Lincoln SYNC Quick Reference Guide

Supplemental Guide

What you need to get started

To use SYNC’s many features, you must have the following:

Cellular phone with Bluetooth wireless technology (with the phone’s user guide).

•

Compatible digital media player with USB cable.

•

Note: SYNC is capable of hosting nearly any digital media player including: iPod®,

Zune™, “Plays from device” players, and most USB drives. Supported audio formats include MP3, WMA, WAV and AAC.

For more information on all SYNC features and compatible devices, check out

www.SyncMyRide.com.

Pairing your phone for the rst time

WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that drivers use extreme caution when using any device that may take their focus off the road. The driver’s primary responsibility is the safe operation of their vehicle. Only use cell phones and other devices not essential to the driving task when it is safe to do so.

The ﬁrst thing you must do to use the phone features of SYNC is to ‘pair’ your Bluetooth enabled cellular phone with SYNC. This allows your phone to communicate with the hands-free system. To pair your phone for the ﬁrst time:

1. Ensure that the vehicle ignition and radio are on and that your vehicle is in Park (P).

2. Press

display will indicate that no phone is paired.

3. Press OK. ADD DEVICES will appear in the radio display.

Note: Press

radio display.

4. Press OK to conﬁrm your selection and enter the ADD DEVICES MENU.

5. When FIND SYNC appears in the radio display, press OK. Follow the instructions in

your cellular phone’s user guide to put your phone into Bluetooth discovery mode. A six digit PIN will appear in the radio display.

6. When prompted on your phone’s display, enter the six digit PIN provided by SYNC.

to enter the PHONE MENU. SYNC will attempt to connect and the radio

/ repeatedly if ADD DEVICES does not ﬁrst appear in the

7. The radio display will read CONNECTED when the pairing process is successful.

Congratulations! Your phone is now successfully paired to SYNC. Depending on your phone’s capability, you may be prompted on your phone’s display or radio display with additional options. For further information, refer to your phone’s user guide and visit www.SyncMyRide.com.

Note: You can, at any time, press and hold to other audio sources. You can also press VOICE or more options.

Stay connected

The voice -activated, hands-free calling system means you can focus on driving without putting everything else on hold. The system supports you with:

Voice activated, hands-free calling: To initiate a call, press or VOICE, then say

•

“Phone.” When prompted, say “Call” <phonebook name> or say “Dial” and, when prompted, the desired number. When SYNC conﬁrms the number, say “DIAL” again. SYNC will automatically connect with the names in your mobile phone’s contact list. To answer incoming calls, simply press

to exit phone mode and listen

and say “Help” for

. To end a call, press and hold .

Uninterrupted connections while entering your vehicle: In the middle of a phone call

•

while entering your car? No need to hang up. If your phone has been previously paired, SYNC

will instantly connect to your Bluetooth phone and automatically transfer the call

to a hands-free environment. (The system can also transfer the call back to your phone as you exit your vehicle.)

Audible text messages: If your connected cell phone supports text messaging

•

downloads via Bluetooth wireless technology, you can use SYNC’s text messaging feature. If you receive a text message while driving, press OK and SYNC will read it to you out loud. The system is smart enough to translate commonly used text messaging expressions such as “LOL” and “ :) ”. You can even reply with a list of predeﬁned responses.

USB Voice Commands

USB Voice Commands: You can use the following commands whenever a device is connected via the USB port. Just push the VOICE or button and SYNC will prompt you for a command:

Basic Commands

• Play all

• Play genre <name>

• Play album <name>

• Play artist <name>

• Play track <name>

• Play playlist <name>

• Similar music

• What’s playing

Additional Commands

• Autoplay ON

• Autoplay OFF

• Connections

• Pause

• Play previous track

• Repeat ON

• Repeat OFF

• Shufe ON

• Shufe OFF

• Search artist <name>

• Search track <name>

• Rene album <name>

• Rene track <name>

• Play

• Play next track

• Play next folder

• Play previous folder

• Search genre <name>

• Search album <name>

• Rene artist <name>

Connecting your digital media player

Ensure that the vehicle ignition and radio are ON.

Plug the device into the USB port. Refer to your Owner’s Guide for exact location.

Note: If your digital media player has an ON/OFF switch, ensure that the device

is ON.

3. Press

Note: If your digital media player contains many media ﬁles, INDEXING may

4. When prompted, say “USB”.

Note: At any time, you may press VOICE or and say “Help” for more options.

A new way to rock while you roll

SYNC can shift your digital music into overdrive with voice-activated access to songs on your digital media player.

Voice activated music: Browse your music collection by genre, album, artist and

•

USB device charging: Long trip? You may run out of gas but you’ll never run out

•

or VOICE.

appear in the radio display. When the indexing process is complete, you may access the media content in your digital media player using voice commands.

Play music by saying any of the following commands, “Play All”, “Play Artist <name>”, “Play Album <name>”, “ Play Genre <name> ”, “Play Playlist <name>” or “Play track <name> ”.

song title using simple voice commands.

of music. That’s because if your digital media player supports, SYNC will automatically charge your digital media player when plugged into the USB port.

For more information, visit www.SyncMyRide.com

Exclusively available on Ford, Mercury and Lincoln vehicles.

Congratulations on the purchase of your new vehicle equipped with SYNC.

www.SyncMyRide.com

Get ready for an intelligent conversation with your car.

The last time you stepped out without your cell phone or digital media player, did you feel out of sync with the world? We don’t blame you. Our personal devices have become indispensable extensions of our lives.

Ford ingenuity now brings you a better, more sensible way to remain connected to your world while behind the wheel. Introducing SYNC - Powered by Microsoft®. SYNC offers voice activated calling and voice activated music selection while allowing you to maintain your focus on the road.

SYNC Features

Send and receive hands-free calls

•

Play your digital music through voice activated commands

•

Use voice recognition to access your cell phone’s contact list

•

Transfer an active phone conversation to a hands-free environment

•

Play music stored on your digital media player

•

Use your device while charging through the USB port

•

Listen to music streaming from your Bluetooth® enabled phone

•

Advanced voice recognition system ﬂuent in English, French and Spanish

•

Mobile Phone Voice Commands

Mobile Phone Voice Commands: You can use any of the following commands whenever SYNC is in phone mode:

Basic Commands

• Call <name>

• Dial

(then follow dialog with SYNC to speak a number)

• Call history incoming

• Call history outgoing

• Call history missed

• Go to privacy

HELPFUL HINT: When using voice commands, remember SYNC is expecting to hear exactly what is listed in your phonebook or music device.

For the latest information on features and device compatibility, refer to SyncMyRide.com.

Phone Settings & Bluetooth Commands

Mobile Phone Settings “Additional Commands” Voice Commands: When in phone mode, you

can press the VOICE or button and say ”Menu“ to use the following commands:

HELPFUL HINT: The words in parentheses ( ) here are optional, the system understands the command with or without them.

• (Phone) settings

(message) notiﬁcation ON

• (Phone) settings (message) notiﬁcation OFF

• (Phone) connections

• Phone name

Additional Commands

• Call <name> at home OR mobile

• Call <name> at work OR in ofﬁce

• Phonebook <name>

at home

• Phonebook <name> on mobile

• Signal

• (Phone) settings (set)

phone ringer

• (Phone) settings (set) ringer one

• (Phone) settings (set) ringer two

• Phonebook <name> at work OR in ofﬁce

• Phonebook <name> on other

• Connections

• Menu

• Join

• Hold

• (Phone) settings (set)

ringer three

• Text message inbox

• (Phone) settings (set)

ringer OFF

Bluetooth Audio Voice Commands: You can use the following commands whenever music is being provided from your mobile phone via Bluetooth streaming audio:

• Pause

• Connections

• Play previous track

• Play

• Play next track

Table of Contents

Introduction

What is SYNC? 4 Safety information 5 Phone dependent features 5 SYNC voice recognition feature 6

Voice recognition system overview

Using voice commands with SYNC 8

SYNC system controls

Quick reference chart 10

SYNC phone features

Voice commands in phone mode 12 Making a call 14 Ending a call 14 Exiting phone mode 14 Answering an incoming call 14 Incoming new text message 15 Using the quick dial feature 16 Active call menu options 16 Using privacy mode 16 Putting a call on/off hold 17 Joining two calls (multiparty/conference call) 17 Accessing call history/phone book during active call 18 How SYNC interacts with your Bluetooth device 18 Phone redial 19 Call history 19 Accessing your phone book 20 Text messaging 21 Sending new text messages 21 Downloading unread text messages 23 Deleting all text messages 23 Phone settings 24 Phone status 24 Setting a ring tone 25 Message notification 25

See End User License Agreement at the end of this book

Table of Contents

Modifying your phone book 26 Automatically download your phone book 27 Applications 27 System settings 28 Adding (pairing) a phone 28 Connecting a phone 29 Setting a phone as primary 30 Turning Bluetooth on/off 30 Deleting a phone 31 Deleting all phones 31 Turning prompts on/off 32 Changing the SYNC language setting 32 Returning to factory defaults 33 Performing a master reset 33 Installing new vehicle applications 34 Vehicle health report 35 911 assist 36

SYNC media features

Voice commands in media mode 39 Connecting a digital media player to SYNC 41 What’s playing? 41 Using your media menu 41 Selecting different media sources 42 Accessing and using your USB port 42 Streaming music from your phone 44 Using the Auxiliary input jack (Line in) 44 Using the media settings 45 Accessing vehicle applications 46 Accessing system settings 46 Adding a Bluetooth media device which is in discovery mode 47 Adding a Bluetooth media device which is in discoverable

mode 48 Connecting a Bluetooth media device 49 Delete a device 50 Using SYNC’s play menu 53 Using the play all feature 54 Selecting and playing specific artists 55 Selecting and playing specific albums 56 Selecting different genres 57

See End User License Agreement at the end of this book

Table of Contents

Accessing your playlists 57

Playing a specific track 58

Exploring the USB device 59

Playing similar music 60

DVD interaction

Glossary

End user license agreement

Index

All rights reserved. Reproduction by any means, electronic or mechanical including photocopying, recording or by any information storage and retrieval system or translation in whole or part is not permitted without written authorization from Ford Motor Company. Ford may change the contents without notice and without incurring obligation.

See End User License Agreement at the end of this book

Introduction

WHAT IS SYNC?

Thank you for purchasing SYNC! SYNC is a hands-free communications and entertainment system that

literally ‘syncs up’ with all other multimedia systems in your vehicle. SYNC delivers convenience with voice activated calling and hands-free conversations, digital media player command and control as well as easy to use voice commands. The world outside your vehicle cabin may be chaotic, but inside, with SYNC, it’s always a smooth ride. All you have to do is sync it and stow it. We’ll take care of the rest.

Welcome to the new world of ingenuity and passion - technology that is both fun and functional. Welcome to SYNC.

For more information, please visit www.SyncMyRide.com.

See End User License Agreement at the end of this book

Introduction

SAFETY INFORMATION

WARNING: Driving while distracted can result in loss of vehicle

control, accident and injury. Ford strongly recommends that drivers use extreme caution when using any device that may take their focus off the road. The driver’s primary responsibility is the safe operation of their vehicle. Only use cell phones and other devices not essential to the driving task when it is safe to do so.

• Do not attempt to service or repair SYNC. See your authorized dealer.

• Do not operate playing devices if the power cords and/or cables are

broken, split or damaged. Carefully place cords and/or cables where they will not be stepped on or interfere with the operation of pedals, seats and/or compartments, or safe driving abilities.

• Do not leave playing devices in the vehicle in extreme conditions as it could cause damage to your device. Refer to your device’s user guide for further information.

• For your safety, some SYNC functions are speed dependent and cannot be performed when the vehicle is traveling at speeds greater than 3 mph (5 km/h).

• Ensure that you review your device’s user guide before using with SYNC.

PHONE DEPENDENT FEATURES

While SYNC supports a variety of features, many are dependent upon the functionality of your cell phone with Bluetooth威 wireless technology. At a minimum, most cellular phones with Bluetooth wireless technology support the following functions:

• Answering an incoming call

• Ending a call

• Using privacy mode

• Dial a number

• Redial

• Call waiting notification

• Caller ID

Other features, such as text messaging via Bluetooth, and automatic phone book download are phone dependent features. To ensure that you have a compatible cellular phone, refer to your phone’s user manual and visit www.SyncMyRide.com.

See End User License Agreement at the end of this book

Introduction

SYNC VOICE RECOGNITION FEATURE

SYNC is equipped with an advanced interactive Voice Recognition (VR) system. This system allows you to perform many operations by “speaking” certain commands to the system. The system will respond with a series of audible tones, prompts, questions and spoken confirmations depending on the situation and the chosen level of dialogue interaction.

Feedback through audible tones

Your VR system will respond through various audible tones. You may hear a tone at the following times:

• When you press VOICE or

• When you access the help feature.

• When the VR system does not understand your request

• When a VR session is completed successfully

• When a VR session is ended unsuccessfully

• When a speed dependent feature has been accessed

• When a new device is connected

SYNC has five different audible tones that will play depending on the circumstance.

• Initial: Sounds when you are entering a new mode.

• Positive: Sounds for a positive recognition or a successful VR session

completion.

• Negative: Sounds for a negative recognition, an unsuccessful VR session, or when a speed dependent feature has been accessed.

• Listening: Sounds when the system is ready to listen for a command.

• Help: Sounds when you ask for ’Help’.

on your steering wheel controls.

Confirmation prompts

Confirmation prompts are short questions asked by the system when the system has not clearly understood your request or when there are many possible responses to your request. For example, if you have Confirmation prompts ON, the system may say, “Phone, is that correct?”. The system will then listen for a “Yes” or “No” confirmation from you. If you say “Yes”, the system will proceed. If you say “No”, the system will ask you to say the command again. If you have Confirmation prompts OFF, the system will simply make a best guess as to what you requested.

See End User License Agreement at the end of this book

Introduction

If the system has a low confidence level of what was asked, it will prompt you to try again or ask for help. Note: Even with Confirmation prompts turned OFF, you may be asked to confirm certain settings occasionally.

Clarification through candidate lists

Candidate lists are created when the system has several possible options of similar level of confidence as a result of your request. The system will submit back to you as many as four possibilities for your clarification. This may happen either with your phone book and/or music selections.

Example #1:

You want to call John Doe at home, so you say, “Call John Doe at home”. If the system has a similar confidence level for a few items, it may respond with:

• (initial tone) “Say 1 after the tone to call John Doe at home. Say 2 after the tone to call Johnny Doe on mobile. Say 3 after the tone to call Jane Doe at home.” (listen tone)

Example #2:

You want to listen to a certain artist, so you say, “Play Artist John”. If the system has a similar confidence level for two possible options, it may respond with:

• (initial tone) “Say 1 after the tone to play John Doe. Say 2 after the tone to play Johnny Doe.” (listen tone)

See End User License Agreement at the end of this book

Voice recognition system overview

USING VOICE COMMANDS WITH SYNC

There is a push to talk button on your steering wheel controls labeled either VOICE or tone and LISTENING will appear in the radio display signaling that the system is ready to accept your command. Speak the command clearly to ensure that the system is able to recognize and perform the desired function.

For the best voice recognition performance:

• Ensure that the interior of the vehicle is as quiet as possible. Wind noise from open windows and road vibrations may prevent the system from correctly recognizing spoken voice commands.

• After pressing VOICE or LISTENING appears in the radio display before speaking a command. Any command spoken prior to this will not register with the system.

• At any time, you can interrupt the system while it is speaking by pressing VOICE or and allow you to speak a command.

• Speak naturally without large pauses in between words.

At any time, you may say these commands:

• USB • SYNC

• Bluetooth Audio • Line in

• Phone • Voice settings

• Cancel

• Help

USB: Say to access the device connected to the USB port. SYNC: Say to return to the main menu. Bluetooth audio: Say to access/use streaming music from your cellular

phone enabled with Bluetooth wireless technology.

Line in: Say to access the device plugged into your auxiliary input jack. Phone: Say to access hands-free phone mode. Voice settings: Say to access the voice settings menu. Refer to

Commands for voice settings in the following section.

Help: Say at any time for options in a specific mode. SYNC will list various options for you audibly. The ‘help’ request is always available.

. Press to activate Voice Recognition. You will hear a

, wait until the tone sounds and

. The system will respond with a listening tone

• Vehicle health (if equipped, U.S. only)

See End User License Agreement at the end of this book

Voice recognition system overview

Cancel: Say to cancel the requested action. Vehicle health (if equipped): Say to request to run a vehicle health

report on your vehicle.

Commands for voice settings

In voice settings, you can customize the level of system interaction, help and feedback. The system default settings include standard interaction as well as candidate lists and confirmation prompts as all provide the most guidance and feedback.

At any time, while in voice settings, you may say these commands to adjust the voice settings:

• Interaction mode advanced • Interaction mode standard

• Confirmation prompts on • Confirmation prompts off

• Media candidate lists on • Media candidate lists off

• Phone candidate lists on • Phone candidate lists off

Interaction mode standard/advanced: Standard interaction mode provides more detailed interaction and guidance while the advanced mode has less audible interaction and more tone prompts.

Confirmation prompts on/off: Confirmation prompts are short questions asked by the system when the system has not clearly heard or understood your request. Note: Even with Confirmation prompts turned OFF, you may be asked to confirm settings occasionally.

Phone/media candidate lists on/off: Candidate lists are a list of possible results from your voice commands. These occur when SYNC has equal confidence of several possible results from your voice command.

For voice commands available in SYNC phone mode, refer to Voice commands in phone mode in the Phone chapter.

For voice commands available in SYNC media mode, refer to Voice commands in media mode in the Media chapter.

See End User License Agreement at the end of this book

SYNC system controls

SYSTEM CONTROLS

SYNC will interact with your audio system, steering wheel controls, and DVD system (if equipped).

QUICK REFERENCE CHART

The following chart is a quick summary of your radio and steering wheel controls as well as their respective function(s).

Radio control

N/A VOICE

SEEK

/ TUNE knob OK OK Press to confirm your selection.

Steering wheel

control

Function

Press to activate SYNC hands-free calling or to answer an incoming call. When in phone mode, press to send a call, text message, to put a call on hold and answer another call, or to initiate a multi-party call. Press and hold to end a call. Press and hold to cancel a call to emergency services when using the 911 Assist feature (if equipped). Press and hold to exit phone mode when not in an active call.

Press to activate Vo ice Recognition. Press and hold to end an active voice session. Refer to the Voice recognition system overview chapter for further information.

Press / turn to scroll through various menus and selections.

See End User License Agreement at the end of this book

SYNC system controls

Radio control

MENU N/A Press while in an active call to

AUX N/A Press repeatedly to cycle through

TEXT N/A When the > indicator appears, press

REV, REW,

FF, FWD,

SHUFFLE (if available)

(Play/Pause)

Steering wheel

control

access SYNC active call options. Refer to Active call menu options in the SYNC phone features chapter. Press MENU while in media to access SYNC MEDIA MENU. Refer to the SYNC media features chapter for further information.

available auxiliary sources. For further information, refer to Using

your media menu in the SYNC media features chapter.

to advance the text in the radio display. Press repeatedly to view additional phone contact information or media information.

N/A Press and hold to reverse within a

track.

N/A Press and hold to advance within a

track .

N/A Press and release to shuffle current

music content.

N/A Press to play / pause the currently

playing music.

Function

See End User License Agreement at the end of this book

SYNC phone features

VOICE COMMANDS IN PHONE MODE

WARNING: Driving while distracted can result in loss of vehicle

control, accident and injury. Ford strongly recommends that drivers use extreme caution when using cell phones, even with voice commands. The driver’s primary responsibility is the safe operation of their vehicle. Only use cell phones and other devices not essential to the driving task when it is safe to do so.

While in phone mode, you may say any of the following commands:

• Dial • Call <name>

• Call <name> at home • Call <name> on mobile OR cell

• Call <name> at work OR Call

<name> in office

• Phone book <name> at home

• Phone book <name> on mobile

OR cell

• Call history outgoing

• Phone book <name> on Other1• Connections

• Call history missed

• Menu

• Join

Voice commands are not available until downloading phone information

via Bluetooth is complete. Phone book commands: When you ask SYNC to access a phone book

name, number, etc., the requested information will appear in the display to view. Press

or say “Call” to call the contact.

Note: In the above possible commands, “<name>” is a dynamic listing in that it could be any desired name from your phone book.

• Call <name> on other

• Phone book <name>

• Phone book <name> at work OR

Phone book <name> at office

• Call history incoming

• Go to privacy

• Hold

See End User License Agreement at the end of this book

SYNC phone features

While in phone mode, you may also say “Menu” and then any of the following commands:

• [Phone] settings [message] notification on

• [Phone] connections • Phone name

• Signal • Battery

• [Phone] settings [set] phone

ringer

• [Phone] settings [set] ringer 2 • [Phone] settings [set] ringer 3

• Text message inbox • [Phone] settings [set] ringer off

Note: With the above commands, words in ( ) are optional and do not have to be spoken for the system to understand the command.

You may also say “Dial” to access any of the following commands:

• <number> 0–9 • Dial

• Delete (deletes one digit) • Clear (deletes all entered digits)

• Plus • Star

• Asterisk (*) • 800 (eight hundred)

• 700 (seven hundred) • 900 (nine hundred)

• 411 (four-one-one), 911

(nine-one-one), etc.

Note: To exit Dial mode, press and hold PHONE MENU.

• [Phone] settings [message] notification off

• [Phone] settings [set] ringer 1

• # / (pound, slash)

or press MENU to go to the

Voice commands when connecting devices

When attempting to connect a phone to SYNC, you may say any of the following commands:

• Connect <device name> • Bluetooth ON

• Bluetooth OFF • Delete <device name>

Note: You can only connect a device to SYNC after it has successfully gone through the pairing process.

Note: In the above possible commands, “<name>” is a dynamic listing in that it could be the name of any previously paired device.

See End User License Agreement at the end of this book

SYNC phone features

At any time, you may say these commands:

• SYNC • USB

• Line in • Bluetooth Audio

• Phone • Voice settings

• Cancel • Vehicle health (if equipped, U.S. only)

• Help

MAKING A CALL

Making a hands-free phone call using SYNC is easy.

1. Press

2. When prompted, say, “Call <name>” or say the desired number and then say “Dial”.

To erase the last spoken digit, say “Delete” or press

To erase all spoken digits, say “Clear” or press and hold

3. Once the desired number/contact is on the screen, either say “Call” or “Dial”. The system will connect to the desired number. Note: Once the call is placed, it will be logged into your outgoing call history folder.

Note: If your audio system is equipped with 10 memory presets (0–9), you can also manually enter the desired number by pressing the presets.

ENDING A CALL

At any time, you can end an active phone call by pressing and holding

or VOICE.

SEEK.

EXITING PHONE MODE

When in phone mode but not in an active call, press and hold phone mode.

ANSWERING AN INCOMING CALL

An incoming call interacts with SYNC in much the same way it interacts with your Bluetooth enabled cellular phone. During an incoming call:

• An audible ring tone will sound. If available, call information will appear in the display.

• Press TEXT to view additional caller information, if the call matches a contact in your downloaded phonebook.

See End User License Agreement at the end of this book

to exit

SYNC phone features

• Select from the following options:

Accept the call by pressing hands-free and logged into the incoming call history folder.

Ignore the call by doing nothing. The display will read MISSED CALL and SYNC will log the call as a missed call.

Reject the call by pressing and holding REJECTED and SYNC will log the call.

INCOMING NEW TEXT MESSAGE

Note: This is a phone dependent feature. If your Bluetooth enabled phone is connected and supports downloading

text messages via Bluetooth, you can receive incoming text messages. When you are being sent a text message, an audible tone will sound and NEW MESSAGE will appear in the radio display. You can say “Read Message” and SYNC will read the message to you.

. The call will be transferred to

. The display will read

Note: To scroll, press

1. Press OK to receive and open the text message or do nothing and the message will go into your text message inbox. Press OK again and SYNC will read your message aloud as you are not able to view the message. You can then also choose whether you’d like to reply or forward the message.

2. Press OK and scroll to toggle between REPLY TO MESSAGE or FORWARD MESSAGE.

3. When the desired selection appears in the display, press OK. If you choose REPLY TO MESSAGE, SYNC will take you back to the text

messaging menu and allow you to again cycle through the list of predefined messages to send.

If you choose FORWARD MESSAGE, SYNC will take you to your calling options. Choose to forward the message to anyone in your PHONE BOOK, CALL HISTORY, or you can choose ENTER NUMBER. Note: Forwarding a text message is a speed dependent feature and can only be done when the vehicle is traveling at 3 mph (5 km/h) or less.

Note: Only one recipient is allowed per text message.

See End User License Agreement at the end of this book

SEEK or / .

SYNC phone features

USING THE QUICK DIAL FEATURE

SYNC allows you to store phone book contacts and numbers from your call history folder in 1–5 of your memory presets for quick access.

Note: This feature is not available if your audio system has 10 memory presets (0–9).

To store a number as a Quick Dial to a memory preset: When in phone book or call history and the contact’s information is active in the display, press and hold a memory preset until confirmation appears in the display.

Note: Quick dials are only available when the phone with which they were saved is actively paired with SYNC.

To access/call numbers stored in the Quick Dial:

1. Press

2. Press the memory preset (1–5) containing the desired contact

information. The stored information will appear in the radio display.

3. To initiate the call, press

again.

ACTIVE CALL MENU OPTIONS

Once a call is active within SYNC, the following commands are available:

• PRIVACY ON/OFF

• HOLD ON/OFF

• ENTER TONES

• JOIN ON/OFF (Available when you have two active calls)

• PHONE BOOK

• CALL HISTORY

• RETURN

Refer to the following sections for further information.

to enter PHONE MENU.

or press the respective memory preset

Using privacy mode

SYNC allows you to easily switch a call from an active hands-free environment to your Bluetooth enabled cellular phone for a more private conversation. To turn privacy mode on/off:

Note: To scroll, press

1. Press MENU. The radio display will read CALL MENU.

See End User License Agreement at the end of this book

SEEK or / .

SYNC phone features

2. Scroll repeatedly until PRIVACY appears in the radio display.

3. Press OK. The radio display will read PRIVACY ON/PRIVACY OFF?

4. Press OK to activate privacy mode. The radio display will read IN PRIVACY and the system will transfer the call to your Bluetooth enabled cellular phone.

Note: Some phones will disconnect from SYNC and transfer the active call directly to the connected phone.

Putting a call on/off hold

You can put an active phone call on hold to have a private conversation within the vehicle cabin, or to answer another incoming call. To put an active call on hold:

Note: To scroll, press

1. Press MENU. The display will read CALL MENU.

2. Scroll repeatedly until HOLD appears in the radio display.

3. Press OK. The display will read HOLD ON/OFF.

4. Press OK when the desired selection appears in the radio display. Note: If you are putting the current call on hold to answer another call,

press put the active call on hold and reactivate the call on hold.

Enter tones

While in an active call, SYNC allows you to enter tones (i.e. entering numbers for passwords), using the radio display.

Note: To scroll, press

1. When on an active call, press MENU.

2. Scroll repeatedly until ENTER TONES appears in the radio display.

3. Press OK.

4. Scroll repeatedly until the desired number appears in the radio display.

5. Press OK. An audible tone will sound as confirmation. Repeat the process as many times as necessary.

Joining two calls (multiparty /conference call)

To join two separate calls and speak to both through SYNC:

Note: To scroll, press

to answer the incoming call. Each subsequent press of will

SEEK or / .

See End User License Agreement at the end of this book

SYNC phone features

1. When on an active call, press . This will put your first call on hold.

2. Place the second call by accessing the contact information through

SYNC or by using voice recognition and saying the contact name or number and placing the call.

3. Once you are actively in the second call, press MENU. CALL MENU

will appear.

4. Scroll repeatedly until JOIN CALLS appears in the radio display.

5. Press OK. The display will read JOIN CALLS?

6. Press OK to confirm. The system will join both calls into one and you

will be able to speak to both parties at the same time. The radio display will indicate that your conference call is active.

Note: SYNC supports a maximum of three callers on a multiparty/conference call.

Accessing your call history and phone book during an active call

Note: Accessing your phone book is a speed dependent feature. The vehicle must be moving less than 3 mph (5 km/h) to use this feature.

You can access your call history and phone book while on an active call.

Note: To scroll, press

1. Press MENU. The display will read CALL MENU.

2. Scroll repeatedly until CALL HISTORY / PHONE BOOK appears in the

display.

3. Press OK. The system will take you to the chosen menu item.

Refer to Call History and Accessing your phone book for further details on making selections in those menus.

HOW SYNC INTERACTS WITH YOUR BLUETOOTH ENABLED CELLULAR PHONE

While SYNC has a variety of features, many of them are dependent on your device’s functionality. To ensure that you have a compatible device or to check which features are compatible with SYNC, please check your device’s user guide and also visit www.SyncMyRide.com.

Hands-free calling is one of the main features of SYNC. SYNC works in conjunction with your Bluetooth enabled cellular phone to offer many options within SYNC’s PHONE MENU.

See End User License Agreement at the end of this book

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SYNC phone features

Press to access the following items when you are not in an active call:

PHONE MENU Note: PHONE MENU will appear briefly to indicate that you are in the

PHONE MENU.

• PHONE REDIAL

• CALL HISTORY

• PHONE BOOK

• TEXT MESSAGE

• PHONE SETTINGS

• APPLICATIONS (if available)

• SYSTEM SETTINGS

• VEH HEALTH (if equipped — U.S. only)

• 911 ASSIST (if equipped)

• EXIT PHONE

PHONE REDIAL

Phone redial will prompt your cellular phone with Bluetooth wireless technology to redial the last number called (if available).

Note: To scroll, press

1. Press

2. PHONE REDIAL will appear in the radio display.

3. Press OK to confirm the selection.

4. The display will read REDIAL? Press OK to confirm. The radio display

will read REDIALING....asitisplacing the call.

CALL HISTORY

Note: This is a phone dependent feature. If your phone doesn’t support downloading call history via Bluetooth, SYNC will keep track of calls made with SYNC.

You can access any previously dialed, received or missed calls while your Bluetooth enabled phone has been connected to SYNC.

Note: To scroll, press

1. Press

to enter PHONE MENU.

See End User License Agreement at the end of this book

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