This manual must only be used
by a qualified heating installer
/ service technician. Read all
instructions, including this
manual and the Fire Tube Boiler
Installation and Operation
Manual, before installing.
Perform steps in the order given.
Failure to comply could result in
severe personal injury, death, or
substantial property damage.
Gas Valve Adjustment Procedure .................................... 49
Revision Notes .................................................. Back Cover
The following defined terms are used throughout this manual to bring attention to the presence of hazards of various risk levels or
to important information concerning the life of the product.
DANGER
WARNING
CAUTION
CAUTION
NOTICE
DANGER indicates an imminently hazardous situation which, if not avoided, will result in death or serious
injury.
WARNING indicates a potentially hazardous situation which, if not avoided, could result in death or serious
injury.
CAUTION indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate
injury.
CAUTION used without the safety alert symbol indicates a potentially hazardous situation which, if not
avoided, may result in property damage.
NOTICE indicates special instructions on installation, operation, or maintenance that are important but not
related to personal injury or property damage.
2
Please read before proceeding
Service Manual
WARNING
Installer – Read all instructions,
including this manual and the Fire
Tube Boiler Installation and Operation
Manual, before installing. Perform steps
in the order given.
User – This manual is for use only by
a qualified heating installer/service
technician. Refer to the Fire Tube Boiler
User’s Information Manual for your
reference.
Have this boiler serviced/inspected by
a qualified service technician at least
annually.
Failure to comply with the above could
result in severe personal injury, death or
substantial property damage.
NOTICE
Handling ceramic fiber materials
REMOVAL OF COMBUSTION CHAMBER LINING
WARNING
The combustion chamber insulation in this appliance contains ceramic fiber material. Ceramic fibers
can be converted to cristobalite in very high temperature applications. The International Agency for
Research on Cancer (IARC) has concluded, “Crystalline silica inhaled in the form of quartz or cristobalite
from occupational sources is carcinogenic to humans (Group 1).” Normal operating temperatures in this
appliance are below the level to convert ceramic fibers to cristobalite. Abnormal operating conditions
would have to be created to convert the ceramic fibers in this appliance to cristobalite.
When calling or writing about the boiler
– Please have the boiler model and serial
number from the boiler rating plate.
Consider piping and installation when
determining boiler location (see the Fire
Tube Boiler Installation and Operation
Manual).
Any claims for damage or shortage in
shipment must be filed immediately
against the transportation company by the
consignee.
The ceramic fiber material used in this appliance is an irritant; when handling or replacing the ceramic
materials it is advisable that the installer follow these safety guidelines.
Avoid breathing dust and contact with skin and eyes.
• Use NIOSH certified dust respirator (N95). This type of respirator is based on the OSHA
requirements for cristobalite at the time this document was written. Other types of respirators may
be needed depending on the job site conditions. Current NIOSH recommendations can be found on
the NIOSH website at http://www.cdc.gov/niosh/homepage.html. NIOSH approved respirators,
manufacturers, and phone numbers are also listed on this website.
• Wear long-sleeved, loose fitting clothing, gloves, and eye protection.
Apply enough water to the combustion chamber lining to prevent airborne dust.
Remove the combustion chamber lining from the appliance and place it in a plastic bag for disposal.
Wash potentially contaminated clothes separately from other clothing. Rinse clothes washer
thoroughly.
NIOSH stated First Aid.
Eye: Irrigate immediately.
Breathing: Fresh air.
3
Please read before proceeding
When servicing boiler –
• To avoid electric shock, disconnect electrical supply
before performing maintenance.
• To avoid severe burns, allow boiler to cool before
performing maintenance.
Boiler operation –
• Do not block flow of combustion or ventilation air to
the boiler.
• Should overheating occur or gas supply fail to shut off,
do not turn off or disconnect electrical supply to
circulator. Instead, shut off the gas supply at a location
external to the appliance.
• Do not use this boiler if any part has been under water.
The possible damage to a flooded appliance can be
extensive and present numerous safety hazards. Any
appliance that has been under water must be replaced.
Service Manual
Boiler water –
• Thoroughly flush the system (without boiler
connected) to remove sediment. The high-efficiency
heat exchanger can be damaged by build-up or
corrosion due to sediment.
• Do not use petroleum-based cleaning or sealing
compounds in the boiler system. Gaskets and seals in
the system may be damaged. This can result in
substantial property damage.
• Do not use “homemade cures” or “boiler patent
medicines”. Serious damage to the boiler, personnel,
and/or property may result.
• Continual fresh make-up water will reduce boiler life.
Mineral buildup in the heat exchanger reduces heat
transfer, overheats the stainless steel heat exchanger, and
causes failure. Addition of oxygen carried in by makeup
water can cause internal corrosion. Leaks in boiler
piping must be repaired at once to prevent the
introduction of makeup water.
Freeze protection fluids –
• NEVER use automotive antifreeze. Use only inhibited
propylene glycol solutions which are specifically
formulated for hydronic systems. Ethylene glycol is
toxic and can attack gaskets and seals used in hydronic
systems.
4
What is in this manual?
Service Manual
Service
Near boiler piping
• Typical system components
The Fire Tube Boiler display
• Display panel readout, buttons and their functions
Control module inputs
• Control module inputs and options
Control module outputs
• Control module outputs and options
General
• How the boiler operates
• How the control module operates
• Access modes -- user and installer
• Sequence of operation -- Domestic Hot Water
(DHW)/space heating
Control panel menu access
• Accessing programming mode and locating menus
(See separate guide covering the interface.)
Maintenance
• Service and maintenance schedules
• Address reported problems
• Inspect boiler area and boiler interior
• Clean condensate trap
• Check all piping for leaks
• Check air openings
• Flue vent system and air piping
• Check water system
• Check expansion tank
• Check boiler relief valve
• Inspect ignition electrode
• Check ignition ground wiring
• Check all boiler wiring
• Check control settings
• Perform start-up and checks
• Check burner flame
• Check flame signal
• Check flue gas temperature
• General maintenance
• Review with owner
• Cleaning boiler heat exchanger
Troubleshooting
Control panel parameter access
• Accessing and changing parameters from the display panel
Quick start information -- parameter
table
• An index of available adjustments and readouts, where to
access them and where to find detailed information.
Fire Tube Boiler parameters
• General
• Temperature Setting
• Data Logging
• Functions
• DHW Settings
• Outdoor Reset
• Anti-cycling
• Control Modes
• Building Management System (BMS)
• Circulation Pumps
• Service Notification
• Basic Setup
• USB
• Troubleshooting table - No display
• Checking temperature sensors
• Sensor tables
• Troubleshooting table - Fault messages displayed on
boiler interface
• Combustion analysis procedure
• Gas valve adjustment procedure
5
Service Manual
1 Service
Near boiler piping
This piping reference is included to specify the Near Boiler Piping specific to the Fire Tube boiler. This piping scheme is
important for proper operation of the SMART SYSTEM control. See the Fire Tube Boiler Installation and Operation Manual
for more detailed piping diagrams.
M
E
T
S
Y
S
M
O
R
F
DOMESTIC HOT
SYSTEM SENSOR
AIR SEPARATOR
SYSTEM
PUMP
BOILER
PUMP
WATER PUMP
TO
FROM
INDIRECT
DOMESTIC
HOT WATER
TAN K
TO SYSTEM
Y- ST R A IN E R
(RECOMMENDED)
DRAIN
(TYPICAL)
TO FLOOR
DRAIN
DIR #2000507572 00
6
1 Service (continued)
Y
The Fire Tube Boiler display
Service Manual
USB
PC
CONNECTION
LEFT SELECT KEY
The information on the bottom of the display shows the functions of the two SELECT keys (on either corner), and the
NAVIGATION dial (in the center):
RIGHT SELECT KEY
MODE
BUTTON
RESET KE
SERVICE
MENU = Left SELECT Key
SETPOINTS = NAVIGATION Dial - Pressing Down
SHDN = Right SELECT Key
7
1 Service
1 Service
Control inputs
DHW RECIRCULATION SENSOR
SYSTEM PUMP SPEED CONTROL
GAS PRESSURE SWITCH
DHW THERMOSTAT
ROOM THERMOSTAT /
ZONE CONTROL
FLOW SWITCH
DHW RECIRCULATION SENSOR
Service Manual
LOW VOLTAGE
CONNECTION
BOARD
SYSTEM SUPPLY SENSOR
OUTDOOR SENSOR
SEQUENCER / BUILDING
MANAGMENT SYSTEM
LOW WATER CUTOFF
LOUVER PROVING SWITCH
INLET TEMPERATURE
SENSOR
OUTLET TEMPERATURE /
HI-LIMIT SENSOR
FLUE GAS SENSOR
FLAME SENSOR
BLOCKED DRAIN SWITCH
DISPLAY PANEL
8
SMART CONTROL
MODULE
USB 1
USB 2
Reset
IMG00006
1 Service
1 Service (continued)
Control outputs
Service Manual
DHW RECIRCULATION
PUMP RELAY
ALARM BELL
LOW VOLTAGE
CONNECTION
BOARD
LOUVER RELAY
RUN TIME CONTACTS
BUILDING MANAGEMENT
SYSTEM
BOILER PUMP
SYSTEM PUMP
DHW PUMP
DHW RECIRCULATION PUMP
SMART CONTROL
MODULE
IGNITOR
BLOWER
GAS VALVE
USB 1
USB 2
Reset
DISPLAY PANEL
9
1 Service
1 Service
Service Manual
General Operation
How the boiler operates
The Fire Tube boiler uses an advanced stainless steel heat
exchanger and an electronic control module that allows
fully condensing operation. The blower pulls in gas and air
and pushes flue products out of the boiler through the heat
exchanger and flue piping. The control module regulates
blower speed to control boiler firing rate. The gas valve
senses the amount of air flowing into the boiler and allows
only the right amount of gas to flow.
How the control module operates
The Fire Tube boiler control module receives input from
boiler sensors. The control module activates and controls
the blower and gas valve to regulate heat input and switches
boiler, DHW, DHW recirculation, and system pumps on
and off as needed. The user/installer programs the module
to meet system needs by adjusting control parameters.
These parameters set operating temperatures and boiler
operating modes. Boiler operation can be based on boiler
outlet water temperature, boiler return water temperature
or system supply temperature, depending on the parameter
setting.
Sequence of operation
Access modes
User
The user can adjust space heating and tank target temperatures
by pressing the NAVIGATION dial when “SETPOINTS” is
flashing at the bottom of the display. The date and time, and
the temperature units can also be changed.
Installer
Most parameters are available only to the installer, accessible
by entering the installer password (5309).
Saving parameters (reference the Parameter Table -
Table 1-4 on pages 16 - 19 of this manual)
NOTICE
To save parameters and exit programming:
Press the RIGHT SELECT [SAVE] key and then press the
RIGHT SELECT [HOME] key.
To enter a parameter and continue programming:
Press the RIGHT SELECT [SAVE] key 1 time to return to the
parameter listings; press again to return to the menu listings.
Remember to press the RIGHT SELECT [HOME] key when
finished programming in order to save the changes made.
Please note that the brackets ([]) denote
screen status.
Table 1-1 shows control module normal sequences of
operation for space heating and DHW operation. The
combined operation sequence is for a typical application,
programmed to provide DHW priority.
10
1 Service (continued)
Table 1-1 Sequence of Operation
OPERATIONDISPLAY
1. Upon a call for heat, the gas pressure switch(es) must be closed.
2. Once the gas pressure switch(es) are closed, the control turns
on the appropriate pumps (system and boiler pumps for space
heating, DHW pump for DHW). The flow switch and/or LWCO
must close.
Service Manual
3. The control turns on power to the louver relay. The louver
proving switch, and blocked drain switch must close.
4. The control starts a prepurge cycle by starting the blower.
5. The control starts a trial for ignition by firing the spark
electrode and opening the gas valve.
6. If flame is not detected after the sparking ends, the control will
perform a postpurge, then start another prepurge cycle and try
to light the burner again.
attempts before locking out.
The control will perform a total of 4
11
1 Service
Table 1-1 (continued from previous page) Sequence of Operation
OPERATIONDISPLAY
7. If flame is detected, it holds the firing rate steady for a few
seconds to let the flame stabilize, then it begins to modulate the
firing rate based on a set point or some other command (such
as a 0-10V BMS signal).
8. If the space heating call for heat is active, and the tank thermostat
or sensor starts a DHW call for heat, the boiler will switch to the
DHW mode. If programmed for normal DHW operation (not as
a zone), the DHW pump will turn on first, then the boiler pump
will turn off (boiler and DHW pump operation briefly overlap to
ensure flow is maintained through the unit). This will divert the
boiler’s outlet water from the heating system and send it to the
tank coil instead. The control will then modulate to maintain the
outlet temperature to the DHW boiler set point.
a
Service Manual
9. If the boiler is not part of a Cascade, and both the space heating
and DHW calls for heat remain active long enough, the boiler will
switch back and forth between the two heating modes until one
of them is satisfied.
10. Once both calls for heat are satisfied, the control will turn off
the burner. The blower will continue to run during the postpurge
period.
11. Any pumps that are running will continue to run for their
respective pump delay times before turning off, unless
programmed to remain on continuously. A 60 second anti-cycle
period will start, which will delay any new call for heat until it
times out.
12. In Standby, ready to start a new cycle.
12
Service Manual
1 Service
1 Service (continued)
Display panel menu access
Table 1-2 Use this procedure to access menus from the display panel
BUTTON
SCREEN
STATUS
[MENU]
OPERATIONDISPLAY
Press and hold the LEFT SELECT soft key [MENU]
for five (5) seconds.
Rotate the NAVIGATION dial clockwise until 5 is
displayed (first digit on the left).
Press the NAVIGATION dial to select the next digit.
Rotate the NAVIGATION dial clockwise until 3 is
shown in the display.
Press the NAVIGATION dial 2 times to move to the last
digit. Rotate the NAVIGATION dial counterclockwise
until 9 is displayed.
[SAVE]Press the RIGHT SELECT soft key [SAVE].
13
Service Manual
1 Service
1 Service
Display panel parameter access
Table 1-3 This is a typical example of accessing a parameter, shown for parameter Temperature Settings, MIN
SH Setpt
BUTTON
This example shows how to access parameter Temperature Settings. The first display shown is at the beginning
of the menu listings, after entering the installer access code.
SCREEN
STATUS
OPERATIONDISPLAY
Rotate the NAVIGATION dial counterclockwise until
the arrow (>) is next to TEMPERATURE SETTINGS.
Press the NAVIGATION dial one time.
14
Rotate the NAVIGATION dial counterclockwise until
the arrow (>) is next to MIN SETPT.
Press the NAVIGATION dial one time.
Rotate the NAVIGATION dial to the desired
temperature.
Service Manual
1 Service (continued)
Display panel parameter access (cont.)
Table 1-3 This is a typical example of accessing a parameter, shown for parameter Temperature Settings, MIN
SH Setpt
BUTTON
This example shows how to access parameter Temperature Settings. The first display shown is at the beginning
of the menu listings, after entering the installer access code.
SCREEN
STATUS
[SAVE]
[EXIT]
OPERATIONDISPLAY
Press the RIGHT SELECT soft key [SAVE] one time.
Press the LEFT SELECT soft key [EXIT] if all
desired changes have been made.
[HOME]
Wait for the new settings to be saved.
Press the LEFT SELECT soft key [HOME].
15
Service Manual
1 Service
1 Service
Parameter table
Table 1-4 This table lists SMART SYSTEM control module parameters and where to access them
MenuDescription
Vacation Mode (On/Off)20YesYes
Time and Date 20YesYes
Software Version (read only)20NoYes
Temperature Units (ºC/ºF)20YesYes
SH Night Setback Offset
IF SH NSB > 0:
i. SH Night Setback On Times
ii. SH Night Setback Off Times
GENERAL
TEMPERATURE SETTINGS
DHW Night Setback Offset
IF DHW NSB > 0:
i. DHW Night Setback On Times
ii. DHW Night Setback Off Times
Display Timeout21NoYes
Display Contrast21YesYes
SH1 Set Point User21YesYes
Minimum SH Set Point21NoYes
Maximum SH Set Point21NoYes
Offset SH1 Set Point21NoYes
Differential SH1 Set Point21NoYes
SH2 Set Point User21YesYes
Offset SH2 Set Point21NoYes
Differential SH2 Set Point21NoYes
SH3 Set Point User21YesYes
Offset SH3 Set Point21NoYes
Differential SH3 Set Point21NoYes
3-Way Valve Time21NoYes
See
Page
User Access
20NoYes
21NoYes
Installer
Access
DATA
LOGGING
FUNCTIONS
DHW SETTINGS
Reset Last 10 Errors21NoYes
Service Mode Delay22NoYes
Freeze Protection Pump On22NoYes