Mackenzie Labs DVSD-3000 Users Manual

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__________________

MACKENZIE LABORATORIES, INC.

1163 Nicole Court Glendora, CA 91740 USA

Tel: (909) 394-9007 Fax: (909) 394-9411

Email: info@macklabs.com

Web: www.macklabs.com

__________________ __________________ Return Address

MACKENZIE LABORATORIES, INC.

1163 Nicole Court Glendora, CA 91740 USA

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OTHER MACKENZIE PRODUCT LINES

Digital Message Repeaters - Mackenzie's line of Digital Message repeaters are the ideal

audio announcement solutions for Public Address, Amusement, Entertainment, Museum and Exhibit applications. Self contained solid state systems offer unparalleled reliability. A variety of channel, connection, bandwidth and memory configurations are available.

Controls and Peripherals - Many applications require additional equipment to optimize the performance of Mackenzie products. This area focuses on items developed or sourced for their compatibility, ease of use and value. Included are: input/output controllers, speakers, amplifiers, motion sensors and pushbuttons among others.

Transit - Mackenzie is making a difference in transit applications with innovative solutions for ADA compliance and Passenger Information Systems. These products address a variety of audio and text messaging requirements and support both in-vehicle and wayside installations.

Overhead Page Management - Mackenzie's OPM series of Digital Page Stacker/Repeater and Feedback Eliminators offer advanced features for the most difficult paging and intercom applications. A unique design makes feedback virtually impossible by recording then repeating pages which opens the loop between the input microphone and speakers. Various models are available to support simple repetition, multiple page stacking and multiple input channels.

DVSD-3000

SD Card / USB Memory Key

Message On Hold System

User's Manual

Version 1.5 Revised 22, January 2016

Doc 99-20-189

CAUTION:

If any wiring from the system leaves the premises, you must use proper electrical protectors.

Date:________________________

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Seller: _______________________________________________________

Address: _______________________________________________________

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Recording, downloading or playing of copyrighted material such as sound effects, narration or music is unlawful unless permitted by a legal exception or consented to by the rights owner. Recording and download equipment should only be used with material that you have the legal right to copy and you are responsible for obtaining these rights. Mackenzie Laboratories, Inc. has no right to grant such permission.

General Safety Instructions

Always follow these basic safety precautions when using the system:

1. Read carefully and understand all instructions.

2. Follow all warnings and instructions marked on the product.

3. DO NOT block or cover ventilation slots and openings.

4. DO NOT place the product in a closed enclosure or cabinet unless proper ventilation is provided.

5. Never spill liquid on the product or drop objects into the ventilation slots and openings. Doing so may result in serious damage to the components.

6. Repair or service must be performed by a factory authorized repair facility.

7. DO NOT staple or otherwise attach the power supply cord to building surface.

8. DO NOT use the product near or in wet or damp places, such as wet basements.

9. DO NOT use extension cord. Install within 6 feet of a grounded outlet receptacle.

10. DO NOT install during lightning storm.

11. Never touch un-insulated wires or terminals unless the unit is disconnected from both power and the rest of the phone system.

12. Use Caution when installing or modifying configuration switches or control lines.

13. Install in a protected location where no one can step on, or trip over, power and line cords.

14. The unit must be securely attached to a wall board, rack or table mounted.

15. Use correct power source. Use only the power pack supplied.

Regulations - FCC (Part 15) Radio Frequency Interference

The DVSD-3000 generates and uses radio frequency energy and if not installed and used in strict accordance with the manufacturer's instructions, may cause interference to radio and television reception. Unit complies with the limits for Class A devices in accordance with the specifications in Subpart J of Part 15 of the FCC Rules. This testing is designed to provide reasonable protection against such interference. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause interference to radio or television reception, which can be determined by turning the unit off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

-Reorient the radio or TV receiving antenna.

-Relocate the unit with respect to the radio or TV receiver or vice-versa.

-Plug the unit into a different outlet so that it and the radio or TV receiver are on different branch circuits.

-If necessary, the user should consult the dealer or an experienced radio/television technician for additional suggestions.

Licensing

The DVSD is designed to play WAV and MP3 files. Do not attempt to use other audio formats as they will not operate properly in the device.

MPEG Layer-3 audio decoding technology licensed from Fraunhofer IIS and Thomson.

Warranty & Registration Card for the

DVSD-3000 – Message-On-Hold System

Return warranty card via:

FAX: (909) 394-9411 MAIL: Address on reverse side ONLINE: www.macklabs.com/registration.html

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NOTES

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Model #

Capacity

Bandwidth

DVSD-3000

2GB or greater

15kHz

Model #

Description

MUSB-256

256MB USB Memory Key

MUSB-1GB

1GB USB Memory Key

NOTES

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Table of Contents

1. OVERVIEW ............................................................................................. 1

1.1 Features and Benefits: ................................................................... 1

1.2 General Specifications: .................................................................. 1

2. INSTALLATION ....................................................................................... 2

2.1 Wall or Table Installation: ............................................................... 2

2.2 Connecting the power pack ............................................................ 2

2.3 Connection to Telephone equipment ............................................. 3

3. OPERATION ........................................................................................... 3

3.1 Message Loading ........................................................................... 3

3.2 Message Downloading – USB Memory Key Transfer: ................. 4

3.3 Automatic message playback ........................................................ 4

3.4 Pushbutton descriptions ................................................................. 4

3.5 LED (Light Emitting Diodes) descriptions ...................................... 4

3.6 Audio adjustments .......................................................................... 7

3.7 Connections ................................................................................... 7

4. POWER FAILURE RECOVERY ............................................................. 7

5. TROUBLESHOOTING GUIDE ................................................................ 7

6. MEMORY CARD FORMATTING ............................................................ 8

7. WARRANTY, SERVICE & RETURNS .................................................... 9

7.1 Warranty Coverage: ....................................................................... 9

7.2 What we ask you to do: .................................................................. 9

7.3 What this warranty does not cover: ................................................ 9

Shipping Container Contents

The following items should be found in the container of the DVSD-3000 Message On Hold system.

- DVSD-3000 System w/ 2GB SD Card installed

- Power pack

- Audio cable

- Mounting hardware

- User's manual

Models:

Optional Components:

+ 5 hidden pages

Mackenzie Labs DVSD-3000 Users Manual

Specifications and Main Features

Frequently Asked Questions

User Manual