Liftmaster 3595 User Manual

GARAGE DOOR OPENER

Model 3595 3/4 HP

For Residential Use
Install on Sectional Doors ONLY
THIS OPERATOR IS INTENDED FOR USE ONLY WITH I-BEAM RAILS.

Owner’s Manual

Please read this manual and the enclosed safety materials carefully!
Fasten the manual near the garage door after installation.
®
is connected and properly
aligned.
Periodic checks of the opener are required to ensure safe operation.
The model number label is located under the light lens on the left side panel of your
opener.
The Chamberlain Group, Inc. 845 Larch Avenue Elmhurst, Illinois 60126-1196
www.liftmaster.com
®

INTRODUCTION

Safety Symbol and Signal Word Review

This garage door opener has been designed and tested to offer safe service provided it is installed, operated, maintained and tested in strict accordance with the instructions and warnings contained in this manual.
2
When you see these Safety Symbols and Signal Words on the following pages, they will alert you to the possibility of serious injury or death if you do not comply with the warnings that accompany them. The hazard may come from something mechanical or from electric shock. Read the warnings carefully.
When you see this Signal Word on the following pages, it will alert you to the possibility of damage to your garage door and/or the garage door opener if you do not comply with the cautionary statements that accompany it. Read them carefully.
Mechanical
Electrical
Introduction 2-5
Safety symbol and signal word review........................2
Preparing your garage door ........................................3
Tools needed ...............................................................3
Planning .....................................................................4
Carton inventory ..........................................................5
Hardware inventory .....................................................5
Assembly 6-7
Attach the rail to the motor unit...................................6
Attach the chain spreader ...........................................6
Attach chassis support bracket ...................................6
Tighten the chain.........................................................7
Installation 7-19
Installation safety instructions .....................................7
Determine the header bracket location .......................8
Install the header bracket............................................9
Attach the rail to the header bracket.........................10
Position the opener ...................................................10
Hang the opener........................................................11
Install the door control...............................................12
Install the light ...........................................................13
Attach the emergency release rope and handle .......13
Electrical requirements..............................................14
Install the Protector System®................................15-17
Fasten the door bracket ............................................18
Connect the door arm to the trolley ..........................19
Adjustment 20-22
Adjust the UP and DOWN travel limits......................20
Adjust the force .........................................................21
Test the safety reversal system.................................22
Test the Protector System®........................................22
Operation 23-26
Operation safety instructions.....................................23
Using your garage door opener ................................23
Using the wall-mounted door control ........................24
Using the remote control ...........................................25
Troubleshooting.........................................................25
The remote control batteries .....................................25
To open the door manually........................................26
Care of your garage door opener..............................26
Having a problem?...............................................26-27
Smart Control Panel™ messages.............................28
Programming 29-30
To add or reprogram a hand-held remote control .....29
To erase all codes .....................................................29
3-Button remotes.......................................................29
To add, reprogram or change
a Keyless Entry PIN ..................................................30
Repair Parts 31-32
Rail assembly parts...................................................31
Installation parts ........................................................31
Motor unit assembly parts .........................................32
Accessories 33
Notes 34-35
Repair Parts and Service 36
Warranty 36

TABLE OF CONTENTS

3
To prevent damage to garage door and opener:
• ALWAYS disable locks BEFORE installing and operating the opener.
• ONLY operate garage door opener at 120V, 60 Hz to avoid malfunction and damage.
To prevent possible SERIOUS INJURY OR DEATH:
• ALWAYS call a trained door systems technician if garage door binds, sticks, or is out of balance. An unbalanced garage door may not reverse when required.
• NEVER try to loosen, move or adjust garage door, door springs, cables, pulleys, brackets or their hardware, all of which are under EXTREME tension.
• Disable ALL locks and remove ALL ropes connected to garage door BEFORE installing and operating garage door opener to avoid entanglement.

Preparing your garage door

Before you begin:
• Disable locks.
• Remove any ropes connected to garage door.
Complete the following test to make sure your garage
door is balanced and is not sticking or binding:
1. Lift the door about halfway as shown. Release the door. If balanced, it should stay in place, supported entirely by its springs.
2. Raise and lower the door to see if there is any binding or sticking.
If your door binds, sticks, or is out of balance, call a trained door systems technician.

Tools needed

During assembly, installation and adjustment of the opener, instructions will call for hand tools as illustrated below.
Stepladder
Carpenter’s Level (Optional)
Drill
1
Tape Measure
3/16", 5/16" and 5/32" Drill Bits
1/2" and 7/16" Sockets and Wrench
Pencil
2
Hack Saw
Wire Cutters
Claw Hammer
Pliers
Screwdriver
Adjustable End Wrench
Safety Reversing Sensor
Support bracket & fastening hardware is required. See page 11.
— — — — — — — —
Header Wall
FINISHED CEILING
Torsion Spring
Extension Spring
OR
Safety Reversing Sensor
Gap between floor and bottom of door must not exceed 1/4" (6 mm)
Access Door
Wall­mounted Door Control
Horizontal and vertical reinforcement is needed for lightweight garage doors (fiberglass, steel, aluminum, door with glass panels, etc.). See page 18 for details.
Motor Unit
Slack in chain tension is normal when garage door is closed.
Vertical Centerline of Garage Door
4
SECTIONAL DOOR INSTALLATION

Planning

Identify the type and height of your garage door. Survey your garage area to see if any of the conditions below apply to your installation. Additional materials may be required. You may find it helpful to refer back to this page and the accompanying illustrations as you proceed with the installation of your opener.
Without a properly working safety reversal system, persons (particularly small children) could be SERIOUSLY INJURED or KILLED by a closing garage door.
• The gap between the bottom of the garage door and the floor MUST NOT exceed 1/4" (6 mm). Otherwise, the safety reversal system may not work properly.
• The floor or the garage door MUST be repaired to eliminate the gap.
5
UP
CEILING MOUNT ONL
Y
Chassis Support Bracket
Chain Spreader
Extension Bracket (2)
Rail
Chain Pulley Bracket
Chain
Straight Door Arm Section
Curved Door Arm Section
Safety Labels
and
Literature
2 Conductor Bell Wire White & White/Red
Smart Control Panel™
Trolley
Header Bracket
The Protector System
®
(2) Safety Reversing Sensors (1 Sending Eye and 1 Receiving Eye) with 2-Conduction White & White/Black Bell Wire attached
Door Bracket
Safety Sensor Bracket (2)
Motor Unit With Light Lenses
Remote Control Transmitter Visor Clip
LOCK
L GI HT
SECURITY
:
®
3-Button Remote Control Model 373P (1)
Your garage door opener is packaged in two cartons which contain the motor unit and all parts illustrated below. Accessories will depend on the model purchased.
If anything is missing, carefully check the packing material. Parts may be stuck in the foam. Hardware for installation is also listed below.

Carton Inventory

INSTALLATION HARDWARE

Hex Bolt 5/16"-18x7/8" (4) Lag Screw 5/16"-9x1-5/8" (2) Lag Screw 5/16"-18x1-7/8" (2) Clevis Pin 5/16"x2-3/4" (1) Clevis Pin 5/16"x1-1/4" (1) Clevis Pin 5/16"x1" (1) Nut 5/16"-18 (4) Lock Washer 5/16" (4) Screw 6ABx1-1/4" (2) Screw 6-32x1" (2) Self-Threading Screw 1/4"-14x5/8" (2) Washered Bolt 5/16"-18x1/2" (2) Hex Bolt 1/4"-20x5/8" (4)
Hex Screws 8-32x1" (2) Screw #8-32x3/8" Insulated Staples (30) Ring Fastener (3) Drywall Anchors (2) Rail Grease Carriage Bolt 1/4"-20x1/2" (2) Wing Nut 1/4"-20 (2) Lock Nut 1/4"-20 Lag Screw 1/4x1-1/2" (4) Rope Handle
Washered Bolt 5/16"-18x1/2"
Lock Nut
6
ASSEMBLY STEP 1

Attach the Rail to the Motor Unit

To avoid installation difficulties, do not run the garage door opener until instructed to do so.
• Remove the bolt and lock nut from the top of the motor unit.
• Place rail onto the bolt mounted on the motor unit and align the back hole with the hole in the top of the unit.
• Fasten rail with the washered bolt and lock nut previously removed. Tighten securely. (Figure 1)
Remember to use only these bolts/fasteners! Any other bolts/fasteners will cause serious damage to the opener.
Hex Screws 8-32x1"
Chain Spreader
Motor Unit Sprocket
Washers
To avoid SERIOUS damage to opener, ONLY use bolts/fasteners mounted in the top of the opener.
ASSEMBLY STEP 3

Attach the Chassis Support Bracket

• Position the rail support bracket on the unit.
• Attach the bracket to the rail with 1/4"-20x5/8" hex bolts and lock washers. Do not overtighten.
• Attach the bracket to the opener by inserting a 5/16"-18x1/2" washered screw through a hole in each side flange and a matching hole in the bracket. Complete the connection by inserting the #8-32x3/8" screw through the back flange and the hole in rail support (Figure 4).
Proceed to Assembly Step 4.
To avoid possible SERIOUS INJURY to fingers from moving garage door opener:
• ALWAYS keep hand clear of sprocket while operating opener.
• Securely attach chain spreader BEFORE operating.
Hex Bolts 1/4"-20x5/8" w/Lock Washers
Chassis Support Bracket
Washered Bolt 5/16"-18x1/2"
Washered Bolt 5/16"-18x1/2"
Screw #8-32x3/8"
Opener Back Flange
Opener Side Flange
6-Tooth Sprocket
Chain Spreader
Motor Unit Mounting Plate
Figure 1
Figure 2
Figure 4
ASSEMBLY STEP 2

Attach the Chain Spreader

• Attach chain spreader to the motor unit with two screws (Figure 2).
• Guide the chain around the selected groove in the chain spreader, to engage either the 8-tooth sprocket or the 6-tooth sprocket (Figure 3).
NOTE: The 6-tooth sprocket is for use with Carriage House Doors and the 8-tooth sprocket is for use with Regular Doors.
8-Tooth Sprocket
Chain Spreader
Motor Unit Mounting Plate
Figure 3
7
ASSEMBLY STEP 4

Tighten the Chain

• Spin the inner nut and lock washer down the threaded shaft, away from the trolley.
• To tighten the chain, turn outer nut in the direction shown. As you turn the nut, keep the chain from
twisting.
• When the chain is approximately 1/2" (13 mm) above
the base of the rail at its midpoint, re-tighten the inner nut to secure the adjustment.
Sprocket noise can result if chain is either too loose or too tight.
When installation is complete, you may notice some chain droop with the door closed. This is normal. If the chain returns to the position shown when the door is open, do not re-adjust the chain.
NOTE: During future maintenance, ALWAYS pull the emergency release handle to disconnect trolley before adjusting chain.
You have now finished assembling your garage door opener. Please read the following warnings before proceeding to the installation section.

INSTALLATION

IMPORTANT INSTALLATION INSTRUCTIONS
To reduce the risk of SEVERE INJURY or DEATH:
WARNING
WARNING
WARNINGWARNING
1. READ AND FOLLOW ALL INSTALLATION WARNINGS AND INSTRUCTIONS.
2. Install garage door opener only on properly balanced and lubricated garage door. An improperly balanced door may not reverse when required and could result in SEVERE INJURY or DEATH.
3. ALL repairs to cables, spring assemblies and other hardware MUST be made by a trained door systems technician BEFORE installing opener.
4. Disable ALL locks and remove ALL ropes connected to garage door BEFORE installing opener to avoid entanglement.
5. Install garage door opener 7 feet (2.13 m) or more above floor.
6. Mount emergency release handle 6 feet (1.83 m) above floor.
7. NEVER connect garage door opener to power source until instructed to do so.
8. NEVER wear watches, rings or loose clothing while installing or servicing opener. They could be caught in garage door or opener mechanisms.
9. Install wall-mounted garage door control:
• within sight of the garage door.
• out of reach of children at minimum height of 5 feet
(1.5 m).
• away from ALL moving parts of the door.
10. Place entrapment warning label on wall next to garage door control.
11. Place manual release/safety reverse test label in plain view on inside of garage door.
12. Upon completion of installation, test safety reversal system. Door MUST reverse on contact with a 1-1/2" (3.8 cm) high object (or a 2x4 laid flat) on the floor.
1/2" (13 mm)
To Tighten Outer Nut
Outer Nut
Lock Washer
Inner Nut
Trolley
Chain
Base of Rail
To Tighten Inner Nut
1/2" (1.27 cm)
8
INSTALLATION STEP 1

Determine the Header Bracket Location

SECTIONAL DOOR ONLY
1. Close the door and mark the inside vertical centerline of the garage door.
2. Extend the line onto the header wall above the door.
You can fasten the header bracket within 4 feet (1.22 m) of the left or right of the door center only if a torsion spring or center bearing plate is in the way; or you can attach it to the ceiling (see page 9) when clearance is minimal. (It may be mounted on the wall upside down if necessary, to gain approximately 1/2" [1 cm].)
If you need to install the header bracket on a 2x4 (on wall or ceiling), use lag screws (not provided) to securely fasten the 2x4 to structural supports as shown here and on page 9.
3. Open your door to the highest point of travel as shown. Draw an intersecting horizontal line on the header wall 2" (5 cm) above the high point. This height will provide travel clearance for the top edge of the door.
To prevent possible SERIOUS INJURY or DEATH:
• Header bracket MUST be RIGIDLY fastened to structural support on header wall or ceiling, otherwise garage door might not reverse when required. DO NOT install header bracket over drywall.
• Concrete anchors MUST be used if mounting header bracket or 2x4 into masonry.
• NEVER try to loosen, move or adjust garage door, springs, cables, pulleys, brackets, or their hardware, all of which are under EXTREME tension.
• ALWAYS call a trained door systems technician if garage door binds, sticks, or is out of balance. An unbalanced garage door might not reverse when required.
Header Wall
Highest Point of Travel
Door
2" (5 cm)
Track
Sectional door with curved track
Header Wall
Vertical Centerline of Garage Door
Level (optional)
2x4
2x4
Structural Supports
OPTIONAL CEILING MOUNT FOR HEADER BRACKET
Unfinished Ceiling
9
INSTALLATION STEP 2

Install the Header Bracket

You can attach the header bracket either to the wall above the garage door, or to the ceiling. Follow the instructions which will work best for your particular requirements. Do
not install the header bracket over drywall. If installing into masonry, use concrete anchors (not provided).
WALL HEADER BRACKET INSTALLATION
• Center the bracket on the vertical centerline with the bottom edge of the bracket on the horizontal line as shown (with the arrow pointing toward the ceiling).
• Mark the vertical set of bracket holes (do not use the holes designated for ceiling mount). Drill 3/16" pilot holes and fasten the bracket securely to a structural support with the hardware provided.
HARDWARE SHOWN ACTUAL SIZE
Lag Screws 5/16"-9x1-5/8"
Highest Point of Garage Door Travel
Vertical Centerline of Garage Door
Header Wall
Garage Door
UP
CEILING MOUNT ONLY
Wall Mounting Holes
Optional Wall Mounting Holes
The nail hole is for positioning only. You must use lag screws to mount the header bracket.
UP
CEILING MOUN
T ONL
Y
Door Spring
Header Bracket
2x4 Structural Support
Vertical Centerline of Garage Door
Horizontal Line
UP
CEILING MOUNT ONLY
Ceiling Mounting Holes
The nail hole is for positioning only. You must use lag screws to mount the header bracket.
UP
Lag Screws 5/16"-9x1-5/8"
Garage Door
Header Wall
– Finished Ceiling
Header Bracket
6" (15 cm)
Maximum
Door Spring
Vertical Centerline of Garage Door
Vertical Centerline of Garage Door

CEILING HEADER BRACKET INSTALLATION

• Extend the vertical centerline onto the ceiling as shown.
• Center the bracket on the vertical mark, no more than 6" (15 cm) from the wall. Make sure the arrow is pointing toward the wall. The bracket can be mounted flush against the ceiling when clearance is minimal.
• Mark the side holes. Drill 3/16" pilot holes and fasten bracket securely to a structural support with the hardware provided.
Lag Screw 5/16"-9 x 1-5/8"
10
Clevis Pin 5/16"x2-3/4"
Ring Fastener
INSTALLATION STEP 3

Attach the Rail to the Header Bracket

• Position the opener on the garage floor below the header bracket. Use packing material as a protective base. NOTE: If the door spring is in the way you’ll need
help. Have someone hold the opener securely on a temporary support to allow the rail to clear the spring.
• Position the rail bracket against the header bracket.
• Align the bracket holes and join with a clevis pin as shown.
• Insert a ring fastener to secure.
HARDWARE SHOWN ACTUAL SIZE
INSTALLATION STEP 4

Position the Opener

SECTIONAL DOOR ONLY
A 2x4 laid flat is convenient for setting an ideal door-to-rail distance.
• Raise the opener onto a stepladder. You will need help at this point if the ladder is not tall enough.
• Open the door all the way and place a 2x4 laid flat on the top section beneath the rail.
• If the top section or panel hits the trolley when you raise the door, pull down on the trolley release arm to disconnect inner and outer sections. Slide the outer trolley toward the motor unit. The trolley can remain disconnected until Installation Step 12 is completed.
Rail
Door
2x4 is used to determine the correct mounting height from ceiling.
To prevent damage to garage door, rest garage door opener rail on 2x4 placed on top section of door.
Header Wall
Header Bracket
Chain Pulley Bracket
Clevis Pin 5/16"x2-3/4"
Chain Pulley Bracket
Header Bracket
Rail
Ring Fastener
Garage Door
Temporary Support
ENGAGED
Trolley Release Arm
RELEASED
11
INSTALLATION STEP 5

Hang the Opener

Three representative installations are shown. Yours may be different. Hanging brackets should be angled (Figure 1) to provide rigid support. On finished ceilings (Figure 2 and Figure 3), attach a sturdy metal bracket to structural supports before installing the opener. This bracket and fastening hardware are not provided.
1. Measure the distance from each side of the motor unit to the structural support.
2. Cut both pieces of the hanging bracket to required lengths.
3. Drill 3/16" pilot holes in the structural supports.
4. Attach one end of each bracket to a support with 5/16"-18x1-7/8" lag screws.
5. Fasten the opener to the hanging brackets with 5/16"-18x7/8" hex bolts, lock washers and nuts.
6. Check to make sure the rail is centered over the door (or in line with the header bracket if the bracket is not centered above the door).
7. Remove the 2x4. Operate the door manually. If the door hits the rail, raise the header bracket.
8. Grease the top and underside of the rail surface where the trolley slides with rail grease.
NOTE: DO NOT connect power to opener at this time.
To avoid possible SERIOUS INJURY from a falling garage door opener, fasten it SECURELY to structural supports of the garage. Concrete anchors MUST be used if installing any brackets into masonry.
Measure Distance
Lag Screws 5/16"-18x1-7/8"
Structural Supports
Bracket (Not Provided)
Lag Screws 5/16"-18x1-7/8"
(Not Provided) Bolt 5/16"-18x7/8" Lock Washer 5/16" Nut 5/16"-18
FINISHED CEILING
Hidden Support
Bolt 5/16"-18x7/8" Lock Washer 5/16" Nut 5/16"-18
Bolt 5/16"-18x7/8" Lock Washer 5/16" Nut 5/16"-18
Lag Screws 5/16"-18x1-7/8"
(Not Provided) Bolt 5/16"-18x7/8" Lock Washer 5/16" Nut 5/16"-18
FINISHED CEILING
Bolt 5/16"-18x7/8" Lock Washer 5/16" Nut 5/16"-18
Figure 1
Figure 2
Figure 3
HARDWARE SHOWN ACTUAL SIZE
Lag Screw 5/16"-18x1-7/8"
Hex Bolt 5/16"-18x7/8"
Nut 5/16"-18
Lock Washer 5/16"
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