Macromedia Connect Pro - 7 Installation Manual
MIGRATING, INSTALLING, AND CONFIGURING ADOBE ACROBAT CONNECT PRO SERVER 7
Copyright
© 2008 Adobe Systems Incorporated. All rights reserved.
Migrating, Installing, and Configuring Adobe® Acrobat® Connect™ Pro Server 7 for Windows®
Protected by U.S. Patents 5,929,866; 5,943,063; 6,289,364; 6,563,502; 6,639,593; 6,754,382; 7,002,597; 7,006,107; 7,039,643; 7,209,258; 7,246,356; 7,262,782; 7,272,658; 7,333,110;
Patents Pending in the U.S. and other countries.
If this guide is distributed with software that includes an end user agreement, this guide, as well as the software described in it, is furnished under license and may be used or
copied only in accordance with the terms of such license. Except as permitted by any such license, no part of this guide may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, recording, or otherwise, without the prior written permission of Adobe Systems Incorporated. Please note that the
content in this guide is protected under copyright law even if it is not distributed with software that includes an end user license agreement.
The content of this guide is furnished for informational use only, is subject to change without notice, and should not be construed as a commitment by Adobe Systems Incorporated. Adobe Systems Incorporated assumes no responsibility or liability for any errors or inaccuracies that may appear in the informational content contained in this guide.
Please remember that existing artwork or images that you may want to include in your project may be protected under copyright law. The unauthorized incorporation of such
material into your new work could be a violation of the rights of the copyright owner. Please be sure to obtain any permission required from the copyright owner.
Any references to company names in sample templates are for demonstration purposes only and are not intended to refer to any actual organization.
Adobe, the Adobe logo, Acrobat, Acrobat Connect, Adobe Connect, Adobe Press, Breeze, Flash, and JRun are either registered trademarks or trademarks of Adobe Systems
Incorporated in the United States and/or other countries.
Microsoft, Windows, and Windows Server are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. All other trademarks are the property of their respective owners.
Updated Information/Additional Third Party Code Information available at www.adobe.com/go/thirdparty/
Portions include software under the following terms:
RealDuplex™ Acoustic Echo Cancellation is Copyright © 1995-2004 SPIRIT.
This product contains either BSAFE and/or TIPEM software by RSA Security, Inc.
This product includes software developed by the Apache Software Foundation (www.apache.org/).
Flash video compression and decompression is powered by On2 TrueMotion video technology. © 1992-2005 On2 Technologies, Inc. All Rights Reserved. http://www.on2.com.
This product includes software developed by the OpenSymphony Group (http://www.opensymphony.com/).
Portions licensed from Nellymoser (www.nellymoser.com).
MPEG Layer-3 audio compression technology licensed by Fraunhofer IIS and THOMSON multimedia (http://www.iis.fhg.de/amm/).
Sorenson™ Spark™ video compression and decompression technology licensed from Sorenson Media, Inc.
Thomson: Licensee shall not use the MP3 compressed audio within the Software for real time broadcasting (terrestrial, satellite, cable or other media), or broadcasting via
Internet or other networks, such as but not limited to intranets, etc., or in pay-audio or audio on demand applications to any non-PC device (i.e., mobile phones or set-top
boxes). Licensee acknowledges that use of the Software for non-PC devices, as described herein, may require the payment of licensing royalties or other amounts to third parties
who may hold intellectual property rights related to the MP3 technology and that Adobe has not paid any royalties or other amounts on account of third party intellectual
property rights for such use. If Licensee requires an MP3 decoder for such non-PC use, Licensee is responsible for obtaining the necessary MP3 technology license.
Notice to U.S. Government End Users: The Software and Documentation are “Commercial Items,” as that term is defined at 48 C.F.R. §2.101, consisting of “Commercial
Computer Software” and “Commercial Computer Software Documentation,” as such terms are used in 48 C.F.R. §12.212 or 48 C.F.R. §227.7202, as applicable. Consistent with
48 C.F.R. §12.212 or 48 C.F.R. §§227.7202-1 through 227.7202-4, as applicable, the Commercial Computer Software and Commercial Computer Software Documentation are
being licensed to U.S. Government end users (a) only as Commercial Items and (b) with only those rights as are granted to all other end users pursuant to the terms and condi
tions herein. Unpublished-rights reserved under the copyright laws of the United States. Adobe agrees to comply with all applicable equal opportunity laws including, if appropriate, the provisions of Executive Order 11246, as amended, Section 402 of the Vietnam Era Veterans Readjustment Assistance Act of 1974 (38 USC 4212), and Section 503 of
the Rehabilitation Act of 1973, as amended, and the regulations at 41 CFR Parts 60-1 through 60-60, 60-250, and 60-741. The affirmative action clause and regulations contained
in the preceding sentence shall be incorporated by reference.
Adobe Systems Incorporated, 345 Park Avenue, San Jose, California 95110, USA.
-
Contents
Chapter 1: Preparing for migration, installation, and configuration
Installation requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Supported configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Preparing to migrate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Preparing to install . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Chapter 2: Installing Acrobat Connect Pro Server 7 and Acrobat Connect Pro Edge Server 7
Install Acrobat Connect Pro Server 7 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Verify your installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Install Acrobat Connect Pro Edge Server 7 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Start and stop the servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Uninstall the servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Chapter 3: Deploying and configuring Acrobat Connect Pro Server 7 and Acrobat Connect
Pro Edge Server 7
Deploying Acrobat Connect Pro Server 7 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Deploying Acrobat Connect Pro Edge Server 7 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Integrating with a directory service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Configuring shared storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Configuring account notification settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Integrating with Microsoft Live Communications Server 2005 and Microsoft Office
Communications Server 2007 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Configuring single sign-on (SSO) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Hosting Acrobat Connect Add-in . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
iii
Chapter 4: Security
SSL (secure sockets layer) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
PKI (public key infrastructure) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Securing the infrastructure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Security tips and resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Chapter 1: Preparing for migration, installation, and configuration
Review the installation requirements, supported configurations, and technical overview as you prepare to design
and install an Adobe® Acrobat® Connect™ Pro Server 7 system. If you are upgrading to Acrobat Connect Pro Server
7, follow the instructions for backing up files.
Installation requirements
Hardware, software, and user requirements
For Adobe Acrobat Connect Pro Server 7 and Adobe Acrobat Connect Pro Edge Server 7 requirements, see
www.adobe.com/go/connect_sysreqs_en.
1
Port requirements
The following table describes ports on which users must be able to establish TCP connections.
Note: RTMP (Real-Time Messaging Protocol) is an Adobe protocol.
Number Bind Address Access Protocol
80 */Any Adaptor Public HTTP, RTMP
443 */Any Adaptor Public HTTPS, RTMPS
1935 */Any Adaptor Public RTMP
The following table describes the ports open inside a cluster. Each Acrobat Connect Pro server in a cluster must be
able to establish TCP connections to all other servers in the cluster on these ports.
Note: These ports should not be open to the public, even if you are not using a cluster.
Number Source Port Bind Address Access Protocol
8506 Any */Any Adaptor Private RTMP
8507 Any */Any Adaptor Private HTTP
Each Acrobat Connect Pro server in a cluster must be able to establish a TCP connection to the database server on
the following port:
Number Source Port Access Protocol
1433 Any Private TSQL
The following table describes server ports that Acrobat Connect Pro uses to communicate internally. These ports
must not be in use on a server hosting Acrobat Connect Pro or Acrobat Connect Pro may fail to start.
Migrating, Installing, and Configuring Acrobat Connect Pro Server 7
Number Bind Address Access Protocol
1111 127.0.0.1 Internal RTMP
ACROBAT CONNECT PRO
2
1434 127.0.0.1
This port is active only when you
are using the embedded database.
2909 127.0.0.1 Internal RMI
8510 127.0.0.1 Internal HTTP
Internal TSQL
Supported configurations
Supported server-database configurations
Acrobat Connect Pro uses a database to store information about users and content. The following are the supported
Acrobat Connect Pro and database configurations:
Single server with embedded database engine Install Acrobat Connect Pro on a single computer and install the
embedded database engine (included on the Acrobat Connect Pro installer) on the same computer. The embedded
database engine is Microsoft® SQL Server 2005 Express Edition.
Note: This configuration should be used only in testing environments, not in production environments.
Single server with SQL Server database Install Acrobat Connect Pro on a single computer and install Microsoft®
SQL Server 2005 Standard Edition on the same computer.
Single server with external SQL Server database Install Acrobat Connect Pro on a single computer and install SQL
Server 2005 Standard Edition on another computer.
Single server with multiple external SQL Server databases
Install Acrobat Connect Pro on a single computer and
install SQL Server 2005 Standard Edition on multiple computers (also called a cluster) external to Acrobat Connect Pro.
Multiple servers with external SQL Server database Install Acrobat Connect Pro on multiple servers (also called a
cluster) and install SQL Server 2005 Standard Edition on another computer.
Multiple servers with multiple external SQL Server databases Install Acrobat Connect Pro on multiple servers (also
called a cluster) and install SQL Server 2005 Standard Edition in a separate cluster.
Note: Microsoft SQL Server 2005 Standard Edition is not included with Acrobat Connect Pro Server 7 and must be
purchased separately.
See also
“Preparing to install” on page 6
“Install Acrobat Connect Pro Server 7” on page 13
Supported LDAP directory servers
You can configure user authentication against your organization's LDAP directory server and import directory
information into Acrobat Connect Pro from your organization’s LDAP directory server. For a list of the supported
LDAP directory servers, see
www.adobe.com/go/connect_sysreqs_en.
Migrating, Installing, and Configuring Acrobat Connect Pro Server 7
ACROBAT CONNECT PRO
Note: Any LDAP v.3 directory server may integrate with Acrobat Connect Pro Server 7. However, only directory
servers that have been tested by Adobe are supported.
See also
“Integrating with a directory service” on page 28
Supported content storage devices
You can configure your Acrobat Connect Pro system to store content on Network Attached Storage (NAS) and
Storage Area Network (SAN) devices. For a list of supported NAS and SAN devices, see
www.adobe.com/go/connect_sysreqs_en.
See also
“Configuring shared storage” on page 35
Preparing to migrate
3
Migration paths
Run the Adobe Acrobat Connect Pro Server 7 installer to upgrade from Adobe Connect Enterprise 6 to Acrobat
Connect Pro Server 7; this is the only upgrade path. The Acrobat Connect Pro installer and Application
Management Console provide graphical user interfaces that guide you through the upgrade.
For more information about upgrading, contact Adobe Support:
www.adobe.com/go/connect_licensed_programs_en.
Migrating from Connect Enterprise 6 to Acrobat Connect Pro Server 7
Follow this workflow to migrate from Connect Enterprise 6 to Acrobat Connect Pro Server 7.
1. Test the migration in a non-production environment.
It’s a good idea to take a snapshot of your current production environment and test the migration in a
non-production environment before you migrate your production environment. Once you’ve successfully migrated
in a test environment, proceed to step
2. Inform users about the migration.
See “Informing users about the migration” on page 4.
3. Stop Connect Enterprise 6 and back up files.
See “Back up files” on page 4.
4. Back up the database.
See “Back up the database” on page 4.
2.
5. Run the Adobe Acrobat Connect Pro Server 7 installer.
See “Install Acrobat Connect Pro Server 7” on page 13.
Migrating, Installing, and Configuring Acrobat Connect Pro Server 7
ACROBAT CONNECT PRO
6. Configure Acrobat Connect Pro Server 7.
See “Configuring Acrobat Connect Pro with the Application Management Console wizard” on page 14.
7. Verify your installation.
See “Verify your installation” on page 16.
Informing users about the migration
As with any software upgrade—especially one that affects a workgroup—communication and planning are
important. Before you begin migrating or adding modules to Acrobat Connect Pro, Adobe suggests that you do the
following:
• Allocate enough time to ensure a successful migration. The upgrade should fit into your normal maintenance
period.
• Let users know in advance that they won’t be able to use Acrobat Connect Pro during the migration.
• Let users know what types of changes they can expect (such as new features or improved performance) after the
migration. For information about what’s new, see www.adobe.com/go/learn_cnn_whatsnew_en.
Back up files
1 To stop all Connect Enterprise 6 services, do the following:
a Select Start > Programs > Adobe Connect Enterprise Server > Stop Adobe Connect Enterprise Server.
b Select Start > Programs > Adobe Connect Enterprise Server > Stop Adobe Connect Meeting Server.
2 Make a backup copy of the content directory.
The default location is c:\breeze\content.
4
3 Make a backup copy of the custom.ini file.
The default location is c:\breeze\custom.ini.
Back up the database
You must back up the database before you migrate. To back up the embedded database engine, use the Command
Prompt window; the embedded database engine doesn’t have a graphical user interface.
Note: If you have access to SQL Server Enterprise Manager, you can configure it to back up the embedded database
engine. See the following Adobe TechNote: www.adobe.com/go/79895439.
To back up SQL Server, use SQL Server Enterprise Manager.
Important: Do not uninstall the database.
Back up the SQL Server database
If you are using a purchased version of Microsoft SQL Server, you can use SQL Server Enterprise Manager to back
up your database.
Important: Do not uninstall the database.
1 In Windows, select Start > Programs > Microsoft SQL Server > Enterprise Manager.
2 In the Tree pane of the Enterprise Manager window, select the database (named “breeze,” by default).
Migrating, Installing, and Configuring Acrobat Connect Pro Server 7
ACROBAT CONNECT PRO
3 Select Tools > Backup Database.
Note: For complete instructions for SQL Server database backup and recovery, see the Microsoft Support site.
Back up the embedded database
If you are using the embedded database, use the following procedure to create a backup of the database.
To access help information for database commands, type osql ? at the DOS prompt and press Enter.
Important: Do not uninstall the database.
1 Log on to the server hosting Connect Enterprise Server 6.
2 Create a folder to store the database backup files.
This example uses the folder c:\Connect_Database.
3 Select Start > Run, enter cmd in the Open box and click OK.
4 At the prompt, change to the directory where you installed the database. By default, the directory is
c:\MSSQL\Binn.
Note: This is the default directory for Connect Enterprise Server 6. The default directory for Acrobat Connect Pro
Server 7 is c:\Program Files\Microsoft SQL Server\90\Tools\Binn.
5
5 At the MSSQL\Binn prompt, enter osql -E to log in to the database engine and press Enter.
6 Enter BACKUP DATABASE database-name TO DISK = 'C:\Connect_Database\database-name.bak' to run
a Microsoft SQL utility that backs up the Connect database and press Enter.
The default database name is breeze.
7 At the prompt, enter go and press Enter.
The command window displays messages regarding the back up.
8 At the prompt, enter quit and press Enter.
9 To verify that the backup was successful, confirm that the breeze.bak file exists in the c:\Connect_Database
directory.
10 To restart your database, from your Windows desktop, select Start > Control Panel > Administrative Tools >
Services. In the Services window, right-click SQL Server (MSSQLSERVER) and select Start from the context menu.
For more information on backing up the embedded database engine, see the Microsoft article “How to back up a
Microsoft Data Engine database by using Transact-SQL”.
Migrating from the embedded database to SQL Server
Follow this workflow to migrate from using the embedded database to using SQL Server 2005 Standard Edition on
a different computer.
Note: You may perform this migration when you migrate from Connect Enterprise 6 to Acrobat Connect Pro Server 7.
You may also perform this migration at any time after installing Acrobat Connect Pro Server 7.
1. Install SQL Server 2005 Standard Edition.
Follow the instructions provided by Microsoft to install SQL Server.
2. Back up the embedded database.
See “Back up the database” on page 4.
Migrating, Installing, and Configuring Acrobat Connect Pro Server 7
ACROBAT CONNECT PRO
Note: The embedded database is a limited version of SQL Server.
3. Copy the .bak file from the Acrobat Connect Pro server to the server hosting SQL Server.
When you back up the embedded database, a file is created called breeze.bak (where breeze is the name of the
database).
4. Restore the database on the server hosting SQL Server 2005 Standard Edition.
For more information about restoring SQL Server, see Microsoft TechNet.
5. Enter the SQL Server database information in the Application Management Console on the server hosting
Acrobat Connect Pro.
Choose Start > Programs > Adobe Acrobat Connect Pro Server 7 > Configure Adobe Acrobat Connect Pro Server 7.
Preparing to install
Acrobat Connect Pro technical overview
A Acrobat Connect Pro installation consists of several components: Connect Pro Central Application Server,
Adobe® Flash® Media Server, Connect Pro Presence Service, and a database.
6
Connect Pro Central Application Server is a built on J2EE using components of Macromedia® JRun™ from Adobe.
Also called the application server, it manages users, groups, on-demand content, and client sessions. Some of the
application server’s duties include access control, security, quotas, licensing, and auditing and management
functions such as clustering, failover, and replication. It also transcodes media, including converting Microsoft®
PowerPoint and audio to Adobe® Flash®. The application server handles meeting requests and content transfer
requests (slides, HTTP pages, SWF files, and files in the File Share pod) over an HTTP or HTTPS connection.
Flash Media Server, also called the meeting server, is installed with Acrobat Connect Pro to handle real-time audio
and video streaming, data synchronization, and rich-media content delivery, including Acrobat Connect Pro
meeting interactions. Some Flash Media Server tasks include meeting recording and playback, timing the synchro
nization of audio and video, and transcoding—converting and packaging data for real-time screen sharing and
interaction. Flash Media Server also reduces server load and latency by caching frequently accessed web pages,
streams, and shared data. Flash Media Server streams audio, video, and accompanying meeting data over Adobe’s
high-performance Real-Time Messaging Protocol (RTMP or RTMPS).
Connect Pro Presence Service integrates Acrobat Connect Pro with Microsoft® Live Communication Server 2005
and Microsoft® Office Communication Server to display their IM presence in Acrobat Connect Pro meeting rooms.
Acrobat Connect Pro requires a database for persistent storage of transactional and application metadata, including
user, group, content, and reporting information. You can use the embedded database engine (MSDE) included in
the Acrobat Connect Pro Server 7 installer, or you can install a full version of Microsoft SQL Server. (The embedded
database engine is included in the Acrobat Connect Pro installation; Microsoft SQL Server is not.)
-
Migrating, Installing, and Configuring Acrobat Connect Pro Server 7
ACROBAT CONNECT PRO
Data flow
The following diagram illustrates how data flows between a client application and Acrobat Connect Pro.
7
Client application
Web browser
Flash Player
1
HTTP:80
HTTPS:443
A
Authority
443
RTMPS:
C
RTMP:1935
3
3a 4a
RTMPT:80
Certicate
2
B
D
4
Acrobat Connect Pro
Web
Services
API
Web/application
server
Flash Media Server
SQL database
The data can flow over an unencrypted connection or an encrypted connection.
Unencrypted connection
Unencrypted connections are made over HTTP and RTMP and follow the paths described in the table. The
numbers in the table correspond to the numbers in the data flow diagram.
Number Description
1 The client web browser requests a meeting or content URL over HTTP:80.
2 The web server responds and transfers the content or provides the client with informa-
tion to connect to the meeting.
3 The client Flash Player requests a connection to the meeting over RTMP:1935.
3a The client Flash Player requests a connection to the meeting but can only connect over
RTMP:80.
4 Flash Media Server responds and opens a persistent connection for Acrobat Connect
streaming traffic.
4a Flash Media Server responds and opens a tunneled connection for Acrobat Connect
streaming traffic.
Encrypted connection
Encrypted connections are made over HTTPS and RTMPS and follow the paths described in the table. The letters
in the table correspond to the letters in the data flow diagram.
Letter Description
Migrating, Installing, and Configuring Acrobat Connect Pro Server 7
ACROBAT CONNECT PRO
8
A The client web browser requests a meeting or content URL over a secure connection on
B The web server responds and transfers the content over a secure connection or provides
C The client Flash Player requests a secure connection to Flash Media Server over
D Flash Media Server responds and opens a secure, persistent connection for Acrobat
HTTPS:443.
the client with information to connect to the meeting securely.
RTMPS:443.
Connect Pro streaming traffic.
Installation workflow
The following steps help you design, install, and configure a Acrobat Connect Pro system. Some steps require you
to make a decision, and other steps require you to complete a task. Each step refers you to background information
about the decision or task.
1. Choose which database to use.
For more information, see “Choosing a database” on page 10.
2. Install Acrobat Connect Pro on a single server.
For more information, see “Install Acrobat Connect Pro Server 7” on page 13. If you chose the embedded database
engine in step 1, install it too. The embedded database engine is part of the Acrobat Connect Pro installer.
3. If you chose SQL Server 2005 Standard Edition in step 1, install it.
For more information, see the SQL Server documentation.
4. Deploy Acrobat Connect Pro.
For more information, see “Deploying Acrobat Connect Pro Server 7” on page 22.
5. Verify that Acrobat Connect Pro is installed correctly.
For more information, see “Verify your installation” on page 16.
6. (Optional) Integrate Acrobat Connect Pro with your infrastructure.
There are many possibilities for integrating Acrobat Connect Pro into your organization’s existing infrastructure.
It’s a good idea to verify that Acrobat Connect Pro is functional after configuring each of these features.
Integrate with an LDAP Directory Integrate Acrobat Connect Pro with your organization’s LDAP directory server
so you don’t need to manage multiple user directories. See “Integrating with a directory service” on page 28.
Configure a secure socket layer Conduct all Acrobat Connect Pro communication securely. See SSL (secure sockets
layer).
Store content on NAS/SAN devices Use network devices to share content storage duties. See “Configuring shared
storage” on page 35.
Integrate with Live Communication Server and Office Communication Server Integrate with a communication
server to let Meeting Hosts see the IM presence of invitees in meeting rooms. Meeting Hosts can also send messages
to IM users from the meeting room. See “Integrating with Microsoft Live Communications Server 2005 and
Microsoft Office Communications Server 2007” on page 39.
Migrating, Installing, and Configuring Acrobat Connect Pro Server 7
ACROBAT CONNECT PRO
Configure a public key infrastructure If you’ve integrated Acrobat Connect Pro with an LDAP directory server, add
a security layer by requiring client certificates. See “PKI (public key infrastructure)” on page 63.
Host Acrobat Connect Add-in Users can download Acrobat Connect Add-in easily from Adobe servers. However,
if your organization’s security policy doesn’t allow external downloads, host the add-in on your own server and still
retain a great user experience. See “Hosting Acrobat Connect Add-in” on page 47.
7. (Optional) Choose whether to install Acrobat Connect Pro Server 7 in a cluster.
For more information, see “Choosing to deploy Acrobat Connect Pro in a cluster” on page 9 and “Deploy a cluster
of Acrobat Connect Pro servers” on page 22.
8. (Optional) Choose whether to install edge servers.
For more information, see “Choosing to deploy Acrobat Connect Pro Edge Server” on page 11 and “Deploy Acrobat
Connect Pro Edge Server” on page 26.
Choosing to deploy Acrobat Connect Pro in a cluster
It is possible to install all Acrobat Connect Pro Server 7 components, including the database, on a single server, but
this system design is best used for testing, not production.
A group of connected servers, each doing an identical job, is usually called a cluster. In a Acrobat Connect Pro Server
7 cluster, you install an identical copy of Acrobat Connect Pro Server 7 on each server in the cluster.
9
Note: When you install Acrobat Connect Pro Server 7 in a cluster, you must use SQL Server 2005 Standard Edition
and install it on a separate computer.
All computers in a cluster have copies of the same contents. If one computer in the cluster fails, another computer
in the cluster can take over and host the same meeting. You must use third-party hardware or software to provide
load balancing for the cluster. Often, load balancing hardware can also function as an SSL accelerator.
Note: In the Application Management Console you can configure shared storage so that content is stored on external
devices and cached on Acrobat Connect Pro Server 7.
Reliable networked systems are designed with redundant components; if one component fails, another identical
(redundant) component can take over the same job. When a component fails and its counterpart takes over, failover
has occurred.
Ideally, every component in a system should be redundant, not just Acrobat Connect Pro Server 7. For example, you
could use multiple hardware load balancing devices (such as BIG-IP by F5 Networks), a cluster of servers hosting
Acrobat Connect Pro Server 7, and SQL Server databases on multiple external computers. Build your system with
as many redundancies as possible and add to your system over time.
Migrating, Installing, and Configuring Acrobat Connect Pro Server 7
ACROBAT CONNECT PRO
10
clients
Router Hardware load
Connect Pro cluster
Microsoft Network
Load Balancing software
SQL Server cluster
ABC
Three clustering options
A. A cluster with Network Load Balancing software and two external databases B. BIG-IP hardware load balancing devices, cluster, and
two external databases C. Two BIG-IP load balancing devices, cluster, and two external databases
Connect Pro cluster Connect Pro cluster
SQL Server cluster
balancing devices
clientsclients
SQL Server cluster
See also
“Deploy a cluster of Acrobat Connect Pro servers” on page 22
“Configuring shared storage” on page 35
Choosing a database
Acrobat Connect Pro Server 7 uses a database to store information about users, content, courses, meetings, and
reports. You can use the embedded database engine (included with the installer), or you can install Microsoft SQL
Server 2005 Standard Edition (which must be purchased separately).
Note: The embedded database engine is Microsoft SQL Server 2005 Express Edition.
Embedded database
The embedded database engine is recommended for testing and development. It uses the same data structures as
SQL Server 2005 Standard Edition, but it isn’t as robust.
The embedded database engine has the following limitations:
• Because of licensing restrictions, you must install the embedded database engine on the same computer as
Acrobat Connect Pro Server 7. The computer must be a single-processor computer.
• 2 GB is the maximum size of the database.
Migrating, Installing, and Configuring Acrobat Connect Pro Server 7
ACROBAT CONNECT PRO
• The embedded database engine has a command-line interface, rather than a graphical user interface.
Microsoft SQL Server 2005 Standard Edition
It’s a good idea to use the Microsoft SQL Server 2005 Standard Edition engine in production environments because
it is a scalable database management system (DBMS) designed to support a large number of concurrent users. SQL
Server 2005 Standard Edition also provides graphical user interfaces for managing and querying the database.
You can install SQL Server 2005 Standard Edition on the same computer as Acrobat Connect Pro Server 7 or on a
different computer. If you install them on different computers, synchronize the computers to the same time source.
For more information, see the following TechNote:
www.adobe.com/go/2e86ea67.
Install SQL Server in mixed login mode so that you can use SQL authentication. Set the database to case insensitive.
You must use SQL Server in the following deployment scenarios:
• You want to install the database on a computer that doesn’t have Acrobat Connect Pro Server 7 installed.
• Acrobat Connect Pro Server 7 is deployed in a cluster.
• Acrobat Connect Pro Server 7 is installed on multiprocessor computers with Hyper-Threading.
See also
“Supported server-database configurations” on page 2
11
“Install Acrobat Connect Pro Server 7” on page 13
Choosing to deploy Acrobat Connect Pro Edge Server
When you deploy Acrobat Connect Edge Server on your network, clients connect to the edge server and the edge
server connects to Acrobat Connect Pro (also called the origin server). This connection occurs transparently—to
users, it appears that they are connected directly to the origin server hosting the meeting.
Edge servers provide the following benefits:
Decreased network latency Edge servers cache on-demand content (such as recorded meetings and presentations)
and split live streams, resulting in less traffic to the origin. Edge servers place resources closer to clients.
Security Edge servers are an additional layer between the client Internet connection and the origin.
If your license permits it, you can install and configure a cluster of edge servers. Deploying edge servers in a cluster
has the following benefits:
Failover When an edge server fails, clients are routed to another edge server.
Support for large events If you require more than 500 simultaneous connections to the same meeting, a single edge
server will run out of sockets. A cluster allows more connections to the same meeting.
Load balancing If you require more than 100 simultaneous meetings, a single edge server may run out of memory.
Edge servers can be clustered behind a load balancer.
How edge servers work
Edge servers authenticate users and authorize their requests for web services such as Acrobat Connect Pro Meeting
rather than forwarding every request to the origin server and consuming its resources for these tasks. If the
requested data is found in the edge server’s cache, it returns the data to the requesting client without calling Acrobat
Connect Pro.
Migrating, Installing, and Configuring Acrobat Connect Pro Server 7
ACROBAT CONNECT PRO
If the requested data is not found in the edge server’s cache, the edge server forwards the client’s request to the origin
server, where the user is authenticated and the request for services is authorized. The origin server returns the results
to the requesting edge server, and the edge server delivers the results to the requesting client. The edge server also
stores this information in its cache, where other authenticated users can access it.
Sample edge server deployment
Consider the following sample edge server deployment:
12
Meeting X
BOSTON
Meeting X
SAN FRANCISCO
Connect Pro
Edge Server
Connect Pro
Edge Server
Meeting X
CHICAGO
Connect Pro
origin server
Clients on-site in Chicago use the origin located in a data center in Chicago. The edge servers in Boston and San
Francisco aggregate local client requests and forward them to the origin. The edge servers receive the responses
from the origin in Chicago and transmit them to clients in their zones.
See also
“Install Acrobat Connect Pro Edge Server 7” on page 18
“Deploying Acrobat Connect Pro Edge Server 7” on page 25
Chapter 2: Installing Acrobat Connect Pro Server 7 and Acrobat Connect Pro Edge Server 7
To install Acrobat Connect Pro Server 7 and Acrobat Connect Pro Edge Server 7, run the installer and step through
the Application Management Console wizard.
Install Acrobat Connect Pro Server 7
Run the installer
1 Close all applications.
2 Insert the installation DVD into the DVD-ROM drive. On the startup screen, click the Adobe Acrobat Connect
Pro Server 7 Install button.
If the installer does not start automatically, double-click the setup.exe file in the installation root folder of the DVD.
13
3 Select a language from the Select Setup Language dialog box. Click OK to continue.
4 On the Setup screen click Next to continue.
5 On the License Agreement screen read the agreement, select I Accept The Agreement, and click Next.
6 Do one of the following to select the installation location:
• Click Next to accept the default installation location (c:\breeze), or click Browse to select a different location, and
then click Next.
• If Acrobat Connect Pro is already installed on this computer, the Update Existing Connect Pro Install screen
appears. Select the check box to confirm you’ve backed up your database and the Connect Pro root directory.
Click Next.
7 On the Company Information screen enter your serial number and click Next.
8 Do one of the following:
• If the embedded database engine screen appears, choose whether you want to install it. If you want to install it
in the default location (c:\Program Files\Microsoft SQL Server), click Next. If you don’t want to install it to the
default location, click Browse to select a different location, and then click Next. If you don’t want to install the
embedded database engine (because you’re planning to use Microsoft SQL Server), select Do not install the
embedded database engine and click Next.
• If the installer detects that the embedded database engine or Microsoft SQL Server is already installed on this
computer, the embedded database engine is not installed. If the embedded database engine is already installed,
the location cannot be changed. Click Next.
Note: Sometimes an old version of the embedded database is not removed properly and the installer detects it. Follow
the instructions in TechNote 18927 (www.adobe.com/go/tn_18927) and start the installation again.
Migrating, Installing, and Configuring Acrobat Connect Pro Server 7
9 On the Select Start Menu Folder screen, do one of the following:
ACROBAT CONNECT PRO
• Click Next to accept the default name and location of the Start Menu shortcuts (Adobe Acrobat Connect Pro
Server 7).
• Click Browse to select a different location, and then click Next.
10 In the Ready To Install dialog box, review the installation location and the name and location of the Start Menu.
Click Back to review or change these settings, or click Install.
The Installing screen appears as the program installs.
11 If you chose to install the embedded database engine, the Installing the embedded database engine screen
appears. Enter a password for the database user “sa” and click Next to install.
12 On the Initializing Connect Pro service screen, do one of the following and click Next:
• Select Do not start Connect Pro now...
• Select Start Connect Pro and open a browser and launch the Application Management Console Wizard to
continue the configuration—recommended.
13 If you started Acrobat Connect Pro, a message reports that the service is starting.
Acrobat Connect Pro Server 7 runs as four Windows services: Adobe Connect Enterprise Service, Flash Media
Server (FMS), Flash Media Administration Server, and Acrobat Connect Pro Presence Server. See
“Start and stop
the servers” on page 18.
14
14 Click Finish in the Installer.
If you chose Start Connect Pro, the Application Management Console wizard opens in a browser to guide you
through configuration tasks.
Configuring Acrobat Connect Pro with the Application Management Console wizard
After installing Acrobat Connect Pro, the installer automatically starts the Application Management Console
wizard to guide you as you configure the database settings and server settings, upload your license file, and create
an administrator.
Note: If another application is running on port 80, the Application Management Console will not open. Stop the application running on port 80 and reopen the Application Management Console.
You can access the Application Management Console by choosing Start > Programs > Adobe Acrobat Connect Pro
> Configure Connect Pro Server 7or by using the following URL: http://localhost:8510/console.
Server 7
1. Read the Welcome screen.
The Welcome screen provides an overview of the wizard.
2. Enter database settings.
Set values for the parameters listed below. Click Next to connect to the database and review your settings.
Database Host The host name of the computer on which the database is installed. If you installed the embedded
database, the value is localhost.
Database Name The name of the database. The default value is breeze.
Database Port The port the database uses to communicate with Acrobat Connect Pro. The default value is 1433. (If
you’re using the embedded database engine, change the value to 1434.)
Migrating, Installing, and Configuring Acrobat Connect Pro Server 7
ACROBAT CONNECT PRO
Database User The name of the database user. If you installed the embedded database, the default value is sa.
Database User’s Password The password for the database user. If you installed the embedded database, this is the
value you set in the installer.
3. Enter server settings.
Account Name A name that identifies the Acrobat Connect Pro account, such as “Acrobat Connect Pro 7 account”.
Connect Pro Host A fully qualified domain name (FQDN) clients use to connect to Acrobat Connect Pro. For
example, if the URL of the account is http://connect.example.com, the Connect Pro Host value would be
connect.example.com.
HTTP Port The port Acrobat Connect Pro uses to communicate with HTTP. The default value is 80. If you enter a
value other than 80, clients must add the port number to the host name in the URL when they access the Acrobat
Connect Pro account.
Host Mappings Name is the host name of the computer hosting Acrobat Connect Pro. External Name is the FQDN
clients use to connect to Acrobat Connect Pro.
Note: Do not append a port to the FQDN in the External Name box.
SMTP Host The host name of the computer hosting the SMTP mail server.
System E-mail The e-mail address from which administrative messages are addressed.
15
Support E-mail The support e-mail address for Acrobat Connect Pro users.
BCC E-mail A blind-copy e-mail address to which all user notifications are also sent. This variable allows adminis-
trative tracking of e-mail messages sent through Acrobat Connect Pro without exposing an internal e-mail address.
Shared Storage A volume and directory on an external server where content will be stored, for example,
\\volume\directory. If you want to store content on multiple volumes, separate them with semi-colons (;). Before
configuring this feature, see “Configuring shared storage” on page 35.
Content Cache Size An integer between 1 and 100 specifying the percent of free disk space to use to store content
on Acrobat Connect Pro. The cache can grow beyond the percent you specify, so it’s a good idea to keep the value
between 15 and 50. If you leave the box blank or enter 0, no cache is used and content is mirrored on Acrobat
Connect Pro and any external volumes. Before configuring this feature, see “Configuring shared storage” on
page 35.
4. Upload your license file.
Acrobat Connect Pro is not enabled until you download a license file from Adobe and install it on the computer
hosting Acrobat Connect Pro. This screen of the wizard provides a download link and a form that lets you select the
downloaded license file to copy it to your Acrobat Connect Pro installation.
5. Create an account administrator.
Every Acrobat Connect Pro account needs at least one administrator to perform tasks in the Connect Pro Central
web application. Upgraded accounts already have at least one account administrator, but you can add an additional
one here.
Migrating, Installing, and Configuring Acrobat Connect Pro Server 7
ACROBAT CONNECT PRO
6. Continue using Acrobat Connect Pro.
This is the final screen of the Application Management Console wizard. From here, you can log in to Enterprise
Manager (the web application that lets you manage your account, create meetings, events, and so on, and manage
content on the computer hosting Acrobat Connect Pro), return to the Application Management Console (to change
or review settings), or consult the documentation to learn more about Acrobat Connect Pro.
Verify your installation
Verify database connectivity
If you can log in to Connect Pro Central (a web application within Acrobat Connect Pro), the database and Acrobat
Connect Pro can function together.
1 Go to the following URL: http://[hostname].
Note: In this URL, [hostname] is the value you set for Connect Pro Host in the Application Management Console.
2 Enter the login ID and password that you set in the Application Management Console.
If you can log in successfully, the Connect Pro Central home tab appears.
16
Verify that you can send e-mail notifications
If you did not choose to enter a value in the SMTP Host field on the Application Settings > Server Settings screen
in the Application Management Console, Acrobat Connect Pro will not send out e-mail notifications and you can
skip this section.
1 Click the Administration tab on the Connect Pro Central home tab.
2 Click the Users and Groups tab.
3 Click New User.
4 On the New User Information page, enter the required information. A partial list of options follows:
E-mail Use the new user’s e-mail address. Make sure the E-mail the new user account information, login and
password option is selected.
New Password Create a password of 4 to 16 characters.
5 Click Next to continue.
6 Under the Edit Group Membership heading, select a group, assign the user to the group, and click Finish.
7 Allow enough time for the user to check his e-mail notification.
If the user received the notification, Acrobat Connect Pro is functional and you can send e-mail messages using your
e-mail server.
8 If the e-mail doesn’t arrive, do the following:
a Make sure the e-mail address is valid.
b Make sure the e-mail wasn’t filtered as spam.
c Make sure you configured Acrobat Connect Pro with a valid SMTP host, and make sure the SMTP service works
outside Acrobat Connect Pro.
d Contact Adobe Support at www.adobe.com/go/connect_licensed_programs_en.
Migrating, Installing, and Configuring Acrobat Connect Pro Server 7
ACROBAT CONNECT PRO
Verify that you can use Adobe Presenter
To verify that you can use Adobe Presenter, send a Microsoft PowerPoint presentation to Acrobat Connect Pro for
compilation into a Flash presentation, and then view
Before you can send a PowerPoint presentation to Acrobat Connect Pro, you must install Adobe Presenter on a
computer on which PowerPoint is already installed.
1 Insert the Adobe Acrobat Connect Pro Server 7 CD.
2 Click Install Adobe Presenter 7 and follow the prompts.
3 If you do not have a PowerPoint presentation that you can send to Acrobat Connect Pro for compilation into a
Flash presentation, create and save a presentation of one or two slides.
4 Open the Connect Pro Publish wizard by selecting Publish from the Adobe Presenter menu in PowerPoint.
5 Select Connect Pro and enter the information for your server.
6 Log in with your e-mail address and password, and follow the steps in the Publish wizard. Make sure you are
enrolled in the Authors group (Administration > Users and Groups in Connect Pro Central).
When you complete the steps in the Publish wizard, Adobe Presenter uploads your PowerPoint presentation to
Connect Pro which compiles into a Flash presentation.
7 When the compilation is complete, go to the Content tab in Connect Pro Central and search for your presen-
tation.
8 Open your presentation to view it.
it.
17
Verify that you can use Training
Note: Adobe Acrobat Connect Pro Training is an optional feature that must be enabled in your license.
❖ Go to the Training tab in Connect Pro Central.
If the Training tab is visible and accessible, Training is functioning. Make sure that you are enrolled in the Training
Managers group (Administration
> Users and Groups).
Verify that you can use Meeting
Note: Adobe Acrobat Connect Pro Meeting is an optional feature that must be enabled in your license.
To verify that Acrobat Connect Pro Meeting is functional, you must be enrolled in the Meeting Hosts group or the
Administrators group.
1 Log in to Connect Pro Central as a user who is enrolled in the Meeting Hosts group or the Administrators group.
2 Click the Meetings tab and select New Meeting.
3 On the Enter Meeting Information page, enter the required information. For the Meeting Access option, select
the Only Registered Users and Accepted Guests May Enter the Room option. Click Finish to create the meeting.
4 Click the Enter Meeting Room button.
5 Log in to enter the meeting as a Registered User.
6 If the Acrobat Connect Add-in window appears, follow the instructions to install it.
If the meeting room opens, Acrobat Connect Pro Meeting is functional.
Migrating, Installing, and Configuring Acrobat Connect Pro Server 7
ACROBAT CONNECT PRO
Verify that you can use Events
Note: Adobe Acrobat Connect Pro Events is an optional feature that must be enabled in your license.
1 Log in to Connect Pro Central as a user who is enrolled in the Events Managers group or the Administrators
group.
2 Go to the Event Management tab in Connect Pro Central.
If this tab is visible and accessible, Connect Pro Events is functioning.
Install Acrobat Connect Pro Edge Server 7
Run the installer
1 Close all other applications.
2 Insert the installation DVD into the DVD-ROM drive. On the startup screen, click the Adobe Acrobat Connect
Pro Edge Server 7 Install button.
If the installer does not start automatically, double-click the edgesetup.exe file in the installation root folder of the DVD.
3 Select a language from the Select Setup Language dialog box. Click OK to continue.
4 On the Setup screen click Next to continue.
5 On the License Agreement screen, read the agreement, select I Accept The Agreement, and click Next.
6 Do one of the following:
• Click Next to accept the default installation location (c:\breeze), or click Browse to select a different location, and
then click Next.
• If Adobe Acrobat Connect Pro Edge Server is already installed on this computer, the Update Existing Adobe
Acrobat Connect Pro Edge Server Install screen appears. Click Next.
7 On the Select Start Menu Folder screen, click Next to accept the default location of the Start Menu shortcuts, or
click Browse to select a different location, and then click Next.
8 In the Ready To Install dialog box, review the location where Adobe Acrobat Connect Pro Edge Server will be
installed and where the Start Menu folder will be installed. Click Back to review or change these settings, or click
Install.
9 Click Finish to exit the Adobe Acrobat Connect Pro Edge Server 7 installation.
18
See also
“Deploying Acrobat Connect Pro Edge Server 7” on page 25
Start and stop the servers
Start and stop Acrobat Connect Pro Server 7
You can start or stop Acrobat Connect Pro from the Start menu, the Services window, or the command line.
Migrating, Installing, and Configuring Acrobat Connect Pro Server 7
ACROBAT CONNECT PRO
Stop Acrobat Connect Pro from the Start menu
1
Choose Start > Programs > Adobe Acrobat Connect Pro Server 7 > Stop Connect Pro Central Application
Server.
2 Choose Start > Programs > Adobe Acrobat Connect Pro Server 7 > Stop Connect Pro Meeting Server.
Start Acrobat Connect Pro from the Start menu
1
Choose Start > Programs > Adobe Acrobat Connect Pro Server 7 > Start Connect Pro Meeting Server.
2 Choose Start > Programs > Adobe Acrobat Connect Pro Server 7 > Start Connect Pro Central Application
Server.
Stop Acrobat Connect Pro from the Services window
1
Choose Start > Control Panel > Administrative Tools > Services to open the Services window.
2 Stop the Adobe Connect Enterprise Service service.
3 Stop the Flash Media Server (FMS) service.
4 Stop the Flash Media Administration Server service.
Start Acrobat Connect Pro from the Services window
1
Choose Start > Control Panel > Administrative Tools > Services to open the Services window.
2 Start the Flash Media Server (FMS) service.
3 Start the Flash Media Server Administration Server service.
4 Start the Adobe Connect Enterprise Service service.
19
Stop Acrobat Connect Pro from the command line
1
Choose Start > Run to open the Run window. Enter cmd to open a Command prompt.
2 Enter the following to stop Acrobat Connect Pro:
net stop BreezeApp
3 Enter the following to stop Flash Media Server:
net stop FMS
4 Enter the following to stop Flash Media Server Administration Server:
net stop FMSAdmin
Start Acrobat Connect Pro from the command line
1
Choose Start > Run to open the Run window. Enter cmd to open a Command prompt.
2 Enter the following to start Flash Media Server:
net start FMS
3 Enter the following to start Flash Media Server Administrator Server:
net start FMSAdmin
4 Enter the following to start Acrobat Connect Pro:
net start BreezeApp
Migrating, Installing, and Configuring Acrobat Connect Pro Server 7
ACROBAT CONNECT PRO
Start and stop Connect Pro Presence Service
You can start and stop Connect Pro Presence Service from the Start menu or the Services window. Start Connect
Pro Presence Service only if your Acrobat Connect Pro system is integrated with Microsoft Live Communications
Server or Office Communications Server.
See also
“Integrating with Microsoft Live Communications Server 2005 and Microsoft Office Communications Server 2007”
on page 39
Stop the presence service from the Start menu
❖ Choose Start > Programs > Adobe Acrobat Connect Pro Server 7 > Stop Connect Pro Presence Service.
Start the presence service from the Start menu
❖ Choose Start > Programs > Adobe Acrobat Connect Pro Server 7 > Start Connect Pro Presence Service.
Stop, start, or restart the presence service from the Services window
1
Choose Start > Control Panel > Administrative Tools > Services to open the Services window.
2 Select the Acrobat Connect Pro Presence Service.
3 Choose Start, Stop, or Restart the service.
20
Start and stop Acrobat Connect Pro Edge Server 7
You can start or stop Acrobat Connect Pro Edge Server 7 from the Start menu, the Services window, and from the
command line.
Stop Acrobat Connect Pro Edge Server 7 from the Start menu
❖ Choose Start > Programs > Adobe Acrobat Connect Pro Edge Server 7 > Stop Connect Pro Edge Server.
Start Acrobat Connect Pro Edge Server 7 from the Start menu
❖ Choose Start > Programs > Adobe Acrobat Connect Edge Server 7 > Start Connect Pro Edge Server.
Stop Acrobat Connect Pro Edge Server 7 from the Services window
1
Choose Start > Settings > Control Panel > Administrative Tools > Services to open the Services window.
2 Stop the Flash Media Server (FMS) service.
3 Stop the Flash Media Server Administration Server service.
Start Acrobat Connect Pro Edge Server from the Services window
1
Choose Start > Settings > Control Panel > Administrative Tools > Services to open the Services window.
2 Start the Flash Media Server Administration Server service.
3 Start the Flash Media Server (FMS) service.
Stop Acrobat Connect Pro Edge Server from the command line
1
Choose Start > Run to open the Run window. Enter cmd to open a Command prompt.
2 Enter the following to stop Flash Media Server:
Loading...