Mackie PORTABLE RECORDING PREAMP User Manual

PORTABLE RECORDING PREAMP
with 96kHz FIREWIRE INTERFACE

O W N E R ’ S M A N U A L

Important Safety Instructions

PORTABLE CART WARNING

Carts and stands - The
Component should be used
only with a cart or stand
that is recommended by
the manufacturer.
A Component and cart
combination should be
moved with care. Quick
stops, excessive force, and
uneven surfaces may cause
the Component and cart
combination to overturn.

CAUTION AVIS

RISK OF ELECTRIC SHOCK

DO NOT OPEN

RISQUE DE CHOC ELECTRIQUE

NE PAS OUVRIR

CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK

DO NOT REMOVE COVER (OR BACK)

NO USER-SERVICEABLE PARTS INSIDE

REFER SERVICING TO QUALIFIED PERSONNEL

ATTENTION: POUR EVITER LES RISQUES DE CHOC

ELECTRIQUE, NE PAS ENLEVER LE COUVERCLE. AUCUN

ENTRETIEN DE PIECES INTERIEURES PAR L'USAGER. CONFIER

L'ENTRETIEN AU PERSONNEL QUALIFIE.

AVIS: POUR EVITER LES RISQUES D'INCENDIE OU

D'ELECTROCUTION, N'EXPOSEZ PAS CET ARTICLE

A LA PLUIE OU A L'HUMIDITE

The lightning flash with arrowhead symbol within an equilateral
triangle is intended to alert the user to the presence of uninsulated
"dangerous voltage" within the product's enclosure, that may be
of sufficient magnitude to constitute a risk of electric shock to persons.

Le symbole éclair avec point de flèche à l'intérieur d'un triangle
équilatéral est utilisé pour alerter l'utilisateur de la présence à
l'intérieur du coffret de "voltage dangereux" non isolé d'ampleur
suffisante pour constituer un risque d'éléctrocution.

The exclamation point within an equilateral triangle is intended to
alert the user of the presence of important operating and maintenance
(servicing) instructions in the literature accompanying the appliance.

Le point d'exclamation à l'intérieur d'un triangle équilatéral est
employé pour alerter les utilisateurs de la présence d'instructions
importantes pour le fonctionnement et l'entretien (service) dans le
livret d'instruction accompagnant l'appareil.

1. Read these instructions.

2. Keep these instructions.

3. Heed all warnings.

4. Follow all instructions.

5. Do not use this apparatus near water.

6. Clean only with dry cloth.

7. Do not block any ventilation openings. Install in accordance with the

ONYX Satellite

manufacturer’s instructions.

8. Do not install near any heat sources such as radiators, heat registers,

stoves, or other apparatus (including amplifiers) that produce heat.

9. Do not defeat the safety purpose of the polarized or grounding-type

plug. A polarized plug has two blades with one wider than the other.
A grounding-type plug has two blades and a third grounding prong.
The wide blade or the third prong are provided for your safety. If the
provided plug does not fit into your outlet, consult an electrician for
replacement of the obsolete outlet.

10.

Protect the power cord from being walked on or pinched particularly at

plugs, convenience receptacles, and the point where they exit from the
apparatus.

11.

Only use attachments/accessories specified by the manufacturer.

12.

Use only with a cart, stand, tripod, bracket, or table specified by the

manufacturer, or sold with the apparatus. When a cart is used, use
caution when moving the cart/apparatus combination to avoid injury
from tip-over.

13.

Unplug this apparatus during lightning storms or when unused for long

periods of time.

14.

Refer all servicing to qualified service personnel. Servicing is required

when the apparatus has been damaged in any way, such as power­supply cord or plug is damaged, liquid has been spilled or objects have
fallen into the apparatus, the apparatus has been exposed to rain or
moisture, does not operate normally, or has been dropped.

15.

This apparatus shall not be exposed to dripping or splashing, and no

object filled with liquids, such as vases, shall be placed on the apparatus.

16. This apparatus does not exceed the Class A/Class B (whichever is

applicable)
set out in the radio interference regulations of the Canadian Department

limits for radio noise emissions from digital apparatus as

of Communications.

ATTENTION — Le présent appareil numérique n’émet pas de bruits
radioélectriques dépassant las limites applicables aux appareils numériques de
class A/de class B (selon le cas) prescrites dans le réglement sur le brouillage
radioélectrique édicté par les ministere des communications du Canada.

17.

Exposure to extremely high noise levels may cause permanent hearing

loss. Individuals vary considerably in susceptibility to noise-induced
hearing loss, but nearly everyone will lose some hearing if exposed to
sufficiently intense noise for a period of time. The U.S. Government’s
Occupational Safety and Health Administration (OSHA) has specified
the permissible noise level exposures shown in the following chart.

According to OSHA, any exposure in excess of these permissible limits

could result in some hearing loss. To ensure against potentially danger

­ous exposure to high sound pressure levels, it is recommended that all
persons exposed to equipment capable of producing high sound pres

­sure levels use hearing protectors while the equipment is in operation.
Ear plugs or protectors in the ear canals or over the ears must be worn
when operating the equipment in order to prevent permanent hearing
loss if exposure is in excess of the limits set forth here.



ONYX Satellite

Duration Per Day Sound Level dBA, Typical
In Hours Slow Response Example

 8 90 Duoinsmallclub

 6 92 

 4 95 SubwayTrain

 3 97

 2 100 Veryloudclassicalmusic

 1.5 102

 1 105 TamiscreamingatAdrianaboutdeadlines

 0.5 110

 0.25orless 115 Loudestpartsatarockconcert

WARNING — To reduce the risk of fire or

electric shock, do not expose this apparatus

to rain or moisture.

R

Table of Contents

Introduction .................................................................................................................................5

Onyx Satellite Features ........................................................................................................................................................ 6

Getting Started ...........................................................................................................................7

Computer Requirements ......................................................................................................................................................7

Installing the Windows Drivers ..........................................................................................................................................7

Macintosh OS X Audio MIDI Setup ....................................................................................................................................7

Installing Tracktion  ............................................................................................................................................................8

Zero the Controls ..................................................................................................................................................................10

Connections ............................................................................................................................................................................10

Set the Levels ..........................................................................................................................................................................11

Set the Sample Rate and Latency .....................................................................................................................................11

Start Recording to DAW ......................................................................................................................................................1

Hookup Diagrams ......................................................................................................................1

Owner’s Manual

Onyx Satellite Features ............................................................................................................17

Pod Front Panel......................................................................................................................................................................17

1. Channel GAIN ..................................................................................................................................................................17

. Signal Level Indicators .................................................................................................................................................17

. Instrument Switch .........................................................................................................................................................17

4. POWER Indicator ..........................................................................................................................................................17

5. FireWire Indicator .........................................................................................................................................................18

6.

48V Phantom Power Switch and Indicator .....................................................................................................................18

7. CTRL RM/PHONES 1 Level ..........................................................................................................................................18

8. PHONES  Level .............................................................................................................................................................18

9. PHONES 1 and  Outputs .............................................................................................................................................18

Pod Rear Panel .......................................................................................................................................................................19

10. MIC/Line Inputs ..........................................................................................................................................................19

11. CR OUT ............................................................................................................................................................................19

1. TO DOCK Connector ...................................................................................................................................................19

1. FIREWIRE .......................................................................................................................................................................19

14. POWER Connector ......................................................................................................................................................19

15. Kensington Security Slot ...........................................................................................................................................19

Base Station Front Panel ....................................................................................................................................................0

16. MIC Input Select Switch ...........................................................................................................................................0

17. Instrument Input Select Switch ..............................................................................................................................0

Don’t forget to visit our website at www.mackie.com for more

Part No. 0019085 Rev. A 06/06
©2006 LOUD Technologies Inc. All Rights Reserved.

information about this and other Mackie products.

Owner’s Manual



ONYX Satellite

18. Line Input 1 Select Switch ........................................................................................................................................0

19. Line Input  Select Switch ........................................................................................................................................0

0. Built-in Talkback Mic .................................................................................................................................................1

1. TALKBACK LEVEL Control ..........................................................................................................................................1

. TO PHONES Switch .....................................................................................................................................................1

. TO DAW Switch ............................................................................................................................................................1

4. CONTROL ROOM LEVEL Control ............................................................................................................................1

5. SOURCE Select Switch ...............................................................................................................................................1

6. A/B Select Switch .....................................................................................................................................................

7. 1-/1-6 Select Switch .................................................................................................................................................

8. Power Switch ..............................................................................................................................................................

9. Base Station Dock ...................................................................................................................................................... 

Base Station Rear Panel.......................................................................................................................................................

0. MIC Input ......................................................................................................................................................................

1. LINE 1 Input ....................................................................................................................................................................

. LINE  Input ...................................................................................................................................................................

. Instrument Input .........................................................................................................................................................

4. INSERT Jacks .................................................................................................................................................................

5. OUTPUTS -6 ...............................................................................................................................................................4

6. CR OUT 1 and  ............................................................................................................................................................4

7. FIREWIRE ......................................................................................................................................................................

8. POWER Connector .....................................................................................................................................................

9. Kensington Security Slot ..........................................................................................................................................4







4
4

Appendix A: Service Information .........................................................................................5

Warranty Service .................................................................................................................................................................5

Troubleshooting ................................................................................................................................................................... 5

Repair ......................................................................................................................................................................................6

Appendix B: Connections .......................................................................................................7

Appendix C: Technical Info ....................................................................................................0

Onyx Satellite Specications ...........................................................................................................................................0

Onyx Satellite Dimensions ................................................................................................................................................1

Onyx Satellite Block Diagram ...........................................................................................................................................

Onyx Satellite Limited Warranty .........................................................................................5

Please write your serial number here for future
reference (i.e., insurance claims, tech support,
return authorization, etc.)

Purchased at:

Date of purchase:

4

ONYX Satellite

Introduction

OL

­10

-20

-40

POWER

GAIN

GAIN

ON

TO

PHONES

TO

DAW

A
B

1

-2

1

-6

DAW
INPUTS

2

1

MIC

2

1

MIC

Pod

Base Station

Docked

ON

TO

PHONES

TO

DAW

A
B

1

-2

1

-6

DAW
INPUTS

2

1

MIC

2

1

MIC

OL

­10

-20

-40

POWER

GAIN

GAIN

Owner’s Manual

Thank you for choosing the Mackie Onyx Satellite
professional audio interface for studio and mobile
digital audio recording. The Onyx Series computer audio
interfaces are designed for the digital era and offer the
newest features and latest technologies for digital stu­dio recording in a durable, road-worthy package.

The Onyx Satellite is equipped with two of our new
premium precision-engineered studio-grade Onyx mic
preamps. Mackie is renowned for the high-quality mic
preamps used in our mixers, and the Onyx mic pre’s are
better than ever, with specifications rivaling other stand­alone boutique mic preamplifiers at twice the price.

The Onyx Satellite is designed to be a transparent au­dio interface for direct tracking and mixdown, using high
performance 24-bit/96 kHz converters to provide wide
dynamic range and low noise. It works with virtually any
ASIO/Core Audio compliant DAW software application on
a PC or Mac as a 2x6 audio interface.

The unique docking feature allows you to set up the
Onyx Satellite in your studio, and leave it connected to
multiple mic, line, and instrument sources and studio
monitors, while “undocking” the portable pod to use
on location. This gives you the freedom to take the pod
into the field for overdubbing projects or live recordings
without having to constantly patch and unpatch the
cables that are connected to the base station.

The pod features a Neutrik™ Combo input connector
on channels 1-2, which allows you to use either a 1/4"
TRS connector or an XLR connector. A global 48V switch
applies phantom power to both XLR input connectors.

Channels 1 and 2 also feature an instrument select
switch, which lets you connect an acoustic, electric,
or bass guitar directly to the 1/4" input, eliminating
the need for an external direct box. The pod also has a
stereo control room output and two stereo headphone
jacks, each with separate level controls (the Control
Room and Phones 1 outputs share a level control), and a
FireWire connector to connect to your laptop.

When the pod is “docked” to the base station, it gains
additional features and expanded input and output ca­pabilities. The base station has a separate XLR connec­tor, two 1/4" TRS line-input connectors, and a 1/4" TS
instrument connector for each channel (channels 1-2),
with select switches for each input source. Insert jacks
are also provided for channels 1-2 to send and return
the signal to an external processor. These are pre-ADC
(Analog-to-Digital Converters) so they work great for
compressors and other dynamic processors.

Six channels of analog balanced line outputs are
provided on 1/4" TRS connectors. Two of these can be
used as stereo control room outputs, with an A/B switch
to route the signal to two separate pairs of monitors
for comparison. The built-in talkback microphone can
be routed to the phones/control room output or to the
DAW for slating. A FireWire connector provides a simple
connection to a laptop or desktop computer and allows
the audio to be streamed to and from your software of
choice.

Both units can be powered either directly from the
FireWire bus (when using a six-pin FireWire connector),
or from the 12V DC power supply included in the box.

As a bonus, Tracktion 2 is included with your Onyx
Satellite, our full-featured music production software
application for easy recording, mixing, and mastering on
a PC or Mac.

Owner’s Manual

5

HOW TO USE THIS MANUAL

ARCANE MYSTERIES ILLUMINATED

We know that many of you can’t wait to get your new
Onyx Satellite computer interface hooked up, and you’re
probably not going to read the manual first (sigh!). So
the first section after this introduction is a Quick-Start
Guide called “Getting Started” to help you get the Onyx
Satellite set up fast so you can start using it right away.
Right after that are the ever popular hook-up diagrams
that show typical setups for various recording applications.

Then, when you have time, read the Features Descrip­tion section. This describes every knob, button, and

ONYX Satellite

connection point on the Onyx Satellite.

Throughout this section you’ll find illustrations with
each feature numbered. If you want to know more about
a feature, simply locate it on the appropriate illustra­tion, notice the number attached to it, and find that
number in the nearby paragraphs.

This icon marks information that is
critically important or unique to the
Onyx Satellite. For your own good,
read them and remember them.
They will be on the final test.

This icon leads you to in-depth expla­nations of features and practical tips.
While not mandatory, they usually
have some valuable nugget of informa­tion.

“Arcane Mysteries” discusses some of the down ‘n’
dirty practical realities of microphones, fixed installa­tions, grounding, and balanced versus unbalanced lines.
It’s a goldmine for the neophyte, and even the seasoned
pro might learn a thing or two.

Onyx Satellite Features

• Innovative 2-piece FireWire Recording System for

professional recording on a PC or Mac

• Dual Onyx mic preamps for superior sound quality

versus competing interfaces

• 8 inputs for connection of microphones, line

sources, and instruments

•

6 line-level outputs

•

24-bit/96 kHz capable sound quality

•

Built-in control room functions include talkback

and A/B monitor switching

•

6-channel volume control allows for surround sound

mixing

•

Firewire protocol for low latency real-time recording

• Satellite pod can be bus powered for field use or

externally powered, for added convenience

A PLUG FOR THE CONNECTOR SECTION

Appendix B is a section on connectors: XLR connec­tors, balanced connectors, unbalanced connectors, and
the insert connectors used on the Onyx Satellite.

More resources on our website at www.mackie.com.
THE FAQs

Click on Support to find answers to many of your ques­tions. The FAQ (Frequently Asked Questions) section is
filled with answers to many of the questions our Techni­cal Support staff has fielded over the years.

THE FORUMS

Visit our forums to seek help from our online commu­nity of Mackie users.

THE GLOSSARY: A Haven of Non-Techiness for
the Neophyte

The “Glossary of Terms” is a fairly comprehensive
dictionary of pro-audio terms. If terms like “clipping,”
“noise floor,” or “unbalanced” leave you blank, refer to
this glossary for a quick explanation.

•

Works with all ASIO and Core Audio compatible

software, Mac and PC (also compatible with
GigaSampler GSIF drivers)

• Pod provides 2 in/2 out audio streams; “Docked” pod
and base station provide 2 in/6 out audio streams

•

Bundled with full version of Tracktion 2 software for

a complete recording solution on a PC or Mac

•

Indestructo Mackie construction holds up to the

rigors of field recording

6

ONYX Satellite

Getting Started

READ THIS PAGE!!

Even if you’re one of those people
who never reads manuals, all we
ask is that you read these next few
pages (through page 12) now before
you begin using the Onyx Satellite.
You’ll be glad you did!

If you are using the Onyx Satellite with a PC running
Windows XP®, you need to install the Windows drivers
first. The Macintosh doesn’t require any additional driv­ers, but you will still want to install Tracktion 2. Refer to
page 8 for instructions on installing Tracktion 2 (page 10
for installing on a Mac).

4. You may get a “Security Warning” about running the

Owner’s Manual

installer. It’s okay. Click “Run.”

5. Follow the instructions for the rest of the installa­tion procedure. When it is completed, your Onyx
Satellite is ready to use. The POWER and FireWire
indicators on the Satellite should both be lit.

Computer Requirements

These are the minimum computer requirements for

using the Onyx Satellite and installing Tracktion 2:

For the PC:

• Microsoft Windows XP SP2

• Pentium 4, Celeron, or Athlon XP processor

• 256 MB RAM

For the Mac:

• OS X 10.3.9

• G4 processor

• 256 MB RAM

It is important to note that the processor speed,
amount of RAM installed, and the size and speed of your
hard drive all contribute to the overall performance of
your recording system.

Installing the Windows Drivers

When connecting the Onyx Satellite to a PC, it is nec­essary to first install the Onyx FireWire Windows drivers
and Satellite Control Panel.

Important: DO NOT connect the Onyx Satellite to
your PC until you are instructed to do so during the
installation procedure.

6. The Onyx Satellite should now appear as a 2x6
audio interface available for any ASIO DAW (or
Gigasampler) application that you have installed on
your computer.

Note: It is still necessary to select the Onyx Satellite
as the audio device in the DAW software application’s
“Settings” window.

Macintosh OS X Audio MIDI Setup

The Macintosh OS X has its own built-in system level
audio drivers, so you don’t need to install any additional
drivers or a separate control panel to use the Onyx
Satellite with a Macintosh.

OS X has a dedicated setup utility for audio and
MIDI. You can use the Audio Setup utility to change the
default audio input and output and general system set­tings on your Macintosh.

1. Connect the Onyx Satellite to your Macintosh using

the supplied FireWire cable.

2. Go to the Applications folder and open the Utilities

folder.

1. Insert the CD provided with the Onyx Satellite into
your CD drive.

2. The installation process should start automatically.
If it doesn’t, click “Start > Run > Browse” and navi­gate to the CD drive. Double-click the file named:
“DoubleClickToInstall.exe.”

3. Click “OK” in the Run window.

Owner’s Manual

7

3. Double-click “Audio MIDI Setup.”

Installing Tracktion 2

The CD-ROM that came with your Onyx Satellite
also has the full version of Tracktion 2, our easy-to-use
multitrack recording and sequencing software for the PC
and Mac.

Note: After installing Tracktion 2, be sure to check our
website periodically for software updates (www.mackie.
com).

ONYX Satellite

4. Click the Audio Devices tab, and select Onyx Satel­lite in the “Properties For” drop-down box.

5. Here you can see the settings for the Onyx Satellite.
You can also choose to use the Onyx Satellite as
your default input or output, as well as designate it
to be used for system sound output.

To install Tracktion  on a PC running Windows XP:

1. Insert the CD-ROM into the CD-ROM drive.

2.

Browse to the CD directory and open the “Tracktion 2”

folder. You can copy the folder called “Tracktion 2
Documentation” to your hard drive if you like, to
make it easier to access.

3. Double-click the file “TracktionSetup.exe”.

4. You may get a “Security Warning” about running the
installer. It’s okay. Click “Run.”

6. You’re ready to go with any Mac OS X Core Audio
host application (i.e., Tracktion, Logic, Cubase,
Nuendo, Live, Digital Performer, etc.).

The Onyx Satellite should now appear as a 2x6 audio
interface available for any DAW application that you
have installed on your computer.

Note: It is still necessary to select the Onyx Satellite
as the audio device in the DAW software application’s
“Settings” window.

8

ONYX Satellite

5. The next window allows you to select the language
you want to use with Tracktion 2 (English, French,
German, or Spanish). Make your choice and click
“OK.”

6. The Tracktion Setup Wizard opens. Click “Next” to
continue.

7. Next you will see the Tracktion License Agreement.
Read through the text and click “I accept the agree­ment.” Click “Next” to continue.

9. Next you are asked to select the Start Menu Folder
where you would like the Tracktion shortcuts in­stalled.
used by the installer, but you can choose a different
location if you want by clicking the Browse button.
Then click “Next.”

10. The next window gives you the options of creating
a desktop icon and creating a Quick Launch icon.
Select the additional icons you would like to install,
and click “Next” to continue.

We recommend you use the default location

Owner’s Manual

8.

The next window lets you choose the Destination

folder for installing the software files. We recommend
you use the default location used by the installer, but
you can choose a different location if you want by
clicking the Browse button. Then click “Next.”

11. The next window gives you a summary of the instal­lation options you have selected. Click “Back” if
you want to make any changes. Click “Install” to
proceed with the installation.

Owner’s Manual

9

12. When the installer has completed copying the files
into the destination folder, the “Completing the
Tracktion Setup Wizard” window opens. If you want
to launch Tracktion right away, click the “Launch
Tracktion” box. Click “Finish” to complete the
installation.

ONYX Satellite

13. Double-click the Tracktion.exe file in the destina­tion folder to open Tracktion. (If you selected the
option during the installation, you can double-click
the Tracktion shortcut icon on your desktop.)

To install Tracktion  on a Mac running OS X
(version 10..9 or later):

Authorizing Tracktion 

There is an authorization code on the sleeve of the
CD-ROM that came with your Onyx Satellite. You can
authorize the software from within Tracktion or by going
to http://my.mackie.com.

From Tracktion 2:

1. Open Tracktion 2.

2. Tracktion detects that the software is unregistered

and notifies you that it is running in Demo Mode.
You can choose to continue or click the “Unlock”
button to authorize the software.

3. Follow the instructions for unlocking Tracktion.

From my.mackie.com:

1. Go to http://my.mackie.com

2. If you haven’t done so already, set up an account

by entering your email address and clicking “No, I
want to create an account.” Then click “Continue.”

3. Enter the information to setup your profile. Then

proceed to register Tracktion by clicking “Mackie
Product Registration.”

4. Select “Software” and “Tracktion v2 Music Produc

tion Software.”

5. Click “Click here to register Tracktion v2 online.”

-

1. Insert the CD-ROM into the CD-ROM drive.

2. Double-click the CD icon on the desktop and
double-click the file named “TracktionSetup.dmg”.

3.

A Tracktion window opens. Drag the Tracktion icon

from the Tracktion window into the Applications folder.

4. Double-click the Tracktion file in the Applications
folder to open Tracktion.

6. Enter the authorization code from the sleeve on
your CD-ROM in the License Number box. Then
click “Authorize.”

Once you’ve installed and authorized the software,

proceed as follows:

Zero the Controls

1. Turn down the channel GAIN controls, and the
Control Room and Phones level controls.

2. Set all push button switches to their “out” positions.

3. Turn the POWER switch off.

Connections

Note:

This tutorial assumes that you are using the Onyx

Satellite with the pod “docked” to the base station.

This demonstrates how to record guitar to
for tracking, and then record a vocal while monitoring the
guitar track already laid down:

your DAW

10

1. Plug a guitar into channel 1 Instrument input and a

microphone into channel 2 MIC input. Push in the
Instrument switch on channel 1.

ONYX Satellite

2. Connect the FireWire connector from the Onyx Sat­ellite to the FireWire connector on your computer.

Owner’s Manual

Set the Sample Rate and Latency

3. If you are using the AC adapter with your Onyx
Satellite, turn on the Power switch.

Note: The Onyx Satellite is equipped
with a 6-pin FireWire connector and
comes with a 6-pin to 6-pin FireWire
cable. If your computer has a 4-pin

FireWire connector, you can use the
6-pin to 4-pin FireWire adapter included in the box
to make the connection, but the Onyx Satellite can­not be powered from the 4-pin connector (the two
missing pins carry the power). You will need to use
the AC adapter included with the Onyx Satellite.

4. If the microphone is a dynamic microphone, leave
the 48V switch out. If it is a condenser microphone,
push in the 48V phantom power button to turn on
the phantom power (applied to XLR inputs 1 and 2).

5. Connect the Control Room A outputs to a pair
of powered studio monitors (or to an amplifier
connected to a pair of monitors). Optionally, you
can connect a pair of headphones to one of the
PHONES jack on the pod to monitor the audio.

On a PC:

1. Open the Onyx Satellite Control Panel (click Start
> Programs > Mackie Satellite > Satellite Con­sole). Select the sample rate of your choice (44.1,
48, 88.2, or 96 kHz) and the latency setting.

These values should be reflected in your DAW

software application, and it is important that they
match. If you are using Tracktion 2, click the “Set­tings” tab and then click “Audio Devices” to see the
sample rate and latency settings.

On a Mac:

Set the Levels

To set the channel GAIN controls (on channels 1-2),
it’s not even necessary to hear what you’re doing in the
monitors. The following steps must be performed one
channel at a time.

1. Play something into the selected input, either guitar

(channel 1) or vocal (channel 2). Be sure that the
volume of the input source is the same as it would
be during normal use. If it isn’t, you might have to
readjust these levels later.

2. Adjust the channel’s GAIN control so that the

“–20” and “–10” LEDs light frequently or continu­ously, and the “OL” LED doesn’t light at all (or only
flashes occasionally).

3. Repeat for each channel.

4. You can also monitor the input level with the input

metering of your DAW software application.

1. Go to the Applications folder and open the Utilities
folder.

2. Double-click “Audio MIDI Setup.”

3. Click the Audio Devices tab and select Onyx
FireWire in the “Properties For” drop-down box.

4.

You can change the sample rate setting in the Format

drop-down box. There is no latency setting here. That
setting is made in the DAW software application.

Latency (sometimes called buffer
size) describes the amount of time
it takes for audio to get in and out of
your software application. The lower
the latency setting, the faster audio
can get into and out of the software

Owner’s Manual

11

application; in other words, the closer to zero delay you
will experience while recording. However, a low latency
setting requires more resources from your computer,
so you need to find a happy balance between finding
the lowest latency you can attain before the computer
begins to have trouble routing and recording audio (e.g.,
dropouts, pops, distorted audio).

Many DAW software applications have an ASIO control
panel. In Tracktion 2, it is located in the “Audio” window
under the “Settings” tab. Click the “Show ASIO control
panel” button (PC only) to open the ASIO control panel

ONYX Satellite

for the Onyx Satellite. The latency setting in the ASIO
control panel should be the same as the latency selected
in the software application.

Start Recording to DAW

1. Select the Onyx Satellite as the sound device in

your DAW application. Each DAW application
has its own method of doing this, so refer to your
DAW application’s manual if you are not sure. In
Tracktion 2, this is done in the “Audio” window
under the “Settings” tab.

Other Nuggets of Wisdom

• You can connect the analog outputs from any
line-level source to the LINE INPUTS on the Onyx
Satellite and use its high-quality analog-to-digital
converters to get your analog signals to your digital
recorder(s).

• When the Pod is docked, the CTRL RM/PHONES 1
knob on the Pod adjusts only the Phones 1 output
(not the Control Room outputs). The CONTROL
ROOM LEVEL knob on the Base Station adjusts the
Control Room outputs. Use this control as close to
the MAX (fully clockwise) position as possible to
experience the best audio quality. Turn down the
input sensitivity control on your active monitors or
your passive monitors’ power amplifier in order to
turn up the CONTROL ROOM LEVEL knob as far as
possible.

• Always turn off the Onyx Satellite before removing
or connecting the Pod to the Base Station.

• When you shut down your equipment, turn off the
amplifiers first. When powering up, turn on the
amplifiers last.

2. Assign the inputs from the Onyx Satellite to tracks
in your DAW.

3. You should now see the signals from the Onyx Satel
lite appearing on the meters in your DAW. Start
recording the guitar onto a track in the DAW.

4. Playback the recorded audio and assign the DAW
outputs to the Control Room Outputs (1 and 2) on
the Onyx Satellite.

5. Listen to the guitar playback on the headphones
while recording the vocal part. Make sure the Con­trol Room Source Select switch on the Satellite is
out (DAW).

6. You can continue adding tracks to the arrangement,
and listen back over the Control Room monitors (or
headphones) when you are done.

• Never listen to loud music for prolonged periods.
Please see the Safety Instructions on page 2 for

-

information on hearing protection.

• Save the shipping box! You may need it someday,
and you don’t want to have to pay for another one.

That’s it for the “Getting Started” section. Next comes
the “Hookup” section that shows you some typical ways
that you might use the Onyx Satellite in real applica­tions. After that, you can take the grand tour of the
Onyx Satellite, with descriptions of every knob, button,
input, and output. We encourage you to take the time
to read all of the feature descriptions, but at least you
know it’s there if you have any questions.

1

ONYX Satellite

2INPUT

(TIP=SEND
RING=RETURN)

1

LINE LINE

INSERT

O

N

Y

X

M

I

C

P

R

E

4 3 2 1

6

5

B

OUTPUTS

(BAL/UNBAL)

LINE LINE

INSERT

O

N

Y

X

M

I

C

P

R

E

CR OUT

A

2/R 1/L

2/R 1/L

1INPUT

(TIP=SEND
RING=RETURN)

2

Keyboard or other

line-level stereo input

Stereo Guitar

Effects

Condenser

Microphone

Electric Guitar

Headphones

For Musicians

(From Pod)

Bass Guitar

(to Instrument Input)

Electric Guitar

(to Instrument Input)

Compressor

Out InOut In

Powered

Studio Monitors

(Main)

Equalizer

Powered

Studio Monitors

(Nearfield)

Home Studio Recording

1

L

R

CTRL RM

(BAL/UNBAL)

O

N

Y

X

M

I

C

P

R

E

FW

POWER

2

O

N

Y

X

M

I

C

P

R

E

TO DOCK

T59052 DATE CODE

Electric Guitar

(Instrument Button In)

Condenser

Microphon

e

Headphones

For Engineer and Musician

(on Front Panel)

Remote Recording

Hookup Diagrams

Owner’s Manual

This example demonstrates how the Satellite can be set up in a home studio application with
multiple input sources connected to the base station along with two sets of monitors and a laptop
connected to the FireWire connection on the Satellite.

The Satellite Pod can then be removed and taken to a second location for overdubbing additional
vocal and guitar tracks, leaving all the connections to the base station intact.

Typical Home Studio Setup/Pod Remote Location Recording

Owner’s Manual

1

ONYX Satellite

2INPUT

(TIP=SEND
RING=RETURN)

1

LINE LINE

INSERT

O

N

Y

X

M

I

C

P

R

E

4 3 2 1

6

5

B

OUTPUTS

(BAL/UNBAL)

LINE LINE

INSERT

O

N

Y

X

M

I

C

P

R

E

CR OUT

A

2/R 1/L

2/R 1/L

1INPUT

(TIP=SEND
RING=RETURN)

2

Condenser

Microphon

e

Left and Right

Front

Left and Right

Rear

Center

Digital Audio Workstation

Subwoofer

Video Deck 1Video Deck 2

This illustrates a 5.1 surround sound setup using two video decks con­nected to Line 1 and 2 on Inputs 1 and 2. A microphone is connected to
the mic input on Input 1 for voiceover.

14

ONYX Satellite

Onyx Satellite: Post-Production and Surround Mixing

Owner’s Manual

1

L

R

CTRL RM

(BAL/UNBAL)

O

N

Y

X

M

I

C

P

R

E

FW

POWER

2

O

N

Y

X

M

I

C

P

R

E

TO DOCK

T59052 DATE CODE

Condenser

Microphones

in X-Y Configuration

for stereo recording

of a choral group or jazz comb

o

Headphones

For Engineer

(Front Panel)

1

L

R

CTRL RM

(BAL/UNBAL)

O

N

Y

X

M

I

C

P

R

E

FW

POWER

2

O

N

Y

X

M

I

C

P

R

E

TO DOCK

T59052 DATE CODE

Condenser

Microphones

in X-Y Configuration

for stereo recording

of a choral group or jazz comb

o

Headphones

For Engineer

(Front Panel)

CD Recorder

This illustrates how to use the Satellite Pod to make a live stereo recording
using an X-Y microphone placement. The recording is made to two tracks
in the DAW software on the laptop.

Afterward, you can plug the pod into the base station and play back the
recording through monitors connected to the Control Room outputs.

Same scenario as above, but using the Pod in standalone mode without a
computer. The Control Room outputs are connected to the inputs of a CD
recorder or other recording device to make a stereo recording in the field.

Onyx Satellite Pod Remote Direct-to-2 Track Recording

Owner’s Manual

15

ONYX Satellite

2INPUT

(TIP=SEND
RING=RETURN)

1

LINE LINE

INSERT

O

N

Y

X

M

I

C

P

R

E

4 3 2 1

6

5

B

OUTPUTS

(BAL/UNBAL)

LINE LINE

INSERT

O

N

Y

X

M

I

C

P

R

E

CR OUT

A

2/R 1/L

2/R 1/L

1INPUT

(TIP=SEND
RING=RETURN)

2

Left and Right

Powered Speakers

MP3 Player

Television

L/R Audio Out

L/R Audio Out

Dock

For some just starting out with their own home studio, it may be necessary to use the
home stereo speakers for monitors. But what happens when the engineer in the family
is off somewhere with his laptop? The Satellite can be used as a preamp for a living
room or bedroom stereo system. No laptop required! Simply connect the signal sources
(i.e., the outputs from an MP3 player or the stereo audio output from your television
tuner) to the Satellite inputs, and connect the Control Room outputs to a pair of pow­ered speakers (or to the inputs of an amplifier with speakers connected). Push in the
Control Room Source button (Inputs) and the selected inputs are routed to the Control
Room outputs. Use the Control Room knob to adjust the volume.

Onyx Satellite As Stereo Preamp

16

ONYX Satellite

Onyx Satellite Features

1

2

CTRL RM/

PHONES 1

PHONES 2

OL

-10

-20

-40

POWER

GAIN

+40dB

U

-20dB

U

20

30

40

60

OO

GAIN

+40dB

U

-20dB

U

20

30

40

60

MAX

OO

MAX

48V

Owner’s Manual

Pod Front Panel

The Onyx Satellite is uniquely designed to be set up in
your studio with all the inputs and outputs connected,
and allows you to remove the pod from the base station
for portable use in the field.

The pod provides two Neutrik combination Mic/Line
inputs with independent Gain controls, a global 48V
phantom power switch, stereo line-level control room
outputs, two stereo headphone jacks with indepen­dent level controls (one shared with the control room
outputs), and a FireWire connector. Each input channel
also has an instrument switch that converts the 1/4" line
input into a high-impedance instrument input so you
can connect electric instruments directly to the Onyx
Satellite without a direct box.

1. Channel GAIN

The GAIN controls adjust the input sensitivity of the
mic and line inputs on channels 1-2. This allows the
signal from the outside world to be adjusted to optimal
internal operating levels.

If a mic-level signal is plugged into the XLR combo
jack, there is 0 dB of gain (unity gain) with the knob
turned all the way down, ramping up to 60 dB of gain
fully up.

When using the balanced line input of the combo jack
(1/4" TRS connector), there is 20 dB of attenuation
all the way down, and 40 dB of gain fully up, with a “U”
(unity gain) mark at about 10:00.

If you’ve followed the “Set the Levels” procedure on
page 11, the –20 and –10 LEDs should light frequently,
and the OL (Overload) LED should not light at all. If
the OL LED is blinking frequently, the signal is probably
distorted from overdriving the input. Either turn down
the GAIN control or turn down the signal at its source.

. Instrument Switch

Channels 1 and 2 have a button for switching the
1/4" line input to an instrument input. When the but­ton is out, the 1/4" input accepts normal line-level
signals from low-impedance sources. When the button
is pushed in, the 1/4" input accepts high-impedance
signals from instruments with electric pickups, which
you would normally run through a DI box.

Plugging a guitar straight into a typi­cal line input can result in the loss of
high frequencies, causing an un­natural and dull sound. Normally, you
must use a direct box between a guitar

and a mixer’s or preamplifier’s input,
which serves to convert the impedance of the guitar
from high to low. The Instrument inputs on channels 1
and 2 make the need for a direct box unnecessary.
HOWEVER:

The Instrument inputs are unbalanced, so
if you are running a long cord between the instrument
and the Onyx Satellite (say over 20 feet), it is best to use
a direct box with a balanced output to avoid picking up
noise over the length of the cord.

4. POWER Indicator

. Signal Level Indicators

These LEDs indicate the channel’s signal level after
the GAIN control and just after the analog-to-digital
converter.

When power is applied to the pod, either through the
FireWire connection or with the AC adapter, the POWER
LED lights to let you know the unit is operational.

Owner’s Manual

17

5. FireWire Indicator

1

2

CTRL RM/

PHONES 1

PHONES 2

OL

-10

-20

-40

POWER

GAIN

+40dB

U

-20dB

U

20

30

40

60

OO

GAIN

+40dB

U

-20dB

U

20

30

40

60

MAX

OO

MAX

48V

8. PHONES  Level

This LED illuminates when a valid FireWire connec-

tion is made between the Onyx Satellite and a computer.

6.

48V Phantom Power Switch and Indicator

Most professional condenser microphones require
phantom power, which is a low-current DC voltage
delivered to the microphone on pins 2 and 3 of the XLR
microphone connector. Push in the 48V button if your

ONYX Satellite

microphone requires phantom power. An LED lights
next to the button to indicate that phantom power is
active.

This is a global phantom power switch and applies
48V to the XLR input connectors on channels 1 and 2.

Dynamic microphones, like Shure’s SM57 and SM58,
do not require phantom power. However, phantom
power will not harm most dynamic microphones should
you accidentally plug one in while the phantom power
is turned on. Be careful with older ribbon microphones.
Check the manual for your microphone to find out for
sure whether or not phantom power can damage it.

7. CTRL RM/PHONES 1 Level

Use this knob to adjust the signal level at the CTRL
RM Out [11] jacks on the rear panel of the pod. It also
adjusts the signal at the PHONES 1 [9] jack on the
front, since they share the same signal. It ranges from
off (∞) to maximum gain (MAX).

This knob adjusts the signal level at the PHONES 2
jack [9] on the front panel. It ranges from off (∞) to
maximum gain (MAX).

Having independent level control for each headphone
output means that in an overdub situation, for example,
the musician and the engineer can each adjust their
own headphone volume to taste.

9. PHONES 1 and  Outputs

This is where you plug in your stereo headphones.
These

are 1/4" TRS stereo jacks. The same signal ap­pears at both PHONE jacks, but each has its own indi­vidual level control [7/8]. The same signal
to the CONTROL ROOM outputs [11], which share the
level control with the PHONES 1 output.

WARNING: The headphone amps are
designed to drive any standard head­phones to a very loud level. We’re not
kidding! They can cause permanent
hearing damage. Even intermediate
levels may be painfully loud with

some headphones.
BE CAREFUL! Always start with the PHONES level
turned all the way down before connecting headphones
to the PHONES jack. Keep it down until you’ve put on
the headphones. Then turn it up slowly. Why? Always
remember: “Engineers who fry their ears, find them-

selves with short careers.”

is also routed

18

ONYX Satellite

Pod Rear Panel

1

L

R

CTRL RM

(BAL/UNBAL)

O

N

Y

X

M

I

C

P

R

E

FW

POWER

2

O

N

Y

X

M

I

C

P

R

E

TO DOCK

T59052 DATE CODE

10. MIC/Line Inputs

These are Neutrik combo connectors, which accept
balanced microphone inputs from an XLR connector, or
balanced line-level or instrument inputs from a 1/4" TRS
connector. The microphone preamps feature our new
Onyx design, with higher fidelity and headroom rivaling
any standalone mic preamp on the market today.

The FireWire interface provides two inputs to your

Owner’s Manual

DAW software application (inputs 1-2). The FireWire
interface on the pod also provides a return for two chan­nels from the DAW, which can be routed back to the con­trol room/phones outputs to monitor the computer audio
through your control room speakers or headphones.

Note: When the pod is docked to the base station, up to
six channels can be returned from the DAW for monitor­ing purposes.

The FireWire interface works with both PC and Mac.

The XLR inputs are wired as follows:
Pin 1 = Shield or ground
Pin 2 = Positive (+ or hot)
Pin 3 = Negative (– or cold)

The 1/4" inputs are wired as follows and will accept
both balanced and unbalanced inputs:
Sleeve = Shield or ground
Tip = Positive (+ or hot)
Ring = Negative (– or cold)

11. CR OUT

These 1/4" TRS jacks provide a balanced or unbal­anced line-level signal that can be used to provide a
monitor mix to a pair of powered studio monitors, or an
additional headphone mix to a headphone amplifier.

The signal at the CR OUTs is the same signal that ap­pears at the PHONES 1 and 2 Out [9].

1. TO DOCK Connector

If your laptop or desktop computer
does not have a FireWire connection,
you can purchase a PCI or PCMCIA
FireWire card and install it in your
computer easily and inexpensively.

14. POWER Connector

Normally, the Onyx Satellite can be powered from
the FireWire connector (which provides 12V DC for
powering devices). However, if you are using a 4-pin
FireWire connector instead of a 6-pin connector (the
4-pin connector doesn’t provide power), or if you have
two or more devices daisy-chained on a single connec­tor, you need to use the AC adapter that came with
your Onyx Satellite.

Connect the AC adapter to the Onyx Satellite first,
then plug the adapter into a suitable and properly rated
AC outlet.

15. Kensington Security Slot

This multipin connector mates with the base station
docking connector and allows the pod and the base sta­tion to share their circuits.

1. FIREWIRE

FireWire (a.k.a. IEEE 1394) is a high-speed serial I/O
interface for connecting digital devices, with more than
30 times the bandwidth of USB 1.1.

To help prevent theft, this security slot is designed to
fit the popular Kensington security locks. A variety of
models are available from their website at
www.kensington.com.

Owner’s Manual

19

Base Station Front Panel

OO

LEVEL

MAX

ON

TALKBACK

1 2

CONTROL ROOM

OO

LEVEL

MAX

SOURCE

TO

PHONES

TO

DAW

AB1-2

1-6

DAW
INPUTS

21MIC 21MIC

16. MIC Input Select Switch

When the pod is connected to the base station, some
additional features become available above and beyond
those that are present when using the pod by itself.

• More inputs are available to select for each channel

(Mic, Instrument, Line 1, and Line 2)

• An insert jack (send/return) is available for each

channel

• An additional stereo control room output is avail

ONYX Satellite

able (A and B)

• Four more line-level outputs are available (for a

total of six, including the control room outputs)

• A separate control room level control can operate

on just the A/B outputs, or on all six outputs as a
master level control

• The control room source can be switched between

the Core Audio/ASIO streams 1 and 2 from the DAW
software application, and the inputs from the Onyx
Satellite

• A built-in Talkback Mic is available for routing to

the phones and to the DAW application

Note: The base station does not func­tion when the pod is removed. The pod
is the “brains” and the base station
simply provides more connections and
controls than the pod does by itself.

Press this button to select the XLR Mic input as the

input source for the channel.

17. Instrument Input Select Switch

Press this button to select the Instrument input ( )

as the input source for the channel.

Note: The instrument switch on the pod must also be

-

pushed in to select the instrument input.

18. Line Input 1 Select Switch

Press this button to select LINE 1 as the input source

for the channel.

19. Line Input  Select Switch

Press this button to select LINE 2 as the input source

for the channel.

Note: You can select and combine the
Mic, Instrument, Line 1, and Line 2
inputs for each channel from the base
station. However, the base station has
no provision for matching the imped-

ances or the input level of the com­bined signals, so it is best only to combine similar signals
(for example, line-level signals connected to Input 1 and
Input 2), or to select only one input at a time.

0

ONYX Satellite

0. Built-in Talkback Mic

OO

LEVEL

MAX

ON

TALKBACK

1 2

CONTROL ROOM

OO

LEVEL

MAX

SOURCE

TO

PHONES

TO

DAW

AB1-2

1-6

DAW
INPUTS

21MIC 21MIC

This is where the built-in talkback microphone is lo­cated. This is an omni-directional dynamic microphone,
so it will pick up your voice from anywhere in front
of the unit. In addition, the talkback signal is routed
through a compressor, which allows the talkback signal
to maintain a constant volume regardless of how far you
are from the Onyx Satellite (within reason).

1. TALKBACK LEVEL Control

Use this knob to adjust the level of the talkback signal.
You should start with the TALKBACK LEVEL control
turned down, and then slowly turn it up until you get
confirmation from whoever is listening to the headphones
that they can hear you. Once you have set the level, you
can leave it there for the duration of the session.

If you are using the talkback mic to slate takes in your
DAW, use the meters in your DAW to adjust the TALK­BACK LEVEL control.

mentary switch and is only active as long as you hold

Owner’s Manual

the button down. This allows you to slate takes as you
record to the DAW.

Note: When you press either of the Talkback switches,
the control room outputs are attenuated momentarily so
the engineer can hear himself or herself talk.

4. CONTROL ROOM LEVEL Control

Use this knob to adjust the signal level at the CR OUT
[36] jacks on the rear panel. It adjusts the signal for
both the left and right Control Room A/B outputs, rang­ing from off (∞) to maximum gain (MAX).

5. SOURCE Select Switch

Use this switch to select the signal source for the
control room outputs. When the switch is up (DAW),
the Core Audio/ASIO streams 1 and 2 from the DAW
application are routed to the control room outputs. Use
this to monitor tracks already recorded and to overdub
additional tracks.

. TO PHONES Switch

Press this button to route the talkback signal to both
PHONES outputs on the pod. This is a momentary
switch and is only active as long as you hold the button
down. This allows you to talk to the talent without them
having to remove their headphones.

. TO DAW Switch

Press this button to route the talkback signal to
channels 1 and 2 being fed to the DAW. This is a mo-

When the switch is down (INPUTS), channels 1 and
2 from the Onyx Satellite are routed to the control room
outputs. This allows you to listen to whatever is con­nected to the Onyx Satellite without having a computer
connected. Maybe you have a CD player or iPod con­nected to the Onyx Satellite and you want to listen to
it through your control room monitor speakers. Voila!
This is particularly useful when you have a home studio
setup that does double-duty as a home stereo system.

Owner’s Manual

1

6. A/B Select Switch

OO

LEVEL

MAX

ON

TALKBACK

1 2

CONTROL ROOM

OO

LEVEL

MAX

SOURCE

TO

PHONES

TO

DAW

AB1-2

1-6

DAW
INPUTS

21MIC 21MIC

8. Power Switch

This switch determines which pair of control room
outputs is currently active. Only one pair of control
room outputs provides an output signal at any one time.
This allows you to have two sets of monitors connected
to the Onyx Satellite so you can make quick A/B com­parisons between them to make sure your mix sounds
good on both pairs of monitor speakers.

7. 1-/1-6 Select Switch

ONYX Satellite

When this switch is up (1-2), the CONTROL ROOM
LEVEL control [24] adjusts the level at the CR OUTS
(1-2) on the rear panel of the base station. When the
switch is down (1-6), the CONTROL ROOM LEVEL
control adjusts the level at all six outputs. This is useful
when mixing in surround sound to provide a master
level control for all the surround stems.

Note:

When the select switch is up (1-2), outputs 3-6 are
not adjustable from the Onyx Satellite, but remain fixed.
This is useful for:

• Dialing up some alternate headphone mixes with

aux sends from the DAW, and then sending them to
the line-level inputs of a headphone amplifier

This switch turns the power on and off to the Onyx
Satellite. When the power switch is on and power is sup­plied to the Onxy Satellite, either through the FireWire
connector or the DC power supply, the POWER LED [4]
on the pod lights up.

9. Base Station Dock

The pod plugs into the base station here. Align the
“TO DOCK” [12] connector on the pod with the connec­tor in the base station dock and push firmly to insure a
secure connection.

• Sending a recorded track to an outboard analog pro
cessor, like a compressor or EQ

• Transferring a mix to an analog recorder for flavor
(like an old reel-to-reel recorder!)

-



ONYX Satellite

“from tip”

this plug connects to one of the
mixer’s Channel Insert jacks.

“to ring”

tip

ring

sleeve

SEND to processor

RETURN from processor

(TRS plug)

Base Station Rear Panel

2

INPUT

(TIP=SEND
RING=RETURN)

1

LINE LINE

INSERT

O

N

Y

X

M

I

C

P

R

E

4 3 2 1

6

5

B

OUTPUTS

(BAL/UNBAL)

LINE LINE

INSERT

O

N

Y

X

M

I

C

P

R

E

CR OUT

A

2/R 1/L

2/R 1/L

1

INPUT

(TIP=SEND
RING=RETURN)

2

0. MIC Input

This is a female XLR connector, which accept bal­anced microphone inputs from almost any type of
microphone. The microphone preamps feature our new
Onyx design, with higher fidelity and headroom rivaling
any standalone mic preamp on the market today.

The XLR inputs are wired as follows:
Pin 1 = Shield or ground
Pin 2 = Positive (+ or hot)
Pin 3 = Negative (– or cold)

1. LINE 1 Input

This is a 1/4" TRS connector, which accepts a balanced or
unbalanced line-level input signal from almost any source.

When connecting a balanced signal to the LINE
inputs, wire them as follows:

Tip = Positive (+ or hot)
Ring = Negative (– or cold)
Sleeve = Shield or ground

When connecting an unbalanced signal, wire them
as follows:

Owner’s Manual

. Instrument Input

This is a 1/4" TS connector that accepts an unbalanced
instrument-level input signal from a high-impedance
instrument like a guitar.

4. INSERT Jacks

These 1/4" TRS jacks provide a send and return point
for channels 1-2. Use the INSERT jacks to connect serial
effects devices such as compressors, equalizers, de-essers,
or filters to each individual channel.

The INSERT points are after the GAIN controls, and
just before the analog-to-digital converters. The send
(tip) is low-impedance, capable of driving any device.
The return (ring) is high-impedance and can be driven
by almost any device.

Tip: Since the inserts are before the
A/D converters, it’s a good place to
strap a compressor on an unruly sing­er to avoid overloading the A/D con­verter without having to turn down
the GAIN control a whole bunch.

Special insert cables are available, specially designed
for this kind of insert jack. They are wired as follows:

Tip = Positive (+ or hot)

Sleeve = Shield or ground

. LINE  Input

This is a 1/4" TRS connector, which provides a second
line-level input for each channel. It works the same as
the LINE 1 input.

Tip = Send (output to effects device)
Ring = Return ( input from effects device)
Sleeve = Common ground (connect shield to all
three sleeves)

Owner’s Manual



Besides being used for inserting external devices,

Direct out with no signal interruption to master.

Insert only to first “click.”

Channel Insert jack

Channel Insert jack

Channel Insert jack

Direct out with signal interruption to master.

Insert all the way in to the second “click.”

For use as an effects loop.

(TIP = SEND to effect, RING = RETURN from effect)

MONO PLUG

MONO PLUG

STEREO

PLUG

2INPUT

(TIP=SEND
RING=RETURN)

1

LINE LINE

INSERT

O

N

Y

X

M

I

C

P

R

E

4 3 2 1

6

5

B

OUTPUTS

(BAL/UNBAL)

LINE LINE

INSERT

O

N

Y

X

M

I

C

P

R

E

CR OUT

A

2/R 1/L

2/R 1/L

1INPUT

(TIP=SEND
RING=RETURN)

2

these jacks can also be used as channel direct outputs
(post-GAIN). This is an unbalanced direct out.

Here are three ways you can use the INSERT jacks:

ONYX Satellite

6. CR OUT 1 and 

These 1/4" TRS jacks provide a balanced line-level
signal that can be used to provide a monitor mix to a pair
of powered studio monitors, or an additional headphone
mix to a headphone amplifier.

There are two pairs of Control Room outputs labeled
A and B. These are selected using the A/B Select switch
[26] in the Control Room section on the front panel of
the base station. The same signal is routed to both stereo
control room outputs, as well as the PHONE

S 1 and 2

outputs.

7. FIREWIRE

When the pod is connected to the base station, the
FireWire connector on the base station is activated
and used to connect to your computer. It operates in
the same way as described for the FireWire connector
on the pod [13], except that up to six tracks can be
returned from your DAW to the Onyx Satellite instead of
just two.

5. OUTPUTS -6

These 1/4" TRS output connectors provide balanced
or unbalanced line-level analog signals. The signal at
the LINE OUTs are assigned in the DAW application as
follows:

Output 3 = Core Audio/ASIO out 3
Output 4 = Core Audio/ASIO out 4
Output 5 = Core Audio/ASIO out 5
Output 6 = Core Audio/ASIO out 6

8. POWER Connector

Normally, the Onyx Satellite can be powered from the
FireWire connector (which provides 12V DC for power­ing devices). However, if you are using a 4-pin FireWire
connector instead of a 6-pin connector (the 4-pin
connector doesn’t provide power), or if you have two or
more devices daisy-chained on a single connector, you
need to use the AC adapter that came with your Onyx
Satellite.

Connect the AC adapter to the Onyx Satellite first,
then plug the adapter into a suitable and properly rated
AC outlet.

9. Kensington Security Slot

To help prevent theft, this security slot is designed to
fit the popular Kensington security locks. A variety of
models are available from their website at
www.kensington.com.

4

ONYX Satellite

Appendix A: Service Information

Owner’s Manual

Warranty Service

Details concerning Warranty Service are spelled out in
the Warranty section on page 35.

If you think your Onyx Satellite has a problem, please do
everything you can to confirm it before calling for service.
Review the following Troubleshooting section. Visit the
Support page on our website (www.mackie.com)
check out the FAQs and the users forums for help.

These may sound obvious to you, but here are some
things you can check. Read on.

and

Troubleshooting

No Power

• If you are using the FireWire connection to power
the Onyx Satellite, make sure it is a six-pin connec­tor (the smaller 4-pin connectors do not provide
power).

• If you are using the AC adapter, make sure the
power cord is securely seated in the POWER socket
[14/38] in the pod or the base station, and plugged
all the way into the AC outlet.

• Make sure the AC outlet is live (check with a tester
or lamp).

• Is the POWER [28] switch on? Make sure the
POWER switch on the front panel of the base sta­tion is in the ON position (up).
Note: If you are using the pod by itself, it does not
have a power switch and is powered up whenever
the FireWire or the AC adapter connection is made.

•

Is the POWER LED on the pod illuminated? If not,

make sure the AC outlet is live (when using the AC
adapter) or the FireWire connection is good. Try
using another FireWire connection, if available.

• If there are no LEDs illuminated on the front panel,
and you are certain that the AC outlet is live (if
using the AC adapter) or the FireWire connection is
good, it will be
serviced. There are no user serviceable parts inside.
Refer to “Repair” at the end of this section to find out
how to proceed.

Bad Channel

• Is the input GAIN control [1] for the channel
turned up?

necessary to have your Onyx Satellite

• Is the signal source turned up? Make sure the signal
level from the selected input source is high enough
to light up some of the INPUT meter [2] LEDs for
that channel.

•

If the pod is docked to the base station, make sure

the Input Select switches [16-19] are in the right
position.

• If the Instrument Input [17] is selected, make sure
the Instrument button [3] is pushed in on the pod.

• Try the same source signal in the other channel, set
up exactly like the suspect channel.

Bad Output

• If another output is working correctly, try switching
the output connections between the working output
and the suspect output. If the working output stops
working, it could be a bad cable or the device to
which it is connected.

Bad Sound

• Is the input connector plugged completely into the
jack?

• Is it loud and distorted? Make sure the input GAIN
control [1] for the channel is set correctly. Reduce
the signal level on the input source if possible.

• If possible, listen to the signal with headphones
plugged into the input source device. If it sounds
bad there, it’s not the Onyx causing the problem.

Noise/Hum

• Turn down each channel, one by one. If the noise
disappears, it’s coming from whatever is plugged
into that channel.

• Check the signal cables between the input sources
and the Onyx. Disconnect them one by one. When
the noise goes away, you’ll know which input source
is causing the problem.

No Audio into your Computer

• Confirm that the Onyx Satellite is receiving mic
or line-level input signals (the meters [2] should
indicate signal is present).

• Make sure the correct driver is selected in the DAW.
In Tracktion, this is selected in the Settings tab
under Audio.

• If the Onyx Satellite seems to be working fine and
you are using Tracktion, click Restart Device in the
Settings tab under Audio. Other DAW applications
may have a similar button.

Owner’s Manual

5

• In Tracktion, be sure the correct inputs are selected

R

and the tracks are armed.

• Restart your Onyx Satellite and computer.

• Reinstall the drivers from the CD (PC only).

Glitchy/Distorted Audio into your Computer

• Increase the buffer size. This can be done in the
Onyx Satellite Control Panel or in your DAW ap­plication.

ONYX Satellite

Repair

Service for Mackie products is available at a factory­authorized service center. Service for Mackie products
living outside the United States can be obtained through
local dealers or distributors.

4. Pack the Onyx Satellite in its original package,
including endcaps and box. This is VERY IM-
PORTANT. When you call for the Service Request
Number, please let Tech Support know if you need
new packaging. Mackie is not responsible for any

damage that occurs due to non-factory packaging.

5. Include a legible note stating your name, shipping
address (no P.O. boxes), daytime phone
Service Request Number, and a detailed description
of the problem, including how we can duplicate it.

6.

Write the Service Request Number in BIG PRINT on

top of the box. Units sent without the Service Request
Number will be refused.

7. Tech Support will tell you where to ship the Onyx
Satellite for repair. We suggest insurance for all
forms of cartage.

number,

If your Onyx Satellite needs service, follow these in­structions:

1. Review the preceding troubleshooting suggestions.
Please.

2. Call Tech Support at 1-800-898-3211, 7 am to 5 pm
PST, to explain the problem and obtain a Service
Request Number. Have your Onyx Satellite’s serial
number ready.

You must have a Service Request Number before
you can obtain factory-authorized service.

3.

Keep this owner’s manual and the detachable DC

power supply. We don’t need them to repair the
Onyx Satellite.

Need Help?

8. You will need to contact the authorized service
center for their latest turn-around times
Satellite must be packaged in its original packing
box, and must have the Service Request Number on
the box. Once it’s repaired, the authorized service
center will ship it back, pre-paid (if it was a war­ranty repair).

Note: Under the terms of the warranty, you must

ship or drop-off the unit to an authorized service
center. The return ground shipment is covered for
those units deemed by us to be under warranty.

Note: You must have a sales receipt from an Autho-

rized Mackie Dealer to qualify for a warranty repair.

. The Onyx

Visit our website at www.mackie.com and click Support.

Check out the FAQs and the users forums

to nd answers to your questions.

If you still need help, email us at [e-mail]

or you can reach a technical support representative

Monday through Friday

from 7 AM to 5 PM PST at:

1-800-898-11

6

ONYX Satellite

Appendix B: Connections

2

2

3

1

1

SHIELD

COLD

HOT

SHIELD

COLD

HOT

3

SHIELD

COLD

HOT

3

2

1

SLEEVE

TIPSLEEVE

TIP

RING

RING

TIP

SLEEVERING

SLEEVE

TIPSLEEVE

TIP

RING

RING

TIP

SLEEVERING

SLEEVE

TIP

TIPSLEEVE

TIP

SLEEVE

TI

P

SLEEVE

TIPSLE EVE

XLR Connectors

Owner’s Manual

Channels 1-4 accept 3-pin male XLR connectors on
the Neutrik combo inputs. They are wired as follows,
according to standards specified by the AES (Audio
Engineering Society).

XLR Balanced Wiring:
Pin 1 = Shield
Pin 2 = Hot (+)
Pin 3 = Cold (–)

1/4" TRS Phone Plugs and Jacks

“TRS” stands for Tip-Ring-Sleeve, the three connection
points available on a stereo 1/4" or balanced phone
jack or plug. TRS jacks and plugs are used for balanced
signals and stereo headphones.

1/4" TS Phone Plugs and Jacks

“TS” stands for Tip-Sleeve, the two connection points
available on a mono 1/4" phone jack or plug. They are
used for unbalanced signals like the high-impedance
instrument inputs on the Onyx Satellite.

1/4" TS Unbalanced Wiring:
Sleeve = Shield
Tip = Hot (+)

RCA Plugs and Jacks

RCA-type plugs (also known as phono plugs) and jacks
are often used in home stereo and video equipment, and
to make S/PDIF connections on consumer digital audio
devices (they are not used on the Onyx Satellite). They
are unbalanced and electrically equivalent to a 1/4" TS
phone plug.

Balanced Mono

1/4" TRS Balanced Mono Wiring:
Sleeve = Shield
Tip = Hot (+)
Ring = Cold (–)

Stereo Headphones

1/4" TRS Stereo Unbalanced Wiring:
Sleeve = Shield
Tip = Left
Ring = Right

RCA Unbalanced Wiring:
Sleeve = Shield
Tip = Hot (+)

Unbalancing a Line

In most studio, stage, and sound reinforcement situ­ations, there is a combination of balanced and unbal­anced inputs and outputs on the various pieces of
equipment. This usually will not be a problem in making
connections.

• When connecting a balanced output to an unbal
anced input, be sure the signal high (hot) connec­tions are wired to each other, and that the balanced
signal low (cold) goes to the ground (earth)
connection at the unbalanced input. In most cases,
the balanced ground (earth) will also be connected
to the ground (earth) at the unbalanced input. If
there are ground-loop problems, this connection
may be left disconnected at the balanced end.

Owner’s Manual

-

7

Direct out with no signal interruption to master.

Insert only to first “click.”

Channel Insert jack

Channel Insert jack

Channel Insert jack

Direct out with signal interruption to master.

Insert all the way in to the second “click.”

For use as an effects loop.

(TIP = SEND to effect, RING = RETURN from effect)

MONO PLUG

MONO PLUG

STEREO

PLUG

• When connecting an unbalanced output to a bal

“from tip”

this plug connects to one of the
mixer’s Channel Insert jacks.

“to ring”

tip

ring

sleeve

SEND to processor

RETURN from processor

(TRS plug)

anced input, be sure that the signal high (hot)
connections are wired to each other. The unbal­anced ground (earth) connection should be wired
to the low (cold) and the ground (earth) connec­tions of the balanced input. If there are ground-loop
problems, try disconnecting the unbalanced ground
(earth) connection from the balanced input ground
(earth) connection, leaving the unbalanced ground
connected to the balanced input low (cold) con­nection only.

ONYX Satellite

In some cases, you may have to make up special
adapters to interconnect your equipment. For example,
you may need a balanced XLR female connected to an
unbalanced 1/4" TS phone plug. Many common adapters
can be found at your local electronics supply store.

TRS Send/Receive Insert Jacks

Mackie’s single-jack inserts are three-conductor 1/4"
TRS phone jacks. They are unbalanced, but have both
the preamp output (send) and input (return) signals in
one connector.

-

If you push the 1/4" TS plug in to the second click,
you will open the jack switch and create a direct out,
which does interrupt the signal in that channel.

The sleeve is the common ground (earth) for both
signals. The send from the preamp to the external unit
is carried on the tip, and the return from the unit to the
preamp is on the ring.

Using the Send Only on an Insert Jack

If you insert a 1/4" TS (mono) plug only partially (to
the first click) into a Mackie insert jack, the plug will
not activate the jack switch and will not open the insert
loop in the circuit (thereby allowing the channel signal
to continue on its merry way through the preamp).

This allows you to tap out the channel’s signal at that
point in the circuit without interrupting normal operation.

Note: Do not overload or short-circuit
the signal you are tapping from the
preamp. That will affect the internal
signal.

Mults and “Y”s

A mult or “Y” connector allows you to route one output
to two or more inputs by simply providing parallel wir­ing connections. You can make “Y”s and mults for the
outputs of both unbalanced and balanced circuits.

Remember: Only mult or “Y” an
output into several inputs. If you need
to combine several outputs into one
input, you must use a mixer, not a
mult or a “Y.”

8

ONYX Satellite

Y-Cord Splitter

FireWire Connection

2 4 6

1 3 5

6-pin Male FireWire

1 2 3 4

4-pin Male FireWire

The Onyx Satellite is equipped with a 6-pin FireWire
connector and comes with a 6-pin to 6-pin FireWire
cable. This works with Macintosh laptops and desktops,
and most PC desktops with a built-in FireWire connec­tor or with a PCI or PCMCIA FireWire card added.

Many laptop PCs have a 4-pin FireWire connector. If
this is the case, you will need to use the 6-pin to 4-pin
FireWire adapter included with your Onyx Satellite.
Remember, the 4-pin connector does not provide power
to the Onyx Satellite, so you will need to use the AC
adapter to power the unit.

Owner’s Manual

6-pin FireWire Wiring:
Pin 1 = Power
Pin 2 = Ground
Pin 3 = TPB–
Pin 4 = TPB+
Pin 5 = TPA–
Pin 6 = TPA+

4-pin FireWire Wiring:
Pin 1 = TPB–
Pin 2 = TPB+
Pin 3 = TPA–
Pin 4 = TPA+

Owner’s Manual

9

Appendix C: Technical Info

Onyx Satellite Specifications

Frequency Response

Mic Input to Line Output (Gain @ unity):

@48 kHz
20 Hz to 20 kHz, ±1 dB

@96 kHz

ONYX Satellite

20 Hz to 40 kHz, ±1 dB

Distortion (THD & IMD)

Mic Input to Line Output (@ +4 dBu output):

1 kHz input

THD+N: < 0.02%, 20 Hz to 20 kHz BW,

@ +4 dBu, preamp at unity gain

Dynamic Range (A-weighted, typical)

103 dB (Mic In to Line Out)

Noise

Signal-to-Noise (A-weighted, typical):

Equivalent Input Noise (E.I.N.), 20 Hz to 20 kHz Bandwidth,
150Ω source impedance, typical:
–110 dBu @ +60 dB gain

>103 dB (ref. +0 dBu, Mic In to Line Out, Gain @ unity)

Common Mode Rejection Ratio (CMRR)

Mic In: >40 dB @ 1 kHz, Gain @ maximum, typical

Crosstalk

Mic Input to Line Output:
< –80 dB @ 1 kHz, +10 dBu signal on adjacent input,
150Ω source impedance

Input Gain Control Range

Mic In: 0 dB to +60 dB, ±1 dB
Line In: –20 dB to + 40 dB, ±1 dB

Sample Frequency Selections

44.1 kHz, 48 kHz, 88.2 kHz, 96 kHz

Analog Input Connectors

Pod:
Two balanced XLR/TRS combination mic/line inputs
Base Station:
Two balanced XLR mic inputs
Four balanced 1/4" TRS line inputs
Two 1/4" TS high-impedance instrument inputs

Analog Output Connectors

Pod:
Two balanced 1/4" TRS line-level outputs
Base Station:
Eight balanced 1/4" TRS line-level outputs

Analog Insert Connectors

Base Station:
Two unbalanced 1/4" TRS line-level inputs/outputs

Digital Input/Output Connectors

Pod:
One 6-pin FireWire input/output

Base Station:
One 6-pin FireWire input/output

Power Requirements

Both units can be powered by the 6-pin FireWire connection or
by the DC Power Supply included.
In the U.S.: 120 VAC/60 Hz In
12V DC Out
Outside the U.S.: 100 VAC-240 VAC/50-60 Hz In
12V DC Out

Phantom Power

+48 VDC (±20%)

Rated Output

Line: +4 dBu nominal
Maximum Rated Output:
+18 dBu @ Balanced Line-Level Outputs

Input Impedance

Mic Input: 2.4 kΩ balanced
Inst Input: 1 M
Line: 20 k

Ω

Ω balanced, 10 kΩ unbalanced

Output Impedance

Line: 100 Ω balanced

Signal Level LEDs

–40 dB, –20 dB, –10 dB (normal operating level),
OL = 0 dB FS

0

ONYX Satellite

Physical Dimensions and Weight

Pod
Height: 2.1 in/53 mm
Width: 8.0 in/203 mm
Depth: 4.1 in/104 mm (including front knobs and
rear jacks)
Weight: 1.8 lb/0.8 kg

Base Station
Height: 4.4 in/112 mm (4.6 in/117 mm with feet)
Width: 10.8 in/274 mm
Depth: 7.1 in/180 mm
Weight: 6.1 lb/2.8 kg

LOUD Technologies Inc. is always striving to improve our prod
ucts by incorporating new and improved materials, components,
and manufacturing methods. Therefore, we reserve the right to
change these specifications at any time without notice.

“Mackie.”, “Onyx,” and the “Running Man” are registered
trademarks of LOUD Technologies Inc. All other brand names
mentioned are trademarks or registered trademarks of their
respective holders, and are hereby acknowledged.

©2006 LOUD Technologies Inc. All Rights Reserved.

-

Onyx Satellite Dimensions

1

2

CTRL RM/
PHONES 1

PHONES 2

OL

-10

-20

-40

POWER

GAIN

+40dBU-20dB

U

203040

60

OO

GAIN

+40dBU-20dB

U

203040

60

MAX

OO

MAX

48V

OO

LEVEL

MAX

ON

TALKBACK

1 2

CONTROL ROOM

OO

LEVEL

MAX

SOURCE

TO

PHONES

TO
DAW

AB1-2

1-6

DAW
INPUTS

21MIC 21MIC

1

2

CTRL RM/

PHONES 1

PHONES 2

OL

-10

-20

-40

POWER

GAIN

+40dBU-20dB

U

203040

60

OO

GAIN

+40dBU-20dB

U

203040

60

MAX

OO

MAX

48V

2INPUT

(TIP=SEND
RING=RETURN)

1

LINE LINE

INSERT

O

N

Y

X

M

I

C

P

R

E

4 3 2 1

6 5

B

OUTPUTS

(BAL/UNBAL)

LINE LINE

INSERT

O

N

Y

X

M

I

C

P

R

E

CR OUT

A

2/R 1/L

2/R 1/L

1INPUT

(TIP=SEND
RING=RETURN)

2

2.1 in/

53 mm

3.2 in/
81 mm

4.1 in/

104 mm

4.4 in/

112 mm

5.3 in/

135 mm

7.1 in/

180 mm

2.1 in/

53 mm

8.0 in/203 mm

10.8 in/274 mm

WEIGHT

7.9 lb/

3.6 kg

WEIGHT

1.8 lb/

0.8 kg

Owner’s Manual

Owner’s Manual

1

Onyx Satellite Block Diagram

Phantom

Channel 1

Mic

Line 1

2

3

1

Gain

Mic: 0 to +60 dB

N/C

N/C

Line: –20 to +40 dB

Instrument

Mic/Line

+

-

Instrument

Phantom

Channel 1

Mic

Line

2

3

1

Line 2

Phantom

Channel 2

Mic

Line 1

2

3

1

Instrument

Line 2

Ch 2 Insert

Ch 1 Insert

Firewire

I/O

Firewire

I/O

Talkback

TO DAW

Talkback

TO PHONES

Phantom

48V

Gain

Mic: 0 to +60 dB

Line: –20 to +40 dB

Instrument

Mic/Line

+

-

Phantom

Channel 2

Mic

Line

2

3

1

Internal switches.

Down when dock

is detected.

ADC

DAC

ADC

DAC

DIGITAL

BRAIN

OL

-10

-20

-40

CHANNEL 1

METER

OL

-10

-20

-40

CHANNEL 2

METER

Talkback Mic

Control Logic Signal

HPF Compressor

Talkback

Level

+

-

Phones 1

CTRL RM/

PHONES 1

PHONES 2

Level

Control Room Out

Left

Right

Phones 2

Pod

Base Station

Level

DAC

DAC

Output 3

Output 4

Output 5

Output 6

Control Room Out A

Left

Right

Control Room Out B

Left

Right

DAC

Control Room Select

DAC

DAC

DAC

1-6

1-2

INPUTS

DAW

B

A

Talkback switches Dim

signal to DAW or to Phones when active

CONTROL

ROOM

LEVEL

Digital Volume

Control for Ctrl Rm

Out A/B and

Outputs 3-6

ONYX Satellite



ONYX Satellite

Owner’s Manual

1

2

CTRL RM/

PHONES 1

PHONES 2

OL

-10

-20

-40

POWER

GAIN

+40dB

U

-20dB

U

20

30

40

60

OO

GAIN

+40dB

U

-20dB

U

20

30

40

60

MAX

OO

MAX

48V

1

L

R

CTRL RM

(BAL/UNBAL)

O

N

Y

X

M

I

C

P

R

E

FW

POWER

2

O

N

Y

X

M

I

C

P

R

E

TO DOCK

T59052 DATE CODE

Owner’s Manual



ONYX Satellite

OO

LEVEL

MAX

ON

TALKBACK

1 2

CONTROL ROOM

OO

LEVEL

MAX

SOURCE

TO

PHONES

TO

DAW

AB1-2

1-6

DAW
INPUTS

21MIC 21MIC

1

2

CTRL RM/
PHONES 1

PHONES 2

OL

-10

-20

-40

POWER

GAIN

+40dB

U

-20dB

U

20

30

40

60

OO

GAIN

+40dB

U

-20dB

U

20

30

40

60

MAX

OO

MAX

48V

2INPUT

(TIP=SEND
RING=RETURN)

1

LINE LINE

INSERT

O

N

Y

X

M

I

C

P

R

E

4 3 2 1

6

5

B

OUTPUTS

(BAL/UNBAL)

LINE LINE

INSERT

O

N

Y

X

M

I

C

P

R

E

CR OUT

A

2/R 1/L

2/R 1/L

1INPUT

(TIP=SEND
RING=RETURN)

2

4

ONYX Satellite

Onyx Satellite Limited Warranty

Please keep your sales receipt in a safe place.

Owner’s Manual

A. LOUD Technologies Inc. warrants all materials,
workmanship
of one year
are found in the materials or workmanship or if the product
fails to function properly during the applicable warranty
period, LOUD Technologies, at its option, will repair or replace
the product. This warranty applies only to equipment sold

and delivered within the U.S. by LOUD Technologies Inc. or
its authorized dealers.

B. Failure to register online or return the product registration
card will not void the one-year warranty.

C. Service and repairs of Mackie products are to be
performed only at a factory-authorized facility (see D below).
Unauthorized service, repairs, or modification will void this
warranty. To obtain repairs under warranty, you must have a
copy of your sales receipt from the authorized Mackie dealer
where you purchased the product. It is necessary to establish
purchase date and determine whether your Mackie product is
within the warranty period.

D. To obtain factory-authorized service:

1. Call Mackie Technical Support at 800/898-3211, 7

AM to 5 PM Monday through Friday (Pacific Time) to get
a Service Request Number. Products returned without a
Service Request Number will be refused.

2. Pack the product in its original shipping carton. Also
include a note explaining exactly how to duplicate the
problem, a copy of the sales receipt with price and date
showing, and your return street address (no P.O. boxes or
route numbers, please!). If we cannot duplicate the problem
or establish the starting date of your Limited Warranty, we
may, at our option, charge for service time.

3. Ship the product in its original shipping carton, freight
prepaid to the authorized service center. The address of

your closest authorized service center will be given to you
by Technical Support.

IMPORTANT: Make sure that the Service Request
Number is plainly written on the shipping carton.

E. LOUD Technologies reserves the right to inspect any

products that may be the subject of any warranty claims before
repair or replacement is carried out. LOUD Technologies may,
at our option, require proof of the original date of purchase in
the form of a dated copy of the original dealer’s invoice or sales
receipt. Final determination of warranty coverage lies solely
with LOUD Technologies.

and proper operation of this product for a period

from the original date of purchase. If any defects

F. Any products returned to one of the LOUD Technologies
factory-authorized service centers and deemed eligible for
repair or replacement under the terms of this warranty will
be repaired or replaced within thirty days of receipt. LOUD
Technologies and its authorized service centers may use
refurbished parts for repair or replacement of any product.
Products returned to LOUD Technologies that do not meet the
terms of this Warranty will not be repaired unless payment
is received for labor, materials, return freight, and insurance.
Products repaired under warranty will be returned freight
prepaid by LOUD Technologies to any location within the
boundaries of the USA.

G. LOUD Technologies warrants all repairs performed
for 90 days or for the remainder of the warranty period.
This warranty does not extend to damage resulting from
improper installation, misuse, neglect or abuse, or to exterior
appearance. This warranty is recognized only if the inspection
seals and serial number on the unit have not been defaced or
removed.

H. LOUD Technologies assumes no responsibility for the
quality or timeliness of repairs performed by an authorized
service center.

I. This warranty is extended to the original purchaser and to
anyone who may subsequently purchase this product within
the applicable warranty period. A copy of the original sales
receipt is required to obtain warranty repairs.

J. This is your sole warranty. LOUD Technologies does not
authorize any third party, including any dealer or sales
representative, to assume any liability on behalf of LOUD
Technologies or to make any warranty for LOUD Technologies
Inc.

K. THE WARRANTY GIVEN ON THIS PAGE IS THE SOLE
WARRANTY GIVEN BY LOUD TECHNOLOGIES INC.
AND IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS
AND IMPLIED, INCLUDING THE WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE. THE WARRANTY GIVEN ON THIS PAGE SHALL BE
STRICTLY LIMITED IN DURATION TO ONE YEAR FROM THE
DATE OF ORIGINAL PURCHASE FROM AN AUTHORIZED
MACKIE DEALER. UPON EXPIRATION OF THE APPLICABLE
WARRANTY PERIOD, LOUD TECHNOLOGIES INC. SHALL
HAVE NO FURTHER WARRANTY OBLIGATION OF ANY
KIND. LOUD TECHNOLOGIES INC. SHALL NOT BE LIABLE
FOR ANY INCIDENTAL, SPECIAL, OR CONSEQUENTIAL
DAMAGES THAT MAY RESULT FROM ANY DEFECT IN THE
MACKIE PRODUCT OR ANY WARRANTY CLAIM. Some states
do not allow exclusion or limitation of incidental, special, or
consequential damages or a limitation on how long warranties
last, so some of the above limitations and exclusions may not
apply to you. This warranty provides specific legal rights and
you may have other rights which vary from state to state.

Owner’s Manual

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16220 Wood-Red Road NE • Woodinville, WA 98072 • USA
United States and Canada: 800.898.3211
Europe, Asia, Central and South America: 425.487.4333
Middle East and Africa: 31.20.654.4000
Fax: [phone] • www.mackie.com
E-mail: [e-mail]