Lorex LH110 ECO Owner's Manual

DIGITAL VIDEO SURVEILLANCE RECORDER
Instruction Manual
English Version 5.0
*8 Channel Model Shown
THE ECONOMICAL SOLUTION TO PROTECT YOUR HOME OR BUSINESS
INDUSTRY
www.lorextechnology.com
Copyright © 2012 Lorex Technology Inc.
BUSINESS HOME
BUSINESS
OUTDOOR
LH110 ECO SERIES
Thank you for purchasing the LH110 Series Digital Video Surveillance Recorder.
This manual refers to the following models:
• LH114 Series (4-channel model)
• LH118 Series (8-channel model)
• LH116 Series (16-channel model)
For the latest online manual, downloads and product updates, and to learn about our complete line of accessory products, please visit our website at:
www.lorextechnology.com
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
CAUTION: TO REDUCE THE RICK OF ELECTRIC SHOCK DO NOT REMOVE COVER. NO USER SERVICABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of uninsulated "dangerous voltage" within the products ' enclosure that may be of sufficient magnitude to constitute a risk of electric shock.
The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance.
WARNING: TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS UNIT TO RAIN OR MOISTURE.
CAUTION: TO PREVENT ELECTRIC SHOCK, MATCH WIDE BLADE OF THE PLUG TO THE WIDE SLOT AND FULLY INSERT.
NEED HELP?
CONTACT US FIRST
DO NOT RETURN THIS PRODUCT TO THE STORE
Please make sure to register your product at www.lorextechnology.com
to receive product updates and technical support.
2 Easy Ways to Contact Us
Online:
Product Support is available 24/7 including product information, user manuals, quick start up guides and FAQ’s at
www.lorextechnology.com/support
For all other matters, visit www.lorextechnology.com
By Phone:
North America:
Customer Service (for warranty matters): 1-888-425-6739 (1-888-42-LOREX) Tech Support (for technical/installation issues): 1-877-755-6739 (1-877-75-LOREX)
Mexico: 001-800-514-6739
FEB 16 2012 - R12
International: +800-425-6739-0
(Example: From the UK, dial 00 instead of +)
VIEW YOUR WORLD
VOIR VOTRE MONDE
VER SUMUNDO
MD
NECESITA AYUDA
COMUNÍQUESE PRIMERO
VOUS AVEZ BESOIN D’AIDE?
CON NOSOTROS
CONTACTEZ-NOUS D’ABORD
NO DEVUELVA ESTE PRODUCTO A LA TIENDA NE RETOURNEZ PAS CE PRODUIT AU MAGASIN
Cerciórese de por favor colocar su producto en www. lorexcctv.com/registration para recibir actualizaciones y la información del producto
2 maneras sencillas de comunicarse con nosotros:
En Línea:
Apoyo al producto disponible 24/7 incluyendo información del producto, manuales para el usuario, guías de inicio rápido y preguntas más frecuentes en
www.lorextechnology.com/support
Para todo lo demás, visite
www.lorextechnology.com
Veuillez veiller à enregistrer votre produit à www.lorex­cctv.com/registration pour recevoir des mises à jour et l’information de produit
2 façons faciles de nous contacter:
En Ligne:
Le support des produits est disponible 24 heures sur 24, 7 jours sur 7, y compris les informations sur les produits, les guides de l’utilisateur, les guides de démarrage rapide et les foires à questions
www.lorextechnology.com/support
Pour toutes les autres questions, visitez
www.lorextechnology.com
Por Teléfono:
Norte América:
Atención al cliente (en materia de garantía): 1-888-425-6739 (1-888-42-LOREX) Soporte técnico (para asuntos técnicos/la instalación): 1-877-755-6739 (1-877-75-LOREX)
Mexico: 001-800-514-6739
Internacional: +800-425-6739-0 (Ejemplo: Desde el Reino Unido, marque el 00 en lugar del +)
Par Téléphone:
L’Amérique du Nord:
Service à la clientèle (pour les questions de garantie): 1-888-425-6739 (1-888-42-LOREX) Support technique (pour les questions techniques et ’installation): 1-877-755-6739 (1-877-75-LOREX)
Mexico: 001-800-514-6739
International: +800-425-6739-0 (Exemple: À partir du Royaume-Uni, composez 00 au lieu de +)
FEB 16 2012 - R12
BEFORE YOU START
Please make sure to register your product at www.lorextechnology.com
to receive product updates and technical support
THIS PRODUCT MAY REQUIRE PROFESSIONAL INSTALLATION
LOREX IS COMMITTED TO FULFILLING YOUR SECURITY NEEDS
We have developed user friendly products and documentation.
Please read the Quick Start Guide and User Manual before you
install this product.
Consumer Guides and Video Tutorials are available on our web
site at www.lorextechnology.com/support
If you require further installation assistance, please visit
www.lorextechnology.com/installation or contact a
professional installer.
Please note that once the components of this product have been
unsealed, you cannot return this product directly to the store
FEB 16 2012 - R6
without the original packaging.
AVANT DE
ANTES DE
COMMENCER
Veuillez veiller à enregistrer votre produit à www.lorexcctv.com/registration pour recevoir des mises à jour et l’information de produit et le support technique
CE PRODUIT POURRAIT EXIGER UNE INSTAL­LATION PROFESSIONNELLE
LOREX S’ENGAGE À SATISFAIRE VOS BE­SOINS SÉCURITAIRES
Veuillez lire le guide de démarrage rapide et le
mode d’emploi avant d’installer ce produit
Les guides du consommateur et les séances de
tutorat vidéo sont disponibles sur l’Internet en
EMPEZAR
Cerciórese de por favor colocar su producto en www.lorexcctv.com/registration para recibir actualizaciones y la información del producto y soporte técnico
ESTE PRODUCTO PUEDE EXIGIR UNA IN­STALACIÓN PROFESIONAL
LOREX SE COMPROMETE A SATISFACER SUS NECESIDADES EN SEGURIDAD
Favor de leer la guía de instalación rápida y la
guía del usuario antes de instalar este product.
Puede conseguir las guías del consumidor y los
cursos en enseñanza video sobre el Internet
visitant www.lorextechnology.com/support
Si vous avez besoin de l’aide pour l’installation,
veuillez visiter www.lorextechnology.com/
installation ou contactez un spécialiste en installation
Veuillez constater qu’une fois que les composantes
de ce produit ont été retirées de l’emballage, vous ne pourrez plus retourner ce produit directement au magasi
visitando www.lorexcctv.com/support
Si necesita ayuda para la instalación, visite
www.lorextechnology.com/installation o contacte un especialista en instalaciones
Favor de notar que una vez que los componentes
de este producto han sido removidos del embalaje, no podrá devolver este producto directamente a la tienda
www.lorextechnology.com
VIEW YOUR WORLD
VOIR VOTRE MONDE
VER SUMUNDO
MD
FEB 16 2012 - R6
Important Safeguards
In addition to the careful attention devoted to quality standards in the manufacture process of your video product, safety is a major factor in the design of every instrument. However, safety is your responsibility too. This sheet lists important information that will help to assure your enjoyment and proper use of the video product and accessory equipment. Please read them carefully before operating and using your video product.
Installation
1. Read and Follow Instructions - All the safety and operating instructions should be read before the video product is operated. Follow all operating instructions.
2. Retain Instructions - The safety and operating instructions should be retained for future reference.
3. Heed Warnings - Comply with all warnings on the video product and in the operating instructions.
4. Polarization - Do not defeat the safety purpose of the polarized or grounding-type plug.
A polarized plug has two blades with one wider than the other.
A grounding type plug has two blades and a third grounding prong.
The wide blade or the third prong are provided for your safety.
If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.
5. Power Sources - This video product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supply to your location, consult your video dealer or local power company. For video products intended to operate from battery power, or other sources, refer to the operating instructions.
6. Overloading - Do not overload wall outlets of extension cords as this can result in the risk of fire or electric shock. Overloaded AC outlets, extension cord s, fra yed po wer co rds, damag ed or cracked wire insulation, and broken plugs are dangerous. They may result in a shock or fire hazard. Periodically examine the cord, and if its appearance indicates damage or deteriorated insulation, have it replaced by your service technician.
7. Power-Cord Protection - Power supply cords should be routed so that they are not likely to be walked on or pinched by items placed upon or against them, paying particular attention to cords at plugs, convenience receptacles, and the point where they exit from the video product.
8. Ventilation - Slots and openings in the case are provided for ventilation to ensure reliable operation of the video product and to protect it from overheating. These openings must not be blocked or covered. The openings should never be blocked by placing the video equipment on a bed, sofa, rug, or other similar surface. This video product should never be placed near or over a radiator or heat register. This video product should not be placed in a built-in installation such as a bookcase or rack unless proper ventilation is provided or the video product manufacturer’s instructions have been followed.
9. Attachments - Do not use attachments unless recommended by the video product manufacturer as they may cause a hazard.
10. Camera Extension Cables – Check the rating of your extension cable(s) to verify compliance with your local authority regulations prior to installation.
11. Water and Moisture - Do not use this video product near water. For example, near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement, near a swimming pool and the like.
Caution: Maintain electrical safety. Power line operated equipment or accessories connected to this unit should bear the UL listing mark of CSA certification mark on the accessory itself and should not be modified so as to defeat the safety features. This will help avoid any potential hazard from electrical shock or fire. If in doubt, contact qualified service personnel.
12. Accessories - Do not place this video equipment on an unstable cart, stand, tripod, or table. The video equipment may fall, causing serious damage to the video product. Use this video product only with a cart, stand, tripod, bracket, or table recommended by the manufacturer or sold with the video product. Any mounting of the product should follow the manufacturer’s instructions and use a mounting accessory recommended by the manufacturer.
v
Service
13. Servicing - Do not attempt to service this video equipment yourself as opening or removing covers may expose you to dangerous voltage or other hazards. Refer all servicing to qualified service personnel.
14. Conditions Requiring Service - Unplug this video product from the wall outlet and refer servicing to qualified service personnel under the following conditions.
A. When the power supply cord or plug is damaged.
B. If liquid has been spilled or objects have fallen into the video product.
C. If the video product has been exposed to rain or water.
D. If the video product does not operate normally by following the operating instructions. Adjust only those controls that are covered by the operating instructions. Improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the video product to its normal operation.
E. If the video product has been dropped or the cabinet has been damaged.
Use
19. Cleaning - Unplug the video product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.
20. Product and Cart Combination - Video and cart combination should be moved with care. Quick stops, excessive force, and uneven surfaces may cause the video product and car combination to overturn.
21. Object and Liquid Entry - Never push objects for any kind into this video product through openings as they may touch dangerous voltage points or “short-out” parts that could result in a fire or electric shock. Never spill liquid of any kind on the video product.
22. Lightning - For added protection for this video product during a lightning storm, or when it is left unattended and unused for long periods of time, unplug it from the wall outlet and disconnect the antenna or cable system. This will prevent damage to the video product due to lightning and power line surges.
F. When the video product exhibits a distinct change in performance. This indicates a need for service.
15. Replacement Parts - When replacement parts are required, have the service technician verify that the replacements used have the same safety characteristics as the original parts. Use of replacements specified by the video product manufacturer can prevent fire, electric shock or other hazards.
16. Safety Check - Upon completion of any service or repairs to this video product, ask the service technician to perform safety checks recommended by the manufacturer to determine that the video product is in safe operating condition.
17. Wall or Ceiling Mounting - The cameras provided with this system should be mounted to a wall or ceiling only as instructed in this guide, using the provided mounting brackets.
18. Heat - The product should be situated away from heat sources such as radiators, heat registers, stoves, or other products (including amplifiers) that produce heat.
vi
General Precautions
FCC CLASS B NOTICE
Note
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not in-stalled and used in accordance with the instruction, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception (which can be determined by turning the equipment on and off), the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna
• Increase the separation between the equipment and receiver
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected
• Consult the dealer or an experienced radio or television technician for assistance
www.lorextechnology.com
1. All warnings and instructions in this manual should be followed.
2. Remove the plug from the outlet before cleaning. water dampened cloth for cleaning.
3. Do not use this unit in humid or wet places.
4. Keep enough space around the unit for ventilation. Slots and openings in the storage cabinet should
not be blocked.
5. During lightning storms, or when the unit is not used for a long time, disconnect the power suppl
y, antenna, and cables to protect the unit from electrical surge.
Do not use liquid aerosol detergents. Use a
This equipment has been certified and found to comply with the limits regulated by FCC, EMC, and LVD. There
fore, it is designated to provide reasonable protection against interference and will not
cause interference with other appliance usage.
However, it is imperative that the user follows this manuals guideline
to avoid improper usage
which may result in damage to the unit, electrical shock and fire hazard injury
In order to improve the feature functions and quality of this product,
the specifications are subject
to change without notice from time to time.
vii
8-channel model shown
Features
Digital Video Recorder Features
• H.264 compression video compression¹
Real time recording @ 360 x 240 resolution
• Pentaplex operation: view, record, playback, backup, remote configuration simultaneously
• 24/7 100% Duty cycle hard drive pre-installed
Connectivity Features
• Exclusive LOREX Easy Connect Internet Set-up Wizard ²
PC (Microsoft Windows™ 7/Vista/XP) compatible using Internet Explorer®
• Mac (OSX 10.6) compatible using Safari®
• Free LOREX DDNS (Dynamic Domain Name Service) for advanced remote connectivity
at all times
• Instant email alerts
• Supports smart phone viewing with: iPhone, Blackberry, Android, Symbian OS, Windows
Phone
1. Recording time may vary based on recording resolution & quality, lighting conditions and mo
vement in the scene.
2. Requires a high speed Internet connection and router (not included)
Microsoft Windows™ 7, XP™, Vista™ are trademarks of Microsoft Corporation. iPhone is a trademarks of Apple Inc. Blackberry is a trade mark of Research In Motion Ltd. Android is a trademark of Google Inc. Symbian is a trademark or registered trademark of Symbian Software Ltd. Other trademarks are the property of Lorex Technology Inc. We reserve the right to change models, configurations or specifications without notice or liability. Product may not be exactly as shown.
viii
Table of Contents
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
4-channel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
8- channel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
16-channel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
4-channel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
8-channel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
16-channel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Basic Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Step 1: Connect the BNC cameras. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Step 2: Connect the mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Step 3: Connect the Ethernet cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Step 4: Connect the display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Step 5: Connect the power adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Step 6: Verify camera image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Step 7: Set the time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Default system password & port numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Quick access to system information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Connecting Cameras . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Installation Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Camera Stand Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Connecting BNC Cameras . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Connecting and Removing BNC cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Mouse Control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Remote Control (4 & 8 Channel) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Remote Control (16 Channel) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Starting the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Restoring the system’s resolution if you see a blank screen . . . . . . . . . . . . . . . . . . . 16
Adjusting the DVR’s Output Resolution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Using the Onscreen Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Using the Sub-Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Using the Virtual Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Setting the Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Recording. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Event Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
ix
Recording Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Playback. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Onscreen Playback Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Finding Events Using Log Search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Backing Up Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Viewing Backed Up Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Converting Backed Up Video to AVI Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Managing Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Changing The System Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Changing User Settings and Authority . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Using the Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Changing the channel name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Changing the position of the channel name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Adjusting the image color . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Enabling Covert Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Configuring the Time and Recording Time display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Enabling / disabling channels from recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Adjusting Recording Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Enabling / Disabling audio recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Adjusting Recording Modes (Continuous/Schedule/ Alarm Recording) . . . . . . . . . . . . . . . . . . . . . . . . 37
Configuring Backup File Duration (Pack Duration) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Configuring Network type : DHCP & Static IP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Changing the DVR’s Net Client/Media and Web Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Configuring DDNS settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Auto Port Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Video Playback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Backing Up Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Viewing Archived Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Configuring Hard Drive settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Configuring Alarm Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Setting up Email Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Configuring mobile connectivity settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Advance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Adjusting the system time and DST (Daylight Saving Time) Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Configuring System Video and Audio settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Adjusting System Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Viewing System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Configuring The System Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Loading System Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Upgrading The System Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Remote Connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
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System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Accessing your DVR within a local network (LAN) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Step 1 of 2 : Obtain the DVR’s local IP address and Web Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Step 2 of 2: Enter the DVR’s local IP address into the browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Accessing your DVR Remotely . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Step 1 of 4: Port Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Step 2 of 4: Create a DDNS Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Step 3 of 4: Enable DDNS on the DVR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Step 4 of 4: Enter the DDNS Address into the browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Remote Viewing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Remote Viewing on the Mac . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Remote Viewing on the PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Viewing your DVR remotely for the first time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Logging into the system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Changing Viewing Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Taking Screen Shots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Recording Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
Showing & Hiding Channels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Configuring PTZ settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Video Playback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
Configuring Display Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Configuring Recording Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Configuring Scheduled Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Configuring Alarm Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Configuring Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Configuring DDNS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Configuring Email Notification Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Enabling email notifications using the Lorex email server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Configuring Device Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Configuring Hard Drive Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Configuring PTZ Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
Configuring Mobile Device Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Configuring Motion Detection Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Changing The System Time Zone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Adding and Configuring User Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Configuring DST (Daylight Saving Time) Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Viewing System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Configuring DVR Save Directories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Lorex Client 10 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Lorex Player 10. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Mobile Apps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
iPhone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
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Step 1 of 3: Downloading the App . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Step 2 of 3: Configuring Lorex Mobile Eco . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Step 3 of 3: Connecting to your DVR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Deleting Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Taking Snapshots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Changing channels in Quad View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Interface Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
BlackBerry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Step 1 of 2: Downloading the App . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Step 2 of 2: Configuring Lorex Mobile Eco . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Connecting to the DVR through the Device List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Windows Mobile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Step 1 of 2: Downloading the App . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Step 2 of 2: Configuring and Connecting to Lorex Mobile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Android . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Step 1 of 2: Downloading the App . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Step 2 of 2: Configuring and Connecting to Lorex Mobile Eco . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Viewing Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98
Symbian OS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Step 1 of 2: Downloading the App . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Step 2 of 2: Configuring and Connecting to Lorex Mobile Eco . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Appendix A: System Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Appendix B: Networking Checklist. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Appendix C: How do I find my IP & MAC address? . . . . . . . . . . . . . . . . . . 103
Finding Your External IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Appendix D: What is Port Forwarding? . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Appendix E: Internet Setup Wizard (PC only) . . . . . . . . . . . . . . . . . . . . . . 105
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Obtaining Your Router Model Number and Version . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Example . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106
Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Initial Startup: Select language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Step 1: Populate the router database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Step 2: Enter your router settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Step 3: Update the router settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Step 4: Test your connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Configuring multiple routers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Scenario A: Router/Modem combination + Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Scearnio B: Multiple Routers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Example . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Appendix F: Assigning A Static IP To Your DVR . . . . . . . . . . . . . . . . . . . . 112
What’s the difference between DHCP and Static IPs? . . . . . . . . . . . . . . . . . . . . . . . . 112
Setting up a static IP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113
Scenario Example . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Appendix G: Auto Port Forwarding Router Compatibility List . . . . . . . . 115
Appendix H: Connecting a PTZ Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
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Using the PTZ Menu (Local DVR) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Appendix I: Connecting Additional External Monitors. . . . . . . . . . . . . . . 118
Appendix J: Recording Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Connecting Audio Cameras (4/8 channel ) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Connecting Audio Cameras (16 channel) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Appendix K: Full Connectivity Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
4/8 Channel Model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
16 Channel Model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Appendix L: Replacing the Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Removing the Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Replacing the Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Formatting the Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123
Appendix M: Assigning camera channels (16 Ch. only) . . . . . . . . . . . . . . 124
Configuring Video Margins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Appendix N: Daylight Saving Time on your DVR . . . . . . . . . . . . . . . . . . . . 126
Why is the DVR timestamp important? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Appendix O: Remote Viewing (Mac) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Remote Viewing Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Logging Into Your System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Changing Viewing Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Taking Screen Shots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129
Recording Live Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Showing & Hiding Channels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Viewing recorded video files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Lorex Player Mac interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Loading Individual Video Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Loading Multiple Video Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Configuring PTZ settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Video Playback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Navigating the playback window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Downloading video files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Configuring the system remotely . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Display menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Record menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Configuring the Scheduled Setup settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Alarm menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141
Network menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Email Setting menu (Email Alerts) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Using the Lorex Email server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Device Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
PTZ Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Mobile Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
xiii
Motion Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
System Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
User Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
DST Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .149
Information Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Changing save directories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Troubleshooting (cont’d.) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .152
Troubleshooting the video display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
When connected to a VGA monitor, why can’t I see a mouse cursor, or access the sys-
tem menus by using the front panel controls of the DVR? . . . . . . . . . . . . . . . . . . . . . . . 153
Solution 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Solution 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Manually setting the DVR output mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
xiv

Getting Started

12V DC POWER SUPPLY
INSTRUCTION MANUAL QUICKSTART GUIDE DOCUMENTATION CD
USB MOUSE
ETHERNET CABLE
REMOTE CONTROL
DVR (DIGITAL VIDEO RECORDER)
16-Channel models only
AUDIO HARNESS CABLE
*4/8 channel model remote shown
The system comes with the following components:
HARD DRIVE SIZE, NUMBER OF CHANNELS, AND CAMERA CONFIGURATION MAY VARY BY MODEL. PLEASE REFER TO YOUR PACKAGE FOR SPECIFIC DETAILS.
CHECK YOUR PACKAGE TO CONFIRM THAT YOU HAVE RECEIVED THE COMPLETE SYSTEM, INCLUDING ALL COMPONENTS SHOWN ABOVE.
1

Front Panel

3
1
2
4
5

4-channel

1 IR Sensor: IR receiver for the remote control.
LED Indicators:
PWR : P
HDD : Hard disk activity LED
ower LED
2 Menu & Playback
: In Playback mode, press for reverse playback. Press repeatedly to speed up video.: In Playback mode, press to Play video. Press again to pause video playback
: In Playback mode, press to fast forward video. Press repeatedly to speed up video.
: In Playback mode, press to stop video playback.
• In main viewing mode, press to stop DVR recording.
:
Press to start/ resume recording. When the channel displays a red box with the letter "C",
the channel is recording.
Menu / Esc: Opens the system menu / or press to exit a menu selection
3 Cha
4 Navigation Butt
5 PTZ / :
nnel Controls:
1 - Ch4: Press to switch to full view of the selected channel
Ch
Press to view video in quad-view (4-channel split)
: Press to move cursor up
: Press to move cursor down: Press to move cursor left
:Press to move cursor right
• Within system menus: Press to confirm a selection.
• In the main viewing mode, press to open the System Information window.
• In the main viewing mode, press and hold for 6 seconds to open the PTZ menu.
Controls:
ons:
2

8- channel

3
1
2
4
5
1 IR Sensor: IR receiver for the remote control.
LED Indicators:
PWR : P
HDD : Hard disk activity LED
ower LED
2 Menu & Playback
: In Playback mode, press for reverse playback. Press repeatedly to speed up video.
: In Playback mode, press to Play video. Press again to pause video playback
: In Playback mode, press to fast forward video. Press repeatedly to speed up video.
: In Playback mode, press to stop video playback.
• In main viewing mode, press to stop DVR recording.
:
Press to start/ resume recording. When the channel displays a red box with the letter "C",
the channel is recording.
Menu / Esc: Opens the system menu / or press to exit a menu selection
3 Cha
nnel Controls for full screen view:
Ch
1/5: Press once to display channel 1. Press twice and press 1/5 to view channel 5.
• CH 2/6: Press once to display channel 2. Press twice and press 2/6 to view channel 6.
• CH3/7:Press once to display channel 3. Press twice and press 3/7 to view channel 7.
• CH4/8: Press once to display channel 4. Press twice and press 4/8 to view channel 8.
Press to view video in channels in Quad view (channels 1-4 , 5-8), or split screen mode
(channels 1-8), To switch viewing modes, press the button repeatedly.
Controls:
4 Navigation Butt
: Press to move cursor up
: Press to move cursor down: Press to move cursor left
:Press to move cursor right
5 PTZ/ :
• Within system menus: Press to confirm a selection.
• In the main viewing mode, press to open the System Information window.
• In the main viewing mode, press and hold for 6 seconds to open the PTZ menu.
ons:
3

16-channel

3
1 2
4
5
1 IR Sensor: IR receiver for the remote control.
LED Indicators:
PWR : P
HDD : Hard disk activity LED
ower LED
2 Menu & Playback
: In Playback mode, press for reverse playback. Press repeatedly to speed up video.
: In Playback mode, press to Play video. Press again to pause video playback: In Playback mode, press to fast forward video. Press repeatedly to speed up video.
: In Playback mode, press to stop video playback.
• In main viewing mode, press to stop DVR recording.
:
Press to start/ resume recording. When the channel displays a red box with the letter "C",
the channel is recording.
Menu / Esc: Opens the system menu / or press to exit a menu selection
3 Cha
4 Navigation Butt
nnel Controls:
Ch
1 ~ Ch9: Press to view channel in full screen mode.
• To access channels 10 and greater: Press 0 for channel 10 or 1+0 for channel 10, 1+1 for
channel 11, 1+2 for channel 12 etc.
Press to view video in channels in Quad view (channels 1-4 , 5-8, 9-16), or split screen
mode (channels 1-16), To switch viewing modes, press the button repeatedly.
: Press to move cursor up
: Press to move cursor down
: Press to move cursor left
:Press to move cursor right
Controls:
ons:
5 PTZ/ :
• Within system menus: Press to confirm a selection.
• In the main viewing mode, press to open the System Information window.
• In the main viewing mode, press and hold for 6 seconds to open the PTZ menu.
4

Rear Panel

7
6
5
8
1
2
9
10
3
4
7
6
5
8
1
2
9
10
3
4

4-channel

8-channel

1 DC12V: Connect the included AC power adapter to turn on the DVR.
2 PTZ Block: Connect the terminal wires for a PTZ (Pan Tilt Zoom) camera (not included)
3 LAN:
4 USB P
5 USB Mo
6 VGA Output:
7 Video Out: Output
8 BNC Video
9 Audio O
10 Audio I
Connect a CAT 5 RJ45 Ethernet cable for local and remote connectivity.
ort (Firmware upgrades): USB port for firmware upgrades / media backup.
use port: Connect a USB mouse (included) for local system navigation.
Connect a VGA monitor (not included) to view the system interface.
s the DVR interface to a BNC connection. This allows you to see your mouse
cursor, and have full control of the system on a secondary monitor.
IN: 4 Channel- Connect up to 4 cameras / 8 Channel - Connect up to 8 cameras.
ut: Connect up to 2 output devices (i.e speakers).
n: Connect up to 4 RCA audio-enabled cameras (not included).
5
Rear Panel
3
6
1
2
4
5 7
8
9
10
11

16-channel

1 BNC Video IN: Connect up to 16 cameras.
2 M
ain & Spot Video Out:
Main: Outputs
cursor, and have full control of the system on a secondary monitor.
Spot Video Out: Outputs the DVR interface to a BNC connection. This allows you to see the
DVR interface only, with no access to the mouse cursor.
the DVR interface to a BNC connection. This allows you to see your mouse
3 Audio In: Connect
up to 4 RCA audio-enabled cameras (not included). BNC to RCA connectors
required (not included).
4 Audio O
ut: Connect up to 2 output devices (i.e speakers, not included). BNC to RCA
connectors required (not included).
5 Audi
o In (Channels 5-16): Connect up to 12 RCA audio-enabled cameras (not included) using
the audio harness cable (BNC to RCA connectors required, not included). For details, see “Appendix J: Recording Audio” on page 119.
6 LAN:
7 PTZ / Alarm
8 On / Off Switc
9 VGA Output:
10 USB
Connect a CAT 5 RJ45 Ethernet cable for local and remote connectivity.
Block: Connect a PTZ camera and Alarm Devices (not included)
h: Turns the DVR on or off.
Connect a VGA monitor (not included) to view the system interface.
Mouse port (top): Connect a USB mouse (included) for local system navigation.
US
B Port (bottom): Connect a USB flash drive to upgrade the system firmware or as a media
device for video backup.
11 DC
12V: Connect the included AC power adapter to turn on the DVR.
6

Basic Setup

Push and twist the BNC connector clockwise to secure it to the BNC port.
*8-channel model shown
*8-channel model shown
4/8 Channel Model
16 Channel Model
Connect the mouse to the TOP USB port
Basic Setup

Step 1: Connect the BNC cameras.

• Connect the BNC cameras to the BNC ports (labeled VIDEO INPUT) on the rear panel of the
system.

Step 2: Connect the mouse

• Connect a USB mouse to the USB port on the rear panel of the system.
7
Basic Setup
*8-channel model shown
Ethernet Cable
VGA cable from monitor
*8-channel model shown
TV Output
Connect a BNC to RCA connector (not included) to the VIDEO OUTPUT port of the DVR
Connect a RCA cable between the DVR and the television.
VGA Output
DC 12V connector

Step 3: Connect the Ethernet cable

• Connect the ethernet cable to the ethernet port on the rear panel of the system. Connect the
other end of the ethernet cable to a router on your network.

Step 4: Connect the display

• Connect the VGA cable (not included) from the monitor to the VGA port OR;
• Connect a BNC cable to the VIDEO OUTPUT BNC port using a BNC to RCA connector (not
included), and a RCA cable.
NOTE: If you have a monitor with DVI & VGA, you must use the VGA port. You cannot use a
DVI to VGA adapter.

Step 5: Connect the power adapter

• Connect the DC 12V connector to the system. Connect the end of the power adapter to a wall
socket or a surge protector.
8
Basic Setup
By default, the system password is disabled. It is recommended that you set up password protection. For details, see “Managing Passwords” on page 30.
PTZ button

Step 6: Verify camera image

• Power on the cameras, and then verify the camera video quality before mounting the cameras
to a permanent location.
• Mount the cameras under a sheltered location. Always verify the outdoor rating of your camera
before installing it in a permanent location.

Step 7: Set the time

• Set the system time for accurate video time stamps. Videos with inaccurate times may not
be valid as surveillance evidence.
• For details on setting the system time, see “Setting the Date and Time” on page 20.

Default system password & port numbers

• The system requires a user name and password to log in to the system remotely.
• The system port numbers must be port forwarded to your router to log in to your system
remotely using a web browser or mobile device.
Local DVR user name and password
• None
Default ports for remote access
• Port 80
(Web port)
• Port 9000 (Net Client/Media port)
• Port 1025 (Mobile Connectivity port)
Remote connectivity (LAN & Internet) to the DVR
• User Name: ad
min
• Password: none (left blank)
Mobile connectivity (i.e iPhone) to the DVR
• User Name: admin
Some internet service providers block web port 80. If your provider blocks this port, select a different port for your system (e.g. 90). For details, see “Changing the DVR’s Net Client/Media and Web Port” on page 38.
To change the Mobile Connectivity port on your system, see “Configuring mobile connectivity settings” on page 46.
It is important that these ports are also forwarded in your router and that you include it as the suffix to your web address (e.g :90).
• Password: 0000

Quick access to system information

• To quickly open a window that displays vital system information, press the PTZ button on the
front panel of the system.
9

Connecting Cameras

Top threa d (Ceiling mount, Wall mount)
Bottom thread (Table mount)
Secure to camera threa d
Camera model may not be exactly as shown.
Table Mount
Wall Mount Ceiling Mount
Camera model not be exactly as shown.
Connecting Cameras
Before you mount the cameras, test to ensure the cameras have no problems. Plan where you will route the wiring for the camera, and where you will aim the camera.

Installation Tips

• Mount the camera where the lenses are away from direct and intense sunlight.
• Plan your cable wiring so that it does not interfere with power lines or telephone lines.
• Ensure that the camera wiring is not exposed, or easily cut.
• Adjust the camera angle so that it covers an area with high traffic.
• In "high-risk" locations, have multiple cameras point in the same area. This provides camera
redundancy if a camera malfunctions, or if a vandal attempts to damage the camera.
• Mount the camera in an area that is visible, but out of reach.

Camera Stand Installation

1 Mount the camera stand to the desired mounting surface. Choose a firm mounting surface.
NOTE: If y
tach the camera to the stand.
2 At
NOTE: Ther
ou wish to mount the camera stand to drywall, it is recommended to use drywall
plugs (not included).
e are two connection points for certain cameras. Secure the stand to the top thread for wall-mounts or ceiling mounts. Secure the stand to the bottom thread for table-mounts or wall mounts.
10

Connecting BNC Cameras

BNC Extension cable
Female power connector
Digital Video Recorder
Male power connector
To install BNC cameras to your system:
1 Co
nnect the male power connector on the BNC extension cable to the female power
connector on the camera.
• Connect the BNC connector to the camera.
Connecting Cameras
2 Co
nnect the female power connector on the BNC extension cable to the power adapter.
• Connect the BNC connector to the BNC port on the system.
3 Plug the power adapter to a power outlet.

Connecting and Removing BNC cables

BNC (Bayonet Nut Connector) is a special connector that locks on to the system port, and cannot be accidently removed.
To connect or remove a BNC connector:
• Push the BNC connector firmly into the BNC port and simultaneously twist the connector cl
ockwise to tighten.
• To remove a BNC connector from a BNC port, push and simultaneously twist the connector counter-clockwise to loosen the BNC connector.
11

Mouse Control

*8-channel model shown
4/8 Channel Model
Plug the mouse into the top USB port.
Plug the mouse into the top USB port
16 Channel Model
1 2
3
Mouse Control
The system is designed for mouse navigation. To use the mouse, connect the mouse to the rear USB panel on the DVR.
1 Use the
Left-Button: d u r i n g l i v e v i e w i n g i n s p lit-screen, double-click on a channel to view the selected channel in full-screen.; double-click the channel again to return to split-screen view
2 Right-B
• Click to open the Sub-Menu (see “Using the Sub-Menu
• In menus, use the right-button to exit menus.
3 Scroll-Wheel: N
12
mouse buttons to perform the following:
Click to select a menu option;
utton:
” on page 18).
o function.

Remote Control (4 & 8 Channel)

1
2
3
4
5
*Audio capable cameras (not included) are required for audio record ing and listen -in a udio functionality.
TIP: When using the remote control to enter password and camera titles, select the field using the navigation buttons, press , and then press the number buttons.
The remote control is the secondary input device for navigating the system’s interface.
To use the remote control:
1 Number Keys (1 -9): Selects the desired
channel in full screen mode
0: Press 0 three times to switch between VGA
• output and BNC Video Out output.
: Changes view of system channel (i.e. Channels 1-4, 5-8, split-screen etc.)
MENU: Opens the Main Menu. Within menus,
• the MENU button is used to exit the menu.
Remote Control (4 & 8 Channel)
2 Navigation Cursors: Use the navigation
cursors to navigate the menu.
: Confirms the selection in the menu.
• Press to access Sy stem Inf orma tion during live view.
3 SUB MENU: Opens the system sub menu.
4 MUTE: Mutes audio channel during live view
and playback.
5 Playback Controls:
: During playback, press repeatedly to
• increase playback speed
: During playback, press repeatedly to
• increase reverse playback speed
:
• In live view, press to open the Record Sear
ch Menu
• During playback, press to play video.
:
• In live view, press to start sequence
w. During playback, press to pause
vie video
: Record: Press to resume recording
: Press to stop recording.
13

Remote Control (16 Channel)

1
2
3
4
5
5 PTZ Controls:
Z+/Z- : Adjust camera Zoom.
F+/F- : Adjust camera Focus.
I+/I-: Adjust camera Iris.
PTZ: Opens the PTZ menu.
LOCK: Locks the system screen.
Remote Control (16 Channel)
The remote control is the secondary input device for navigating the system’s interface.
To use the remote control:
1 REC: Starts system recording.
SEARCH:
Number Keys (1 -0): Opens the desired channel in full screen mode. Press 1+0 for channel 10, 1+1 for channel 11 etc. Press 0 three times to change to BNC or VGA out.
Display Mode: Press repeatedly to change viewing modes (i.e. press once to swtich to quad view (ch 1-4), press twice to view channel 5-8 etc.)
2x2 / 3x3 / 4x4 :Opens the window in grid
• mode.
AUTO: Starts sequence view.
Opens the Search menu.
2 Navigation Cursors: Use the navigation
cursors to navigate the menu.
ENTER: Confirms the selection in the menu.
• Press to access System Infor mation during live view.
3 MENU/ESC: Opens the Sub menu. Within
menus, the MENU button is used to exit the menu.
PIP: Op
MUTE: Mutes audio channel during live
ens the picture-in-picture view.
view and playback.
4 Playback Contr
FWD: During playback, press repeatedly to
• increase playback speed
REW: During playback, press repeatedly to
• increase reverse playback speed
PLAY:
• In live view, press to open the Record Sear
ch Menu
• During playback, press to play video.
STOP: Press to stop recording.
PAUSE/FRAME:
• Press to pause video during playback
• Press repeatedly to play frame by frame duri
14
ols:
ng playback
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