Linksys BEFN2PS4 User Manual

Instant Broadband™ Series

EtherFast®Cable/DSL &

Voice Router powered by

Net2Phone

Use this Guide to install: BEFN2PS4

User Guide

COPYRIGHT & TRADEMARKS Copyright © 2000 Linksys, All Rights Reserved. Instant Broadband is a registered trademark of Linksys. Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft Corporation. All corporate names, service marks, logos, trade names, trademarks, websites and domain names of Net2Phone (collectively "Marks") are and shall remain the exclusive property of Net2Phone and nothing in this agreement shall grant you the license to use such Marks. All other trademarks and brand names are the property of their respective proprietors.

LIMITED WARRANTY Linksys guarantees that every Instant Broadband EtherFast Cable/DSL & Voice Router powered by Net2Phone is free from physical defects in material and workmanship under normal use for one (1) year from the date of purchase. If the product proves defective during this warranty period, call Linksys Customer Support in order to obtain a Return Authorization number. BE SURE TO HAVE YOUR PROOF OF PURCHASE ON HAND WHEN CALLING. When returning a product, mark the Return Authorization number clearly on the outside of the package and include your original proof of purchase. RETURN REQUESTS CANNOT BE PROCESSED WITHOUT PROOF OF PURCHASE. All customers located outside of the United States of America and Canada shall be held responsible for shipping and handling charges.

IN NO EVENT SHALL LINKSYS’ LIABILITY EXCEED THE PRICE PAID FOR THE PRODUCT FROM DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT, ITS ACCOMPANYING SOFTWARE, OR ITS DOCUMENTATION. LINKSYS OFFERS NO REFUNDS FOR ITS PRODUCTS. Linksys makes no warranty or representation, expressed, implied, or statutory, with respect to its products or the contents or use of this documentation and all accompanying software, and specifically disclaims its quality, performance, merchantability, or fitness for any particular purpose. Linksys reserves the right to revise or update its products, software, or documentation without obligation to notify any individual or entity. Please direct all inquiries to:

Linksys P.O. Box 18558, Irvine, CA 92623. FCC STATEMENT

The Instant Broadband EtherFast Cable/DSL & VoiceRouter powered by Net2Phone has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used according to the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which is found by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna

• Increase the separation between the equipment or device

• Connect the equipment to an outlet other than the receiver’s

• Consult a dealer or an experienced radio/TV technician for assistance

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EtherFast® Cable/DSL & Voice Router powered by Net2Phone

Table of Contents

Introduction 1

About Net2Phone 1 Features 2 Package Contents / System Requirements 3

Getting to Know the Cable/DSL Voice Router 4

The Cable/DSL & Voice Router’s Rear Panel 4 The Reset Button 5 The Cable/DSL & Voice Router’s Front Panel LEDs 6

Connecting Your Cable/DSL Voice Router to 8 Your Network

Overview 8 About Static & Dynamic IP Addresses 8 Connecting Everything Together & Booting Up 9 Configuring Your PCs to Connect to the Cable/DSL & 11 Voice Router

Configuring Your Network with the Cable/DSL & Voice Router 13

Setting Up Your Net2Phone Account 18 The Cable/DSL Voice Router’s Web-based Utility 20

Quick and Easy Administration 20 Basic Features 21 Advanced Features 29

Troubleshooting 37

Common Problems and Solutions 37 Frequently Asked Questions 38 Net2Phone Troubleshooting / Frequently Asked Questions 43

Appendix 45

How to Ping Your ISP’s E-mail & Web Addresses 45 Installing the TCP/IP Protocol 48 Twisted-Pair Cabling 50 Crimping Your Own Network Cables 51 Cable/DSL & Voice Router Specifications 52 Environment 52 War ranty Information 53 Contact Information 54

Introduction

The Linksys EtherFast Cable/DSL & Voice Router

Congratulations on your purchase of a Instant Broadband EtherFast Cable/DSL & Voice Router powered by Net2Phone. The Instant Broadband EtherFast Cable/DSL & Voice Router powered by Net2Phone is the perfect solution for connecting a small group of PCs to a high-speed broadband Internet connection or a 10/100 Ethernet backbone—and it features Voice Over IP telephone calls powered by Net2Phone. With the Router installed, no other special hardware is necessary for telephone calls. An ordinary telephone connects to the RJ-11 port (telephone jack) on the back of the Router, and calls are routed by Net2Phone’s superior quality network to anywhere in the world—significantly reducing long distance charges.

Configurable as a DHCP server for your existing network, the EtherFast

Cable/DSL & Voice Router acts as the only externally recognized Internet gateway on your local area network (LAN). The Router can be configured to filter internal users’ access to the Inter net and serve as an Internet f irewall against unwanted outside intruders. In addition to making Internet access available for up to 253 PCs on the network, it adds an additional voice phone line for outgoing calls at no additional cost. None of your PCs even have to be turned on to make calls. The EtherFast® Cable/DSL & Voice Router handles all of your network and telephony needs in one integrated unit.

About Net2Phone

Net2Phone is a leading provider of voice-enhanced Internet communications services to individuals and businesses.

Recognized as the company that first bridged the Internet with the public switched telephone network, Net2Phone routes millions of minutes daily over the Internet. Using its advanced IP (Internet Protocol) network and technologies, Net2Phone routes voice and other value-added applications worldwide. Internet calls are less expensive than traditional phone calls primarily because these calls are routed over the Internet. Bypassing much of the traditional phone network makes it possib le for Net2Phone to provide incredibly low rates for the millions of calls it delivers worldwide.

Package Contents

• One Linksys Instant Broadband EtherFast® Cable/DSL & Voice Router powered by Net2Phone

• One power adapter

• One Net2Phone Access Card (Not Shown)

• One TechHelper CD-ROM

• One user guide and registration card

System Requirements

• One RJ-45 Broadband Internet connection

• One PC with an installed 10Mbps, 100Mbps, or 10/100 Mbps Ethernet card

• One External Cable or DSL Modem

• TCP/IP network protocol for each PC

• UTP network cable with RJ-45 connector

• Microsoft Internet Explorer 4.0 or later, or Netscape Navigator 4.0 or later.

(5.0 and 4.7, respectively, are strongly recommended.)

• Connects to a Broadband Modem and an 10/100 Ethernet Backbone

• One Low Rate For All Domestic Phone Calls

• Uses an Ordinary Telephone to Make Inter net Calls

• Use Just One IP Address to Access the Internet Over Your Entire Network

• Configurable Through Your Networked PC's Web Browser

• Supports IPSec and PPTP Pass-Thru

• Remote Administration and Remote Firmware Upgrades Over the Internet

• Internal 4-Port Switch Dramatically Speeds Up Your Gaming and Multimedia Connections

• Acts as a DHCP Server for Your Existing Network

• Administrators Can Block Specific Inter nal Users' Inter net Access with Filtering

• Supports PAP, CHAP, PPP, and PPPoE

• Net2Phone Web-based Account Management

• Supports Voice Over IP

• Free Technical Support—24 Hours a Day, 7 Days a Week for Nor th America Only

• 1-Year Limited Warranty

Features

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EtherFast® Cable/DSL & Voice Router powered by Net2Phone

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This product is for use in the

United States and Canada only.

Uplink The Uplink Port is where you can expand your net-

work by connecting to another switch or hub. The Uplink Port is shared with Port 4. Uplinking to another Router, switch or a hub is done by simply running a cable from the Uplink Port to the other device. If the Uplink port is being used, Port 4 will not work.

Phone The Phone Port is where you will connect your

standard telephone.

Power The Power Port is where you will connect the

included AC Po wer adapter.

The Reset Button

Briefly pressing the Reset Button will refresh the Router’s connections, potentially clearing any jammed links.

Pressing the Reset Button and holding it in for a few seconds will clear all of the Router’s data and restore the factor y defaults. This should be done only if you are experiencing heavy routing problems, and only after you have exhausted all of the other troubleshooting options. By resetting the Router, you run the risk of creating conflicts between your PCs’actual IP Addresses and what the Router thinks their IP Addresses should be. You may be forced to reboot the entire system(s).

If your router locks up, simply power it down for 3 to 5 seconds by removing the power cable from the Router’s Power Port. Leaving the power off for too long could result in the loss of network connections.

EtherFast® Cable/DSL & Voice Router powered by Net2Phone

Getting to Know the EtherFast Cable/DSL & Voice Router

The Net2Phone Router’s Rear Panel

The rear panel of the Router is where all of the Router’s connections are made.

WAN The WAN (Wide Area Network) Port is where you

will connect your cable or DSL modem.

Ports 1-4 These four LAN (Local Area Network) ports are

where you will connect networked devices, such as PCs, print servers, remote hard drives, and anything else you want to put on your network. If Port 4 is being used, the Uplink Port will not work.

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The WANIndicators

Link Green. The Link LED illuminates when a successful con-

nection is made between the Router and your Broadband device or network.

Act Green. The Act LED flickers when the Router is sending or

receiving data over the broadband port.

Diag Red. The Diag LED illuminates when the Router goes

through its self-diagnosis mode during boot-up. It will turn off upon successful completion of the diagnosis. If this LED stays on for an abnormally long period of time, refer to the Troubleshooting section.

EtherFast® Cable/DSL & Voice Router powered by Net2Phone

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The Cable/DSL Voice Router’s Front Panel LEDs

The LAN Indicators

Net2Phone In Use Green. The Net2Phone LED illuminates when there is an

open phone connection.

Power Green. The Power LED illuminates when the Router is pow-

ered on.

Link/Act Green. The Link/Act LED serves two purposes. If the LED

is continuously illuminated, the Router is successfully connected to a device through the corresponding port (1, 2, 3 or 4). If the LED is flickering, the Router is actively sending or receiving data over that port.

Full/Col Green. The Full/Col LED also serves two purposes. If this

LED is continuously illuminated, the connection made through the corresponding port is successfully running in Full Duplex mode. If the LED is flickering, the connection is experiencing collisions. Infrequent collisions are normal. If this LED is flickering too often, there may be a problem with your connection. Check the Troubleshooting section if you think there is a problem.

100 Orange. The 100 LED illuminates when a successful

100Mbps connection is made through the corresponding port.

EtherFast® Cable/DSL & Voice Router powered by Net2Phone

DHCP (Dynamic Host Configuration Protocol) DHCP is software that automatically assigns IP addresses to client stations logging onto a TCP/IP network. DHCP eliminates having to manually assign permanent IP addresses to every device on your network. DHCP software typically runs in servers and is also found in network devices such as Routers.

Connecting Your Hardware Together and Booting Up

Once you are sure that you have the above values on hand, you can begin the Installation and Setup of your EtherFast Cable/DSL & Voice Router.

1. Power everything down, including your PCs, your Cable or DSL modem and the Router.

2. Connect a Network cable from one of your PCs’ Ethernet ports to one of the LAN Ports on the back of the Router. Do the same with all the PCs you wish to connect to the Router. (LAN Port 4 will become inactive if you use the Uplink port.)

3. Connect the network cable from your Cable or DSL modem to the WAN port on the rear of the Router.

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Connecting the Cable/DSL Voice Router to Your Network

Overview

Unlike a simple hub or switch, the setup of the Cable/DSL Voice Router consists of more than simply plugging everything together. Because the Router acts as a DHCP server, you will have to set some values within the Router, and also configure your networked PCs to accept the IP Addresses the Router chooses to assign them.

You will need the following values from your ISP in order to install the Net2Phone Cable/DSL Router:

• Your account and PIN number from Net2Phone (to use their ser vice)

• Your broadband-configured PC’s f ixed Internet IP Address (if applicable)

• Your broadband-configured PC’s Computer Name and Workgroup Name

• Your Subnet Mask

• Your Default Gateway

• Your Primary DNS IP address

Whoever installed your broadband access should have left this information with you. If not, call your ISP and they will be able to supply you with it.

About Static & Dynamic IP Addresses

Static IP Addresses A static IP address is an IP address permanently assigned to computer in a TCP/IP network. Static IP addresses are usually assigned to networked devices which are consistently accessed by multiple users, such as Server PCs, or printers. If you are using your Router to share your cable or DSL Internet connection, contact your ISP to see if they have assigned your home a static IP address. You will need that address during your Router’s configuration.

Dynamic IP Addresses A dynamic IP address is an IP address that is automatically assigned to a client station (computer, printer, etc.) in a TCP/IP network. Dynamic IP addresses are typically assigned by a DHCP server, which can be a computer on the network or another piece of hardware, such as the Router. A dynamic IP address may change every time your computer connects to the network.

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Only if applicable

Now that your Router is physically installed, you will have to configure your PCs to accept the IP addresses that your Router will provide.

These instructions apply only to Windows 95 and Windows 98 machines. For TCP/IP setup under Windows NT, please refer to your Microsoft Windows NT manual.

1. Click the Start button, select Settings, then Control Panel.

2. Double-click the Network icon.

3. In the Configuration window, select the TCP/IP protocol line that has been associated with your network card/adapter.

Configuring Your PCs to Connect to the Cable/DSL & Voice Router

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If the TCP/IP protocol is not configured on your PC, go to the Appendix for TCP/IP installation instructions now.

EtherFast® Cable/DSL & Voice Router powered by Net2Phone

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4. Connect the power-supply cable to the Power port on the rear of the

Router, then plug the supplied AC power cable into a power outlet.

• The Power LED will illuminate green as soon as the power adapter is connected.

• The Diag LED will illuminate red for a few seconds while the Router goes through its internal diagnostic test. The LED will turn off when the self-test is complete.

5. Power on the Cable or DSL modem.

6. Press the Reset button on the front of the router. Hold the button in for

three seconds, or until the Diag LED illuminates red. This restores the router’s default settings.

7. Connect a Standard Phone Cord to the RJ-11 Port on the Back of the

Router. Connect the other end of the cord to your standard telephone. You will now be able to access the Voice Over IP features from this telephone.

The Hardware Installation is complete. Continue to the next page to configure your PCs and Router.

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Some ISPs—most notably some cable providers—configure their networks so that you do not have to enter a full Internet address into your web browser or e-mail application to reach your home page or receive your e-mail. If your Internet home page address is something very simple, such as “www”, rather than

“www.linksys.com”, or your e-mail server’s address is something similar to “email” or “pop3”, rather than “pop.mail.linksys.com”, you won’t be able to properly configure your Cable/DSL & Voice Router until you determine the actual Internet addresses of your Web and e-mail connections.

You

mmuusstt

obtain this information prior to connecting the Router to your network. You can obtain this information by contacting your ISP, or you can turn to page 36 to learn how to

ping

for an IP address.

Configuring Your Network with the Cable/DSL& Voice Router

Configuring the Cable/DSL & Voice Router

Now that your Cable/DSL & Voice Router is wired into your network, you can begin configuring your system.

1. Open your web browser and type http://192.168.1.1 in the

browser’s Address box. This number is the default IP address of your router. Press Enter.

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If you have previously enabled an Internet Sharing Proxy Service on any of your PCs, you must disable it now.

• If you are running Netscape Navigator: Click

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• If you are running Internet Explorer v5 or better, click

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. Remove the checks from all three boxes. Click

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continue.

EtherFast® Cable/DSL & Voice Router powered by Net2Phone

4. Click the Properties button, then choose the IP Address tab. Select Obtain an IP address automatically. Click on the Gateway tab and make

sure that all fields there are empty.

5. Click OK. All client settings are complete. Windows may ask for original Windows installation files. Supply them as needed (i.e.: D:\win98, D:\win95, D:\ win9x, c:\windows\options\cabs.)

6. Windows will ask you to restart the PC. Click Yes.

Repeat steps 1-6 for each PC on your network. When all of your PCs are

configured, continue on to set up the router using the router’s Web-

based Utility.

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4. Configure the following values.

Host Name & Domain Name These fields allow you to supply a host and

domain name for the Router. Some ISPs require these names as identification. You may have to check with your ISP to see if your Broadband Internet service has been configured with a host and domain name. In most cases, leaving these fields blank will work.

LAN IP Address These values refer to your internal network settings.

Unless you have specific internal needs, there should be no reason to change these values. For the internal LAN, the default values are as follows.

• Private IP Address: 192.168.1.1

• Subnet Mask: 255.255.255.0

WAN IP Address These values refer to the outside network you connect to

every time you access your Broadband Internet connection. Most Broadband ISPs assign their clients with a different IP address each time they log on. If this is the case with your ISP, click Obtain an IP Address A utomatically and continue to step 5. If your ISP assigns you a fixed IP address, click Specify an IP Address and enter the address into the Subnet Mask, Default Gateway Address and DNS fields provided by the ISP.

PPPoE (Point-to-Point Protocol over Ethernet) Some DSL-based ISPs

use PPPoE to establish communications with an end-user. If you are using a DSL line, check with your ISP to see if they use PPPoE. If they do use PPPoE, you must enable it. If you do enable PPPoE, remember to remove any existing PPPoE applications already on any of your PCs. To enable PPPoE:

1. Click on the Enable option in the PPPoE section of the Setup screen.

2. Enter the User Name you use to log on to your Internet connection.

3. Enter your corresponding Password.

EtherFast® Cable/DSL & Voice Router powered by Net2Phone

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All of this information should be readily available from your ISP.

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2. A username and password prompt will appear. Leave the User Name box empty and type admin (the default password) in the Password box. Click OK.

3. The Cable/DSL Voice Router’s Setup page will appear.

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The Setup page shown in this graphic may differ from the one seen on your router.

+ 21 hidden pages