Supplier Name: MARSHALL AIR SYSTEMS, INC.
Address: 419 Peachtree Drive South
Charlotte, NC 28217
Models CB1, CB1INTL
Serial #: ———————————————————
Date Received: ———————————————————
Date Installed: ———————————————————
Telephone #: 704-525-6230
Toll Free #: 800-722-3474 Customer Service
Fax #: 704-525-6229
Service Referral #: 800-722-3474
Local Service Name: ———————————————————
Local Service #: ———————————————————
———
MODEL: CB1, CB1INTL
MANUFACTURER'S INTRODUCTION
This Transfer Cabinet 45.500" features Marshall's own ThermoGlo™ heating technology. Heat radiates from every square inch of the
upper flat plate heating surface. This eliminates the need to clean intricate calrod, wire and reflector assemblies. A precision
microprocessor-type digital display and digital "set point" temperature controller maintain consistent product temperatures. This unit
also has lower heat that is controlled by microprocessor temperature controls.
1. Unpack unit and remove all protective paper or plastic covering from metal parts.
2. Place cabinet on stable base.
3. The unit should be caulked to the counter top as required by health department codes.
4. A ttach proper plug to match a receptacle rated for 208V, 30 Amp.
CHECKLIST AND CLEANING GUIDE DAILY
OPENING CHECKLIST
1. Turn on the power switches. There is a power switch for each deck. This will light the displays on the temperature controllers
(They are mounted behind the removable cover). The switches next to the temperature controllers each operate (2) of the
controllers, the heaters, and the lights for each deck. The unit is ready to use after a 30 minute preheat period.
2. The temperat ure controller on the unit is factory set. With the control "ON", the actual temperature is displayed. The face plate
of the control is either black or gray. The set point may be verified or changed as follows:
IF BLACK: depress the set button to view the set point. To change set point, use Up/Down arrow to select new set point while
holding set button down.
IF GRAY: depress the set button and RELEASE to view set point. To change set point, push "set" and, within three seconds,
use Up/Down arrow to select new set point.
CAUTION: PRESS ONLY WITH SOFT PART OF FINGER -- DO NOT PUSH WITH SHARP OBJECT.
3. In normal operation, the digital controller will TRANSFER a value of the temperature as the unit cycles. The high & low
temperatures will be shown as it cycles.
CLOSING CHECKLIST
1. Turn off the unit and allow it to cool for 20 minutes.
2. Pans and wire grates should be removed, washed in mild multi-purpose detergent, rinsed and sanitized.
3. Clean unit and base with a damp cloth or non-abrasive cleaner. DO NOT IMMERSE UNIT IN WATER! DO NOT USE
CAUSTIC CLEANING SOLUTIONS!
4. Allow sufficient drying time before attempting to use.
130590 RV081397
Copyright @ 1997 Marshall Air Systems. Inc.
All Rights Reserved.
2
call electrician
r Move
MODEL CB1, CB1INTL
PREVENTIVE MAINTENANCE
Follow the daily schedule; there are no adjustments.
1. If only one deck is to be used, use the upper deck. The switch on the left side of the temperature controllers operates that
section.
TROUBLE SHOOTING CHART
Identify problem in the left column and look for probable cause and solution in right hand column. Probable causes listed in the order they are most
likely to happen. This sequence should be used to isolate the problem.
Problem Probable Cause Solution
1. No Heat Unplugged Circuit breaker is tripped Plug in Reset breaker -
2. Temperature Controller Flashing 999 *Defective temperature controller or
3. Temperature Controller Displays
Less Than set point
4. Low Product Temperature Set point too low Excessive air draft Reset to Temperature Controlle
* NOTE: when replacing sensor, a special heat sink sealant will be present when removing failed sensor. Applying new sealant is
not required; however, be sure to utilize existing sealant when mounting new sensor.
Cord/plug defective Call Marshall Customer Service
sensor
*Loose sensor or defective heating unit
assembly
if tripped twice
Call Marshall Customer Service
Call Marshall Customer Service
unit or shield draft
130590 RV081397
Copyright (a) 1997 Marshall Air Systems, Inc.
All Rights Reserved.
3
LIMITED.HHC.DOC
HEATED HOLDING CABINET LIMITED WARRANTY
MARSHALL AIR SYSTEMS, INC., ("Marshall") warrants to the first purchaser ("Purchaser") all new equipment of its manufacture to be free
of defects in material and factory workmanship for a period of one year from date of shipment provided that (i) the equipment is installed in the
Continental United States, Canada or Hawaii and operated according to the Owner's Manual while located at the original address of
installation, (ii) the warranty registration card has been completed and returned to the factory within fifteen (15) days after installation, and (iii) a
post-installation start-up has been performed by an authorized service representative (portable equipment not applicable). Marshall's obligation
under this warranty is limited to the repair or replacement at its option of any defective part. Under certain circumstances, Marshall will
reimburse Purchaser for limited labor costs in replacing parts during a period of not more than ninety (90) days from date of shipment, provided
that Labor Reimbursement instructions are followed and items i, ii, and iii above are completed. See special provision for portable equipment. It
is understood that Marshall's obligation with respect to equipment located outside the Continental United States, Canada or Hawaii is limited to
replacement parts only.
Because Marshall does not and cannot control Purchaser's installation, use, and maintenance of equipment manufactured by Marshall, this
warranty DOES NOT COVER:
Any equipment calibration;
Any component disassembled in the field:
Damage due to improper cleaning and/or abuse, i.e. burner rotation, grease accumulation in electrical components or plugs (hosing or
"watering down" equipment will cause electrical failures not covered by warranty);
Blown fuses or bulbs, motor brushes, and Teflon components:
Any replacement parts used on the equipment which are not purchased from Marshall:
Accessory components not installed and/or manufactured by Marshall.
Shipping damage must be reported to the carrier and is not covered under this warranty. Marshall will not be liable for damage as a result
of improper installation, misuse, abuse, alteration of original design, incorrect voltage, unauthorized service, breakage of fragile items, or any
other damage caused by an act out of Marshall's control.
The effect of corrosion, fire, and normal wear on the equipment or component parts is not covered by this warranty. This warranty does not
cover cooking performance, smoke capture or holding temperatures which is a function of food types, textures, temperatures, equipment line
ups and other variables chosen by the Purchaser and over which Marshall has no control. This warranty does not apply to damage caused by
accident or to damage caused by the negligence of Pu rchaser or the employees of Purchaser or to damage caused by lightning generated
electrical current or any other Act of God whatsoever. This warranty does not apply to any equipment bearing a serial number which has been
tampered with or altered. Marshall reserves the right to accept or reject any such claim in whole or in part. Marshall will not accept the return of
any product without prior written approval from Marshall, and all such approved returns shall be made at Purchaser's sole expense.
THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTY OF
MERCHANTABILITY AND THE IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, OR PATENT OR OTHER
INTELLECTUAL PROPERTY RIGHT INFRINGEMENT, AND EXCEPT FOR THE EXPRESS WARRANTY CONTAINED HEREIN, THE
EQUIPMENT IS SOLD "AS IS." REMEDIES UNDER THIS WARRANTY AND UNDER ANY WARRANTY THAT MAY SURVIVE THE
DISCLAIMER OF WARRANTIES ARE LIMITED EXCLUSIVELY TO THOSE REMEDIES DESCRIBED ABOVE. NO OTHER REMEDY IS
AVAILABLE UNDER THIS WARRANTY OR ANY OTHER WARRANTY. NEITHER THIS WARRANTY NOR ANY OTHER WARRANTY
COVERS, AND MARSHALL WILL NOT BE RESPONSIBLE FOR, ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING BUT
NOT LIMITED TO THE COST OF DISASSEMBLY AND SHIPMENT OF THE EQUIPMENT, PRODUCTION OR PRODUCT LOSSES,
INJURY TO OTHER PROPERTY, OR LOST PROFITS RESULTING FROM THE USE OF OR INABILITY TO USE THE PRODUCTS OR
FROM THE PRODUCTS BEING INCORPORATED IN OR BECOMING A COMPONENT OF ANY OTHER PRODUCT OR GOODS, OR
OTHER LOSSES. WHERE, DUE TO OPERATION OF LAW, CONSEQUENTIAL AND INCIDENTAL DAMAGES CANNOT BE EXCLUDED,
THEY ARE EXPRESSLY LIMITED IN AMOUNT TO THE PURCHASE PRICE OF THE EQUIPMENT.
FOR INTERNATIONAL INSTALLATIONS -- PLEASE CONTACT YOUR LOCAL MARSHALL
AIR SYSTEMS RECOGNIZED DISTRIBUTOR.
RV121096
Copyright 3 1994 Marshall Air Systems, Inc.
All Rights Reserved.
HEATED HOLDING CABINET
WARRANTY PROCEDURES
RETURN GOODS AUTHORIZATION FOR PARTS - FACTORY DIRECT
For prompt warranty parts replacement and RGA processing, please call Marshall's Customer Service
Department at 800-722-3474 or 704-525-6230 for assistance. In all cases, a Return Goods
Authorization (RGA) number must be issued by Marshall Air Systems, Inc. Unauthorized returns will
not be processed.
Option #1: Purchaser to return part prepaid to Factory, Marshall to repair or replace at own
expense if defective, and ship part back to Purchaser prepaid.
Option #2: Marshall to furnish replacement part freight prepaid with or without requesting return of
the defective part.
WARRANTY LABOR REIMBURSEMENT AND/OR PARTS REPLACEMENT THROUGH
RECOGNIZED SERVICE AGENCY
To be reimbursed for warranty labor costs, authorization must be given by Marshall Air Systems, Inc.
Unauthorized work will not be reimbursed. Work must be performed by a Marshall Air Systems Recognized
Service Agency within the service time allowance guidelines and must be submitted along with failed parts (if
applicable) to Marshall Air Systems (freight prepaid) within 30 days of the work being performed. Travel is
covered, but must not exceed 50 miles or 1 hour, whichever is greater. Call Marshall's Service Department at
800-722-3474 or 704-525-6230 with any questions. Service is to be performed by recognized service agencies
during normal working hours. Owner to pay for all other charges including excessive travel or overtime charges.
DIAGNOSTIC LABOR CHARGES ARE INCLUDED IN SERVICE TIME ALLOWANCE GUIDELINES. All
portable equipment (under 90 pounds) shall be delivered by Purchaser, at his/her expense, to the nearest
authorized service agency for in-shop repair or at Purchaser's discretion he/she will pay all travel time and
mileage expenses for portable equipment.
NON-WARRANTY RETURNS:
All items returned for customer convenience are subject to a 20% restocking fee. In the event of an error by
Marshall Air Systems, Inc., a Returned Goods Authorization will be issued for full credit.
FOR INTERNATIONAL INSTALLATIONS -- PLEASE CONTACT YOUR LOCAL
MARSHALL AIR SYSTEMS RECOGNIZED DISTRIBUTOR.
125715 RV042798
Copyright 1994 Marshall Air Systems. Inc.
All Rights Reserved
PROCEDUR.HHC.DOC
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