Marantec Synergy 360, Synergy 370, Synergy 380, Synergy 260, Synergy 280 Owner's Manual
...
Synergy 370
Synergy 360
Owner’s Manual contains:
Installation, operating,
maintenance & warranty
instructions.
Marantec America Corporation
5705 Centerpoint Court, Gurnee, IL 60031 U.S.A.
Phone 1-888-622-2489
Fax 847-478-0348
Synergy 370Synergy 370
Synergy 380
Synergy 360 Synergy 360
Synergy 380
Install on Sectional Doors Only
Carriage House & Wind-Loaded
Garage Door Operator System
OWNER’S MANUAL CONTENTS
1. INTRODUCTION 3
2. ADVANCED FEATURES 3
3. IMPORTANT SAFETY INFORMATION 3
4. TOOLS 4
5. GARAGE 4
6. OPERATOR PACKAGE CONTENTS 6
7. IMPORTANT INSTALLATION INSTRUCTIONS 7
8. INSTALLATION STEPS 8
8-1. MEASURE AND MARK DOOR AREA 8
8-2. INSTALL HEADER BRACKET 8
8-3. INSTALL DOOR BRACKET TO DOOR 9
8-4. RAIL ASSEMBLY 10
8-5. ATTACH RAIL TO OPERATOR HEAD 11
8-6. ATTACH RAIL TO HEADER BRACKET 11
8-7. POSITION OPERATOR FOR MOUNTING 12
8-8. MOUNT OPERATOR TO CEILING 13
8-9. CONNECT ARM TO DOOR AND TROLLEY 13
8-10. RAIL BUMPER INSTALLATION 14
8-11. CHECK EMERGENCY RELEASE 14
8-12. INSTALL PHOTO EYE SAFETY SYSTEM 15
8-13. INSTALL WALL CONTROL PANEL 16
8-14. CONNECTING WIRES TO OPERATOR 16
9. CONTROL UNIT CONNECTIONS 17
10. CONNECT TO POWER 18
11. SYSTEM SET UP 19
12. ADVANCED SETTINGS 21
13. REMOTE CONTROLS 25
13-1. TRANSMITTER 25
13-2. WIRELESS KEYLESS ENTRY SYSTEM (OPTIONAL ACCESSORY) 26
14. OPERATION OF YOUR OPERATOR 27
15. HOMELINK® TRANSCEIVER 28
16. TEST SAFETY REVERSAL 29
17. ALIGN AND TEST PHOTO EYE SENSORS 29
18. APPLY LABELS TO INSIDE OF GARAGE 29
19. ATTACH OWNER’S MANUAL TO WALL 29
20. IMPORTANT SAFETY INSTRUCTIONS 30
21. TENSION ADJUSTMENT 30
22. RAIL LENGTH ADJUSTMENT - FOR PROFESSIONAL INSTALLERS ONLY 31
23. RAIL MODELS AND ASSEMBLY PARTS (SYNERGY 380 OPERATOR) 31
24. RAIL MODELS AND ASSEMBLY PARTS (SYNERGY 360, 370 OPERATOR) 32
25. ACCESSORIES 33
25-1. LED EL 300 33
25-2. EXTENSION BRACKET KIT 34
25-3. PERMANENT WIRING 34
25-4. ENERGY PACK 100 (BATTERY BACKUP) 35
25-5. AUTOMATIC TIMER-TO-CLOSE ATC 100 KIT 38
26. TROUBLESHOOTING - FOR PROFESSIONAL INSTALLERS ONLY 41
27. MAINTENANCE AND ADJUSTMENTS 42
28. LIMITED PARTS WARRANTY 42
29. WARRANTY LIMITATIONS, CLAIMS AND SERVICE 44
30. REGISTRATION 44
31. WARRANTY SERVICE 44
Copyright 2015 All Rights Reserved.
C
3
Congratulations on purchasing your Marantec® Synergy Garage Door Operator System, the most innovative operator available today.
This stylishly designed digital operator with a wide range of accessories is engineered to provide the smoothest, quietest and safest operation to
compliment any application. Advanced technology results in the operator being capable of easily moving almost any properly balanced sectional
door, and at the same time providing state-of-the-art safety features to detect obstructions and to stop and reverse the door, thus helping to
protect persons and property near the door.
1. INTRODUCTION
This manual is essential to the safe and proper installation, operation, and maintenance of your operator. Read and follow all
guidelines and operating instructions before the first use of this product. Store the manual in a safe, easily accessible location.
3. IMPORTANT SAFETY INFORMATION
This operator includes numerous state-of-the-art features to provide you, the user, with years of trouble-free, convenient, and safe use of
your automatic garage door operator.
Advanced Digital Operating System EOS (Easy Operating System): The EOS digital system provides an user friendly
system set up. The EOS system requires only the initial set up parameters. All other operating parameters are learned and set
automatically by the system. In addition, the system optimizes all parameters with every cycle for a more efficient operation by
the GDO. This shorter parameter set up provides a quicker and more efficient installation.
New LED Lighting System: Provides a green energy efficient lighting approach to conventional incandescent lighting.
Added convenience requires no light bulb replacement.
Precision Controlled DC Motor, Complete with Automatic Soft Start and Soft Stop Feature: The operator
automatically detects when your door is almost fully closed or fully opened, and gradually slows the door down before it
reaches its fully closed or opened position. During start-up, the door starts moving slowly and gradually ramps up to full
speed for the full travel of your door. This reduces the possible damaging effects of the sudden starts and stops associated
with some other operators, and results in the smooth operation and increased service life of your door and hardware.
Quiet, Smooth Operation: Precision engineering and carefully selected materials result in extremely smooth and quiet
operation, unmatched by conventional garage door operators.
Modular Antenna Concept (patented): Plug-in your choice of frequency module.
Built-In Safety Features: Including patented drive system that delivers only the optimum power needed to move your door
safely - Every time!
Photo Eye (Infrared) Safety System: State-of-the-art infrared beam system helps detect obstructions in the path of
your door and automatically reverses closing door travel, helping to protect persons and property near the door.
LCD Display System Control: Easy navigation through levels and menus.
Convenient Status Display: To indicate the status of your door operator at any time. Especially useful if troubleshooting is necessary.
Numeric Parameter Display Setting: Provides easier and quicker setup.
Numeric Error Code Display: Provides quicker troubleshooting.
Maintenance and Service Scheduling: Optimizes operator service life and trouble-free performance.
The EOS platform unifies all Marantec Products by design.
Meets all UL 325 requirements.
2. ADVANCED FEATURES
Operate the garage door operator at 120V, 60Hz to avoid operator damage.
Garage doors are heavy, moving objects. When coupled with an automatic operator, electrical power is also
present. If not properly installed, balanced, operated, and maintained, an automatic door can become
dangerous and cause serious injury or death. Please pay close attention to the WARNING and CAUTION notices
that appear throughout this manual. Failure to follow certain instructions may result in damage to the door or
door opener, or may result in severe injury or death to yourself or others.
WARNING means that severe injury
or death could result from failure
to follow instructions.
WARNING means that severe injury
or death could result from failure
to follow instructions.
CAUTION means that property damage
or injury could result from failure
to follow instructions.
Mechanical
Electrical
4. TOOLS
The instructions will refer to the tools shown below for proper installation, adjustment, and maintenance of the garage door
operator. Additional tools may be required depending on your particular installation.
Fig. 3
Fig. 2
5. GARAGE
A garage door is a heavy moving object and can cause
serious injury or death. An unbalanced door might not
reverse when required, and can increase the risk of
injury. If your garage door is out of
balance, or if it binds or sticks, call for professional
garage door service. Garage doors, springs,
pulleys, cables, and hardware are under extreme tension
and can cause serious injury or death.
Do not try to adjust them yourself. Ropes left
on a garage door could cause someone to become
entangled and could kill them. Remove all ropes
connected to the door before installing your operator.
To prevent damage to steel, aluminum, fiberglass
or glass panel doors, always reinforce the inside of
the door both vertically and horizontally with steel
or angle iron bracing.
The best solution is to follow the instructions for your
particular garage door or contact the garage door
manufacturer for proper reinforcement instructions.
4
Sectional Door
One-Piece Door
Synergy 360, 370 Only
Fig. 1
Pliers
Ratchet and Sockets
(1/2", 7/16")
Phillips
Screwdriver
Flat-Tip
Screwdriver
7/16" Wrench
Stepladder
Pencil
Tape Measure
Drill,Drill Bits,
Phillips Power Bit
Adjustable
Wrench
Conversion:
1 foot = 305mm
1 inch = 25.4mm
Take a moment to survey your garage and garage door.
Is there an access door besides the garage door? If not, you
should install an emergency key release kit.
With the garage door closed, check alignment of door and
garage floor. The gap, if any, should be no more than
1/4" (6mm). If the gap is larger than this, repair floor or door
before installing operator.
The operator is intended for installation on a properly balanced
and adjusted garage door. DO NOT INSTALL IF DOOR IS
UNBALANCED OR BROKEN.
Check balance of door in mid travel and during full range of
opening and closing. Lift the door about half way, as shown in
Fig. 2 & 3. Release the door. It should remain in place,
supported by its springs. Raise and lower the door fully to
check for binding or sticking.
If door is out of balance or needs repair, DO NOT ADJUST IT
YOURSELF. CALL A QUALIFIED GARAGE DOOR SERVICE
PROFESSIONAL to adjust your door.
If your door is over 7 ft. (2.1m) high, you will need a longer
rail. See section 6 “Rail Assembly” on p. 6 of this manual for
availability of longer rails.
5
5. GARAGE (cont’d)
Fig. 4
Check the type of door construction you have. The information contained in the figures below will be referred to later in the
manual for proper installation on the different door types.
Header Wall
Header Bracket
Highest Point of
Door
Distance
Door Travel
Header Wall
Highest Point of
Door Travel
Door
Jamb
Hardware
Header Bracket
Distance
Header Wall
Highest Point of
Door Travel
Door
Pivot
Header Bracket
Distance
Header Wall
Highest Point of
Door Travel
Door
Header Bracket
Distance
Sectional Door
with Curved Track
One-Piece Door
with Horizontal Track
One-Piece Door
with Jamb Hardware without Track
Synergy 360, 370 Applications Only
Synergy 360, 370 Applications OnlySynergy 360, 370 Applications Only
One-Piece Door
with Pivot Hardware without
Track
GARAGE DOOR OPERATOR SYSTEM OVERALL DIMENSIONS 7' DOOR (2.13m)
Fig. 5
14-1/8” (360mm)
5-5/16”
(135mm)
10' 6-1/4" (3.21m)
13" (335mm)
Headroom Clearance - 1-1/4” (32mm)
1/2" (13mm)
10' 4" (3.15m)
Space Saver Application
Standard Application
1-1/4” (30mm) Clearance
3-3/4” (95mm) Clearance
3-3/4” (95mm) Clearance
1-1/4” (30mm) Clearance
6
Synergy 360, 370
Sectional Door Applications Only
6. OPERATOR PACKAGE CONTENTS
The following items are included with your Garage Door Operator (GDO). All hardware components are located in the GDO
carton. The accessories are packaged with their respective hardware in separate packs for ease of identification and use.
Fig. 7
OPERATORS
Items shown not actual size.
Fig. 8
(packaged in separate carton)
RAIL ASSEMBLY
Fig. 7A
Garage Door Operator Manual and Safety Labels
ACCESSORIES
Wall Control Panel
(with Hardware Kit)
Drywall Anchors (2)
Staples (10)
(2)
Tapered-Head Screws
Screw Caps (2)
Machine screws
(2)
Warranty
Card
Photo Eye Sensor Safety System
(with accessories)
5“
5“
5.5”
6“
6“
5“
5.5”
6“
Wire Holder Kit
6 Ft. (1.8m) Detachable Power Cord
Synergy 380 -
6 Ft. (1.8m) Detachable Power Cord
Fig. 6
Removable
serial number
Remove one of the serial number labels located on both sides
of operator carton and apply to the front page of owner’s
manual. See Fig. 6.
Remove second serial number label and apply to the warranty card.
Operator’s manufacturing date is located under operator lens cover.
Lag Screw (2): 5/16” x 1-3/4”
Clevis Pin (1): 5/16” x 7/8”
Cotter Ring (1)
Carriage Bolt (2): 1/4” - 20 x 2”
Lock Washer (2): 1/4”
Hex Nut (2): 1/4” - 20
Hex Bolt (2): 5/16” - 18 x 3/4”
Lock Nut (2): 5/16” - 18
Hex Head Tek Screw (2): 1/4” x 3/4”
Hardware Kit
Lag Screw (4): 1/4” x 1-1/2”
Door Bracket
#8030743
Rail Bracket (2)
#99082
Screw (4): M5x8.5mm
Curved Door Arm
#8009466
Screw (2): 3.9x32mm
Bumper
#102723
Cap (2) #104740
Support Bracket (2)
#71865
Header Bracket Kit
#103238
(Clevis Pin 1/4” x 3 1/14”)
Transmitter
Visor Clip
Cover
Terminal
Block
Modular
Receiver
Programming
Connector
30 Ft. (9.2m)
2-Conductor Wire
Bracket (2)
Sensor (TX)
Sensor (RX)
Sensor Lens Cap Protectors (2)
Synergy 380
Belt
7’ (2.1m) Door M13-1207B
8’ (2.4m) Door M13-1208B
10’ (3m) Door M13-1210B
12’ (3.6m) Door M13-1212B
14’ (4.2m) Door M13-1214B
Synergy 360, 370
Belt Chain
7’ (2.1m) Door M13-807B M13-807C
8’ (2.4m) Door M13-808B M13-808C
10’ (3m) Door M13-810B M13-810C
7
7. IMPORTANT INSTALLATION INSTRUCTIONS
Shown on the right is an
overall view of a completed
garage door operator system
installed on a sectional door.
The arrangement is similar for
a one-piece door (except for
differences described later in
this manual).
1. READ AND FOLLOW ALL WARNINGS AND INSTALLATION INSTRUCTIONS.
2. Synergy 380 - Use this operator ONLY with sectional doors.
3. Check with the door manufacturer to determine if additional reinforcement is required to support the door prior to
installation of the door operator.
4. Install operator only on a properly balanced garage door. An improperly balanced door could cause serious injury.
Have a qualified service person make repairs to garage door cables, spring assemblies, and other hardware before
installing the operator.
5. Remove all ropes and disable all locks connected to the garage door before installing operator.
6. If possible, install the door operator 7 feet (2.1m) or more above the floor. For products having an emergency
release, adjust the emergency release cord for the handle to be within reach, but at least 6 feet (1.8m) above the
floor and avoiding contact with vehicles to avoid accidental release.
7. Do not connect the operator to source of power until this manual instructs you to do so.
8. Locate the wall control station: (a) within sight of door, (b) at a minimum height of 5 feet (1.5m) above the ground
so small children cannot reach it, and (c) away from all moving parts of the door.
9. Place the Operating Warning Label next to the wall control panel in a prominent location. Affix Safety Label on
inside of garage door. The Emergency Release markings molded on handle.
10. After installing the operator, test Safety Reversal System. Door MUST reverse when it contacts a 1-1/2 inch (40mm)
high object (or a 2x4 laid flat) on the floor.
11.
SAVE THESE INSTRUCTIONS
for future safety, adjustment, and maintenance purposes.
For Important Safety Instructions see page 30.
TO REDUCE THE RISK OF SEVERE INJURY OR DEATH:
IMPORTANT INSTALLATION INSTRUCTIONS
Fig. 9
Operating
Warning
Label
Owner’s
Manual
Garage Door
Safety Label
Emergency
Release Handle
8
Synergy 380 Install on Sectional Doors ONLY
8. INSTALLATION STEPS
8-1. MEASURE AND MARK DOOR AREA
Horizontal
Reinforcement
Bracket
Header
Horizontal Line for
Header Bracket
Height
Door Width
See Fig. 12
See Fig. 11
Vertical
Center Line
Identify a sound structural support on header wall above garage
door for header bracket mounting. See Fig. 11. If appropriate
header does not exist, replace or install a new support using a 2x4
(50mm x 100mm) or 2x6 (50mm x 150mm) board. Fasten it securely
using lag screws (not provided) to structural supports of garage.
Before starting your installation, the door and the header above
the door must be measured and marked. This way, the appropriate brackets can be mounted at the correct locations avoiding
installation and operating difficulties later.
MARK VERTICAL CENTER LINE:
Measure door width, then locate the center point (Fig. 10).
Mark a vertical line on the upper half of your door, on the top
edge of your door, and on the header, through the center
point.
MEASURE DOOR’S HIGHEST TRAVEL POINT:
(Review Figs. on p. 5 for details)
Open door to its highest travel point and measure from the
garage floor to the top of door.
Write down this distance.
FOR SECTIONAL DOORS AND ONE-PIECE DOORS WITH
HORIZONTAL TRACK:
Add 1-1/4" (30mm) to the door travel height (measured above).
FOR ONE-PIECE DOORS WITHOUT TRACK:
Add 3-3/4" (95mm) to the door travel height (measured above).
MARK HORIZONTAL LINE FOR HEADER BRACKET
LOCATION:
Close door and measure the required distance (determined
above) from the garage floor to the header.
Mark a horizontal line, intersecting the vertical center line, on
header. This is the position at which the bottom of the header
bracket should be installed.
In case of minimal clearance above the door, the header
bracket may be mounted to the ceiling. In this case, extend
the vertical center line onto the ceiling, and mark a horizontal
line on the ceiling no further than 4" (100mm) from the
header wall. The header bracket should be mounted no
farther than this distance from the header wall.
Fig. 10
If the header bracket is not rigidly fastened to a sound
structural support on the header wall or ceiling, the
safety reverse system may not work and could cause
serious injury or death. DO NOT move or adjust springs
or garage door hardware, as these parts are under
extreme tension and could cause injury or death.
8-2. INSTALL HEADER BRACKET
Header
Lag Screw for Header installation
if necessary (not provided)
Header Bracket
5/16” x 1-3/4"
Lag Screw
Pilot Holes
Fig. 11
Header bracket kit located in rail carton.
9
8-3. INSTALL DOOR BRACKET TO DOOR
Fig. 13
Pilot Hole
Ceiling
Header Bracket
Lag Screw
Fig. 12
Cut off for one-piece
door only
Pin Hole
Fig. 14
A. FOR SECTIONAL DOORS:
Wood Sectional Doors (Fig. 14)
Position door bracket (Fig. 13) along vertical center line of
door with pin hole facing top of the door and top edge of
the bracket 4” to 5” (100mm - 125mm) below top edge of
the door, or roughly at the same height as top rollers on the door.
Mark locations of securement holes through door bracket.
Drill two 1/4" holes through door for securement of door
bracket.
Insert carriage bolts (1/4” x 2”) from the outside through
door and bracket, then secure with lock washers and nuts
from the inside.
Tighten nuts firmly.
Metal Sectional Doors
Attach door bracket with two teck screws (provided) per Door
manufacturer recommendations.
B. FOR ONE-PIECE DOORS:
Before starting the installation of the door bracket, cut off
mounting leg from opposite side of pin hole (Fig. 13).
One-Piece Doors with Exposed Frames (Fig. 15)
Position center of door bracket on the center line on the top
edge of door.
Mark the position where carriage bolts will go through
bracket, and drill two 1/4" holes through top frame of door.
Install carriage bolts from the bottom, through door frame
and bracket, and secure with lock washer and nut from top.
Tighten nuts firmly.
One-Piece Doors without Exposed Frames (Fig. 16)
For doors without exposed frames, use alternate method of
mounting door bracket.
Mark and drill two 3/16" pilot holes into top of frame, then
secure bracket with 5/16" x 1-5/8" lag screws (not provided).
8-2. INSTALL HEADER BRACKET (cont’d)
Insert 1/4”-20 x 2”
Carriage Bolts
from outside of door
Lock Washer
1/4”-20 Nut
Wood Sectional
Doors
Mark pilot holes location on header through header bracket
holes where lag screws will be inserted.
IMPORTANT: See Fig. 11 for which header bracket holes to
use.
Drill 3/16" pilot holes into header, and install bracket with lag
screws (5/16” x 1-3/4”) provided.
Tighten lag screws firmly.
NOTE: Follow the same procedure if header runs vertically
instead of horizontally and is the only option for mounting
header bracket to header wall. In case of minimal clearance
above the garage door, the header bracket may be
mounted to the ceiling (Fig. 12). Follow the same steps
above to ensure a sound surface for mounting.
Carriage Bolts
Lag Screws
Garage Door
Center Line
Garage Door
Center Line
Fig. 15
One-Piece Door
with Exposed Frame:
Install with Carriage Bolts
One-Piece Door
without Exposed Frame:
Install with Lag Screws(not provided)
Fig. 16
Door Bracket
Header
10
8-4. RAIL ASSEMBLY
NOTE: Rail comes fully preassembled with straight door arm
already attached.
Unpack one-piece preassembled rail.
Leave straight door arm taped inside rail for safe and convenient
installation—it will be untaped and used later.
12”
(305mm)
Fig. 17
Rail
Mounting Bracket
Place mounting bracket over rail (close side) on a diagonal.
Make sure support securement clamps clear rail sides.
Twist mounting bracket and secure onto rail 12” (305mm)
from spracket end side of rail as shown in Fig. 17.
Place second mounting bracket over the backside of the rail 33”
(840mm) from pin hole. See Fig. 17A.
Secure second bracket as shown on Fig. 17.
NOTE: To provide additional support for rails 15’ (12‘ door) and 17’
(14‘ door) use optional support bracket. (Accessories p.33)
Measure the rail’s overall span. Bracket is located on 1/2 of
the overall rail span from the door header bracket end.
See Fig. 17B.
Fig. 17A
Fig. 17B
Support Bracket
1/2 (S)
Rail Span
ADDITIONAL STEP FOR ONE-PIECE DOORS ONLY:
IMPORTANT NOTE: For installation on One-Piece Doors only,
the straight door arm that is factory installed onto the rail
must be replaced by the curved door arm supplied as part
of hardware in the operator box.
Recommended: Replace arm after attaching rail to operator.
Turn rail over so that open channel in rail faces up.
Untape straight door arm that is secured inside rail.
Remove and save the two phillips head screws that are securing
the door arm pin and straight door arm (Fig. 18).
Lift arm and pin straight out of slot in trolley, and remove pin
from straight door arm.
Insert pin into short side of curved door arm as shown.
Orient arm so that long side extends away from trolley.
Carefully insert pin and door arm into slot in trolley.
Push pin into slot with door arm so pin is fully seated into trolley
slot. IMPORTANT: Pin must be straight and seated properly
into recessed area in trolley. See Figs. 18A and 18B.
Secure pin and curved arm with the two phillips screws which
were removed from trolley—DO NOT use any other screws.
Tighten screws firmly.
Fig. 18
A. Loosen Screws
B. Remove Pin
C. Feed Pin though Curved
Door Arm Hole
D. Reinsert Pin and Arm Firmly
and Squarely, Tighten Screws
Correctly seated pin.
Incorrectly seated pin.
Fig. 18A
Fig. 18B
12”
(305mm)
33”
(840mm)
Mounting Bracket
Mounting Bracket
11
Fig. 19
Standard Application
Alternate Rail Installation
(Space Saver Applications)
Sprocket
Opening
Rail
Motor Head
Shaft
Cotter Ring
1/4” x 3-1/4"
Clevis Pin
Fig. 20A Fig. 20B
Fig. 20
Operator Box
8-5. ATTACH RAIL TO OPERATOR HEAD
When fastening the rail to the operator,
use only the screws provided. Use of any
other screws may result in operator falling
from ceiling and causing damage
to persons or property in the garage.
Position operator with control panel facing back of garage.
Rest operator head on cardboard or protective surface on floor
so opener does not get scratched.
Position rail onto operator chassis by lining up rail sprocket
opening with motor head shaft (Fig. 19). Make sure shaft
engages teeth inside rail sprocket. Press rail down firmly onto
shaft and opener chassis. DO NOT HAMMER.
Position the two rail brackets over rail as shown in Fig. 19.
Insert screws (M5 x 8.5) through bracket holes and into chassis
holes, and tighten screws firmly to hold rail to head.
8-6. ATTACH RAIL TO HEADER BRACKET
Support operator head slightly off the floor.
Lift the opposite end of the rail up to the header bracket.
Position rail end-stop within the openings in the header
bracket. Insert header clevis pin (1/4” dia.) through header
bracket and rail end, then attach cotter ring to end
of pin. (See Fig. 20A)
12
Synergy 380 Install on Sectional Doors ONLY
8-7. POSITION OPERATOR FOR MOUNTING
Once rail is attached to header bracket, support operator on ladder,
or use the assistance of another person to support operator high
enough so door can open without hitting the rail.
A. SECTIONAL DOORS AND ONE-PIECE DOORS WITH
TRACK:
Open garage door to fully opened position, and place a
2x4 (50mm x 100mm) laid flat between the door and the rail.
See Fig. 21. This provides an easy method of ensuring the
correct mounting height of the opener.
B. ONE-PIECE DOORS WITHOUT TRACK:
Move trolley toward opener head.
Open door all the way so that it is parallel to the floor, or
slightly tilted toward the front of the garage. DOOR SHOULD
NOT BE TILTED TOWARD THE BACK OF GARAGE.
Position operator so that top of operator head is level with top
of opened door.
To check for correct mounting height, temporarily position
curved door arm as if connecting to door bracket. See Fig. 22.
The long side of the arm should be parallel to the floor when
door is fully opened. Raise or lower powerhead so that arm
will be parallel to floor.
Temporarily support head at this height, and prepare to
mount the operator to ceiling.
Door
Stepladder
Fig. 22
Fig. 21
Door
Stepladder
2x4 Laid Flat
(50mm x 100mm)
13
Position opener head so that rail is lined up with center line
of open door.
Line up sturdy perforated angle (not provided) with
ceiling joists above rail mounting bracket. In case of finished
ceiling use stud finder to locate joists.
Mark location for 5/16” x 2” lag screws (not provided), and
drill two 3/16” pilot holes.
Fasten sturdy perforated angle to joists using lag screws.
Measure distance from each side of mounting bracket to the
perforated angle.
Cut pieces of hanging brackets (perforated angles) to
required lengths.
Attach one end of each hanging brackets to rail mounting
brackets with 5/16”-18 x 7/8” hex bolts, 5/16”-18 nuts, and
5/16” lock washers (hardware not provided).
Fasten another end of hanging brackets to perforated angles
using the same hardware.
Once opener is securely fastened in position, remove wood
block and lower door. Check door for proper operation and
clearance by manually moving door to full open and closed
position. If door hits rail at any point, raise opener head slightly
higher and re-mount in position.
Mark location and drill pilot holes for second perforated angle
which will be located above second mounting bracket.
Follow the same steps above for second mounting bracket. See Fig. 23.
If not properly secured, the operator could fall and injure
someone. Secure opener to structural supports or
framing. Do not mount to drywall, plaster,
or other such material.
8-8. MOUNT OPERATOR TO CEILING
8-9. CONNECT ARM TO DOOR AND TROLLEY
Make sure door is fully closed.
Remove tape from rail holding straight door arm
(sectional door only) and allow door arm to hang freely.
A. SECTIONAL DOORS:
Position curved door arm into door bracket channel so that
short end of arm will be attached to door bracket.
See Fig. 25. Curved door arm should be attached roughly at
the same height as the top rollers of the door.
Align curved door arm and bracket holes, then insert clevis pin
through holes. Attach cotter ring to hold pin in place.
Position straight arm and curved arm to form an angle with
the door (Fig. 24) and at least two sets of holes line up.
Select two overlapping holes as far apart as possible and
secure arms together with hex bolts 5/16”-18 x 3/4“ and
5/16”-18 lock nuts
B. ALL ONE-PIECE DOORS:
Curved door arm should already be attached to trolley in place
of straight door arm. See Fig. 18, p. 10.
Position free end of curved arm into door bracket slot.
Align curved door arm and bracket holes, then insert clevis
pin (5/16” dia.) through holes. Attach cotter ring to pin to
hold in place. See Fig. 26.
C. SECTIONAL AND ONE-PIECE DOORS:
After connecting appropriate door arm, ensure trolley is
disengaged. Check for proper door operation by manually
lifting then lowering to fully opened and closed positions.
Readjust door arm if needed.
5/16"-18x3/4" Hex Bolt
5/16"-18
Lock Nut
5/16"x7/8" Clevis Pin
Cotter Ring
Curved Door Arm
Straight Door Arm
Fig. 25
Fig. 26
Door Bracket
(for One-Piece Door)
Clevis Pin
Cotter Ring
Fig. 24
Angle
Fig. 23
Fig. 22
Joists (may be hidden
behind drywall)
Perforated angle
14
1/2”
Fig. 29
Screw
holes
Snap bumper
in place
Screw Caps
(13mm)
8-11. CHECK EMERGENCY RELEASE
To prevent possible SERIOUS INJURY or DEATH from a
falling garage door:
• If possible, use emergency release handle to disengage
trolley ONLY when garage door is CLOSED. Weak or
broken springs or unbalanced door could result in an
open door falling rapidly and/or unexpectedly.
• NEVER use emergency release handle unless garage
doorway is clear of persons and obstructions.
• NEVER use handle to pull door open or closed.
up to the desired location. See Fig 27.
Snap rail bumper into place as shown in Fig. 28.
Hold door and measure 1/2” (13mm) between trolley
end and the bumper as shown in Fig 29. This is the installation
location for the rail bumper.
Important: The distance between the trolley and the
bumper should not be greater than 1/2”.
8-10. RAIL BUMPER INSTALLATION
The emergency release cord with red handle which is already
attached to the trolley, are extremely important parts of the
operator system. Pulling the release cord see Fig. 30 disengages
the door from the opener. This allows the door to be moved
manually up and down independent of the opener motor.
If the door is in the open position, use extreme care when
using the release.
Use emergency release to disconnect the door if the power is out. This
allows the door to be moved manually up and down independent of
the operator motor. It should also be used if for some unforeseen
reason the door strikes a person or object during its travel and does
not automatically reverse off the obstruction.
To release door—pull emergency release handle toward the
operator at approximately 45 degrees. (Fig. 30)
Prior to re-engaging door, ensure that all obstructions are removed and
door is operating properly manually. Before re-engaging trolley with a
belt connector, pull handle toward the door at approximately a 45
degree angle. Now the door can be reconnected by moving it manually
and bringing it into position when the connector is inside of the trolley.
PULL RELEASE HANDLE TOWARDS DOOR FRAME TO LOCK
TROLLEY, THEN MOVE DOOR MANUALLY UNTIL TROLLEY
LOCKS WITH CHAIN OR BELT CONNECTOR.
Fig. 30
Emergency Release Cord
To lock
pull toward
the door
To release
pull toward
the operator
The release cord with handle should be adjusted to hang
6 ft. (1.8m) above garage floor.
To adjust:
Slide handle up on cord.
Tie new knot at correct height.
Cut excess cord, leaving approximately 1” (25mm) after knot.
Heatseal end of cord with match or lighter to prevent fraying.
Slide handle back into place.
With the trolley still in the unlocked position, manually move door
IMPORTANT NOTE
THE RAIL BUMPER IS AN IMPORTANT PART OF GARAGE
DOOR OPERATOR SYSTEM. THE BUMPER IS DESIGNED FOR
SETTING UP AND MONITORING THE OPERATOR’S TRAVEL LIMITS.
ATTENTION
3.9 x 32mm
screws
Fig. 28
Fig. 27
Secure bumper with self-tapped 3.9 x 32mm screws provided.
Cover screws with plastic caps provided as shown on Fig. 29.
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