What is SYNC威?4
Safety information5
Phone dependent features5
SYNC威 voice recognition feature6
Voice recognition system overview
Using voice commands with SYNC威8
SYNC姞 system controls
Quick reference chart10
SYNC姞 phone features
Voice commands in phone mode12
Making a call14
Ending a call15
Exiting phone mode15
Answering an incoming call15
Incoming new text message16
Using the quick dial feature16
Active call menu options17
Using privacy mode17
Putting a call on/off hold18
Joining two calls (multiparty/conference call)18
Accessing call history/phone book during active call19
How SYNC威 interacts with your Bluetooth device19
Phone redial20
Call history20
Accessing your phone book21
Text messaging22
Sending new text messages22
Downloading unread text messages24
Deleting all text messages24
Phone settings25
Phone status25
Setting a ring tone26
Message notification26
4
8
10
12
See End User License Agreement at the end of this book
2010 SYNC/MGM (mgm)
Supplement (supplement), 1st Printing
USA (fus)
1
Table of Contents
Modifying your phone book27
Automatically download your phone book28
Traffic, Directions and Information28
911 assist™31
Vehicle health report34
Applications36
System settings37
Adding (pairing) a phone37
Connecting a phone39
Setting a phone as primary39
Turning Bluetooth on/off40
Deleting a phone40
Deleting all phones41
Turning prompts on/off41
Changing the SYNC威 language setting42
Returning to factory defaults42
Performing a master reset43
Installing new vehicle applications43
SYNC姞 media features
Voice commands in media mode45
Connecting a digital media player to SYNC威47
What’s playing?47
Using your media menu47
Selecting different media sources48
Accessing and using your USB port48
Streaming music from your phone49
Using the Auxiliary input jack (Line in)50
Using the media settings51
Accessing vehicle applications52
Accessing system settings52
Adding a Bluetooth media device which is in
discovery mode53
Adding a Bluetooth media device which is in
discoverable mode54
Connecting a Bluetooth media device55
Delete a device56
Using SYNC威’s play menu59
Using the play all feature60
2
See End User License Agreement at the end of this book
45
Table of Contents
Selecting and playing specific artists61
Selecting and playing specific albums62
Selecting different genres63
Accessing your playlists64
Playing a specific track64
Exploring the USB device65
Playing similar music66
DVD interaction
Glossary
End user license agreement
Index
68
76
77
84
All rights reserved. Reproduction by any means, electronic or mechanical
including photocopying, recording or by any information storage and retrieval
system or translation in whole or part is not permitted without written
authorization from Ford Motor Company. Ford may change the contents without
notice and without incurring obligation.
See End User License Agreement at the end of this book
3
Introduction
WHAT IS SYNC姞?
Thank you for purchasing SYNC威!
SYNC威 is a hands-free communications and entertainment system that
literally ‘syncs up’ with all other multimedia systems in your vehicle.
SYNC威 delivers convenience with voice activated calling and hands-free
conversations, digital media player command and control as well as easy
to use voice commands. The world outside your vehicle cabin may be
chaotic, but inside, with SYNC威, it’s always a smooth ride. All you have
to do is sync it and stow it. We’ll take care of the rest.
Welcome to the new world of ingenuity and passion - technology that is
both fun and functional. Welcome to SYNC威.
For more information, please visit www.SyncMyRide.com.
4
See End User License Agreement at the end of this book
Introduction
SAFETY INFORMATION
WARNING: Driving while distracted can result in loss of vehicle
control, accident and injury. Ford strongly recommends that
drivers use extreme caution when using any device that may take their
focus off the road. The driver’s primary responsibility is the safe
operation of their vehicle. Only use cell phones and other devices not
essential to the driving task when it is safe to do so.
• Do not attempt to service or repair SYNC威. See your authorized
dealer.
• Do not operate playing devices if the power cords and/or cables are
broken, split or damaged. Carefully place cords and/or cables where
they will not be stepped on or interfere with the operation of pedals,
seats and/or compartments, or safe driving abilities.
• Do not leave playing devices in the vehicle in extreme conditions as it
could cause damage to your device. Refer to your device’s user guide
for further information.
• For your safety, some SYNC威 functions are speed dependent and
cannot be performed when the vehicle is traveling at speeds greater
than 3 mph (5 km/h).
• Ensure that you review your device’s user guide before using with
SYNC威.
PHONE DEPENDENT FEATURES
While SYNC威 supports a variety of features, many are dependent upon
the functionality of your cell phone with Bluetooth威 wireless technology.
At a minimum, most cellular phones with Bluetooth wireless technology
support the following functions:
• Answering an incoming call
• Ending a call
• Using privacy mode
• Dial a number
• Redial
• Call waiting notification
• Caller ID
Other features, such as text messaging via Bluetooth, and automatic
phone book download are phone dependent features. To ensure that you
have a compatible cellular phone, refer to your phone’s user manual and
visit www.SyncMyRide.com.
See End User License Agreement at the end of this book
5
Introduction
SYNC姞 VOICE RECOGNITION FEATURE
SYNC威 is equipped with an advanced interactive Voice Recognition (VR)
system. This system allows you to perform many operations by
“speaking” certain commands to the system. The system will respond
with a series of audible tones, prompts, questions and spoken
confirmations depending on the situation and the chosen level of
dialogue interaction.
Feedback through audible tones
Your VR system will respond through various audible tones. You may
hear a tone at the following times:
• When you press VOICE or
• When you access the help feature.
• When the VR system does not understand your request
• When a VR session is completed successfully
• When a VR session is ended unsuccessfully
• When a speed dependent feature has been accessed
• When a new device is connected
SYNC威 has five different audible tones that will play depending on the
circumstance.
• Initial: Sounds when you are entering a new mode.
• Positive: Sounds for a positive recognition or a successful VR session
completion.
• Negative: Sounds for a negative recognition, an unsuccessful VR
session, or when a speed dependent feature has been accessed.
• Listening: Sounds when the system is ready to listen for a command.
• Help: Sounds when you ask for ’Help’.
on your steering wheel controls.
Confirmation prompts
Confirmation prompts are short questions asked by the system when the
system has not clearly understood your request or when there are many
possible responses to your request. For example, if you have
Confirmation prompts ON, the system may say, “Phone, is that correct?”.
The system will then listen for a “Yes” or “No” confirmation from you. If
you say “Yes”, the system will proceed. If you say “No”, the system will
ask you to say the command again. If you have Confirmation prompts
OFF, the system will simply make a best guess as to what you requested.
6
See End User License Agreement at the end of this book
Introduction
If the system has a low confidence level of what was asked, it will
prompt you to try again or ask for help.
Note: Even with Confirmation prompts turned OFF, you may be asked to
confirm certain settings occasionally.
Clarification through candidate lists
Candidate lists are created when the system has several possible options
of similar level of confidence as a result of your request. The system will
submit back to you as many as four possibilities for your clarification.
This may happen either with your phone book and/or music selections.
Example #1:
You want to call John Doe at home, so you say, “Call John Doe at home”.
If the system has a similar confidence level for a few items, it may
respond with:
• (initial tone) “Say 1 after the tone to call John Doe at home. Say 2
after the tone to call Johnny Doe on mobile. Say 3 after the tone to
call Jane Doe at home.” (listen tone)
Example #2:
You want to listen to a certain artist, so you say, “Play Artist John”. If the
system has a similar confidence level for two possible options, it may
respond with:
• (initial tone) “Say 1 after the tone to play John Doe. Say 2 after the
tone to play Johnny Doe.” (listen tone)
See End User License Agreement at the end of this book
7
Voice recognition system overview
USING VOICE COMMANDS WITH SYNC姞
There is a push to talk button on your steering wheel controls labeled
either VOICE or
tone and LISTENING will appear in the radio display signaling that the
system is ready to accept your command. Speak the command clearly to
ensure that the system is able to recognize and perform the desired
function.
For the best voice recognition performance:
• Ensure that the interior of the vehicle is as quiet as possible. Wind
noise from open windows and road vibrations may prevent the system
from correctly recognizing spoken voice commands.
• After pressing VOICE or
LISTENING appears in the radio display before speaking a command.
Any command spoken prior to this will not register with the system.
• At any time, you can interrupt the system while it is speaking by
pressing VOICE or
and allow you to speak a command.
• Speak naturally without large pauses in between words.
At any time, you may say these commands:
• USB• SYNC
• Bluetooth Audio• Line in
• Phone• Voice settings
• Cancel
• Help• Services (if equipped, U.S. only)
USB: Say to access the device connected to the USB port.
SYNC: Say to return to the main menu.
Bluetooth audio: Say to access/use streaming music from your cellular
phone enabled with Bluetooth wireless technology.
Line in: Say to access the device plugged into your auxiliary input jack.
Phone: Say to access hands-free phone mode.
Voice settings: Say to access the voice settings menu. Refer to
Commands for voice settings in the following section.
Help: Say at any time for options in a specific mode. SYNC will list
various options for you audibly. The ‘help’ request is always available.
8
See End User License Agreement at the end of this book
. Press to activate Voice Recognition. You will hear a
, wait until the tone sounds and
. The system will respond with a listening tone
• Vehicle health report (if
equipped, U.S. only)
Voice recognition system overview
Cancel: Say to cancel the requested action.
Vehicle health report (if equipped): Say to request to run a vehicle
health report on your vehicle.
Services (if equipped): Say to place a call to the information services
portal where you can access Traffic, Directions and Information.
Commands for voice settings
In voice settings, you can customize the level of system interaction, help
and feedback. The system default settings include standard interaction as
well as candidate lists and confirmation prompts as all provide the most
guidance and feedback.
At any time, while in voice settings, you may say these commands
to adjust the voice settings:
• Interaction mode advanced• Interaction mode standard
• Confirmation prompts on• Confirmation prompts off
• Media candidate lists on• Media candidate lists off
• Phone candidate lists on• Phone candidate lists off
Interaction mode standard/advanced: Standard interaction mode
provides more detailed interaction and guidance while the advanced
mode has less audible interaction and more tone prompts.
Confirmation prompts on/off: Confirmation prompts are short
questions asked by the system when the system has not clearly heard or
understood your request. Note: Even with Confirmation prompts turned
OFF, you may be asked to confirm settings occasionally.
Phone/media candidate lists on/off: Candidate lists are a list of
possible results from your voice commands. These occur when SYNC威
has equal confidence of several possible results from your voice
command.
For voice commands available in SYNC威 phone mode, refer to Voicecommands in phone mode in the Phone chapter.
For voice commands available in SYNC威 media mode, refer to Voicecommands in media mode in the Media chapter.
See End User License Agreement at the end of this book
9
SYNC姞 system controls
SYSTEM CONTROLS
SYNC威 will interact with your audio system, steering wheel controls, and
DVD system (if equipped).
QUICK REFERENCE CHART
The following chart is a quick summary of your radio and steering wheel
controls as well as their respective function(s).
Radio control
PHONE
N/AVOICE
SEEK
/
TUNE knob
OKOKPress to confirm your selection.
Steering wheel
control
,
,
Function
Press to activate SYNC威 hands-free
calling or to answer an incoming call.
When in phone mode, press to send
a call, text message, to put a call on
hold and answer another call, or to
initiate a multi-party call.
Press and hold to end a call.
Press and hold to cancel a call to
emergency services when using the
911 Assist feature (if equipped).
Press and hold to exit phone mode
when not in an active call.
Press to activate Vo ice Recognition.
Press and hold to end an active
voice session.
Refer to the Voice recognitionsystem overview chapter for further
information.
Press / turn to scroll through various
menus and selections.
10
See End User License Agreement at the end of this book
SYNC姞 system controls
Radio control
MENUN/APress while in an active call to
AUXN/APress repeatedly to cycle through
TEXTN/AWhen the > indicator appears, press
REV, REW,
FF, FWD,
SHUFFLE (if
available)
/
(Play/Pause)
Steering wheel
control
access SYNC威 active call options.
Refer to Active call menu options
in the SYNC威 phone features
chapter.
Press MENU while in media to
access SYNC威 MEDIA MENU. Refer
to the SYNC威 media features
chapter for further information.
available auxiliary sources. For
further information, refer to Using
your media menu in the SYNC威
media features chapter.
to advance the text in the radio
display. Press repeatedly to view
additional phone contact information
or media information.
N/APress and hold to reverse within a
track.
N/APress and hold to advance within a
track .
N/APress and release to shuffle current
music content.
N/APress to play / pause the currently
playing music.
Function
See End User License Agreement at the end of this book
11
SYNC姞 phone features
VOICE COMMANDS IN PHONE MODE
WARNING: Driving while distracted can result in loss of vehicle
control, accident and injury. Ford strongly recommends that
drivers use extreme caution when using cell phones, even with voice
commands. The driver’s primary responsibility is the safe operation of
their vehicle. Only use cell phones and other devices not essential to
the driving task when it is safe to do so.
While in phone mode, you may say any of the following
commands:
• Dial• Call <name>
• Call <name> at home• Call <name> on mobile OR cell
• Call <name> at work OR Call
<name> in office
• Phone book <name> at home
• Phone book <name> on mobile
OR cell
• Call history outgoing
1
1
• Phone book <name> on Other1• Connections
• Call history missed
• Menu
1
1
• Join
1
Voice commands are not available until downloading phone information
via Bluetooth is complete.
Phone book commands: When you ask SYNC威 to access a phone book
name, number, etc., the requested information will appear in the display
to view. Press
or PHONE or say “Call” to call the contact.
Note: In the above possible commands, “<name>” is a dynamic listing in
that it could be any desired name from your phone book.
• Call <name> on other
1
• Phone book <name>
• Phone book <name> at work OR
Phone book <name> at office
• Call history incoming
1
• Go to privacy
• Hold
1
1
1
12
See End User License Agreement at the end of this book
SYNC姞 phone features
While in phone mode, you may also say “Menu” and then any of
the following commands:
• Text message inbox• [Phone] settings [set] ringer off
Note: With the above commands, words in()areoptional and do not
have to be spoken for the system to understand the command.
You may also say “Dial” to access any of the following commands:
• <number> 0–9• Dial
• Delete (deletes one digit)• Clear (deletes all entered digits)
• Plus• Star
• Asterisk (*)• 800 (eight hundred)
• 700 (seven hundred)• 900 (nine hundred)
• 411 (four-one-one), 911
(nine-one-one), etc.
Note: To exit Dial mode, press and hold
to go to the PHONE MENU.
• [Phone] settings [message]
notification off
• [Phone] settings [set] ringer 1
• # / (pound, slash)
or PHONE or press MENU
Voice commands when connecting devices
When attempting to connect a phone to SYNC威, you may say any
of the following commands:
• Connect <device name>• Bluetooth ON
• Bluetooth OFF• Delete <device name>
Note: You can only connect a device to SYNC威 after it has successfully
gone through the pairing process.
Note: In the above possible commands, “<name>” is a dynamic listing in
that it could be the name of any previously paired device.
See End User License Agreement at the end of this book
13
SYNC姞 phone features
At any time, you may say these commands:
• SYNC• USB
• Line in• Bluetooth Audio
• Phone• Voice settings
• Cancel
• Help• Services (if equipped, U.S. only)
Voice commands when using Traffic, Directions & Information
services (if equipped, U.S. only)
When connected to services, you may say any of the following
commands:
• Services• Help
• Go back• Repeat
Available services (and voice commands) include:
• Traffic• Directions
• Business search• Sports
• News• Weather
• Favorites
For a complete list of services, say, “What are my choices” when in the
services menu.
When directions are downloaded and route guidance is active, press
or VOICE on your steering wheel controls and you may say any of the
following voice commands:
• Next turn• Route status
• Route summary• Cancel route
• Update route• Voice guidance ON
• Voice guidance OFF
• Vehicle health report (if
equipped, U.S. only)
MAKING A CALL
Making a hands-free phone call using SYNC威 is easy.
1. Press
2. When prompted, say, “Call <name>” or say the desired number and
then say “Dial”.
14
or VOICE.
See End User License Agreement at the end of this book
SYNC姞 phone features
To erase the last spoken digit, say “Delete” or pressSEEK.
To erase all spoken digits, say “Clear” or press and hold
3. Once the desired number/contact is on the screen, either say “Call” or
“Dial”. The system will connect to the desired number.
Note: Once the call is placed, it will be logged into your outgoing call
history folder.
Note: If your audio system is equipped with 10 memory presets (0–9),
you can also manually enter the desired number by pressing the presets.
ENDING A CALL
At any time, you can end an active phone call by pressing and
holding
EXITING PHONE MODE
When in phone mode but not in an active call, press and hold
PHONE to exit phone mode.
ANSWERING AN INCOMING CALL
An incoming call interacts with SYNC威 in much the same way it interacts
with your Bluetooth enabled cellular phone. During an incoming call:
• An audible ring tone will sound. If available, call information will
appear in the display.
• Press TEXT to view additional caller information, if the call matches a
contact in your downloaded phonebook.
• Select from the following options:
Accept the call by pressing
to hands-free and logged into the incoming call history folder.
Ignore the call by doing nothing. The display will read MISSED CALL
and SYNC威 will log the call as a missed call.
Reject the call by pressing and holding
read REJECTED and SYNC威 will log the call.
or PHONE.
or PHONE. The call will be transferred
or PHONE. The display will
SEEK.
or
See End User License Agreement at the end of this book
15
SYNC姞 phone features
INCOMING NEW TEXT MESSAGE
Note: This is a phone dependent feature.
If your Bluetooth enabled phone is connected and supports downloading
text messages via Bluetooth, you can receive incoming text messages.
When you are being sent a text message, an audible tone will sound and
NEW MESSAGE will appear in the radio display. You can say “Read
Message” and SYNC威 will read the message to you.
Note: To scroll, press
1. Press OK to receive and open the text message or do nothing and the
message will go into your text message inbox. Press OK again and
SYNC威 will read your message aloud as you are not able to view the
message. You can then also choose whether you’d like to reply or
forward the message.
2. Press OK and scroll to toggle between REPLY TO MESSAGE or
FORWARD MESSAGE.
3. When the desired selection appears in the display, press OK.
If you choose REPLY TO MESSAGE, SYNC威 will take you back to the
text messaging menu and allow you to again cycle through the list of
predefined messages to send.
If you choose FORWARD MESSAGE, SYNC威 will take you to your calling
options. Choose to forward the message to anyone in your PHONE
BOOK, CALL HISTORY, or you can choose ENTER NUMBER.
Note: Forwarding a text message is a speed dependent feature and can
only be done when the vehicle is traveling at 3 mph (5 km/h) or less.
Note: Only one recipient is allowed per text message.
USING THE QUICK DIAL FEATURE
SYNC威 allows you to store phone book contacts and numbers from your
call history folder in 1–5 of your memory presets for quick access.
Note: This feature is not available if your audio system has 10 memory
presets (0–9).
To store a number as a Quick Dial to a memory preset: When in
phone book or call history and the contact’s information is active in the
display, press and hold a memory preset until confirmation appears in
the display.
Note: Quick dials are only available when the phone with which they
were saved is actively paired with SYNC威.
16
See End User License Agreement at the end of this book
SEEKor/.
SYNC姞 phone features
To access/call numbers stored in the Quick Dial:
1. Press
2. Press the memory preset (1–5) containing the desired contact
information. The stored information will appear in the radio display.
3. To initiate the call, press
memory preset again.
ACTIVE CALL MENU OPTIONS
Once a call is active within SYNC威, the following menu options are
available:
• PRIVACY ON/OFF
• HOLD ON/OFF
• ENTER TONES
• JOIN ON/OFF (Available when you have two active calls)
• PHONE BOOK
• CALL HISTORY
• RETURN
Refer to the following sections for further information.
Using privacy mode
SYNC威 allows you to easily switch a call from an active hands-free
environment to your Bluetooth enabled cellular phone for a more private
conversation. To turn privacy mode on/off:
or PHONE to enter PHONE MENU.
or PHONE or press the respective
Note: To scroll, press
1. Press MENU. The radio display will read CALL MENU.
2. Scroll repeatedly until PRIVACY appears in the radio display.
3. Press OK. The radio display will read PRIVACY ON/PRIVACY OFF?
4. Press OK to activate privacy mode. The radio display will read IN
PRIVACY and the system will transfer the call to your Bluetooth enabled
cellular phone.
Note: Some phones will disconnect from SYNC威 and transfer the active
call directly to the connected phone.
See End User License Agreement at the end of this book
SEEKor/.
17
SYNC姞 phone features
Putting a call on/off hold
You can put an active phone call on hold to have a private conversation
within the vehicle cabin, or to answer another incoming call. To put an
active call on hold:
Note: To scroll, press
1. Press MENU. The display will read CALL MENU.
2. Scroll repeatedly until HOLD appears in the radio display.
3. Press OK. The display will read HOLD ON/OFF.
4. Press OK when the desired selection appears in the radio display.
Note: If you are putting the current call on hold to answer another call,
press
of
on hold.
Enter tones
While in an active call, SYNC威 allows you to enter tones (i.e. entering
numbers for passwords), using the radio display.
Note: To scroll, press
1. When on an active call, press MENU.
2. Scroll repeatedly until ENTER TONES appears in the radio display.
3. Press OK.
4. Scroll repeatedly until the desired number appears in the radio
display.
5. Press OK. An audible tone will sound as confirmation. Repeat the
process as many times as necessary.
Joining two calls (multiparty /conference call)
To join two separate calls and speak to both through SYNC威:
or PHONE to answer the incoming call. Each subsequent press
or PHONE will put the active call on hold and reactivate the call
SEEKor/.
SEEKor/.
Note: To scroll, press
1. When on an active call, press
call on hold.
2. Place the second call by accessing the contact information through
SYNC威 or by using voice recognition and saying the contact name or
number and placing the call.
18
See End User License Agreement at the end of this book
SEEKor/.
or PHONE. This will put your first
SYNC姞 phone features
3. Once you are actively in the second call, press MENU. CALL MENU
will appear.
4. Scroll repeatedly until JOIN CALLS appears in the radio display.
5. Press OK. The display will read JOIN CALLS?
6. Press OK to confirm. The system will join both calls into one and you
will be able to speak to both parties at the same time. The radio display
will indicate that your conference call is active.
Note: SYNC威 supports a maximum of three callers on a multiparty/
conference call.
Accessing your call history and phone book during an active call
Note: Accessing your phone book is a speed dependent feature. The
vehicle must be moving less than 3 mph (5 km/h) to use this feature.
You can access your call history and phone book while on an active call.
Note: To scroll, press
1. Press MENU. The display will read CALL MENU.
2. Scroll repeatedly until CALL HISTORY / PHONE BOOK appears in the
display.
3. Press OK. The system will take you to the chosen menu item.
Refer to Call History and Accessing your phone book for further details
on making selections in those menus.
HOW SYNC姞 INTERACTS WITH YOUR BLUETOOTH ENABLED
CELLULAR PHONE
While SYNC威 has a variety of features, many of them are dependent on
your device’s functionality. To ensure that you have a compatible device
or to check which features are compatible with SYNC威, please check
your device’s user guide and also visit www.SyncMyRide.com.
One of the main features of SYNC威 is hands-free calling which works in
conjunction with your Bluetooth enabled cellular phone to offer many
options within the SYNC威 PHONE MENU.
Press
an active call:
PHONE MENU
Note: PHONE MENU will appear briefly to indicate that you are in the
PHONE MENU.
or PHONE to access the following items when you are not in
See End User License Agreement at the end of this book
SEEKor/.
19
SYNC姞 phone features
• PHONE REDIAL
• CALL HISTORY
• PHONE BOOK
• TEXT MESSAGE
• PHONE SETTINGS
• SERVICES (if equipped, U.S. only)
• 911 ASSIST™ (if equipped)
• VEHICLE HEALTH (if equipped, U.S. only)
• APPLICATIONS (if available)
• SYSTEM SETTINGS
• EXIT PHONE
PHONE REDIAL
Phone redial will prompt your cellular phone with Bluetooth wireless
technology to redial the last number called (if available).
Note: To scroll, press
1. Press
2. PHONE REDIAL will appear in the radio display.
3. Press OK to confirm the selection.
4. The display will read REDIAL? Press OK to confirm. The radio display
will read REDIALING....asitisplacingthecall.
CALL HISTORY
Note: This is a phone dependent feature. If your phone doesn’t support
downloading call history via Bluetooth, SYNC威 will keep track of calls
made with SYNC威.
You can access any previously dialed, received or missed calls while your
Bluetooth enabled phone has been connected to SYNC威.
Note: To scroll, press
1. Press
2. Scroll repeatedly until CALL HISTORY appears in the radio display.
3. Press OK to confirm the selection and enter the CALL HISTORY
menu.
20
or PHONE to enter PHONE MENU.
or PHONE to enter PHONE MENU.
See End User License Agreement at the end of this book
SEEKor/.
SEEKor/.
SYNC姞 phone features
4. Scroll repeatedly to cycle through INCOMING, OUTGOING or MISSED.
5. Press OK when the desired selection appears in the radio display.
6. Scroll repeatedly to cycle through the desired calls.
7. Press OK or
Note: SYNC威 will attempt to automatically re-download your phone
book/call history each time your phone connects to SYNC威 (if the auto
download feature is on and if your Bluetooth enabled cellular phone
supports this feature).
ACCESSING YOUR PHONE BOOK
Note: This is a phone dependent feature.
Note: This is a speed dependent feature. The vehicle must be moving
less than 3 mph (5 km/h) to browse your phone book. However, if your
phone supports phone book downloads, you can access your contacts at
any time by pressing VOICE or
When you pair your phone with SYNC威, you can choose to download
your cellular phone book. SYNC威 can support downloading up to
approximately 2,000 entries per Bluetooth enabled phone.
or PHONE to call the desired selection.
and saying the contact’s name.
Note: To scroll, press
1. Press
2. Scroll repeatedly until PHONE BOOK appears in the radio display.
3. Press OK to confirm the selection. If there are fewer than 255 listings,
SYNC威 will list them alphabetically in flat file mode. If there are more
than 255 entries listed, SYNC威 will organize them into quick select
alphabetical categories (i.e. AAAAA-MMMMM and MMMMN — ZZZZZ).
The number of categories will vary depending on the number of entries
downloaded.
4. If there are more than 255 entries, scroll repeatedly to cycle through
these categories until the desired category appears in the radio display.
5. Press OK to confirm.
6. Scroll repeatedly to cycle through the desired contact.
7. Once the desired entry is reached, press OK or
the entry.
For further information, refer to Modifying your phone book.Note: If the auto download feature is on, SYNC威 will automatically
re-download your phone book/call history every time your Bluetooth
enabled cellular phone connects to SYNC威.
or PHONE to enter PHONE MENU.
See End User License Agreement at the end of this book
SEEKor/.
or PHONE to call
21
SYNC姞 phone features
TEXT MESSAGING
Note: Downloading and sending text messages via Bluetooth is a phone
dependent feature.
To access the text messaging menu:
Note: To scroll, press
1. Press
2. Scroll repeatedly until TEXT MESSAGE appears in the radio display.
3. Press OK to confirm the selection. If SYNC威 detects that your
Bluetooth enabled cellular phone does not support downloading text
messaging via Bluetooth, UNSUPPORTED will appear in the radio display
and SYNC威 will return you to the main menu.
4. INBOX XX will appear in the radio display showing the number of
messages in your inbox.
5. Press OK to have SYNC威 read your message back to you.
6. Scroll repeatedly to cycle through:
• SEND NEW MSG
• DOWNLOAD MSG
• DELETE ALL
• RETURN
7. Once your desired selection appears on the screen, press OK to
confirm your selection. Refer to the following specific section(s) for
further details on these options.
Sending new text messages
Note: This is a speed dependent feature. The vehicle must be moving
less than 3 mph (5 km/h) to use this feature.
SYNC威 allows you to send new text messages using a predefined set of
15 messages. To access and choose from these messages:
or PHONE to enter PHONE MENU.
SEEKor/.
Note: To scroll, press
1. Press
2. Scroll repeatedly until TEXT MESSAGE appears in the radio display.
3. Press OK to confirm the selection. If SYNC威 detects that your
Bluetooth enabled cellular phone does not support downloading text
22
or PHONE to enter PHONE MENU.
See End User License Agreement at the end of this book
SEEKor/.
SYNC姞 phone features
messaging via Bluetooth, UNSUPPORTED will appear in the radio display
and SYNC威 will return you to the main menu.
4. INBOX XX will appear in the radio display showing the number of
messages in your inbox.
5. Scroll repeatedly until SEND NEW MSG appears in the radio display.
6. Press OK to confirm. SYNC威 will now allow you to cycle through the
list.
7. Scroll repeatedly to cycle through the following predefined messages:
• Can’t talk right now• Call me
• Call you later• CUin10minutes
• CUin20minutes• Yes
• No• Why?
• Thanks• Where R you?
• I need more directions• I love you
• Too funny• Can’t wait to see you
• I’m stuck in traffic
Note: Your text messages may vary depending on your audio system.
For example, your system may have the text message ‘B there in
5 minutes’ instead of ‘C U in 5 minutes’.
8. When the desired listing appears on the screen, press OK to confirm
the selection. Once you know the message you want to send, you will
now select to whom you are sending the message.
9. Scroll repeatedly to cycle through:
PHONE BOOK: Allows you to select a name within your phone book to
send the message.
CALL HISTORY: Allows you to select from your recent calls.
ENTER NUMBER: Allows you to audibly enter phone numbers.
10. When the desired selection appears in the radio display, press OK to
confirm and scroll to cycle through the selections to reach the desired
phone number.
11. The display will read SEND MESSAGE? Press OK to confirm. SYNC威
will take you back to your inbox.
Note: Each text message sent by SYNC威 will be followed by the
signature: “This message was sent from my __”. The message will say
either Ford, Lincoln or Mercury, depending on your vehicle.
See End User License Agreement at the end of this book
23
SYNC姞 phone features
Downloading your unread text messages
If your phone supports downloading text messages via Bluetooth wireless
technology, you can download your unread text messages to SYNC威.
Note: SYNC威 does not download read text messages from your phone.
Note: Once the messages are downloaded, they will be noted as ‘read’ in
your Bluetooth enabled cellular phone.
Note: To scroll, press
1. Press
2. Scroll repeatedly until TEXT MESSAGE appears in the radio display.
3. Press OK on your audio system to confirm the selection. INBOX XX
will appear in the display showing the number of messages in your inbox.
4. Scroll repeatedly until DOWNLOAD MSG appears in the radio display.
5. Press OK to confirm your selection. The radio display will read
DOWNLOADING MESSAGES.
6. Once the downloaded text messages have been retrieved, SYNC威 will
take you into your inbox.
Deleting all your text messages
You can delete all your current text messages from SYNC威.Note: This will not delete messages from your Bluetooth enabled cellular
phone.
Note: To scroll, press
1. Press
2. Scroll repeatedly until TEXT MESSAGE appears in the radio display.
3. Press OK to confirm the selection. INBOX XX will appear in the radio
display showing the number of messages in your inbox.
4. Scroll repeatedly until DELETE ALL appears in the radio display.
5. Press OK to confirm your selection. The radio display will read ALL
DELETED and the system will return you to your TEXT MESSAGE
menu.
Note: SYNC威 does not automatically download all of your unread text
messages at every connection cycle (as it does with call history and
phone book if automatic download is on).
or PHONE to enter PHONE MENU.
or PHONE to enter PHONE MENU.
SEEKor/.
SEEKor/.
24
See End User License Agreement at the end of this book
SYNC姞 phone features
PHONE SETTINGS
Note: These are phone dependent features.
Under the phone settings menu on SYNC威, you can view the status of
your paired phone with Bluetooth wireless technology, select from
various ring tones, select message notification on/off, change phone book
entries and auto download your cellular phone book among other
features. To access the phone settings menu:
Note: To scroll, press
1. Pressor PHONE to enter PHONE MENU.
2. Scroll repeatedly until PHONE SETTINGS appears in the radio display.
3. Press OK to confirm and enter the PHONE SETTINGS menu.
4. Scroll repeatedly to cycle through the following selections:
• PHONE STATUS
• SET RINGER
• MESSAGE NOTIFICATION
• MODIFY PHONEBOOK
• AUTODOWNLOAD
• RETURN
Phone status
Note: This is a phone dependent feature.
This feature shows you the provider, name, signal power, battery power
and roaming status of the connected phone. To view your phone’s status:
Note: To scroll, press
1. Press
2. Scroll repeatedly until PHONE SETTINGS appears in the radio display.
3. Press OK to confirm selection. This will take you into the PHONE
SETTINGS menu.
4. Scroll repeatedly until PHONE STATUS appears in the radio display.
5. Press OK to confirm and enter the PHONE STATUS menu.
6. Scroll to view the paired phone’s name, signal level, battery level and
roaming status.
or PHONE to access the PHONE MENU.
See End User License Agreement at the end of this book
SEEKor/.
SEEKor/.
25
SYNC姞 phone features
After viewing any of these selections, press OK to return to the PHONE
STATUS menu.
Setting a ring tone
SYNC威 allows you to select from three ring tones or your cellular phone’s
ring tone. To access:
Note: To scroll, press
1. Press
2. Scroll repeatedly until PHONE SETTINGS appears in the radio display.
3. Press OK to confirm selection. This will take you into the PHONE
SETTINGS menu.
4. Scroll repeatedly until SET RINGER appears in the radio display.
5. Press OK to confirm and take you into the SET RINGER menu.
6. Scroll repeatedly to cycle through and hear RINGER 1, RINGER 2,
RINGER 3 and PHONE RINGER.
Note: In-band ringing is a phone dependent feature. If your phone
supports in-band ringing, your phone’s ringer will play through the
vehicle audio system when PHONE RINGER is chosen.
Message notification
Note: This is a phone dependent feature.
SYNC威 gives you the option of choosing if you’d like to hear an audible
tone to notify you of an incoming text message. To turn this feature
on/off:
Note: To scroll, press
1. Pressor PHONE to access PHONE MENU.
2. Scroll repeatedly until PHONE SETTINGS appears in the radio display.
3. Press OK to confirm and enter the PHONE SETTINGS menu.
4. Scroll repeatedly until MESSAGE NOTIFY appears in the radio display.
5. Press OK to confirm and enter the MESSAGE NOTIFY menu. SYNC威
will automatically check to see if your connected phone is equipped with
downloading text messaging via Bluetooth.
6. Scroll to select MESSAGE NOTIFY ON or MESSAGE NOTIFY OFF.
7. Press OK to confirm. NOTIFY SET ON or NOTIFY SET OFF will
appear in the radio display.
26
or PHONE to enter PHONE MENU.
See End User License Agreement at the end of this book
SEEKor/.
SEEKor/.
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