Linksys CIT300 Owner's Manual

Voice

Dual-Mode

Internet Telephony Kit

User Guide

Model No.

CIT300

Specifications are subject to change without notice. Linksys is a registered trademark or trademark of Cisco Systems, Inc. and/or its affiliates in the U.S. and certain other countries. Copyright © 2006 Cisco Systems, Inc. All rights reserved. Other brands and product names are trademarks or registered trademarks of their respective holders.

WARNING: This product contains chemicals, including lead, known to the State of California to cause cancer, and birth defects or other reproductive harm. Wash hands after handling.

How to Use the User Guide

This User Guide has been designed to make understanding how to use the Dual-Mode Internet Telephony Kit easier than ever. Look for the following items when reading this User Guide:

This exclamation point means there is a caution or warning and is something that could damage your property or Dual-Mode Internet Telephony Kit.

This question mark provides you with a reminder about something you might need to do while using the Dual-Mode Internet Telephony Kit.

This checkmark means there is a note of interest and is something you should pay special attention to while using the Dual-Mode Internet Telephony Kit.

Dual-Mode Internet Telephony Kit

In addition to these symbols, there are definitions for technical terms that are presented like this:

Also, each figure (diagram, screenshot, or other image) is provided with a figure number and description, like this:

Figure numbers and descriptions can also be found in the “List of Figures” section.

CIT300-UG-60519A DF

Figure 0-1: Sample Figure Description

word: definition.

Dual-Mode Internet Telephony Kit

IMPORTANT SAFETY INSTRUCTIONS

BEFORE USING YOUR TELEPHONE EQUIPMENT, BASIC SAFETY PRECAUTIONS SHOUD ALWAYS BE FOLLOWED TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK AND INJURY, INCLUDING THE FOLLOWING.

• Read and follow all warnings and instructions marked on the product.

Cordless Internet Telephony Kit

• Do not use this product near water, laundry tub, in a wet basement, or near a swimming pool.

• Do not place this product on an unstable table. The product may fall and be damaged.

• This product should never be placed near or over a radiator or heat register.

• This product should be operated only from the type of power source indicated on the label.

• Do not allow anything to rest on the power cord. Do not locate this product where the cord will be abused by persons walking on it.

• Do not overload wall outlets and extension cords as this can result in the risk of fire or electric shock.

• Avoid using a telephone during an electrical storm. There may be a remote risk of electric shock from lightning.

• Do not use this product to report a gas leak in the vicinity of the leak.

• Do not use this product near intensive care medical equipment or by persons with pacemakers.

• Due to the radio signals between base station and handset, wearers of hearing aids may experience interference in the form of a humming noise.

SAVE THESE INSTRUCTIONS

Cordless Internet Telephony Kit

BATTERIES

• Use only the battery type listed in the instruction manual. Do not use lithium batteries or nonrechargeable batteries that may damage the handset and charger.

• Do not dispose of the battery in a fire, as they can explode.

• Do not open or mutilate the battery. Released electrolyte is corrosive and can cause damage to the eyes or skin. It can be toxic if swallowed.

• Avoid contact with metal objects when handling the battery. These objects could short out the batteries or cause the conductor to overheat resulting in burns.

• Do not attempt to recharge the battery cell by heating it. Sudden release of battery electrolyte can cause burns or irritation to the eyes or skin.

• Observe the proper polarity, or direction, of any battery. Reverse insertion of the battery cell can result in leakage or explosion.

• Remove the battery cells if you do not plan to use the product for several months at a time.

• Discard any "dead" batteries because they are likely to leak into the product.

• Do not store this product or the battery in a high temperature area. Battery stored in a freezer or refrigerator should be protected from condensation during storage and defrosting. Battery should be stabilized at room temperature before using.

• Your battery is rechargeable and can be recycled once it outlives its usefulness. Depending upon your local and state law, it might be illegal to dispose of this battery into a municipal waste system. Check with your local solid waste company for more information on your recycling options for the battery cells.

SAVE THESE INSTRUCTIONS

Table of Contents

Chapter 1: Introduction 1

Welcome 1 What’s in This User Guide? 2

Chapter 2: Getting to Know the Dual-Mode Internet Telephony Kit

Overview 3 The Charger 3 The USB Base Station 4 The Handset’s Front Panel 5 The Handset’s Side Panel 6 The Handset’s Back Panel 7 The Handset’s Display Screen 8

Chapter 3: Getting Started 13

Overview 13 Before You Begin 13 Getting Started with the Handset 14 Getting Started with the USB Base Station 15 Powering On the Handset 15 Setting Up Your PC 16 Using the Telephony Kit 18 Setting the Handset’s Clock 19

Chapter 4: Using the Dual-Mode Internet Telephony Kit 21

Overview 21

Dual-Mode Internet Telephony Kit

Using the Handset 21 Making Skype Calls 24 Making Landline Calls 27 Making Skype or Landline Calls 29 Using the Phonebook 31 Using Voicemail 41 Using the Call Records 44 Using Additional Features 49 Customizing the Handset 52 Using Advanced Features 59 Managing the Handsets 67 Using Multiple Handsets 72

Appendix A: Troubleshooting 75

Common Problems and Solutions 75 Frequently Asked Questions 78 Default Settings 79

Appendix B: Specifications 81

Environmental 82

Appendix C: Regulatory Information 83

IMPORTANT SAFETY INSTRUCTIONS. READ CAREFULLY AND KEEP FOR FUTURE REFERENCE. 83 Environment and Safety 83 Compliance Information 85 European Union 90

Appendix D: Warranty Information 99 Appendix E: Contact Information 101

List of Figures

Figure 2-1: Handset on Charger 3 Figure 2-2: Front Panel of USB Base Station 4 Figure 2-3: Back Panel of USB Base Station 4 Figure 2-4: Front of Handset 5 Figure 2-5: Headset Port 6 Figure 2-6: Back Panel of Handset 7 Figure 2-7: Handset with Clip 7 Figure 3-1: Handset’s Batteries 14 Figure 3-2: Handset on Charger 14 Figure 3-3: Connect to the LINE Port 15 Figure 3-4: Audio for Windows 2000 17 Figure 3-5: Volume Control for Windows 2000 17 Figure 3-6: Skype Access Screen 18 Figure 3-7: Front of Handset 19 Figure 4-1: Front of Handset 21 Figure 4-2: Page the Handset 22 Figure 4-3: Headset 30

Dual-Mode Internet Telephony Kit

Chapter 1: Introduction

Welcome

Thank you for choosing the Linksys Dual-Mode Internet Telephony Kit. It will allow you to make phone calls using your broadband connection (through Skype™) and traditional phone service.

The Telephony Kit gives you cordless convenience, so you don't have to sit in front of your computer when you want to talk to your friends. The Telephony Kit comes with a handset, its charger, and a USB base station. You plug the USB base station into your computer using USB, and then connect its LINE port to a telephone wall jack.

With the Skype application running on your computer, the handset can display your contact list on its display. Find your contact, press the Skype button, and start talking.

The Telephony Kit also supports SkypeOut™ dialing and works as a regular phone. It rings when you have a Skype, SkypeIn™, or landline call coming in, and it provides caller ID. You can hit the mute button for privacy, or use the speakerphone function to let everyone join in.

The Linksys Dual-Mode Internet Telephony Kit gives you all the functionality of a regular phone plus the capability to handle Skype calls.

Dual-Mode Internet Telephony Kit

Chapter 1: Introduction Welcome

Dual-Mode Internet Telephony Kit

What’s in This User Guide?

This guide covers the steps for installing the Dual-Mode Internet Telephony Kit.

• Chapter 1: Introduction This chapter describes the Telephony Kit’s applications and this User Guide.

• Chapter 2: Getting to Know the Dual-Mode Internet Telephony Kit This chapter describes the physical features of the Telephony Kit.

• Chapter 3: Getting Started This chapter explains how to connect and set up the Telephony Kit.

• Chapter 4: Using the Dual-Mode Internet Telephony Kit This chapter discusses how to make calls and configure different features of the Telephony Kit.

• Appendix A: Troubleshooting This appendix describes some potential problems and solutions, as well as frequently asked questions, regarding use of the Telephony Kit.

• Appendix B: Specifications This appendix provides the technical specifications for the Telephony Kit.

• Appendix C: Warranty Information This appendix supplies the warranty information for the Telephony Kit.

• Appendix D: Regulatory Information This appendix supplies the regulatory information regarding the Telephony Kit.

• Appendix E: Contact Information This appendix provides contact information for a variety of Linksys resources, including Technical Support.

Chapter 1: Introduction

What’s in This User Guide?

Dual-Mode Internet Telephony Kit

Chapter 2: Getting to Know the Dual-Mode Internet Telephony Kit

Overview

The Telephony Kit includes six items:

• A handset

• A charger with built-in power adapter

• A USB base station with built-in USB cable

• A power adapter for the USB base station

• A belt clip for the handset

• An RJ-11 telephone cable

The Charger

The Telephony Kit comes with a charger, which plugs into an electrical outlet. When the handset’s power runs low, slide it into the charger, and the handset will begin recharging automatically.

Chapter 2: Getting to Know the Dual-Mode Internet Telephony Kit Overview

Figure 2-1: Handset on

Charger

Dual-Mode Internet Telephony Kit

The USB Base Station

For Skype calls, the USB base station transmits voice calls between the handset and your Skype-enabled PC. For landline calls, it transmits voice calls between the handset and your landline.

Front Panel

skype LED Blue. The skype LED lights up and is solidly lit during a Skype call.

PHONE LINE LED Amber. The PHONE LINE LED lights up and is solidly lit during a landline call.

Page Button

Page Button Press this button to page your handset. To stop the page, press the right soft key on your

handset. You will also use this button if you need to register additional handsets (refer to “Chapter 4: Using the Dual-Mode Internet Telephony Kit” for more information).

Back Panel

LINE Port Use the LINE port to connect the USB base station to your telephone wall jack with an

RJ-11 telephone cable.

Power Port Use the power port to connect the power adapter of the USB base station.

Built-in USB Cable Use this cable to connect the USB base station to a USB port of your Skype-enabled PC.

Chapter 2: Getting to Know the Dual-Mode Internet Telephony Kit

Figure 2-2: Front Panel of

USB Base Station

Figure 2-3: Back Panel of USB

Base Station

The USB Base Station

The Handset’s Front Panel

The LED and keys of the handset are described here. You can have up to four cordless handsets for a single USB base station (refer to “Chapter 4: Using the Dual-Mode Internet Telephony Kit” for more information).

LED Red. The LED lights up when the handset is in use. It flashes when there is an

incoming call or a message waiting.

Dual-Mode Internet Telephony Kit

LED

The context-sensitive keys are described in this table.

Icon Name Function

Soft Key Press this key to select the appropriate

action shown on the left- or right-hand side of the screen.

Navigation Pad This lets you navigate menus in up and

down directions, as well as left to right.

During standby mode, press up or down to see the Skype contact list. Press left to view the SKYPE menu, or press right to view the DIALED list.

Call Press this key to make or answer calls.

Chapter 2: Getting to Know the Dual-Mode Internet Telephony Kit The Handset’s Front Panel

Navigation Pad

* or Ringer Off

Soft Key

Call

Intercom

skype

Soft Key

Power or End Call

#, Key Lock, or Pause

Calls or Speakerphone

Figure 2-4: Front of

Handset

Dual-Mode Internet Telephony Kit

Icon Name Function

Power or End Call

* or Ringer Off This button performs all the functions of

#, Key Lock, or Paus e

Intercom Press this button to access the intercom

skype Press this button to access your Skype

Press this key to power the handset on or off.

Press this key to end a call or exit the current menu without saving changes.

a * (star) key or turns the handset’s ringer on or off.

This button performs all the functions of a # (pound) key, locks the keys, or enters a pause.

feature.

contact list.

NOTE: If the battery charge is low, the handset may not power on for up to 15 minutes.

HEADSET

Calls or Speakerphone

Press this button to access call records or use the speakerphone.

The Handset’s Side Panel

If you have a headset (optional), open the headset flap. Then plug your headset into the headset port.

Chapter 2: Getting to Know the Dual-Mode Internet Telephony Kit

Figure 2-5: Headset

Port

The Handset’s Side Panel

The Handset’s Back Panel

The handset’s speakerphone and battery compartment are located on the back panel. For directions on how to insert the batteries, refer to “Chapter 3: Getting Started.”

Dual-Mode Internet Telephony Kit

The included belt clip snaps onto the back of the handset.

Speakerphone

Chapter 2: Getting to Know the Dual-Mode Internet Telephony Kit The Handset’s Back Panel

Battery Compartment

Figure 2-6: Back Panel

of Handset

Belt Clip

Figure 2-7: Handset

with Clip

Dual-Mode Internet Telephony Kit

The Handset’s Display Screen

The display screen shows descriptive icons, a call timer (displayed during a call), and menus for settings.

Display Screen Icons

Various icons can appear on the handset’s display screen. They are described in this table:

Icon Description Icon Description

Base/Handset Link Name

Landline or Intercom Call in Progress Number

Battery Full

(This bar shortens as the battery charge runs low.)

Speaker Volume Level

Alarm Clock Internal Melody

Ringer Off External Melody

Key Lock Mode

Battery Empty

(Recharge the handset.)

1 block = lowest volume 5 blocks = highest volume

(for intercom calls)

(for landline calls)

Chapter 2: Getting to Know the Dual-Mode Internet Telephony Kit

The Handset’s Display Screen

Icon Description Icon Description

Home Phone/Landline Volume

Mobile Phone Display Contrast

Gender Office Phone

Address (Country, State/Province, City) Birthday

USB Base Station/Skype Melody Language

Landline Voicemail Online Status

Skype Voicemail/Retrieved Skype Voicemail Skype Call in Progress

New Skype Voicemail Skype ID

Time

Dual-Mode Internet Telephony Kit

Call Timer

When you are on a call, the call timer shows the duration of your current call.

Chapter 2: Getting to Know the Dual-Mode Internet Telephony Kit The Handset’s Display Screen

Dual-Mode Internet Telephony Kit

Menus

The handset offers multiple menus for settings and features.

Main Menu

From the standby screen, press the left soft key to select MENU. Use the navigation pad to scroll through the menus and sub-menus.

SKYPE DISPLAY SOUNDS ADVANCED SYSTEM

CONTACTS CLOCK HANDSET (HS) TOUCH & DIAL REGISTER

USER STATUS TIME FORMAT HS KEY TONES AUTO ANSWER BASE SELECT

VOICEMAIL HANDSET NAME HS TONES ALARM CLOCK DELETE HS

CREDITS CONTRAST TIMER CHANGE PIN

CHAT ALERT LANGUAGE STOPWATCH RESET

WALLPAPER DIAL MODE

COLOR RECALL

PAUSE

PAB X

During menu mode, select OK or SAVE (press the left soft key) to save your changes. Select CANCEL to cancel your changes. Press the Power or End Call key to cancel changes and return to the standby screen.

Chapter 2: Getting to Know the Dual-Mode Internet Telephony Kit

The Handset’s Display Screen

Phonebook (PHBK) Menu

From the standby screen, press the right soft key to select NAMES. Use the navigation pad to scroll through the menus and sub-menus.

PRIVATE SHARED

VIEW VIEW

USE NUMBER USE NUMBER

DETAILS EDIT

EDIT TO PRIVATE

TO S H A RED DEL E T E

DELETE ADD ENTRY

ADD ENTRY STATUS

QUICK DIAL DELETE ALL

STATUS

DELETE ALL

Dual-Mode Internet Telephony Kit

Chapter 2: Getting to Know the Dual-Mode Internet Telephony Kit The Handset’s Display Screen

Dual-Mode Internet Telephony Kit

Call Records Menu

Press the Calls or Speakerphone button to access the call records. Use the navigation pad to scroll through the menus and sub-menus.

MISSED DIALED RECEIVED CALL TIMERS DELETE CALLS

USE NUMBER USE NUMBER USE NUMBER LAST CALL MISSED

DETAILS DETAILS DETAILS DIALED DIALED

USE NUMBER USE NUMBER USE NUMBER RECEIVED RECEIVED

LIST LIST LIST ALL CALLS VMWI

TO PRIVATE TO PRIVATE TO PRIVATE CLEAR ALL ALL CALLS

TO SHARED TO SHARED TO SHARED

DELETE DELETE DELETE

TO PRIVATE TO PRIVATE TO PRIVATE

TO SHARED TO SHARED TO SHARED

DELETE DELETE DELETE

(VoiceMail Waiting Indication)

Proceed to “Chapter 3: Getting Started.”

Chapter 2: Getting to Know the Dual-Mode Internet Telephony Kit

The Handset’s Display Screen

Chapter 3: Getting Started

Overview

Run the Setup Wizard on the Setup CD-ROM for installation of the Telephony Kit. If you wish, you can follow the instructions in this chapter and run the Setup Wizard when instructed to do so.

Before You Begin

Make sure you have an active Skype account (www.skype.com) and a PC with the following:

• Windows 2000 or XP

• Skype software (www.skype.com)

• High-speed Internet connection

• Available USB port

If you have traditional phone service (a landline), make sure you have an available telephone wall jack.

Dual-Mode Internet Telephony Kit

Chapter 3: Getting Started Overview

Dual-Mode Internet Telephony Kit

Getting Started with the Handset

To insert the batteries and charge them, follow these instructions:

1. Remove the cover of the battery compartment.

2. Insert the two NiMH rechargeable, AAA batteries (included). Make sure the polarities are correct. (The + and - ends of the batteries should be in the + and - slots of the compartment.)

3. Slide the cover upward until it snaps into place.

4. Plug the charger’s power adapter into an electrical outlet.

5. Place the handset on the charger. For the initial charge, let the batteries charge for 14 hours before using the handset. This maximizes battery performance and life.

NOTE: The handset may become warm during the initial charge.

NOTE: If the batteries are low, the handset may not power on for up to 15 minutes

and will emit a warning tone. Place the handset on the charger to recharge.

Proceed to the next section, “Getting Started with the USB Base Station.”

Figure 3-1: Handset’s

Batteries

Figure 3-2: Handset on

Charger

Chapter 3: Getting Started

Getting Started with the Handset

Getting Started with the USB Base Station

To connect the USB base station, follow these instructions:

1. If you have a landline, connect a RJ-11 telephone cable (included) to the LINE port of the USB base station. Then connect the other end to your telephone wall jack.

2. Connect the USB cable of the USB base station to a USB port on your Skype-enabled PC.

3. Connect the included power adapter to the power port of the USB base station. Then plug the power adapter into an electrical outlet.

Proceed to the next section, “Powering On the Handset.”

Powering On the Handset

When the handset is fully charged, press and hold down the Power or End Call key for two seconds; this will power on the handset. To power off the handset, press and hold down the Power or End Call key for two seconds.

Proceed to the next section, “Setting Up Your PC.”

Dual-Mode Internet Telephony Kit

Figure 3-3: Connect to the

LINE Port

Chapter 3: Getting Started Getting Started with the USB Base Station

Dual-Mode Internet Telephony Kit

Setting Up Your PC

Make sure you have an active Skype account and Skype software installed on your PC. The Telephony Kit depends on Skype software to place Internet phone calls. For more information about Skype, visit www.skype.com.

Running the Setup Wizard

1. Insert the Setup CD-ROM in your Skype-enabled PC’s CD-ROM drive.

2. The Setup Wizard will automatically run. Follow the on-screen instructions.

If the Setup Wizard does not automatically run, click Start. Click Run. In the field provided, enter D:\SetupWizard.exe (if “D” is the letter of your CD-ROM drive).

3. When the installation is complete, a shortcut icon will appear on your desktop. If your PC runs Windows 2000, you may need to restart the PC.

Adjusting the Speaker Volume

To manually adjust the speaker volume on your PC, follow the instructions for your operating system.

Windows XP

1. Click Start and select Control Panel.

2. Click Sounds, Speech, and Audio Devices, and then click Sound and Audio Devices.

3. Click the Audio tab.

NOTE: After the USB driver is installed, the Telephony Kit should start automatically whenever you power on the PC.

Chapter 3: Getting Started

Setting Up Your PC

4. From the Sound Playback drop-down menu, select Linksys CIT300.

5. Click the Apply button.

6. Click the Volume button.

7. To obtain the best sound quality, adjust the volume using the slider. Close the window when finished.

8. Return to the Sound Playback drop-down menu, and select your original sound device.

9. Click the OK button.

Windows 2000

1. Click Start and select Settings. Click Control Panel.

Dual-Mode Internet Telephony Kit

2. Double-click Sound and Multimedia.

3. Click the Audio tab.

4. From the Sound Playback drop-down menu, select USB Audio Device.

5. Click the Apply button.

6. Click the Volume button.

7. Adjust the volume using the slider to obtain the best sound quality.

8. Close the window when finished.

Chapter 3: Getting Started Setting Up Your PC

Figure 3-4: Audio for Windows 2000

Figure 3-5: Volume Control for

Windows 2000

Dual-Mode Internet Telephony Kit

9. Return to the Sound Playback drop-down menu, and select your original sound device.

10. Click the OK button.

Proceed to the next section, “Using the Telephony Kit.”

Using the Telephony Kit

1. Make sure that the USB base station is connected to your PC’s USB port.

2. Start the Skype software and log in to your Skype account.

3. If the USB driver is not active, double-click the Linksys Dual-Mode Internet Telephony Kit icon on your desktop.

4. If this is the first time you use the USB driver, you will be asked to allow the USB driver to access Skype. Click Allow this program to use Skype, and then click the OK button.

5. When both Skype and the USB base station are active, the Telephony Kit is ready for use. Your current Skype online status should be shown on the handset’s display screen.

6. For Skype calls, press the skype key on the handset to view your Skype contact list. Select a contact, and then press the Call key.

For landline calls, use the handset as a regular phone. Press the Call key to make a landline call.

Congratulations! The installation of the Dual-Mode Internet Telephony Kit is complete.

Figure 3-6: Skype Access Screen

Chapter 3: Getting Started

Using the Telephony Kit

Setting the Handset’s Clock

After the Telephony Kit has been installed, the handset will obtain the current time from your PC, which will be shown on the display screen. You can manually change the time or time format.

Dual-Mode Internet Telephony Kit

To adjust the time setting, follow these instructions:

1. Press the left soft key to select MENU.

2. Use the navigation pad to scroll up or down and select DISPLAY.

3. Press the left soft key to select OK.

4. Select CLOCK.

5. Select OK.

6. Use the navigation pad to scroll left or right, and change the hour.

7. Scroll down and change the minute.

If you are using a 12-hour time format, proceed to step 8. If you are using a 24-hour time format, proceed to step 9.

8. Scroll down and select AM or PM.

9. Select OK to save your changes.

Chapter 3: Getting Started Setting the Handset’s Clock

Navigation Pad

* or Ringer Off

Soft Key

Call

Intercom

skype

LED

Soft Key

Power or End Call

#, Key Lock, or Pause

Calls or Speakerphone

Figure 3-7: Front of

Handset

Dual-Mode Internet Telephony Kit

To adjust the time format, follow these instructions:

1. Press the left soft key to select MENU.

2. Use the navigation pad to scroll up or down and select DISPLAY.

3. Press the left soft key to select OK.

4. Select TIME FORMAT.

5. Select OK.

6. Use the navigation pad to scroll up or down, and select 12 HOURS or 24 HOURS.

7. Select OK to save your changes.

For more information on how to use the Telephony Kit, refer to “Chapter 4: Using the Dual-Mode Internet

Telephony Kit.”

Chapter 3: Getting Started

Setting the Handset’s Clock

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