Supplier Name: MARSHALL AIR SYSTEMS, INC.
Address: 419 Peachtree Drive South
Charlotte, NC 28217
Serial#: ___________________________
Date Received: ___________________________
Date Installed: ___________________________
Telephone #: 704-525-6230
Fax #: 704-525-6229
Service Referral# 800-722-3474
Local Service Name: ___________________________
Local Service #: ___________________________
Conveyor Speed
Setting: ___________________________
PRODUCT DESCRIPTION
The Marshall High Speed Vertical Toaster produces
a grilled effect on the cut side of the sandwich buns.
GENERAL SPECIFICATIONS
The buns are inserted at the top of the unit and are
pressed against a heated platen surface, which is
Height: 23.250"
covered by a replaceable toaster platen sheet. The
Width: 19.875"
spacing between the heated grill and the conveyor is
Depth: Model CH7B-12”, CH7-15.250”
adjustable to accommodate different thickness of
Model CH7C-12”, CH7D-12”, CH7F-12”,
buns. The buns are discharged onto a product slide
CH7G-12”, CH7H-12”
at the bottom of the unit. Toaster Models CH7,
Electrical: 208V Single Phase 18.5 Amps
CH7B, have variable speed motor controls. Models
240V Single Phase 21.0 Amps
CH7C, CH7D have single speed motors. Toast time
Power Cord: 6 ft. 3 wire including ground, with NEMA
on the CH7C toaster is 8 seconds heel, and 11
L6-20Pplug (208V) (CH7C Models L6-
seconds crown. The CH7D toaster has a toast time
30p 30P)(CH7H Models NEMA 6-20P)
of 23 seconds on both the crown and heel. The
(Plug furnished by others on
CH7F toaster has a toast time of 9 seconds on both
internationsl International units) (CH7CINTLCE
the crown and heel. The CH7F-15 toaster has a
NEMA NEMA L6-30P)
toast time of 15 seconds on both the crown and heel.
Weight: 116 lbs.
The CH7G toaster has a toast time of 3.5 minutes.
Listing: ETL and NSF
The CH7H has a 60 second toast time. Additionally,
the heat settings are preset in factory, which
eliminates unauthorized tampering. The flexibility of
this toaster is unmatched allowing operations to
produce the hottest buns in the shortest time.
FOR YOUR SAFETY
DO NOT STORE OR USE GASOLINE OR OTHER FLAMMABLE VAPORS OR LIQUIDS IN THE VICINITY OF
THIS OR ANY OTHER APPLIANCE.
WARNING: IMPROPER INSTALLATION, ADJUSTMENT, ALTERATION, OR MAINTENANCE
CAN CAUSE PROPERTY DAMAGE, INJURY OR DEATH. READ THE INSTALLATION, OPERATION AND
MAINTENANCE INSTRUCTIONS THOROUGHLY BEFORE INSTALLING OR SERVICING THIS EQUIPMENT.
KEEP THIS MANUAL IN A SAFE PLACE AND RETAIN FOR FUTURE USE.
1. The toaster is packaged to minimize the risk of shipping damage. Immediately upon receipt,
make certain to inspect the unit for damage. FILE ALL CLAIMS WITH THE FREIGHT CARRIER.
2. Unpack unit and remove all protective paper or plastic from metal parts.
FILE ANY CONCEALED DAMAGE CLAIMS WITH THE FREIGHT CARRIER.
3. This toaster is shipped wired and ready to plug into a grounded NEMA L6-20R amp receptacle.
(208 Volt Single Phase, 3 wire including the ground circuit). Check receptacle for proper voltage
and phase. Units which are 240V single phase international are shipped with no electrical plug.
INSTALLATION
1. It is necessary to seal bottom of toaster to the countertop using NSF listed silicone sealant.
2. Check that the two lift off side covers are in place on the toaster AND THE LEFT COVER IS SECURED WITH A SCREW AT THE BOTTOM.
3. Check that the toaster platen sheet is installed over the contact platen. The toaster platen sheet is
installed from the top of the unit by lightly creasing it at the center, and directly hanging it on the
center platen. USE ONLY MARSHALL APPROVED PLATEN SHEETS OR TOASTER WARRENTY IS VOID.
4. Install the bun guide assembly on the toaster. (Figure 4)
5. Connect the toaster to the power supply.
6. Turn on the power switch and check for free movement of the two conveyor belts. If unit is
equipped with LED control, display will read “Lo.”
7. Unit is ready to used in approximately 15 minutes. LED control will display “Rdy.”
8. After warm up, drop buns into the toaster at the top of the unit. For proper operation, insert heels
on the side of the toaster marked "Heel", and crown on the opposite side. THE CUT SIDES OF
THE HEEL AND CROWN MUST FACE EACH OTHER. DO NOT USE PRE-BUTTERED BUNS
WITH THIS TOASTER.
9. The toasted heel and crown will drop down onto the product slide together. Check the
appearance of the toasted buns.
10. Adjust the gap settings using the two levers inside the right panel. (See Figure 8). The levers are
labeled “HEEL” gap and “CROWN” gap. To adjust the gap, loosen the black adjustment knob
(Figure 8), several turns to disengage the threaded rod from the locator holes. Turn the lever to
the desired position and retighten the black knob so that the threaded rod engages in one of the
locator holes.
11. The speed control is located behind the left side cover of the CH7, CH7B toasters only.
DISCONNECT (UNPLUG) THE POWER BEFORE OPENING THE SIDE COVER. The speed
control can be adjusted to control the conveyor belt speed to lighten and darken the toasted
product. The toaster is shipped with the speed control set for a twelve-second toast. Models
CH7C and CH7D have a single speed motor. CH7C models have a toast time of a 8 seconds
heel and 11 seconds crown. CH7D models have a speed of 23 seconds both crown and heel.
CH7F has a 9 second toast time both crown and heel. The CH7F-15 has a 15 second toast time.
CH7G models have a 3.5 minute toast time both crown and heel.
12. Test at least 3 buns before putting the toaster into service. Uniform surface toasting and bun
temperature are achieved when the gap described in step 10 is set correctly.
OPERATION (UNITS WITH LED CONTROL)
1. The toaster is operated by pressing and releasing the “I/O” Button of the control. “Lo” will be
displayed.
2. The display of the control will show “Rdy” once the toaster is up to temperature. (Approximately
15 minutes.)
3. For proper operation, insert heels on the side of the toaster marked "HEEL", and crowns on the
opposite side.
4. To turn off, press and
to remove any parts. Once the toaster has cooled (approximately 30 minutes), the display will
show “Off.”
5. The LED Control will indicate important information:
A. Press and release either the Crown or the Booster Button, the pre-programmed
temperature settings will flash. This will display for 5 seconds or until another button is
pressed.
B. Press and hold either the Crown or the Booster Button for 3 seconds, the actual platen
temperatures will be displayed. This will display until another button is pressed.
6. Definitions of various displays:
“Off” Unit is off and not operating.
“Lo” Heater platens have not reached programmed set temperature.
“Rdy” Unit has reached programmed set temperature and is ready to toast.
“Hi” Unit is off and too hot to touch most removeable parts.
“AL1” This is an alarm message that indicates the Center Platen Probe is disconnected
“AL2” This is an alarm message that indicates the Booster Platen Probe is disconnected
“AL3” This is an alarm message that indicates the Center Platen is too hot. Normally
“AL4” This is an alarm message that indicates the Booster Platen is too hot. Normally
hold the “I/O” Button. “Hi” will be displayed which means unit is still too hot
OPERATION (UNITS WITH HEAT SWITCH AND CONVEYOR SWITCH)
1. The toaster is operated by turning on the power switch and then the heat switch.
2. Allow the toaster to warm up for approximately 15 minutes before toasting buns.
3. For proper operation, insert heels on the side of the toaster marked "HEEL", and crowns on the
opposite side.
4. Turn unit off at the end of the day.
5. Toaster Platen Sheet General Information:
A. The toaster is not designed for use with buttered buns.
B. The life of the Toaster Platen Sheet depends on usage and cleaning.
C. If the sheet is turning white, the black pigment is fading out of the sheet and does not
mandate sheet replacement.
D. When buns no longer feed through the machine but instead are damaged or torn, the
toaster platen sheet should be replaced. Replace ONLY with Marshall toaster platen
sheet.
E. To obtain maximum life, rotate the sheet daily so the “HEEL” side is opposite from the day
before.
F. USE ONLY MARSHALL APPROVED PLATEN SHEETS OR TOASTER WARRANTY IS
VOID.
CAUTION: DO NOT REMOVE THE CONTROL PANEL COVER WITHOUT FIRST TURNING OFF
THE TOASTER AND UNPLUGGING THE TOASTER.
PREVENTIVE MAINTENANCE
DAILY:
1. Carefully remove the toaster platen sheet (Figure 5), lay it on a flat surface, and wipe with a soft
cloth or towel and clean with soap and water. Use ONLY enough water to make the cloth damp.
DO NOT USE ABRAVISES ON THE TOASTER PLATEN SHEET.
2. Rotate toaster platen sheet so the “HEEL” side is on the “CROWN” side, opposite than the day
before.
3. Re-install all parts after drying.
WEEKLY:
1. Turn toaster off and unplug power cord from wall receptacle.
3. Remove the front and back covers (Figure 3,4), by lifting these covers off the toaster. Clean these
covers with soap and water. Wipe the exposed metal parts with a damp soft cloth or towel.
4. Reconnect the power cord.
5. Clean belts according to the Belt Cleaning Procedures below. Do not scrub belts with abrasive
material.
Cleaning Pad: Scotch-Brite™ All Purpose Scouring Pad #9488R.
Contact a Marshall parts distributor or your restaurant
supplies dealer to get these products
NOTE: TOASTER BELTS MUST BE CLEANED WHILE TOASTER IS AT OPERATING
Contact a Marshall parts distributor or your restaurant
supplies dealer to get these products.
SEE FIGURE #14 FOR BELT CLEANING INSTRUCTIONS.
MONTHLY:
1. Perform Daily and Weekly Maintenance.
2. Replace any worn out toaster platen sheets or conveyor belts with Marshall parts. USE ONLY
MARSHALL APPROVED PLATEN SHEETS OR TOASTER WARRANTY IS VOID.
QUARTERLY:
1. Inspect motor brushes on variable speed models. If ¼” in length or less, replace with new.
2. Lubricate the drive chain with drops of any grade motor or machine oil.
TROUBLE SHOOTING GUIDE
NOTE: SERVICE MUST BE PERFORMED BY A QUALIFIED SERVICE COMPANY. THE
TERM "QUALIFIED SERVICE COMPANY" MEANS ANY INDIVIDUAL, FIRM,
CORPORATION OR COMPANY WHICH IS EITHER ENGAGED IN AND IS
RESPONSIBLE FOR THE INSTALLATION OR REPLACEMENT OF ELECTRICAL
COMPONENTS, OR THE CONNECTION, INSTALLATION OR REPAIR OF
ELECTRICAL APPLIANCES, WHO IS EXPERIENCED IN SUCH WORK, FAMILIAR
WITH ALL PRECAUTIONS REQUIRED, AND HAS COMPLIED WITH ALL THE
REQUIREMENTS OF THE AUTHORITY HAVING JURISDICTION.
WARNING: INSPECTION, TESTING, AND REPAIR OF ELECTRICAL EQUIPMENT SHOULD BE
PERFORMED BY QUALIFIED SERVICE PERSONNEL. THE UNIT SHOULD BE
UNPLUGGED WHEN SERVICING, EXCEPT WHEN ELECTRICAL TESTS ARE
REQUIRED.
DANGER: USE EXTREME CARE DURING ELECTRICAL CIRCUIT TESTS. LIVE CIRCUITS
WILL BE EXPOSED. WHERE TESTING INDICATES "WITH POWER OFF", BE
SURE THAT THE CONVEYOR AND HEAT SWITCHES ARE OFF AND TOASTER IS
UNPLUGGED.
PROBLEM:
1. No heat and conveyor belts do not move.
SOLUTION:
A. Check that toaster is plugged in. Check condition of power cord and plug.
B. Check that conveyor power switch is on.
C. Check circuit breaker in main breaker panel. Reset if necessary.
D. Check that there is power at receptacle. Verify voltage is correct based upon the voltage listed on
the toaster nameplate.
E. Verify voltage is flowing through conveyor switch.
F. WITH UNIT UNPLUGGED,
check wiring. Any wires or terminals with burns or discoloration from arcing should be replaced.
All wiring, if replaced, should be same or higher rated wire.
G. If equipped with LED control, check for error message. “AL1” message is a defective center
platen probe. “AL2” is a defective booster platen probe. “AL3” is high temperature error of the
center platen. “AL4” is high temperature error of the booster platens. “AL3” and “AL4” typically
means the solid state relay is defective.
PROBLEM:
2. Conveyor belts move but no heat.
SOLUTION:
A. Check that the unit is on.
B. Verify voltage is flowing through heat switch.
C. TURN OFF SWITCHES AND UNPLUG TOASTER. Remove left and right side covers. Remove
one screw and loosen one screw as shown in Figure 13. Lay unit on the left side (drive chain
side). Swivel the bottom of control cabinet open.
D. Check for loose connections at terminal strip and temperature terminals (see schematic).
E. Verify that the heater and sensor wires are connected to the proper controller.
F. Replace all connections or components that have damaged terminals. Replace any damaged
wiring with same or higher rated wire.
G. Check the resistance of the sensor(s) (#503630). If sensor is open, replace. If LED, 1.09k ohms
at room temperature. If switch, 108k ohms at room temperature.
H. If equipped with LED control, check voltage into solid state relays. The voltage input from module
should be approximately 5Vdc. Voltage to heater should be 208Vac.
I. Check the resistance of the heater platens:
Center Platen (#139476): 20 ohms at room temperature
Boost Platens (#503645): 54 ohms at room temperature each
check connections inside of plug. Remove switch side, side panel and