Broadcast A/V Division
CV355-30X-NDI
30X NDI®|HX Box Camera
User Manual
[Firmware Version 0.43]
CV355-30X-NDI Manual
Table of Contents
1. Safety Instructions
2. Package Contents
3. Function Introduction
3.1 I/O Functions Introduction
3.2 Tally Indicator Light Function Description
4. Installation Instructions
4.1 Installation Basics
4.2 Connecting Devices
5. Network Function Settings
5.1 Web System Requirements
5.2 Connecting Camera to Network
04
06
06
06
07
07
07
08
11
11
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Copyright Information
Copyrights © Marshall Electronics Incorporated. All rights reserved.
Marshall Electronics is a trademark of Marshall Electronics Incorporated
Copying, reproducing or transmitting this file is not allowed if a license is not provided by
Marshall Electronics Inc. unless copying this file is for the purpose of backup after purchasing
this product.
In order to keep improving the product, Marshall Electronics Inc. hereby reserves the right to
make changes to product specifications without prior notice. The information in this file is
subject to change without prior notice.
To fully explain or describe how this product should be used, this manual may refer to names
of other products or companies without any intention of infringement.
Disclaimer of warranties: Marshall Electronics Inc. is neither responsible for any possible
technological, editorial errors or omissions, nor responsible for any incidental or related
damages arising from providing this file, using, or operating this product.
5.3 Web Page Function Description
6. Specifications
7. Troubleshooting
Warranty
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Understanding Quick setup of CV355-30X-NDI with NDI®|HX
CV355-30X-NDI Manual
1. Safety Instructions
1. Operation
1.1 Please use the product in the recommended operating environment.
1.2 Do not place the product in tilted position.
1.3 Do not place the product on an unstable trolley, stand or table.
This section explains how to quickly configure the Marshall CV355-30X-NDI camera with NDI®|HX.
It also explains how to update the device, and where you can find additional NDI software to extend your
workflow. Complete NDI® Tools can be found here: https://www.ndi.tv/tools/
Here you will choose whether you will require NDI® Tools for Windows or Mac and download.
After completing this short section, you will be all set to begin using your new NDI®|HX camera.
OVERVIEW: Unlike typical cameras, CV355-30X-NDI leverages the easy plug-n-play benefits of the NDI-based
IP workflow supported by leading video software and hardware developers around the globe.
GETTING READY: Your new CV355-30X-NDI uses the NDI®|HX protocol for audio/video transmission, and
more. Your first step will be to install NDI|HX drivers if using a TriCaster, or Microsoft HEVC decode on nonTriCaster systems, as appropriate for your computer platform or device.
1. Navigate to ndi.tv/formats in your web browser and follow the relevant directions to download and install
the drivers for your computer platform. NOTE: The NDI|HX driver also installs NewTek’s NDI Studio
Monitor application, which will not only display the output of your camera but also provide easy access
to its settings. Also contains built-in PTZ controls.
2. NDI Studio Monitor and other useful NDI tools can be found here: https://www.ndi.tv/tools/
3. Then simply plug the Ethernet (NDI) port to same Network your computer or Newtek equipment are
plugged into and off you go.
NOTE: The End User License Agreement under which you use the NDI|HX driver specifies that “you may use
up to five (5), and no more than five, copies on separate machines at one time.”
OPTIONAL – for Microsoft Windows® users, downloading and installing the NewTek NDI® Tools pack,
available at no cost from ndi.tv/tools/, the download pack will provide learning tools and utilities to maximize
your NDI®|HX experience.
1.4 Do not use the product near water or source of heat.
1.5 Use attachments only as recommended.
1.6 Use the type of power source indicated on the product. If you are not sure of the type
of power available, consult your distributor or local electricity company for advice.
1.7 Always take the following precautions when handling the plug. Failure to do so may
result in sparks or fire:
• Ensure the plug is free of dust before inserting it into a socket.
• Ensure that the plug is inserted into the socket securely.
1.8 Do not overload wall sockets, extension cords or multi-way plug boards to avoid
potential risks.
1.9 Do not block the slots and openings in the case of the product. They provide ventilation
and prevent the product from overheating.
1.10 Except as specifically instructed in this User Manual, do not open or remove covers,
otherwise it may expose you to dangerous voltages and other hazards. Refer all
servicing to licensed service personnel.
1.11 Unplug the product from the wall outlet and refer servicing to licensed service personne
l when the following situations happen:
• If the power cords are damaged or frayed.
• If liquid is spilled into the product or the product has been exposed to rain or water.
2. Installation
FINAL NOTE – if you are experiencing any problems with the NDI® platform, NDI® software, NDI® drivers
please contact Newtek for technical assistance or join the NDI community to review HOW-TO videos, social
media, forums, blogs: www.ndi.tv/community
If you are having a hardware problem, and need assistance please contact Marshall Electronics.
Marshall Customer Support
Toll Free: 800-800-6608 or 310-333-0606
Email: support@marshall-usa.com
2.1 For security considerations, please make sure the standard hanging rack you bought is
in line with UL or CE safety approbations and installed by technician personnel approved
by agents.
3. Storage
3.1 Do not mount camera where power cord can be stepped on, as this may result in
fraying or damage to the lead or the plug.
3.2 Never push objects of any kind through cabinet slots. Never allow liquid of any kind to
spill onto or into the camera body.
3.3 Unplug this product during thunderstorms, during electrical surges, or if it is not going
to be used for an extended period of time.
3.4 Do not place camera or accessories on top of vibrating equipment
or heated objects.
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CV355-30X-NDI Manual
4. Cleaning
4.1 Unplug all the cables before cleaning. Use a damp cloth for cleaning. Do not use liquid
or aerosol cleaners or allow any liquids to enter camera body.
5. Remote Control (if applicable)
5.1 Using an incorrect battery type in the remote control may result in breakdown. Follow
local instructions on how to dispose of used batteries.
Precautions
Warning: To reduce the risk of fire or electric shock, do not expose this camera to rain,
moisture, debris or liquids.
If the HD camera will not be used for an extended time, unplug it from the power socket.
Caution: To reduce the risk of electric shock, do not remove cover (or back). No userserviceable parts inside. Refer servicing to licensed service personnel. Please do not open it
by yourself
This symbol indicates that this equipment may contain dangerous voltage which could cause
electric shock.
This symbol indicates that there are important operating and maintenance instructions in this
User Manual with this unit.
2. Package Contents
CV355-30X-NDI Power Cord Power Adapter
*Appearance may vary depending
on country/region
3. Function Introduction
3.1 I/O functions Introductions
2 3 11
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10
5
4
6
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FCC Warning
This product has been tested and found to comply with the limits for a Class B computer device,
pursuant to Article 15-J of FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation.
This digital apparatus does not exceed the Class B limits for radio noise emissions
from digital apparatus as set out in the interference-causing equipment standard
entitled “Digital Apparatus” ICES-003 of Industry Canada.
Cet appareil numerique respecte les limites de bruits radioelectriques applicables aux appareils
numeriques de Classe B prescrites dans la norme sur le material brouilleur: “Appareils
Numeriques, ” NMB-003 edictee par l’Industrie.
EN55032 (CE Radiation) Warning
Operation of this equipment in a residential environment could cause radio interference.
No. Item Function Description
1 Lens 30x HD camera lens
2 Tally indicator light Display the tally light status of the camera
3 Network port Network port, support routers or hubs (IEEE 802.3 af) with PoE power supply support
4 3G-SDI output The factory setting for the output resolution is 1080P/60
5 Power indicator light After power is on, the indicator light will display in red
6 DC 12 V power
connector
7 RS232 output RS232 output port, at most 7 cameras can be connected in a serial connection
8 RS232 input RS232 input port, at most 7 cameras can be connected in a serial connection
9 HDMI output HDMI output
10 Audio input Support Line In/Mic In
11 Audio output Support 3.5 mm audio input
12 Tripod screw holes The camera is mounted on a (specification) 1/4”, 20 UNC tripod deck or installed on VC-
13 Fiducial hole Ø5; depth 2mm
AC power supply connecting port
WM11 (optional)
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CV355-30X-NDI Manual
3.2 Tally Indicator Light Function Description
3 .2 .1 The tally indicator light function may be enabled through the control of VISCA command.
The setting method is as follows:
Tally Mode : 8x 01 7E 01 0A 01 0p FF
p = 0 : OFF
p = 4 : On (half-brightness)
p = 5 : On (full-brightness)
4. Installation Instructions
4.1 Installation Basics
4.1.1 CV355-30X-NDI Dimensions
4.2 Connecting devices
4. 2 .1 Using HDMI/3G-SDI connect to the screen
HDMI Cable/3G-SDI Cable
Monitor or HDTV
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CV355-30X-NDI Manual
4.2.2 Connecting to Internet
For details of web page connection setting and description, please refer to Chapter 5 Network
Function Settings Description.
4.2.4 Connecting RS-232
• RS-232 serial connection
With RS-232 in/out, at most 7 Marshall cameras can be connected.
• RS-232 pin definition description
4.2.3 Connecting AUDIO IN
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5. Network Function Settings
5.1 Web System Requirements
5.1.1 We b Br ows e r :
• Internet Explorer 11 or above
• FireFox 66.0.3 or above
• Chrome 73 or above
• Edge 42.17134 or above
• Safari 12.1 or above
5.2 Connecting Camera to Network
5.2.1 Connecting to Internet
Two common connection methods are shown below
1. Connecting via switch or router
• Change network settings
Cat6 Network Cable
Cat6 Network Cable
2. If the camera is connected to the computer directly, the computer IP address must be
modified to have the same network segment as the camera.
For example, the factory-preset default IP address of CV355-30X-NDI is 192.168.100.100. The
computer IP address must be set with the same subnet, such as 192.168.100.101, so that the
computer can be connected correctly with the camera
• Connection Diagram
Cat6 Network Cable
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CV355-30X-NDI Manual
5.2.2 Using the Browser to View the Images
• Open the browser, and enter the URL of CV355-30X-NDI in the IP address bar
e.g.: http://192.168.100.100 (default IP address)
• Enter administrator’s account and password
Account: admin (Default)
Password: 9999 (Default)
5.3 Web Page Function Description
5.3.1 Login Screen
1
2
3
4
5
No. Item. Function Descriptions
1 Username Enter user account name (default: admin)
2 Password Enter user password (default: 9999)
3 Language selection The system currently supports English, Traditional Chinese, and Simplified Chinese
4 Remember password Saves user account name and password to the browser.
5 Login Log into the administrator screen on the website
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CV355-30X-NDI Manual
5.3.2 Viewing In Real Time
1
2
No. Item. Function Descriptions
1 Preset setting Select the number first and then select SAVE or LOAD
2 Zoom ratio Adjust the zoom-in or zoom-out ratio via scroll bar
5.3.3 Account Management
3
1
2
3
4
No. Item. Function Descriptions
1 Add user account Enter a username and password to add a new user
2 Permission setting Set the new account management permissions
User Type Admin Operator Viewer
View images Y Y Y
Settings Y Y N
3 Power button Turn on or turn off the camera power
Account
Y N N
management
3 Applying setting Add the newly created user to the account list
4 List of accounts Edit: Modify the user password and permissions
Delete: Delete the user account
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5.3.4 System Configurations 5.3.5 Video Settings
CV355-30X-NDI Manual
1
2
3
No. Item. Function Descriptions
1 Resolution Set the resolution of the camera, resolutions supported by the camera are as follows:
• 1080p 59.94/50/29.97/25
• 1080i 59.94/50
• 720p 59.94/50
After switching the resolution, the camera will restart. If there are no images on the
website, please refresh the browser
1
2
No. Item. Function Descriptions
1 Camera name Modify the camera name
• Camera names are limited to 1-12 characters
• Please use a camera name by mixing uppercase and lowercase letters and numbers.
Do not use “/” and “space” or special symbols
2 Camera location Modify the location of the camera, such as Meeting Room 1
• Camera locations are limited to 1-12 characters
• Please use a camera name by mixing uppercase and lowercase letters and numbers.
Do not use “/” and “space” or special symbols
2 HDMI Format Set HDMI color format YUV422 or RGB
3 Apply After the setting has been modified, select this button to apply the setting
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CV355-30X-NDI Manual
5.3.6 Camera Settings
1
2
No. Item. Function Descriptions
1 Zoom ratio Adjust the zoom-in or zoom-out ratio via scroll bar
3
4 5
3 White balance
• Mode: Select the color temperature mode
• Auto
• Indoor
• Outdoor
• One Push WB
• ATW
• Manual
• Sodium Lamp
• Open Push Trigger: One push color temperature is adjustable when the white
balance mode is set to “One Push Trigger”
• Manual Red/Blue: Manually adjust blue/red color temperature
4 Focus
2 Exposure
• Mode: Select exposure mode (Automatic/Shutter Priority/Aperture Priority/Manual )
• Exposure Comp. Level : Select exposure compensation level
• Gain: The gain limit is adjustable when the exposure mode is set to “Manual”
• Iris: The size of aperture is adjustable when the exposure mode is set to “Manual” or
“Aperture Priority”
• WDR: Set the level of wide dynamic range (WDR) in order to obtain better images in
dynamic lighting environments.
• Shutter Speed: The shutter speed is adjustable when the exposure mode is set to
“Manual” or “Shutter Priority”
• Mode: Select manual/automatic focus
• Focus Range : The focusing range is adjustable when the focus mode is set to
“Manual”
• AF Sensitivity: Set automatic focus sensitivity
• AF Frame : Set automatic focus range
5 MIRROR
• Mirror: Set the mode at which the image is mirror and flipped
• Off
• Mirror
• Flip
• Mirror + Flip
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CV355-30X-NDI Manual
5.3.7 Picture Settings
5.3.8 Audio Settings
1
2
2
3
3
4
5
6
7
8
9
1
10
No Item Function Descriptions
1 Picture effect Set picture effect, Off / Film / Black and White
2 2D noise reduction
2D noise reduction settings
settings
3 3D noise reduction
3D noise reduction settings
settings
4 Image mode The user may customize his/her desired image mode
5 Image mode load* When no custom setting is needed, reset the picture parameters back to the factory
default by selecting this item
6 Gamma* Gamma Level adjustment; Adjustable when the image mode is set to Custom
7 Brightness* Brightness adjustment; Adjustable when the image mode is set to Custom
8 Contrast* Contrast adjustment; Adjustable when the image mode is set to Custom
9 Saturation* Saturation adjustment; Adjustable when the image mode is set to Custom
10 Sharpness* Adjust the sharpness of the image
*Setting only enabled when image mode set to custom
No. Item. Function Descriptions
1 Audio Enable Turn on/off sound
2 Audio In Type Set MIC In/Line In
3 Audio Volume Adjust Volume
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CV355-30X-NDI Manual
5.3.9 Network Settings
1
2
3
No. Item. Function Descriptions
1 Network Network setting of camera. Change of setting is available only when DHCP function is
closed.
2 SNTP Setting Set SNTP Server IP
5.3.10 Time Settings
1
2
No. Item. Function Descriptions
3 Port Setting Set HTTP and HTTPS ports. The default values are Port 80 and Port 81 respectively
<Remark> Change of setting is available only when DHCP function of camera is closed
1 Camera Time Display the date and time of the camera
2 Set the Time • Set Manually: Set time manually
• Synchronize with computer time: Set the camera time according to the computer time
• Synchronize with SNTP server: Set the camera time synchronously with the SNTP
server
<Remark> SNTP server address: Please change in network setting
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CV355-30X-NDI Manual
5.3.11 Maintenance
5.3.12 About
2
1
3
1
2
3
4
No. Item. Function Descriptions
No. Item. Function Descriptions
1 Firmware Update
The camera firmware may be upgraded via web page. For the upgrade method, please
download the FW upgrade manual from Marshall website
Error Logs
If the camera encounters errors, an error code log will be established
System Service • Factory Reset: Select the reset button to resume the factory default setting as the
web page setting
• Setting Profile: The web page setting parameters can be exported from the computer
and imported/applied to another camera
• Protocol: Set the camera Baud Rate and control protocol for the use of connecting
RS-232 communication
1 Camera ID Display the camera name
2 Firmware Version Display the firmware version of the camera
3 Detail Information Display the completed firmware version of the camera
3 Serial Number Display the camera serial No.
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6. Troubleshooting
Warranty
This chapter describes problems you may encounter while using CV355-30X-NDI. If you have
questions, please refer to related chapters and follow all the suggested solutions. If the problem
remains, please contact your distributor or the service center.
No. Problem Solution
1 Boot without power
signal
2 There is no image
output from CV355-30XNDI
3 CV355-30X-NDI image
is severely delayed
4 RS-232 cannot be
controlled
5 Whether the Internet can
be used for operation
1. Make sure you have plugged in the power cord.
2. When using a PoE connection, ensure that the power supply supports IEEE 802.3af
hubs
1. Check the power supply or PoE supply functions.
2. Confirm the output signals are in streaming output.
3. If the camera is connected to a monitor, confirm the monitor equipment supports 4K
output
4. Replace the cables and make sure they are not faulty.
Please use 4K, 1080p or 720p 60/50 Hz signals rather than 25/30 Hz signals.
1. Confirm the connection is correct (RS-232 Input / Output).
2. Please make sure the Baud rate setting is the same as the control equipment.
Please refer to Chapter 5 Network Function Description for the Internet usage or call
marshall tech support.
Marshall Electronics warranties to the first consumer that this device will, under normal use,
be free from defects in workmanship and materials, when received in its original container, for
a period of two years from the purchase date. This warranty is extended to the first consumer
only, and proof of purchase is necessary to honor the warranty. If there is no proof of purchase
provided with a warranty claim, Marshall Electronics reserves the right not to honor the warranty
set forth above. Therefore, labor and parts may be charged to the consumer. This warranty
does not apply to the product exterior or cosmetics. Misuse, abnormal handling, alterations or
modifications in design or construction void this warranty. No sales personnel of the seller or
any other person is authorized to make any warranties other than those described above, or to
extend the duration of any warranties on behalf of Marshall Electronics, beyond the time period
described above.
Due to constant effort to improve products and product features, specifications may change
without notice.
27
20608 Madrona Avenue, Torrance, CA 90503
Tel: (800) 800-6608 / (310) 333-0606 • Fax: 310-333-0688
www.marshall-usa.com
support@marshall-usa.com
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