Lincoln MKT (2010) SYNC [ru]

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LINCOLN

SUPPLEMENTAL GUIDE

MKT

2010

Table of Contents

Introduction

What is SYNC威?3 Safety information 4 Phone dependent features 4 SYNC威 voice recognition feature 5

Voice recognition system overview

Using voice commands with SYNC威 7

SYNC姞 system controls

Quick reference chart 9

SYNC姞 phone features (if equipped)

Quickstart - How to get going 11 Pairing your phone through your navigation system 11 Making a call 12 SYNC威 phone features 13 Saving a contact or phone number as a Quick Dial 14 Accessing your phone book 15 Call history 16 System settings 16 Adding (pairing) a phone 17 Connecting a phone 18 Deleting a phone 18 Advanced settings 19 Turning Bluetooth on/off 20 911 assist™ 21 Vehicle health report 25 Setting a ring tone 29 Message notification 30 Automatically download your phone book 31 Modifying your phone book and call history 32 Turning prompts on/off 34 Returning to factory defaults 35 Performing a master reset 35 Installing new vehicle applications 36 Accessing SYNC威 system information 37

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Table of Contents

Text messaging with your navigation system 38 Forwarding a text message 41 Voice commands in phone mode 43

SYNC姞 media features (if equipped)

Connecting your digital media player to SYNC威 45 SYNC威 media features 46 What’s playing? 47 Supported player, media formats and metadata information 47 Accessing and using your USB port 48 Streaming music from your phone 49 Using the Auxiliary input jack (Line in) 49 Using the play all feature 51 Selecting and playing specific artists 51 Selecting and playing specific albums 52 Selecting different genres 53 Accessing your playlists 53 Playing a specific track 54 Exploring the USB device 55 Accessing BT devices 55 Adding a new device in discovery or discoverable mode 56 Voice commands in media mode 57

SYNC姞 End user license agreement

All rights reserved. Reproduction by any means, electronic or mechanical including photocopying, recording or by any information storage and retrieval system or translation in whole or part is not permitted without written authorization from Ford Motor Company. Ford may change the contents without notice and without incurring obligation.

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Introduction

WHAT IS SYNC姞?

Thank you for purchasing SYNC威!

SYNC威 is a hands-free communications and entertainment system that literally ‘syncs up’ with all other multimedia systems in your vehicle. SYNC威 delivers convenience with voice activated calling and hands-free conversations, digital media player command and control as well as easy to use voice commands. The world outside your vehicle cabin may be chaotic, but inside, with SYNC威, it’s always a smooth ride. All you have to do is sync it and stow it. We’ll take care of the rest.

Welcome to the new world of ingenuity and passion - technology that is both fun and functional. Welcome to SYNC威.

For more information, please visit www.SyncMyRide.com.

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Introduction

SAFETY INFORMATION

WARNING: Driving while distracted can result in loss of vehicle

control, accident and injury. Ford strongly recommends that drivers use extreme caution when using any device that may take their focus off the road. The driver’s primary responsibility is the safe operation of their vehicle. Only use cell phones and other devices not essential to the driving task when it is safe to do so.

• Do not attempt to service or repair SYNC威. See your authorized dealer.

• Do not operate playing devices if the power cords and/or cables are broken, split or damaged. Carefully place cords and/or cables where they will not be stepped on or interfere with the operation of pedals, seats and/or compartments, or safe driving abilities.

• Do not leave playing devices in the vehicle in extreme conditions as it could cause damage to your device. Refer to your device’s user guide for further information.

• For your safety, some SYNC威 functions are speed dependent and cannot be performed when the vehicle is traveling at speeds greater than 3 mph (5 km/h).

• Ensure that you review your device’s user guide before using with SYNC威.

PHONE DEPENDENT FEATURES

While SYNC威 supports a variety of features, many are dependent upon the functionality of your cell phone with Bluetooth威 wireless technology. At a minimum, most cellular phones with Bluetooth wireless technology support the following functions:

• Answering an incoming call

• Ending a call

• Using privacy mode

• Dial a number

• Redial

• Call waiting notification

• Caller ID

Other features, such as text messaging via Bluetooth, and automatic phone book download are phone dependent features. To ensure that you have a compatible cellular phone, refer to your phone’s user manual and visit www.SyncMyRide.com.

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Introduction

SYNC姞 VOICE RECOGNITION FEATURE

SYNC威 is equipped with an advanced interactive Voice Recognition (VR) system. This system allows you to perform many operations by “speaking” certain commands to the system. The system will respond with a series of audible tones, prompts, questions and spoken confirmations depending on the situation and the chosen level of dialogue interaction.

Feedback through audible tones

Your VR system will respond through various audible tones. You may hear a tone at the following times:

• When you press VOICE or

• When you access the help feature.

• When the VR system does not understand your request

• When a VR session is completed successfully

• When a VR session is ended unsuccessfully

• When a speed dependent feature has been accessed

• When a new device is connected

SYNC威 has five different audible tones that will play depending on the circumstance.

• Initial: Sounds when you are entering a new mode.

• Positive: Sounds for a positive recognition or a successful VR session

completion.

• Negative: Sounds for a negative recognition, an unsuccessful VR session, or when a speed dependent feature has been accessed.

• Listening: Sounds when the system is ready to listen for a command.

• Help: Sounds when you ask for ’Help’.

on your steering wheel controls.

Confirmation prompts

Confirmation prompts are short questions asked by the system when the system has not clearly understood your request or when there are many possible responses to your request. For example, if you have Confirmation prompts ON, the system may say, “Phone, is that correct?”. The system will then listen for a “Yes” or “No” confirmation from you. If you say “Yes”, the system will proceed. If you say “No”, the system will ask you to say the command again. If you have Confirmation prompts OFF, the system will simply make a best guess as to what you requested.

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Introduction

If the system has a low confidence level of what was asked, it will prompt you to try again or ask for help. Note: Even with Confirmation prompts turned OFF, you may be asked to confirm certain settings occasionally.

Clarification through candidate lists

Candidate lists are created when the system has several possible options of similar level of confidence as a result of your request. The system will submit back to you as many as four possibilities for your clarification. This may happen either with your phone book and/or music selections.

Example #1:

You want to call John Doe at home, so you say, “Call John Doe at home”. If the system has a similar confidence level for a few items, it may respond with:

• (initial tone) “Say 1 after the tone to call John Doe at home. Say 2 after the tone to call Johnny Doe on mobile. Say 3 after the tone to call Jane Doe at home.” (listen tone)

Example #2:

You want to listen to a certain artist, so you say, “Play Artist John”. If the system has a similar confidence level for two possible options, it may respond with:

• (initial tone) “Say 1 after the tone to play John Doe. Say 2 after the tone to play Johnny Doe.” (listen tone)

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Voice recognition system overview

USING VOICE COMMANDS WITH SYNC姞

There is a push to talk button on your steering wheel controls labeled either VOICE or tone and LISTENING will appear in the radio display signaling that the

system is ready to accept your command. Speak the command clearly to ensure that the system is able to recognize and perform the desired function.

For the best voice recognition performance:

• Ensure that the interior of the vehicle is as quiet as possible. Wind noise from open windows and road vibrations may prevent the system from correctly recognizing spoken voice commands.

• After pressing VOICE or LISTENING appears in the radio display before speaking a command. Any command spoken prior to this will not register with the system.

• At any time, you can interrupt the system while it is speaking by pressing VOICE or and allow you to speak a command.

• Speak naturally without large pauses in between words.

At any time, you may say these commands:

• USB • Line in

• Bluetooth Audio • Voice settings

• Phone

• Cancel

• Help

USB: Say to access the device connected to the USB port. Bluetooth audio: Say to access/use streaming music from your cellular

phone enabled with Bluetooth wireless technology.

Line in: Say to access the device plugged into your auxiliary input jack. Phone: Say to access hands-free phone mode. Voice settings: Say to access the voice settings menu. Refer to

Commands for voice settings in the following section.

Help: Say at any time for options in a specific mode. SYNC will list various options for you audibly. The ‘help’ request is always available.

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. Press to activate Voice Recognition. You will hear a

, wait until the tone sounds and

. The system will respond with a listening tone

• Vehicle health report (if equipped, U.S. only)

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Voice recognition system overview

Cancel: Say to cancel the requested action. Vehicle health report (if equipped): Say to request to run a vehicle

health report on your vehicle.

Commands for voice settings

In voice settings, you can customize the level of system interaction, help and feedback. The system default settings include standard interaction as well as candidate lists and confirmation prompts as all provide the most guidance and feedback.

At any time, while in voice settings, you may say these commands to adjust the voice settings:

• Interaction mode advanced • Interaction mode standard

• Confirmation prompts on • Confirmation prompts off

• Media candidate lists on • Media candidate lists off

• Phone candidate lists on • Phone candidate lists off

Interaction mode standard/advanced: Standard interaction mode provides more detailed interaction and guidance while the advanced mode has less audible interaction and more tone prompts.

Confirmation prompts on/off: Confirmation prompts are short questions asked by the system when the system has not clearly heard or understood your request. Note: Even with Confirmation prompts turned OFF, you may be asked to confirm settings occasionally.

Phone/media candidate lists on/off: Candidate lists are a list of possible results from your voice commands. These occur when SYNC威 has equal confidence of several possible results from your voice command.

For voice commands available in SYNC威 phone mode, refer to Voice commands in phone mode in the Phone chapter.

For voice commands available in SYNC威 media mode, refer to Voice commands in media mode in the Media chapter.

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SYNC姞 system controls

SYSTEM CONTROLS

SYNC威 will interact with your audio system, steering wheel controls, and DVD system (if equipped).

QUICK REFERENCE CHART

The following chart is a quick summary of your radio and steering wheel controls as well as their respective function(s).

Radio control

PHONE

N/A VOICE

SEEK

/ TUNE knob OK OK Press to confirm your selection.

Steering wheel

control

Function

Press to activate SYNC威 hands-free calling or to answer an incoming call. When in phone mode, press to send a call, text message, to put a call on hold and answer another call, or to initiate a multi-party call. Press and hold to end a call. Press and hold to cancel a call to emergency services when using the 911 Assist feature (if equipped). Press and hold to exit phone mode when not in an active call.

Press to activate Vo ice Recognition. Press and hold to end an active voice session. Refer to the Voice recognition system overview chapter for further information.

Press / turn to scroll through various menus and selections.

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SYNC姞 system controls

Radio control

MENU N/A Press while in an active call to

AUX N/A Press repeatedly to cycle through

TEXT N/A When the > indicator appears, press

REV, REW,

FF, FWD,

SHUFFLE (if

available)

(Play/Pause)

Steering wheel

control

access SYNC威 active call options. Refer to Active call menu options in the SYNC威 phone features chapter. Press MENU while in media to access SYNC威 MEDIA MENU. Refer to the SYNC威 media features chapter for further information.

available auxiliary sources. For further information, refer to Using

your media menu in the SYNC威 media features chapter.

to advance the text in the radio display. Press repeatedly to view additional phone contact information or media information.

N/A Press and hold to reverse within a

track.

N/A Press and hold to advance within a

track .

N/A Press and release to shuffle current

music content.

N/A Press to play / pause the currently

playing music.

Function

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SYNC姞 phone features (if equipped)

QUICK START — HOW TO GET GOING

WARNING: Driving while distracted can result in loss of vehicle

control, accident and injury. Ford strongly recommends that drivers use extreme caution when using any device that may take their focus off the road. The drivers primary responsibility is the safe operation of their vehicle. Only use cell phones and other devices not essential to the driving task when it is safe to do so.

Pairing your phone through your system

Note: This is a speed dependent feature and will not work if your vehicle is traveling at speeds greater than 3 mph (5 km/h).

The first thing you will need to do to get going is to pair your Bluetooth威 enabled cellular phone with SYNC威.

1. Press the PHONE hard button.

2. The screen will read NO PHONE CONNECTED. Press the ‘Settings’ tab on the touchscreen.

3. Press ‘Add’.

4. If Bluetooth is on, SYNC威 will begin the pairing process between your Bluetooth enabled phone or device and SYNC威.

Note: Please refer to your phone’s user guide for specific pairing instructions.

5. SYNC威 will give you a six digit Pass-key (PIN) that you will need to enter into your phone or device when prompted.

When the pairing is complete, PAIRING SUCCESSFUL and then DEVICE NAME CONNECTED will appear on the screen.

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SYNC姞 phone features (if equipped)

6. Press YES or NO when SYNC威 prompts you to set the phone as the FAVORITE PHONE. As a ‘favorite phone’, SYNC威 will search for this phone upon each connection cycle. If a phone is not set as a primary, it will still be stored in the device listing to enable you to reconnect to it at any time.

7. If supported by your Bluetooth enabled cellular phone, SYNC威 will prompt you to download your phone book/call history. Press YES or NO.

Note: Selecting YES will tell SYNC威 to re-download the phone book and call history information from your Bluetooth enabled cellular phone (if supported) EVERY time your phone reconnects to SYNC威. If you have made any changes to your phone book/call history in SYNC威, they will be overwritten with the new download.

SYNC威 will confirm when the phone book and call history are downloaded.

Making a call using your system

Making a phone call using SYNC威 is easy. Press PHONE and select from one of the following:

• Use the keypad on the ‘Phone’ tab to manually enter a phone number and press SEND.

• Select the ‘Phonebook’ tab (if the desired number is saved in the downloaded phone book information).

• Use the quick sort buttons to browse to the desired contact.

• Select the desired contact and press

Note: This is a phone dependent feature. 12

‘Dial’.

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SYNC姞 phone features (if equipped)

• Select the ‘Call History’ tab (if the desired number is saved in the downloaded call history information).

• Select the desired contact and press

Note: This is a phone dependent feature.

Making a call using voice commands

1. Press

menu”.

2. Say “Phone”.

3. When prompted, say, “Call <phone book contact name> or say “Dial”

and the desired number.

To erase the last spoken digit, say “Delete”.

To erase all spoken digits, say “Clear”.

4. Once the desired number/contact is on the screen, either say “Call” or

“Dial”. SYNC威 will attempt to connect to the desired number. Note: Once the call is placed, it will be logged into your outgoing call history folder.

‘Dial’.

or VOICE. A tone will sound and the system will say “Main

USING PHONE FEATURES WITH YOUR MOBILE MEDIA SYSTEM

While SYNC威 has a variety of features, many of them are dependent on your phone’s functionality. To ensure that you have a compatible phone or to check which features are compatible with SYNC威, please check your phone’s user guide and also visit www.SyncMyRide.com.

Hands-free calling is one of the main features of SYNC威. SYNC威 works in conjunction with your Bluetooth enabled cellular phone and your system to offer many options. To access:

1. Press the PHONE hard button.

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SYNC姞 phone features (if equipped)

2. On the phone screen you can choose from:

• SEND: Press to receive an incoming call, make an outgoing call, or to redial.

• END: Press to end or ignore a call.

• PRIVACY MODE: Press to activate privacy mode. During an active phone call with SYNC威, you can choose to transfer the call to your Bluetooth enabled cellular phone for a private conversation. Note: This is a phone dependent feature.

• HOLD CALL: Press to put an active call on hold to have a private conversation within your vehicle cabin. Press again to take off hold. Note: This is a phone dependent feature.

• JOIN CALLS: Press to join two active calls. Note: This is a phone dependent feature.

• Digit entry: Press the numbers to manually enter a phone number to call.

• Signal/battery strength and roaming status Note: This is a phone dependent feature.

: Press to see additional numbers or information (if available).

•

: This Bluetooth icon illuminates when a Bluetooth enabled phone

•

is connected to SYNC威.

SAVING A CONTACT OR A PHONE NUMBER AS A QUICK DIAL

After you have connected your Bluetooth enabled cellular phone and downloaded your phone book/call history, SYNC威 allows you to save 10 frequently called numbers for quick access.

1. Press the PHONE hard button on the mobile media system.

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SYNC姞 phone features (if equipped)

2. Select the ‘Phone Book’ or ‘Call History’ tab.

3. Select the phone number or the contact you wish to save to the Quick Dial screen.

4. Press ‘Save’.

5. Select the Quick Dial location in which you wish to store the contact.

6. Press ‘Set/Replace’ at the bottom of the screen to save the contact’s number to the chosen Quick Dial location.

The system will confirm when the number of the contact is successfully stored.

USING THE PHONE BOOK FEATURE

Note: This is a speed dependent feature. The vehicle must be moving less than 3 mph (5 km/h) to use this feature.

SYNC威 enables you to view the contacts downloaded from your Bluetooth enabled cellular phone. To access:

1. Press the PHONE hard button.

2. Select the ‘Phonebook’ tab to access the phone numbers of the contacts downloaded from your Bluetooth enabled cellular phone. Note: SYNC威 will categorize your contacts alphabetically in the Quick Sort buttons on the right of the screen. The buttons will be highlighted if there are contacts stored in that category. Press the highlighted category to access those listings.

For your safety, while you are driving, SYNC威 limits the number of viewable contacts. However, all contacts are always available through voice commands.

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SYNC姞 phone features (if equipped)

Note: If supported by your phone, SYNC威 will assign location icons for the numbers (i.e., cellular number, home number, work number).

USING YOUR CALL HISTORY

If your Bluetooth enabled cellular phone supports phone book/call history downloads via Bluetooth, SYNC威 will provide these numbers sorted in the CALL HISTORY tab. If your Bluetooth enabled cellular phone does NOT support phone book/call history downloads via Bluetooth, then SYNC威 will log all calls made through SYNC威 in the CALL HISTORY tab.

1. Press the PHONE hard button.

2. Select the ‘Call History’ tab which

allows you to have quick access to recent call activity.

Press OUTGOING to view your outgoing calls.

Press INCOMING to view your incoming calls.

Press MISSED to view your missed calls.

SYSTEM SETTINGS

SYNC威 allows you to connect, add, delete or set specified phones as a favorite as well as change advanced settings. To access:

1. Press the PHONE hard button.

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SYNC姞 phone features (if equipped)

2. Select the ‘Settings’ tab and then choose the desired device. You can now choose from the following options:

Connect

Add

Delete

Set as Fav (Favorite)

Advanced

Please refer to the following sections for more information on these features.

Adding a new phone to SYNC姞

Note: This is a speed dependent feature. For your safety, this procedure cannot be completed if the vehicle is traveling at speeds faster than 3 mph (5 km/h).

Note: SYNC威 can store up to 12 previously paired phones.

This feature allows you to add (pair) a new Bluetooth enabled phone to SYNC威. To access:

1. Press the PHONE hard button.

2. Select the ‘Settings’ tab on the touchscreen.

3. Select ‘Add’.

4. When prompted on your phone’s display, enter the PIN provided by SYNC威.

Depending on your phone’s capability, you may be prompted with additional options from your phone or SYNC威 such as downloading the phone book/call history and setting a favorite.

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SYNC姞 phone features (if equipped)

Connecting a previously paired phone to SYNC姞

1. Press the PHONE hard button.

2. Select the ‘Settings’ tab on the

touchscreen.

3. Select the desired device.

4. Select ‘Connect’.

SYNC威 will confirm it is connecting to the selected phone.

Note: When SYNC威 connects the newly selected phone, it will disconnect any previously connected phone.

Deleting a phone from SYNC姞

This feature allows you to delete a previously paired phone from SYNC威.

Note: Deleting your phone will remove all information relevant to that phone such as phone book/call history, text messages, etc.

1. Press the PHONE hard button.

2. Select the ‘Settings’ tab on the

touchscreen.

3. Select the desired phone.

4. Press ‘Delete’. The system will

ask you to confirm.

Setting a phone as your favorite

SYNC威 allows you to set a phone as your favorite. This will then be the primary phone that SYNC威 reconnects to after each ignition cycle. To access:

1. Press the PHONE hard button.

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SYNC姞 phone features (if equipped)

2. Select the ‘Settings’ tab on the touchscreen.

3. Select the desired device.

4. Press ‘Set as Fav’.

Note: The star icon ( appear to the left of the currently selected favorite (primary) phone and a double arrow icon ( appear to signify which phone is currently connected.

Advanced settings

SYNC威 allows you to change many Advanced Settings. To access:

1. Press the PHONE hard button.

2. Select the ‘Settings’ tab.

3. Select ‘Advanced’.

) will

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SYNC姞 phone features (if equipped)

4. Scroll using / on the

screen to cycle through the following options:

• Bluetooth On/Off

• 911 Assist™ (if equipped)

• Vehicle Health Report (if equipped, U.S. only)

• Incoming Call Ringer

• Text Message Notification

• Automatic Download On/Off

• Modify Phonebook

• Provider

• Candidate Lists

• Factory Defaults

• Master Reset

• Install

• System Information

Turning Bluetooth on/off

Turning Bluetooth OFF will turn off access to all features to all SYNC威 Bluetooth related features (i.e., text messaging, hands-free calling, Bluetooth media streaming). Any incoming text or phone messages will

go into their respective missed folders. To access:

1. Press the PHONE hard button.

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SYNC姞 phone features (if equipped)

2. Select the ‘Settings’ tab on the touchscreen.

3. Select ‘Advanced’.

4. Select ‘Bluetooth On/Off’.

5. Select ‘On’ or ‘Off’.

911 Assist™ (if equipped)

For 911 Assist™ to function properly, the vehicle must have battery power after the crash, the cell phone must be previously paired, connected to SYNC威, and continue to function properly, and the 911 Assist™ feature must be previously enabled (set to ON).

WARNING: Do not wait for 911 Assist™ to initiate an

emergency call if you are capable yourself. Dial emergency services immediately to avoid delayed response time, which could increase the risk of serious injury or death after a crash. If you do not hear 911 Assist™ within 5 seconds after the crash, the system or phone may be damaged or non-functional.

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SYNC姞 phone features (if equipped)

The cell phone or 911 Assist™ hardware may become damaged in a crash, the vehicle may lose battery power, or the cell phone may be thrown from the vehicle, which could prevent operation. Additionally, not all crashes deploy an airbag or activate the fuel pump shut-off, which are the criteria to initiate 911 Assist™.

Airbags generally deploy in certain frontal, near frontal, side and rollover crashes, and the deployment of any airbag is intended to act as a 911 Assist™ trigger if those events occur. For more information about airbag deployment, see the Seating and Safety Restraints chapter of your Owner Guide. The fuel pump shut-off, in certain vehicles, is intended to act as a trigger for 911 Assist™ in rear-end crashes, in which airbags generally do not deploy. To determine if your vehicle has this trigger, check the Roadside Emergency chapter in your Owner’s Guide. If your Owner Guide describes a “Fuel Pump Shut-off”, it will trigger 911 Assist™. If your Owner Guide describes a “Fuel Pump Shut-off Switch”, it will not trigger 911 Assist™.

WARNING: Always place cell phone in a secure location to

prevent it from becoming a projectile or becoming damaged in the event of a collision. Failure to do so may cause serious injury or damage the phone which could prevent 911 Assist™ from functioning properly.

911 ASSIST™ PRIVACY NOTICE: Once 911 Assist™ is enabled (set to ON) by you, 911 Assist™ may, through any paired and connected cell phone, disclose to emergency services that the vehicle has been in a crash involving the deployment of an airbag or, in certain vehicles, the activation of the fuel pump shut-off. Certain versions or updates to 911 Assist™ may also be capable of electronically or verbally disclosing to 911 operators the vehicle location, and/or other details about the vehicle or crash to assist 911 operators to provide the most appropriate emergency services. If you do not want to disclose this information, do not enable (set to ON) the feature.

Note: If 911 Assist™ is enabled/disabled by any user, the current setting

will apply for all paired phones. If the 911 Assist™ setting is disabled (set to OFF), a voice message and/or display item will inform the vehicle occupants when a previously paired phone connects to SYNC威.

In the event of a crash involving the deployment of an airbag or the activation of the fuel pump shut-off, SYNC威 is designed to assist occupants in attempting to contact emergency services by dialing 911

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SYNC姞 phone features (if equipped)

through the occupant’s paired and connected Bluetooth enabled cellular phone. In the event that a connected cellular phone is damaged or loses connection to SYNC威, SYNC威 will search for and connect to any available, previously paired cell phone and attempt to place the call to

911.Before initiating the call, SYNC provides a short window of time (approximately 10 seconds) that allows the driver or passenger to decide whether to cancel the call by pressing and holding wheel controls. Before initiating the 911 call for the occupants, SYNC威 will say the following or a similar message:

“SYNC威 will attempt to call 911. If you wish to cancel the call, press and hold the phone button.”

If the call is not cancelled and a successful call is made, a pre-recorded message will be played for the 911 operator and then the occupant(s) in the vehicle will be able to communicate with the 911 operator.

Note: Failure to cancel the call by pressing dialing 911.

Note: When you are connected to the 911 operator, be prepared to provide your name, phone number and location immediately, because not all 911 systems are capable of receiving this information electronically.

The following steps are required for the 911 Assist™ feature to perform properly:

• SYNC威 is on and functioning properly at the time of the incident and throughout feature activation and use.

• SYNC威 911 Assist™ feature is set to ON prior to the incident.

• A Bluetooth enabled cellular phone is paired and connected to SYNC威.

• A connected Bluetooth enabled cellular phone has the ability to make

an outgoing call at the time of the incident (i.e, has adequate network coverage and signal strength).

• The vehicle is located in the U.S. or Canada or in a territory in which 911 is the emergency number.

will result in SYNC威

on the steering

WARNING: Unless 911 Assist™ is previously configured to ON

prior to a crash, 911 Assist™ will not dial for help during an emergency, which could delay response time, increasing the risk of serious injury or death after a crash.

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SYNC姞 phone features (if equipped)

The 911 Assist™ feature is initially set to OFF. The connected phone must be set as the primary phone in order to change the setting. To access the setting:

1. Press the PHONE hard button.

2. Select the ‘Settings’ tab on the touchscreen

3. Press ‘Advanced’.

4. Select ‘911 Assist’.

5. Select the desired setting.

911 Assist Set ON or 911 Assist Set OFF will appear in the display as a confirmation. For more information, please visit www.SyncMyRide.com.

Note: Before enabling (setting to ON), review the 911 Assist™ Privacy Notice.

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SYNC姞 phone features (if equipped)

Vehicle health report (if equipped, U.S. only)

WARNING: Always follow scheduled maintenance instructions,

regularly inspect your vehicle, and seek repair for any damage or problem you suspect. Vehicle Health Reports supplements, but cannot replace normal maintenance and vehicle inspection. Vehicle Health Report only monitors those systems that are electronically monitored by the vehicle and will not monitor or report the status of any other system, (i.e., brake lining wear). Failure to perform scheduled maintenance and regularly inspect your vehicle may result in vehicle damage and serious injury.

SYNC威 allows you to check your vehicle’s overall ‘health’ in the form of diagnostic report card. The vehicle health report contains valuable information such as:

• Vehicle diagnostic information

• Scheduled maintenance

• Open Recalls and Field Service Actions

• Unserviced items from vehicle inspections by your authorized dealer

You can initiate vehicle health in the vehicle at any time and view the complete report with all information listed above on SyncMyRide.com. You can also choose for SYNC威 to automatically remind you to run reports at specific mileage intervals aligned with your vehicle’s maintenance schedule. Once you’ve turned Vehicle Health on in the vehicle, you must go to www.SyncMyRide.com to set up your Vehicle Health Report profile and activate the service online. SyncMyRide.com will also have the latest information on the availability of Vehicle Health Report in markets outside the U.S. Cell phone airtime usage may apply when reporting.

VEHICLE HEALTH REPORT PRIVACY NOTICE: When you run a Vehicle Health Report, Ford Motor Company may collect your cell phone number (to process your report request) and diagnostic information about your vehicle. Certain versions or updates to Vehicle Health Report may also collect additional vehicle information. Ford may use the vehicle information it collects for any purpose. If you do not want to disclose your cell phone number or vehicle information, do not run the feature or set up your Vehicle Health Report profile at www.SyncMyRide.com. Refer to www.SyncMyRide.com — Vehicle Health Report Terms and Conditions, and Privacy Statement — for more information.

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SYNC姞 phone features (if equipped)

Note: To scroll, press SEEK or / .

1. Press the PHONE hard button.

2. Select the ‘Settings’ tab.

3. Press ‘Advanced’.

4. Select ‘Vehicle Health Report’.

5. Select ‘Run Report’. SYNC威 will run a health report of the vehicle’s diagnostic systems and send the results to your selected e-mail address.

Note: This feature may not function properly if you have enabled caller ID blocking on your mobile phone.

Automatic reports (available in the U.S. only)

You can choose to have SYNC威 automatically prompt you to run a health report at certain mileage intervals. To do so, you must first turn on the automatic report feature. To access:

1. Press the PHONE hard button. 26

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SYNC姞 phone features (if equipped)

2. Select the ‘Settings’ tab on the touchscreen.

3. Press ‘Advanced’.

4. Select ‘Vehicle Health Report’.

5. Select ‘Automatic Reports’.

6. Select the desired setting.

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SYNC姞 phone features (if equipped)

Mileage interval (available in the U.S. only)

Once you have turned on the automatic report feature, you can then choose at which mileage intervals you would like to be prompted to run a health report. To access:

1. Press the PHONE hard button.

2. Select the ‘Settings’ tab on the touchscreen.

3. Press ‘Advanced’.

4. Select ‘Vehicle Health Report’.

5. Select ‘Mileage Interval’.

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SYNC姞 phone features (if equipped)

6. Select the desired mileage interval setting.

When the chosen mileage is reached, SYNC威 will automatically prompt you and ask if you would like to run a health report. You can then accept and SYNC威 will send you an e-mail with the information or you can choose to have SYNC威 remind you later.

Selecting your ring tone

SYNC威 allows you to select from various ringers which will sound during an incoming call. To access:

1. Press the PHONE hard button.

2. Select the ‘Settings’ tab on the touchscreen.

3. Select ‘Advanced’.

4. Scroll using touchscreen and select ‘Incoming

Call Ringer’.

/ on the

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SYNC姞 phone features (if equipped)

5. Select from three ring tones, your cellular phone’s ring tone or to turn the ringer off.

Turning the text message notification on/off

You can choose to turn SYNC威’s text message notification on or off. To access:

1. Press the PHONE hard button.

2. Select the ‘Settings’ tab on the touchscreen.

3. Select ‘Advanced’.

4. Select ‘Txt Msg Notification’ and turn the feature on or off.

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SYNC姞 phone features (if equipped)

Select ‘On’ to turn text message notification on. With notifications turned on, an audible tone sounds during an incoming text message and response options appear in the display (i.e., view the message, have the system read the message aloud, dial the person sending the message or cancel).

Select ‘Off’ to turn text notifications off. With notifications turned off, you will not be notified by a tone and the incoming text message will not appear on screen.

Selecting automatic downloading

If you choose, SYNC威 will automatically download your phone book and call history from your connected Bluetooth enabled cellular phone upon every connection cycle. This automatic download will overwrite your existing phone book and call history stored in SYNC威. To access:

1. Press the PHONE hard button.

2. Select the ‘Settings’ tab on the touchscreen.

3. Select ‘Advanced’.

4. Select ‘Auto Download On/Off’.

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SYNC姞 phone features (if equipped)

5. Select ‘On’ or ‘Off’.

Modifying your phone book and call history

SYNC威 allows you to add contacts as well as download and delete your phone book/call history. Note: Erasing a contact or all contacts in your phone book/call history in your SYNC威 system will NOT erase any information in your cellular phone. To access:

1. Press the PHONE hard button.

2. Select the ‘Settings’ tab on the touchscreen.

3. Press ‘Advanced’.

4. Select ‘Modify Phonebook’ and select from:

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Candidate List

SYNC姞 phone features (if equipped)

ADD CONTACTS: Select to ‘push’ contacts from your Bluetooth enabled cellular phone. SYNC威 will prompt you to send the contacts from your phone. When successfully sent, the display will read XXX CONTACTS RECEIVED FINISHED? Press YES if you are finished or press NO if you wish to send more contacts to SYNC威. Note: Pushing contacts via Bluetooth is a phone dependent feature. Refer to your phone’s user guide for instructions.

DOWNLOAD PHONE BOOK / CALL HISTORY: Select YES to automatically download the phone book/call history from your currently connected Bluetooth enabled cellular phone. Select NO and the system will not perform this function upon every connection cycle.

DELETE PHONE BOOK / CALL HISTORY: Select YES to delete the entire phone book/call history from SYNC威. Note: This function will NOT delete any information from your connected Bluetooth enabled cellular phone.

Viewing your phone’s provider

Note: This is a phone dependent feature.

To view your phone’s provider through SYNC威:

1. Press the PHONE hard button.

2. Select the ‘Settings’ tab on the touchscreen.

3. Press ‘Advanced’.

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SYNC姞 phone features (if equipped)

4. Scroll using / on the touchscreen until ‘Provider’ appears.

Candidate List

Candidate lists

SYNC威 is equipped with an advanced voice recognition system which can perform a multitude of tasks. For example, SYNC威’s voice recognition system will ask for clarification if it does not have a high level of confidence in what was spoken. The level of feedback which SYNC威 provides can be adjusted. You can choose a higher level of verbal prompts for more guidance or you can choose to simply hear the prompts when the system needs direction. To access:

1. Press the PHONE hard button.

2. Select the ‘Settings’ tab on the touchscreen.

3. Press ‘Advanced’.

4. Scroll using

/ on the

touchscreen and select ‘Candidate Lists’.

5. Select ‘On’ for a higher level of voice interaction or ‘Off’ to turn off the voice prompts.

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Candidate List

SYNC姞 phone features (if equipped)

Returning to the factory default settings

SYNC威 allows you to return to its factory default settings. This selection will not erase your downloaded phone book/call history, text messages, etc. If you wish to erase all information, refer to Performing a master reset in the following section. To access:

1. Press the PHONE hard button.

2. Select the ‘Settings’ tab on the touchscreen.

3. Select ‘Advanced’.

4. Scroll using touchscreen and select ‘Factory

Defaults’.

5. SYNC威 will ask you to confirm your selection. Press YES and the system will confirm ‘Factory Defaults Reset’.

Performing a master reset

Performing a master reset will not only return all preference settings to the factory defaults, but it will also completely erase all phone book, call history and text messages previously downloaded to SYNC威. To access:

1. Press the PHONE hard button.

/ on the

Candidate List

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SYNC姞 phone features (if equipped)

2. Select the ‘Settings’ tab on the touchscreen.

3. Select ‘Advanced’.

4. Scroll using touchscreen and select ‘Master

Reset’.

5. SYNC威 will ask you to confirm. Press YES to continue.

SYNC威 will confirm when the master reset is complete.

Installing a new application

You can download new software applications (if available) and then load the desired applications onto SYNC威 through your USB port. Please refer to www.SyncMyRide.com for more information.

To install any downloaded software:

1. Press the PHONE hard button.

2. Select the ‘Settings’ tab on the touchscreen.

3. Select ‘Advanced’.

/ on the

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SYNC姞 phone features (if equipped)

4. Scroll using / on the touchscreen and select ‘Install’.

Follow the prompts.

Accessing SYNC姞 system information

To access SYNC威 system information:

1. Press the PHONE hard button.

2. Select the ‘Settings’ tab on the touchscreen.

3. Select ‘Advanced’.

4. Scroll using touchscreen and select ‘System

Information’.

/ on the

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SYNC姞 phone features (if equipped)

This screen will show you SYNC威’s system information.

TEXT MESSAGING

Note: Downloading and sending text messages via Bluetooth are phone dependent features.

Note: Certain features in text messaging are speed dependent and cannot be completed when the vehicle is traveling at speeds over 3 mph (5 km/h).

SYNC威 not only enables you to send and receive text messages via Bluetooth, but SYNC威 will read them to you aloud and also translate many popularly used text messaging acronyms such as “lol”. SYNC威 also allows you to respond with a list of predefined messages. To access:

1. Press the PHONE hard button.

2. Select the ‘Text Message’ tab on the touchscreen. SYNC威 will automatically check to see if the currently connected phone supports text messaging. If it does not, this screen will display.

3. If your phone is equipped for text messaging, SYNC威 will take you to the text messaging screen. From this screen you will be able to select from the following options:

View: Select the desired text message and press VIEW to view the text message.

Note: For your safety, this is a speed dependent feature. Listen: Select desired message and press LISTEN to have the system

read the text message to you aloud. 38

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SYNC姞 phone features (if equipped)

Compose: Select to compose a new text message. Note: For your safety, this is a speed dependent feature.

Delete All: Select to delete all text messages from SYNC威. Note: This will not delete all messages from your Bluetooth enabled

cellular phone.

Download: If your phone supports downloading text messages via Bluetooth wireless technology, you can download your unread text messages to SYNC威. Note: SYNC威 does not download read text messages from your phone.

Receiving an incoming text message

When there is an incoming text message, an audible tone will sound and the screen will display a pop up with the caller name and ID if supported by your phone.

Press ‘View’ to view the text message.

Press ‘Listen’ for SYNC威 to read the message to you aloud.

Press ‘Reply’ to send a reply text message. Press ‘Dial’ to call the contact. Press ‘Cancel’ to exit the screen. From the ‘View’ screen, you can then choose to:

• Listen as SYNC威 reads the message to you aloud.

• Compose your own message.

Note: This is a speed dependent feature.

• Reply to the message. Note: This is a speed dependent feature.

• Forward the text message to someone in your phone book or to a phone number. Note: This is a speed dependent feature.

Sending a text message

Note: Sending text messages via Bluetooth is a phone dependent feature.

Note: This is a speed dependent feature and cannot be completed when the vehicle is traveling at speeds over 3 mph (5 km/h).

1. Press the PHONE hard button.

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SYNC姞 phone features (if equipped)

2. Select the ‘Text Message’ tab on the touchscreen.

3. Press ‘Compose’.

4. Scroll using touchscreen to cycle through a list

of 15 predefined text messages you can send from SYNC威.

• Can’t talk right now

• Call me

• Call you later

• Be there in 10 minutes

• Be there in 20 minutes

• Yes

• No

• Why?

• Thanks

• Where R you?

• I need more directions

• I love you

• Too funny

• Can’t wait to see you

• I’m stuck in traffic

/ on the

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SYNC姞 phone features (if equipped)

5. Select the desired text message. In addition to your text, the message

will also contain a signature of : “This message was sent from my Ford, Lincoln or Mercury vehicle.”

6. Press

you would like to send your text message.

Note: Only one recipient per text message is allowed.

7. Press ‘Phone Book’ to access your

phone book listings. Press to cycle through the contacts. Press

the desired contact and press Send.

Note: For quicker browsing, SYNC威 will only make available the quick sort buttons for the respective downloaded phone book contacts.

Press ‘Phone Number’ to send your text message to a phone number (which is not listed with a contact in your phone book/call history). Use the dial pad to manually enter the desired number. Once the number is entered, press

Recipients. SYNC威 will now allow you to choose to whom

Send.

SYNC威 will ask you to confirm. Press

Forwarding a text message

Note: Forwarding text messages via Bluetooth is a phone dependent feature.

Note: This is a speed dependent feature and cannot be completed when the vehicle is traveling at speeds over 3 mph (5 km/h).

1. Press the PHONE hard button.

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Send.

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SYNC姞 phone features (if equipped)

2. Select the ‘Text Message’ tab on the touchscreen.

3. Select ‘Compose’.

4. Scroll using touchscreen to select one of

SYNC威’s 15 predefined text messages.

5. Press now allow you to choose to whom you would like to send your text message. Note: Only one recipient per text message is allowed.

6. Press ‘Phone Book’ to access your phone book contacts. Select the desired contact and press

Note: For quicker browsing, SYNC威 will only make available the quick sort buttons for the respective downloaded phone book contacts.

SYNC威 will ask you to confirm. Press

/ on the

Recipients. SYNC威 will

Send.

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SYNC姞 phone features (if equipped)

VOICE COMMANDS IN PHONE MODE

WARNING: Driving while distracted can result in loss of vehicle

In phone mode, press When prompted, you may say any of the following commands:

• Dial • Call <name>

• Call <name> at home • Call <name> on mobile OR cell

• Call <name> at work OR Call

<name> in office

Note: In the above possible commands, “<name>” is a dynamic listing in that it could be any desired name from your phone book, call history, etc.

Note: With the above commands, words in()areoptional and do not have to be spoken for the system to understand the command.

Note: If you are not in phone mode, press wheel controls. When prompted, say, “Phone” and then any of the above commands.

In phone mode, you can say “Dial” to access any of the following commands:

• <number> 0–9 • Dial

• Delete (deletes one digit) • Clear (deletes all entered digits)

• Plus • Star

• Asterisk (*) • 800 (eight hundred)

• 700 (seven hundred) • 900 (nine hundred)

• 411 (four-one-one), 911

(nine-one-one), etc.

or VOICE on the steering wheel controls.

• Call <name> on other

or VOICE on the steering

• # / (pound, slash)

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SYNC姞 phone features (if equipped)

In phone mode, you may say these commands at any time:

• Phone • Voice settings

• Exit • Help

In voice settings mode, you may say:

• Phone candidate lists on • Phone candidate lists off

Phone candidate lists are a list of possible results from your voice commands. These occur when SYNC has equal confidence of several possible results from your voice command.

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SYNC姞 media features (if equipped)

CONNECTING YOUR DIGITAL MEDIA PLAYER TO SYNC姞

1. Ensure that the vehicle and mobile media system are ON.

2. Plug the media device into the USB port and ensure that the device is ON. (Refer to your vehicle’s Owner’s guide for exact USB port location.)

3. Press the MEDIA hard button on the mobile media system.

4. Select the ‘User Device’ tab.

5. Press ‘Source’ repeatedly until USB appears.

6. Press ‘Music Library’.

7. Select from the listed features. Please refer to Using the Media Music Library later in this chapter.

CONNECTING YOUR DIGITAL MEDIA PLAYER TO SYNC姞 VIA VOICE COMMANDS

1. Ensure that the vehicle and the mobile media system are ON.

2. Plug the media device into the USB port and ensure that the device is ON. (Refer to your vehicle’s Owner’s guide for exact USB port location.)

3. Press VOICE or icon will appear in the display.

4. Say “User Device”. The system will say, “USB, please say a command.” SYNC威 will begin indexing the music media when the device is plugged

into the USB port. If your digital media player contains many media files, INDEXING may appear in the display. When the indexing process is complete, you may access the media content in your digital media player using voice commands.

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. SYNC威 will say, “ Main menu” and the listening

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SYNC姞 media features (if equipped)

5. Once the music is indexed, you can play music on your digital media player by saying any of the following commands:

• Play All

• Play Artist <name>

• Play Album <name>

• Play Genre <name>

• Play Playlist <name>

• Play track <name>

SYNC姞 MEDIA SOURCES AND FEATURES

The ‘User Device’ tab provides you access and control over the SYNC威 media sources: USB, BT AUDIO and LINE IN. Once you choose which SYNC威 media source you would like to listen to, you can then use SYNC威’s many other features to make playing adjustments. To access:

1. Ensure that your playing device is plugged into the USB port or Auxiliary input jack (LINE IN) and your device is on. Note: If you already have a device connected to the USB port, you cannot access the LINE IN feature. Some digital media players require both USB and LINE IN ports to stream data and music separately.

2. Press the MEDIA hard button on the mobile media system.

3. Select the ‘Users Device’ tab on the touchscreen.

4. Press ‘Source’ repeatedly to cycle through the possible media sources of USB, BT AUDIO and LINE IN.

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SYNC姞 media features (if equipped)

You can also access the following buttons:

• Music Library: Provides you access to SYNC威’s many media features, such as: Play All, Play Artists, Play Albums, Play Tracks, Play Playlists, and Explore the USB.

• Similar Music: In USB mode, select to have SYNC威 create a new playlist of music similar to the currently playing track.

• Repeat: Select to repeat the current track in USB mode.

• Shuffle: Select to shuffle the current tracks in USB mode.

• Settings: Refer to Advanced settings in the SYNC威 phone features

chapter for information on how to make adjustments to the prompts, language, master reset, factory defaults, etc.

• Text: Press to view additional information, if available.

What’s playing?

At any time while a track is playing, SYNC威 will read the metadata tags of the track to you (if populated). Simply press will sound and SYNC威 will say “Main menu”. Say “USER DEVICE” and, when prompted, ask “What’s playing?”

Supported media players, formats and metadata information

SYNC威 is capable of hosting nearly any digital media player, including iPod威, Zune™, “Plays from device” players, and most USB drives. Supported audio formats include MP3, WMA, WAV and AAC.

SYNC威 is also able to organize and sort your indexed media from your playing device by metadata tags. Metadata tags are descriptive software identifiers embedded in your media files which provide information about the media file. SYNC威 supports the following metadata tags:

• Artist

• Album

• Genre

• Track

If your indexed media files contain no information embedded in these metadata tags, SYNC威 will automatically classify the empty metadata tags as UNKNOWN.

or VOICE. A tone

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SYNC姞 media features (if equipped)

ACCESSING AND USING YOUR USB PORT

Your vehicle is equipped with a USB port. (For exact location, refer to your vehicle’s Owner’s guide). You can use the USB port to plug in and access media devices as well as charge devices (if supported by your device). For a list of compatible media players, refer to www.SyncMyRide.com.

Note: Since your USB port allows you to charge your device (if supported by your device), SYNC威 will not automatically change media modes when something is initially plugged into the USB port. To access:

1. Ensure that your digital playing device is plugged into the USB and is ON.

2. Press the MEDIA hard button on the mobile media system.

3. Select the ‘User Device’ tab.

4. Press ‘Source’ repeatedly to until USB appears in the line above ‘Source’.

If the connected device and media content is supported, SYNC威 will begin indexing available media files. NO MEDIA will appear if there are no readable media files for SYNC威 to play. If there are readable files, INDEXING may appear. If Autoplay is ON, SYNC威 gives you the ability to access media files randomly as they are indexed. If Autoplay is OFF, indexed media is not available until the indexing process is complete. After indexing is complete, INDEXED will appear.

Once indexing is complete, you may press previous/next track. You may also press

current track. Note: SYNC威 is capable of indexing thousands of average size media

files. The time required to complete the indexing process is dependent upon the size of the media content being indexed and the device itself.

If at any time the device is removed from the USB port, USB REMOVED will appear.

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/ to play/pause the

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SYNC姞 media features (if equipped)

STREAMING MUSIC FROM YOUR BLUETOOTH ENABLED PHONE

Note: This is a phone dependent feature. Refer to your phone’s user guide for further information on how to stream Bluetooth audio.

SYNC威 allows you to stream music from your Bluetooth enabled cellular phone to play through SYNC威. To access:

1. Ensure that the desired music is playing on your paired phone and

your phone is in Bluetooth audio streaming mode.

2. Press the MEDIA hard button on the mobile media system.

3. Select the ‘User Device’ tab on

the touchscreen.

4. Press SOURCE repeatedly to until

BT AUDIO appears in the line above SOURCE.

USING LINE IN (AUXILIARY INPUT JACK) WITH SYNC姞

Your vehicle is equipped with an auxiliary input jack which allows you to plug in and play your portable music player over the vehicle speakers. For exact location of your auxiliary input jack, refer to your vehicle’s

Owner’s guide.

To access:

Note: If you already have a device connected to the USB port, you cannot access the LINE IN feature. Some digital media players require both USB and LINE IN ports to stream data and music separately.

1. Ensure that the desired device is plugged into the Auxiliary input jack

and is playing.

2. Press the MEDIA hard button on the mobile media system.

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SYNC姞 media features (if equipped)

3. Select the ‘User Device’ tab on the touchscreen.

4. Press ‘Source’ repeatedly to until LINE IN appears in the display. The music will begin to play over the vehicle’s speakers.

USING THE MEDIA MUSIC LIBRARY

Once your music has been indexed into SYNC威 through the USB port, you can then use the many features of the media library. To access:

1. Press the MEDIA hard button on the mobile media system.

2. Select the ‘User Device’ tab on the touchscreen. Press ‘Source’ repeatedly until USB appears in the display.

3. Select ‘Music Library’.

From this screen, you can access the following:

• Play All

• Artists

• Albums

• Genres

• Playlists

• Tracks

• Explore USB

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SYNC姞 media features (if equipped)

Accessing the Play All feature

The Play All feature in SYNC威 will play all indexed media (tracks) from your playing device in flat file mode, one at a time in alphabetical order. To access:

1. Press the MEDIA hard button on the mobile media system.

2. Select the ‘User Device’ tab on

the touchscreen.

3. Press ‘Source’ repeatedly until

USB appears.

4. Press ‘Music Library’.

5. Scroll using

touchscreen to select ‘Play All’.

Selecting and playing specific artists

SYNC威 allows you to sort all indexed media by artists. To access:

1. Press the MEDIA hard button on the mobile media system.

2. Select the ‘User Device’ tab on

the touchscreen.

3. Press ‘Source’ repeatedly until

USB appears.

4. Select ‘Music Library’.

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SYNC姞 media features (if equipped)

5. Scroll using / on the touchscreen and select ‘Artists’.

SYNC威 will allow you to scroll through all indexed artists and select which you would like to hear.

Selecting and playing specific albums

SYNC威 allows you to play all indexed media by ALBUMS. To access:

1. Press the MEDIA hard button on the mobile media system.

2. Select the ‘User Device’ tab on the touchscreen.

3. Press ‘Source’ repeatedly until USB appears.

4. Select ‘Music Library’.

5. Scroll using touchscreen and select ‘Albums’.

6. Use and select the desired album to play.

/ to scroll through

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/ on the

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SYNC姞 media features (if equipped)

Selecting from different genres

SYNC威 allows you to sort indexed music by genre (category) type. SYNC威 will automatically re-categorize your indexed music according to the available genre metadata tags. To access:

1. Press the MEDIA hard button on the mobile media system.

2. Select the ‘User Device’ tab.

3. Press ‘Source’ repeatedly until

USB appears.

4. Select ‘Music Library’.

5. Scroll using

touchscreen and select ‘Genres’.

Accessing your playlists

SYNC威 supports many playlists formats, such as: .ASX, .M3U, .WPL and .MTP. To access:

1. Press the MEDIA hard button on the mobile media system.

2. Select the ‘User Device’ tab on

the touchscreen.

3. Press ‘Source’ repeatedly until

USB appears.

4. Select ‘Music Library’.

See End User License Agreement at the end of this book

/ on the

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5. Scroll / using on the touchscreen and select ‘Playlists’.

6. Scroll using the desired playlist.

Playing a specific track

SYNC威 allows you to search for and play a specific track which has been indexed. To access:

1. Press the MEDIA hard button on the mobile media system

2. Select the ‘User Device’ tab.

3. Press ‘Source’ repeatedly until USB appears.

4. Select ‘Music Library’.

/ to select

5. Scroll using touchscreen and select ‘Tracks’ to

view your indexed tracks.

6. Scroll using the desired track to play.

See End User License Agreement at the end of this book

/ on the

/ and select

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Exploring the USB device

SYNC威 allows you to explore through all supported digital media on your media device which is connected through the USB port. To access:

1. Press the MEDIA hard button on the mobile media system.

2. Select the ‘User Device’ tab.

3. Press ‘Source’ repeatedly until

USB appears.

4. Select ‘Music Library’.

5. Scroll using

touchscreen and select ‘Explore USB’.

6. Use

Note: Media can be played directly through the Explore USB feature by selecting the desired track or by selecting PLAY ALL.

Note: When you are playing USB SYNC威 MEDIA using the Explore USB feature, and you have folders saved on your playing device, you are in folder mode. In folder mode, you can say, “Play next folder” or “Play previous folder” to advance within your saved folders.

Accessing your BT Devices menu and features

The BT DEVICES menu allows you to connect, add and delete Bluetooth devices from SYNC威. To access:

1. Press the MEDIA hard button on the mobile media system.

/ to scroll through all indexed media on your USB device.

See End User License Agreement at the end of this book

/ on the

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2. Select the ‘User Device’ tab.

3. Select ‘BT Devices’.

4. Select from available options of:

• Connect: Select to connect a previously paired device to SYNC威.

• Add: Select to add a device through Discovery and Discoverable

modes. Refer to Adding a new device in discovery or discoverable mode in the following section.

• Delete: Select to delete a previously paired device.

• Advanced: Refer to Advanced Settings in the SYNC威 phone features

chapter for information on how to make adjustments to advanced settings.

Adding a new device in discovery or discoverable mode

1. Press the MEDIA hard button on the mobile media system.

2. Select the ‘User Device’ tab.

3. Select ‘Bluetooth Devices’.

4. Select ‘Add’. If your device supports discoverable mode, enter the PIN given by SYNC威. If your device supports discovery mode, press ‘Find Other Devices’.

5. Select the desired device.

6. SYNC威 will take you to the ‘New Device’ menu. Enter the PIN given by your device into SYNC威 via the touch pad and press ‘Enter’.

See End User License Agreement at the end of this book

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VOICE COMMANDS WHEN USING THE USB PORT

WARNING: Driving while distracted can result in loss of vehicle

When using the USB port, press

or VOICE on the steering wheel controls. When prompted, say “User Device” and any of the following commands:

• Play all • Play

• Pause • What’s playing?

• Similar music • Play next track

• Play previous track • Play next folder

• Shuffle on • Shuffle off

• Play previous folder

• Autoplay on

• Autoplay off • Repeat on

• Repeat off • Play album <name>

• Play genre <name>

• Play track <name>

• Play playlist <name>

• Play artist <name>

• Voice settings

In voice settings mode, press

or VOICE on the steering wheel

controls. When prompted, you may say the following commands:

• Media candidate lists on • Media candidate lists off

Voice commands are not available until indexing is complete.

Voice commands only available in folder mode. For more information,

refer to Exploring the USB device. Note: In the above possible commands, “name” is a dynamic listing in

that it could be the name of any desired group, artist, etc. Media candidate lists: Lists are a list of possible results from your

voice commands. These occur when SYNC has equal confidence of several possible results from your voice command.

See End User License Agreement at the end of this book

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Autoplay: With this feature ON, SYNC will automatically begin to play your music as it is being indexed. As the system is finishing indexing all of your songs, you can listen to music. With this feature OFF, SYNC will not begin to play any of your music until it has all been indexed. Note: The larger the number of songs SYNC has to index, the longer indexing will take.

Play Genre: You can play a specific genre (type) of music. SYNC will read all the data from your indexed music and, if available, will begin to play that type of music. Note: You can only play genres of music which are present in the music you have indexed to SYNC.

Similar music: You can tell SYNC to play music ‘similar’ to what you are currently playing.

Phone candidate lists are a list of possible results from your voice commands. These occur when SYNC has equal confidence of several possible results from your voice command.

Voice commands while using Line in

While using the Line in feature (Auxiliary input jack), press VOICE on the steering wheel controls. When prompted, you may say the following commands:

• Exit • Line in

Voice commands when in Bluetooth audio mode

When in Bluetooth audio mode, press wheel controls. When prompted, say any of the following commands:

• Play • Pause

• Play next track • Play previous track

Note: Please refer to your device’s user guide to see if these commands are supported for Bluetooth audio.

At any time, you may say these commands:

• User Device • Help

• Phone • Line in

• Exit

or VOICE on the steering

See End User License Agreement at the end of this book

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SYNC姞 End user license agreement

SYNC姞 DEVICE END USER LICENSE AGREEMENT (EULA)

You have acquired a device (“DEVICE”) that includes software licensed by FORD MOTOR COMPANY from an affiliate of Microsoft Corporation (“MS”). Those installed software products of MS origin, as well as associated media, printed materials, and “online” or electronic documentation (“SOFTWARE”) are protected by international intellectual property laws and treaties. The SOFTWARE is licensed, not sold. All rights reserved.

The SOFTWARE may be configured to interface with and/or communicate with, or may be later upgraded to interface with and/or communicate with additional software systems provided by FORD MOTOR COMPANY. These additional software systems of FORD MOTOR COMPANY origin, as well as associated media, printed materials, and “online” or electronic documentation (“FORD SOFTWARE”) are protected by international intellectual property laws and treaties. The FORD SOFTWARE is licensed, not sold. All rights reserved.

IF YOU DO NOT AGREE TO THIS END USER LICENSE AGREEMENT (“EULA”), DO NOT USE THE DEVICE OR COPY THE SOFTWARE. ANY USE OF THE SOFTWARE, INCLUDING BUT NOT LIMITED TO USE ON THE DEVICE, WILL CONSTITUTE YOUR AGREEMENT TO THIS EULA (OR RATIFICATION OF ANY PREVIOUS CONSENT).

GRANT OF SOFTWARE LICENSE: This EULA grants you the

following license:

• You may use the SOFTWARE as installed on the DEVICE.

• You may use the FORD SOFTWARE as installed on the vehicle.

DESCRIPTION OF OTHER RIGHTS AND LIMITATIONS:

• Speech Recognition: If the SOFTWARE includes speech recognition

component(s), you should understand that speech recognition is an inherently statistical process and that recognition errors are inherent in the process. Neither FORD MOTOR COMPANY nor its suppliers shall be liable for any damages arising out of errors in the speech recognition process.

• Limitations on Reverse Engineering, Decompilation and

Disassembly: You may not reverse engineer, decompile, or

disassemble nor permit others to reverse engineer, decompile or disassemble the SOFTWARE, except and only to the extent that such activity is expressly permitted by applicable law notwithstanding this limitation.

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You may not reverse engineer, decompile, or disassemble nor permit others to reverse engineer, decompile or disassemble the FORD SOFTWARE, except and only to the extent that such activity is expressly permitted by applicable law notwithstanding this limitation.

• Single EULA: The end user documentation for the DEVICE may contain multiple versions of this EULA, such as multiple translations and/or multiple media versions (e.g., in the user documentation and in the software). Even if you receive multiple versions of the EULA, you are licensed to use only one (1) copy of the SOFTWARE and only one (1) copy of the FORD SOFTWARE.

• SOFTWARE Transfer: You may permanently transfer all of your rights under this EULA only as part of a sale or transfer of the DEVICE, provided you retain no copies, you transfer all of the SOFTWARE (including all component parts, the media and printed materials, any upgrades, this EULA and, if applicable, the Certificate(s) of Authenticity), and the recipient agrees to the terms of this EULA. If the SOFTWARE is an upgrade, any transfer must include all prior versions of the SOFTWARE.

• Termination: Without prejudice to any other rights, FORD MOTOR COMPANY or MS may terminate this EULA if you fail to comply with the terms and conditions of this EULA.

• Security Updates/Digital Rights Management: Content owners use the WMDRM technology included in your DEVICE to protect their intellectual property, included copyrighted content. Portions of the SOFTWARE on your DEVICE use WMDRM software to access WMDRM-protected content. If the WMDRM software fails to protect the content, content owners may ask Microsoft to revoke the SOFTWARE’s ability to use WMDRM to play or copy protected content. This action does not affect unprotected content. When your DEVICE downloads licenses for protected content, you agree that Microsoft may include a revocation list with the licenses. Content owners may require you to upgrade the SOFTWARE on your DEVICE to access their content. If you decline an upgrade, you will not be able to access content that requires the upgrade.

• Consent to Use of Data: You agree that MS, Microsoft Corporation, their affiliates and/or their designated agent may collect and use technical information gathered in any manner as part of product support services related to the SOFTWARE. MS, Microsoft Corporation, their affiliates and/or their designated agent may use this information solely to improve their products or to provide customized services or technologies to you. MS, Microsoft Corporation, their

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SYNC姞 End user license agreement

affiliates and/or their designated agent may disclose this information to others, but not in a form that personally identifies you.

• Internet-Based Services Components: The SOFTWARE may contain components that enable and facilitate the use of certain Internet-based services. You acknowledge and agree that MS, Microsoft Corporation, their affiliates and/or their designated agent may automatically check the version of the SOFTWARE and/or its components that you are utilizing and may provide upgrades or supplements to the SOFTWARE that may be automatically downloaded to your DEVICE.

• Additional Software/Services: The SOFTWARE may permit FORD MOTOR COMPANY, MS, Microsoft Corporation, their affiliates and/or their designated agent to provide or make available to you SOFTWARE updates, supplements, add-on components, or Internet-based services components of the SOFTWARE after the date you obtain your initial copy of the SOFTWARE (“Supplemental Components”).

If FORD MOTOR COMPANY provides or makes available to you Supplemental Components and no other EULA terms are provided along with the Supplemental Components, then the terms of this EULA shall apply.

If MS, Microsoft Corporation, their affiliates and/or their designated agent make available Supplemental Components, and no other EULA terms are provided, then the terms of this EULA shall apply, except that the MS, Microsoft Corporation or affiliate entity providing the Supplemental Component(s) shall be the licensor of the Supplemental Component(s).

FORD MOTOR COMPANY, MS, Microsoft Corporation, their affiliates and/or their designated agent reserve the right to discontinue without liability any Internet-based services provided to you or made available to you through the use of the SOFTWARE.

• Links to Third Party Sites: The SOFTWARE may provide you with the ability to link to third party sites through the use of the SOFTWARE. The third party sites are not under the control of MS, Microsoft Corporation, their affiliates and/or their designated agent. Neither MS nor Microsoft Corporation nor their affiliates nor their designated agent are responsible for (i) the contents of any third party sites, any links contained in third party sites, or any changes or updates to third party sites, or (ii) webcasting or any other form of transmission received from any third party sites. If the SOFTWARE provides links to third party sites, those links are provided to you only

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as a convenience, and the inclusion of any link does not imply an endorsement of the third party site by MS, Microsoft Corporation, their affiliates and/or their designated agent.

• Obligation to Drive Responsibly: You recognize your obligation to drive responsibly and keep attention on the road. You will read and abide with the DEVICE operating instructions particularly as they pertain to safety and assumes any risk associated with the use of the DEVICE.

UPGRADES AND RECOVERY MEDIA:

If the SOFTWARE is provided by FORD MOTOR COMPANY separate from the DEVICE on media such as a ROM chip, CD ROM disk(s) or via web download or other means, and is labeled “For Upgrade Purposes Only” or ⬙For Recovery Purposes Only⬙ you may install one (1) copy of such SOFTWARE onto the DEVICE as a replacement copy for the existing SOFTWARE, and use it in accordance with this EULA, including any additional EULA terms accompanying the upgrade SOFTWARE.

INTELLECTUAL PROPERTY RIGHTS: All title and intellectual property rights in and to the SOFTWARE (including but not limited to any images, photographs, animations, video, audio, music, text and “applets,” incorporated into the SOFTWARE), the accompanying printed materials, and any copies of the SOFTWARE, are owned by MS, Microsoft Corporation, their affiliates or suppliers. The SOFTWARE is licensed, not sold. You may not copy the printed materials accompanying the SOFTWARE. All title and intellectual property rights in and to the content which may be accessed through use of the SOFTWARE is the property of the respective content owner and may be protected by applicable copyright or other intellectual property laws and treaties. This EULA grants you no rights to use such content. All rights not specifically granted under this EULA are reserved by MS, Microsoft Corporation, their affiliates and suppliers. Use of any on-line services which may be accessed through the SOFTWARE may be governed by the respective terms of use relating to such services. If this SOFTWARE contains documentation that is provided only in electronic form, you may print one copy of such electronic documentation.

All title and intellectual property rights in and to the FORD SOFTWARE (including but not limited to any images, photographs, animations, video, audio, music, text and “applets,” incorporated into the FORD SOFTWARE), the accompanying printed materials, and any copies of the FORD SOFTWARE, are owned by FORD MOTOR COMPANY. The FORD SOFTWARE is licensed, not sold. You may not copy the printed materials accompanying the FORD SOFTWARE. All title and intellectual property

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rights in and to the content which may be accessed through use of the FORD SOFTWARE is the property of the respective content owner and may be protected by applicable copyright or other intellectual property laws and treaties. This EULA grants you no rights to use such content. All rights in the FORD SOFTWARE not specifically granted under this EULA are reserved by FORD MOTOR COMPANY. Use of any on-line services which may be accessed through the FORD SOFTWARE may be governed by the respective terms of use relating to such services. If the FORD SOFTWARE contains documentation that is provided only in electronic form, you may print one copy of such electronic documentation.

EXPORT RESTRICTIONS: You acknowledge that the SOFTWARE is subject to U.S. and European Union export jurisdiction. You agree to comply with all applicable international and national laws that apply to the SOFTWARE, including the U.S. Export Administration Regulations, as well as end-user, end-use and destination restrictions issued by U.S. and other governments. For additional information, see http:// www.microsoft.com/exporting/.

TRADEMARKS: This EULA does not grant you any rights in connection with any trademarks or service marks of FORD MOTOR COMPANY, MS, Microsoft Corporation, their affiliates or suppliers.

PRODUCT SUPPORT: Product support for the SOFTWARE is not provided by MS, its parent corporation Microsoft Corporation, or their affiliates or subsidiaries. For product support, please refer to FORD MOTOR COMPANY instructions provided in the documentation for the DEVICE. Should you have any questions concerning this EULA, or if you desire to contact FORD MOTOR COMPANY for any other reason, please refer to the address provided in the documentation for the DEVICE.

No Liability for Certain Damages: EXCEPT AS PROHIBITED BY LAW, FORD MOTOR COMPANY, MS, MICROSOFT CORPORATION AND THEIR AFFILIATES SHALL HAVE NO LIABILITY FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL OR INCIDENTAL DAMAGES ARISING FROM OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THE SOFTWARE AND/OR THE FORD SOFTWARE. THIS LIMITATION SHALL APPLY EVEN IF ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE. IN NO EVENT SHALL MS, MICROSOFT CORPORATION AND/OR THEIR AFFILIATES BE LIABLE FOR ANY AMOUNT IN EXCESS OF U.S. TWO HUNDRED FIFTY DOLLARS (U.S.$250.00).

• THERE ARE NO WARRANTIES OTHER THAN THOSE THAT MAY EXPRESSLY BE PROVIDED FOR YOUR NEW VEHICLE.

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END USER NOTICE

MICROSOFT姞 WINDOWS姞 MOBILE FOR AUTOMOTIVE IMPORTANT SAFETY INFORMATION

This system Ford SYNC™ contains software that is licensed to Manufacturer FORD MOTOR COMPANY by an affiliate of Microsoft Corporation pursuant to a license agreement. Any removal, reproduction, reverse engineering or other unauthorized use of the software from this system in violation of the license agreement is strictly prohibited and may subject you to legal action.

Read and follow instructions

Before using your Windows Automotive-based system, read and follow all instructions and safety information provided in this end user manual (“User’s Guide”). Not following precautions found in this User’s Guide can lead to an accident or other serious consequences.

Keep User’s Guide in Vehicle

When kept in the vehicle, the User’s Guide will be a ready reference for you and other users unfamiliar with the Windows Automotive-based system. Please make certain that before using the system for the first time, all persons have access to the User’s Guide and read its instructions and safety information carefully.

WARNING: Operating certain parts of this system while driving

can distract your attention away from the road, and possibly cause an accident or other serious consequences. Do not change system settings or enter data non-verbally (using your hands) while driving. Stop the vehicle in a safe and legal manner before attempting these operations. This is important since while setting up or changing some functions you might be required to distract your attention away from the road and remove your hands from the wheel.

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General operation

Voice Command Control

Functions within the Windows Automotive-based system may be accomplished using only voice commands. Using voice commands while driving allows you to operate the system without removing your hands from the wheel.

Prolonged Views of Screen

Do not access any function requiring a prolonged view of the screen while you are driving. Pull over in a safe and legal manner before attempting to access a function of the system requiring prolonged attention. Even occasional short scans to the screen may be hazardous if your attention has been diverted away from your driving task at a critical time.

Volume Setting

Do not raise the volume excessively. Keep the volume at a level where you can still hear outside traffic and emergency signals while driving. Driving while unable to hear these sounds could cause an accident.

Use of Speech Recognition Functions

Speech recognition software is inherently a statistical process which is subject to errors. It is your responsibility to monitor any speech recognition functions included in the system and address any errors.

2010 SYNC/MGM (mgm) Supplement (supplement), 1st Printing USA (fus)

www.SyncMyRide.com

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Supplemental Guide | May 2009

Lincoln MKT (2010) SYNC [ru]

Specifications and Main Features

Frequently Asked Questions

User Manual