• Masonry Fireplace
• Factory Built (Metal)
Fireplace
• Mobile Home Approved
Tested and Listed by
Omni-Test Laboratories, Inc.
Beaverton, Oregon
ASTME-1509 1995, ULCC 1482
Pioneer Bay Pellet Insert
-- Please read this entire manual before installation and use of this
pellet fuel-burning room heater. Failure to follow these instructions
could result in property damage bodily injury or even death.
-- Contact local building or fire officials about restrictions and
installation inspection requirements in your area.
-- Save these instructions
Installer: After installation give this manual to the home-
owner and explain operation of this stove.
$10.00
Copyright 2007, T.I.
4051012
Part # 93508051
4800 Harbour Pointe Blvd. SW
Mukilteo, WA 98275
Introduction 1
Introduction
We welcome you as a new owner of a Pioneer Bay (Heritage Bay PI) pellet heater. In purchasing a
Pioneer Bay you have joined the growing ranks of concerned individuals whose selection of an
energy system reflects both a concern for the environment and aesthetics. The Pioneer Bay is one of
the finest home heaters the world over. This manual will explain the installation, operation, and
maintenance of this pellet-burning heater. Please familiarize yourself with the Owner's Manual before
operating your heater and save the manual for future reference. Included are helpful hints and
suggestions which will make the installation and operation of your new heater an easier and more
enjoyable experience. We offer our continual support and guidance to help you achieve the
maximum benefit and enjoyment from your heater.
Important Information
No other Pioneer Bay (Heritage Bay PI) heater has the
same serial number as yours. On the Pioneer Bay the
serial number is on the hopper cover.
This serial number will be needed in case you require
service of any type.
Model: Pioneer Bay (Heritage Bay PI)
Serial Number:
Purchase Date:
Purchased From:
Mail your Warranty Card
Today, and Save Your Bill of
Sale.
To receive full warranty coverage,
you will need to show evidence of
the date you purchased your
heater. Do not mail your Bill of
Sale to us.
We suggest that you attach your
Bill of Sale to this page so that you
will have all the information you
need in one place should the need
for service or information occur.
Travis Industries 4051216 93508051
2 Safety Precautions
Gas
• Do not operate the
heater if you smell
smoke coming from
the heater. Turn the
POWER switch to
"OFF", monitor your
heater, and call your
dealer.
• Never use gasoline,
gasoline-type lantern fuel,
kerosene, charcoal lighter
fluid, or similar liquids to
start or 'freshen up' a fire in
this heater. Keep all such
liquids well away from the
heater while it is in use.
• Do not unplug the heater
if you suspect a
malfunction. Turn the
MODE SWITCH to "OFF"
and periodically inspect
the heater.
Ok
Sealant
• Contact your local building
officials to obtain a permit
and information on any
installation restrictions or
inspection requirements
in your area. Notify your
insurance company of this
heater as well.
• The exhaust system must
be completely airtight and
properly installed. The
pellet vent joints must be
sealed with RTV 500o F.
(260o C.) silicone sealant.
• This unit must be properly
installed to prevent the
possibility of a house fire.
The instructions must be
strictly adhered to. Do not
use makeshift methods or
compromise in the
installation.
• Never try to repair or
replace any part of the
heater unless instructions
are given in this manual.
All other work should be
done by a trained
technician.
• The viewing door and
ashpan must be closed
and latched during
operation.
• Never block free airflow
through the open vents of
the unit.
• Do not operate the heater
if the flame becomes dark
& sooty of if the firepot
overfills with pellets. Turn
the MODE SWITCH to
"OFF" and periodically
inspect the heater (see
"Running Your Heater").
• Your heater requires
periodic maintenance and
cleaning (see "Maintaining
Your Heater"). Failure to
maintain your heater may
lead to smoke spillage in
your home.
• Allow the heater to cool
before carrying out any
maintenance or cleaning.
Ashes must be disposed
in a metal container with a
tight lid and placed on a
non-combustible surface
well away from the home
or structure.
• This heater is designed
and approved for
pelletized wood fuel only.
Any other type of fuel
burned in this heater will
void the warranty and
safety listing.
Travis Industries 4051216 93508051
Safety Precautions 3
• The heater will not operate
during a power outage. If
a power outage does
occur, check the heater
for smoke spillage and
open a window if any
smoke spills into the room.
• Keep foreign objects out
?
of the hopper.
Mobile
Home
• Disconnect the power
cord before performing
any maintenance.
NOTE:
Turning the Mode Switch
to "OFF" does not
disconnect all power to
the heater.
• This heater must be
connected to a standard
115 V., 60 Hz grounded
electrical outlet. Do not
use an adapter plug or
sever the grounding plug.
Do not route the electrical
cord underneath, in front
of, or over the heater.
• When installed in a mobile
home, the heater must be
bolted to the floor, have
outside air, and NOT BE
INSTALLED IN THE
BEDROOM (Per H.U.D.
requirements). Check
with local building officials.
• The exhaust system
should be checked twice a
year minimum for any
build-up of soot or
creosote.
This
Manual
• Do not throw this manual
away. This manual has
important operating and
maintenance instructions
that you will need at a later
time. Always follow the
instructions in this manual.
• Do not place clothing or
other flammable items on
or near the heater.
Because this heater can
be controlled by a
thermostat there is a
possibility of the heater
turning on and igniting any
items placed on or near it.
• Do not touch the hot
surfaces of the heater.
Educate all children of the
danger of a hightemperature heater.
Young children should be
supervised when they are
in the same room as the
heater.
• Travis Industries, Inc.
grants no warranty,
implied or stated, for
the installation or
maintenance of your
heater, and assumes
no responsibility of
any consequential
damage(s).
Travis Industries 4051216 93508051
4 Table of Contents
Introduction
Introduction ......................................................1
Important Information .........................................1
Safety Precautions
Safety Precautions............................................2
Specifications
Heating Specifications ........................................5
Dimensions.......................................................5
Electrical Specifications......................................5
Fuel.................................................................5
EPA Compliance................................................5
Installation
Before you Begin ...............................................6
Packing List......................................................6
Installation Options ............................................6
Planning the Installation ......................................6
Minimum Fireplace Size.......................................6
Clearances.......................................................7
Mantel Requirements..........................................7
Hearth Requirements..........................................7
Facing Requirements..........................................7
Placing the Insert...............................................7
Venting the Pellet Stove......................................8
Maximum Venting Distance .............................8
Pellet Vent Type............................................8
Installing the Pellet Vent .................................8
Pellet Vent Termination...................................8
Mobile Home Requirements..................................9
Outside Air .......................................................9
Restrictor Adjustment .........................................10
Surround Panel & Circuit Board Installation .............11
Installation into a Masonry Fireplace......................12
Installation into a Factory Built (Metal) Fireplace.......13
Operation (continued)
Manual Mode.....................................................16
Auto Mode........................................................17
Restrictor Adjustment .........................................18
Adjusting the Fan Speed......................................18
Start-Up Sequence.............................................19
"AUGER ON" Light..............................................19
"FAULT" Light....................................................19
Power Outages..................................................19
Maintenance
Daily Maintenance (whenever using the heater)........20
Inspect the Burn ...........................................20
Make Sure Pellets are not Piling Up...................20
Check Firepot for Clinkers...............................21
Cleaning the Firepot.......................................21
Bi-Weekly Maintenance (or every 10 bags pellets)....22
Clean the Heat Exchange Tubes.......................22
Vacuum Hopper ............................................22
Clean the Gold Door.......................................22
Opening the Door ..........................................23
Check Ashbox and Ashpan, Dispose.................24
Clean the Glass ............................................24
Sweep Ash Into Ashpan..................................25
Yearly Maintenance (or every two tons)..................26
Clean the Exhaust Duct..................................26
Clean the Exhaust Blower ...............................27
Clean the Vent..............................................27
Check for Air Leaks - Door, Glass and Ashpan ....28
Replacement Parts........................................29
Normal Operating Sounds
Normal Operating Sounds....................................30
Safety Label
Safety Label .....................................................31
Operation
Safety Notice ....................................................14
Location of Controls ...........................................14
Starting the Heater for the First Time......................14
Curing the Paint ............................................14
Priming the Auger..........................................14
Loading Pellets..................................................15
The Two Modes of Operation ................................15
Warranty
Warranty..........................................................32
Optional Equipment
Gold Grill..........................................................33
Thermostat.......................................................34
Remote Thermostat............................................35
Optional Log .....................................................35
Optional Gold Door.............................................35
Index
Index...............................................................36
Travis Industries 4051216 93508051
Specifications 5
Heating Specifications:
Approximate Maximum Heating Capacity (in square feet)* ........................................800 to 1,600 Sq. Feet
Burn Rate (Pounds per Hour)**............................................................................1.0 to 3.5
Maximum Burn Time on Low Burn** ......................................................................10 - 3 0 Hours
Hopper Capacity ..............................................................................................35 Pounds
* Heating capacity will vary depending on the home's floor plan, degree of insulation, and the outside
temperature. It is also affected by the fuel size, quality, and moisture level.
** Small pellets will increase or decrease the stated burn rates and burn times. Differences of plus or minus 20%
depending on fuel quality may occur.
Dimensions:
Center of 3” diameter Flue is 9-3/8” above
the baseplate and 5-1/8” left of center
28-7/8”* for
8” x 10” Panels
31-7/8”* for
10” x 13” Panels
22"
22-1/8”
40-1/2”* for 8” x 10” Panels
44-1/2”* for 10” x 13” Panels
* Includes trim and the required 3/8” gap between the surround panels and fireplace.
18-5/8"
9-1/2"*
Measure
clearances to
the hopper lid.
19-5/8"
11-5/8"*
Electrical Specifications:
Electrical Rating.........................................................................................115 Volts, 3.6 Amps, 60 Hz
Watts During Start-Up Sequence...................................................................400 (approximately)
Watts During Operation ...............................................................................180 (approximately)
Fuel:
The unit is designed for wood pellets that comply with the standards set by the Association of Pellet Fuel
Industry (density of at least 40 lbs. per cubic foot, 1/4" to 5/16" diameter, length no greater than 1–1/2", 8200
BTU's/lb., moisture under 8% by weight, ash under 1% by weight, and salt under 300 parts per million). If the fuel
does not comply to this standard, the unit may not operate as designed.
EPA Compliance:
This heater is EPA exempt from Phase II requirements, but has been tested for emissions using EPA test
methods by OMNI Test Labs.
Travis Industries 4051216 93508051
6 Installation
Before You Begin
READ THIS ENTIRE MANUAL BEFORE YOU INSTALL AND USE THIS HEATER.
FAILURE TO FOLLOW THE INSTRUCTIONS MAY RESULT IN PROPERTY DAMAGE,
BODILY INJURY, OR EVEN DEATH.
Check with local building officials for any permits required for installation of this pellet heater and notify
your insurance company before proceeding with installation.
Packing List
• Avanti Insert • Manual • Door Latch Tool • Fuses (2) • Leveling Bolts (2) • Brush
Installation Options:
• Masonry Fireplace • Factory Built (Metal) Fireplace • Outside Air Compatible
Planning The Installation
HINT: Have an authorized Travis Industries dealer install this heater. If you install the heater
yourself, have your dealer review your installation plans.
HINT: Place the heater outside and load 10 pounds of pellets inside the hopper. Plug the
heater in and let it run on HIGH until the pellets run out. This will cure the paint and burn
off any oil on the steel, eliminating any smell inside the home.
HINT: Paint the interior of the fireplace with latex paint to prevent fireplace odors from entering
the home (the convection blower circulates air around the insert).
Minimum Fireplace Size
Min. 35"
(13" from
hopper lid)
Min. 32"
(10" from
hopper lid)
Min. 15-1/2"
(6" from hopper lid)
Min. 34-1/8"
(6" from hopper lid)
Min. 19-5/8"
Min. 30"
(includes circuit board)
Mantel
(combustible or non-combustible)
Min. 34-1/8"
(6" from hopper
lid)
Min. 16-5/8"
(includes 5"
for vent)
Non-Combustible
Facing
Non-Combustible Hearth
Travis Industries 4051216 93508051
Installation 7
Clearances
• Insert must be placed so that no combustibles are within, or can swing within (e.g. drapes,
doors), 36" of the front of the heater.
• Insert must be placed a minimum 9" from a side wall (or combustible protruding more than
3/4").
Mantel Requirements
• The mantel (combustible or non-combustible) must be a minimum13" above the hopper
lid (NOTE: measure clearance to the location where the mantel protrudes 3/4" or greater).
Hearth Requirements
• The non-combustible hearth must extend 6" to the front and 6" to each side of the insert
(measure to the hopper lid).
Facing Requirements
• The non-combustible facing must extend 6" to the side and 10" above the hopper lid.
Placing the Insert
• The insert must be placed within an undamaged masonry or factory built (metal) fireplace.
Loose bricks or other damage must be fixed. Clean the fireplace before installing.
• A 3/8" gap must be allowed between the surround panels and the face of the fireplace.
The vent should
be routed to the
fireplace prior to
installing the
insert. See the
section "Vent
Installation" for
details on vent
location.
9-3/8"
The insert must protrude 9-3//8"
onto the hearth for the panels to
fit correctly.
Apply the "This fireplace has been
altered..." sticker to the fireplace. You
may wish to place it in a location where it
will be covered by the surround panels.
Use the leveling bolts for
fireplaces with recessed floors
(included with the insert).
Screw them into the baseplate
from below.
Run the power cord to the side
along the front of the fireplace
(do not route it under the insert).
Travis Industries 4051216 93508051
8 Installation
AA
AA
A
A
A
A
Venting the Pellet Stove
• PELLET VENT MUST MAINTAIN A MINIMUM 3" CLEARANCE TO ANY
COMBUSTIBLE (INSTALL VENT AT CLEARANCES SPECIFIED BY THE
VENT MANUFACTURER).
• DO NOT CONNECT THE PELLET VENT TO A VENT SERVING ANY
OTHER APPLIANCE OR STOVE.
• DO NOT INSTALL A FLUE DAMPER IN THE EXHAUST VENTING SYSTEM
OF THIS UNIT.
Maximum Venting Distance:
• Maximum venting height is 33' (maximum horizontal offset is 10')
• Use no more than 180° of elbows (two 90° elbows, or two 45° & one 90° elbow, etc.).
Pellet Vent Type
• Must be Type "L" vent and/or Type "L" chimney liner.
• Use 4" dia. vent if vent height is over 15' or if installation is over 4,000' above sea level.
Installing the Pellet Vent
Seal each vent section by
• Pellet vent connections must
be sealed airtight with 500° F.
RTV silicone and screwed
together with at least three
sheet metal screws.
500° F. RTV
Silicone
injecting a liberal amount of
500° F. RTV silicone into the
gap between sections.
• Use a "tee" directly off of the insert - this allows for an easy "cleanout" for flyash.
AA
AA
Use a “tee” directly
off the insert.
This cleanout can
be detached to
remove flyash.
A
AAA
Pellet Vent Termination
• Termination must be a minimum 6" above the top of the chimney (NOTE: the chimney
must meet local codes for height above the roof or other obstructions).
• Must have an approved cap (to prevent water from entering).
• Must not be located where it will become plugged by snow or other material.
Travis Industries 4051216 93508051
Installation 9
A
AA
AA
A
A
A
AA
AA
AA
A
A
A
A
Mobile Home Requirements
• Outside air is required (used for combustion) - see the directions below.
• The heater must be bolted to the floor (Some states do not require this; check with your
local building department).
• The heater must be grounded to the steel chassis of the mobile home (Some states do
not require this; check with your local building department).
WARNING: DO NOT INSTALL IN SLEEPING ROOM.
CAUTION: THE STRUCTURAL INTEGRITY OF THE MANUFACTURED HOME
FLOOR, WALL, AND CEILING/ROOF MUST BE MAINTAINED.
Outside Air (used for combustion)
• Outside air is optional (except in mobile homes or when required by local building codes).
• Must not be drawn from an enclosed space (garage, unventilated crawl space).
• Must not be over 15' long.
• Must be made with 1 3/4" diameter or larger metal or aluminum duct with a metal screen
attached to the end to keep out rodents (P.V.C. or other combustible materials may not
be used). Use the Travis Industries Outside Air Kit (part # 99200136).
• Must not terminate above or within 1' of the chimney termination.
• Must have a rain cap or down-turned elbow to prevent water from entering.
• Must be located so that it will not become plugged by snow or other material.
Outside air may be drawn
through the chimney (15’
maximum length).
AA
AA
Outside air may be drawn
from the ash cleanout.
12” Min.
A
A
A
Vent Termination
A
AA
AA
6” Min.
Travis Industries 4051216 93508051
10 Installation
Restrictor Adjustment
The restrictor “fine tunes” your appliance, ensuring it pulls the correct amount of air through the
firebox. Altitude, vent configuration, and other factors make restrictor adjustment necessary for every
installation.
NOTE : the optimal restrictor position will vary over time as soot builds up inside the exhaust system –
make sure the homeowner knows how to visually inspect the flame and adjust the restrictor.
Not Enough Air:
If clinkers develop or the flame appears
lazy and slow to blow the ash out of the
firepot, pull the restrictor outward until
the flame becomes active and the
firepot holes remain clean. NOTE: If the
restrictor is fully out yet the firepot does
not remain clean, the stove needs to be
cleaned and checked for air leaks (see
“Maintenance” section of this manual).
Too Much Air:
If the flames are too active (small,
flickering flames) or if burning pellets are
expelled from the firepot, move the
restrictor rod inwards until the flame
slows down and no burning pellets are
expelled. Another symptom of too
much air is the heater “blowing the fire
out” – a condition in which the pellets
burn faster than they are fed (this is most
common on low).
Travis Industries 4051216 93508051
Installation 11
A
Surround Panel & Circuit Board Installation
• NOTE: Attach the vent prior to installing the surround panels (& circuit board).
• The panels are offered in the two sizes shown below:
Size Brass Trim # Black Trim # Width Height
8 x 10 Panels 99300703 99300709 40-1/2" 28-7/8"
10 x 13 Panels 99300704 99300710 44-1/2" 31-7/8"
Attach the surround panels to the insert by sliding the slots
on each panel over the tabs on the side of the insert.
a
Phillips
Screwdriver
Remove the circuit board from the rear
hopper support. Disconnect the wiring
harness from the circuit board (see step
“c” below for a detailed view).
d
Tab
Slot
b
Attach the control panel
knob with the bolt (both
included with the
surround panels)
7/16” Wrench
Attach the circuit board
with the four screws
shipped with the insert.
Phillips
Screwdriver
Place the right side surround panel near
the insert and attach the wiring harness
c
to the circuit board.
Back Side of
Circuit Board
Pinch these tabs to
remove the wiring
harness.
Wiring Harness
(disconnected
in step “a”)
Right Side
Surround
Panel
If using a thermostat,
attach the thermostat
wires at this time.
Run the power cord to the side along
the front of the fireplace behind the side
panel (do not route it under the insert).
e
Install the top panel so the joggle clips slide over the tabs on
top of the side panels and insert.
Top Trim
Top
Panel
NOTE: When installed,
the panels must be 3/8”
off the fireplace face.
Double-Back Tape
Tighten the set screws
from the back side with a
small standard screwdriver
"L" Bracket
Right Side Trim
Panel Trim Construction:
Insert one leg of each "L" bracket
into the top and side trim piece.
Align the trim to form a precise
corner, then tighten the two set
screws with a small standard
screwdriver. Slide the trim over
the panels. Attach a piece of
included double-back tape to the
bottom of each side trim to keep it
from flaring at the bottom.
Travis Industries 4051216 93508051
12 Installation
A
A
A
A
A
A
A
A
A
A
A
Installation into a Masonry Fireplace
AAA
“L” Vent Flex
Section
HINT:
Paint the interior of the
fireplace with latex paint to
prevent fireplace odors
from entering the home.
Vertical Cap
Storm Collar
A
A
A
A
A
A
“L” Vent
Cover Plate (non-combustible)
Silicone
A
Seal the cover
plate with silicone.
AA
A
A
13” Min.
3/8” Gap is required
between the surround
panels and the front of
the fireplace.
Outside air may be drawn
from the ash cleanout.
Travis Industries 4051216 93508051
6” Min.
Installation 13
A
A
A
A
A
A
A
A
A
A
A
A
A
A
Installation into a Factory Built (Metal) Fireplace
AA
“L” Vent Flex Section
The smoke shelf, shields,
damper, and baffles may
be removed
if attached
with mechanical
fasteners.
Vertical Cap
Storm Collar
“L” Vent
Cover Plate (non-combustible)
Silicone
Seal the cover
plate with silicone.
3/8” Gap is required between
AA
the surround panels and the
front of the fireplace.
AA
13” Min.
The log shelf,
AAA
screen, and doors
(if present) must
AAA
be removed.
AAA
AAA
AAA
AAA
The firebrick (refractory)
may be removed.
AAA
AAA
AAA
AAA
HINT:
Paint the interior of the
fireplace with latex paint to
prevent fireplace odors from
entering the home.
6” Min.
AAA
The metal sides, frame members, or other
structural components of the factory built
fireplace may not be removed or altered.
The metal floor of the firebox may
be removed
floor outer wrap.
leaving the fireplace
Use the telescoping legs to
support the insert on raised
fireplaces.
Travis Industries 4070207 93508051
14 Operation
Safety Notice
Read this entire manual (especially the "Safety Precautions" on pages 2 and 3)
before using this heater. Failure to follow the instructions may result in property
damage, bodily injury, or even death.
! Do not unplug the heater to turn it off. This heater relies upon electricity to push the flue
gases out the pellet vent – unplugging it may lead to smoke entering your room.
! Failure to maintain your heater will lead to a restricted combustion air system, leading to
poor performance and in some cases, smoke spillage into the room. See the
"Maintenance" section for details.
Location of Controls
Control Panel
Starting the Heater for the First Time
Curing the Paint
This heater uses a heat-activated paint that will
emit some fumes while starting the first fire.
Open doors and windows to the room to vent
these fumes. You may also notice oil burning
off of the interior of the heater. This ruststopping agent will soon dissipate.
Thermostat
(required for
Auto Operation)
Pull on this knob to
access the control panel.
Restrictor
2 to 4 hours
Priming the Auger
Because of its electronic control panel, this heater does not require priming. If you run out of pellets
you may notice it will take approximately 5 minutes longer for the heater to start.
Travis Industries 4051216 93508051
Operation 15
Loading Pellets
Lift the hopper lid to its vertical position. Pour pellets into the hopper until full. NOTE: The hopper
holds approximately 35 pounds of pellets.
WARNING:
The front edge
of the hopper
lid becomes
very hot, do not
touch the area
below the
handle.
The Two Modes of Operation:
Manual
Manual mode requires the user to turn
the heater on and off manually.
Auto (requires a thermostat)
Auto mode allows you to use a
thermostat to control room
temperature. The stove automatically
turns on when the temperature drops
below the thermostat setting. Once the
stove reaches operating temperature,
the stove then runs at the heat output
setting selected.
Switching Modes While in
Operation
Whenever the stove is switched from
one mode to another while in
operation, the stove will enter the "startup" sequence for a minimum of 20
minutes.
e
l
l
e
P
Make sure
pellets are not
left on this
heat shield.
DISCONNECT POWER BEFORE SERVICE
H
E
A
T
O
U
T
P
U
T
H
E
A
T
F
A
N
HIGH
MED
LOW
UP
DOWN
UP
DOWN
REMOTE
AUTO
MANUAL
AUGER
FAULT
AUTO
OFF
MANUAL
s
t
MANUAL
START
MANUAL
AUGER
NOTE: press the spring here
while closing the hopper lid.
Close the lid slowly to prevent
pinching your finger.
NOTE: if using a
modulating remote, this
light will come on to
indicate the remote is
controlling the heater.
These indicator lights
are used to determine
which mode you are in.
Use the mode
switch to
determine the
mode.
TM
TRAVIS INDUSTRIES
HOUSE OF FIRE
Travis Industries 4051216 93508051
16 Operation
Manual Mode
Manual mode requires the user to turn the
heater on and off manually.
To Start
Press the "Manual Start" button. That's it. The
stove automatically goes to a medium burn rate
and high fan while the igniter starts the fire
burning within 10 minutes. During this period
the lowest “HEAT OUTPUT” light will flash. If
the stove does not start in 30 minutes, the
stove turns off.
Once up to temperature, the stove will then
run at the heat output setting selected on the
control panel (see “To Adjust the Heat” below).
To Shut Down
Move the mode switch to "OFF". The exhaust
blower will still run until the heater cools down.
H
E
A
T
F
A
N
H
E
A
T
F
A
N
UP
DOWN
UP
DOWN
TRAVIS INDUSTRIES
HOUSE OF FIRE
UP
MANUAL
DOWN
UP
DOWN
AUTO
OFF
MANUAL
MANUAL
MANUAL
TM
AUTO
OFF
MANUAL
START
MANUAL
AUGER
START
AUGER
To Adjust the Heat
Press the "Heat” buttons to adjust the heat
output.
NOTE: During start-up you may adjust the heat
setting. This heat setting will take affect once
the start-up sequence is complete.
TRAVIS INDUSTRIES
HOUSE OF FIRE
DISCONNECT POWER BEFORE SERVICE
H
E
A
T
O
U
T
P
U
T
H
E
A
T
F
A
N
REMOTE
HIGH
AUTO
MANUAL
MED
AUGER
LOW
FAULT
AUTO
UP
MANUAL
DOWN
UP
DOWN
TRAVIS INDUSTRIES
HOUSE OF FIRE
TM
OFF
MANUAL
START
MANUAL
AUGER
TM
These lights
indicate the
heat output
setting.
NOTE: the
lights may
be difficult to
see from an
angle.
Press the
“up” or
“down”
button to
adjust the
heat output.
Travis Industries 4051216 93508051
Operation 17
Auto Mode
Auto mode allows you to use a thermostat to control room temperature. The stove automatically turns
on when the temperature drops below the thermostat setting. Once the stove reaches operating
temperature, the stove then runs at the heat output setting selected.
To Adjust Room Temperature (or Start the Stove)
Move the thermostat to the heat setting desired. If the room is
cooler than the setting, the stove will go through the start-up
sequence for approximately 10 minutes. During this period the
lowest “HEAT OUTPUT” light will flash. Once up to temperature,
the stove will then run at the heat output setting selected on the
control panel. If the room is too hot, move the thermostat to a
lesser setting.
DISCONNECT POWER BEFORE SERVICE
H
To Adjust the Heat
Press the "Heat” buttons to adjust the heat
output.
HINT:
If you find that the stove turns on and off
repeatedly, you may wish to turn the heat
output to a lesser setting. The lower setting
will provide a more consistent heat output over
time, eliminating the need for the thermostat to
repeatedly turn the stove off.
NOTE:
If the thermostat calls for heat while the stove is
still cooling down, the stove will go through the
start-up sequence (for a minimum of 20
minutes).
E
A
T
O
U
T
P
U
T
H
E
A
T
F
A
N
TRAVIS INDUSTRIES
REMOTE
HIGH
MED
LOW
HOUSE OF FIRE
UP
DOWN
UP
DOWN
AUTO
MANUAL
AUGER
FAULT
AUTO
OFF
MANUAL
MANUAL
MANUAL
TM
START
AUGER
These lights
indicate the
heat output
setting.
NOTE: the
lights may
be difficult to
see from an
angle.
Press the
“up” or
“down”
button to
adjust the
heat output.
To Shut Down
Move the mode switch to "OFF". The exhaust
blower will still run until the heater cools down.
H
E
A
T
F
A
N
TRAVIS INDUSTRIES
HOUSE OF FIRE
UP
DOWN
UP
DOWN
AUTO
OFF
MANUAL
TM
MANUAL
START
MANUAL
AUGER
Travis Industries 4051216 93508051
18 Operation
Restrictor Adjustment
The restrictor “fine tunes” your appliance, adjusting the amount of air flowing to the flame.
NOTE : the optimal restrictor position will vary over time as soot builds up inside the exhaust system.
Not Enough Air:
If clinkers develop or the flame appears
lazy and slow to blow the ash out of the
firepot, pull the restrictor outward until
the flame becomes active and the
firepot holes remain clean. NOTE: If the
restrictor is fully out yet the firepot does
not remain clean, the stove needs to be
cleaned and checked for air leaks (see
“Maintenance” section of this manual).
Too Much Air:
If the flames are too active (small,
flickering flames) or if burning pellets are
expelled from the firepot, move the
restrictor rod inwards until the flame
slows down and no burning pellets are
expelled. Another symptom of too
much air is the heater “blowing the fire
out” – a condition in which the pellets
burn faster than they are fed (this is most
common on low).
Adjusting the Fan Speed
H
E
A
T
F
A
N
AUTO
OFF
UP
MANUAL
DOWN
UP
DOWN
TRAVIS INDUSTRIES
HOUSE OF FIRE
MANUAL
START
MANUAL
AUGER
TM
Press the
“up” or
“down”
button to
adjust the
fan speed.
Travis Industries 4051216 93508051
Operation 19
Start-Up Sequence
This stove utilizes a start-up sequence whenever the mode switch is changed or the heater is started
when cold. This is to ensure proper operation through all possible settings and operational states (hot
or cold, pellets burning or not burning, etc.). This sequence over-rides all user settings (except the
"OFF" position) to set the auger feed rate to medium, the exhaust blower to high, and the igniter on.
During this period the lowest “HEAT OUTPUT” light will flash.
"MANUAL AUGER" Button
This button turns the auger on. It is used to “prime” the auger after the hopper has run out of pellets.
"AUGER ON" Light
This light comes on when the auger is turning. This allows the operator to determine when the auger
is turning.
"FAULT" Light
This light comes on when an error occurs:
• The stove runs out of pellets
• During initial start-up (for a split
second) or for improper electrical
frequency
• A start-up sequence that does not
result in the heater coming up to
temperature
To reset the fault light, turn the mode switch to
off and re-start the stove.
DISCONNECT POWER BEFORE SERVICE
H
E
HIGH
A
T
MED
O
U
T
P
LOW
U
T
REMOTE
AUTO
MANUAL
AUGER
FAULT
Fault Codes (for qualified service personnel only)
Fault and #2 (LOW) Light Flash = Flow Switch Fault
Fault and # 4 (MID) Light Flash = System Snap Disk Fault (pellets run out & stove goes cold)
Fault and # 6 (HIGH) Light Flash = Safety Snap Disk Fault
Power Outages
If a sustained power outage occurs while in "Manual", the heater will go to a "cool down" mode to
vacate smoke once power returns. If the power outage was short, the heater will go to the start-up
sequence. If in "Auto", the heater will re-start (if the room is cool).
! Because this heater relies upon a blower to evacuate the smoke, some smoke may enter
the home during a power outage. To keep to a minimum, leave the door closed.
Travis Industries 4051216 93508051
20 Maintenance
A
A
A
Daily Maintenance (whenever using the heater)
Inspect the Burn
When burning, the flames should
be bright orange with an occasional
ember jumping from the firepot.
Make Sure Pellets are Not
Piling Up
If the pellets pile up over the burn
pot, turn the mode switch to "OFF".
The most likely causes are:
• The door, glass, or ashpan is
open or has an air leak
• The firepot requires cleaning
• The exhaust system requires
cleaning
• The heater requires adjustment
Travis Industries 4051216 93508051
Maintenance 21
A
Daily Maintenance (whenever using the heater) - Continued
Check Firepot for Clinkers
If the flames seem to be coming
only from the sides, or are
orange/black, turn the heater off
and check for clinkers.
The most likely causes are:
• Poor pellet quality
• The door or glass has an air leak
• The exhaust system requires
cleaning
• The heater requires adjustment
Cleaning the Firepot
WARNING:
Make sure the
heater has fully
cooled
(approximately 25
minutes) before
opening the door
and conducting
service.
To clean the firepot,
open the door (see page
23) and knock away any
debris on the firepot with
a screwdriver. If severely
clogged, remove the
firepot to gain better
access.
Travis Industries 4051216 93508051
22 Maintenance
Bi-Weekly Maintenance (or every 10 bags of pellets)
Clean the Heat Exchange Tubes
WARNING:
The front edge of the
hopper lid becomes very
hot, do not touch the area
below the handle.
WARNING:
This rod becomes very hot during
operation. Use the door latch tool or
other device to move the cleaner.
Open the
hopper lid.
With the stove cool (or using the door
latch tool), move the heat exchange
cleaner up and down several times.
Keep the door closed so the
flyash does not enter the room.
Vacuum Hopper
Run the heater until the pellets run out. Open the hopper and vacuum out the entire hopper. The
dust and any other debris near the bottom should be removed to prevent excessive build-up.
Cleaning the Optional Gold Surfaces (Door and optional Grill)
Fingerprints or other marks left on gold surfaces may become etched in place if they are not wiped
clean prior to turning the stove on. Clean the gold with denatured alcohol and a soft cloth (make sure
the heater is cool). Other cleaners may leave a film that may become etched into the gold.
Travis Industries 4051216 93508051
Maintenance 23
Bi-Weekly Maintenance (or every 10 bags of pellets) - Continued
Opening The Door
WARNING:
The front of the stove becomes very hot during operation.
Let the stove cool completely before conducting service.
Use the door latch tool to open the latch.
a
Door Latch Tool
Latch
Door Frame
Twist
Door
Latch
Tool
Counter-
Clockwise to
Open.
Swing the door open
b
Travis Industries 4051216 93508051
24 Maintenance
T
b
o
c
s
U
a
R
Bi-Weekly Maintenance (or every 10 bags of pellets) - Continued
Check Ashbox, Ashpan, Dispose Ash If Necessary
emoving the Ashbox
se both hands to lift the ashbox up
nd away from the insert.
WARNING:
he front of the heater
ecomes very hot during
peration. Let the heater cool
ompletely before conducting
ervice.
Ashbox
Removing the Ashpan
The ashpan slides out from under
the firebox.
NOTE: When replacing the
ash pan make sure it is
pushed all the way in.
Ashpan
Disposal of Ashes – Ashes should be placed in a metal container with a tight fitting lid. The closed
container of ashes should be placed on a non-combustible floor or on the ground, well
away from all combustible materials, pending final disposal. If the ashes are disposed of
by burial in soil or otherwise locally dispersed, they should be retained in the closed
container until all cinders have been thoroughly cooled.
Clean the Glass
Open the door and clean the glass with a non-abrasive glass cleaner and rag. This will increase the
amount of light and heat given off by the heater.
Travis Industries 4051216 93508051
Maintenance 25
AA
AA
Bi-Weekly Maintenance (or every 10 bags of pellets) - Continued
Sweep Ash Into Ashpan
HINT: The more often you clean out the flyash, the more efficient your heater will burn.
WARNING:
The firebox becomes very hot during operation. Let the
stove cool completely before conducting service.
Remove the Ashbox by following the instructions on the previous page.
a
Swing the side ash trap door up.
b
Lift it up and away from the firebox.
c
Repeat for the opposite side.
Lift the firepot out of its holder.
d
Brush all flyash into the ash dumps, including
f
the flyash inside the firepot holder.
Slide the ash pan trap door forward
e
to expose the ash dumps.
Replace the ash trap doors and firepot.
g
Slide the ash pan trap door forward.
HINT: To empty the ashpan, see the instructions on the previous page.
Travis Industries 4051216 93508051
26 Maintenance
Yearly Maintenance (or every two tons)
WARNING: Disconnect the power cord prior to conducting service.
The following section details extensive maintenance procedures. We strongly suggest these items
be carried out by a trained service technician, possibly by a service agreement set up with your dealer.
Soot and Flyash: Formation and Need for Removal – The products of combustion will
contain small particles of flyash. The flyash will collect in the exhaust venting system and restrict the
flow of the flue gases. Incomplete combustion, such as occurs during startup, shutdown, or incorrect
operation of the room heater will lead to some soot formation which will collect in the exhaust venting
system The exhaust venting system should be inspected at least once every year to determine if
cleaning is necessary.
Clean the Vertical Exhaust Duct (the stove must be cool and unplugged)
Remove both
refractory side clips.
Clean this area
behind where the
refractory rests
(both sides).
Remove the
refractory.
Remove these doors to
remove fallen flyash and
soot (see “Bi-Weekly
Maintenance for details”)
Clean the Exhaust Duct (make sure the heater is cool and unplugged)
Remove the surround panels (see page 11).
You may wish to disconnect the vent and
a
pull the insert forward to gain better access.
Remove the cover
plates over the exhaust
b
duct (both sides)
c
Use a vacuum
or bottle brush
to remove all
flyash from the
exhaust duct.
Cover
Plate
5/16" Nutdriver
Travis Industries 4051216 93508051
Maintenance 27
Yearly Maintenance (or every two tons) - Continued
Clean the Exhaust Blower (make sure the heater is cool and unplugged)
Remove the surround panels
(see page 11). Disconnect
a
the vent and pull the insert
forward to gain better access.
Remove the six screws holding the
exhaust blower motor in place.
b
11/32" Socket
Pull the motor out
(be careful not to
c
damage the wiring).
Blower
Blades
Exhaust
Box
Exhaust
Motor
Clean the blower blades, blower
housing, and exhaust box.
d
Blower
Housing
Clean the Vent (make sure the heater and vent is cool)
Make sure the cap is free of debris
(especially if it has a screen that could
become blocked).
Check the vent sections for creosote
accumulation (indicating a poorly burning
stove). Accumulation over 1/4” must be
removed.
Flyash will deposit along
sections that are horizontal.
Warning: Whenever any portion of the pellet vent is disconnected, the joints must be sealed with
RTV 500° F. silicone sealant.
On vertically vented systems, the dirtiest
portion is often the point where the vent turns
upwards (i.e. the "Tee"). Fortunately, the "Tee"
has a built-in clean out cover. Remove the
cover and vacuum out. While open, use a
flashlight to look up the pellet vent to check for
build-up.
Travis Industries 4051216 93508051
28 Maintenance
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AA
Yearly Maintenance (or every two tons) - Continued
Check for Air Leaks Around the Door, Glass, and Ashpan
! Air leaks into the firebox will decrease the stove's performance greatly, leading to
excessive sooting, inefficient burning, and perhaps a malfunction.
• Test the door seal by shutting the door on a dollar bill in various locations. If the bill can be
easily slid out, air may be leaking around the door seal – inspect the door gasket and door
catch carefully.
• Inspect the door gasket to make sure it is fully attached. Use heater gasket cement to reattach if necessary. If the door gasket is worn or flattened, replace.
• Check the door to make sure it latches correctly. Slight adjustments can be made to the
door catch if necessary (do not over-tighten this catch, an over-tightened catch will
damage the door). The latch should engage with a slight amount of resistance, yet not be
difficult to engage.
• If the glass is cracked, replace. The glass is held in place by glass clips that are
underneath the airwash brackets. See the illustration below for details.
• Remove the ashpan and inspect the gasket around the perimeter of the ashpan. Reattach, or replace the gasket if necessary.
Attachment
Nuts
5/16" Nutdriver
Gold Door
Door
Gasket
Glass
Clip
Airwash Bracket
channel gasket)
Door
Frame
Glass (with
Glass Clip
Door Gasket
Airwash Bracket
Travis Industries 4051216 93508051
Maintenance 29
Replacement Parts List
Air Control Restrictor 93005061
Ash Door, Dump Plate 93005051
Ash Dump Seal Plate 93005052
Ashbox 93005055
Ashpan, Pellet, 1997, Insert 93005053
Ashtrap Clean Out Doors 93005054
Auger Assembly, Complete 93005092
Auger Bushing, Lower, With Plate 93005094
Auger Bushing, Upper, With Plate 93005093
Auger, Flight Only 93005091
Auger Motor 90-0191
Blower, Convection 98900755a
Blower Convection, Mounting Grommets 93005017
Blower, Convection, Mounting Plate 93005016
Blower, Exhaust 90-0391
Brush, Pellet Stove, Bottle Brush Style 93005531
Brush, Pellet Stove, Broom Style 93005530
Burn Pot, Pellet, Removable 99300170
Control Board, Pellet, Electronic 250-00011
Door Gasket, Pellet 93005085
Door, Pioneer Bay (Heritage Bay PI), Complete 99300208
Door Key 93005010
Door Roller Plate Assembly 93005012
Draft Flow Switch 93005060
Draft Flow Tubing, 1/4” Dia, High Heat 99300164
Exhaust Blower Gasket (Between Blower & Stove) 90-0392
Fireback, Cast Steel, Brick Pattern, 1998 Pellet 93005057
Fuse Holder, Pellet 99300570
Fuses, Pellet, 5-Amp, Pkg Of 5 93-0695
Gasket, Exhaust Blower (Between Motor & Housing) 99300135
Glass, Pellet, Front 93005080
Glass, Pellet, Side 93005081
Grill, Pellet, Black 93005035
Grill, Pellet, Gold 93005034
Handle, Hopper Lid 93005040
Hinge Plate Assembly, Pellet 93005082
Igniter, Pellet 99300148
Leveling Bolts 93005500
Manual, Her. Bay PI 93508051
Motor Stop 93005095
Outside Air Kit 99200136
Snap Disk, 120 Degree - 2 Prong 98900720
Snap Disk, Ceramic, 120 Degree, 2 Prong 100-00232
Snap Disk, Pellet, Hopper, 200 Deg. 91-1791
Thermostat, Wall Mounted 99300650
Wiring, Electric Power Cord 93005015
Wiring Harness 250-00017
Travis Industries 4051216 93508051
30 Normal Operating Sounds
Auger Motor
Exhaust Blower
The flow of exhaust
gases may create a
low-pitched hum.
This sound will
change as the
FEED RATE is
altered.
When feeding pellets, you
may hear the intermittent
buzz of this motor running.
Heat Exchanger Tubes
You may hear the heated
air being forced through
these tubes by the
convection fan.
Firepot
As pellets are fed into the
firepot, a light clicking
sound may be heard.
Covection Fan
The modern high efficiency fan may
produce a low hum, particularly on
"HIGH". This sound will change as
the FAN dial is turned.
Travis Industries 4051216 93508051
Safety Label 31
A
A
A
A
A
A
A
A
A
A
A
A
A
WARNING - DO NOT REMOVE OR COVER THIS LABEL
Listed Pelletized Solid Fuel Burning Appliance
For use in masonry or factory built (ZC) fireplaces.
INSERT CLEARANCE DIAGRAM
MANTEL
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R
Travis Industries, Inc.
Serial No.
Model: Heritage Bay PI Electrical Rating : 115 V., 60 Hz., 3 Amp
Report Date: June, 1997
Tested to: UL1482/ULC S627/CSA B366.2/ASTM E1509-95
Maximum Input Rating: 3.5 lbs (1.60 kg)/hr
This pellet appliance has been tested and listed for use in manufactured homes
in accordance with Oregon Administrative Rules 814-23-900 through 814-23-909.
Install and use only in accordance with the installation and operating
instructions. Contact local building or fire officials about restrictions and
installation inspection in your area. Do not remove bricks or mortar from
masonry fireplace or alter factory built fireplace.
Combustible floor beyond hearth extension must be protected by a non-combustible material, extending 6 in/150 mm (E) to the front and 6 in/150 mm (F)
to the sides of door opening. Do Not Connect This Unit to a Chimney Flue Serving Another Appliance. Components Required for Masonry Fireplace and
Factory Built Fireplace Installation: Listed 3 in/75 mm or 4 in/100 mm diameter flue liner.
For use with 1/4 in/6 mm to 5/16 in/7 mm diameter pelletized wood fuels only. Replace glass only with 5 mm ceramic glass.
Do not route power cord beneath heater. The space beneath the heater must not be obstructed. Do not obstruct combustion air openings. Operate only with
viewing door closed and ash tray in place. Keep all furnishings well away from heater. Do Not Overfire – If Heater or Chimney Connector Glows, You Are
Overfiring. Inspect And Clean Chimney Frequently – Under Certain Conditions of Use, Creosote Buildup May Occur Rapidly.
10850 117th Pl. NE
Kirkland, WA98033
SIDEWALL
Adjacent Sidewall A 9 in/230 mm
Mantel B 13 in/330 mm
Top Facing C 10 in/255 mm
Side Facing D 6 in/150 mm
CAUTION
- HOT WHILE IN OPERATION.
- DO NOT TOUCH, KEEP CHILDREN, CLOTHING AND FURNITURE AWAY.
- CONTACT MAY CAUSE SKIN BURNS. SEE THE OWNER’S MANUAL.
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A
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Minimum Clearance to Combustible Materials
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F
HEARTH EXTENSION
(Measured from insert top)
1997
1998
1999
2000
C
Pellet
Insert
DATE OF MANUFACTURE
D
E
Jan.
Feb.
Mar.
Apr.
FACIAOR TRIM
May
Jun.
Jul.
Aug.
Sep.
Oct.
Nov.
Dec.
Travis Industries 4051216 93508051
32 Limited 7 Year Warranty
To register your TRAVIS INDUSTRIES, INC. 7 Year Warranty, complete the enclosed warranty card and mail it within ten (10) days of the appliance
purchase date to: TRAVIS INDUSTRIES, INC., 10850 117th Place N.E., Kirkland, Washington 98033. TRAVIS INDUSTRIES, INC. warrants this
appliance (appliance is defined as the equipment manufactured by Travis Industries, Inc.) to be defect-free in material and workmanship to the original
purchaser from the date of purchase as follows:
Years 1 & 2 - COVERAGE: PARTS & LABOR
Firebox Assembly:
Firepot, Firepot Holder, Ash Cleanout Doors, Ashbox or Ash
Dump, Cast Fireback, Heat Exchanger Tubes, Exhaust
Manifold, Exhaust Box
Door Assembly:
Door Frame, Latch Assembly, Glass Retainers
Auger Assembly
Auger Flight, Auger Tube, Auger Bushings
Exclusions: Paint, Gasketing
Years 3 Through 5 - COVERAGE: PARTS & LABOR
Firebox Assembly:
Firepot, Firepot Holder, Ash Cleanout Doors, Ashbox or Ash
Dump, Cast Fireback, Heat Exchanger Tubes, Exhaust
Manifold, Exhaust Box
Exclusions: Paint, Gasketing, Ceramic Glass, Igniter System, Electrical System, Accessories (panels, legs, pedestal, gold trim, ceramic log, gold
door), Re-Installation Allowance
Years 6 & 7 - COVERAGE: PARTS ONLY
Firebox Assembly:
Firepot, Firepot Holder, Ash Cleanout Doors, Ashbox or Ash Dump, Cast
Fireback, Heat Exchanger Tubes, Exhaust Manifold, Exhaust Box
Exclusions: Paint, Gasketing, Ceramic Glass, Igniter System, Electrical System, Accessories (panels, legs, pedestal, gold trim, ceramic log, gold
door), Auger Assembly, Re-Installation Allowance, One-Way Freight Allowance, Labor
CONDITIONS & EXCLUSIONS
1. This new appliance must be installed by a qualified installer. It must be installed, operated, and maintained at all times in accordance with the instructions in
the Owner’s Manual. Any alteration, willful abuse, accident, neglect, or misuse of the product shall nullify this warranty.
2. This warranty is nontransferable, and is made to the ORIGINAL purchaser, provided that the purchase was made through an authorized Travis dealer.
3. Discoloration and some minor expansion, contraction, or movement of certain parts and resulting noise, is normal and not a defect and, therefore, not covered
under warranty.
4. The warranty, as outlined within this document, does not apply to the chimney components or other Non-Travis accessories used in conjunction with the
installation of this product. If in doubt as to the extent of this warranty, contact your authorized Travis retailer before installation.
5. Travis Industries will not be responsible for inadequate performance caused by environmental conditions such as nearby trees, buildings, roof tops, wind, hills
or mountains or negative pressure or other influences from mechanical systems such as furnaces, fans, clothes dryers, etc.
6. This Warranty is void if:
a. The unit has been operated in atmospheres contaminated by chlorine, fluorine or other damaging chemicals.
b. The unit is subject to submersion in water or prolonged periods of dampness or condensation.
c. Any damage to the unit, combustion chamber, heat exchanger or other components due to water, or weather damage which is the result of, but not limited
7. Exclusions to this 7 Year Warranty include: injury, loss of use, damage, failure to function due to accident, negligence, misuse, improper installation,
8. This 7 Year warranty excludes damage caused by normal wear and tear, such as paint discoloration or chipping, worn or torn gasketing, chipped or cracked
9. Damage to gold or nickel surfaces caused by fingerprints, scratches, melted items, or other external sources left on the gold or nickel from the use of cleaners
10. TRAVIS INDUSTRIES, INC. is free of liability for any damages caused by the appliance, as well as inconvenience expenses and materials. Incidental or
11. This warranty does not cover any loss or damage incurred by the use or removal of any component or apparatus to or from the Travis appliance without the
12. Any statement or representation of Travis products and their performance contained in Travis advertising, packaging literature, or printed material is not part of
13. This warranty is automatically voided if the appliance’s serial number has been removed or altered in any way. If the appliance is used for commercial
14. No dealer, distributor, or similar person has the authority to represent or warrant Travis products beyond the terms contained within this warranty. TRAVIS
15. Travis Industries will not cover the cost of the removal or re-installation of hearths, facing, mantels, venting or other components.
17. This 7 year warranty is the only warranty supplied by Travis Industries, Inc., the manufacturer of the appliance. All other warranties, whether express or
to, improper chimney/venting installation.
alteration or adjustment of the manufacturer's settings of components, lack of proper and regular maintenance, damage incurred while the appliance is in
transit, alteration, or act of God.
firebrick, etc. Also excluded is damage to the unit caused by abuse, improper installation, modification of the unit, or the use of fuel other than that for which
the unit is configured.
other than denatured alcohol is not covered in this warranty.
consequential damages are not covered by this warranty. In some states, the exclusion of incidental or consequential damage may not apply.
express written permission of TRAVIS INDUSTRIES, INC. and bearing a TRAVIS INDUSTRIES, INC. label of approval.
this 7 year warranty.
purposes, it is excluded from this warranty.
INDUSTRIES, INC. assumes no liability for such warranties or representations.
16. If for any reason any section of this warranty is declared invalid, the balance of the warranty remains in effect and all other clauses shall remain in effect.
implied, are hereby expressly disclaimed and purchaser’s recourse is expressly limited to the warranties set forth herein.
IF WARRANTY SERVICE IS NEEDED:
1. If you discover a problem that you believe is covered by this warranty, you MUST REPORT it to your Travis dealer WITHIN 30 DAYS, giving them proof of
purchase, the purchase date, and the model name and serial number.
2. Travis Industries has the option of either repairing or replacing the defective component.
3. If your dealer is unable to repair your appliance’s defect, he may process a warranty claim through TRAVIS INDUSTRIES, INC., including the name of the
dealership where you purchased the appliance, a copy of your receipt showing the date of the appliance’s purchase, and the serial number on your appliance.
At that time, you may be asked to ship your appliance, freight charges prepaid, to TRAVIS INDUSTRIES, INC. TRAVIS INDUSTRIES, INC., at its option, will
repair or replace, free of charge, your appliance if it is found to be defective in material or workmanship within the time frame stated within this 7 year warranty.
TRAVIS INDUSTRIES, INC. will return your appliance, freight charges (years 1 to 5) prepaid by TRAVIS INDUSTRIES, INC., to your regional distributor, or
dealership.
4. Check with your dealer in advance for any costs to you when arranging a warranty call. Dealers may require you to pay a service or trip charges for any
warranty work. This charge can vary from store to store.
Ceramic Glass
Glass (breakage from thermal shock)
Igniter System
Igniter, Igniter Leads
Electrical System
Auger Motor, Convection Blower, Exhaust Blower, Circuit
Board, Snap Disks, Wiring Harness, Vacuum Switch
Door Assembly:
Door Frame, Latch Assembly, Glass Retainers
Auger Assembly
Auger Flight, Auger Tube, Auger Bushings
Door Assembly:
Door Frame, Latch Assembly, Glass Retainers
Accessories
Panels, Legs, Pedestal, Gold Trim, Ceramic Log with Log Shelf,
Gold Door (See # 9 below)
Re-Installation Allowance
In cases where heater must be removed from home for repairs, a
partial cost of re-installation is covered (pre-authorization required)
One-Way Freight Allowance
One-way freight allowance on pre-authorized repair done at factory
is covered.
One-Way Freight Allowance
One-way freight allowance on pre-authorized repair done at
factory is covered.
Travis Industries 4051216 93508051
Optional Equipment 33
Gold Grill (Part # 93005034)
Use a phillips screwdriver to
remove the two screws holding
the black trim in place. Use
the same screws to attach the
gold trim.
The decorative gold grill replaces the black grill,
accenting the shape of the insert. Follow the
directions below to install.
Phillips
Screwdriver
Travis Industries 4051216 93508051
34 Optional Equipment
Thermostat (Part # 99300650)
! Do not connect 120 VAC
to the thermostat circuit of
this heater (do not use a
household thermostat
used for a wall-board or
other electical heater).
1 Attach the thermostat wire to
the circuit board (see the
illustration to the right). Route
the wire through the back of the
heater (away from any hot or
moving components).
2 Determine a location for the
thermostat that is within range of
the 20' length of thermostat
wire. It should be centralized in
the room and away from the
heater. The wire may be routed
externally on the wall or behind
the wall (preferred).
3 Follow the directions to the right
to attach the thermostat and
thermostat wires.
50 60 70 80 90
Robertshaw
Attach the quick-connects
to the two posts near the
molex connector on the
circuit board (orientation
does not mater).
50 60 70 80 90
Pull the cover off the thermostat
Run the thermostat wires
through the wall (cut off excess
wire, leaving 6” of slack).
Expose 1/2” of wire and
attach to these two posts.
Standard
Screwdriver
Attach the thermostat to
the wall through these
two holes.
Travis Industries 4051216 93508051
Optional Equipment 35
Optional Log (Part # 98900126)
! Make sure the heater has fully cooled before installation.
1 Assemble the log shelf following the directions below.
Left Log Shelf Leg
Right Log Shelf Leg
Nuts
Log Shelf Cross Brace
3/8" Nutdriver
2 Remove the firepot from the pellet stove. Center the log shelf
assembly (with extender attached) over the burnpot holder. Replace
the burnpot. Place the log on the log shelf extender. When in place,
the log should appear as shown in the photograph to the right.
Center the log on the log shelf and
b
push it back so it rests against
these two tabs.
Place the log shelf assembly so the
a
back edge contacts the cast firebrick
in the rear of the firebox. Note how
the taper on the assembly matches
the taper on the cast firebrick.
NOTE:
On inserts, the ash box must be
installed before placing the log shelf
assembly.
Optional Gold Door (part # 99300219)
Remove the door by sliding it up
and off the door frame.
Slide the new door onto the door
frame.
HINT: align the bottom joggle
clips over the brackets on the
door and slide into place. Then
lift up slightly on the door to
attach the upper clip.
The door is held in place with 4
joggle clips.
Travis Industries 4060210 93508051
Door
Door
Frame
36 Index
Adjusting the Fan Speed......................................18
Air Leaks..........................................................28
Ashpan (Opening and Disposing Ashes).................24
AUGER ON Light................................................18
Auto Mode........................................................17
Bi-Weekly Maintenance (or every 10 bags pellets)....22
Blower (Exhaust Blower Cleaning) .........................27
Blower Speed Adjustment....................................18
Cap (Pellet Vent Termination) ...............................8
Check for Air Leaks - Door, Glass and Ashpan.........28
Clean the Exhaust Blower....................................27
Clean the Exhaust Duct.......................................26
Clean the Glass.................................................24
Clean the Heat Exchange Tubes ...........................22
Clean the Vent...................................................27
Cleaning Ashpan (Opening and Disposing Ashes).....24
Cleaning the Firebox (Sweep Ash Into Ashpan) ........25
Cleaning the Firepot...........................................21
Cleaning the Hopper (Vacuum Hopper) ...................22
Clearances.......................................................7
Clinkers (Check Firepot for Clinkers)......................21
Controls...........................................................14
Curing the Paint.................................................14
Daily Maintenance (whenever using the heater)........20
Dimensions.......................................................5
Door (cleaning the gold).......................................22
Door (Opening)..................................................23
Door Gasket (inspection, removal) ........................28
Electrical Specifications......................................5
Emissions (EPA Compliance) ...............................5
EPA Compliance................................................5
Exhaust Blower (Cleaning)...................................27
Exhaust Duct (Cleaning)......................................26
Factory Built (Metal) Fireplace Requirements...........13
Fan (Adjusting the Fan Speed)..............................18
FAULT Light......................................................19
Firebox (Cleaning)..............................................24
Fireplace Sizing.................................................6
Fireplace Preparation..........................................6
Firepot Cleaning.................................................21
Firepot Inspection (Inspect the Burn) .....................20
Flames (Inspect the Burn)....................................20
Floor Protection Requirements (Hearth)..................6
Fuel.................................................................5
Gasket (door, glass - inspection & removal) ............28
Glass (Cleaning)................................................24
Glass Removal..................................................28
Gold (cleaning).................................................. 22
Hearth Requirements.......................................... 7
Heat Exchange Tubes (cleaning) ..........................22
Heating Specifications........................................ 5
Hopper Cleaning (Vacuum Hopper)........................22
Important Information .........................................1
Installation Options............................................ 6
Installation Warnings (Before you Begin)................6
Introduction...................................................... 1
Listing Label.....................................................31
Loading Pellets .................................................15
Mantel Requirements.......................................... 7
Manual Mode ....................................................16
Masonry Fireplace Requirements..........................12
Metal (Factory Built) Fireplace Requirements........... 13
Mobile Home Requirements.................................. 9
Modes of Operation............................................ 15
Noise (Normal Operating Sounds) .........................29
Normal Operating Sounds.................................... 29
Opening the Door............................................... 23
Outside Air.......................................................9
Parts List ......................................................... 29
Pellet Vent Termination.......................................8
Pellets (Fuel) ....................................................5
Pellets (loading) ................................................15
Pellets Piling Up ................................................20
Placing the Stove ..............................................6
Planning the Installation...................................... 6
Power Outages .................................................19
Priming the Auger ..............................................14
Remote Thermostat............................................ 35
Restrictor......................................................... 10
Safety Label .....................................................30
Safety Precautions ............................................2, 3
Serial Number Label ...........................................31
Smell in Home (Starting Heater for the First Time) .....14
Start-Up Sequence ............................................18
Thermostat Operation (Auto Mode)........................ 17
Vent (Cleaning) .................................................27
Vent Type ........................................................8
Venting Distance ...............................................8
Venting the Pellet Stove...................................... 8
Warnings .........................................................2, 3
Warranty.......................................................... 32
Yearly Maintenance (or every two tons).................. 26
Zero-Clearance (Metal) Fireplaces......................... 13
Travis Industries 4020204 93508051
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