Lynx DK7Series, DK7-21 User Manual
DK7Series
Home Office / Small Office
Communication System Digital Key Telephone
User’s Guide
http://transtelcommunications.com
email: tech@transtelcommunications.com
Ver: 080709
NOTIFICATION
Notification is hereby given that TransTel Communications, Inc. reserves the right to modify, change,
update or revise this document from time as required without the prior obligation to notify any person,
company or organization. Further, TransTel Communications, Inc. makes no warranty or
representation, either express or implied, with respect to merchantability, or fitness of it’s products for
a particular purpose. TransTel Communications, Inc. disclaims any and all liability from errors,
omissions or erroneous interpretations made from the contents of this document.
© 2003, 2010 TransTel Communications, Inc.
This document or any parts thereof are not to be reproduced or transmitted in any form or by any means,
electronic or mechanical, including photocopying, recording, or information storage and retrieval system for
any purpose whatsoever without the express written permission of TransTel Communications, Inc.
IMPORTANT SAFETY INSTRUCTIONS
Installation Safety Precautions:
1. Never install telephone wiring during a lightning storm.
2. Never install telephone jacks in wet locations unless the jack is specifically designed for wet
locations.
3. Never touch un-insulated telephone wires or terminals unless the telephone line has been
disconnected at the network interface.
4. Use caution when installing or modifying telephone lines.
The Transtel Lynx utilizes a 3 pin grounding power supply cord. This cord is not to be attached to
any building surfaces. When using your telephone equipment, basic safety precautions should
always be followed to reduce the risk of fire, electric shock and injury to persons, including the following:
1. Read and understand all instructions.
2. Follow all warnings and instruction marked on the product.
3. Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a
damp cloth for cleaning.
4. Do not use this product near water, for example, near a bath tub, wash bowl, kitchen sink, or laundry tub, in a wet
basement, or near a swimming pool.
5. Do not place this product on an unstable cart, stand, or table. The product may fall, causing serious damage to the
product.
6. Slots and openings in the cabinet and the back or bottom are provided for ventilation, to protect it from overheating,
these openings must not be blocked or covered. The openings should never be blocked by placing the product on
the bed, sofa, rug, or other similar surface. This product should never be placed near or over a radiator or heat
register. This product should not be placed in a built-in installation unless proper ventilation is provided.
7. This product should be operated only from the type of power source indicated on the marking label. If you are not
sure of the type of power supply to your home or office, consult your dealer or local power company.
8. The socket-outlet shall be installed near the equipment and shall be easily accessible.
9. This product is equipped with a three wire grounding type plug, this plug will only fit into a grounding type power
outlet. This is a safety feature. If you are unable to insert the plug into the outlet, contact your electrician to replace
your obsolete outlet. Do not defeat the safety purpose of the grounding type plug.
10. Do not allow anything to rest on the power cord. Do not locate this product where the cord will be damaged by
persons walking on it.
11. Do not overload wall outlets and extension cords as this can result in the risk of fire or electric shock.
12. Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points
or short out parts that could result in a risk of fire or electric shock. Never spill liquid of any kind on the product.
13. To reduce the risk of electric shock, do not disassemble this product, but take it to a qualified service man when
some service or repair work is required. Opening or removing covers may expose you to dangerous voltages or
other risks. Incorrect reassemble can cause electric shock when the appliance is subsequently used.
14. Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following
conditions:
A. When the power supply cord or plug is damaged or frayed.
B. If liquid has been spilled into the product.
C. If the product has been exposed to rain or water.
D. If the product does not operate normally by following the operating instructions. Adjust only those control, that
are covered by the operating instructions because improper adjustment of other controls may result in
damage and will often require extensive work by a qualified technician to restore the product to normal
operation.
E. If the product has been dropped or the cabinet has been damaged.
F. If the product exhibits a distinct change in performance.
15. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of
electric shock from lightning.
16. Do not use the telephone to report a gas leak in the vicinity of the leak.
SAVE THESE INSTRUCTIONS
1.
, 111 or
will not be available unless optional external battery backup is
This handset may retain small unmagnetised ferromagnetic
During power outages access to emergency number 000
911
fitted
2.
CAUTION -
common items (staples/pins) if held very close above such items
3.
Warning
This is a Class A product. In a domestic environment this product may cause
interference in which case the user may be required to take adequate
measures.
Congratulations on your purchase and welcome to the Transtel Digital Series Key Telephone Set. The
Transtel Series Digital Telephone Sets were specifically designed with you in mind to make you more
productive in communicating with customers, vendors, and fellow business associates. We at TransTel
Communications, Inc. believe that you should not require extensive training to effectively use your digital
phone set, and as such, have taken great care in developing one of the most “user friendly” telephone
available in the market today. Please take a moment to review this guide. Just as each person’s job function
differs, so do their digital phone requirements. Pay particular attention to those features which will be most
helpful for you. Since each telephone can be customized for your specific needs, your Transtel Authorized
Dealer will be happy to make sure your digital phone set is configured to your requirements.
Model DK7-21
Digital Key Telephone Layout:
Icon Used
→ Then.
Lift Handset; Handset off hook.
Hang up; Handset on hook.
In conversation; make a call.
- Press Dial Key [0] - [9].
Press [*] key.
Press [#] key.
Dial numbers.
Press the CO key.
Press the busy CO key.
Press the flashing or blinking CO key.
Press DSS key.
LED Indication
CO key (Trunk Line)
Idle (Steady Off)
I-Use (Steadily On ) Green
Busy (Steadily On) Red
Ring (Fast Blinking) Red
I-Hold (Fast Flashing) Green
System Hold (Fast Flashing) Red
Exclusive Hold (Slow Flashing) Green
SPK key
Idle (Steady Off)
I-Use (Steadily On ) Red
Save Redial (Fast Blinking) Red
System Program (Fast Flashing) Red
Call Forward (Fast Flashing) Red
Signalling
Tone
Dial Tone
Ring Back tone
Busy Tone
Override Tone
Ring
Intercom
Trunk
Hold Recall
CONTENT
IMPORTANT SAFETY INSTRUCTIONS ................................................................... 3
Installation Safety Precautions:.............................................................................. 3
SAVE THESE INSTRUCTIONS................................................................................. 3
A. MAKING CALLS ................................................................................................... 1
A.01 Inter Office Call (Intercom)......................................................................... 1
A.02 Automatic Line Access (Trunk Group Access)........................................... 1
A.03 Individual Line Access ............................................................................... 2
A.04 Flash (Open Loop Timed Flash) ................................................................ 2
A.05 Speed Dialing ............................................................................................ 2
A.06 Dial By Name* ........................................................................................... 3
A.08 Calling Doorphone ..................................................................................... 4
A.09 Dial Access To Attendant........................................................................... 4
B. WHEN LINE/EXTENSION IS BUSY...................................................................... 5
B.01 Call Waiting................................................................................................ 5
B.02 Trunk Queuing ........................................................................................... 5
B.03 Last Number Redial ................................................................................... 6
B.04 Automatic Redial........................................................................................ 6
B.05 Barge-In / Monitor Extension ..................................................................... 7
B.06 Barge-In CO............................................................................................... 7
C. RECEIVING CALLS .............................................................................................. 8
C.01 Answer....................................................................................................... 8
C.02 Automatic Answer-Intercom....................................................................... 8
C.03 Call Pickup................................................................................................. 8
C.04 Doorphone (Optional) ................................................................................ 9
D. DURING CONVERSATION................................................................................. 10
D.01 Call On Hold ............................................................................................ 10
D.02 Call On Exclusive Hold ............................................................................ 10
D.03 Conference.............................................................................................. 12
D.04 Call Transfer............................................................................................ 14
D.05 Answer Call Waiting ................................................................................ 14
D.06 Call Splitting............................................................................................. 16
D.07 Mute Operation........................................................................................ 16
D.08 Switching Between Using Handset And Handsfree ................................. 17
D.09 Volume Control........................................................................................ 17
E. PAGING............................................................................................................... 18
E.01 Zone Paging (Internal) ............................................................................. 18
E.02 All Paging (Internal) ................................................................................. 18
E.03 Zone Paging (External)............................................................................ 18
E.04 All Paging (External) ................................................................................ 18
E.05 All Paging (Internal And External)............................................................ 19
E.06 Answer Paging (Meet Me Page) .............................................................. 19
F. OTHER FEATURES ............................................................................................ 20
F.01 Pulse to Tone Conversion........................................................................ 20
F.02 Handsfree ................................................................................................ 20
F.03 Background Music ................................................................................... 20
F.04 Voice Service Channel............................................................................. 21
F.05 Voice Mail Operation................................................................................ 21
F.06 Message Waiting ..................................................................................... 22
F.07 Caller ID and Smart Redial ...................................................................... 22
G. STATION PROGRAMMING................................................................................ 23
G.01 Call Forwarding ....................................................................................... 23
G.02 Toll Restriction Override (Forced Account Code) .................................... 24
G.03 Volume Control (Setting) ......................................................................... 24
G.04 Store Speed Dial / One Touch Dial ......................................................... 25
G.05 Lock Up / Unlock Extension By Security Code........................................ 28
G.06 Define Time-Reminding Service.............................................................. 28
G.07 Define Morning Call Service.................................................................... 30
G.08 Date / Time Setting (For Console only) ................................................... 30
G.09 Switching of Day / Night Service Mode (For Console only) ..................... 30
G.10 Alarm Assignment (For Console only)..................................................... 32
G.11 Absent Message...................................................................................... 32
G.13 User Programming Help.......................................................................... 33
G.14 Station Programming – Saved Number Redial........................................ 34
G.15 Account Code.......................................................................................... 34
G.16 Do Not Disturb......................................................................................... 35
G.17 Baby Listen.............................................................................................. 35
G.18 Automatic Line Access by Lifting Handset............................................... 35
G.19 Lock / Unlock S.M.D.R output (For Console only) ................................... 36
G.20 Environment Monitor ............................................................................... 36
A. MAKING CALLS
A.01 Inter Office Call (Intercom)
An Intercom is for an Extension to call another Extension of the same system.
By Dialing number:
→ Lift Handset or press [SPK] key.
Dial Extension number.
By DSS key:
→ Lift Handset or press [SPK] key.
Press a programmed DSS key
Note: 1. Extension number of the calling party will display on the LCD of the called extension.
2. To ring the called extension, you may change signaling from Ring Signal to Voice Alert or Voice
Alert to Ring Signal by pressing [3].
3. If the system is programmed for Voice Alert, after Alert Tone is heard, speak to the called party
through Speaker, and your voice will be heard from the called extension.
4. When the called extension is busy (Busy Tone heard,) pressing another DSS key can call
another extension.
A.02 Automatic Line Access (Trunk Group Access)
The feature allows each Extension to automatically select an idle CO Line. If CO lines
are divided into trunk groups, Extensions can only select in their own group.
Dial 9/0 Trunk Group Access: (8 Groups)
→ / Handset off hook / on hook.
Dial [9] or [0]. (programmable)
* Dial tone from CO (Central Office) is heard.
* The CO LED goes steady at your Extension and at other Extensions.
Extra Trunk Group Access: (8 Groups)
→ , , Lift Handset or press [SPK] key.
Dial [8],[7].
* Dial tone from CO (Central Office) is heard.
A. MAKING CALLS
1
A.03 Individual Line Access
Any CO line can be directly selected.
→ → Handset off hook / on hook.
Press a CO key (Dial tone heard).
Dial phone numbers.
NOTE:
1. In the Transtel LYNX system you can also dial Individual Line Access codes instead
of pressing any CO key Code 801-8XX for systems.
* Code 801 represents the first CO line, Code 802 the second, etc.
In the systems when all CO keys light busy, dial [9] or [0] to automatically select
another idle CO line beyond the CO lines displayed on CO keys.
A steadily lit LED of a CO key means the CO line is busy.
2. During conversation, if you press another CO key, the original conversation will stop
and you will be connected to a new CO line without hanging up.
A.04 Flash (Open Loop Timed Flash)
Flash Key provides a temporary loop disconnection from a used CO line. This allows a
user to end a conversation and regain dial tone on the same trunk. Flash duration is
pre-programmed, and can meet the special needs of Central Office or PABX Lines if
they offer them. (eg. Call waiting, Broker’s call).
Press [TRF/FL] key to Network hold an outside call or activate the Call waiting feature.
A.05 Speed Dialing
By dialing a programmed Speed Dial Access Code, the System will automatically dial
the
telephone number assigned for the Code.
*** For programming, please refer to Program G.04 Station Programming -- Store
Speed Dial / One Touch Dial. ***
→ → S.A.C. Handset off hook / on hook.
Press [SPD] key.
Dial Speed Access Code (programmed).
*You may also press a CO key to select a CO Line before pressing [SPD] key.
A. MAKING CALLS
2
Vol ▲
Vol ▼
A.06 Dial By Name*
The Name function is for extensions, trunks and system speed dials. Dial by Name
provides the Directory dial feature for system speed dials and extensions.
→ / → →
Press [Directory] Key. (Assign code 62 on DSS from system programming 07.)
Press [1] or [2] to select the Intercom dial or Speed dial (optional).
Use the following function keys to enter the first letter of the name and depress
[Vol ▲] or [Vol ▼] to find the desired name forward or backward:
Key
Pad
1 , . : 1 Space
2 A B C 2 ;
3 D E F 3 /
4 G H I 4 _
5 J K L 5 6 M N O 6 '
7 P Q R S 7
8 T U V 8 +
9 W X Y Z 9
0 ä Ü ñ ö 0
* % ^ & * (
# $ ! @ # )
Lift Handset / press [SPK] key to make the connection.
If the system finds a match, the LCD displays as the following example:
Mike Chou
Depres
s
1 time
Depres
s
2 times
Depres
s
3 times
Find the next name
Fine the previous name
Depres
s
4 Times
Depres
s
5 Times
If the system cannot find a match for the first character of name, the LCD displays:
No Entries
Try Again
Then, the user can enter another letter and try again.
Function must be enabled by Technician
A. MAKING CALLS
3
A.08 Calling Doorphone
This is for an Extension to call a Doorphone.
→ , Lift Handset / press [SPK] key.
Dial 88 to speak to Doorphone.
NOTE: Function keys such as HOLD, TRANSFER and so on can not be activated by the Doorphone.
A.09 Dial Access To Attendant
This is for an Extension user to reach the Attendant by dialing a programmed one-digit
code.
→ / Lift Handset or press [SPK] key.
Dial [9] or [0]. (programmable)
NOTE:
• When digit [9] is programmed for Automatic Line Access, digit [0] is for Dial Access To
Attendant.
• When digit [0] is programmed for Automatic Line Access, digit [9] is for Dial Access To
Attendant.
A. MAKING CALLS
4
B. WHEN LINE/EXTENSION IS BUSY
B.01 Call Waiting
If the Extension you're calling is busy, this feature allows you to "mark" the station so
that when the called Extension becomes free, the called Extension will ring back your
Extension.
When Busy Tone is heard:
→ Press [MSG] key.
Hang up (if Handset is off hook) and wait for recall.
* When the called Extension is free, a Call Waiting Ring will
be heard at the Extension which leaves Message.
When Call Waiting Ring is heard:
/ Lift Handset or press [SPK] key, the called Extension will
ring.
NOTE:
1. When you use the Call Waiting feature, the MSG LED Lamp (Red) will flash slowly on the
Called party.
2. If an Intercom Recall is not answered after a programmed duration of about 90 seconds, the
recall will automatically be canceled.
B.02 Trunk Queuing
Trunk Queuing is for an Extension to queue (wait in line) for a busy trunk. When the
busy trunk becomes free, it will automatically signal the first free Extension in the
Queue.
→ or ( / ) →
. Lift Handset or press [SPK] key.
. Select a CO line but it is busy.
. Press [MSG] key.
. Hang up (if Handset is off hook) and wait for recall.
NOTE: After receiving a recall, lift the Handset or press [SPK] key. A Dial tone will be heard. You can
then dial telephone numbers.
→
B. WHEN LINE BUSY
5
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