-- Please read this entire manual before installation and use of this
pellet fuel-burning room heater. Failure to follow these instructions
could result in property damage bodily injury or even death.
-- Contact local building or fire officials about restrictions and
installation inspection requirements in your area.
-- Save these instructions
Installer: After installation give this manual to the home-
owner and explain operation of this stove.
$10.00
Copyright 2007, T.I.
4051012
Part # 93508051
4800 Harbour Pointe Blvd. SW
Mukilteo, WA 98275
Introduction1
Introduction
We welcome you as a new owner of a Pioneer Bay (Heritage Bay PI) pellet heater. In purchasing a
Pioneer Bay you have joined the growing ranks of concerned individuals whose selection of an
energy system reflects both a concern for the environment and aesthetics. The Pioneer Bay is one of
the finest home heaters the world over. This manual will explain the installation, operation, and
maintenance of this pellet-burning heater. Please familiarize yourself with the Owner's Manual before
operating your heater and save the manual for future reference. Included are helpful hints and
suggestions which will make the installation and operation of your new heater an easier and more
enjoyable experience. We offer our continual support and guidance to help you achieve the
maximum benefit and enjoyment from your heater.
Important Information
No other Pioneer Bay (Heritage Bay PI) heater has the
same serial number as yours. On the Pioneer Bay the
serial number is on the hopper cover.
This serial number will be needed in case you require
service of any type.
Model: Pioneer Bay (Heritage Bay PI)
Serial Number:
Purchase Date:
Purchased From:
Mail your Warranty Card
Today, and Save Your Bill of
Sale.
To receive full warranty coverage,
you will need to show evidence of
the date you purchased your
heater. Do not mail your Bill of
Sale to us.
We suggest that you attach your
Bill of Sale to this page so that you
will have all the information you
need in one place should the need
for service or information occur.
Travis Industries405121693508051
2Safety Precautions
Gas
• Do not operate the
heater if you smell
smoke coming from
the heater. Turn the
POWER switch to
"OFF", monitor your
heater, and call your
dealer.
• Never use gasoline,
gasoline-type lantern fuel,
kerosene, charcoal lighter
fluid, or similar liquids to
start or 'freshen up' a fire in
this heater. Keep all such
liquids well away from the
heater while it is in use.
• Do not unplug the heater
if you suspect a
malfunction. Turn the
MODE SWITCH to "OFF"
and periodically inspect
the heater.
Ok
Sealant
• Contact your local building
officials to obtain a permit
and information on any
installation restrictions or
inspection requirements
in your area. Notify your
insurance company of this
heater as well.
• The exhaust system must
be completely airtight and
properly installed. The
pellet vent joints must be
sealed with RTV 500o F.
(260o C.) silicone sealant.
• This unit must be properly
installed to prevent the
possibility of a house fire.
The instructions must be
strictly adhered to. Do not
use makeshift methods or
compromise in the
installation.
• Never try to repair or
replace any part of the
heater unless instructions
are given in this manual.
All other work should be
done by a trained
technician.
• The viewing door and
ashpan must be closed
and latched during
operation.
• Never block free airflow
through the open vents of
the unit.
• Do not operate the heater
if the flame becomes dark
& sooty of if the firepot
overfills with pellets. Turn
the MODE SWITCH to
"OFF" and periodically
inspect the heater (see
"Running Your Heater").
• Your heater requires
periodic maintenance and
cleaning (see "Maintaining
Your Heater"). Failure to
maintain your heater may
lead to smoke spillage in
your home.
• Allow the heater to cool
before carrying out any
maintenance or cleaning.
Ashes must be disposed
in a metal container with a
tight lid and placed on a
non-combustible surface
well away from the home
or structure.
• This heater is designed
and approved for
pelletized wood fuel only.
Any other type of fuel
burned in this heater will
void the warranty and
safety listing.
Travis Industries405121693508051
Safety Precautions3
• The heater will not operate
during a power outage. If
a power outage does
occur, check the heater
for smoke spillage and
open a window if any
smoke spills into the room.
• Keep foreign objects out
?
of the hopper.
Mobile
Home
• Disconnect the power
cord before performing
any maintenance.
NOTE:
Turning the Mode Switch
to "OFF" does not
disconnect all power to
the heater.
• This heater must be
connected to a standard
115 V., 60 Hz grounded
electrical outlet. Do not
use an adapter plug or
sever the grounding plug.
Do not route the electrical
cord underneath, in front
of, or over the heater.
• When installed in a mobile
home, the heater must be
bolted to the floor, have
outside air, and NOT BE
INSTALLED IN THE
BEDROOM (Per H.U.D.
requirements). Check
with local building officials.
• The exhaust system
should be checked twice a
year minimum for any
build-up of soot or
creosote.
This
Manual
• Do not throw this manual
away. This manual has
important operating and
maintenance instructions
that you will need at a later
time. Always follow the
instructions in this manual.
• Do not place clothing or
other flammable items on
or near the heater.
Because this heater can
be controlled by a
thermostat there is a
possibility of the heater
turning on and igniting any
items placed on or near it.
• Do not touch the hot
surfaces of the heater.
Educate all children of the
danger of a hightemperature heater.
Young children should be
supervised when they are
in the same room as the
heater.
• Travis Industries, Inc.
grants no warranty,
implied or stated, for
the installation or
maintenance of your
heater, and assumes
no responsibility of
any consequential
damage(s).
Watts During Start-Up Sequence...................................................................400 (approximately)
Watts During Operation ...............................................................................180 (approximately)
Fuel:
The unit is designed for wood pellets that comply with the standards set by the Association of Pellet Fuel
Industry (density of at least 40 lbs. per cubic foot, 1/4" to 5/16" diameter, length no greater than 1–1/2", 8200
BTU's/lb., moisture under 8% by weight, ash under 1% by weight, and salt under 300 parts per million). If the fuel
does not comply to this standard, the unit may not operate as designed.
EPA Compliance:
This heater is EPA exempt from Phase II requirements, but has been tested for emissions using EPA test
methods by OMNI Test Labs.
Travis Industries405121693508051
6Installation
Before You Begin
READ THIS ENTIRE MANUAL BEFORE YOU INSTALL AND USE THIS HEATER.
FAILURE TO FOLLOW THE INSTRUCTIONS MAY RESULT IN PROPERTY DAMAGE,
BODILY INJURY, OR EVEN DEATH.
Check with local building officials for any permits required for installation of this pellet heater and notify
your insurance company before proceeding with installation.
• Masonry Fireplace • Factory Built (Metal) Fireplace • Outside Air Compatible
Planning The Installation
HINT:Have an authorized Travis Industries dealer install this heater. If you install the heater
yourself, have your dealer review your installation plans.
HINT:Place the heater outside and load 10 pounds of pellets inside the hopper. Plug the
heater in and let it run on HIGH until the pellets run out. This will cure the paint and burn
off any oil on the steel, eliminating any smell inside the home.
HINT:Paint the interior of the fireplace with latex paint to prevent fireplace odors from entering
the home (the convection blower circulates air around the insert).
Minimum Fireplace Size
Min. 35"
(13" from
hopper lid)
Min. 32"
(10" from
hopper lid)
Min. 15-1/2"
(6" from hopper lid)
Min. 34-1/8"
(6" from hopper lid)
Min. 19-5/8"
Min. 30"
(includes circuit board)
Mantel
(combustible or non-combustible)
Min. 34-1/8"
(6" from hopper
lid)
Min. 16-5/8"
(includes 5"
for vent)
Non-Combustible
Facing
Non-Combustible Hearth
Travis Industries405121693508051
Installation7
Clearances
•Insert must be placed so that no combustibles are within, or can swing within (e.g. drapes,
doors), 36" of the front of the heater.
•Insert must be placed a minimum 9" from a side wall (or combustible protruding more than
3/4").
Mantel Requirements
•The mantel (combustible or non-combustible) must be a minimum13" above the hopper
lid (NOTE: measure clearance to the location where the mantel protrudes 3/4" or greater).
Hearth Requirements
•The non-combustible hearth must extend 6" to the front and 6" to each side of the insert
(measure to the hopper lid).
Facing Requirements
•The non-combustible facing must extend 6" to the side and 10" above the hopper lid.
Placing the Insert
•The insert must be placed within an undamaged masonry or factory built (metal) fireplace.
Loose bricks or other damage must be fixed. Clean the fireplace before installing.
•A 3/8" gap must be allowed between the surround panels and the face of the fireplace.
The vent should
be routed to the
fireplace prior to
installing the
insert. See the
section "Vent
Installation" for
details on vent
location.
9-3/8"
The insert must protrude 9-3//8"
onto the hearth for the panels to
fit correctly.
Apply the "This fireplace has been
altered..." sticker to the fireplace. You
may wish to place it in a location where it
will be covered by the surround panels.
Use the leveling bolts for
fireplaces with recessed floors
(included with the insert).
Screw them into the baseplate
from below.
Run the power cord to the side
along the front of the fireplace
(do not route it under the insert).
Travis Industries405121693508051
8Installation
AA
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Venting the Pellet Stove
•PELLET VENT MUST MAINTAIN A MINIMUM 3" CLEARANCE TO ANY
COMBUSTIBLE (INSTALL VENT AT CLEARANCES SPECIFIED BY THE
VENT MANUFACTURER).
•DO NOT CONNECT THE PELLET VENT TO A VENT SERVING ANY
OTHER APPLIANCE OR STOVE.
•DO NOT INSTALL A FLUE DAMPER IN THE EXHAUST VENTING SYSTEM
OF THIS UNIT.
Maximum Venting Distance:
•Maximum venting height is 33' (maximum horizontal offset is 10')
•Use no more than 180° of elbows (two 90° elbows, or two 45° & one 90° elbow, etc.).
Pellet Vent Type
•Must be Type "L" vent and/or Type "L" chimney liner.
•Use 4" dia. vent if vent height is over 15' or if installation is over 4,000' above sea level.
Installing the Pellet Vent
Seal each vent section by
•Pellet vent connections must
be sealed airtight with 500° F.
RTV silicone and screwed
together with at least three
sheet metal screws.
500° F. RTV
Silicone
injecting a liberal amount of
500° F. RTV silicone into the
gap between sections.
•Use a "tee" directly off of the insert - this allows for an easy "cleanout" for flyash.
AAAA
Use a “tee” directly
off the insert.
This cleanout can
be detached to
remove flyash.
A
AAA
Pellet Vent Termination
•Termination must be a minimum 6" above the top of the chimney (NOTE: the chimney
must meet local codes for height above the roof or other obstructions).
•Must have an approved cap (to prevent water from entering).
•Must not be located where it will become plugged by snow or other material.
Travis Industries405121693508051
Installation9
A
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Mobile Home Requirements
•Outside air is required (used for combustion) - see the directions below.
•The heater must be bolted to the floor (Some states do not require this; check with your
local building department).
•The heater must be grounded to the steel chassis of the mobile home (Some states do
not require this; check with your local building department).
WARNING:DO NOT INSTALL IN SLEEPING ROOM.
CAUTION:THE STRUCTURAL INTEGRITY OF THE MANUFACTURED HOME
FLOOR, WALL, AND CEILING/ROOF MUST BE MAINTAINED.
Outside Air (used for combustion)
•Outside air is optional (except in mobile homes or when required by local building codes).
•Must not be drawn from an enclosed space (garage, unventilated crawl space).
•Must not be over 15' long.
•Must be made with 1 3/4" diameter or larger metal or aluminum duct with a metal screen
attached to the end to keep out rodents (P.V.C. or other combustible materials may not
be used). Use the Travis Industries Outside Air Kit (part # 99200136).
• Must not terminate above or within 1' of the chimney termination.
•Must have a rain cap or down-turned elbow to prevent water from entering.
•Must be located so that it will not become plugged by snow or other material.
Outside air may be drawn
through the chimney (15’
maximum length).
AAAA
Outside air may be drawn
from the ash cleanout.
12” Min.
AAA
Vent Termination
A
AAAA
6” Min.
Travis Industries405121693508051
10Installation
Restrictor Adjustment
The restrictor “fine tunes” your appliance, ensuring it pulls the correct amount of air through the
firebox. Altitude, vent configuration, and other factors make restrictor adjustment necessary for every
installation.
NOTE : the optimal restrictor position will vary over time as soot builds up inside the exhaust system –
make sure the homeowner knows how to visually inspect the flame and adjust the restrictor.
Not Enough Air:
If clinkers develop or the flame appears
lazy and slow to blow the ash out of the
firepot, pull the restrictor outward until
the flame becomes active and the
firepot holes remain clean. NOTE: If the
restrictor is fully out yet the firepot does
not remain clean, the stove needs to be
cleaned and checked for air leaks (see
“Maintenance” section of this manual).
Too Much Air:
If the flames are too active (small,
flickering flames) or if burning pellets are
expelled from the firepot, move the
restrictor rod inwards until the flame
slows down and no burning pellets are
expelled. Another symptom of too
much air is the heater “blowing the fire
out” – a condition in which the pellets
burn faster than they are fed (this is most
common on low).
Travis Industries405121693508051
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