Longshine COBRA15 User Manual

Fanless True Flat High Performance

COBRA15

USER MANUAL

15”All-in-One True Flat Touch Screen POS System

Version: 1.0

Date: Dec 26, 2012

COBRA15

About this Manual

Thank you for purchasing LONGSHINE COBRA15 All-in-One system. This terminal offers all the

enhanced features and is easy to connect to various optional devices for optimal performance.

This user manual describes how you can setup and connect your terminal.

distributed under licenses restricting their use, copying, and distribution. No part of this

documentation may be reproduced in any form by any means without prior written

authorization of the manufacturer and its licensors, if any.

Version: 1.0

COBRA15

iii

Federal Communications Commission (FCC)

Declaration of Conformity

This device complies with part 15 of the FCC Rules. Operation is subject to the following two

conditions:

1. This device may not cause harmful interference.

2. This device must accept any interference received, including interference that may cause

undesirable operation.

This equipment has been tested and found to comply within the limit of a Class A digital device,

pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection

against harmful interference in a residential installation. This equipment generates, uses, and can

radiate radio frequency energy and, if not installed and used in accordance with the instructions,

may cause harmful interference to radio communications. However, there is no guarantee that

interference will not occur in a particular installation. If this equipment does cause harmful

interference to radio or television reception, which can be determined by turning the equipment

off and on, the user is encouraged to try to correct the interference by one or more of the

following measures:

 Reorient or relocate the interference receiving antenna.

 Increase the distance of separation between the equipment and interference receiver.

 Connect the equipment to a power outlet on a circuit different from that to which the

interference receiver is connected.

 Consult the dealer or an experienced radio/TV technician for help.

WARNING:

Use the included AC power cord so as not to interfere with radio and television reception. If you use other cables, it may cause interference with radio and television reception.

WARNING:

TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS APPLIANCE TO RAIN OR MOISTURE.

WARNING:

This is a equipment of Class A. This device could cause interferences in residential areas; in the case of interferences it can be demand from the user to provide appropriate solutions for it.

WARNING:

The use of shielded cables for connection of the monitor to the graphics card is required to assure compliance with FCC regulations. Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment.

RoHS

Version: 1.0

COBRA15

BEFORE YOU PROCEED

 Read the safety notices and the User Manual carefully before using the product.

 Keep the box and packaging in case the product needs to be shipped in the future.

 Follow the product and warning label instructions.

 For safety reasons, only qualified service personnel should open the terminal.

 Any changes or modifications that do not follow the instructions in this manual will void

this product/s warranty.

! SAFETY PRECAUTIONS

In the interest of safety, please observe the following precautions:

Power Requirement:

This product is designed to operate on 110~240V AC 50/60Hz in Europe.

Never connect to any outlet or power supply having a different voltage or frequency.

! POWER SUPPLY SAFETY NOTICE

 Disconnect this terminal from the AC outlet before cleaning. Use only a moistened cloth for

cleaning.

 Check the voltage of the power source when connecting the equipment to the power

outlet. Make sure the voltage of the power outlet conforms within voltage range of the

terminal. Failure to comply may cause the electric shock or damage to the terminal. If you

are not sure of the electricity voltage that you are using, contact your local electricity

company.

 To avoid electric shocks, disconnect the power cord from the electrical outlet before

relocating the system.

 Do not overload electric power outlets to avoid fire or electric shocks.

 Protect the power cord from being walked on or pinched particularly at plug.

 If the equipment is not used for a long time, disconnect the equipment from the mains to

avoid damage.

 Never allow liquid into ventilation openings. This could cause fire or electrical shock.

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COBRA15

! OPERATING INSTRUCTIONS

 Keep the User Manual for future reference.

 Follow the product label instructions.

 Lay this terminal Upside down on a stable safe surface when installing. Heavy objects

placed on the product can cause damage or obstruct proper ventilation.

 If one of the following situations arises, notify a qualified service technician immediately:

a. The power cord or plug is damaged.

b. The terminal has been dropped and damaged.

c. The terminal does not function according to the user manual.

d. The terminal has obvious signs of damage.

 Do not place the unit where with high humidity and dust. They can cause extensive

damage. Avoid places where unit is likely to be exposed to oily fumes and vapors.

 Places exposed to direct sunlight, or near heating appliances can attain extremely high

temperatures, which may deform the cabinet, or can become a prime cause of damage.

 The operating ambient temperature range is 0 ﾟ C to 35 ﾟ C F ( 41 ﾟ F - 95 ﾟ), and humidity of

10% - 90%. When using the unit on the system rack, be sure to keep this ambient temperature inside the range.

 Avoid shaky places or hot-springs areas where hydrogen sulfide and acidic ions are likely to

be generated.

 When transporting this unit, make sure it is not likely to be subjected to impacts. They can

be a prime cause for damage.

Version: 1.0

COBRA15

CONTENTS

1. Introduction ................................................................................................................................ 7

1.1 How to use this manual.............................................................................................. 7

1.2 A Visual tour of COBRA15........................................................................................... 8

1.2a What comes with COBRA15 ............................................................................ 12

1.2b Dimensions of COBRA15 and its optional peripherals ..................................... 15

1.3 Features of COBRA15 ............................................................................................... 17

1.4 IO Interface .............................................................................................................. 18

2. Hardware setup ......................................................................................................................... 19

2.1 Pre-installation notice .............................................................................................. 19

2.2 General information ................................................................................................. 20

2.2.1 COM port power voltage ............................................................................... 20

2.2.2 Cash drawer power voltage ........................................................................... 23

2.3 Hardware assembly .................................................................................................. 26

2.3.1 HDD + SSD ..................................................................................................... 26

2.3.2 Memory ........................................................................................................ 28

2.3.3 CF card .......................................................................................................... 34

2.4 Optional peripherals installation .............................................................................. 37

2.4.1 MSR + RFID .................................................................................................... 37

2.4.2 2-Line VFD customer display .......................................................................... 39

2.4.3 i-Button reader .............................................................................................. 42

2.4.4 ADDIMAT reader ........................................................................................... 45

2.4.5 Second 7” 4-Line LCD display / 7” LCD display / 10” LCD display .................... 48

2.4.6 15” second display......................................................................................... 52

2.4.7 Fingerprint reader ......................................................................................... 54

2.4.8 2D image scanner .......................................................................................... 57

2.4.9 Internal speaker ............................................................................................ 60

2.4.10 WiFi ............................................................................................................. 63

3. Service manual .......................................................................................................................... 67

3.1 Touch panel ..................................................................................................................... 67

3.2 LCD panel ........................................................................................................................ 69

3.3 Motherboard ................................................................................................................... 72

4. Specification .............................................................................................................................. 75

Version: 1.0

COBRA15

1. Introduction

Welcome

Thanks you for choosing LONGSHINE COBRA15. COBRA15 was designed to help enhancing your

business flexibility by offering a superior customer experience.

1.1 How to use this manual

This manual contains all the information needed for setting up a COBRA15. In addition, you can

also consult the manual for the instructions to assemble / to service the terminal and to install the

optional peripherals.

 Introduction to COBRA15 and this user manual.

 All necessary information for hardware setup.

 Specifications of COBRA15 and configuration of the motherboard.

 Information for troubleshooting COBRA15.

7 Version: 1.0

1.2 A Visual tour of COBRA15

Before you start, please take a few moments to become familiar with COBRA15 Terminal.

COBRA15

Elegant, Solid, Fashionable and Compact Design

Item No Description

1 Touch screen

2 Removable Hard drive Extraction slot

3 POWER LED

4 Base / Stand

5 Optional devices

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COBRA15

Item No Description

6 Function cover

7 Optional VFD ,7” and 10” Secondary Display cover

8 MSR & RFID cover

9 Speaker holes (speaker Optional)

10 Switch cover

11 VESA hole cover for 15”Secondary Display

12 Cable cover

9 Version: 1.0

“Very Easy Maintenance”

Please follow the instructions to reach all inner components:

COBRA15

Step 1: Please position the terminal as shown below

on a working table with “soft protective pad”.

Step 3: Please remove the circled six

screws.

Step 2: Please remove cable cover by

sliding it downwards.

Push Push

Step 4: Please disconnect and remove all the

connected cables from IO interface and unscrew

the HDD screw.

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Step 5: Please unplug and remove the hard

disk.

COBRA15

Step 6: The back cover can now be removed.

Only authorized system engineers are advised to disassemble the device.

Please be aware that unauthorized modifications will void your warranty.

You are advised to contact your authorized supplier for technical support.

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COBRA15

COBRA15 with MSR+RFID

COBRA15 with WiFi

1.2a What comes with COBRA15

Please check if your packaging contains below listed items before setting up your COBRA15. If any

of the items is missing or damaged, please contact your supplier immediately.

 Main system with hidden power adapter in the stand.

 CD for product User Manual, Touch Kits and Peripherals Drivers & Utilities.

 M/B CD for user manual, drivers and utilities.

 M/B CD for Windows XP drivers and utilities.

 2 x 15cm RJ-45 to RS-232 converter cables and 2 x 40 cm RJ-45 to RS-232 converter cables.

 AC power cord.

Optional Items:

 MSR + RFID  WiFi

 Second 7”, 10”, 15” LCD display  VFD customer display

 2D Image scanner  i-Button reader

 ADDIMAT reader

 Fingerprint reader

COBRA15 with second 7”,10” LCD monitor and 7” customer display

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COBRA15

COBRA15 with

Button

reader

COBRA15 with A

DDIMAT reader

COBRA15 with 2D Image

can

ner COBRA15 with

Fingerprint

reader

COBRA15 with second 15” LCD monitor

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COBRA15 with VFD customer display

COBRA15

14 Version: 1.0

1.2b Dimensions of COBRA15 and its optional peripherals

COBRA15

15” COBRA15 dimensions:

15” COBRA15 with MSR+RFID integrated:

15” COBRA15 with VFD customer display

integrated:

15” COBRA15 with 15” second LCD monitor

integrated:

15 Version: 1.0

15” COBRA15 with ADDIMAT/i-Button/

COBRA15

15” COBRA15 with second 10” LCD monitor

Fingerprint/ 2D image scanner integrated:

and 7” 4-Line customer display integrated:

16 Version: 1.0

COBRA15

1.3 Features of COBRA15

 Low power consumption LV (Low Voltage) design of the device is embedded

with a unique chipset and CPU renders power saving

function.

 Saving cost of ownership Modular design provides the owner with the

following benefits:

(a) cost effectiveness,

(b) customization flexibility, and

 Dust/water proof COBRA15 features a highly durable, rigorously tested

design that is reliable and dependable in rugged

environments.

 Environment protection

Environmental friendly, RoHS compliant product.

 High Stability COBRA15 has a longer overall system MTBF to

provide a higher stability during operation.

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COBRA15

1.4 IO Interface

IO interface is located at the bottom of the display. To clearly see IO interface you must remove

the cable cover.

Chart of the connector panel:

A C

E F

Item No Description

A Power DC-IN 12V

B PS/2 Keyboard / Mice Output

C 4 USB 2.0 Port

D Gigabit - LAN Port

E RJ-12 Cash drawer port

G VGA OUT

H Power DC-OUT 12V (36W Max)

I LPT Port (default) or one USB Port (optional)

COM1 –COM4 Serial Ports (the serial ports for BIOS Setup 0/ +5V/ +12V-1A MAX

power output ,RJ-45 on PIN5 and D-SUB9 on PIN9)

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COBRA15

2. Hardware setup

Getting Started

This section describes how to install or to replace accessories and component on your COBRA15.

2.1 Pre-installation notice

Before you start installing COBRA15 terminal, please read the following notices carefully.

1. COBRA15 terminal does not support PCI slot.

2. Do not plug in or unplug any interior devices, such as memory module or any function card,

when the system power is still on.

3. For installation and compatibility, DDR3 RAM Module provided by the manufacturer is strongly

recommended.

4. The USB device connector is Hot Swap. Do not plug in or unplug any connectors other than

USB devices when the power is still on.

5. Do not insert or remove any devices or components from COBRA15 while the power is still on.

6. Please make sure that flat touch screen will be well protected by soft pad on working table.

When positioning COBRA15 with display facing downwards.

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2.2 General information

2.2.1 COM port power voltage

COBRA15

Warning!!Please check with your device provider for correct power voltage

for each accessory. Incorrect power voltage setting can cause damage on

device and terminal.

Step 1: Please switch on COBRA15; BIOS message appears on the screen and the memory count

begins. After the memory test, the message “Press DEL to run setup” will appear on the screen.

Please press “DEL” on the keyboard to enter into BIOS.

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Step 2: Select “Serial Port Power Control Configuration” from the Tab “Advanced”.

COBRA15

Step 3: Please check with your device provider for correct voltage on accessory and select correct

power voltage for the accessory.

Please NOTE that the default voltage is 0V.

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COBRA15

Step 4: Please press “ESC” on the keyboard to go back to main screen of BIOS and select

”Save Change and Reset” from the Tab”Save & Exit”. Please select “Yes” to exit BIOS.

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COBRA15

2.2.2 Cash drawer power voltage

Step 1: Please switch on COBRA15; BIOS message appears on the screen and the memory count

begins. After the memory test, the message “Press DEL to run setup” will appear on the screen.

Step 2: Please select “Cash drawer VC Control” from the Tab “Advanced”.

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