MapleSim 4.5 Release Notes
Customer in the USA and
Canada
Complete the web form located at
http://www.maplesoft.com/contact/webforms/support.aspx or call + 1
(800) 267-6583 ext. 413.
For general inquiries and questions related to billing and order status,
contact Maplesoft Customer Support by calling +1 (800) 267-6583 ext.
240.
Maplesoft, a division of Waterloo Maple Inc.
MapleSim Resources
MapleSim User's Guide
When MapleSim™ is installed, a printable PDF version of the MapleSim User's Guide is available in
<Maple_install_dir>\Maple 14\toolbox\MapleSim where <Maple_install_dir> is the directory in which
Maple™ is installed.
You can also get the latest versions of all the Maplesoft™ product manuals from the Maplesoft
Documentation Center at www.maplesoft.com/documentation_center.
MapleSim Online Resources
Be sure to check out the MapleSim Online Resources at www.maplesoft.com/products/maplesim.
This web site contains valuable resources that can help you use MapleSim. It includes news, updates,
training videos, and many example models through the MapleSim Application Center.
You can also subscribe to become a Maplesoft Member, giving you access to exclusive premium online
content and keeping you informed of new materials as they become available.
Technical Support Resources
If you need assistance after installing MapleSim, visit http://www.maplesoft.com/support/faqs/index.aspx
to read the Frequently Asked Questions (FAQ) section.
Additional resources, including product updates, free training resources, and links to user forums, are
available on the Maplesoft Customer Support site at http://www.maplesoft.com/support.
Contacting Technical Support
If your question or issue is not addressed in the FAQ section, you can request technical support.
Customer outside of the USA
and Canada
Contact your local distributor. To find a distributor in your country, visit
http://www.maplesoft.com/contact/international/index.aspx.
Sending an E-mail Message to the Technical Support Team (Windows only)
If you are using MapleSim in a Microsoft® Windows® environment, you can send an e-mail message to
the Maplesoft Technical Support team by clicking the technical support button ( ) located in the main
MapleSim toolbar.
This button attaches the current MapleSim model to a new message addressed to the Technical Support
team.
Trademarks
Maple, MapleSim, Maplesoft, and Waterloo Maple are trademarks of Waterloo Maple Inc.
Microsoft and Windows are registered trademarks of Microsoft Corporation.
All other brand names or product names are trademarks or registered trademarks of their respective
companies.