Linksys LAPAC1200C User Manual

User Guide
Wireless Access Point With Cloud Manager
LAPAC1200C / LAPAC1750C
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Contents
Package Contents .................................................................................................. 4
Device Features ....................................................................................................................................... 4
Mounting Guide ........................................................................................................................................ 5
Access Point Setup Guide ................................................................................... 6
Setup to manage your access point with Linksys cloud server .............................................. 6
Setup to manage your access point locally with browser-based admin tool ..................... 7
Cloud Management Interface ............................................................................. 8
Networks .................................................................................................................................................... 8
Overview .................................................................................................................................................. 10
Access Points ........................................................................................................................................ 11
Wireless .................................................................................................................................................... 16
Clients ....................................................................................................................................................... 21
Settings .................................................................................................................................................... 23
Account settings................................................................................................................................... 24
Inventory .................................................................................................................................................. 27
Local Management Interface ........................................................................... 28
Setup Wizard (Local Administration) ............................................................................................. 28
Administration ....................................................................................................................................... 32
LAN ............................................................................................................................................................ 41
Wireless .................................................................................................................................................... 47
Captive Portal ........................................................................................................................................ 80
Cluster ...................................................................................................................................................... 89
System Status ....................................................................................................................................... 96
Maintenance ........................................................................................................................................ 106
Appendix A - Troubleshooting ...................................................................... 112
Overview ............................................................................................................................................... 112
General Problems .............................................................................................................................. 112
Appendix B - About Wireless LANs ............................................................. 114
Overview ............................................................................................................................................... 114
Wireless LAN Terminology ............................................................................................................. 114
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Appendix C - PC and Server Configuration ............................................. 118
Overview ............................................................................................................................................... 118
Using WEP ............................................................................................................................................ 118
Using WPA2-PSK .............................................................................................................................. 119
Using WPA2-Enterprise .................................................................................................................. 119
802.1x Server Setup (Windows 2000 Server) ....................................................................... 120
802.1x Client Setup on Windows XP ......................................................................................... 129
Using 802.1x Mode (without WPA) ............................................................................................. 135
Regulatory Approvals ...................................................................................................................... 136
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Package Contents

Linksys Wireless Access Point
Quick Start Guide
Ethernet Cable
AC Power Adapter
CD with Documentation
Mounting Bracket
Mounting Kit
Ceiling Mount Back Plate
Drilling Layout Template

Device Features

There is one indicator light on the front/top of the access point.
Light Color Activity Status
Green
Blue
Red Solid Startup process or update failed; hard reset or service required.
Blinking System is starting.
Solid System is normal; no wireless devices connected.
Blinking Software upgrade in process.
Solid System is normal; at least one wireless device connected.

Ports and Button

Power Port—Connect the AC power adapter to this port.
Note—Use only the adapter that came with your access point.
Ethernet Port—Connect a wired network device to this port. This port supports PoE (Power
over Ethernet) with a PoE switch or PoE injector. LAPAC1200C and LAPAC1750C can be powered on from an 802.3 af/at (PoE+) compliance source. Using CAT5e or better cable is high recommended. The maximum power consumption of LAPAC1200C is 13W and LAPAC1750C is 15W.
Note—When both PoE and AC power adapter are connected to access point, device will get power from PoE as higher precedence.
Reset Button—Press and hold this button for less than 15 seconds to power cycle device. Press and hold for longer than 15 seconds to reset the device to factory default settings.
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Mounting Guide

To avoid overheating, do not install your access point if ambient temperatures exceed 104°F (40°C). Install on a flat, stable surface, near the center of your wireless coverage area making sure not to block vents on the sides of the device enclosure.

Wall Installation

1. Position drilling layout template at the desired location.
2. Drill four screw holes on the mounting surface. If your ethernet cable is routed behind the wall, mark ethernet cable hole as well.
3. Secure the mounting bracket on the wall with anchors and screws.
4. If your ethernet cable is routed behind the wall, cut or drill the ethernet cable hole you marked in Step 2. Feed the ethernet cable through the hole.
5. Connect the ethernet cable and/or AC power adapter to your device.
6. Slide the device into the bracket. Turn clockwise until it locks into place.

Ceiling Installation

1. Select ceiling tile for mounting and remove tile.
2. Position drilling layout template at the desired location.
3. Drill four screw holes and ethernet cable hole on the surface of ceiling tile.
4. Place back plate on the opposite side of ceiling tile. Secure mounting bracket to the ceiling tile with flathead screw and nut. Route the ethernet cable through the ethernet cable hole.
5. Replace tile in ceiling.
6. Connect the ethernet cable and/or AC power adapter to your device
7. Slide the device into the bracket. Turn access point clockwise until it locks.
IMPORTANT—Improper or insecure mounting could result in damage to the device or personal injury. Linksys is not responsible for damages caused by improper mounting.
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Access Point Setup Guide

Once your Linksys access point is installed, choose which way you will manage it:
Remotely, using the Linksys cloud server, or
Locally, through a browser-based user interface

Setup to manage your access point with Linksys cloud server

Step 1

Make sure the access point is powered on and connected with an ethernet cable to your network with internet access. By factory default, the IP address is assigned by a DHCP server. If there is no DHCP server in your network, the default IP address is 192.168.1.252/255.255.255.0.

Log in to the access point’s browser-based admin tool locally and click the Configure LAN Settings link. Change the IP address or VLAN so the access point can access the internet.

If the indicator light is off, check that the AC power adapter, or PoE cable, is properly connected on both ends.

Step 2

Enter http://Business.Linksys.com in a web browser to access the cloud dashboard. If you already have a Linksys Small Business Cloud server account, log in.
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If not, create an account by completing the on-screen forms. Then, register the access point at the new account.
We'll send you a confirmation email. Click on the link and finish setting up your access point.
Setup to manage your access point locally with browser­based admin tool

Step1

Make sure the access point is powered on and connected with an ethernet cable to your network. If the indicator light is off, check that the AC power adapter, or PoE cable, is properly connected on both ends.

Step 2

Enter the IP address of your access point. By default, the IP address will be assigned by a DHCP server (usually the network router). If there is no DHCP server on your network, the default IP address is 192.168.1.252/255.255.255.0.

Step 3

Type in default username: admin, and password: admin.

Step 4

Click Login and disable the cloud management capability by clicking the Disable Cloud Manager button in the upper right corner of the screen.
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Cloud Management Interface

Once you are logged in to Business.Linksys.com you can create and manage your networks.

Networks

Create network

To create a new network, go to Networks and click
New Network
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Choose a name for your network and add any descriptive notes about the network. Choose an icon to represent your network.
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Overview

Overview provides information on a network, its access points and client devices:
Clients and usage
Top clients per usage
Top devices per usage
Channel
Devices on map
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Access Points

Go to Networks and click on a network name. Click on access points on your network.
To add a new access point to the network, click Add access point.
Access Points
in the menu bar to manage
1. Connect your access point to internet.
2. Enter the MAC address and serial number of the access point you want to add, then click
Next.
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Once the access point has been found, you can rename it and click the Add device button.

Monitor

Load—Shows the access point’s consumption of CPU load.
Memory—Shows the access point’s consumption of memory.
Status—Shows the access point’s status for the last seven days
Clients and usage—Shows data about clients and traffic for the last seven days.
Connected clients—Shows the list of connected clients.
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Details

View whether the access point is connected to the cloud. See the current firmware version and check for updates. You can also see the MAC address, model number, the name you gave it and any device notes or description.

Wireless slot

To add a new wireless name to the device, click Add wireless name and select one from the list.
Authentication—Shows whether the wireless name is open or requires a password.
Broadcast—Shows how many access points in the network are broadcasting the wireless name.
Splash page—Shows whether a splash page is enabled or disabled.
Bandwidth limit—Shows the bandwidth limit set by the administrator.
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TCP/IP

Configure IP—Select Automatic Configuration or Static IP Address.
Server IP—Enter an unused IP address from the address range used on your LAN.
Gateway—Enter the gateway for IP Server.
Subnet mask—Enter the subnet mask for the IP address.
Primary DNS server—Enter the DNS Address.
Secondary DNS server—Optional.
VLAN Tagging—Enter tag of your VLAN.

Radio

Radio mode—Choose a radio mode
Channel width --Choose 20 MHz, 40 MHz or 80 MHz
Channel—Choose Auto or a channel from 1-5
TX Power—Choose the strength of signal when access point is transmitting
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Tools

Ping tool—Determine the accessibility of a host on the network.
Blink LED—Make your device LED blink so you can identify it.
Rogue access point detection—Detect an unexpected or unauthorized access point installed in a secure network environment.

More

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Time zone—View and edit the device time zone.
Local access—The username and password for local access to device. Default is “admin”.
Remote syslog status --Decide whether to send logs to a Syslog server and enter the server’s IP
address.
LED Light—Device LED status.

Wireless

Create, view and edit names for the wireless names on your networks.
To create a new wireless name, choose a network, click Wireless and then + New wireless
name
.
Wireless Settings
To edit a wireless name’s settings, click settings to the right of a wireless name.
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General

Wireless Name—Choose a name and decide whether to broadcast or hide that name. Authentication—Choose whether to protect the wireless name with a password or allow all
devices to connect. If using a password, choose a security type - either WEP or WPA2.
Status—Enable or disable the wireless name. Disabled wireless names will not be broadcast.
Delete wireless name—Remove the wireless name and all settings from the cloud.
Be sure to click the Save button when you are finished making changes.

Broadcasting

Choose whether to broadcast the wireless names available on an access point.
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Splash page

Enabled/Disabled—Choose whether to send users to a splash page when connecting to the
wireless name.
Content
Content
o Welcome title—Create a greeting. o Login Instruction—Tell users how to log in.
Authentication
o Password label—Label the password field. o Success text—Create a message for users who log in successfully. o Failure text—Create a message for users who are unsuccessful logging in.
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Term of use policy
o Policy label—Create message to instruct users to confirm they have read your
terms of use.
o Policy—Create terms of use.
Be sure to click the Save button when you are finished making changes.
Styles
Style
o Logo—Upload a file as a logo for your wireless name. o Colors—Choose colors for background, text and buttons.
Be sure to click the Save button when you are finished making changes.
Settings
Client session time out—Set the amount of time (in minutes) that clients can remain connected to the wireless name. Allowed range is 0-1440 minutes.
Authentication type—Choose whether to require users to enter a password to move beyond the splash page.
Set password—Choose a password for users to enter.
Custom landing page (Promotional URL)—Turn on to redirect users to a specific website
after authentication.
URL—Enter the URL of the website users will be redirected to after authentication.

Bandwidth limit

Per wireless bandwidth limit—Turn on bandwidth limit and use the slider to set the
maximum bandwidth (in Mbps) for devices on the wireless band.
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VLAN

VLAN tagging—Turn on to enable tags on traffic related to this wireless name.
VLAN ID—Choose a VLAN ID.

Advanced

Client isolation—When turned on, prevents wireless clients from connecting to each other.
Maximum concurrent clients—When turned on, limits the number of clients that can be
connected at the same time.
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Clients

Click the settings icon in the far column to view information about a specific client. You also can change the client’s name.
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Details

MAC address—Client MAC address
Name—Custom client label
Notes—Client note or description
First seen—The first time the client connected
Last seen—Last seen client date

Connection

Duration—How long the client has been connected
Traffic—The speed of the connection
Signal—The strength of the connection
Last seen—The last time the client was connected
Wireless Name—The Wi-Fi SSID the client connected to
Device IP address—The client’s IP address
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Settings

Select a network and click on the Settings tab. Choose a setting to view or edit.

General

View or edit a network’s icon, name and any notes. You can also delete a network from cloud management.

Access point configuration

View or edit a network’s time zone, local login information, remote syslog status and turn the access point’s light on or off.

Notifications

Decide whether to send email notifications to network members when an access point goes offline.
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Account settings

To view or edit your account settings, click on your account name and choose Account settings from the drop-down menu.

Account

Time zone—Set the time zone for your account.
Language—Set the language for the user interface.
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Profile

The profile screen shows your personal data:
Name
Last name
Email
Phone number
Time zone
Language

Security

Change your account password and view information about users logged in to the cloud management account.
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Members

Lists all the members of the account.
To add a new member to an account, click on New account member.
You can also add a new member to your network by clicking the person icon on the far right of the menu bar. Click Invite Viewer).
Member
and enter and email address and assign permissions (Manager or
To transfer ownership of your account, click Transfer ownership and enter the email address of
the member you would like to give ownership.
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Inventory

Inventory is the virtual deposit for the devices you're not using.
To add a device, click the Add new access point button.
Connect your device to the internet
Enter the MAC address and serial number of the device you want to add. Click the Next button.
Once the device has been found, rename it and click the Add access point button.
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Local Management Interface

Setup Wizard (Local Administration)

If you are setting up the access point as a standalone device, run the Setup Wizard. If the access point will be part of a cluster – master or slave - go to Configuration > Cluster > Settings & Status page instead.
1. Click the Quick Start tab on the main menu.
2. On the first screen, click Launch...
3. Set the password on the Device Password screen, if desired.
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4. Configure the time zone, date and time for the device on System Settings screen.
5. On the IPv4 Address screen configure the IP address of the device ( then click Next.
Static
or
Automatic
)
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6. Set the SSID information on the Wireless Network screen. Click Next. If you want to
configure more than four SSIDs, go to Configuration > Wireless > Basic Settings. The
access point supports up to eight SSIDs per radio.
7. On the Wireless Security screen, configure the wireless security settings for the device. Click Next. If you are looking for security options that are not available in the wizard, go to Configuration > Wireless Security page. The access point supports more sophisticated security options there.
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