Roben-3
MODEL: Roben-3TX
Us er Ma nual
Thun derbolt™ to PCIe Expansion & PCIe to P CIe E xpansion
RO B EN-3
Magma
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Table of Contents
Preface.................................................................................................................................. 5
Advisories ............................................................................................................................ 5
Safety Instructions ............................................................................................................... 6
Protecting Against Electrostatic Discharge ................................................................................ 7
Chapter 1 Introduction ...................................................................................................... 8
Roben-3 Thunderbolt ............................................................................................................ 8
Add a Mac mini .................................................................................................................... 8
3 Variants of Roben-3 Thunderbolt ........................................................................................ 8
Expansion Board and Backplane ............................................................................................. 9
PCI Express Features ......................................................................................................... 9
Thunderbolt Features ......................................................................................................... 9
24 Lanes Available for 3 PCIE slots ...................................................................................... 9
Roben-3 Thunderbolt Specifications ......................................................................................10
Pre-Installation Information ..................................................................................................11
Tools Required for Installation ...............................................................................................11
Chapter 2 Hardware Installation ..................................................................................... 12
Roben-3TX (3 Slot Thunderbolt – Expansion Only) ...................................................................13
Parts List .........................................................................................................................13
Installation-Procedures Overview .......................................................................................14
Open Enclosure ................................................................................................................14
Install Thunderbolt Interface card ......................................................................................15
Install PCIe Cards ............................................................................................................15
Attach Power Cord ............................................................................................................18
Connect to Electrical Outlets ..............................................................................................18
Connect Thunderbolt Cable ................................................................................................19
Powering On and Off the Expansion Unit .............................................................................19
Verify Hardware Connection ..............................................................................................19
Chapter 3 Verify Installation ........................................................................................... 20
Hardware ...........................................................................................................................20
Verify Link& LED Status on Models: 3TX, 3TS and 3TM .........................................................20
Thunderbolt™ 1 ...............................................................................................................20
Thunderbolt™ 2 ...............................................................................................................21
Software ............................................................................................................................22
How to check Magma device - Mac OS X .............................................................................22
How To Check PCIe cards - Mac OS X .................................................................................24
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Thunderbolt Aware Driver is required for PCIe cards .............................................................25
How to Check Magma Device - Windows 7 and 8 ..................................................................27
How To Check PCIe cards - Windows7 and 8........................................................................28
Chapter 4 Advanced Technical Information ..................................................................... 30
Thunderbolt™ 1 Interface Card & LEDs ...................................................................................30
Fully Operational: With monitor attached -LEDS ...................................................................30
Fully Operational unit: No monitor attached – LEDS .............................................................31
Power on board – LEDs .....................................................................................................31
Thunderbolt™ 2 Interface Card & LEDs ...................................................................................32
Fully Operational: With monitor attached -LEDS ...................................................................32
Fully Operational: No monitor attached -LEDS .....................................................................32
Unit with power on board – LEDs .......................................................................................33
Backplane & LEDs ................................................................................................................34
Link and Activity LEDs ..........................................................................................................34
PCIE SLOT Link up LEDS .......................................................................................................35
Activity LEDs .......................................................................................................................35
Standby-power Cable ...........................................................................................................36
Thunderbolt Interface Card Installation ..................................................................................37
Internal Front Fan (Control Settings)......................................................................................38
Daisy Chain Configuration .....................................................................................................39
Attaching Displays ...............................................................................................................39
How to Rack mount the Roben-3 unit ....................................................................................40
Rack-Ears Installation .......................................................................................................40
Rack mount and Storage Kits ................................................................................................41
5.25” Expansion Bay ............................................................................................................43
Steps on “how to remove and install Drive Bay” ...................................................................43
How to remove and replace the front fan ...............................................................................47
How to remove power supply ...............................................................................................53
Securing the Top Cover ........................................................................................................54
Chapter 5 Converting to PCIe .......................................................................................... 55
PCIe Expansion and Host Interface Cards ...............................................................................55
How it Works ...................................................................................................................56
PCIe Expansion Interface Card Installation ..........................................................................57
PCIe Host Interface card Installation ...................................................................................57
Connect Ipass Cable .........................................................................................................58
To Disconnect Ipass Cable .................................................................................................59
Plug-in Power Cord ...........................................................................................................60
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Powering ON and powering OFF the unit .................................................................................60
To Turn ON .....................................................................................................................60
To Turn Off ......................................................................................................................60
Verify Connection ................................................................................................................60
Chapter 6 Troubleshooting / FAQ .................................................................................... 61
Chapter 7 How to Get More Help ..................................................................................... 66
Contacting Technical Support ................................................................................................66
Shipping or Transporting of Expansion Unit with PCI / PCIe cards ..............................................66
Returning Merchandise to MAGMA..........................................................................................66
Appendix A Compliance .................................................................................................. 67
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NOTE
Used to amplify or explain a comment related to procedural steps or text.
IMPORTANT
Used to indicate an important piece of information or special “tip” to help you
CAUTION
Used to indicate and prevent the following procedure or step from causing damage to the
equipment.
WARNING
Used to indicate and prevent the following step from causing injury.
DANGER or STOP
Used to indicate and prevent the following step from causing serious injury or significant
data loss
Preface
Advisories
Five types of advisories are used throughout this manual to provide helpful information, or to alert you to
the potential for hardware damage or personal injury.
Disclaimer: We have attempted to identify most situations that may pose a danger, warning, or caution
condition in this manual. However, Magma does not claim to have covered all situations that might require
the use of a Caution, Warning, or Danger indicator.
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WARNING
Never modify or remove the radio frequency interference shielding from your workstation or
expansion unit. To do so may cause your installation to produce emissions that could
interfere with other electronic equipment in the area of your system.
CAUTION
Do not attempt to service the system yourself except as explained in this manual. Follow
installation instructions closely.
Safety Instructions
Always use caution when servicing any electrical component. Before handling the Magma Expansion
chassis, read the following instructions and safety guidelines to prevent damage to the product and to
ensure your own personal safety. Refer to the “Advisories” section for advisory conventions used in this
manual, including the distinction between Danger, Warning, Caution, Important, and Note.
Always use caution when handling/operating the computer. Only qualified, experienced,
authorized electronics personnel should access the interior of the computer and expansion
chassis.
When Working Inside a Computer
1. Before taking covers off a computer, perform the following steps:
2. Turn off the computer and any peripheral devices.
3. Disconnect the computer and peripheral power cords from their AC outlets or inlets in order to
prevent electric shock or system board damage.
In addition, take note of these safety guidelines when appropriate:
To help avoid possible damage to systems boards, wait five seconds after turning off the computer
before removing a component, removing a system board, or disconnecting a peripheral device
from the computer.
When you disconnect a cable, pull on its connector or on its strain-relief loop, not on the cable
itself. Some cables have a connector with locking tabs. If you are disconnecting this type of cable,
press in on the locking tabs before disconnecting the cable. As you pull connectors apart, keep
them evenly aligned to avoid bending any connector pins. Also, before connecting a cable,
make sure both connectors are correctly oriented and aligned.
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Electrostatic Discharge (ESD) Warning
Electrostatic Discharge (ESD) is the enemy of semiconductor devices. You should always
take precautions to eliminate any electrostatic charge from your body and clothing before
touching any semiconductor device or card by using an electrostatic wrist strap and/or
rubber mat.
Protecting Against Electrostatic Discharge
Static electricity can harm system boards. Perform service at an ESD workstation and follow proper ESD
procedures to reduce the risk of damage to components. Magma strongly encourages you to follow
proper ESD procedures, which can include wrist straps and smocks, when servicing equipment.
You can also take the following steps to prevent damage from electrostatic discharge (ESD):
When unpacking a static-sensitive component from its shipping carton, do not remove the
component’s anti-static packaging material until you are ready to install the component in a
computer. Just before unwrapping the anti-static packaging, be sure you are at an ESD
workstation or are grounded.
When transporting a sensitive component, first place it in an anti-static container or packaging.
Handle all sensitive components at an ESD workstation. If possible, use anti-static floor pads and
workbench pads.
Handle components and boards with care. Do not touch the components or contacts on a board.
Hold a board by its edges or by its metal mounting bracket.
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Product Name
Description
3TX
3 Slot Thunderbolt (Expansion Only)
3TS
3 Slot Thunderbolt (Storage)
3TM
3 Slot Thunderbolt (Mac mini)
Chapter 1 Introduction
Roben-3 Thunderbolt
The ROBEN-3 is available in THREE model configurations offering unique features for full customization. The
ROBEN-3 basic model offers the potential of (2) 5.25-in expansion bays, while the ROBEN-3 storage model
offers (8) 2.5-inch hot swappable bays, and finally the ROBEN-3 Mac Mini version allows for a direct
integration of an Apple Mac Mini, making it the most versatile Thunderbolt™ product ever offered by
Magma.
The ROBEN-3 has a rack-mountable aluminum chassis designed for integrated removable storage
expansion, with room for up to eight hot pluggable 2.5” SSD, SAS or SATA hard drives. This added power
can be channeled through lightning fast Thunderbolt technology at 10Gbps, with the option of 20Gbps
bandwidth with the rollout of Thunderbolt 2 capable devices like the new Mac Pro. With 3-Slot PCIe and
internal storage expansion, ROBEN-3 enables the serious audio professional to transform their computer into
a powerful workstation - a sidekick for the creative hero.
Add a Mac mini
ROBEN-3 will also allow you the option to host a Mac mini within the chassis creating an integrated rack
mount server with direct Thunderbolt connection to 3-slot PCIe expansion slots. Mac mini external
connectivity is provided through the front and rear panels, including a secure I-Lok housing allowing you to
lock your valuable application or plug-in licenses right to the chassis.
3 Variants of Roben-3 Thunderbolt
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Expansion Board and Backplane
PCI Express Features
Supports three full-length cards
Physical connectors are x16
Each slot is x8 Gen 2 (or Gen 3)
Thunderbolt Features
High-speed Thunderbolt connection – Thunderbolt™ 1: 10Gbps , Thunderbolt™ 2: 20Gbps
Dual channel, with support for PCIe and DisplayPort protocols
Automatic power-up control by computer
Daisy-chain or end-point device
24 Lanes Available for 3 PCIE slots
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Item
Description
Technology
PCI Express Bus Specification Revision 2.0
PCI Local Bus Specification Revision 2.3
PCI Bridge Architecture Revision 1.2
Backplane
(3) available full length/full height expansion slots, X8 PCIe Gen 2.0
Electrical - x8 PCIe
Physical – x16 PCIe
Thunderbolt™ 1, Interconnect Bandwidth
10Gbps (1.25 GB/s) Bi-directional
Thunderbolt™ 2, Interconnect Bandwidth
20Gb/s (2.25 GB/s) Bi-directional
Host Connection
Host Side: Any Thunderbolt equipped computer with one or more
Thunderbolt ports
Expansion side: Two Thunderbolt connectors supporting one host
connection and one daisy chain out port / display port.
Cable
Thunderbolt cable sold separately
Enclosure
2U Aluminum Desktop – Black
14.25” Wide x 3.48” High x 17” Deep (363mm x 88.4mm x 432mm)
8.5 lbs or 3.6Kg
Tool-less cover removal. White power-on indicator front panel light
System Cooling
One 80mm 33.4 CFM Expansion Cards/Backplane Fan
Variable speed thermistor control option (or full speed)
Power Supply for Roben-3TS & 3TX
520 W standard, 100-240V, 50-60Hz Power Input
Four 4-pin Molex Connector
Two 6-pin + PCIe connector
Input Frequency: 50-60HZ
DC Output: 540 Watts Max
+12V 43A
-12V .5A
+5V 20A
+3.3V 20A
+5Vsb 2.5A
Total on +3.3V and 5V must not exceed 100W
Power Supply for Roben-3TM
250-Watt power Supply
AC Input: 100-240VAC
Input Frequency: 50-60HZ
Input Current: 8.0A Max
DC Output: 540 Watts Max
+12V 43.0A maximum
-12V .5A maximum
+5V 20.0A maximum
+3.3V 20.0A maximum
+5Vsb 2.5A maximum
Total power on +3.3V and 5V must not exceed 100W max
Environmental
Ambient Temperature 0° to 50° C**Storage Temperature -55° to 125°
C
Relative Humidity 5% to 85% non-condensing
MTBF
35k hours
Regulatory Compliance
FCC Class A Verified
CE
RoHS Compliant
Thunderbolt™ 1, Supported OS
Windows 7, 8, Server and Mac 10.6.8 or higher
Thunderbolt™ 2, Supported OS
Windows 7, 8, Server and Mac 10.9.8 or higher (10.8 below not
supported)
Warranty
30-day money back guarantee. 1 Year Return to factory
Roben-3 Thunderbolt Specifications
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Pre-Installation Information
Before using the Magma Expansion chassis, you should perform the following steps:
• Inventory the shipping carton contents for all of the required parts
• Gather all of the necessary tools required for installation
• Read this manual
Tools Required for Installation
To complete the installation of the Magma product you will need a Phillips-head screwdriver and ESD wrist
strap to prevent electrostatic discharge.
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Chapter 2 Hardware Installation
The following steps will guide you through the installation of your Magma Expansion System.
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Qty
Item
1
Power Cord
1
Thunderbolt Interface Card (Installed)
1 set
Rack mount Kit (Optional). For Roben-3 Rack mount model, see page 53
Roben-3TX (3 Slot Thunderbolt – Expansion Only)
Parts List
Thunderbolt cable is not included. It is sold separately.
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NOTE
It is highly recommended to install 3rd party PCI-E cards / High Power PCIe cards after you
have verified and tested that the Magma expansion chassis is functional and free of
hardware failures.
Installation-Procedures Overview
Below is the concise version on how to set up the Roben-3TX
1. Open Enclosure
2. Install Thunderbolt Interface card(if not installed)
3. Install PCIe cards (see notes below)
4. Attach Power Cord
5. Connect to Electrical Outlet
6. Plug in Thunderbolt Cable
7. Power on Computer
8. Hardware Check
9. Verify Installation (via Operating System)
When installing 3rd Party PCIe card, start with one card first just to see if there are any software and/or
hardware issues or incompatibility problems that may occur. This way you can troubleshoot the problem
more easily and efficiently. If everything works well and there are no configuration issues, you can proceed
with the installation of the remaining 3rd party PCIe cards.
Always refer to or read “3rd party manufacturer installation guide” for further instructions
Open Enclosure
Loosen the thumbscrew that retains the top cover of the chassis and slide the lid towards you as shown
below:
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Install Thunderbolt Interface card
The thunderbolt Interface card is already installed for this model. No need to install the Thunderbolt
Interface card.
If you need to replace or install a Thunderbolt Interface card, go to Thunderbolt Interface card
Installation on Chapter 4.
Install PCIe Cards
Some card manufacturers recommend that you install their software driver prior to installing the card. If this
is the case, be sure to install the card driver before connecting Roben-3to the computer.
Slot 3 accepts all types of PCIe cards x1, x2, x4, x8 or x16
Slot 2 accepts all types of PCIe cards x1, x2, x4, x8 or x16
Slot 1 accepts all types of PCIe cards x1, x2, x4, x8 or x16 (next to Thunderbolt interface card)
Remove slot covers and install PCIe cards.
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Make sure that all cards are fully seated in their connectors. When correctly seated, there will be a firm
resistance when you pull up gently on the card. To keep the cards in place, secure them in the enclosure
with their retaining screws. After securing the cards verify that they do not touch each other.
Auxiliary Power Connectors
Some PCIe cards require extra power. Roben-3TX and Roben-3TS power supplies provide the following
power connectors / adapters (see pictures below). Five 4-pin Molex AUX power connectors can be used
for providing extra power to cards. In addition, two (6+2 pin) PCIe connectors for GPUs.
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High Power PCIe card installation
High Power PCIe cards also known as High End PCIe cards such as GPUs and other similar type of card
requires an additional power (or AUX Power) to operate. Most of these High power PCIe cards have an
auxiliary power adapter cables that are included with it when you buy them. If it is not available, there are
6-pin PCIE connectors built in to the power supply that can be used to provide power to your GPUs or High
Power PCIe cards.
Other High power PCIe cards may use different Aux power adapter connectors. You can connect them to
any of the 4-pin Molex connectors available on the power supply.
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Attach Power Cord
1. Plug in power cord to Roben-3. Make sure the Power Switch on the power supply is turned OFF.
2. Turn power supply switch to ON position.
3. Two green LED on the Interface card are illuminated. No LEDs are illuminated on the backplane.
Connect to Electrical Outlets
Be cautious, practice safe and correct methods when powering up your expansion unit. Before powering
ON the system make sure all PCIe cards are seated properly into the card slots.
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Connect Thunderbolt Cable
Attach Thunderbolt cable into either top or bottom port on the Roben-3. Plug in Display Monitor, DVI/HDMI,
or Display. If no display will be used, you can daisy chain other Thunderbolt devices. Plug in the other end
of the Thunderbolt cable to the Thunderbolt port on the computer.
Powering On and Off the Expansion Unit
Roben-3 will automatically turns ON when the computer is turned ON. A White light located on the front
panel will shine when the expansion chassis is ON. Roben-3 will automatically turn OFF when the computer
is turned OFF or goes into Standby mode. If either end of the Thunderbolt cable is removed while the
system is ON, the expansion chassis will automatically power down.
The White light on the front of Roben-3 is not an ON (On-off push button), it simply indicates whether the
chassis is on or off. If either end of the Thunderbolt cable is disconnected, Roben-3 will automatically turn
off.
Verify Hardware Connection
Check the status of the LEDs on the Interface cards and backplane to verify good connection or link
between your host computer and expansion unit.
1. Thunderbolt™ 1 interface card: 5 solid green LEDS are illuminated and three solid green LEDs on
the backplane. For more details see “Thunderbolt™ 1 Interface Card”.
2. Thunderbolt™ 2 Interface Card: 7 solid green LEDs are illuminated and 3 solid green LEDs on the
backplane. For more details go to “Thunderbolt™ 2 Interface Card ”.
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Chapter 3 Verify Installation
Hardware
Verify Link& LED Status on Models: 3TX, 3TS and 3TM
Thunderbolt™ 1
When the Roben-3 unit is operational the following GREEN LEDs are illuminated (Solid Green).
Four Solid Green LEDs on Interface card are illuminated.
NOTE: Five Solid Green LEDs are on, if an external display device is attached to Thunderbolt port of
the expansion unit.
Three Green LEDs on backplane.
SLOT 0 Link UP LED is illuminated. If there were no PCIE cards in the PCIE slots you would only see
one SOLID Green LED. If all 3 slots are populated with cards, LED-LINK UP SLOT 1, SLOT 2 and SLOT 3
will illuminate.
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Thunderbolt™ 2
When the Roben-3 unit is operational the following GREEN LEDs are illuminated (Solid Green).
7 Solid Green LEDs on Interface card are illuminated, with an external display device attached.
Five Solid Green LEDs are on, without an external display device is attached.
Three Green LEDs on the backplane.
SLOT 0 Link UP LED is illuminated. If there were no PCIE cards in the PCIE slots you would only see one SOLID
Green LED.
If all 3 slots are populated with cards LED-LINK UP SLOT 1, SLOT 2 and SLOT 3 will illuminate.
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Software
How to check Magma device - Mac OS X
To verify a successful installation of Magma Roben-3 on Mac select “About This Mac” under the Apple
Icon.
1. Your first step will vary depending on which version of Mac OS X you are using:
Mac OS X 10.6.8 Snow Leopard or earlier:
More Info.
OS X Lion 10.7 or later:
System Report
2. Click Thunderbolt. This picture below applies to Thunderbolt™ 1 device.
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IMPORTANT
Thunderbolt™ 2 requires Mac OS 10.9 and above. It is highly recommend updating your
Mac to the latest Operating system before using the Thunderbolt™ 2 hardware.
The picture below applies for Thunderbolt™ 2. “Tbolt2 Series” is the new device name for Thunderbolt™ 2.
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IMPORTANT
For Mac OS, a driver modification is required from the PCIe card provider. A Mac OS driver
that is “Thunderbolt Aware” is required so the PCIe hardware will be recognized by Mac OS
through Thunderbolt™ Technology
How To Check PCIe cards - Mac OS X
1. Your first step will vary depending on which version of Mac OS X you are using:
Mac OS X 10.6.8 Snow Leopard or earlier:
More Info.
OS X Lion 10.7 or later:
System Report
2. Click PCI cards
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NOTE
Magma does not provide nor supply any third party PCIe drivers. If you need driver you
must contact the vendor or manufacturer of the PCIE card. If you would like to determine
whether the 3rd party PCIE card has a Thunderbolt Compatible driver or not you must also
contact the vendor or manufacturer of the PCIe card.
System Profiler showing two PCIE cards with thunderbolt
compatible drivers installed
Thunderbolt Aware Driver is required for PCIe cards
For Mac OS, a Thunderbolt Aware (Compatible) driver is required because it allows PCIe cards to be
detected in Roben-3. Ensure you have a “Thunderbolt Aware or Thunderbolt Compatible” driver from the
PCIe card manufacturer otherwise the PCIe card will not be functional.
If the driver is installed, make sure it supports Thunderbolt. If the driver does not support Thunderbolt you will
see a message “Driver Installed: No
Click on the specific PCIe card in question to see if it is Thunderbolt Compatible. If it shows “Yes” then it is
compatible, if it shows “No”, the PCIe card will not be visible in Roben-3.
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System Profiler showing two PCIE cards with One PCIe card with
a non-thunderbolt driver installed
System Profiler showing no PCIe cards being detected or
recognized.
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IMPORTANT
Magma requires no driver in Windows Operating System, Unix OS, Linux and other flavor of
Operating Systems.
Screenshot of Windows Device Manager showing Magma Thunderbolt
Expansion device is being recognized / detected
(No PICe cards installed).
How to Check Magma Device - Windows 7 and 8
Open ACPI (BIOS) Open PCI BusClick the ‘+’ sign several times until your reach a PCI Express Root Port
with a PCI Standard PCI-to-PCI Bridge beneath it.
If the verification is successful, you can install 3rd Party cards as well as auxiliary peripherals, such as hard
drives into the chassis.
If, however, the installation was unsuccessful, you may not see the PCI to PCI Bridge, or it will have a small
yellow symbol in front of it as shown below.
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Screenshot of Windows Device Manager showing Magma Thunderbolt
Expansion device is being recognized / detected with
third party PCIe
card with driver installed and configured correctly
How To Check PCIe cards - Windows7 and 8
No special drivers have been required for Thunderbolt compatibility with Windows 7. As a general rule, if
the PCIe card works in a workstation using Windows, it will most likely work with ExpressBox 3T, using
Windows.
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IMPORTANT
Third party driver can be obtained from the manufacturer / vendor of the PCIe card.
Magma does not supply the driver for 3rd party PCIe card / hardware.
Screenshot of Windows Device Manager showing Magma Thunderbolt
Expansion device is being recognized / detected with
third party PCIe
card with Error. This error indicates either the driver is not installed,
missing or corrupted.
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Chapter 4 Advanced Technical Information
Thunderbolt™ 1 Interface Card & LEDs
When the Thunderbolt™ 1 Interface card is fully operational and with an external Display device
attached, 5 green LEDs are illuminated (solid green), see FIGURE T1-A .
Fully Operational: With monitor attached -LEDS
FIGURE T1-A
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Fully Operational: No monitor attached – LEDS
FIGURE T1-B
Power on board – LEDs
This unit is not connected to any thunderbolt-equipped laptop. Only power is attached to this unit.
FIGURE T1-C
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Thunderbolt™ 2 Interface Card & LEDs
There are 10 LEDs on the Thunderbolt™ 2 Interface card. These LEDs are very essential in checking the
power status of the board. It also serves as failure indicators and helps in troubleshooting hardware
problems.
Fully Operational: With monitor attached -LEDS
When the Thunderbolt™ 2 Interface card is fully operational and with an external Display device
attached, 7 solid Green LEDs (D1,D3,D4,D5,D6,D7 and D9) are illuminated. See picture on FIGURE T2-A.
If you do not have an external display attached, only 5 Green LEDs are illuminated. See FIGURE T2-B.
FIGURE T2-A
If the above LEDs are not coming ON, it is an indication that your board is not getting power or the board is
faulty or defective. Please check the following:
1. Standby-power cable (see Chapter 4) is firmly connected to Thunderbolt™ 2 Interface card
power connector (J7).
2. Thunderbolt™ 2 Interface card is seated all the way in the PCIe slot. Try reseating the card in the
PCIE slot.
Fully Operational: No monitor attached -LEDS
If there is no Display Monitor attached to Thunderbolt™ 2 Interface card it would only show 5 illuminated
solid GREEN LEDs (D3, D4,D6,D7 and D9), this is normal. See FIGURE T2-B below.
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FIGURE T2-B
Power on board – LEDs
LEDs D6 and D8 are illuminated when power cord is attached to expansion unit. This means the expansion
unit is on standby-mode. The magma device is” switched off” on the electronic interface (but it draws
some power). On standby mode the Magma is not performing its primary function; it is waiting to be
activated by a remote power or remote controller. See picture below.
FIGURE T2-C
If the above LEDs are not coming ON, please check the power standby cable (see Chapter 4) make sure
it is firmly connected to Thunderbolt Interface card power connector (J7).
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Backplane & LEDs
A functional / operational backplane will illuminate three solid green LEDs.
Link and Activity LEDs
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PCIE SLOT Link up LEDS
Each PCIe slots have designated LED indicators. SLOT Link up LED illuminates when a PCIe card is installed.
On the other hand, when all of the PCIe slots are populated with PCIe cards all SLOT Link up LED should
come on as shown from the picture below.
Activity LEDs
Each PCIe slots have their own Activity LEDs indicator. When this LED comes on it signifies that the PCIe
card is executing a command or being used / accessed by the application. It comes on as “solid green”
and / or sometimes it blinks or flickers.
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Standby-power Cable
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Thunderbolt Interface Card Installation
The following steps are applicable on how to replace and install a Thunderbolt Interface card.
1. Turn off the Expansion chassis first. Disconnect the power cord. Disconnect the Thunderbolt cable
from Expansion chassis or from computer.
2. Unplug the Interface power cable from Thunderbolt Interface card. Unscrew to remove the
interface card.
3. Plug-in the Thunderbolt Interface card in PCIE slot#0. This is the designated slot for the interface
card. Installing the Interface card in a non-designated slot will cause the system to malfunction.
4. Plug-in the power cable Thunderbolt Interface card. Secure the interface card.
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Internal Front Fan (Control Settings)
Some PCI Express cards produce substantial heat and must be cooled properly to eliminate over heating
problem. One Fan is located in the front of the enclosure to provide cooling required for the hottest PCI
Express Cards. Some graphics cards GPU's require these fans to be at full capacity to prevent overheating.
As safety measure, Magma provides ROBEN-3 with the fan functioning at full speed (MAX). However, noise
is a concern for many applications. For noise sensitive applications, we have provided this Thermistor
setting (THERM) to help alleviate fan noise in situations when a low heat-producing card is installed in
Magma Roben-3.
By default, the fan will run at maximum speed when the DIP Switch is to MAX that control fan speed. When
setting to Thermistor (THERM), the fan speed is controlled by the temperature inside the enclosure. Thermally
controlled fans will run at maximum speed when the Thermistor senses temperature at or above an upper
limit. Fans will run at minimum speed if the temperature is at or below lower limit.
To set the FAN (speed) locate the red DIPswitch SW500 on the expansion board. MAX = Fan runs at fast
mode. THERM = Fan is set to Thermistor controlled.
The DIPswitch SW500 controls the front fan of the Roben-3 expansion unit.
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Daisy Chain Configuration
Here is an example of a Daisy Chain Configuration of 6 Roben-3TX Expansion units
Attaching Displays
You can use an appropriate Display Port connector to add a Display Port, HDMI, DVI, or VGA Display.
The Display Port connector can plug into the other Thunderbolt port on -3
Make sure your display is plugged in and the appropriate adapter is connected.
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How to Rack mount the Roben-3 unit
Rack-Ears Installation
Remove the left and right metal brackets as shown from the pictures below.
Mount Left and right rack ears. Use the existing screws on the unit to secure the rack ears.
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Mount the left and right extender rails to rear panel of the unit as shown from the pictures below.
Rack mount and Storage Kits
Rack mount kit is composed of the following items (or sees pictures below)
1. 2 Front Rack Ears
2. 2 Rear Inner Ears with SCREW M4
3. 2 Rear Long Ears (7 inch extender) with 4 SCREWS 10-32
The Rack mount kit is available and included for the following Roben-3 Rack mount models.
1. ROBEN-3TX Rack mount
2. ROBEN-3TM Rack mount
3. ROBEN-3TS Rack mount
Front Ear, QTY 2
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Rear Inner Ear, QTY 2
Rear Ear Long (8-inch extender), QTY 2
Storage Kit comes with 32 screws for mounting the disk drives. This is only available for ROBEN-3TS Rack
mount Rack mount.
For disk drive installations go to page 26 or page 46.
Note: You can buy the Rack mount kit for standard Roben-3 Desktop model. Visit www.magma.com or
contact our Sales Team for pricing and availability.
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5.25” Expansion Bay
Roben-3TS has an available standard-sized 5.25" drive bay. There are two available area of reserved space
in the drive bay where removal media devices such as CD, DVD, optical and including hard disks and
floppy disk drives (or tape drives) can be installed.
Steps on “how to remove and install Drive Bay”
Remove Metal Bar
Remove left side ear of the expansion unit
Turn over the expansion unit after removing the left-side ear
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Remove screws, see pictures below.
Remove screws, see pictures below
Lift the drive carrier / mounting bay
Remove screws
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Remove front plate cover
Once you have removed the front plate cover you can now install the 5.25” drive carrier, see pictures
below. Install the drive carriers into the drive bays and secure it.
Put the drive bay back into the chassis
Secure the drive bay on the left side of the chassis.
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Secure the drive bay on the bottom side of the chassis.
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How to remove and replace the front fan
Should you need to replace front fan, follow the steps below.
Tools
1. One 5” long Philip screw driver
2. One 10” long Philip screw driver
Before you start, do the following first!
Power down the unit.
Disconnect the power cord from the unit.
Remove top cover.
Remove all 3
rd
party PCIe cards in the unit.
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How to remove power supply
To install a new power supply, follow the above steps in reverse order.
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Securing the Top Cover
It is best to secure the top cover with the three thumbscrews on the back of the unit when carrying,
transporting or shipping the expansion unit. If required, additional retention of the cover may be achieved
using the four mounting holes under the enclosure.
NOTE: All Roben 3 models come with the 4 mounting screws (enclosed in a small plastic bag) for the option
of securing the bottom part of the cover to the chassis.
1. Turn over the expansion chassis to expose the bottom part where the mounting holes are located as
shown for the pictures below.
2. Install the screws to their designated mounting holes to secure the bottom part of the cover as shown
from the pictures below.
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Chapter 5 Converting to PCIe
PCIe Expansion and Host Interface Cards
You can also use Expansion and Host Interface cards with your Roben-3 chassis. Ideal connection for small,
local networks that require high-speed PCIe connectivity.
Connect PCI Express Host to Expansion over cable
Support speeds up to 40Gbps
Use same PCIe interface card for both sides of the connection
Industry standard iPass cable
Use Magma’s PCI Express Expansion to create a super-fast PCIe connection outside the computer
The Roben-3 PCIe x8 Gen 2 Expansion is the perfect solution for creating a super-fast local PCIe connection
from a host computer to a target PCI Express device. The Magma 01-04978-03 interface card installs into
any x8 or x16 PCIe slot in the host computer motherboard and the other Magma 01-04978-03 interface
card can be inserted into a designated upstream PCIe slot. A high-speed iPass cable allows data transfers
to and from the host computer at 40Gbps.
Onboard Visual Diagnostic Features
Multiple LEDs and dipswitches make debugging and troubleshooting easy. Visible LEDs show the PCIe link
width that each PCIe interface card is operating. Other LEDs for “Loss of Lock,” “Reset ON” and “Clock
Good” are useful visual indicators for troubleshooting and verifying the connection without expensive
software diagnostic tools.
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How it Works
Features:
High-speed x8 PCI Express connection
Low profile bracket provides for easy installation in low profile computers
Easily visible LEDs indicate correct installation and PCIe link width
Low power consumption - less than 4 Watts
LEDs show status of connection for quick debug- reset indicator, clock indicator, link width
indicator
Supports Spread Spectrum Clocking, LOS (Loss of Signal), LOL (Loss of Lock Indicator)
Low Latency and Low Jitter
Benefits:
Transparent extension of PCI Express signals outside the computer
No software required - connection is automatically recognized and configured by system BIOS
Attach large power hungry PCI Express cards to computer with limited card space
Low latency PCIe connection between host and target without using bridges or switches
Same PCIe card used for both the host and expansion device
Interface Card can be used with any PCIe compliant expansion chassis - Magma
Automated x1, x4 and x8 link negotiation for PCI Express Gen1, Gen2 and Gen 3
Ability to override automatic PCIe link training through dip-switch settings
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PCIe Expansion Interface Card Installation
By default the Expansion Interface card SW1 switch is set to “ON=EXP.” The expansion system will NOT
function if SW1 is set to OFF=HOST.
1. Turn off the Expansion chassis first. Disconnect the power cord. Disconnect the Thunderbolt cable
from Expansion chassis or from computer
2. Unscrew the Expansion Interface
3. Install new Expansion Interface card
4. Plug-in the card in PCIE slot#0. This is the designated slot for the interface card. Installing the
Interface card in a non-designated slot will cause the system to not operate
PCIe Host Interface card Installation
Begin the installation of your PCI Express (PCIe) host card by first powering down your computer.
The PCIe host card is a “half-height,” x8-capable PCIe card mounted to a “full-height” bracket as shown
below.
For low profile case applications, you may need to change the mounting bracket to the low profile bracket
that shipped with your system. This is done by removing the screws that hold the card to the bracket. Be
sure
you are using proper ESD procedures when completing this action.
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Once the host computer is off and all power cords are disconnected from the AC outlet, remove the
cover. Check the red DIPswitch (SW1) on the interface card, this should be set to OFF= HOST.
Insert the PCI Express host card into a vacant x8 (or x16) PCIe slot by gently pushing the card until it is firmly
seated. Then secure the card to the slot with a mounting screw.
Connect Ipass Cable
Proper way of connecting the Ipass cable to Interface card, see pictures below.
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Connect the Ipass cable to Expansion port on the back of the unit.
Connect the other end of the cable to host computer via Host Interface card.
To Disconnect Ipass Cable
1. Pull the green tab while slowly pulling out the cable from the interface card.
2. Failure to do so can break the connector inside the interface card, which can cause the system to
malfunction.
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Plug-in Power Cord
Connect the power cord to the power receptacle on the back of the unit. Before connecting the power
cord make sure to turn off the switch.
Powering ON and powering OFF the unit
To Turn ON
Press the power supply Rocker switch to On position. The (I) symbol should be pressed down.
When the chassis power is on the unit is set to stand-by mode. Roben-3 will automatically turns ON when
the computer is turned ON.
To Turn Off
Always power down the Host computer first before the chassis. Press Off or shutdown computer, Roben-3
will automatically turns OFF.
Verify Connection
Once you have installed the Interface cards correctly and both computer and expansion are running, the
next thing to do is to check the LED Link up status. Verify the following LEDs on the expansion and host
interface cards. Host Card and Expansion card with proper link established should show up with FIVE solid
green LEDs. The Interface card is plugged into X8 PCIe slot.
1. You should see the following LEDs are illuminated:
a. Three green LEDs on the backplane
b. Four to Five green LEDs on the Expansion card
c. Four to Five green LEDs on the HOST card, which is installed inside the host computer
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Chapter 6 Troubleshooting / FAQ
Q: If the Thunderbolt card fails to power up, what should I check?
A: Check the power / stand-by cable; make sure it is firmly connected to the power receptacle of the
Thunderbolt Interface card.
Q: How do I know if Roben-3power supply is working?
A: If the Thunderbolt card is properly seated and connected, there should be four green LEDs lit on the
Interface card (5 if an external display monitor is attached), 3 green LEDs lit on the backplane, and 1 green
LINK UP 0 LED is turned ON as shown below. This picture below applies to Thunderbolt™ 1 expansion unit.
NOTE: For Thunderbolt2, you should see the same 3 Solid Green LEDs on the backplane and 4 LEDs on the
Interface are illuminated. 5 If there is an external display monitor is attached.
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Q: How can I identify if my Roben-3 expansion unit is linked or connected to the computer?
A: The LINK UP 0 on the backplane is illuminated solid green. By default, this LINK UP 0 LED should
illuminate / glow every time you connect the Roben expansion chassis to computer via Thunderbolt
connection.
Q: What does it mean when the LEDs for LINK UP SLOT 1, SLOT 2 and SLOT 3 are illuminated?
A: It is an indication that you have all 3 slots populated with PCIE cards. The cards are detected and you
have power going to the cards. If you have only one card installed in slot 1, only LINK UP SLOT 1 LED will
illuminate.
Q: I have three cards installed but the LINK UP SLOT 1, SLOT2 and SLOT 3 LEDs are not illuminated?
A: Either you have a bad Magma expansion board and backplane or the cards are defective.
Q: My cards are no longer being detected. Only two LEDs on the Thunderbolt interface card are
illuminated and one LED on the backplane, what should I do?
A: First, try swapping your Thunderbolt cable with a known good cable. If this fixes the problem, it means
you have a faulty Thunderbolt cable. If it fails to fix the problem, you have either a defective Thunderbolt
interface card or defective backplane. On the other hand, you may be having a problem with your
computer’s thunderbolt port. So try another thunderbolt-equipped laptop and see if that works.
Q: My card used to work, after I upgraded my laptops Operating System, my card is no longer functioning
properly, what should I do?
A: Check with the manufacturer of the card, see if that is supported by the new Operating System. If the
card is not supported by the new Operating System, it will definitely fail. You should either replace the card
with a new card that is compatible with the Operating System or revert back to the last known Operating
System.
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Q: How can I determine if the driver for my PCIe card is Thunderbolt Compatible?
A: Thunderbolt Tunneling is required for MacOS. In Apple System Profile, click on the specific PCIe card in
question to see if it is Thunderbolt Tunnel Compatible. If it shows “Yes” then Thunderbolt tunneling has been
enabled and it is compatible. If it shows “No”, then the driver does not work through Thunderbolt and it is
not compatible. Even if the driver is not thunderbolt compatible, the 3rd party PCIE card is still visible (as
shown from the picture below).
Q. My PCIe card is not being detected when installed in 1st PCIE slot, what should I do?
A. Turn off the Laptop computer. Disconnect the Magma thunderbolt expansion unit form Laptop by
disconnecting the thunderbolt cable. Remove power cord from Magma. Remove and reseat PCIe card.
Reconnect the thunderbolt cable to Laptop. Plug-in power cord to Magma. Turn on the Laptop. This should
automatically turn on the Magma thunderbolt expansion unit. Check Apple System profiler or Windows
Device Manager to see if the PCIe card is detected or not.
Q: Can I daisy chain Roben-3with another Roben-3?
A: Yes, but realize that aggregate bandwidth is limited to 10Gbps through the Thunderbolt port and PCI
address and IO space can be limited so the type of cards installed in the chassis may limit the number that
can be daisy chained successfully.
If a daisy chain device does not work, check to see if the Thunderbolt Cable is connected firmly into the
thunderbolt port (on the Magma Thunderbolt Card of Roben-3) and the power supply is turned ON. Also,
make sure each Thunderbolt Roben-3 is working and functional before attempting to daisy chain them
together.
Q: Will Roben-3show up in Apple System Profiler or Windows Device Manager without any PCIe cards
installed?
Yes.
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In Apple System Profiler Thunderbolt Status: Connected Roben-3. Picture below applies to
Thunderbolt™ 1.
In Apple System Profiler Thunderbolt Status: Connected Roben-3. Picture below applies to
Thunderbolt™ 1
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In Windows Control Panel Device Manager View by connection
You should see these three PCI-to-PCI bridges. Right click on it and select “Properties”, select Hardware Ids
from dropdown list, you should see PCI\Ven_111D
Q: My host computer is having problem linking up with the expansion chassis. I have both interface cards
installed and seated firmly in their corresponding slot; one is installed in the host computer PCIe slot and the
other one in the expansion PCIE slot. Is there something wrong with the Interface card?
A: When using the 01-04973-03, in which comes in pair, one should be set to OFF-host and the other is set to
ON-Exp.
1. Set the Red Dip switch on the interface card that correctly in order to work. The Red Dip switch
is labeled SW1.
2. 01-04973-03, SW1 when set to ON=EXP should be installed only inside the Magma Expansion
unit.
3. 01-04973-03, SW1 when set to OFF=HOST should be installed inside the host computer.
4. If the 01-04973-03 cards are not set properly, your computer will not link up with the Magma
expansion.
See photos below:
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Chapter 7 How to Get More Help
You can visit the Magma Technical Support FAQ pages on the Internet at: www.magma.com/support/
Contacting Technical Support
Our support department can be reached by fax at (858) 530-2733 or by phone at (858) 530-2511. Support is available
Monday through Friday, 8:00 AM to 5:00 PM PT. When contacting MAGMA Technical Support make sure to include the
following information:
1. Exact and correct Magma Serial #
2. Service Ticket or Case # (if you already submitted an online request)
3. Computer Type & Model: Operating System
4. Make & Model of PCI/PCIe cards: Application
5. Problem description
When submitting an online technical support request always provide a valid working e-mail address, phone number,
shipping address and proper contact name. Check your e-mail for an automated response containing the case # and
updates. You can also visit our web site at: www.magma.com/support. For a quick response, use the Technical Support
and RMA Request Form available in the Support Section of the website. Simply complete the form with all required
information. Please make sure that your problem description is sufficiently detailed to help us understand your problem.
Shipping or Transporting of Expansion Unit with PCI / PCIe
cards
Any PCIe cards in should be removed (or not to be installed) prior to shipment to avoid or prevent possible damage.
Note: Expansion board and PCIe / PCI cards that arrive damaged in shipment will not be covered under warranty.
Returning Merchandise to MAGMA
If factory service is required, a Service Representative will give you a Return Merchandise Authorization (RMA) number.
Put this number and your return address on the shipping label when you return the item(s) for service. Magma will return
any product that is not accompanied by an RMA number. Please note that Magma WILL NOT accept COD packages,
so be sure to return the product freight and duties-paid.
Ship the well-packaged product to the address below:
Attention:RMA # ________, MAGMA
9918 Via Pasar
San Diego, CA 92126
USA
It is not required, though highly recommended, that you keep the packaging from the original shipment of your Magma
product. However, if you return a product to Magma for warranty repair/ replacement or take advantage of the 30-day
money back guarantee, you will need to package the product in a manner similar to the manner in which it was
received from our plant. Magma cannot be responsible for any physical damage to the product or component pieces
of the product (such as the host or expansion interfaces for the expansion chassis) that are damaged due to
inadequate packing. Physical damage sustained in such a situation will be repaired at the owner’s expense in
accordance with Out of Warranty Procedures. Please, protect your investment, a bit more padding in a good box will
go a long way to insuring the device is returned to use in the same condition you shipped it in. Please call for an RMA
number first.
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NOTE
The assembler of a personal computer system may be required to test the system and/or
make necessary modifications if a system is found to cause harmful interferences or to be
noncompliant with the appropriate standards for its intended use.
Appendix A Compliance
FCC
NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference when the equipment is operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with
the instruction manual, may cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference in which case the user will be required
to correct the interference at his/her own expense.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)
this device may not cause harmful interference, and (2) this device must accept any interference received
including interference that may cause undesired operation.
Changes or modifications not expressly approved by the party responsible for compliance could void the
user‘s authority to operate the equipment.
Industry Canada
This Class A digital apparatus complies with Canadian ICES-003.
Cetappareilnumériqué de la classe A estconformé à la norme NMB-003 du Canada
CE
The product(s) described in this manual complies with all applicable European Union (CE) directives.
Magma will not retest or recertify systems or components that have been reconfigured by customers
Manual P/N 09-09993-06 Rev D
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