Supplier Name: MARSHALL AIR SYSTEMS, INC.
Address: 419 Peachtree Drive South
Charlotte, NC 28217
Model#: ____________________
Serial #: ____________________
____________________
____________________
Date Received: ____________________
Date Installed: ____________________
Telephone #: 704-525-6230
Toll Free #: 800-722-3474 Customer Service
Fax #: 704-525-6229
Service Referral #: 800-722-3474
Local Service Name: ____________________
Local Service #: ____________________
MANUFACTURER'S INTRODUCTION
The Models BZ6, BZ6A, BZ6AINTL
ThermoGlo™ Downheater feature Marshall's
own ThermoGlo™ heating technology.
ThermoGlo™ offers maintenance free operation
since it does not rely on bulbs or parabolic
reflectors to achieve its even, gentle heat
pattern. Each model includes mounting
brackets, On/Off switch and an infinite
temperature controller. The Downheater mounts
on slide brackets built into the microwave and
suspended overshelf.
130522BZ6 RV092899
Copyright 1999 Marshall Air Systems, Inc.
All Rights Reserved
MODELS BZ6, BZ6A, BZ6AINTL -THERMOGLO™ DOWNHEATER
INSTALLATION
PRE-INSTALLATION
The ThermoGlo™ Downheater has been packaged to minimize the risk of shipping damage. Immediately
upon receipt, make certain to inspect the unit for any evidence of damage that might have occurred through
rough handling in shipment. FILE ALL CLAIMS WITH THE FREIGHT CARRIER.
FINAL INSTALLATION
1. Unpack unit and remove all protective paper or plastic covering from metal part s.
2. This unit is designed to slide under the shelf system on a rail track. If it is not going to be used with
this rail track system, the brackets must have holes drilled in the flanges to mount the
ThermoGlo™.
3. The wires should to be connected to a power source and routed through flex conduit for the Model
BZ6. A power cord is provided on the Model BZ6A for connection to a 120V receptacle. The plug
on this cord is NEMA #5-15. The BZ6AINTL is provided with a 3-wire power cord only;
no plug is provided. THE HEATER WILL BE DESTROYED IF CONNECTED TO IMPROPER
SUPPLY VOLTAGE.
4. This equipment should be installed, adjusted, and serviced by qualified electrical maintenance
personnel familiar with the construction and operation of electrical equipment and the hazards involved.
It is the responsibility of the individual installing the ThermoGlo™ to take diligent care to mount and
connect the electrical wiring so that it complies with the National Electrical Codes and Occupational
Safety and Health Act (OSHA ).
THERMOGLO™ WITH ON/OFF SWITCH
1. This unit consists of a junction box and a switch designed to be mounted to the end of the heater. The
switch is rated for a maximum of 12 amps at 120 volts, 208 volts, or 240 volts.
2. Before operating the ThermoGlo™ Downheater, set heat control switches (infinite switches) to 10
position on dial.
DAILY CHECKLIST AND CLEANING GUIDE TO
USE THE DOWNHEATER
1. Turn on the power switch.
2. The unit is ready to use after a 15 minute preheat period.
130522BZ6 RV092899
Copyright 1999 Marshall Air Systems, Inc.
All Rights Reserved
1
2
MODELS BZ6, BZ6A, BZ6AINTL -THERMOGLO™ DOWNHEATER
CLEANING CHECKLIST
1. Turn off the unit and allow it to cool for 30 minutes.
2. Clean unit with a damp cloth and cleaner degreaser.
ONLY CLEAN WHEN THERMOGLO™ HAS COOLED!
DO NOT IMMERSE UNIT IN WATER!
DO NOT SATURATE HEATER SURFACES WITH WATER!
DO NOT USE CAUSTIC, ABRASIVE OR CORROSIVE CHEMICAL CLEANERS!
DO NOT USE SHARP OBJECTS TO SCRAPE CLEAN!
3. The ThermoGlo™ Downheater is enclosed in a stainless steel wrap. This heater is constructed so that
heat expansion and cooling cycles may take place freely. Therefore, by no means is it water tight.
4. Allow sufficient drying time before attempting to use.
MONTHLY MAINTENANCE
1. Follow the Daily Checklist and Cleaning Guide. The only adjustments that can be made are the infinite
controllers (see Figure 2 or Figure 4).
2. With proper maintenance procedures and consideration to heater construction, the ThermoGlo™
Downheater will give years of trouble-free operation.
TROUBLESHOOTING
* DISASSEMBLING HEATER VOIDS WARRANTY *
Identify problem in the left column and look for probable cause and solution in right hand column. Probable
causes listed in the order they are most likely to happen. This sequence should be used to isolate the problem.
PROBLEMPROBABLE CAUSE SOLUTION
1. No Heat UnpluggedPlug in
2. Low Product TemperatureInfinite controller set too lowAdjust to higher setting
Circuit breaker is trippedReset breaker; call electrician if
tripped twice
Cord/plug defectiveReplace cord/plug
Controller "off'Turn knob "on" and to desired