Liebert IntelliSlot, IntelliSlot Web Card, IntelliSlot Web Card-LB, IntelliSlot Web Card-LBDS, IntelliSlot Web/485 Card-ADPT User Manual

Monitoring For Business-Critical Continuity™
Liebert IntelliSlot® Web Cards
Firmware Upgrade Manual – Liebert IntelliSlot Web Card, Liebert IntelliSlot Web Card-LB, Liebert IntelliSlot Web Card-LBDS, Liebert IntelliSlot Web/485 Card-ADPT
TABLE OF CONTENTS
1.0 INTRODUCTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
1.1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
1.2 Estimated Time to Download the Firmware Upgrade File . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
2.0 CONNECT TO THE CARD - TERMINAL EMULATION, TELNET OR WEB INTERFACE . . . . . . . . . . 2
2.1 Open the Terminal Emulation Interface - Serial Connection . . . . . . . . . . . . . . . . . . . . . . . . . 2
2.2 Open the Terminal Emulation Interface - TCP/IP Connection . . . . . . . . . . . . . . . . . . . . . . . . 2
2.3 Open the Telnet Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
2.4 Open the Web Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
3.0 PREPARING TO UPDATE LIEBERT INTELLISLOT FIRMWARE. . . . . . . . . . . . . . . . . . . . . . . . . .4
3.1 Requirements to Update the Liebert IntelliSlot Card’s Firmware . . . . . . . . . . . . . . . . . . . . . 4
3.2 Determine the Liebert IntelliSlot Card Type and Firmware Version. . . . . . . . . . . . . . . . . . . 4
3.3 Download the Firmware Upgrade File to the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
3.4 Choose a Method to Install the Firmware Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
4.0 UPDATING THE FIRMWARE - HTTP (WEB) METHOD. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
4.1 Install the Firmware Upgrade. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
5.0 UPDATING THE FIRMWARE - TFTP (HYPERTERMINAL, TELNET, WEB) METHOD . . . . . . . . . . 7
5.1 TFTP Method - Terminal Emulation / Telnet Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
5.2 TFTP Method - Web Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
6.0 UPDATING THE FIRMWARE - XMODEM (SERIAL) METHOD . . . . . . . . . . . . . . . . . . . . . . . . . . 11
FIGURES
Figure 1 Null connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
TABLES
Table 1 Overview of the upgrade process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Table 2 Estimated Time for downloads. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Table 3 Communication settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Table 4 Firmware update settings - TFTP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Table 5 Firmware update settings - Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
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1.0 INTRODUCTION
Liebert’s IntelliSlot® cards may be updated to take advantage of the latest release of the firmware with enhanced features, compatibility with new units or service patches. Upgraded firmware may be downloaded with a browser, such as Internet Explorer. Liebert maintains firmware upgrades on its Web site, www.liebert.com/downloads.
Liebert manufactures various types of network cards for Liebert products. Before beginning any upgrade, determine the type of Liebert IntelliSlot card to be upgraded.
This identifying information—the type of card and firmware version currently installed—may be found in the documentation shipped with the card or by reading the card’s support information through a terminal emulation, Telnet or Web interface, as described in 3.2 - Determine the Liebert
IntelliSlot Card Type and Firmware Version.
NOTE
Liebert recommends that users read all the instructions prior to attempting a firmware upgrade.
1.1 Overview
The firmware upgrade involves these steps:
Table 1 Overview of the upgrade process
1. Decide which interface to use to connect to the Liebert IntelliSlot card
2. Prepare for the upgrade
• Make sure you have everything needed to
perform the upgrade
• Check the type of card and firmware version
currently installed
• Download the upgrade file from Liebert’s Web
site
• Decide which method to use for the upgrade 3.4 - Choose a Method to Install the Firmware Upgrade
3. Follow the step-by-step instructions to upgrade the firmware with the chosen method:
• HTTP (Web) Method 4.0 - Updating the Firmware - HTTP (Web) Method
• TFTP (HyperTerminal, Telnet, Web) Method
• Xmodem (Serial) Method 6.0 - Updating the Firmware - Xmodem (Serial) Method
Step For details, see:
2.0 - Connect to the Card - Terminal Emulation, Telnet or Web Interface
3.1 - Requirements to Update the Liebert IntelliSlot Card’s Firmware
3.2 - Determine the Liebert IntelliSlot Card Type and Firmware Version
3.3 - Download the Firmware Upgrade File to the Computer
5.0 - Updating the Firmware - TFTP (HyperTerminal, Telnet, Web) Method
1.2 Estimated Time to Download the Firmware Upgrade File
The amount of time required to download the firmware upgrade file depends on the upgrade method used. Refer to Table 2 for estimated times for each method.
Table 2 Estimated Time for downloads
Upgrade Method Expected Speed
HTTP (Web) Method (.bin file)
TFTP (HyperTerminal, Telnet, Web) Method (.bin file)
Xmodem (Serial) Method Xmodem 1K 115,200 bps
6-7 minutes
(subject to network traffic)
5-6 minutes
(subject to network traffic)
1st file 2 minutes
2nd file 2 minutes
3rd file 3-5 minutes
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2.0 CONNECT TO THE CARD - TERMINAL EMULATION, TELNET OR WEB INTERFACE
Upgrading the firmware requires connecting to the card with one of these interfaces.
2.1 Open the Terminal Emulation Interface - Serial Connection
To connect to the card using terminal emulation software with a serial connection to the Web card:
1. Open a terminal emulation application, such as HyperTerminal.
Name
To do this:
•Click the Start button, then Programs, Accessories, Communications and finally HyperTerminal.
2. In the Connection Description window, enter a name for the connection—for example, GXT2U—then click OK.
3. In the Connect To window:
• Choose COM3 from the Connect Using drop-down list.
•Click OK.
COM3
4. In the COM3 Properties window, enter the communication settings shown in Table 3.
Table 3 Communication settings
Baud Rate: 9600
Data Bits: 8
Parity: None
Stop Bits: 1
Flow Control: None
Connection settings
5. When the message at right appears in the HyperTerminal window, press the Enter key.
2.2 Open the Terminal Emulation Interface - TCP/IP Connection
To connect to the card using terminal emulation software with an Ethernet connection to the Web card:
1. Open a terminal emulation application, such as HyperTerminal.
Name
To do this:
•Click the Start button, then Programs, Accessories, Communications and finally HyperTerminal.
2. In the Connection Description window, enter a name for the connection—for example, GXT2U—then click OK.
3. In the Connect To window:
• Choose TCP/IP (Winsock) from the Connect Using drop-down list.
• Enter the IP address of the Web card—for example,
TCP/IP (Winsock)
192.168.0.125—in the Host Address box, then click OK.
4. When the message at right appears in the HyperTerminal window, press the Enter key.
5. Enter the Administrator username and password (both are case­sensitive):
a. Login (username—default is Liebert) b. Password (default is Liebert)
RTCS v2.96.00 Telnet server
Service Port Manager Active <Esc> Ends Session
Login: Liebert Password: ********
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