Macromedia Connect - 9.4 Instruction Manual

Using

ADOBE® CONNECT™ 9

Legal notices

For legal notices, see http://help.adobe.com/en_US/legalnotices/index.html.

Last updated 3/20/2015

Chapter 1: What’s new in Adobe Connect 9.4

Seminar Administrators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Webinar Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Virtual Classroom Managers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Chapter 2: Adobe Connect Meeting

Adobe Connect popular How To topics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Meeting basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Accessibility features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Creating and arranging meetings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Starting and attending meetings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Updating meetings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Viewing data about meetings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Sharing content during a meeting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Notes, chat, Q&A, and polls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Breakout rooms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Managing attendees . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

iii

Chapter 3: Adobe Connect Training and Seminars

About Adobe Connect Training . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Creating training courses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Creating training curriculums . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Creating virtual classrooms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Monitoring training with reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Conducting training with Adobe Connect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Participating in training sessions and meetings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Creating and managing seminars . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Chapter 4: Adobe Connect Events

About Adobe Connect Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Creating and editing events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Managing events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

Attending Adobe Connect Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160

Chapter 5: Audio and video conferencing

Audio in meetings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

Video in meetings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174

Recording and playing back meetings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178

Adobe Connect Webcast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186

Chapter 6: Managing content

Working with library files and folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187

Working with content in the Content library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190

Viewing data about content . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196

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Contents

Chapter 7: Administering Adobe Connect

Getting started administering accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200

Adobe Connect Central How To Topics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216

Configure audio providers for universal voice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217

Configure video telephony devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222

Change the timeout period . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223

Access MP4 conversion queue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223

Enhancing Adobe Connect account security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224

Creating and importing users and groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224

Managing users and groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232

Setting permissions for library files and folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237

Generating reports in Adobe Connect Central . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247

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Chapter 1: What’s new in Adobe Connect

9.4

Adobe® Connect™ is a web conferencing solution for web meetings, e-learning, and webinars. It powers mission critical web conferencing solutions end-to-end, on virtually any device, hence boosting productivity within the organizations. The latest release of Adobe Connect provides new user groups and bug fixes across different areas of the product. Below is a summary of the new features.

Seminar Administrators

Adobe Connect 9.4 onwards, Seminar Hosts group is renamed as Seminar Administrators. Also, the group members now have access to the Event Management section and to Shared Webinar rooms in the Shared Seminar section.

Webinar Manager

Adobe Connect 9.4 introduces three new groups titled Webinar Manager 100, Webinar Manager 500, and Webinar Manager 1000. The numbers indicate the maximum participant capacity in a webinar created by a respective manager. These groups are available as system groups with membership driven by the number of licenses provisioned in any account. A user can be a member of only one of these three groups at a time.

Any group members can access My Seminars, Seminar Sessions, Seminar Calendar, and Seminar Dashboard tabs. The members can create seminars in the My Seminar tab within the license they own. Also, the members cannot access the seminars they do not have access to.

Seminars tabs in Adobe Connect Central

Virtual Classroom Managers

Another new group introduced in Adobe Connect 9.4 is called Virtual Classroom Managers to simplify the creation and management of Virtual Classrooms. Members of this new group can create virtual classrooms with a capacity of up to 200 participants in the My Trainings section. The group members also have access to the Event Management section. The following screenshot displays the groups:

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What’s new in Adobe Connect 9.4

New groups in Adobe Connect 9.4 include VC Managers and Webinar Managers

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Chapter 2: Adobe Connect Meeting

Adobe Connect popular How To topics

How To topics for Hosts and Presenters

• “Create and use audio profiles” on page 164

• “Create meetings” on page 13

• “Start meetings” on page 18

• “Start meeting audio” on page 168

• “Join audio conference” on page 169

• “Record a meeting” on page 178

• “Invite attendees and grant or deny access” on page 19

• “Share your screen” on page 35

• “Share a document or PDF” on page 40

• “Share a presentation” on page 42

• “View or change an attendee’s role” on page 66

• “Taking notes in a meeting” on page 52

• “Chat in meetings” on page 54

• “Place a meeting on hold or end a meeting” on page 23

How to topics for Participants

• “Join a meeting” on page 22

• “Adjust or mute audio volume” on page 171

• “Join audio conference” on page 169

• “Broadcast your voice using VoIP” on page 170

• “Share webcam video” on page 175

• “Share your screen” on page 35

• “Chat in meetings” on page 54

• “Attending virtual classroom training” on page 113

• “Play back a recorded meeting” on page 182

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Adobe Connect Meeting

Meeting basics

About meetings

Adobe Connect™ Meeting is a live online conference for multiple users. The meeting room is an online application that you use to conduct a meeting. The meeting room consists of various display panels (pods) and components. There are several prebuilt meeting room layouts, or customize a layout to suit your needs. The meeting room lets meeting attendees share computer screens or files, chat, broadcast audio, and video, and participate in interactive online activities.

Once you create a meeting room, it exists until you delete it. The meeting room location is a URL, assigned by the system when the meeting is created. When you click the URL, you enter the virtual meeting room. A meeting room can be used over and over for the same weekly meeting. The host can leave the meeting room open or closed between scheduled meetings. If a meeting room is open between meetings, attendees are free to enter the room at any time to view content.

To take part in a meeting you must have a browser, a copy of Flash® Player 10 or higher, and an Internet connection. Your capabilities in a meeting depend on your assigned role and permissions.

More Help topics

“Creating and arranging meetings” on page 13

“Starting and attending meetings” on page 18

“Meeting room templates and layouts” on page 14

Inside a meeting room

Content in a meeting room is displayed in pods, which are panels that contain various types of media. Individual pods contain a list of those attending the meeting, notes, chat, files, and video. A host can send attendees from the main meeting room to breakout rooms (smaller meetings) to collaborate as a small group.

A second display area, the Presenter Only area, is visible to hosts and presenters, not attendees. Hosts and presenters can use the Presenter Only area to prepare content to be shared with attendees or to view confidential content.

To display the Presenter Only area, choose Meeting > Enable Presenter Only Area.

The menu bar contains several menus. A host sees the Meeting, Layouts, Pods, Audio, and Help menus. A presenter or participant sees only the Meeting and Help menus. Messages and warnings also appear in this corner. A red circle in the menu bar indicates that the host is recording the meeting. The Secure Sockets Lock indicates that the meeting is connected over a secure socket (verifying the host server’s identity)

Note: Adobe Connect administrators can change pod, sharing, and other settings to adhere to standards for governance. These settings affect the layout of meeting rooms and what you can do in meeting rooms. For more information, see “Working with compliance and control settings” on page 211.

In-meeting options for the participants

In-meeting options for the hosts and the participants

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Adobe Connect Meeting

Connection status in a meeting room

At the far right edge of the menu bar, the colored bar indicates the connection status of the meeting room. The connection status also conveys information about your meeting connection.

A sample connection status in the meeting room

A connection made using RTMP or RTMPS is distinguished by showing a lock icon over a green bar. A ‘T’ after the latency details, indicates that the connection is tunneled over HTTP. If the latency value is high, the streams you receive (camera, screen share, and so on) may be slightly delayed.

More Help topics

“Work with pods” on page 20

Meeting roles and permissions

Your role determines your capabilities for sharing, broadcasting, and other activities in an Adobe Connect Meeting. There are three roles for meeting room attendees: host, presenter, and participant. Icons in the Attendees pod let you identify the role and if they are connecting from mobile devices.

The creator of a meeting is designated as the host by default. The host can specify each attendee’s role, including selecting other attendees to be hosts for the meeting. Permissions for each role are as follows:

Host Hosts can set up a meeting, invite guests, add content to the library, share content, and add or edit

layouts in a meeting room. They can promote other participants to the role of meeting room host or presenter, or give enhanced permissions to a participant without promoting the participant. Hosts can start, stop, join, and leave audio conferences. They can also start and stop broadcasting audio into a meeting room. Hosts are able to create and manage small group breakout rooms within a meeting. They can also perform all the tasks that a presenter or participant can.

Presenter Presenters can share content already loaded into the meeting room from the library. They can

share content from their computer. Shared content includes Adobe® Presenter presentations (PPT or PPTX files), Flash® application files (SWF files), images (JPEG files), Adobe PDF files, MP3 files, and FLV files. They can share their screen with all attendees, chat, and broadcast live audio and video. Presenters can mute audio broadcasts on their computers.

Participant (Registered) Registered participants can view the content that the presenter is sharing, hear, and see

the presenter’s audio and video broadcast, and use text chat. Participants can mute audio broadcasts on their computers.

Participant (Guest) Guest participants can view the content that the presenter is sharing, hear, and see the

presenter’s audio and video broadcast, and use text chat. Participants can mute audio broadcasts on their computers.

More Help topics

“Assign enhanced participant rights” on page 68

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Adobe Connect Meeting

About the Meetings library

The Meetings tab in Adobe Connect Central contains three panes for accessing meetings: Shared Meetings, User Meetings, and My Meetings. Each pane contains folders and files with meeting content and recordings. Users can create and manage content in the My Meetings pane that appears when they are logged in to Adobe Connect Central. You can determine access to content in the other panes by the meeting library permissions set for each user by the Adobe Connect Central administrator.

Content that you place in the Meetings library is available only for use in meetings. To make the content available for other activities initiated in Adobe Connect Central (such as events, seminars, or training), upload the content to the Content library. Alternatively, move content from the Meetings library to the Content library.

More Help topics

“Working with content in the Content library” on page 190

“Content library supported file types” on page 190

Accessibility features

People with disabilities, for example mobility impairments, blindness, and low vision require accessible documents or applications. Accessibility features in Adobe Connect enable people with disabilities to use the Meeting functionality as much as possible without a mouse.

More Help topics

Adobe Connect Accessibility information

Accessibility tutorial

Accessibility whitepaper

Menu navigation

You can use a keyboard to navigate to the menus at the top of the Meeting client (Application Bar menus) and execute the menu options.

• Ctrl+Space activates the Meeting menu.

• The Left and the Right arrow keys activate adjacent menus on the Application Bar.

• The Down arrow key activates the current menu. To select an item within the menu, use the Down, Up, Left, and

Right arrows keys.

• Enter selects the current menu item.

• Escape key closes the current menu.

Keyboard shortcuts

The following keyboard shortcuts provide improved accessibility so that the Adobe Connect Meeting client can be used as much as possible without a mouse.

Important: In Microsoft Internet Explorer, for the keyboard shortcuts of the format Ctrl + <alphanumberic character>, use Alt key too, that is, the shortcut is Ctrl + Alt + <alphanumberic characters>. For example, to undo use Ctrl + Alt + Z, instead of Ctrl + Z.

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Adobe Connect Meeting

Shortcuts for screen sharing dialog

Result Windows Mac OS

Switch to different tabs (in Aero mode only) Ctrl+Tab

Move to different applications or focus Tab

Select or deselect an application check box Space

Make Share pod for attendees Alt+P

Share content Alt+H

Cancel a session Alt+C

Movement Arrow keys

Select desktop in Non-aero mode Alt+D

Select applications in Non-aero mode Alt+A

Select windows in Non-aero mode Alt+W

Shortcuts for attendee management

Result Windows Mac OS

Shift focus to the active speaker label, effectively pointing to speaker activity. Ctrl+H Command+H

Toggles Raise-Hand status Ctrl+E Command+E

Promote to host. Requires selected items in Attendees pod Ctrl+' Command+'

Demote to participant. Requires selected user in Attendees pod Ctrl+] Command+]

Promote to Presenter. Requires selected user in Attendees pod Ctrl+/ Command+/

End meeting Ctrl+\ Command+\

Shortcuts for navigating pods, menus, and windows

Result Windows Mac OS

Toggle between notification window and meeting room F8 F8

Bring focus to the application menu bar for keyboard navigation. Ctrl+Space Command+F2

Move focus to next / previous pod Ctrl+F6 / Ctrl+Shift+F6 Command+F6 /

Display pod menu for keyboard navigation Ctrl+F8 Command+F8

Retitle pod F2 F2

In Windows, press Ctrl+F9 to display a pod if overlapping pods hide it.

Command+Shift+F6

Shortcuts for audio and recordings

Result Windows Mac OS

Toggles Microphone on or off Ctrl+M Command+M

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Adobe Connect Meeting

Result Windows Mac OS

Start/Stop Recording. For Start, brings up the Start Recording Dialog Ctrl+, Command+,

Toggles Play/Pause during playback of recorded meetings P P

Shortcuts for Adobe Presenter content in the Share pod

Result Windows and Mac OS

Start/Stop Desktop Sharing Ctrl+[ (Windows) or Command+[ (Mac OS)

Next page/slide Page Up or Right Arrow

Previous page/slide Page Down or Left Arrow

Play/Pause P

Stop S

Mute M

Change view F

Shortcuts for the whiteboard

Result Windows Mac OS

Clear Ctrl+D Command+D

Print Ctrl+P Command+P

Undo Ctrl+Z Command+Z

Redo Ctrl+Y Command+Y

Delete selected items Delete Delete

Move selected items in a specific direction Arrow keys Arrow keys

Shortcuts for the Chat pod

Result Windows Mac OS

Shift the focus to the input field of the Chat pod that announced a new public message via chat sounds.

Select and open the tab of the Chat pod that announced a private message via chat sounds.

Place focus on Chat pod, activate cursor in new message field

When cursor is in new message field, sends message Enter Return

Ctrl+Shift+O Command+Shift+O

Ctrl+; Command+;

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Adobe Connect Meeting

Shortcuts for the Notes pod

Result Windows Mac OS

Underline text Ctrl+U Command+U

Italicize text Ctrl+I Command+I

Place text in boldface Ctrl+B Command+B

Shortcuts for dialog boxes

Result Windows Mac OS

Close or cancel a dialog box Esc Esc

Execute the default action (defined per dialog) Enter Return

Accessibility in the pods

You can navigate among the visible pods entirely by keyboard.

• To bring a pod in the focus, use Ctrl + F6 keyboard shortcut.

• Keep pressing Ctrl + F6 for the focus to cycle through the available pods a meeting room. A colored border around

a pod indicates that the pod is focused.

Certain pods have a default field that assumes focus. For example:

Chat pod Focus defaults to the new message field. Select the option Reverse order of messages to allow the screen

reader to read the messages in the reverse order, that is, from the latest to the first message.

Notes pod Focus defaults to the note letting you change the message.

Attendees pod Focus defaults to the selected users in the list, or to the first user in the list if no users are selected.

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Adobe Connect Meeting

Chat pod is highlighted by a colored border

• Once a pod is in focus, you can use Tab to navigate inside the pod or press Ctrl + F8 to access the Pod Option menu.

When the Adobe Connect client starts, the default focus is set to the Message entry area of the visible Chat pod, if one is available. The Adobe Connect client may lose focus (for example, if you switch to another application) and later regain the focus. In this case, the Meeting application defaults back to the Message entry area of the visible Chat pod.

Change the role of a participant from the Attendee pod

1 To bring a pod in the focus, use Ctrl + F6 keyboard shortcut.

2 Keep pressing Ctrl + F6 for the focus to cycle through the available pods a meeting room. A colored border around

a pod indicates that the pod is focused.

3 Once Attendee pod is selected, press Tab a few times to highlight the area listing the participants.

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Part of the Attendees pod is highlighted by a colored border

4 Use arrow keys to expand the relevant section, to highlight the user, and select the required role.

5 Use the arrow keys to select a meeting attendee.

6 Once the attendee is announced, press Ctrl + F8 to navigate to the Pod Options menu. Use the arrow keys to

navigate the Pod Menu options.

7 Once the Attendee Options submenu is announced, press the right arrow key to access the submenu and then press

the down arrow key until you hear the annoucement of the priviledge you wish to grant. Hit enter when you reach the appropriate option.

Answer a poll question in the Poll pod

1 To bring a pod in the focus, use Ctrl + F6 keyboard shortcut.

2 Keep pressing Ctrl + F6 for the focus to cycle through the available pods a meeting room. A colored border around

a pod indicates that the pod is focused.

3 After selecting the Poll pod, depending on the type of the poll created, do one of the following:

Multiple Answers Press Tab to highlight the first checkbox and then arrows keys to move to the other checkboxes.

Press Space to select a highlighted checkbox. The selection is automatically submitted. To undo a selection, highlight the checkbox and press Space.

Multiple Choice Press Tab to highlight the first radio button, use arrow keys to highlight the required option, and

press Space to submit the selection. To change your submission, highlight a different radio button using the arrow keys and press Space.

Short Answer Press Tab to highlight the text field, type your short answer, press Tab to highlight the Send Answer

button, and press Space to submit the answer. To update your submitted answer, retype a new answer and submit it. It overwrites your previous submission.

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Submissions for a Short Answer type poll question

Accessibility-related account settings

Adobe Connect Administrators can update a few account-wide setting to improve the accessibility of users using the deployment. The administrators can customize the color theme of the login screen, meeting rooms, and of the Adobe Connect Central user interface to better suited the needs of the differently abled users.

Also, administrators can change the color of the border to highlight the focused pods.

Customize the color of the border of the selected pods to improve accessibility

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More Help topics

“Customize the branding of an account” on page 207

Creating and arranging meetings

Create meetings

You create meetings in Adobe Connect Central. You can create meeting rooms to which you return repeatedly for your own use, and leave persistent content in the meeting room. To incorporate registration as part of your meeting, you must have the Event Management tab. See

Your account administrator can request for a large webinar for 1500 participants using a separate license. If the Adobe Connect administrators approve the request, you receive a meeting room URL. Use this URL to create an event registration system.

You can use the meeting room anytime to run 25 participant meetings for trial. Configure the meeting room with content/layouts before you start the meeting. However, participants can log in to the meeting 15 minutes before the scheduled time of the meeting. Smaller meetings can be run at any time, without scheduling, if a meeting room is created.

“About Adobe Connect Events” on page 122.

1. Create an audio profile (for audio conferences)

Use the My Audio Profiles window (My Profile > My Audio Profiles) to configure an audio profile to use with an audio conference. Audio profiles use the conference settings associated with the selected audio provider to start the audio conference. See

2. Start the Meeting wizard

You have two options for starting the Meeting wizard. To create the meeting in your individual My Meetings folder, navigate to the Adobe Connect Central home page. On this page, locate the Create New menu bar, and click Meeting. To create your meeting in another folder for which you have Manage permission, navigate to that folder in the Meetings library. Then click the New Meeting button.

Two options for starting the meeting wizard

3. Enter meeting information

On the first page of the Meeting wizard, enter details about the meeting. These details include a name, custom URL, summary, date, duration, template, language, access restrictions, and audio conference settings (Only the name and language are required). If available, you can select an audio profile from the pop-up menu instead of manually entering audio conference settings. For more information about audio profiles, see

“Create and use audio profiles” on page 164.

Enable opt out to provide an option to the participants to not provide non-explicitly submitted information to hosts. When participants choose to opt out, Adobe Connect excludes engagement index and private chat message count from the meeting reports.

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More Help topics

“Edit meeting information” on page 27

“Viewing data about meetings with the dashboard” on page 30

Meeting room templates and layouts

A template is simply a meeting room that has already been designed. It can contain one or several layouts with different display panels (or pods), configurations, and content. Layouts can be optimized for a specific task, such as presenting slides or collaborating with peers. Leverage existing layouts and content to reduce repetitive customization each time you create a meeting. Create your own templates or use the default templates included in Adobe Connect.

To help you quickly create a meeting room, Adobe Connect offers three built-in templates: Default Meeting, Default Training, and Default Events. When creating a meeting by using the New Meeting wizard in Adobe Connect Central, select one of these three templates for your meeting room. Then, add your content, and start your meeting.

When you create a meeting room from a template, the latest version of the content is added to your room. If you edit the source file for the embedded content, the changes do not affect the content in your room. To update the content in your meeting room, upload the revised file to the Adobe Connect Server. Then, replace the existing content in the meeting room with the revised content on the server.

Default Meeting template General template for meetings. It contains three layouts: Sharing, Discussion, and

Collaboration. The Sharing layout is optimized for sharing content (Microsoft PowerPoint presentations, video, Adobe PDF, and so on). The Discussion layout is optimized for discussing issues interactively and taking notes. The Collaboration layout is optimized for annotating content and drawing freehand on content.

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Default Meeting template layouts A. Sharing B. Discussion C. Collaboration

Default Training template Used for online collaborative instruction and virtual classrooms. It contains three layouts:

B C

Lobby, Classroom, and Analysis. The Lobby layout is a place to exhibit a self-running presentation or display other preliminary content. Leave the Lobby layout open so that attendees can browse its content while waiting for the meeting to begin. From the Classroom layout, present PowerPoint slides, share your screen, or share a whiteboard. The Analysis layout enables you to collaborate with students, provide files to download and links to browse, and use a whiteboard for instruction. Default Training template and Default Virtual Classroom Template are available in the Shared Training Templates folder, latter being the default template for Virtual Classrooms.

Default Events template Used for meetings or seminars with a large audience. It contains three layouts: Lobby,

Presentation, and Questions And Answers. The Lobby layout is a place to play music, exhibit a self-running presentation, or display other preliminary content. Leave the Lobby layout open so that attendees can browse content while waiting for the meeting to begin. From the Presentation layout you present PowerPoint slides, share your screen, or show a whiteboard. The Questions And Answers layout facilitates an open Q&A session with participants.

Information preserved in a template

A meeting room converted to a template is a duplicate of the original room. Layouts, pods, room information, and most types of content are preserved in the template, including the following:

• Layouts with name, order, and starting (selected) status

• Pods with name, size, position, and settings for full-screen toggle

• Pod content

• Page number in PDF files and position of the seek bar in FLV files

• Whiteboard overlay contents

• Poll state (Prepare, Open, Close), questions, answers, and broadcast results

• Questions and answers, Chat pod link, and status (Open, Answered, All)

• Text in Notes pod

• Video settings

• Room on hold (Yes, No)

• Value for guest entry

• Messages displayed to users when a meeting is on hold or ended

• Room background, screen resolution, and bandwidth

• Presenter Only area status

• Contact invitees description

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• All the settings of and changes to the breakout rooms. Also, these settings are carried forward when the template is

used to create a meeting.

Certain information is not saved to the template. Audio conference settings, Audio Setup wizard settings, and the content of a Chat pod are not saved to a template.

Apply a template to a new meeting

1 On the Adobe Connect Central home page, in the Create New menu bar, click Meeting.

2 On the Enter Meeting Information page, next to Select Template, click the menu and make a selection. (The Shared

Templates\Default Meeting Template is the default.)

Convert a meeting room to a template

If you are a host, you can create a meeting room template. To add a meeting room to the Shared Template folder, you must have manager permissions for the folder. By default, you have full control over meetings and templates in your user meeting folder.

1 From the Meetings tab in Adobe Connect Central, navigate to the meeting room you want to convert.

2 Select the check box next to the meeting room.

3 On the navigation bar, click Move.

Two columns are displayed in Adobe Connect Central. The name of the meeting room is displayed in the left column. In the right column, under the heading Move to This Folder, User Meetings you want to use this folder, go to step 5.

> [your account] is selected by default. If

4 Navigate to and select a template folder, such as the Shared Template folder.

5 Click Move at the bottom of the column.

Your meeting room now resides in the template folder that you selected. The template is added to the list in the appropriate folder.

When you create a meeting with the New Meeting wizard, you can select the template you created from the Select Template menu. You can customize this room just like any other to meet your needs. Once the meeting is created, you cannot apply a new template to it. Instead, create a meeting by using the new template.

Create layouts

The Layouts menu and the Layout bar are visible only to hosts. The default layouts are Sharing, Discussion, and Collaboration.

❖ To create a blank layout to which you manually add pods, or a duplicate of an existing layout, do one of the

following:

• Choose Layouts > Create New Layout

• Click in the Layout bar

Manage layouts

The default layouts are Sharing, Discussion, and Collaboration. You can delete, rename, or change the order of the layouts.

Rename a layout

1 To rename a layout, choose Layouts > Manage Layouts.

2 In the Manage Layouts dialog box, select a layout.

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3 Click Rename and enter a new name.

Double-click the layout name in the Layout bar and then enter a new name.

Delete a layout

1 To delete a layout, choose Layouts > Manage Layouts.

2 In the Manage Layouts dialog box, select a layout.

3 Click Delete and confirm.

In the Layout bar, move the pointer over the layout and then click the X icon that appears to delete it.

Note: If you delete a layout that is currently in use, default Sharing layout is applied to the meeting.

Reorder layouts

1 To change the order the layouts, choose Layouts > Manage Layouts.

2 In the Manage Layouts dialog box, select a layout.

3 Click Up or Down buttons to reorder the layouts.

Drag the layout preview in the Layout bar to change the order of the layouts.

Change layouts during a meeting

The Layouts menu and the Layout bar are visible only to hosts. The default layouts are Sharing, Discussion, and Collaboration. Any custom layouts are also listed. The Layout bar also displays thumbnails for the layouts. When a host chooses a different layout, the new layout appears on every attendee’s screen.

❖ To change the layout, do one of the following:

• Choose Layouts > [Layout Name]

• Click a layout in the Layout bar.

Note: If the layouts don’t fit in the Layout bar, scroll through them and hover the pointer over the first or the last preview. You can also use the panning options or the mouse wheel to scroll through.

Adjust layouts during a meeting

During a meeting, hosts can adjust layouts without affecting the active layout currently visible to attendees.

1 Choose Meeting > Switch to Prepare Mode. Alternatively, click in the Layout bar.

2 From the Layouts menu or the Layout bar, choose the layout you want to adjust. Then move, hide, or show pods as

needed.

3 When you finish adjusting the layout, choose Meeting > End Prepare Mode or click in the Layout bar.

Choose a background image for the meeting room

You can replace the default gray background with an image.

1 Choose Meeting > Preferences.

2 Click upload, then navigate to the desired image. If you haven’t previously added the file to Adobe Connect, click

Browse My Computer.

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Reset Layouts

Reset layouts to revert to the default layouts. Any modifications to the Sharing, Discussion, and Collaboration layouts are reverted, and custom layouts are deleted.

❖ Choose Layouts > Reset Layouts.

Note: You cannot reset layouts if a meeting is being recorded.

Specify Layout bar options

Layout bar options let you specify the docking position, and Auto hide settings. Do one of the following:

❖ From the Layout bar menu, choose one of the following:

Dock to the left Enable user to dock the Layout Bar to the left edge of the meeting room window.

Dock to the right Enable user to dock the Layout Bar to the right edge of the meeting room window.

Auto Hide Enable to Auto Hide the Layout Bar. Click to pull out the Layout Bar.

Starting and attending meetings

Start meetings

If you are host, start a meeting by logging in to your meeting room and then invite others through email or instant message. Meetings can be spontaneous or prearranged.

When you enter a meeting room, you can perform setup tasks for attendees. For example, specify conference information, accept or decline requests to join the meeting, rearrange pods, and type notes.

More Help topics

“Place a meeting on hold or end a meeting” on page 23

“Create and use audio profiles” on page 164

Enter a meeting room

❖ Do one of the following:

• From the home page in Adobe Connect Central, click My Meetings, and click the Open button for the desired

meeting.

• In Adobe Connect Central, navigate to the Meeting Information page for a specific meeting and click Enter

Meeting Room.

• Click the meeting URL in the email invitation that you have received. Type your Adobe Connect login and

password, and then click Enter Room.

•

Enter the meeting URL in your browser. Type your Adobe Connect login and password, and then click Enter Room.

The first time you visit a meeting room, bookmark it for quick access the next time you want to start a meeting.

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Start a meeting using the Start Meeting button

The Start Meeting button is included in software applications such as Adobe Acrobat® 8, Adobe Reader® 8, and some Microsoft Office programs. As a meeting host, use the Start Meeting button to access your meeting room login screen or to set up a new Adobe Connect account.

Note: In Acrobat 9 and Reader 9, you can use Adobe ConnectNow, a personal web-conference tool, for online meetings.

1 Click Start Meeting .

2 If the Welcome To Start Meeting dialog box appears, click Create Trial Account to set up a new account.

Alternatively, click Log In if you already have an account.

3 In the Start Meeting Log In dialog box, type your meeting URL, login, and password, and click Log In.

Note: In Acrobat 8 or Reader 8, your meeting preferences determine how much login information you have to enter before your meeting room opens. To change your Acrobat or Reader meeting preferences, select Edit or Acrobat

> Preferences or Reader > Preferences (Mac OS). Then select Meeting on the left.

> Preferences (Windows)

More Help topics

“Place a meeting on hold or end a meeting” on page 23

Set meeting room bandwidth

The bandwidth consumed by a meeting room is goverened by the video quality set in the meeting preferences by the Hosts. Go to Meeting > Preferences, click Video, and set the Video Quality using the slider. Also, Hosts can set the quality for screen sharing to optimize bandwidth usage. Go to Meeting > Preferences, click Screen Share, and set the Quality using the slider.

Choose a room video and audio quality that matches the connection speed used by attendees. If attendees are using various connection speeds, choose the lowest quality to ensure that all participants have a good connection.

1 Choose Meeting > Preferences.

2 In the list on the left, select Room Bandwidth. Then select one of the following options:

LAN One presenter can generate around 250 kbits/second of data. Attendees need around 255 kbits/second. If

screen sharing is used, attendees should have 400 kbits/second.

DSL/Cable One presenter can generate around 125 kbits/second of data. Attendees need around 128 kbits/second

for a good connection. If screen sharing is used, attendees should have 200 kbits/second.

Modem One presenter can generate around 26 kbits/second of data. Attendees need around 29 kbits/second for a

good connection. Having more than one presenter with the Modem setting is not recommended. Screen sharing with the Modem setting is not recommended.

Invite attendees and grant or deny access

While in the meeting room, hosts can invite people to attend a meeting. A host can choose to block access to a meeting, and allow or disallow requests to enter a blocked meeting.

More Help topics

“View and modify a participant list” on page 25

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Invite attendees while a meeting is in progress

Hosts can invite people to a meeting from the Adobe Connect Meeting room.

1 In the menu bar, select Meeting > Manage Access And Entry > Invite Participants.

2 In the Invite Participants dialog box, do one of the following:

• Click the Compose E-mail button to open your default email application and send invitees an automatically

generated email message with the meeting URL.

• Copy the meeting URL from the Invite Participants dialog box into an email or instant message and send the

message to invitees. Return to the meeting room and click Cancel to close the dialog box.

Allow participants to join without host permitting each entry

You can set up a meeting room to automatically allow the participants in the meeting room, without any intervention from the meeting hosts. When creating a new meeting, select Anyone who has the URL for the meeting can enter the room in the Access section. For an existing meeting, go to Edit Information and make the same selection.

Block incoming attendees

1 In the menu bar, select Meeting > Manage Access and Entry > Block Incoming Attendees.

2 To allow incoming attendees to request entry to the meeting, select Incoming Attendees Can Request Entry.

3 (Optional) In the text box, edit the message for incoming attendees. Select Save Message to save the message for

future use.

Block guests who lack registered Adobe Connect accounts

❖ In the menu bar, select Meeting > Manage Access and Entry > Block Guest Access.

Work with pods

Hosts can show and hide, add, delete, rearrange, and organize pods. More than one instance of a pod (except the Attendees and Video pods) can be displayed in a meeting at the same time.

More Help topics

“Share your screen” on page 35

“Share content in the Share pod” on page 33

Show or hide a pod

• To show a pod, select it from the Pods menu. (For pods that can have multiple instances, select the instance name

from the submenu.)

A check mark appears next to the name of pods that are currently visible in the meeting.

• To hide a pod, deselect it in the Pods menu. Or click the menu icon in the upper-right corner of the pod, and

choose Hide.

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Add a pod

1 In the menu bar, select Pods and select the name of a pod.

2 From the pod submenu, select New [pod name] Pod.

Move and resize pods

1 In the menu bar, select Pods > Move And Resize Pods. A check mark appears next to the option when it is selected.

2 To move a pod, drag it by its title bar. To resize a pod, drag the lower-right corner.

Display a pod at maximum size

When you maximize a pod, it expands to fill the current browser window.

1 In the upper-right corner of the pod, click the menu icon , and select Maximize.

2 To restore the pod to its original size, click the menu icon again, and select Restore.

To expand the Share pod beyond the current browser window to the edge of the display, click the Full Screen button.

Organize pods

1 In the menu bar, select Pods > Manage Pods.

2 Do one of the following:

• To delete pods, select them from the list, and click Delete.

• To rename a pod, select it from the list, and click Rename.

• To locate all unused pods, click Select Unused. Any unused pods are highlighted in the list on the left. Click Delete

if you want to remove the unused pods.

3 Click Done.

Join as a first-time Adobe Connect user

New users, who log in for the first time, are guided through the user interface depending on their role in the system. The rules that govern a new users’ destination in Adobe Connect, upon their first login, are listed below.

Group membership Directed here upon first login

Meeting Hosts only New system generated meeting

Meeting Hosts, along with any other membership New system generated meeting

Training Managers only Training tab

Authors only Content tab

Seminar Administrators only Seminar tab

Learners only Home tab

Event Managers only Events tab

Event Administrators only Home tab

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Group membership Directed here upon first login

Any combination of two or more memberships, not including Meeting Hosts group

Administrators, Administrators – Limited, or both Home tab

Any role along with one or more of the administrator roles (Administrators, Administrators – Limited, and Event Administrator)

Home tab

Applicable tab depending on the role

When a user is taken to a new system generated Meeting room, the user can either enter a more meaningful name and URL for the Meeting room. Alternatively, the user can continue with the system generated name and the URL. Also, the user can click More Settings, in the left pane, to launch Adobe Connect Central and configure the meeting room. For example, if the user, as a meeting host, wants to associate an audio profile with the meeting room.

First-time meeting user is taken to a system generated meeting room with an option to rename it

Note: In a new user account, if a meeting is created in the My Meetings folder, the new user is taken to My Meetings folder, instead of a system generated meeting room.

More Help topics

“Built-in permission groups” on page 239

Join a meeting

Attendees join a meeting as a guest or as a registered user, depending on the options chosen by the meeting host.

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If your connection to the server fails, Adobe Connect displays an error message. It provides a link to a test wizard, which leads you through a series of steps to test your connection status.

1 Do one of the following:

• If you have been invited to a meeting by someone in your organization, on the Adobe Connect Home tab, click My

Meetings. In the list of meetings on the left, locate the meeting you want to join and click Enter.

• Click the URL for the meeting, most likely received in an email or instant message.

2 Log in to the meeting room as either a guest or an Adobe Connect user:

• Select Enter As A Guest. Type the name to be used as your identifier in the meeting. Enter appropriate values in the

guest access fields, for example email id and contact number and click Enter Room.

• Select Enter With Your Login And Password. Enter your login name and password. Click Enter Room.

If you are the administrator of a hosted account, Adobe Connect displays the terms of service (ToS) by default. To log in to a meeting, first acknowledge that you have read and agree to the ToS.

If you are a user, ToS is not displayed for hosted accounts. You can log in to a meeting before the ToS expires even if the administrator hasn’t accepted the ToS yet.

For shared site accounts, the ToS are displayed when you first log in to Adobe Connect either as an administrator or a user. To proceed, acknowledge that you have read and agree to the ToS. Select the check box on the screen to indicate that you have read and agree to the ToS and Adobe Online Privacy Policy.

Note: If the administrator for your meeting has activated client-side certificates, the Select Certificate dialog box appears when you attempt to enter a meeting. The dialog box prompts you to select a certificate to verify your identity. An administrator may have enabled a compliance Term of Use notice. Accept this notice to enter a meeting. (For more information, see

“Working with compliance and control settings” on page 211.)

Place a meeting on hold or end a meeting

Hosts can place participants on hold to temporarily restrict meeting room access to hosts and presenters, letting them prepare materials. Audio conference calls are placed on hold.

Hosts can end a meeting to remove everyone, including hosts, presenters, and participants. Audio conference calls are disconnected. If an Adobe Connect account is billed by the minute, you can prevent unnecessary charges by explicitly ending a meeting when a meeting is not in session.

Place participants on hold

1 In the menu bar, select Meeting > Manage Access And Entry > Place Participants On Hold.

2 Revise the message to participants if you want, and click OK to place the meeting on hold.

Attendees who log in to a meeting that is on hold automatically enter when the meeting resumes.

End a meeting

1 In the menu bar, select Meeting > End Meeting.

2 Revise the message to participants if you want, and click OK to end the meeting.

Save an On Hold or End Meeting message for future use

You can write an On Hold or End Meeting message without interrupting the meeting. This feature lets you compose the message during the meeting and then send it at the appropriate time.

1 In the menu bar, select Meeting > Manage Access And Entry > Place Participants On Hold.

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2 Revise the message in the message box.

3 Click Save Message to save the message for future use and return to the meeting.

Restarting a meeting that is on hold or ended

❖ In the upper-right corner of the meeting room, click Start Meeting in the Participants On Hold window.

If you’ve closed that window, choose Meeting > Manage Access And Entry, and deselect Place Participants On Hold.

Working with notifications and requests

Pending requests and notifications are displayed in the menu bar. This feature gives you a unified view of requests and notifications, and you can act on them. Notification and request icons display if you have pending requests.

Notifications and requests A. User entry request B. Raise hand request C. Notifications D. Recording notification

Click a request or notification button to view details and respond as required. Raise hand requests and access requests are indicated separately. Other notifications are displayed under the Info button.

Notifications under the info button

Updating meetings

After creating a meeting, you can update meeting information, change the participant list, and manage content associated with the meeting.

Obtain information about a meeting

You can obtain details about an individual meeting at any time.

1 On the Adobe Connect Central Home tab, click My Meetings.

2 Under My Meetings, click the meeting name.

The Meeting Information page appears on the right with the following details:

Name The meeting title.

URL The web address where the meeting is to occur (the meeting room’s virtual location).

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Summary A brief description of the meeting.

Start time The date and time that the meeting begins.

Duration The projected length of time of the meeting.

Language The language in which the meeting is conducted.

Telephony information The telephone number for participants who call in to this meeting and the code that they must

enter (necessary only when the meeting is in progress).

3 From here, click the Open button next to the meeting name on the left to join the meeting.

More Help topics

“Viewing data about meetings with the dashboard” on page 30

“Meeting reports” on page 32

View and modify a participant list

If you have Manage permissions for a meeting, you can view a list of all invited attendees for each meeting room. However, if this meeting is presented as an event, view and manage participants in the Event Management tab. For more information, see

“Adobe Connect Events” on page 122.

If you are an administrator or have Manage permissions for this meeting’s folder, you can add or remove attendees. You can also change an attendee’s permission setting (host, presenter, or participant).

Attendees that have been removed do not receive any notification. They cannot enter the meeting unless the meeting access setting is changed to allow entry to anyone who has the meeting URL.

More Help topics

“Workflow for creating and importing users and groups” on page 224

“Invite attendees and grant or deny access” on page 19

View a meeting participant list

1 Click the Meetings tab at the top of the Adobe Connect Central home page.

2 If necessary, navigate to the folder that contains the meeting.

3 Click the meeting name in the list.

4 In the Meeting Information page, click the Edit Participants link on the navigation bar.

Add meeting participants

1 Click the Meetings tab at the top of the Adobe Connect Central home page.

2 If necessary, navigate to the folder that contains the meeting.

3 Click the meeting name in the list.

4 In the Meeting Information page, click the Edit Participants link on the navigation bar.

5 In the Available Users And Groups list, do one of the following to select the users or groups:

• Control-click (Windows) or Command-click (Macintosh) or Shift-click to select multiple users or groups.

• To expand a group to select any individual members, double-click the group name. When you finish selecting

names, double-click Up One Level in the list to restore the original list.

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• To find a name in the list, click Search at the bottom of the window. Enter the name to display it in the list, and then

select it.

6 Click Add.

7 For each new participant user or group that you added, select the appropriate permission type (Participant,

Presenter, Host, or Denied). Use the Set User Role menu at the bottom of the Current Participants list to select the permission type.

Remove meeting participants

1 Click the Meetings tab at the top of the Adobe Connect Central home page.

2 If necessary, navigate to the folder that contains the meeting.

3 Click the meeting name in the list.

4 In the Meeting Information page, click the Edit Participants link on the navigation bar.

5 In the Current Participant list, do either of the following to select users or groups:

• Control-click (Windows) or Command-click (Macintosh) or Shift-click to select multiple users or groups.

• To locate a name in the list, click Search at the bottom of the window, enter the name to display it in the list. Then

select it.

6 Click Remove.

Change a participant’s meeting permission

1 Click the Meetings tab at the top of the Adobe Connect Central home page.

2 If necessary, navigate to the folder that contains the meeting.

3 Click the meeting name in the list.

4 In the Meeting Information page, click the Edit Participants link on the navigation bar.

5 In the Current Participants list, do either of the following to select the users or groups whose meeting permissions

you want to change:

• Control-click (Windows) or Command-click (Macintosh) or Shift-click to select multiple users or groups.

• To locate a name in the list, click Search at the bottom of the window. Enter the name to display it in the list, and

then select it.

6 For each name, select the new user role (Participant, Presenter, Host, or Denied) from the Set User Role menu. The

menu is at the bottom of the Current Participants list.

View and manage meeting content

You can view uploaded content, move the content to the Content library, or delete uploaded content at any time.

More Help topics

“Working with content in the Content library” on page 190

“Share content in the Share pod” on page 33

“Sharing content during a meeting” on page 33

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