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Broadcast A/V Division
CV620 -TBI /TWI
Auto Track, Follow and Frame
20x PTZ Camera
User Manual
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Table of Contents
CV620-TBI/TWI User Manual
CHAPTER 1: PACKAGE CONTENTS
Chapter 1 Package Contents .................................................................................. 3
Chapter 2 Product Overview and Interface ...........................................................4
2.1 I/O functions Introduction .............................................................4
2.2 Description of LED indicator .........................................................5
Chapter 3 Instruction for installation ..................................................................... 6
3.1 Scenario .......................................................................................6
3.2 Camera Size .................................................................................6
3.3 Preparation before installation ...................................................... 7
3.4 Instruction for installation .............................................................7
Chapter 4 Introduction of Remote Control and Setting Menu .......................... 15
4.1 Remote Control ..........................................................................15
Camera Remote
Power Adapter
Power Cord
RS-422 Connector
4.2 Setting Menu ..............................................................................16
Chapter 5 Network Function Settings Description ............................................20
5.1 Connecting Camera to Network .................................................20
5.2 Web Page Menu Function Description .......................................22
Chapter 6 DIP Switch Setting ...............................................................................35
6.1 OUTPUT Switch ..........................................................................35
6.2 IR SELECT ..................................................................................35
6.3 Camera Address Selector ..........................................................35
6.4 System Switch ............................................................................ 35
Chapter 7 Troubleshooting ...................................................................................36
Chapter 8 Safety Instructions ...............................................................................37
Metal Plate A
Metal Plate B
M3 Screws
Copyright Information
................................................................................................38
Silver x 8 / Black x 2
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CHAPTER 2: PRODUCT OVERVIEW AND INTERFACE
2.1 I/O Functions Introduction 2.2 Description of LED Indicator
1
Note: The Tally mode can be enabled via RS-232 command control.
2 3
Please download the file for RS-232 Command Set from the Marshall website
CV620-TBI/TWI User Manual
4 5 6 7 8 9
10
15
16
12
11
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CHAPTER 3: INSTRUCTION FOR INSTALLATION
CV620-TBI/TWI User Manual
3.1 Scenario
3.1.1 Applicable distance of CV620-TBI to target: 4~15m, best tracking distance recommended
to be 8m from target to capture.
3.1.2 Mounting height: 2~3m, best height recommended to be 2.4m from target to capture.
3.2.1 Dimensions of the bottom of the machine
The camera can be mounted on a 1/4”-20 UNC PTZ tripod deck by using the lock holes on the
bottom of the camera.
Note: To maintain the best tracking performance, avoid posters, screens, monitors and televisions
with images of people in the background.
3.2 Camera Size
• Length x Width x Height: 174 x 187 x 192 mm
• Weight: 2.0 Kg
3.3 Preparation before installation
Installation and connection of HD camera requires special skills. To install by yourself, please follow
necessary steps, to ensure steady and secure installation of CV620-TBI camera, and pay attention to
safety guidelines to avoid drops or accidental mishaps.
a Survey environment for safe installation. Please do not install the device on an unstable ceiling
or in a place where the device is in danger of falling to avoid any accidents.
a Check whether accessories in the box are complete. Please contact the supplier for any
shortage, and make sure to keep the accessories in the box intact for future use.
a Choose a proper place for installation of camera in advance. Please determine an
installation area according to the following requirements:
• Confirm the position for the object to be captured
• Confirm whether the camera is set at a proper distance from light sources
3.4 Instruction for installation
3.4 .1 I would like to install camera on the desk
3.4 .1.1 Precautions for installation:
• Please install the machine on a flat desk.
• Do not grab or hold the camera by the head.
• Do not rotate the camera head by hand.
Improper rotation may result in breakdown of the camera gears.
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CV620-TBI/TWI User Manual
3.4.1.1 Installation Steps
a Adjust DIP switches to the desired settings before installation.
• Refer to Chapter 6 DIP Switch Setting for the relevant descriptions on DIP switches.
a Place the camera on a flat desk directly to ensure the normal vertical and horizontal
operation of the machine.
3.4.2.2 Metal Plate Size Diagram
• Metal plate A - machine side
Metal plate A locking screw
3.4.2 Installing the camera on the ceiling
3.4 . 2.1 Prepare for the Ceiling Mount parts and equipment (included in box)
• Accessories included in the box (metal plates A, B, M3 screw silver x 8, black x 2)
• Screws for locking on ceiling mounted hanger x 4
• Drill, screw driver, ladder
Metal plate A machine side
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• Metal plate B - ceiling side
CV620-TBI/TWI User Manual
3.4.2.3 Precautions for Installation
• Before installation, confirm the orientation of the machine relative to the subjects
to be captured.
• It is recommended that the machine be set at 1.5 meters or more from the subject.
Please choose a distance most appropriate to the zoom settings of camera.
Projector
Plate B locking bolt Plate B locking screw
M3 threaded hole
1.5 meter
Computer
• The machine (including metal plates) is weighed at about 2.5 kg. If it is to be installed on
the ceiling, please use the hanger that has obtained UL security approval to prevent the
machine from breaking loose and falling.
• Please check camera on a regular basis to ensure it is secure and stays secure.
3.4.2.4 Installation Steps
1. Adjust resolution on DIP switch before installing camera
Note: Please refer to Chapter 6 DIP Switch Setting for the relevant
descriptions on DIP switch
M3 threaded hole
Metal plate B ceiling side
M3 threaded hole
2. Fix the plate A on the machine base with 4x M3 silver screws
3. Lock the metal plate B on ceiling mounted hanger
Note: (1) Please use the hanger that has obtained UL security approval
(2)Reserve the hole for the connecting wires
4. Combine the metal plate A and the metal plate B
(1) Push the metal plate A up to the ceiling and then to the right to
latch the metal plate B
(2) And then secure with 2x M3 silver screws and 1x M3 black screw
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CV620-TBI/TWI User Manual
3.4.2.5 How to Remove
1. Remove the connecting wires from the camera
2. Uninstall the camera together with the ceiling, loosen the
three screws that fix the metal plates A and B and push
to the left to remove the machine
3. Then remove the screws on the hanger and the machine
3.4.4 RS-232 connection (up to 7 cameras can be connected)
Note: Only one of RS-422/RS-232 can be selected for control, please refer to 6.4
System Switch, DIP1 setting
3.4.3 Connecting Devices
Anti-theft
lock slot
Power
supply
Microphone
Audio In
Lan por t
Camera
(serial connection)
Output
HDMI/3G-SDI output
Computer/Keyboard/Control Equipment
Input
Remote control
settings
Resolution
settings
Router Display
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CV620-TBI/TWI User Manual
3.4.5 RS-232 connection (up to 7 cameras can be connected)
Note: Only one of RS-422/RS-232 can be selected for
control, please refer to 6.4 System Switch, DIP1 setting
CHAPTER 4: REMOTE CONTROL AND SETTINGS
4.1 Remote Control
The functions below are listed alphabetically
Item Description
v w r sv w r s
Auto Tracking
Auto Framing
Move the lens
• On/Off: Enable/Disable Auto Tracking
• Full: Full body tracking
• Upper: Half body tracking
• Switch: Switch tracking object
• On/Off: Enable/Disable Smart viewfinder
• Trigger: Manual framing correction
Marshall
Back Light Turn on/off back light compensation
Camera Select Choose camera ID 1 ~ 3
• Auto: Auto focus
Focus
• Manual: Enable Manual Focus
• Far/Near: Adjust the focal length in Manual
Freeze Freeze the screen
Home- Enter Go back to main page/ Execute
Info Status information
L/R Direction Set L/R direction /Normal
Menu
Display OSD Menu
Mirror Rotate image (OFF/ Mirror/ Flip/ Rotate
Pan/Tilt Reset Clear the Pan/Tilt Setting
Picture Switch image effect (OFF/ Neg/ B&W)
Power Power Switch
Preset Appoint an ID (0~9) to save the current
position data
Reset Appoint an ID (0~9) to save the current
position data
Zoom-Fast • On/Off: Enable/Disable Auto Tracking
• Full: Full body tracking
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Full Auto / Shutter Pri / Iris Pri /
Manual / White Board
The user may customize his/her desired
image mode
Adjustable when the Image mode is set to
applied to Custom
Adjustable when the Image mode is set to
Custom
Adjustable when the Image mode is set to
Custom
Adjustable when the Image mode is set to
Custom
Adjustable when the Image mode is set to
Custom
Adjustable when the
is set to
Custom
reverse
After it is activated, the Tilt command will be
reverse
Set the PTZ rotation speed when Preset is
performed
Set the Pan/Tilt moving speed to vary from
the zoom position
For AF triggering speed, the higher the
speed is, the faster AF is triggered
AF frame setting, when Central Area was
based on the full screen
This function can be set in the Manual Focus
4.2 Setting Menu
The camera can be mounted on a 1/4”-20 UNC PTZ tripod deck by using the lock holes on the
bottom of the camera.
1st Level
Major Items
Exposure
2nd Level Minor Items 3rd Level Adjustment Values Function Descriptions
Mode
Exposure Comp.
Exposure Comp.
Level
Shutter Pri
Iris Pri
Manual Gain
Manual Speed
Manual Iris
Gain Limit
Iris Limit
WDR
On / Off
-6~C~4
60/30 mode 50/25 mode
1/10000~1/1
F1.6~F6.3
0~45dB
60/30 mode 50/25 mode
1/10000~1/1
F1.6~F6.3
9~C~45dB
F1.6~C~F6.3
Off / 1 / 2 / 3 / 4
Exposure mode setting
Turn on/off Exposure Comp.
The value can be adjusted after Exposure
Comp. is activated
Adjustable when the Exposure mode is set
to Shutter Pri
Adjustable when the Exposure mode is set
to Iris Pri
Adjustable when the Exposure mode is set
to Manual Pri
Manually set the shutter
Manually set the iris
Max. limit value of electron gain
Max. limit value of iris
WDR settings
1st Level
Major Items
Tracking
Picture
2nd Level Minor Items 3rd Level Adjustment Values Function Descriptions
Mode
Picture effect
Sharpness
2D NR
3D NR
Image Mode
Image Mode Load
Brightness
Contrast
Saturation
Black Level
Gamma
Skin Tone
Pan/Tilt Limit
Pan Right Limit
Pan Left Limit
Auto Tracking / Smart
viewfinder
OFF / Neg / B&W
0~A~14
Off / 1 / 2 / 3
Off / Low / Standard / Highest
Mode 1 ~ 6 / Self-defined
Mode 1 ~ 6
0~ C ~25
0~ C ~25
0~ C ~25
Type 1 ~ 5 / Off
0~ C ~3
0~ C ~5
On / Off
0~170
-170~0
Custom. After selected, the corresponding
Image mode parameters will be read and
Image mode
Turn on/off the angle limit setting
Limit the right angle
Limit the left angle
Mode
White
Balance
One Push Trigger
Manual Red
Manual Blue
1. Auto
2. Indoor
3. Outdoor
4. One Push WB
5. ATW
6. Manual
7. Sodium Lamp
8. 3000K
9. 4300K
10. 5000K
11. 6500K
12. 8000K
13. WideAuto
ENTER
0~ C~128
0~ C~128
Select the color temperature mode
1. 4000k ~ 7000k
2. 3200k
3. 5800k
4. 1700k ~ 10000k
5. 1700k ~ 10000k
6. Custom
7. 2800k
One push trigger
Adjustable when the white balance m ode is
set to Manual
Adjustable when the white balance m ode is
set to Manual
Pan Tilt
Zoom
D-Effect
Auto Focus
Tilt UP Limit
Tilt Down Limit
Pan Flip
Tilt Flip
Preset Speed
PTZ Speed Comp
Zoom Limit
Mirror
AF Sensitivity
AF Frame
Zoom tracking
0~90
-30~0
On / Off
On / Off
5 - C - 300 deg/sec
On / Off
x1~x20
OFF / Mirror / Flip / Mirror + Flip
Low / Mid / High
Center Area / All Area
On / Off
Limit the upward angle
Limit the downward angle
After it is activated, the Pan command will be
Set the D-zoom limit
Set the mode at which the image is turned
set as AF frame, focusing will be on the
center of the screen. When Full Frame was
set as AF frame, focusing will be calculated
(MF) mode
In Manual Focus mode, check whether focus
is enabled during lens zooming
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This function can only be enabled in the
Turn on this function and AF will mainly
Enable/Disable the dynamic host
When the audio is not synchronized with t he
Audio Delay Time
1. 48 KHz(AAC)
5. 8 KHz(G.711)
Turn on/off the prompt information on the
Turn on/off the infrared reception
When the function is enabled, the screen will
Select Off and it will not be triggered by
/ First default
Select the camera lens to return to the Last
Control Device setting,
The Protocol set to Pelco D allows the
1st Level
Major Items
Ethernet
2nd Level Minor Items 3rd Level Adjustment Values Function Descriptions
Manual Focus (MF) mode
PTZ Assist
SMART AF
DHCP
IP Address
Subnet mask
Gateway
Audio In
Audio Enable
Audio Volume
On / Off
On / Off
On / Off
192.168.100.150
255.255.255.0
192.168.100.254
Line In/ Mic In
On / Off
0~C~10
When PTZ Assist is enabled and PTZ
control is in operation, the focus will b e
triggered. The focus will not be triggered
when the scene changes
focus on the face
configuration
Press [ENTER] to be in modify mode; select
the item to be modified using the up and
down keys, and modify the value using th e
left and right keys or the numeric keys.
Set Audio In
Turn on/off audio output
Audio Volume Setting
1st Level
Major Items
Status
2nd Level Minor Items 3rd Level Adjustment Values Function Descriptions
Protocol
Pelco D Address
Factory Reset
Protocol V/ Pelco D
1 ~255
On / Off
Protocol V=VISCA
camera ID address to be assigned
Resume the factory default setting
Display the current setting stat us
Audio
System
Audio Delay
(ms)
Encode Sample Rate
Prompt
IR Receive
Motionless Preset
Tally Lamp
Language
Initial Position
On / Off
-1~-500ms
2. 44.1 KHz(AAC)
3. 16 KHz(AAC
4. 16 K
On / Off
On / Off
On / Off
On / Off
English / Chinese
Last operation
value
Hz(G.711)
)
video, enable this function to set t he audio
delay time
Set audio delay time
Set the encode type and sample rate
<Remark> SDI supports the audio output of
48 KHz only
display
When it is Off, the remote control will not be
able to control the camera. At this moment,
turn off and then turn on the power to restore
control of the remote control.
Freeze when Preset is executed. Freez e will
be released after Preset is complete d
commands to turn on or off
operated position or the First preset
position after POWER ON
<Remark> First default position = Preset 0
Output Mode
Control Device
1080p 60/
1080i 60/59.94/50
720p 60/59.94/50
Encoder / Controller
59.94/50/30/29.97/25
Choose the output resolution
Controller: for joystick
Encoder: for tracking system
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CHAPTER 5: NETWORK FUNCTIONS SETTINGS
CV620-TBI/TWI User Manual
5.1 Connecting Camera to Network
5.1.1 R emote Cont rol
Two common connection methods are show below:
1. Connecting via switch or router
Network CableNetwork Cable
Camera Computer
Switch or router
2. To connect directly through network cable, the IP address of the computer should be
changed so that it is on the same network segment as the camera.
E.g: The factory-preset default IP address of the camera is 192.168.100.150. The computer IP
address must be set with the same network segment, such as 192.168.100.101, so that the
Network Camera
•Account: admin
Password: 9999 (Default)
•
5.1.2 Using the Browser to View the Images
• Open the browser, and enter the IP address of the camera
in the address bar
E.g.: http://192.168.100.150 (default IP address)
• Enter administrator’s account and password
Note: For the first-time login, refer to 5.2.9 System Settings -
User to change the default password
5.1.3 Using Marshall VMS Software
to View the Images
• Open MARSHALL VMS software (Please
download from the Marshall official website)
• Search Camera: Press [automatically search for
the device] button to locate the Camera
• Click camera in the list and start operation after
connecting to network
computer can be connected correctly with the camera
Network Cable
Camera
• Change network settings
Computer
Note: When using automatic search, the camera and computer must be in the same network
segment, e.g.: 192.168.4.X
5.1.4 Using RTSP Player to
View the Images
RTSP connections can be made using free
software, e.g.: VLC, Quick Time, PotPlayer, etc.
RTSP connection address formats are as follows:
• RTSP main stream (h264)=>rtsp://VC IP
Address:8557/h264
• RTSP second stream (h264) =>rtsp://VC IP
Address:8556/h264
• RTSP second stream (MJPEG) or single stream
in MJPEG=>rtsp://VC IP Address:8555/mjpeg
If password authentication is enabled, the RTSP connection address is as follows:
• rtsp://Username:Password@VC IP address:port/hevc
• rtsp://Username:Password@VC IP address:port/mjpeg
Note: To enable password authentication function, please refer to 5.2.5 Setting - Streaming
Example: Open the VLC software, click [Open Network Streaming], and enter the URL:
r t s p: //192.16 8.10 0 .15 0: 85 57/h 26 4
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CV620-TBI/TWI User Manual
5.2.1 Login Screen
1
User Login Account
Enter user login account (default: admin)
Enter user password (default: 9999)
Remember user account
Save user login account and passw ord to the browser. When you log in next
4
Language
Supporting English/Traditional Chinese/Simplified Chinese
5
Login
Log into the administrator screen on the website
Error
Error
Error
Error
Error
5.2.1 Login Screen
No Item Function Descriptions
1
User Login Account
Enter user login account (default: admin)
2 User Password
Enter user password (default: 9999)
<Remark> For the first-time login, please refer to 5.2.9 System Settings -
User
to change the default password
3
Remember user account
and password
Save user login account and passw ord to the browser. When you log in next
time, there is no need to re-enter them
4
Language
Supporting English/Traditional Chinese/Simplified Chinese
5
Login
Log into the administrator screen on the website
5.2.2 Live Video - PTZ Control
Display camera ID/location
2
Preview window
Display the screen currently captured by the camera
3
Preset setting
Select the number first and then select SAVE or LOAD
4
Pan/Tilt setting
Adjust the Pan/Tilt position of the camera screen
Error
Error
Error
Error
Error
○○
1
○○
2
○○3
○○4
Erro
Erro
○5
○6
5
Zoom
Zoom In/Zoom Out ratio
6
AF/MF
Switch AF/MF
7
Camera Setting
Please refer to 5.2.2.1 Camera Settin g
8
Enlarge the preview
window
Zooming in/out the preview image
5.2.2.1 Camera Setting
Mode: Select exposure mode (Full Aut o / Shutter Pri / Iris Pri / Manual)
○○
1
○○
2
○○3
○○4
○5
○6
5
Zoom
Zoom In/Zoom Out ratio
6
AF/MF
Switch AF/MF
7
Camera Setting
Please refer to 5.2.2.1 Camera Settin g
Enlarge the preview
5.2 Web Page Menu Function Description
5.2.1 Login Screen
No Item Function Descriptions
2 User Password
3
and password
1
2
3
4 5
<Remark> For the first-time login, please refer to 5.2.9 System Settings -
User to change the default password
time, there is no need to re-enter them
8
window
5.2.2 Camera Setting
No Item Function Descriptions
1 Exposure
Zooming in/out the preview image
Gain Level: Adjust the gain level (ad justable only under the “Manual”)
Exposure Comp. Level: Select ex posure compensation level
WDR: Set the level of wide dynamic range (WDR) in order to obtain better
images
Iris Level: Adjust the size of aperture ( adjustable only under the “Manual” or
“Aperture Priority”
Shutter Speed: Adjust the shutter speed (adj ustable only u nder the “Manual” or
“Shutter Priority”
5.2.2 Live Video- PTZ Control
No Item Function Descriptions
1 Camera ID/location
1 2
3
Please refer to 5.2.6 System Settings - Device
4 5 6 7
2 White Balance
Mode: Select the color temperature mode
One Push WB: Single color temperature exe cution adjustment (adjust able only
under the “One Push WB”
Manual Red/Blue: Manually adjust blue/red color temperature
AF Sensitivity: Set automatic focus sensitivity
3 Focus
8
4 Mirror
AF Frame: Set automatic focus range
Zoom Tracking: Check whether focus is enabled during lens zooming (can be
set in Manual)
PTZ Assist: Check whether auto focus is enabled if there is any changes of PTZ
(can be set in Manual)
<Remark> W hen PTZ Assist is enabled and PTZ control is in operation, the
focus will be triggered. The focus will not be triggered when the scene changes
Smart AF: AF will mainly focus on the face
Mirror: Set image mirroring
Flip: Set the mirror/flip mode
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<Remark> If the image is not zoomed according to the actual number of people,
5
Zoom ratio
Zoom In/Zoom Out ratio
6
Pan/Tilt setting
Adjust the Pan/Tilt position of the c amera screen
7
Select Zone
8
Tracking Mode
Set the Tracking Mode (Everywhere/Stage/Partition/Viewfinder)
9
Sensitivity
Set tracking sensitivity
10
Lost Timeout
Set a delay for taking action after a tracking object is lost
11
Lost Reaction
Set the action after a tracking object i s l os t
Set the left/right border of the stage. Pleas e refer to 5.2.3.1 Stage Tracking for the
Set Partition Tracking. Up to 4 zones c an be set.
13
People Count
Display the number of people in the screen automatically calculated by t he system
5
Photo
Image Effect: Set picture effect, Off/Neg/Black and White
Image Mode: The user may customize his/her desir ed image mode
Image Mode Load: Adjustable when the Image mode is s et to Custom. After
selected, the corresponding Image mode parameters will be read and applied to
Custom
2D noise reduction: 2D noise reduction settings
3D noise reduction: 3D noise reduction settings
Gamma: Gamma Level adjustment (Adjustable when the image m ode is set to
Custom)
Black Level: Black Level adj ust ment (Adjustabl e when th e image m ode is set to
Custom)
Skin Tone: Skin Tone adjustment (Adjustable when the image mode is set to
Custom)
Brightness: Brightness adjustment of the image (Adjustable when the image
mode is set to Custom)
Contrast: Contrast adjustment (Adjustable when the image mode is set to
Custom)
Saturation: Saturation adjustment of the image (Adjustable when the image
mode is set to Custom)
Sharpness: Adjust the sharpness of the image
6
PTZ Control
Go back to PTZ Control page
5.2.3 Tracking
1
Camera ID/location
Please refer to 5.2.6 System Settings - Device to display camera ID/locati on
Display the screen currently captur ed by the camera
3
Auto Tracking
Start/Stop Auto Tracking
Start/Stop Smart viewfinder
○○
1
○○
2
○○
3
○
4
○○
5
○
6
○
7
○8○9○
10
○
11
○
12
○
13
Skin Tone: Skin Tone adjustment (Adjustable wh en the image mode is set to
Brightness: Brightness adjustment of the image (Adjustable when the image
Contrast: Contrast adjustment (Adjustable when the image mode is set to
Saturation: Saturation adjustment of the image (Adjustable when the image
6
PTZ Control
Go back to PTZ Control page
CV620-TBI/TWI User Manual
please click to perform viewfinder correction.
Click and drag the mouse to select an area and then click , the
screen will be enlarged to the selected zone
5.2.3 Tracking
5 Photo
Image Effect: Set picture effect, Off/Neg/Black and White
Image Mode: The user may customize his/her desir ed image mode
Image Mode Load: Adjustable when the Image mode is s et to Custom. After
s
elected, the corresponding Image mode parameters will be read and applied to
Custom
2D noise reduction: 2D noise reduction settings
3D noise reduction: 3D noise reduction settings
Gamma: Gamma Level adjustment (Adjustable when the image m ode is set to
Cus
tom)
Black Level: Black Level adjustment (Adjust able wh en the i mage m ode is set to
C
ustom)
Custom)
mode is set to Custom)
Custom)
mode is set to Custom)
Sharpness: Adjust the sharpness of the image
12.1
12.2
Click again to cancel enlarging the selected zone
Settings - Everywhere
tracking
Border Limitation Enable:
Everywhere B ody Tracking: Set Full/Half Body
Body in Frame: Set the position of the person in the scr een (Center/Left/Right)
Custom Home: Pan/Tilt
setting steps
Settings - Stage
Tracking
1 2
No Item Function Descriptions
2 Preview window
4 Smart viewfinder
3
4
<Remark> Left-click the detected person in the screen to switch the tracking
object. The tracking object is depicted with a green bounding box
The camera will automatically detec t the locations of people, and automatically
adjust the zoom to the most appropriate size to accommodate all the participants
according to change of the number of peopl e in conference
5
6 7 8 9
10
11
13
12
12.3
Custom Home: Horizontal:
When a person enters the zone of a par tition, the camer a switches to the partitio n.
Tracking is not performed in the zone, but everywhere outside the partition
Please refer to 5.2.3.2 Partition Tracking for the setting steps
Settings - Partition
Tracking
Partition Settings: Edit, save partition positions and preview the partition image.
Click to enlarge the partition image, an d then click the enlarge icon to cancel the
preview.
Number of Partitions: Set the number of partitions
Initiate Partition: Set the initiate partition posi tion
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5.2.3.1 Stage
5.2.3.1 Stage 5.2.3.2 Partition
below will be changed to the saved position
click to save
partitions. Please adjust the screen again and save it when a green box is display ed
to enable t he Partition feature
1. Select [Stage] for Tracking Mode, and click
box to select an area (orange box)
1. Select [Partition] for Tracking Mode, and click
CV620-TBI/TWI User Manual
to access the settings
2. After the selecti on, click
to access the sett ings
3. Set the Left/Right Border
Left Border: Click
Right Border: Click
Click
to complete the settings after setting the left/right border
to set, and th e preview screen will display the selected area, then click
to move the position and click when finished
to move the position and click when finished
2. Use PTZ function to adjust to the screen to be partitioned, and then click
below will be changed to the saved position
3. If you need to set other partitions, please continue using PTZ function to adjust the screen, and then
click
<Remark> If a red box is displayed when adjusting the screen, it means that the position overlaps with that of other
<Remark> Overlapping partition positions may cause abnormal tracking behavior
to save
partitions. Please adjust the screen again and save it when a green box is display ed
to save. The partition icon
4. Click
to enable the S t age feature
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Page 15
CV620-TBI/TWI User Manual
1
Audio Enable
Turn on/off sound
Soundtrack effect
Set MIC In/Line In
3
Encode Type
AAC / G.711
Set Encode sample rate
5
Audio Volume
Adjust Audio Volume
6
Audio Delay
Turn on/off audio delay
7
Audio Delay Time
Set the audio signal delay time (-1 ~ -500 ms)
○
○
○
○
○
○
○
○
○
○
○
○
Copy the RTMP web address provided by the RTMP service platform and paste it
Enable/Disable Multicast
Set MPEG-TS format
1. Set the field of SRT and then check the item to open SRT streaming
5.2.4 Audio
1
○
1
2
○
2
3
○
3
4
○
4
5
○
5
6
○
6
7
○
7
No Item Function Descriptions
2
4 Encode sample rate
setting
48 KHz (AAC)
44.1 KHz (AAC)
16 KHz (G.711)
8 KHz (G.711)
<Remark> SDI supports the audio output of 48 KHz (AAC) only
No Item Function Descriptions
to the RTMP connection address to publish the camera images on the RTMP
1 RTMP/RTMPS Setting
2 RTSP Setting
3 MPEG-TS S etting
4 SRT Setting
service platform
To upload to YouTube for live streaming, please refer to 5.2.4 Settings - Audio to
turn on the audio function
It is suggested to enable Multicast when the num ber of users online watching the
image simultaneously is more t han 4
Enable/Disable Password Authentication
RTSP connection format can be found in 5.1.4 Using RTSP Player to View
the Images
The username/passw ord is the same as the web login password of t he
camera, please refer to 5.2.9 System S ettings - User to add/modify
account information
<Remark> Port must be set above 1024
<Remark> The following port has been us ed by the camera. Settin g of the port
may not connect correctly
8554, 8556, 8557, 8080, 80, 81, 9090, 23
After the SRT streaming is opened, it will be connected automatically upon startup
2. The port number must be set above 102 4
<Remark> The following port has been used by the camera. Setting of the port
may not connect correctly
8554, 8556, 8557, 8080, 9090, 1935
3. Delay time is for 20 to 8000 microseconds. The default value is 120
microseconds
5.2.5 Streaming
5
○
1
○
2
○
3
○
○
5 Str eaming Setting
Streaming Mode: Choose from Single/Dual stream
Encode: Set encode format as H.264+H.264 (Dual)/H.264+MJPEG (Dual)
Resolution: Set Resolution
Rate Control: Setting according to the supported resolution
4
5.2.5.1 SVC description:
Link Address rtsp://VC IP Address:Port/h264
60Frame: rtsp://VC IP Addr es s:8557/h264, E.g.: rtsp://192.168.100.150:8557/h264
30Frame: rtsp://VC IP Addr es s:8601/h264, E.g.: rtsp://192.168.100.150:8601/h264
15Frame: rtsp://VC IP Addr es s:8602/h264, E.g.: rtsp://192.168.100.150:8602/h264
7Frame: rtsp://VC IP Address:8603/h264, E.g.: rtsp://192.168.100.150:8603/h264
3Frame: rtsp://VC IP Address:8604/h264, E.g.: rtsp://192.168.100.150:8604/h264
Bit rate:
Streaming 1: Support 64 ~ 20,000 kbps
Streamin g 2: Support 64 ~ 8,000 kbps
Rate Control: CBR/VBR
www.marshall-usa.com28 29
Page 16
5.2.6 System Settings - Device
○○1○○2○○
3
5.2.7 System Settings - Network
○○
1
○○
2
○○3○○
4
5.2.6 Sytem Settings- Device 5.2.7 Sytem Settings- Network
CV620-TBI/TWI User Manual
No Item Function Descriptions
Change camera ID here
1 Camera ID
2 Location
3 Apply/Cancel
Supporting 1 - 30 characters for the camera ID
Please mix uppercase and lowercase letters or numbers for characters.
Special symbols such as “/” and “space” cannot be used
Modify the location of the camera, s uch as Room 1
Supporting 1 - 30 characters for the camera location
Please mix uppercase and lowercase letters or numbers for characters.
Special symbols such as “/” and “space” cannot be used
After the setting has been modified, s el ec t this button to apply the setting
No Item Function Descriptions
Network setting of camera. Change of setting is available when DHCP function is
1 DHCP
closed
2 HTTP port Set HTTP port. The default Port value is 80
3 HTTPS port Set HTTPS port. The default Port value is 81
4 Tracking Data Output
When enabled, PTZ position inform ation can be reported when the camera
moves
1. Serial Output: Please set the protocol t o V ISCA and the baud rate to 38400
2. IP output: Set the destination IP address and port
<Remark> When Tracking Data Output is enabled, the camera performance may
be affected.
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Page 17
CV620-TBI/TWI User Manual
5.2.8 System Settings - Date & Time
Function Descriptions
Display date and time of the current c amera/PC. You may set the synchronizat ion method and modif y date and
time
5.2.9 System Settings - User
1
Add
Enter a user name and password to add a new user
and authorization mode
Select the user account to be deleted and click to del ete the account
Enter a user name and password to add a new user
Support up to 16 groups of user accounts
○○
1
○○
2
Authentication Mode: Set the new account management permissions
User Type
Admin
Operator
Viewer
View images
V V V
Settings V V
X
Account
management
5.2.8 System Settings - Date & Time
Authentication Mode: Set the new account management permissions
User Type
Admin
Operator
Viewer
View images
V V V
Settings V V
X
Account
management
V X X
5.2.10 Maintenance
○○
1
○○
2
○○
3
○○
4
5.2.8 Sytem Settings- Date & Time
Function Descriptions
Display date and time of the current c amera/PC. You may set the synchronizati on method and modif y date and
time
V X X
5.2.10 Maintenance
5.2.9 System Settings- User
No Item Function Descriptions
No Item Function Descriptions
Select the firmware file, and click [Upgrade] to update the firmware
<Remark> Update takes about 1 - 2 minutes
1 Firmware Upgrade
<Note> Please do not operate or turn off the power of the device during the update
to avoid firmware update failure
2 Factory Reset Restore the factory default sett ing
Save setup parameters as a Prof ile, and user s can download and upload c amera
3 Setting Profile
setup parameters
If the machine operates abnormally , the error log can be ex ported f or ref erenc e of
Marshall technicians
4 Error Log
<Remark> When an error code appears, please try to clear it to make sure
2 Edit
3 Delete
Supporting 4 - 32 characters for user name and password
Please mix uppercase and lowercase letters or numbers for characters. Special symbols or the underlined
cannot be used
Select the user account to be modified and click to edit the password
whether the issue has occurred repetitively
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Page 18
CV620-TBI/TWI User Manual
5.2.11 About
Chapter 6 DIP Switch Setting
5.2.11 About
5. 2 .11 Ab ou t
CHAPTER 6: DIP SWITCH SETTING
6.1 OUTPUT Switch
Output Mode Setting Output Mode Setting
1920x1080/60p
1920x1080/30p
1920x1080/60i
1280x720/60p
1080/59.94p
1080/29.97p
1920x1080/50p
1920x1080/25p
1920x1080/50i
1280x720/50p
1080/59.94i
720/59.94p
Function Descriptions
Display the firmware version, s erial number, running time and other re l ated information of the camera
For technical support, please scan t he QRcode at the bottom right
6.2 IR SELECT
6.3 Camera Addr ess Selector
Setting Function
6.4 System Switch
Setting
DIP 1
ID Setting
1
2
3
Descriptions
0~7 ID 0~7
8~9 Reserved
功能說明
RS-232/RS-422 Communication Control
OFF: RS-232 / ON: RS-422
DIP 2
IR signal output
OFF: Off / ON: On
Communication baud rate
DIP 3
OFF: 9600 / ON : 38400
DIP 4 Reserved
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Page 19
CV620-TBI/TWI User Manual
Chapter 7 Troubleshooting
1. Make sure you have plugged in the power cord.
supply supports POE+ (IEEE 802.3at) hubs.
1. Check the power supply or PoE supply functions.
4. Replace the cables and make sure they are not faulty.
Camera image is severely
delayed
Please use 1080p or 720p 60/50 fps rather than 25/30 fps
signals.
1. Confirm the connection is correct (RS-232 In/Out).
the control equipment.
Whether the Internet can be
used for operation
Please refer to Chapter 5 Network Function Setting
Description for the Internet usage
Please make sure that [Setting] > [Video] > [Camera ID] /
you use special characters and space.
Tally lamp is not working
setting
Please make sure if the Tally lamp function is enabled from
Setting Menu: [System] > [Tally Lamp]
The camera does not save
(PTZ, AWB …) after reboot
Please make sure if the Initial Position is set to Last
Setting Menu: [System] > [Initial Position]
Confirm that the person tracking is set to half body or full
Make sure if the walking speed is too fast to be tracked.
How to log in the portal
account password
When the person squats down and stands up again, there is
This is a normal behavior
Chapter 8 Safety Instructions
Always follow these safety instructions when setting up and using this pro duct:
This symbol indicates that this equipment may
licensed service personnel.
This symbol indicates that there are
CHAPTER 8: SAFETY INSTRUCTIONSCHAPTER 7: TROUBLESHOOTING
This chapter describes problems you may encounter while using CV620-TBI/TWI. If you have questions,
please refer to related chapters and follow all the suggested solutions. If the problem still occurred,
please contact your distributors or the service center.
No. Problems Solutions
1. Boot without power signal
here is no image output
2.
3.
4.
5.
T
from camera
232 cannot be
RScontrolled
2. When using a PoE connection, ensure that the power
2. Confirm the output signals are in streaming output.
3. Confirm whether the camera resolution can be us
together
with the monitor equipment.
2. Please make sure the Baud rate setting is the same as
ed
1 Operation
1.1 Please use the product in th e recommended operating environment, away from water, excessive heat or humidity.
1.2 Do not place the product on a tilted or unstable trolley, stand or table.
1.3 Please clean the dust on the power plug prior to usage. Do not insert the product’s power plug into a multiplug to
prevent sparks or a fire.
1.4 Do not block the slots and openings in the case of the product. They provid e v entilation and prevent the product from
overheating.
1.5 Do not open or remove covers , otherwise it may expose you to dangerous voltages and other hazards. Refer all
servicing to licensed service personnel.
1.6 Unplug the product from the wall outlet and refer servicing to li c ensed service personnel when the follo w ing situations
happen:
If the power cords are damaged or frayed.
If liquid is spilled into the product or the product has been exposed to rain or water.
2 Installation
2.1 For security considerations, please make sure the standard mount you use is in line with UL or CE safety approbations
and installed by technician personnel approved by agents.
3 Storage
3.1 Do not place the product pow er cor d wh er e it can be stepped on as this may result damage to the lead or the plug.
3.2 Unplug this product during thunderstorms or if it is not going to be use d for an extended period.
3.3 Do not place this product or accessories on top of vibrating equipment or heated objects.
4 Cleaning
4.1 Disconnect all the cables prior to cleaning and wipe the surface with a dry cloth. Do not use alcohol or volatile solvents
for cleaning.
5 Bat teries (for products or accessories with batteries)
5.1 When replacing batteries , please only use similar or the same type of batteries.
5.2 When disposing of batt eries or products, please adhere to the relevant instructions in your country or region f or
disposing of batteries or products.
6.
7.
8.
T
find the machine
when applying RS232
the relevant parameters
[Location] in the web page uses only English letters or
numbers. The ONVIF software cannot find the machine if
the setting menu or web page.
Operated Position from the setting menu or web page
he ONVIF software cannot
body tracking. Because the number of samples for half body
racking, the person
tracking is small, the full body tracking is more accurate than
the half body tracking.
Walking speed may affect the tracking performance. The
9.
When t
moves out of the frame and
is lost
normal walking speed has better tracking performance.
10.
11.
when you forget your
he tracking person
T
suddenly squats down and
the camera stops tracking
Please contact your Marshall distributor or service center.
a chance that the camera will stop tracking. The lens will
zoom out first, and then zoom in after recognizing the target.
Precautions
contain dangerous voltage which could cause
electric shock. Do not remove the cover (or back).
No user-serviceable parts inside. R efer servicing to
CC Warning
F
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of t
F
CC Rules. These limits are designed to provi de r easonable protection against harmfu l interference when the equipment is
operated in a commercial environment.
Notice :
The changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority
to operate the equipment..
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of t
CC Rules. These limits are designed to provi de r easonable protection against harmfu l interference when the equipment is
F
operated in a commercial environment.
IC Warning
This digital apparatus does not ex ceed the Class A limits for radio noise emissions
from digital apparatus as set out in the interference-causing equipment standard
entitled "Digital Apparatus," ICES-003 of Industry Canad a.
Cet appareil numerique respecte l es l imites de bruits radioelectriques applicables aux appareils numeriques de Classe A
prescrites dans la norme sur le material brouilleur: "Appareils Numeriques, " NMB-003 edictee par l'Industrie.
EN55032 CE Warning
Operation of this equipment in a residential environment could cause ra di o interference.
Warning: Operation of this equipment in a residential environment may cause radio interfer ence
important operating and maintenance
instructions in this User Manual with this
unit.
www.marshall-usa.com36 37
he
he
Page 20
20608 Madrona Avenue, Torrance, CA 90503
Tel: (800) 800-6608 / (310) 333-0606 • Fax: 310-333-0688
www.marshall-usa.com
support@marshall-usa.com
W
arranty
For Warranty information please refer to Marshall website page:
https://marshall-usa.com/company/warranty.php
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