Marmitek SAFEGUARD user guide

SAFEGUARD

TOTALGUARD

ENGLISH

USER’S GUIDE

20071 / 20090424 • SAFEGUARDTM/ TOTALGUARDTMALL RIGHTS RESERVED

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INDEX

Introduction Safety warnings

BASIC OPTIONS

1. Your Marmitek surveillance system _________________________________________________________________ 5

1.1 Important properties_____________________________________________________________________________________ 6

1.2 Signal range____________________________________________________________________________________________ 7

2. The security console _________________________________________________________________________________ 7

2.1 Installing the console ____________________________________________________________________________________ 8

2.1.1 Connecting the telephone wire______________________________________________________________________ 8

2.1.2 Connecting the AC adapter_________________________________________________________________________ 8

2.1.3 Installing the emergency batteries ____________________________________________________________________ 8

2.2 Mounting the security console ____________________________________________________________________________ 9

2.3 The menus _____________________________________________________________________________________________ 9

2.3.1 Choosing your language ___________________________________________________________________________ 10

2.3.2 The menu in English _______________________________________________________________________________ 11

3. Installing remote controls ___________________________________________________________________________ 12

3.1 Key Chain Remote Control KR21 __________________________________________________________________________ 12

3.1.1 Using the Key Chain Remote Control_________________________________________________________________ 12

3.1.2 Registering the Key Chain Remote Control ____________________________________________________________ 12

3.2 Comfort Remote Control SH624 (standard with TotalGuard, optional with SafeGuard)_____________________________ 13

3.2.1 Using the Comfort Remote Control __________________________________________________________________ 13

3.2.2 Registering the Comfort Remote Control______________________________________________________________ 13

4. Installing the sensors________________________________________________________________________________ 14

4.1 Door/W indow Sensor DS90_______________________________________________________________________________ 14

4.1.1 Mounting the Door/Window Sensor DS90_____________________________________________________________ 14

4.1.2 Using the Door/Window Sensor _____________________________________________________________________ 14

4.1.3 Registering a Door/Window Sensor __________________________________________________________________ 15

4.2 Motion Detector MS90 __________________________________________________________________________________ 15

4.2.1 Mounting the Motion Detector MS90 ________________________________________________________________ 15

4.2.2 Using the Motion Detector__________________________________________________________________________ 16

4.2.3 Registering a Motion Detector _______________________________________________________________________ 16

4.3 Smoke Detector SD10 /SD90______________________________________________________________________________ 17

5. Setting up the security console (SC9000) ____________________________________________________________ 17

5.1 Setting the clock ________________________________________________________________________________________ 17

5.2 Storing phone numbers __________________________________________________________________________________ 18

5.3 Recording your own message _____________________________________________________________________________ 18

6. Using the security system ___________________________________________________________________________ 19

6.1 Setting the alarm _______________________________________________________________________________________ 19

6.2 Panic alarm ____________________________________________________________________________________________ 20

6.3 What happens when the alarm goes off? ___________________________________________________________________ 21

6.4 Disarming the system ____________________________________________________________________________________ 21

6.5 Error messages _________________________________________________________________________________________ 21

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INDEX

7. Prevention and comfort - ‘Home Automation’_______________________________________________________ 22

7.1 Introduction____________________________________________________________________________________________ 22

7.2 Addressing your modules _________________________________________________________________________________ 23

7.3 Installing the LM12 Lamp/Dimmer Module __________________________________________________________________ 23

7.4 Alarm functions of the Lamp/Dimmer Modules ______________________________________________________________ 23

7.5 Comfort functions of the KR21 Key Chain Remote Control ____________________________________________________ 23

7.6 Comfort functions of the SH624 Comfort Remote Control ____________________________________________________ 24

7.7 Comfort functions of the security console___________________________________________________________________ 24

7.8 Setting the timer________________________________________________________________________________________ 24

7.9 Clearing the timer settings _______________________________________________________________________________ 25

EXTRA OPTIONS

8. Advanced system functions__________________________________________________________________________ 26

8.1 Setting the delays _______________________________________________________________________________________ 26

8.2 Clearing the memory of your security system ________________________________________________________________ 26

8.3 Changing the access code (PIN) ___________________________________________________________________________ 27

9. Advanced security functions_________________________________________________________________________ 27

9.1 Disarming the siren for silent alarm ________________________________________________________________________ 27

9.2 Arming the chime_______________________________________________________________________________________ 27

9.3 Using wired inputs ______________________________________________________________________________________ 28

9.4 Adding a wired sensor to the Door/Window Sensor DS90 _____________________________________________________ 28

9.5 Emergency sensors ______________________________________________________________________________________ 29

9.6 Sensor 27-32 Marmitek X-10 ON/OFF trigger function ________________________________________________________ 29

9.6.1 Apply/Cancel a sensor______________________________________________________________________________ 29

9.6.2 Using the Marmitek X-10 ON/OFF trigger function______________________________________________________ 30

9.7 Deregistering a Door/Window Sensor ______________________________________________________________________ 30

9.8 Deregistering a Motion Detector___________________________________________________________________________ 30

10. Advanced Home Automation functions______________________________________________________________ 31

10.1 Checking the status of the security system __________________________________________________________________ 31

10.2 Installing an extra siren (Marmitek PH7208) _________________________________________________________________ 31

10.3 Using an external universal siren ___________________________________________________________________________ 31

10.4 Transceiver function _____________________________________________________________________________________ 31

10.5 All Home Automation functions at a glance_________________________________________________________________ 32

10.6 Basic address for Home Automations functions ______________________________________________________________ 32

11. Telephone functions _________________________________________________________________________________ 34

11.1 Calling the security system _______________________________________________________________________________ 34

11.2 Activating the call-in function _____________________________________________________________________________ 34

11.3 Operating the alarm functions via an outside phone__________________________________________________________ 34

11.4 Operate lights and equipment via an outside phone __________________________________________________________ 35

12. Changing the batteries ______________________________________________________________________________ 35

13. Frequently asked questions __________________________________________________________________________ 36

Tabels________________________________________________________________________________________________ 38 Technical data________________________________________________________________________________________ 39

3SAFEGUARD / TOTALGUARD

INTRODUCTION

Introduction

Thank you for purchasing this Marmitek security product. Marmitek security systems are made with care and are of the highest quality. Please read this user manual carefully and follow up all the instructions.

In this user manual you will find texts marked with a ☺ sign. These texts contain extra information about the functions and can be skipped.

Safety warnings

• To prevent short circuits, this product should only be used inside and only in dry spaces. Do not expose the components of your security system to rain or humidity. Do not use the product close to a bath, swimming pool etc.

• Only connect the adapters to the mains after you have checked whether the mains voltage corresponds with the value on the type tags. Never connect an adapter or cable when it is damaged. In that case, contact your supplier.

• Batteries: keep batteries out of the reach of children. Dispose of batteries as chemical waste. Never use old and new batteries or different types of batteries together. Remove the batteries when you are not using the system for a longer period of time. Check the polarity (+/-) of the batteries when inserting them in the product. Wrong positioning can cause an explosion.

• Do not expose the components of your systems to extremely high temperatures or direct sunlight.

• Do not open the product: The device contains live components. The product should only be repaired or serviced by a qualified repairman.

• In case of improper usage or if you have opened, altered and repaired the product yourself, all guarantees expire. Marmitek does not accept responsibility in the case of improper usage of the product or when the product is used for purposes other than specified. Marmitek does not accept responsibility for additional damage other than covered by the legal product responsibility.

• This product is not a toy. Keep out of reach of children.

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BASIC OPTIONS

1. Your Marmitek surveillance system

The contents of your set:

The Marmitek SafeGuard system is an effective security system for your home. In this kit you will find the following components:

1. Security console SC9000

2. Motion Detector MS90

3. Door/Window Sensor DS90

4. Key Chain Remote Control KR21

5. AC adapter

6. Accessories: batteries, telephone wire, telephone plug

Marmitek SafeGuard-system

5SAFEGUARD / TOTALGUARD

BASIC OPTIONS

Marmitek TotalGuard-systeem

The Marmitek TotalGuard system is identical to the SafeGuard system, but also contains components for prevention and comfort. The TotalGuard system also contains the following components:

1. Lamp/Dimmer Module LM12

2. Comfort Remote Control SH624

3. One extra DS90 Door/Window Sensor

☺ All components of the TotalGuard system are available separately and are compatible with the SafeGuard system.

1.1 Important properties

• Receive a telephone message in case of an emergency, wherever you are. The built-in telephone dialler can dial six different telephone numbers.

• The person called receives a spoken message indicating a burglary or fire alarm is in progress.

• Intelligent sensor control: the console checks functions and battery status.

• Menu control in your own language makes installation and configuration easy.

• Use the phone to listen to what is causing the alarm in your home.

• You can register up to 30 wireless sensors with the console.

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BASIC OPTIONS

• You can use up to 16 wireless remote controls.

• 2 inputs for wired sensors.

• Silent alarm possible (no siren).

• By calling the system, you can control the system remotely and check the status. The TotalGuard also lets you switch on the lights.

• Prevention: Your lights are switched on and off in such a way that it appears as if you are home.

1.2 Signal range

The sensors have an open field range of 100 m. Walls, ceilings and other large object will influence the range. The range depends on your personal living conditions, but is usually between 15 and 30 m.

One other factor that can decrease the range is the presence of other distorting high-frequency signals on the same frequency (433MHz). RF wireless headphones and wireless speakers can influence the range. They cannot cause a false alarm. Wireless phones or networks do not influence the system.

2. The security

console

(1) Display. (2) ARM HOME button

Alarm function for when you are at home. All Door/Window Sensors are activated, but the Motion Detectors remain unarmed.

(3) ARM AWAY button

Full alarm. All sensors are activated.

(4) ARMED Indicator

Lights up when the alarm is switched on.

(5) BATTERY Indicator

Lights up when the backup batteries are empty or

not installed. (6) Telephone connection. (7) AC adapter connection. (8) Wired inputs. (9) Tamper contact. (10) Emergency battery compartment. (11) Console buttons. (12) Menu Start  - Call up the menu or step up in the menu. (13) Menu Start  - Call up the menu or step down in the menu. (14) ON - Switch on a Marmitek X-10 Module (see 7.7). (15) OFF - Switch off a Marmitek X-10 Module (see 7.7). (16) OK - Confirm setting. (17) Clear/bypass - Clear the setting, go up one level in the menu, Bypass function for switching of a sensor. (18) Built-in microphone.

1 18

3254

9 16 1311

6 8

14 15 17 12

7SAFEGUARD / TOTALGUARD

BASIC OPTIONS

Display:

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16

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17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32

1. Zone numbers Every sensor represents a so-called zone in the system. There are 30 zones for wireless sensors (numbers 1-30 on the display) and 2 zones for wired sensors (numbers 31 and 32 on the display).

Zone numbers on: Door or window is open. Zone number flashing slowly: There is a problem with the sensor (6.5). Zone number flashing quickly: The sensor has been switched off with the Bypass function (6.5).

2. Chime Chime is switched on when the system is switched off. When this function is activated, you hear a pleasant ding-dong when someone enters the house (9.2).

3. Space for menu texts and clock

2.1 Installing the console

2.1.1 Connecting the telephone wire

Open the top compartment on your console. Connect the telephone wire to the corresponding connection (6). You can fixate the wire by looping it behind the hooks on the back of the console.

In case of an analogue phone connection

Insert the other end of the telephone wire into the telephone plug included and connect this to your telephone socket.

☺ In case of an ISDN connection

The console cannot be connected directly to an ISDN connection! If you are using ISDN, you need to connect the alarm system to an analogue connection of your ISDN console. The telephone wire included, without the plug, fits directly into the analogue input of your ISDN console. If there are no analogue inputs, please use a converter (check with your telecom supplier). You will most likely have to dial a 0 on the console to get an outside line. This 0 needs to be programmed in with the telephone numbers to be able to dial out (see 5.2). You also need to keep in mind that with ISDN in the case of a power failure your alarm system can no longer dial out. The connection can only be guaranteed with an analogue line.

2.1.2 Connecting the AC adapter

Connect the AC adapter to the corresponding connection (7). Plug the adapter into a 230V wall socket. You can fixate the wire by looping it behind the hooks on the back of the console. When connecting the adapter and opening the top compartment of your console, you will see the word ‘TAMPER’ on the display. After closing the compartment, enter your PIN code (factory settings 0000, see 8.3) to remove the word ‘TAMPER’. The display will now read ‘DISARMED’ and you will hear a double tone to confirm.

☺ Please use the AC adapter included in the set

2.1.3 Installing the emergency batteries

Insert 4 AA batteries in the battery compartment (10). Do not forget to check the polarity (+/-). Preferably use alkaline batteries (not rechargeable batteries). After inserting the batteries and closing the compartment, enter your PIN code (factory settings 0000, see 8.3) to remove the word ‘TAMPER’. The display will now read ‘DISARMED’ and you will hear a double tone to conf

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BASIC OPTIONS

2.2 Mounting the security console

Choose a good space for the console and make sure you have a wall socket (230V) and a telephone connection close by. For optimal range it is best to mount the console central to the objects you wish to secure. This ensures that the distance between the console and the sensors is as short as possible and the range will be sufficient.

Please also ensure that:

1. the console is not placed close to large metal object (radiators, oven, etc.);

2. you have easy access to the console;

3. the console is not too close to other electronic equipment, such as your telephone system, computer or TV. You can place the console on any flat surface (table, etc.) or mount it onto the wall.

Mounting the console onto the wall

The console can be mounted onto the wall using two screws. On the back of the console you will find two slot holes (heart to heart distance 96mm). Fitting screws are included in the set.

Setting the console on a flat surface

The rubber caps make sure the console will not move around when using the console.

2.3 The menus

After connecting the console, the display will read ‘HOME CONTROL’. The time will be displayed on the bottom line (for setting the time, see 5.1).

☺ If you do not see the words HOME CONTROL but TAMPER, you need to close the top compartment on the console. After

closing the compartment, enter your PIN code (factory settings 0000, see 8.3) to remove the word ‘TAMPER’. The display will now read ‘DISARMED’ and you will hear a double tone to confirm. Then the text HOME CONTROL will be shown.

9SAFEGUARD / TOTALGUARD

BASIC OPTIONS

2.3.1 Choosing your language

All menu items are displayed in English. You can choose any of the other available languages. You can do this as follows: To access the menu, press the menu  or menu  button. The display will now read ‘ENTER PIN’.

ENTER PIN

Enter the 4-digit PIN code (factory setting 0000. See 8.3 for changing the PIN code). For every digit entered, a * will appear on the display. When the PIN code has been entered correctly, the first menu item will show up on the display.

1. INSTALL

Use the menu buttons / to go to menu item 7. Options. Press OK to select this menu item. You can also go to this menu item directly by pressing a 7 on the number pad.

7. OPTIONS

Use the menu buttons / to go to menu item Languages. Press OK to select this submenu item.

LANGUAGES

Use the menu buttons / to select your language. Press OK to confirm.

ENGLISH

Press Clear and then 1 (=Yes) to quit the menu.

QUIT MENU

1.YES 2.NO

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☺ Attention: This English language user manual will only use the English menu items.

2.3.2 The menu in English

The menu items in the English language menu are:

1. INSTALL Registering and deregistering sensors and remote controls.

2. SET CLOCK Setting the clock (5.1).

3. PHONE NUMS Setting the phone numbers (5.2). Submenu: PHONE 1 PHONE 2 PHONE 3 PHONE 4 PHONE 5 PHONE 6

4. MESSAGE Recording and checking your own spoken message (5.3).

Submenu: 1. RECORD Record your own spoken message

2. REPLAY Listen to your own spoken message

5. NEW PIN Change your PIN code (8.3).

6. MEMORY CLEAR Clear all sensors, remote controls, timers or settings (8.2).

BASIC OPTIONS

Submenu: CLEAR ALL SENSORS Remove a registered sensor.

CLEAR ALL REMOTES Remove a registered remote control. CLEAR ALL TIMERS Remove all timer settings at once. MASTER RESET Clear the memory.

7. OPTIES

Submenu: Submenu:

CHIME - CHIME ON/CHIME OFF Chime on/off when system off (9.2). When the chime is switched on,

the display will show a  symbol. SIREN - SIREN ON/SIREN OFF Switch off siren for silent alarm (9.1). HOUSECODE Change the HouseCode for Home Automation functions (10.6). UNITCODE Change the UnitCode for Home Automation functions (10.6). ANSWER TYPE ANSWER ON/ANSWER OFF/VOICE MAIL (11.2). SENSOR MODE Use sensors as emergency sensor. See (9.5). LANGUAGE ENGLISH/FRANÇAIS/DEUTSCH/NEDERLANDS/ITALIANO/ESPANOL/

PORTUGUES/SVENSKA/ROMANA/TÜRKÇE.

8. DELAYS Submenu:

ENTRY DELAY

The time you get to switch off the system after entering your house (8.1).

EXIT DELAY The time you get before the system is switched on when you leave

your house (8.1). DIAL DELAY Delay before the system calls out in case of an alarm (8.1). ANSWER DELAY Delay before the system picks up the phone when dialling in (8.1).

9. SET TIMER Submenu: NEW TIMER Setting a new timer (7.8).

11SAFEGUARD / TOTALGUARD

BASIC OPTIONS

3. Installing remote controls

3.1 Key Chain Remote Control KR21

1. CONTROLE INDICATOR Lights up when the remote control transmits radio signals when pressing the buttons. If the indicator light is not very bright, the batteries should be replaced.

2. ARM Switches on the alarm in Arm Away mode (all sensors activated).

3. DISARM Switches off the security system.

4. LIGHTS ON Switches on your light modules (7.5).

5. LIGHTS OFF Switches off your light modules (7.5).

8. PANIC If the (red) buttons 7 and 8 are pressed together, the panic alarm is activated (6.2).

9. BATTERY COMPARTMENT The battery compartment can be found in the remote control.

3.1.1 Using the Key Chain Remote Control

1. BATTERIES A new KR21 contains fully charged batteries.

2. ACTIVATING THE KR21. Keep the ARM button on your remote control pressed for 4 seconds. Release the button. The remote control has now chosen a unique code, which can be registered with your console.

1 2

☺ When pressing the ARM button the LED should flash quickly a few times. When the LED lights up and stays lit, you need to

reactivate the KR21

3.1.2 Registering the Key Chain Remote Control

1. To access the menu, press the menu  or menu  button. The display will now read ‘ENTER PIN’.

2. Enter your 4-digit PIN code (factory setting 0000. See 8.3 for changing the PIN code). For every digit entered, a * will appear

on the display.

3. When the PIN code has been entered correctly, the word ‘INSTALL’ will show up on the display.

4. Press OK. The display now reads ‘INSTALL ZONE’.

5. Press the ARM button on your key chain remote control. The console will beep to confirm. The display will read ‘RMOT 1 SET’.

☺ If you have more than 1 remote control installed, it will read e.g. RMOT 2 SET, RMOT 3 SET, … RMOT 16 SET. You can register

up to 16 remote controls.

6. Repeat step 5 for every remote control you wish to register.

7. Press CLEAR to go back to the main menu. Press CLEAR again to quit the menu. To confirm your choice, press 1 for Yes or 2

for No. If you choose Yes, you will quit the menu. If you choose No, you go back to the main menu.

☺

You can also remove remote controls from the menu, e.g. when you have lost a remote control. This method is described in 8.2.

☺ Read chapter 12 for information on replacing the batteries..

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BASIC OPTIONS

3.2

Comfort Remote Control SH624 (standard with TotalGuard, optional with SafeGuard, art. no. 09170)

1. PANIC With this red button the panic alarm can be activated immediately.

2. CONTROL INDICATOR Lights up when the remote control transmits radio signals when pressing the buttons. If the indicator light is not very bright, the batteries should be replaced.

3. CONTROL BUTTONS For operating the security system and for the comfort functions (see 7.6).

4. DIMMER BUTTON (see 7.6)

5. MODUS SWITCH Switch to the SEC setting to use the security functions. For settings 1 and 2, see

7.6. SWITCH IN SEC SETTING:

ARM HOME: The security system is partly armed. All door/widow sensors

are activated, while the motion detectors are switched off. ARM AWAY: The security system is fully armed. All sensors are activated. DISARM: Switches off the security system.

6. HOUSECODE SWITCH Leave the switch set to A for now (see 10.6 for more information).

3.2.1 Using the Comfort Remote Control

1. INSERTING THE BATTERIES IMPORTANT: When inserting the batteries, the switch should not be in setting 2! Open the battery compartment on the back of the remote control and insert the batteries (4x AAA, alkaline). Do not forget to check the polarity (+/-). Close the compartment.

2. ACTIVATING THE SH624 Press the ‘PANIC’ button.

4 5

3.2.2 Registering the Comfort Remote Control

1. To access the menu, press the menu  or menu  button. The display will now read ‘ENTER PIN’.

2. Enter your 4-digit PIN code (factory setting 0000. See 8.3 for changing the PIN code). For every digit entered, a * will appear on the display.

3. When the PIN code has been entered correctly, the word ‘INSTALL’ will show up on the display.

4. Press OK. The display now reads ‘INSTALL ZONE’.

5. Set the switch to SEC. Press the ARM HOME button on your Comfort Remote Control. The console will beep to confirm. The display will read ‘RMOT 2 SET’.

a. If you have more than 2 remote controls installed, it will read e.g. RMOT 3 SET, RMOT 4 SET, … RMOT 16 SET. You can register up to 16 remote controls.

6. Repeat step 5 for every remote control you wish to register.

7. Press CLEAR to go back to the main menu. Press CLEAR again to quit the menu. To confirm your choice, press 1 for Yes or 2 for No. If you choose Yes, you will quit the menu. If you choose No, you go back to the main menu.

☺ Read chapter 12 for information on replacing the batteries.

13SAFEGUARD / TOTALGUARD

BASIC OPTIONS

4. Installing the sensors

4.1 Door/Window Sensor DS90

1. Transmitter part.

2. Magnet contact.

3. Control Indicator – Lights up when a signal is transmitted.

4. Screw for opening the sensor.

5. Switch for entry delays.

6. Connection for extra wired contact (9.4).

7. Battery compartment.

8. Screw holes for mounting the sensor.

9. Tamper contact.

4.1.1 Mounting the Door/Window Sensor DS90

1. Open the casing by removing screw (4). Mount the transmitter part on the frame of your door or window. Do not close the casing yet.

2. Mount the magnet on the moving part of your door of window. Make sure that the arrows on the transmitter part (see the lid!) and the magnet are facing each other when the door or window is closed. Keep the distance between the transmitter part and the magnet (when door or window is closed) as small as possible (max. 4 mm).

☺ If your window or doorframe is slightly countersunk, you can also place

the transmitter part and the magnet at a 90-degree angle.

7 5

☺ Once you have decided on a definite place for the sensor, we advise to also

fix the magnet with screws (included).

☺ Aluminium/synthetic frames

Place the sensor as high as possible: This gives the best range. Mark the place for the transmitter and the magnet. Do not place the magnet directly on a metal surface. In case of metal frames, or synthetic frames with a metal core, place a piece of wood or plastic (min. 5mm thick) between the magnet and the frame. On metal frames the space between the sensor and the magnet should be no more than 3mm when the window or door is closed.

☺ Sliding windows

In case of sliding windows the sensor and magnet should NOT be allowed to slide along each other horizontally. Place the sensor and magnet in such a way that when closing the window the magnet and sensor approach each other vertically.

4.1.2 Using the Door/Window Sensor

1. If you have not yet opened the transmitter, please do so now by unscrewing screw (4).

2. Insert the batteries (2xAAA, alkaline) into the battery compartment. Do not forget to check the polarity.

3. Set the switch for entry delay (5) to MIN when you have installed the sensor on a window and on MAX when the sensor is installed on a door. When the switch is set to MAX, you have time to open and close the door (standard setting 30 sec). This delay to enter your house and switch off the system without triggering the alarm can be altered (see 8.1). If you want an instant alarm (on e.g. the backdoor), set the switch to MIN.

4. Keep the tamper contact (9) on the transmitter pressed for 4 seconds. Release the button. The door/window sensor has now chosen a unique code, which can be registered with your console.

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