Linksys BEFN2PE Owner's Manual
Instant Broadband™ Series
EtherFast®Cable/DSL
Voice Enabler
Powered by Net2Phone
SM
Use this Guide to install: BEFN2PE
User Guide
COPYRIGHT & TRADEMARKS
Copyright © 2001 Linksys, All Rights Reserved. Instant Broadband is a registered
trademark of Linksys. Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft Corporation. All corporate names, service marks, logos, trade
names, trademarks, websites and domain names of Net2Phone (collectively "Marks")
are and shall remain the exclusive property of Net2Phone and nothing in this agreement shall grant you the license to use such Marks. All other trademarks and brand
names are the property of their respective proprietors.
LIMITED WARRANTY
Linksys guarantees that every Instant Broadband EtherFast®Cable/DSL Voice Enabler
powered by Net2Phone is free from physical defects in material and workmanship
under normal use for one (1) year from the date of purchase. If the product proves
defective during this warranty period, call Linksys Customer Support in order to obtain
a Return Authorization number. BE SURE TO HAVE YOUR PROOF OF PURCHASE ON
HAND WHEN CALLING. When returning a product, mark the Return Authorization
number clearly on the outside of the package and include your original proof of purchase. RETURN REQUESTS CANNOT BE PROCESSED WITHOUT PROOF OF PURCHASE. All customers located outside of the United States of America and Canada
shall be held responsible for shipping and handling charges.
IN NO EVENT SHALL LINKSYS’ LIABILITY EXCEED THE PRICE PAID FOR THE PRODUCT FROM DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT, ITS ACCOMPANYING SOFTWARE, OR ITS DOCUMENTATION. LINKSYS OFFERS NO REFUNDS FOR ITS PRODUCTS. Linksys makes no warranty or representation, expressed, implied, or statutory,
with respect to its products or the contents or use of this documentation and all accompanying software, and specifically disclaims its quality, performance, merchantability,
or fitness for any particular purpose. Linksys reserves the right to revise or update its
products, software, or documentation without obligation to notify any individual or entity.
Please direct all inquiries to:
Linksys P.O. Box 18558, Irvine, CA 92623.
FCC STATEMENT
The Instant Broadband EtherFast
®
Cable/DSL Voice Enabler powered by Net2Phone
has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used
according to the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception,
which is found by turning the equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna
• Increase the separation between the equipment or device
• Connect the equipment to an outlet other than the receiver’s
• Consult a dealer or an experienced radio/TV technician for assistance
UG-BEFN2PE-10419NC DG
Table of Contents
Introduction 1
The Linksys EtherFast®Cable/DSL Voice Enabler 1
Features 1
About Net2Phone 2
Package Contents / System Requirements 3
Getting to Know the Cable/DSL Voice Enabler 4
The Cable/DSL Voice Enabler ’s Rear Panel 4
The Reset Button 5
The Cable/DSL Voice Enabler ’s Front Panel LEDs 6
Connecting Your Cable/DSL Voice Enabler to 7
Your Network
Overview 7
About Static & Dynamic IP Addresses 7
Connecting Your Hardware Together & Booting Up 8
Setting Up and Using Your New Cable/DSL
Voice Enabler 9
Configuring the Cable/DSL Voice Enabler 9
Placing Phone Calls Using the Cable/DSL Voice Enabler 13
Using the Phone to Change the Voice Enabler’s Settings 14
The Cable/DSL Voice Enabler ’s Web-based Utility 15
Quick and Easy Administration 15
Basic Features 16
Troubleshooting 22
Common Problems and Solutions 22
Frequently Asked Questions 23
Net2Phone Frequently Asked Questions / Troubleshooting 25
Specifications 27
Environment 27
Warranty Information 28
Contact Information 29
Net2Phone Contact Information 29
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ALL PRODUCTS AND SERVICES PROVIDED BY
NET2PHONE ARE PROVIDED "AS IS." NET2PHONE AND ITS AFFILIATES, SUBSIDIARIES, PARENT COMPANIES, AGENTS, NETWORK SERVICE PROVIDERS, PARTNERS, OR EMPLOYEES MAKE NO WARRANTY TO YOU OR ANY OTHER PERSON OR
ENTITY, WHETHER EXPRESS, IMPLIED, OR STATUTORY, AS TO THE DESCRIPTION,
QUALITY, TITLE, NONINFRINGEMENT, MERCHANTABILITY, COMPLETENESS, OR FITNESS FOR A PARTICULAR USE OR PURPOSE AS TO THE PRODUCTS OR SERVICES
PROVIDED TO YOU, OR AS TO ANY OTHER MATTER, ALL SUCH WARRANTIES
HEREBY BEING EXPRESSLY EXCLUDED AND DISCLAIMED. YOU ASSUME TOTAL
RESPONSIBILITY AND RISK FOR YOUR USE OF THE PRODUCTS AND SERVICES.
NEITHER NET2PHONE NOR ANY OF ITS AFFILATES, SUBSIDIARIES, PARENT COMPANIES, AGENTS, NETWORK SERVICE PROVIDERS, PARTNERS, OR EMPLOYEES
WARRANTS THAT THE PRODUCTS OR SERVICES WILL BE FREE FROM ANY VIRUS
OR OTHER CODE THAT IS CONTAMINATING OR DESTRUCTIVE BY NATURE AND
YOU ARE RESPONSIBLE FOR IMPLEMENTING AND MAINTAINING SUFFICIENT PROCEDURES TO SATISFY YOUR PARTICULAR REQUIREMENTS FOR ACCURACY OF
DATA INPUT AND OUTPUT AS WELL AS PROTECTION FROM SUCH VIRUSES OR
OTHER CODE THAT MAY CONTAMINATE OR DESTROY YOUR SYSTEM OR DATA.
NEITHER NET2PHONE NOR ANY OF ITS AFFILATES, SUBSIDIARIES, PARENT COMPANIES, AGENTS, NETWORK SERVICE PROVIDERS, PARTNERS, OR EMPLOYEES
WARRANTS THAT THE PRODUCTS AND SERVICES ARE ERROR FREE OR WILL
OPERATE WITHOUT PACKET LOSS OR INTERRUPTION, NOR DOES NET2PHONE
WARRANT ANY CONNECTION TO OR ANY TRANSMISSION OVER THE INTERNET.
NET2PHONE MAKES NO EXPRESS OR IMPLIED REPRESENTATION OR WARRANTY,
INCLUDING BUT NOT LIMITED TO, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR AS TO THE QUALITY OF THE CALL.
Limitation of Liability. IN NO EVENT SHALL NET2PHONE, ITS AFFILIATES, SUBSIDIARIES, PARENT COMPANIES, AGENTS, NETWORK SERVICE PROVIDERS, PARTNERS, OR EMPLOYEES BE LIABLE TO YOU OR ANY THIRD PARTY IN ANY RESPECT
FOR ANY COSTS OR DAMAGES ARISING EITHER DIRECTLY OR INDIRECTLY FROM
THE USE OF NET2PHONE'S PRODUCTS OR SERVICES INCLUDING WITHOUT LIMITATION ANY ACTUAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY, PUNITIVE,
RELIANCE OR SPECIAL DAMAGES, OR FOR ANY LOSS OF REVENUE, PROFITS,
USE, DATA, GOODWILL OR BUSINESS OPPORTUNITIES OF ANY KIND OR NATURE
WHATSOEVER, ARISING IN ANY MANNER FROM ANY CAUSE OF ACTION OR CLAIM
RELATING TO THIS AGREEMENT, TO THE PRODUCTS AND SERVICES PROVIDED BY
NET2PHONE.
EtherFast®Cable/DSL Voice Enabler powered by Net2Phone
SM
• 1-Year Limited Warranty
Net2Phone is a leading provider of voice-enhanced Internet communications
services to individuals and businesses.
Recognized as the company that first bridged the Internet with the public
switched telephone network, Net2Phone routes millions of minutes daily over
the Internet. Using its advanced IP (Internet Protocol) network and technologies, Net2Phone routes voice and other value-added applications worldwide.
Internet calls are less expensive than traditional phone calls primarily because
these calls are routed over the Internet. All NetPhone initiated phone calls are
made through special gateways that reduce echoing and cross-talk, resulting in
high-quality phone calls. Bypassing much of the traditional phone network
makes it possible for Net2Phone to pro vide incredib l y lo w rates for the millions
of calls it delivers worldwide.
Instant BroadbandTMSeries
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This product is for use in the
United States and Canada only.
About Net2Phone
Introduction
The Linksys EtherFast®Cable/DSL Voice Enabler
Congratulations on your purchase of a Instant Broadband EtherFast
®
Cable/DSL Voice Enabler powered by Net2PhoneSM. The EtherFast
®
Cable/DSL Voice Enabler powered by Net2PhoneSMis the perfect solution for
using your high-speed broadband Internet connection to place Voice Over IP
telephone calls.†With the Voice Enabler added to your existing Internet
router, you can easily enable any network solution to instantly make phone
calls over the Internet. An ordinary telephone connects to the RJ-11 port
(telephone jack) on the back of the Voice Enabler, and calls are routed by
Net2Phone’s superior quality network to anywhere in the world—significantly
reducing long distance charges.
Phone calls made over your high-speed Internet connection are clear and reliable because of superior technology—much clearer than standard phone calls
over the Internet. And because you are using a standard telephone, there are no
worries about incompatibility or making sound cards, modems, speakers, and
microphones work together. None of your PCs even have to be turned on to
make calls, so there’s no waiting for your PC to boot up to make a call. The
EtherFast®Cable/DSL Voice Enabler handles all of your telephony needs once
added to your existing router, switch or hub that’s connected to the Internet.
†
in the United States and Canada only
• Connects to Any Network Solution With an Inter net Connection
• One Low Rate For All Domestic Phone Calls
• Uses an Ordinary Telephone to Make Internet Calls—Even Cordless
• Configurable Through Your Networked PC's Web Browser
• Net2Phone Web-based Account Management
• Always on Dial Tone
• No Access Codes or Dial Around Numbers
• Adds an additional outgoing phone line to your home or business*
• Use an ordinary touch-tone telephone to make calls
• Make calls without a PC
• Compatible with virtually all Cable/DSL Routers
• Free Technical Support—24 Hours a Day, 7 Days a Week for North
America Only
Features
* Any Net2Phone services provided through this Equipment manufactured by Linksys are not intended to replace or be a substitute for primary line voice services or Plain Old Telephone Service (POTS) and are not meant to provide guaranteed Automatic Number Identification
or Automatic Location Information capabilities associated with 911 or E911 services or to permit access to 411 directory assistance services.
Net2Phone and/or Linksys will not be liable for any damages, expenses, liabilities, risks, or harms arising out of or related to the Net2Phone
services provided through this Equipment.
2
EtherFast®Cable/DSL Voice Enabler powered by Net2Phone
SM
Package Contents
• One Linksys Instant Broadband™ EtherFast® Cable/DSL Voice Enabler
powered by Net2Phone
SM
• One power adapter
• One Net2Phone/Linksys Rechargeable Calling Card (Not Shown)
• One user guide and registration card
System Requirements
• One Available RJ-45 10/100 Port on Your Router, Switch or Hub (connected to the Internet)
• One Standard Touch-tone Telephone Set
• Microsoft Internet Explorer 4.0 or later, or Netscape Navigator 4.0 or later.
(5.0 and 4.7, respectively, are strongly recommended.)
EtherFast®Cable/DSL Voice Enabler powered by Net2Phone
SM
4
Getting to Know the Cable/DSL
Voice Enabler
The Cable/DSL Voice Enabler’s Rear Panel
The rear panel of the Voice Enabler is where all of the Voice Enabler’s connections are made.
Uplink The Uplink Port is where you uplink to your
router, switch or hub. Connect one end of a UTP
Category 5 cable to the Voice Enabler’s Uplink
port. Connect the other end of the cable to the
appropriate port on the back of your router, switch
or hub (which is connected to the Internet).
Crossover Switch The Crossover Switch (X II) toggles the Uplink
port between crossover mode (X) and straightthrough mode (II). See the diagram below to
determine the position the switch should be in for
your situation.
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The diagram above is for reference purposes only. Every network is different. If you do not
make a connection to the Voice Enabler by using
the settings above, change the position of the
Crossover Switch.
3
Instant BroadbandTMSeries
Phone The Phone Port is where you will connect your
standard telephone.
Power The Power Port is where you will connect the
included AC Pow er adapter.
Reset Button See the section below concerning the Voice
Enabler’s Reset Button.
The Reset Button
*
Briefly pressing the Reset Button will refresh the Voice Enabler’s
connections, potentially clearing any jammed links.
Pressing the Reset Button and holding it in for a few seconds will
clear all of the Voice Enabler’s data and restore the factory defaults. By resetting the Voice Enabler, you run the risk of creating conflicts between your PCs’
actual IP Addresses and what the Voice Enabler thinks their IP Addresses should
be. You may be forced to reboot the entire system(s).
If your Voice Enabler locks up, simply power it down for 3 to 5 seconds by
removing the power cable from the Voice Enabler’s Power Port.
Et erFast®Cable/DSL Voice E abler powered by Net2P o e
SM
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Cable/DSL Voice Enabler ’s Front Panel LEDs
Power Green. The Power LED illuminates when the Voice enabler
is powered on.
Diag Red. The Diag LED illuminates when the Voice Enabler
goes through its self-diagnosis mode during boot-up. It will
turn off upon successful completion of the diagnosis. If this
LED stays on for an abnormally long period of time, refer
to the Troubleshooting section.
In Use
Net2Phone Green. The Net2Phone LED illuminates when there is an
open phone connection.
Link/Act Green. The Link/Act LED serves two purposes. If the LED
is continuously illuminated, the Voice Enabler is successfully connected to a device through the Uplink port. If the
LED is flickering, the Voice enabler is actively sending or
receiving data.
Full/Col Green. The Full/Col LED also serves two purposes. If this
LED is continuously illuminated, the connection made
through the corresponding port is successfully running in
Full Duplex mode. If the LED is off, the port is operating at
half duplex. If the LED is flickering, the connection is
experiencing collisions. Infrequent collisions are normal. If
this LED is flickering too often, there may be a problem
with your connection. Check the Troubleshooting section if
you think there is a problem.
100 Orange. The 100 LED illuminates when a successful
100Mbps connection is made through the corresponding
port. If the LED is off, the port is operating at 10Mbps.
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