LG X120HM User Manual

ENGLISH

USER GUIDE

LM-X120BMW

MFLXXXXXXXX (1.0)

www.lg.com

About this user guide

ENGLISH

Thank you for choosing this LG product. Please carefully read this user guide before using the device for the first time to ensure safe and proper use.

•Always use genuine LG accessories. The supplied items are designed only for this device and may not be compatible with other devices.

•Descriptions are based on the device default settings.

•Default apps on the device are subject to updates, and support for these apps may be withdrawn without prior notice. If you have any questions about an app provided with the device, please contact an LG Service Centre. For user-installed apps, please contact the relevant service provider.

•Modifying the device’s operating system or installing software from unofficial sources may damage the device and lead to data corruption or data loss. Such actions will violate your LG licence agreement and void your warranty.

•Some content and illustrations may differ from your device, depending on the area, service provider, software version, or OS version, and are subject to change without prior notice.

•Software, audio, wallpaper, images, and other media supplied with your device are licenced for limited use. If you extract and use these materials for commercial or other purposes, you may be infringing copyright laws. As a user, you are fully responsible for the illegal use of media.

•Additional charges may incur for data services, such as messaging, uploading, downloading, auto-syncing and location services. To avoid additional charges, select a data plan suitable to your needs. Contact your service provider to obtain additional details.

•This user guide is written in major languages for each country. Depending on the language used, content may partly differ.

Instructional notices

WARNING: Situations that could cause injury to the user and third parties.

CAUTION: Situations that may cause minor injury or damage to the device.

NOTE: Notices or additional information.

About this user guide

Table of contents

5 Guidelines for safe and efficient use

Custom-designed

Features

14 Google Assistant

Basic Functions

17Product components and accessories

18Parts overview

20Turning the power on or off

21Installing the SIM card and memory card

24 Removing the memory card

24 Battery

26 Touch screen

29 Home screen

35Screen lock

36Taking screenshots

37Copy and Paste

37Do not disturb

Useful Apps

39Installing and uninstalling apps

40App Shortcuts

41Phone

45Messaging

46Camera

50Photos

53Contacts

55Clock

57Google apps

Settings

60	Settings
60	Network & Internet
66	Connected devices

68Apps & notifications

69Battery

70Display

71Sound

72Storage

72Security & location

73Accounts

73 Accessibility

75 Google

75 System

Appendix

80 Language Settings

80 Phone software update

82Anti-Theft Guide

83Open Source Software Notice Information

83Regulatory information (Regulation ID number, E-labeling, etc.)

84Trademarks

84DECLARATION OF CONFORMITY

84Contact office for compliance of this product

85More information

89 FAQ

Table of contents

Guidelines for safe and efficient use

Please read these simple guidelines. Not following these guidelines may be dangerous or illegal.

Should a fault occur, a software tool is built into your device that will gather a fault log. This tool gathers only data specific to the fault, such as signal strength, cell ID position in sudden call drop and applications loaded. The log is used only to help determine the cause of the fault. These logs are encrypted and can only be accessed by an authorised LG Repair centre should you need to return your device for repair.

Exposure to radio frequency energy

Radio wave exposure and Specific Absorption Rate (SAR) information.

This device has been designed to comply with applicable safety requirements for exposure to radio waves. These requirements are based on scientific guidelines that include safety margins designed to assure the safety of all persons, regardless of age and health.

•The radio wave exposure guidelines employ a unit of measurement known as the Specific Absorption Rate, or SAR. Tests for SAR are conducted using standardised methods with the device transmitting at its highest certified power level in all used frequency bands.

•While there may be differences between the SAR levels of various LG device models, they are all designed to meet the relevant guidelines for exposure to radio waves.

•The SAR limit recommended by the International Commission on Non-Ionizing

RadiationProtection(ICNIRP)is2 W/kgaveragedover10 goftissue.

•The highest SAR value for this model tested for use at the ear is 0.717 W/kg

(10 g)andwhenwornonthebodyis1.343 W/kg(10 g).

•This device meets RF exposure guidelines when used either in the normal use positionagainsttheearorwhenpositionedatleast5mmawayfromthebody.

When a carry case, belt clip or holder is used for body-worn operation, it should notcontainmetalandshouldpositiontheproductatleast5mmawayfrom your body. In order to transmit data files or messages, this device requires a quality connection to the network. In some cases, transmission of data files

or messages may be delayed until such a connection is available. Ensure the above separation distance instructions are followed until the transmission is completed.

Information about the RF exposure from FCC

In August 1996, the Federal Communications Commission (FCC) of the United States, with its action in Report and Order FCC 96-326, adopted an updated safety standard for human exposure to radio frequency (RF) electromagnetic energy emitted by FCC regulated transmitters. Those guidelines are consistent with the safety standard previously set by both international and U.S. standards. The design of this device complies with FCC guidelines and these international standards.

Part 15.19 statement

Thisdevicecomplieswithpart15oftheFCCRules.Operationissubjecttothe following two conditions:

(1)This device may not cause harmful interference, and

(2)this device must accept any interference received, including interference that may cause undesired operation.

Part 15.21 Statement

Changes or modifications not expressly approved by the manufacturer could void the user’s authority to operate the equipment.

Guidelines for safe and efficient use

Body-worn Operation

This device was tested for typical bodyworn operations with the back of the device kept 0.39 inches (1cm) between the user’s body and the back of the device. To comply with FCC RF exposure requirements, a minimum separation distance of 0.39 inches (1cm) must be maintained between the user’s body and the back of the device.

Any beltclips, holsters, and similar accessories containing metallic components may not be used. Body-worn accessories that cannot maintain 0.39 inches (1cm) separation distance between the user’s body and the back of the device, and have not been tested for typical body-worn operations may not comply with FCC RF exposure limits and should be avoided.

Part 15.105 Statement

This equipment has been tested and found to comply with the limits for a class

Bdigitaldevice,pursuanttoPart15oftheFCCRules.Theselimitsaredesigned to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

•Reorient or relocate the receiving antenna.

•Increase the separation between the equipment and receiver.

•Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

•Consult the dealer or an experienced radio/TV technician for help.

Product care and maintenance

•Use only in-box accessories which are authorised by LG. LG does not guarantee any damage or failure which is caused by third party accessories.

•Some contents and illustrations may differ from your device without prior notice.

Guidelines for safe and efficient use

•Do not disassemble this unit. Take it to a qualified service technician when repair work is required.

•Repairs under warranty, at LG’s discretion, may include replacement parts or boards that are either new or reconditioned, provided that they have functionality equal to that of the parts being replaced.

•Keep away from electrical appliances such as TVs, radios and personal computers.

•The unit should be kept away from heat sources such as radiators or cookers.

•Do not drop.

•Donotsubjectthisunittomechanicalvibrationorshock.

•Switch off the device in any area where you are required to by special regulations. For example, do not use your device in hospitals as it may affect sensitive medical equipment.

•Do not handle the device with wet hands while it is being charged. It may cause an electric shock and can seriously damage your device.

•Do not charge a handset near flammable material as the handset can become hot and create a fire hazard.

•Use a dry cloth to clean the exterior of the unit (do not use solvents such as benzene, thinner or alcohol).

•Do not charge the device when it is on soft furnishings.

•The device should be charged in a well ventilated area.

•Donotsubjectthisunittoexcessivesmokeordust.

•Do not keep the device next to credit cards or transport tickets; it can affect the information on the magnetic strips.

•Donottapthescreenwithasharpobjectasitmaydamagethedevice.

•Do not expose the device to liquid or moisture.

•Use accessories like earphones cautiously. Do not touch the antenna unnecessarily.

•Do not use, touch or attempt to remove or fix broken, chipped or cracked glass. Damage to the glass display due to abuse or misuse is not covered under the warranty.

Guidelines for safe and efficient use

•Your device is an electronic device that generates heat during normal operation. Extremely prolonged, direct skin contact in the absence of adequate ventilation may result in discomfort or minor burns. Therefore, use care when handling your device during or immediately after operation.

•If your device gets wet, immediately unplug it to dry off completely. Do not attempt to accelerate the drying process with an external heating source, such as an oven, microwave or hair dryer.

•The liquid in your wet device, changes the colour of the product label inside your device. Damage to your device as a result of exposure to liquid is not covered under your warranty.

•A mobile device requires proper air circulation in order to dissipate heat. Direct skin contact and inadequate circulation of air flow to the device may cause the device to overheat. The device must be at least 1.0cm from between the user’s body.

•Prevent dust of any other foreign substances from getting into the Charger/ USB cable port. It may cause heat or fire.

•Please ensure that the product does not get in contact with liquid. Do not use or recharge the product if it is wet. Once the product becomes wet, the liquid damage indicator changes color. Please note that this will limit you from receiving any free-of-charge repair services provided under warranty.

Guidelines for safe and efficient use

Efficient device operation

Electronics devices

All devices may receive interference, which could affect performance.

•Do not use your device near medical equipment without requesting permission. Please consult your doctor to determine if operation of your device may interfere with the operation of your medical device.

•Pacemakermanufacturersrecommendthatyouleaveatleast15cmofspace between other devices and a pacemaker to avoid potential interference with the pacemaker.

•This device may produce a bright or flashing light.

•Some hearing aids might be disturbed by devices.

•Minor interference may affect TVs, radios, PCs etc.

•Useyourdeviceintemperaturesbetween0 ºCand40 ºC,ifpossible.Exposing your device to extremely low or high temperatures may result in damage, malfunction, or even explosion.

Road safety

Check the laws and regulations on the use of devices in the area when you drive.

•Do not use a hand-held device while driving.

•Give full attention to driving.

•Pull off the road and park before making or answering a call if driving conditions so require.

•RF energy may affect some electronic systems in your vehicle such as car stereos and safety equipment.

•When your vehicle is equipped with an air bag, do not obstruct with installed or portable wireless equipment. It can cause the air bag to fail or cause serious injuryduetoimproperperformance.

•If you are listening to music whilst out and about, please ensure that the volume is at a reasonable level so that you are aware of your surroundings. This is of particular importance when near roads.

Guidelines for safe and efficient use

Avoid damage to your hearing

To prevent possible hearing damage, do not listen at high volume levels for long periods.

Damage to your hearing can occur if you are exposed to loud sound for long periods of time. We therefore recommend that you do not turn on or off the handset close to your ear. We also recommend that music and call volumes are set to a reasonable level.

•When using headphones, turn the volume down if you cannot hear the people speaking near you, or if the person sitting next to you can hear what you are listening to.

• Excessive sound pressure from earphones and headphones can cause hearing loss.

Glass Parts

Some parts of your device are made of glass. This glass could break if your device is dropped on a hard surface or receives a substantial impact. If the glass breaks, do not touch or attempt to remove it. Stop using your device until the glass is replaced by an authorised service provider.

Blasting area

Do not use the device where blasting is in progress. Observe restrictions and follow any regulations or rules.

Potentially explosive atmospheres

•Do not use your device at a refueling point.

•Do not use near fuel or chemicals.

•Do not transport or store flammable gas, liquid or explosives in the same compartment of your vehicle as your device or accessories.

Guidelines for safe and efficient use

In aircraft

Wireless devices can cause interference in aircraft.

•Turn your device off before boarding any aircraft.

•Do not use it on the ground without permission from the crew.

Children

Keep the device in a safe place out of the reach of small children. It includes small parts which may cause a choking hazard if detached.

Emergency calls

Emergency calls may not be available on all mobile networks. Therefore you should never depend solely on your device for emergency calls. Check with your local service provider.

Battery information and care

•You do not need to completely discharge the battery before recharging. Unlike other battery systems, there is no memory effect that could compromise the battery’s performance.

•Use only LG batteries and chargers. LG chargers are designed to maximise the battery life.

•Do not disassemble or short-circuit the battery.

•Keep the metal contacts of the battery clean.

•Replace the battery when it no longer provides acceptable performance. The battery pack may be recharged hundreds of times before it needs replacing.

•Recharge the battery if it has not been used for a long time to maximise usability.

•Do not expose the battery charger to direct sunlight or use it in high humidity, such as in the bathroom.

•Do not leave the battery in hot or cold places, as this may deteriorate battery performance.

•Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the instructions.

•Always unplug the charger from the wall socket after the device is fully charged to save unnecessary power consumption of the charger.

Guidelines for safe and efficient use

•Actual battery life will depend on network configuration, product settings, usage patterns, battery and environmental conditions.

•Make sure that no sharp-edged items such as animal’s teeth or claws, come into contact with the battery. This could cause a fire.

Securing personal information

•Make sure to protect your personal information to prevent data leakage or misuse of sensitive information.

•Always back up important data while using the device. LG is not responsible for any data loss.

•Make sure to back up all data and reset the device when disposing of the device to prevent any misuse of sensitive information.

•Read the permission screen carefully while downloading applications.

•Be cautious using the applications that have access to multiple functions or to your personal information.

•Check your personal accounts regularly. If you find any sign of misuse of your personal information, ask your service provider to delete or change your account information.

•If your device is lost or stolen, change the password of your account to secure your personal information.

•Do not use applications from unknown sources.

Guidelines for safe and efficient use

Notice for Battery replacement

• Li-IonBatteryisahazardouscomponentwhichcancauseinjury.

•Battery replacement by a non-qualified professional can cause damage to your device.

•Do not replace the battery by yourself. The battery can be damaged, whichcancauseoverheatandinjury.Thebatterymustbereplacedby a qualified professional. The battery should be recycled or disposed separately from household waste.

•In case this product contains a battery incorporated within the product which cannot be readily removed by end-users, LG recommends that only qualified professionals remove the battery, either for replacement or for recycling at the end of this product’s working life. To prevent damage to the product, and for their own safety, users should not attempt to remove the battery and should contact LG Service Helpline, or other independent service providers for advice.

•Removal of the battery will involve dismantling of the product case, disconnection of the electrical cables/ contacts, and careful extraction of the battery cell using specialized tools. If you need the instructions for qualified professionals on how to remove the battery safely, please visit http://www.lge.com/global/sustainability/environment/take-back-recycling.

Guidelines for safe and efficient use

Custom-designed

Features

Google Assistant

Google Assistant overview

You can launch or use desired apps with your voice.

• To use this feature, first connect to the network and sign in to your Google Account.

•This feature may not work properly or voice recognition accuracy may decrease in areas where Wi Fi or mobile network signal strength is weak.

Launching Google Assistant

1Press and hold from the Home screen to launch Google Assistant.

2Tap CONTINUE.

3Follow the on-screen instructions and say “Ok Google”.

•The device saves your voice data for recognition.

• When a similar voice or your recorded voice is used, the screen may be unlocked.

•You need to unlock the device by using the specified method after failing to unlock the device with voice recognition. See Setting a screen lock for details.

Custom-designed Features

Launching Google Assistant with your voice

1Say “Ok Google” when the screen is turned off or locked.

2Say a command or question when “Hi, how can I help?” appears on the screen.

Launching Google Assistant from the Home screen

1Touch and hold on the Home screen.

2Say a command or question when “Hi, how can I help?” appears on the screen.

• Voice recognition accuracy may decrease if you speak with an unclear voice or in a noisy place. When you use the voice recognition feature, increase its accuracy by speaking with a clear voice in a quiet place.

Custom-designed Features

Basic Functions

Product components and accessories

The following items are included with your device.

•	Device	•	Quick Start Guide
•	USB cable	•	Ejection pin

•Charger

•The items described above may be optional.

•The items supplied with the device and any available accessories may vary depending on the area and service provider.

•Always use genuine LG Electronics accessories. Using accessories made by other manufacturers may affect your device’s call performance or cause malfunctions. This may not be covered by LG’s repair service.

•Some of the device parts are made of tempered glass. If you drop your device on a hard surface or subject it to severe impact, the tempered glass may be damaged. If this happens, stop using your device immediately and contact an LG Customer Service Centre.

• If any of these basic items are missing, contact the dealer from which you purchased your device.

•To purchase additional items, contact an LG Customer Service Centre.

•Some items in the product box are subject to change without notice.

•The appearance and specifications of your device are subject to change without notice.

•Device specifications may vary depending on the area or service provider.

Basic Functions

Parts overview

Basic Functions

Do NOT attempt to remove the back cover by yourself.

Doing so may severely damage the battery and device, which could cause overheating, fire, and injury. This device’s back cover and battery are not to be removed or replaced by a non-qualified professional.

•Proximity/Ambient light sensor

-- Proximity sensor: During a call, the proximity sensor turns off the screen and disables touch functionality when the device is in close proximity to the human body. It turns the screen back on and enables touch functionality when the device is outside a specific range.

-- Ambient light sensor: The ambient light sensor analyzes the ambient light intensity when the auto-brightness control mode is turned on.

•Volume keys

-- Adjust the volume for ringtones, calls or notifications.

-- While using the Camera, gently press a Volume key to take a photo. To take continuous photos, press and hold the Volume key.

•Power/Lock key

-- Briefly press the key when you want to turn the screen on or off.

-- Press and hold the key when you want to select a power control option.

•Google Assistant button

-- Your device has the Google Assistant built-in. Find answers and get things done while on-the-go. To get started, just tap the Google Assistant button on the side of the phone. Press and hold the key to quickly talk to your Assistant.

-- Activate Google assistant. See the Google Assistant for details.

Basic Functions

• Some functions may be restricted for access, depending on the device specifications.

•Do not put heavy objects on the device or sit on it. Failure to do so may damage the touch screen.

•Screen-protective film or accessories may interfere with the proximity sensor.

•If your device is wet or is being used in a humid place, the touch screen or buttons may not function properly.

Turning the power on or off

Turning the power on

When the power is turned off, press and hold the Power/Lock key.

• When the device is turned on for the first time, initial configuration takes place. The first booting time for the smart phone may be longer than usual.

Turning the power off

Press and hold the Power/Lock key, then select Power off.

Basic Functions

Restarting the device

When the device is not working properly or does not respond, restart it by following the instructions below.

1Press and hold the Power/Lock key and the Volume Down (-) key at the same time until the power is turned off.

2When the device is restarted, release the key.

Power control options

Press and hold the Power/Lock key, then select an option.

•Power off: Turn the device off.

•Restart: Restart the device.

•Screenshot: You can take screenshots of the current screen you are viewing.

Installing the SIM card and memory card

Insert the SIM card from your mobile service provider and the separately purchased memory card into the device.

• In order for the water-resistant and dust-resistant features to work effectively, the card tray must be inserted correctly.

Basic Functions

1Insert the ejection pin into the hole in the card tray and then pull out the card tray from the device.

2Place the SIM card or memory card on the card tray and then insert the card tray into the device in the direction of the arrow.

Basic Functions

• This device supports only Nano SIM cards.

Nano Micro Standard

•For problem-free performance, it is recommended to use the phone with the correct type of SIM card. Always use a factory-made SIM card supplied by the service provider.

•Do not lose your SIM card. LG is not responsible for damage and other issues caused by loss or transfer of a SIM card.

•Be careful not to damage the SIM card when you insert or remove it.

•When you insert the SIM card or memory card, place it on the card tray correctly.

•When you insert the card tray back into the device, insert it horizontally in the direction of arrow as shown in the figure. Make sure that the card placed on the card tray does not move out of its position.

•Insert the SIM card with the gold-coloured contacts facing downwards.

•Be sure to insert the SIM card into the device by following the instructions in the user manual.

•If you insert or remove the card tray from the device, be careful not to let water or other liquids enter into the card tray. If a wet card tray or card is inserted into the device, your device may get damaged.

•Memory card is an optional item.

•Frequent writing and erasing of data may shorten the memory card lifespan.

•Some memory cards may not be fully compatible with the device. If you use an incompatible card, it may damage the device or the memory card, or corrupt the data stored in it.

Basic Functions

Removing the memory card

Unmount the memory card before removing it for safety.

1Tap and swipe up on the Home screen.

2Tap Settings Storage .

3Insert the ejection pin into the hole in the card tray and then pull out the card tray from the device.

4Remove the memory card from the card tray.

5Insert the card tray back into the slot.

• Do not remove the memory card while the device is transferring or accessing information. This may cause data to be lost or corrupted, or may damage the memory card or the device. LG is not responsible for losses that result from the abuse or improper use of memory cards, including the loss of data.

Battery

Charging the battery

Before using the device, fully charge the battery.

Basic Functions

• Do not use the external terminal, charging cable or gender for the device in presence of moisture. This may cause fire, electric shock, injury, or device malfunction. If there is moisture, stop using the device immediately and remove the moisture completely.

•Make sure to use the USB cable provided with your device.

•Make sure to use an LG-approved charger and charging cable. Charging the battery with a third-party charger may cause the battery to explode or may damage the device.

•Your device has an internal rechargeable battery. For your safety, do not remove the embedded battery.

•Using the device when it is charging may cause electric shock. To use the device, stop charging it.

• Remove the charger from the power socket after the device is fully charged. This prevents unnecessary power consumption.

•Another way to charge the battery is by connecting a USB cable between the device and a desktop or laptop computer. This may take a longer time than plugging the adapter to a wall outlet.

•Do not charge the battery by using a USB hub that is unable to maintain the rated voltage. Charging may fail or unintentionally stop.

Precautions when using the device

•Make sure to use the USB cable provided; do not use third party USB cables or chargers with your device. The LG limited warranty does not cover the use of third party accessories.

•Failure to follow the instructions in this guide and improper use may damage the device.

Basic Functions

Using the battery efficiently

Battery lifespan may decrease if you keep many apps and functions running simultaneously and continuously.

Cancel background operations to increase battery life. To minimise battery consumption, follow these tips:

•Turn off the Bluetooth® or Wi-Fi network function when not using them.

•Set the screen timeout to as short a time as possible.

•Minimise the screen brightness.

•Set a screen lock when the device is not used.

•Check the battery level while using any downloaded apps.

Touch screen

You can familiarise yourself with how to control your device by using touch screen gestures.

Tapping

Lightly tap with your fingertip to select or run an app or option.

Basic Functions

Touching and holding

Touch and hold for several seconds to display a menu with available options.

Double-tapping

Tap twice quickly to zoom in or out on a web page or map.

Dragging

Touch and hold an item, such as an app or widget, then move your finger to another location in a controlled motion. You can use this gesture to move an item.

Basic Functions

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