Lincoln MKC 2019 Quick Reference Guide
WARNING
Driving while distracted can result in loss of vehicle control, crash and
injury. We strongly recommend that you use extreme caution when
using any device that may take your focus o the road. Your primary
responsibility is the safe operation of your vehicle. We recommend
against the use of any hand-held device while driving and encourage
the use of voice-operated systems when possible. Make sure you are
aware of all applicable local laws that may aect the use of electronic
devices while driving.
United States
Lincoln Customer Relationship Center
1-800-521-4140
(TDD for the hearing impaired: 1-800-232-5952)
owner.lincoln.com
Canada
Lincoln Client Relationship Centre
1-800-387-9333
(TDD for the hearing impaired: 1-888-658-6805)
lincolncanada.com
This Quick Reference Guide is not
intended to replace your vehicle Owner’s
Manual, which contains more detailed
information concerning the features of
your vehicle, as well as important safety
warnings designed to help reduce the
risk of injury to you and your passengers.
Please read your entire Owner’s Manual
carefully as you begin learning about
your new vehicle and refer to the
appropriate chapters when questions
arise. All information contained in this
Quick Reference Guide was accurate at
the time of duplication. We reserve the
right to change features, operation and/
or functionality of any vehicle specication
at any time. Your Lincoln dealer is the best
source for the most current information. For
detailed operating and safety information,
please consult your Owner’s Manual.
March 2018
First Printing
Litho in U.S.A.
KJ7J 19G217 AA
2019 MKC
Quick Reference Guide
The Lincoln Way
*
Table of Contents
2019 MKC
Our unique range of services is designed to make your Lincoln
ownership effortless.
Lincoln Pickup & Delivery
Schedule your Pickup & Delivery appointment through the Lincoln Way
by phone, and we’ve got the rest. We’ll pick up your Lincoln and deliver it back
to you when service is complete
Lincoln loaner
vehicle will even be returned to you washed and ready for your next journey.
Lincoln Way App
Download the Lincoln Way app
convenience of connecting with Lincoln services and features from wherever life
takes you. For more details, visit www.lincoln.com/lincolnway.
Lincoln Concierge
Lincoln Concierge is your 24/7 personal connection for the latest information
about Lincoln vehicles, services and ownership benefits. Simply choose how
you’d like to connect and a highly trained Lincoln Concierge team member will
help you explore Lincoln in the way that suits you best.
You can reach us any time of day or night.
Call 800-521-4140.
Chat online at lincoln.com
Through the Lincoln Way App1
3
during your service, so your time remains distinctly yours. Your
2,3
. We’ll also leave you with a complimentary
1
to your mobile device to enjoy the flexibility and
TM
app1 or
Roadside Assistance for Life**
We’re here to help you out – no matter where,
no matter when.
Locked out
Flat tire
Drained battery
Out of gas
Call 24/7 when you need assistance.
Dedicated Support:
owner.lincoln.com
How-to and informational videos.
Warranty and maintenance information.
Make your payment or schedule service online.
Shop for accessories.
Join us in Conversation
*Canadian Roadside coverage and benefits may differ from the United States coverage.
Canadian clients should refer to the Lincoln Roadside Assistance section of the Warranty Guide, call
1-800-387-9333 or visit the website at lincolncanada.com for more details.
1
Available via a download and compatible with select smartphone platforms. Message and data rates
may apply.
2
Lincoln Pickup & Delivery is valid for owners of 2017 or newer model-year Lincoln vehicles. Service
available for retail and warranty repairs. Mileage limitations may apply. Lincoln reserves the right to
change the program at any time without obligation.
3
See dealer for details.
**Roadside assistance for life is only available for model-year 2013 and newer for the original owner.
Our caring agents are empowered
to handle your call and concerns
from beginning to end.
Instrument Panel ......................................................... 4 – 5
Commonly Used Voice Commands ................................... 6
SYNC 3 ........................................................................7 – 10
Lincoln Embrace .............................................................. 11
Convenience ...................................................................... 12
Liftgate ..............................................................................13
Technology ................................................................ 14 – 16
Essential Features ..................................................... 17 – 18
Comfort .............................................................................19
owner.lincoln.com lincolncanada.com
Lincoln Way App
LEARN MORE ABOUT
YOUR NEW VEHICLE
Scan the country-appropriate QR code with your
smartphone (make sure you install a scanner app)
and you can access even more information about
your vehicle.
Instrument Panel
2019 MKC
1 Electric Parking Brake
The electric parking brake switch replaces the
conventional hand brake. The switch is on the
instrument panel. To apply the electric parking
brake, pull the switch up. The brake system
warning lamp flashes for approximately 2
seconds, and then illuminates to confirm
4
that you applied the parking brake. To release the
electric parking brake manually, switch the ignition
on, press the brake pedal and then press the switch
down. The brake system warning lamp turns off. Your
vehicle automatically releases the parking brake
when the driver door is closed, the accelerator pedal
is pressed and no faults are detected in the parking
brake system.
Note: If the electric parking brake warning lamp
stays on, then the electric parking brake did not
automatically release. You must release the electric
parking brake manually using the switch.
2 Information Display
Provides information about various systems on
your vehicle. Use the information display control
located on the steering wheel to choose and
confirm settings and messages. Refer to the
Information Displays chapter of your Owner’s
Manual for more information.
3 Service Engine Soon Light
Lights briefly when you switch on the
ignition. If it remains on or blinks after you start
the engine, the On-Board Diagnostics (OBD-II)
system has detected a problem. Drive in a
moderate fashion (avoid heavy acceleration
and deceleration) and contact your authorized
dealer as soon as possible.
4 Steering Wheel Controls
VOL +
or VOL - Press to increase or decrease
|⊳ or ⊲|
MUTE
Press to access voice recognition.
or to answer a phone call.
*if equipped
volume levels.
Press to access the previous or next
media selection.
Press to silence the
current media.
Press to end a phone call.
Press to access phone mode
5 Power Adjustable Steering Column*
Use the control on the side of the steering
column to adjust the position.
6 Keyless Starting
You can start your vehicle by pressing the
START STOP button while fully pressing down
on the brake pedal. Press the button again,
without applying the brake, to switch the
engine off. If you leave your vehicle idling for an
extended period of time, the engine shuts down
automatically. Before this happens, a message
appears in the information display, allowing you
time to override the shutdown feature. If you try
to leave the vehicle when it is still on, the horn
will sound twice.
Note: A valid key must be inside the vehicle for
the ignition to start.
7 Push Button Shift Transmission
Your vehicle includes an electronic transmission.
The shift buttons are on the instrument panel
next to the touchscreen.
Putting Your Vehicle in Gear
1. Fully press down the brake pedal.
2. Press and release the button on the
instrument panel of the gear you want
to select.
3. The gearshift button you select will
illuminate and the selected gear will appear
in the instrument cluster.
4. Release the brake pedal and your
transmission remains in the selected gear.
Note: When entering an automatic car wash,
always put your vehicle in Stay in Neutral mode.
To put your vehicle in Stay in Neutral mode, make
sure your vehicle is stationary first and then:
A. Press the neutral (N) button on the shifter
assembly once. A message will appear in
your information display.
B. Press the neutral (N) button on the shifter
assembly again. The information display
displays a message to confirm that you are
in Stay in Neutral mode, and the neutral
(N) button flashes continuously to confirm
your selection.
C. To exit Stay in Neutral mode, select
another gear.
8 Auto-Start-Stop*
For more information on Auto-Start-Stop,
see page 14.
9 Auto Hold
For more information on Auto Hold,
see page 16.
10 Hazard Warning Flashers
5
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