.
Normal operating sounds may be more noticeable because of
the unit’s environment. Hard surfaces such as cabinets, wood,
vinyl or tiled floors and paneled walls have a tendency to
reflect normal appliance operating noises.
TROUBLESHOOTING GUIDE
! DANGER
ELECTROCUTION HAZARD. Never attempt to repair or
perform maintenance on the unit before disconnecting
the main electrical power.
Troubleshooting - What to check when problems occur:
Problem Possible Cause and Remedy
Unit Develops
Frost on
Internal
Surfaces.
Unit Develops
Condensation
on External
Surfaces.
Product Is
Freezing.
Product is Not
Cold Enough.
Causes which affect the internal temperatures of the
cabinet include:
• Temperature setting.
If there is excessive build-up of 1/4" or more,
manually defrost the unit.
Ensure the door is closing and sealing properly.
High ambient temperature and excessive
humidity can also produce frost.
The unit is exposed to excessive humidity.
Moisture will dissipate as humidity levels
decrease.
Because produc
may freeze, ensure no product is touching the
rear wall.
Adjust the temperature to a warmer set point.
Adjust the temperature to a cooler set point.
Ensure unit is not located in excessive ambient
temperatures or in direct sunlight.
Ensure the door is closing and sealing properly.
Ensure nothing is blocking the front grille, found
at the bottom of the unit.
Ensure the condenser coil is clean and free of
any dirt or lint build-up.
t in contact with the rear wall
Listed below are common refrigeration components with a
brief description of the normal operating sounds they make.
NOTE: Your product may not contain all the components
listed.
• Compressor: The compressor makes a hum or pulsing
sound that may be heard when it
operates.
• Evaporator: Refrigerant flowing through an evaporator
may sound like boiling liquid.
• Condenser Fan: Air moving through a condenser may be
heard.
• Ambient temperature where installed.
• Installation in direct sunlight or near a heat source.
• The number of door openings and the time the door is
open.
• Obstruction of front grille or condenser.
17
Page 18
Installation Operation and Maintenance Instructions
Entire Product
Limited One Year Parts and Labor Warranty
AGA MARVEL warrants that it will supply all necessary parts
and labor to repair or replace in the end user’s home or office,
any component which proves to be defective in material or
workmanship, subject to the condition and exclusions stated
below, for a period of one year from the date of purchase by the
end user.
Additional Second Through Fifth Year
Limited Parts Only Warranty
During the four years following expiration of the one year limited
warranty, AGA MARVEL will supply replacement parts for the
hermetically sealed refrigeration system which consists of the
compressor, condenser, drier, accumulator, bypass valve,
connecting tubing and the evaporator that are proven to be
defective due to workmanship or materials subject to the
conditions and exclusions below.
The above warranties do not cover:
• Shipping costs of replacement parts or returned defective
parts.
• Customer education or instructions on how to use the
appliance.
• Any content loss due to product failure.
• Removal or installation of product.
Parts or Service
Not Supplied or Designated by AGA MARVEL The
above warranties also do not apply if:
• The original bill of sale, deliver date, or serial number
cannot be verified.
• Defective parts are not returned for inspection if so
requested by AGA MARVEL.
• The refrigeration equipment is not in the possession of the
original end use purchaser.
The warranties set forth herein are the only warranties extended
by AGA MARVEL. Any implied warranties, including the implied
warranty of merchantability, are limited to the duration of these
express warranties. In no event shall AGA MARVEL be liable for
any consequential or incidental damages or expenses resulting
from breach of these or any other warranties, whether express or
implied.
Some states do not allow the exclusion or limitation of
consequential damages or a limitation on how long an implied
warranty lasts, so the above exclusion or limitation may not apply
to you. This warranty gives you specific legal rights and you may
have other rights that may vary from state to state.
No person, firm, or corporation is authorized to make any other
warranty or assume any other obligation for AGA MARVEL.
These warranties apply only to products used in any of the fifty
states of the United States and the District of Columbia.
Nor do the above warranties cover failure of this product or its
components due to:
• Transportation or subsequent damages.
• Improper installation, misuse, abuse, accident or
alteration, use of wiring not conforming to electrical
codes, low or high voltages, failure to provide
necessary maintenance, or other unreasonable use.
• Improper installation, misuse, abuse, accident or
alteration, use of wiring not conforming to electrical
codes, low or high voltages, failure to provide
necessary maintenance, or other unreasonable use.
To obtain performance of this warranty, report any defects to:
1260 E. VanDeinse
St. Greenville MI
48838
Phone: 800.223.3900
18
Page 19
Installation Operation and Maintenance Instructions
If Service is Required:
• If the product is within the first year warranty period please
contact your dealer or call AGA MARVEL Customer Service
at 800.223.3900 for directions on how to obtain warranty
coverage in your area.
• If the product is outside the first year warranty period, AGA
MARVEL Customer Service can provide recommendations of
service centers in your area. A listing of authorized service
centers is also available at www.agamarvel.com under the
service and support section.
• In all correspondence regarding service, be sure to give the
service number, serial number, located on your product’s
serial plate, and proof of purchase.
• Try to have information or description of nature of the
problem, how long the unit has been running, the room
temperature, and any additional information that may be
helpful in quickly solving the problem.
• Table B is provided for recording pertinent information
regarding your product for future reference.
Date of Purchase
Dealer’s name
Dealer’s Address
Dealer’s City
Dealer’s State
Dealer’s Zip Code
Appliance Serial Number
Appliance Service Number
Date Warranty Card Sent
(Must be within 10 days of
purchase).
For Your Records
19
Page 20
1260 E. VanDeinse
St. Greenville MI
48838
800.223.3900
10/11/18
30605 Rev_A
www.agamarvel.com
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