Lorex LH110 Troubleshooting

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32-bit Internet Explorer

32-bit Internet Explorer About screen 64-bit Internet Explorer About screen

LH110 Series DVR: Frequently Asked Questions

Q: Can I remotely access the DVR using Apple Safari® on Mac?

A: Remote viewing using Apple Safari on Mac is only available on 4-channel and 8-channel
models running the latest firmware.
The latest firmware version can be found at www.lorextechnology.com.
the correct firmware for your DVR model and read the instructions included in the zip file
before updating

In addition, remote viewing is only supported on
which version of Safari you have, click Safari and select About Safari.

your system’s firmware.

Q: Can I remotely access the DVR using Internet Explorer 9®?

A: Remote viewing using Internet Explorer 9 is only available on 4-channel and 8-channel
models running the latest firmware. At this time, it
The latest firmware version can
download the correct firmware for your DVR model and read the instructions included in
the zip file

Additionally, you must use the 32-bit version of Internet Explorer 9 to remotely access your
DVR. To ensur
re-launch it from the Start menu, making sure to select the version that does not have
64-bit on the end. You can check which Internet Explorer version you are using by clicking

on the gear icon

before updating your system’s firmware.

e that you are using the correct version, close Internet Explorer and

and selecting About Internet Explorer.

At this time, it is not supported on 16-channel models.

Make sure to download

Apple Safari v. 5.05 and below. To determine

is not supported on 16-channel models.

be found at www.lorextechnology.com. Make sure to

If you are still unable to connect to the DVR, you can use the Lorex Client software provided
on the CD (and as a free download from www.lorextechnology.com)
on a PC. For installation instructions, see "Lorex Client 10" in the

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to connect to your DVR

Instruction Manual.

1

4/8 channel A/V menu.

16 channel A/V menu.

VGA Resolution

VGA Resolution

Q: How do I change the DVR’s output resolution?

A: Perform the following:

1 F

rom live view, right-click, and click Main Menu>Advance >A/V Setup.

2 Under V

1024, 1440 x 900

GA Resolution, Select from the following resolutions: 800 x 600,1024 x 768, 1280 x

3 Click Apply to save your settings.
4 Rig

The system will prompt you to restart the system. Click the OK

ht-click to exit the A/V setup menu.

button to restart.

Q: When connected to a VGA monitor, why can’t I see a mouse cursor, or access the system menus by using the front panel controls of the DVR?

Solution 1

You may have accidently switched the system output by pressing the 0 button on the
remote; or the DVR did not properly detect the VGA monitor.

To switch back to VGA mode:

1 T

urn on the DVR. Wait for it to boot into the main window.

ess the 0 (zero) button on the remote.

2 Pr

NOTE: Pr

Solution 2

The DVR may not have correctly detected your VGA monitor because of a loose connection.

essing the 0 (zero) button on the remote changes the DVR from SPOT OUT mode
to VGA mode. After the DVR is in VGA mode, you will be able to see your mouse and
access to the menu.

Perform the following:

1 P
2 P

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ower off the DVR.
ower down and re-connect the VGA monitor to the DVR. Ensure that the connection is firm.

2

3 Power on the monitor.

Select VGA

4/8 Channel

Select VGA

16 Channel

4 P

ower on the DVR. Wait for it to boot into the main window.

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NOTE: Aft

NOTE: If y

er you re-connect the VGA cable between the monitor and DVR, ensure that you
first turn on the monitor, and then turn on the DVR. This allows the DVR to auto-detect
the connected VGA monitor.

ou still cannot see the mouse cursor or access the menu, press the 0 (zero) button

on the remote control.

Manually setting the DVR output mode

You can set the DVR to always output to the VGA port by manually configuring the output
settings.

To manually adjust the output
settings:

1 Right-click and click Main

Menu.

2 Click Adv
3 In the

menu, select VGA.

NOTE: In the

4 Click Appl

settings.

anced>A/V Setup.

Output Device drop-down

16-channel model,
select VGA in the Init DEV
drop-down menu.

y to save your

Q: How do I set up the DVR to record only when there is motion detected?

A: To set up the DVR to record only when motion is detected, you will need to configure a
recording schedule that will record events only (events include motion, video loss from a
camera, hard drive loss, or hard drive nearing capacity), copy the schedule to all channels,
and configure your cameras for motion detection.

To configure an event-only recording schedule:

1 Right-click and s
2 Click Rec

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ord.

elect Main Menu.

3

Select recording type: Alarm, Continuous or No Record

Schedule shows recording
type for each hour:

• Alarm (Red): 
Record alarms only

• Continuous (Green):
Record all video data

• No Record (Blank): 
Do not record

3 Under Channel, select the channel you wish to configure.
4 Beside th

e Record Mode drop-down menu, select Schedule.

NOTE: If y

5 Cl

ick the Schedule button. The Record Schedule Setup window opens.

ou select Continuous, the DVR will record all video from this channel on a 24/7 basis.

6 Click in the box next to Alarm.
7 Click on

every hour in the SUN
(Sunday) row. The row turns red
to show that the DVR will only
record events on Sundays.

NOTE: You can also configure a

custom schedule. For
example, you might want
to create a schedule to
record all data during
business hours and
record events only
outside of business
hours.

8 Set
9 Cl

10 Cl

the Copy drop-down to SUN. and the To drop-down to All.

ick Copy; then click Ok. The entire schedule turns red to show that the DVR will only record

when there is an event.

ick Apply to save your changes. Then, click Exit to return to the Record menu.

To copy a recording schedule to all channels:

1 F

rom the Record menu, under Channel, select the channel with the schedule you wish to

copy.

2 Under Copy T

ick Copy; then click Ok.

3 Cl
4 Cl

ick Apply to save your changes. Click Exit to return to the Main Menu.

o, select All.

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