OWNER'S MANUAL
WASHING MACHINE
Before beginning installation, read these instructions carefully. This will simplify installation and ensure that the product is installed correctly and safely. Leave these instructions near the product after installation for future reference.
EN ENGLISH
WV5-1410W
www.lg.com
MFL71697721 |
Copyright © 2020 LG Electronics Inc. All Rights Reserved. |
Rev.00_073020 |
TABLE OF CONTENTS
This manual may contain images or content that may be different from the model you purchased.
This manual is subject to revision by the manufacturer.
SAFETY INSTRUCTIONS |
|
READ ALL INSTRUCTIONS BEFORE USE .................................................... |
5 |
Safety Messages................................................................................................... |
5 |
WARNING .................................................................................................... |
5 |
Technical Safety.................................................................................................... |
5 |
Maximum Capacity .............................................................................................. |
6 |
Installation ............................................................................................................ |
6 |
Operation .............................................................................................................. |
7 |
Maintenance ......................................................................................................... |
9 |
Disposal ................................................................................................................. |
9 |
INSTALLATION |
|
Parts and Specifications .......................................................................... |
10 |
Front View ........................................................................................................... |
10 |
Rear View............................................................................................................. |
10 |
Accessories.......................................................................................................... |
11 |
Specifications...................................................................................................... |
11 |
Installation Place Requirements............................................................ |
12 |
Installation Location .......................................................................................... |
12 |
Wooden Floors (Suspended Floors) ................................................................. |
12 |
Ventilation ........................................................................................................... |
13 |
Ambient Temperature ....................................................................................... |
13 |
Electrical Connection ......................................................................................... |
13 |
Unpacking the Appliance ........................................................................ |
13 |
Lifting the Appliance Off the Foam Base......................................................... |
13 |
Removing the Transit Bolt Assemblies............................................................ |
14 |
Levelling the Appliance ........................................................................... |
14 |
Checking the Level ............................................................................................. |
14 |
Adjusting and Levelling the Feet...................................................................... |
14 |
Using Anti-Slip Sheets........................................................................................ |
15 |
Connecting the Water Supply Hose ....................................................... |
16 |
Note for Connection .......................................................................................... |
16 |
Checking the Rubber Seal ................................................................................. |
16 |
Connecting the Hose to the Water Tap ........................................................... |
16 |
Connecting the Hose to the Appliance............................................................ |
17 |
Installing the Drain Hose ........................................................................ |
17 |
Installing the Drain Hose with the Elbow Bracket ......................................... |
17 |
OPERATION |
|
Operation Overview................................................................................. |
18 |
Using the Appliance........................................................................................... |
18 |
Control Panel ............................................................................................ |
19 |
Control Panel Features ...................................................................................... |
19 |
Preparing the Wash Load........................................................................ |
22 |
Sorting the Clothes ............................................................................................ |
22 |
Checking the Clothes Care Label...................................................................... |
22 |
Checking the Clothes before Loading ............................................................. |
22 |
Adding Detergents and Softeners.......................................................... |
22 |
Detergent Dosage.............................................................................................. |
22 |
Using the Dispenser........................................................................................... |
23 |
Adding Detergent Tablets................................................................................. |
24 |
Adding Water Softener...................................................................................... |
24 |
Programme Table..................................................................................... |
25 |
Washing Programme......................................................................................... |
25 |
Extra Options ...................................................................................................... |
27 |
Selectable Maximum Spin Speed ..................................................................... |
28 |
Extra Options and Functions .................................................................. |
29 |
Customising a Washing Programme............................................................... |
29 |
Using Basic Options........................................................................................... |
29 |
Settings................................................................................................................ |
30 |
SMART FUNCTIONS |
|
LG ThinQ Application ............................................................................... |
31 |
LG ThinQ Application Features......................................................................... |
31 |
Before Using LG ThinQ Application ................................................................. |
31 |
Installing the LG ThinQ Application ................................................................. |
32 |
Using the Appliance Remotely ......................................................................... |
32 |
RF Radiation Exposure Statement.................................................................... |
32 |
Open Source Software Notice Information .................................................... |
33 |
Smart Diagnosis ....................................................................................... |
33 |
Using LG ThinQ to Diagnose Issues................................................................. |
33 |
Using Audible Diagnosis to Diagnose Issues ................................................. |
33 |
MAINTENANCE |
|
Cleaning After Every Wash...................................................................... |
34 |
What to Clean ..................................................................................................... |
34 |
Cleaning the Exterior ......................................................................................... |
34 |
Cleaning the Appliance Periodically & Performing an Emergency Water |
|
Evacuation................................................................................................. |
35 |
Tub Clean ............................................................................................................ |
35 |
Cleaning the Water Inlet Filter ......................................................................... |
35 |
Cleaning the Drain Pump Filter and Performing an Emergency Water |
|
Evacuation........................................................................................................... |
36 |
Cleaning the Dispenser Drawer ....................................................................... |
36 |
TROUBLESHOOTING |
|
Before Calling for Service........................................................................ |
38 |
Error Messages................................................................................................... |
38 |
Noises You Might Hear...................................................................................... |
40 |
Operation ............................................................................................................ |
40 |
Performance ....................................................................................................... |
42 |
Odour................................................................................................................... |
44 |
Wi-Fi ..................................................................................................................... |
45 |
SAFETY INSTRUCTIONS 5 EN
SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USE
The following safety guidelines are intended to prevent unforeseen risks or damage from unsafe or incorrect operation of the appliance.
The guidelines are separated into ‘WARNING’ and ‘CAUTION’ as described below.
Safety Messages
This symbol is displayed to indicate matters and operations that can cause risk. Read the part with this symbol carefully and follow the instructions in order to avoid risk.
WARNING
This indicates that the failure to follow the instructions can cause serious injury or death.
CAUTION
This indicates that the failure to follow the instructions can cause the minor injury or damage to the product.
WARNING
WARNING
To reduce the risk of explosion, fire, death, electric shock, injury or scalding to persons when using this product, follow basic precautions, including the following:
Technical Safety
•This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
EN 6 SAFETY INSTRUCTIONS
•Children should be supervised to ensure that they do not play with the appliance.
•If the power cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.
•Use a new hose or hose-set supplied with the appliance. Reusing old hoses can cause a water leak and subsequent property damage.
•Ventilation openings must not be obstructed by a carpet.
•This appliance is intended to be used in household only.
•The inlet water pressure must be between 100 kPa and 800 kPa.
Maximum Capacity
The maximum capacity in some cycles for dry clothes to be washed is
10 kg.
The recommended maximum capacity for each washing programme may differ. To get good wash results, please refer to Programme Table in OPERATION chapter for further details.
Installation
•Never attempt to operate the appliance if it is damaged, malfunctioning, partially disassembled, or has missing or broken parts, including a damaged cord or plug.
•This appliance should only be transported by two or more people holding the appliance securely.
•Do not install the appliance in a damp and dusty place. Do not install or store the appliance in any outdoor area, or any area that is subject to weathering conditions such as direct sunlight, wind, rain, or temperatures below freezing.
•Make sure the power plug is completely pushed into the power outlet.
•Do not plug the appliance into multiple outlet sockets, power boards, or an extension power cable.
SAFETY INSTRUCTIONS 7 EN
•Do not modify the power plug provided with the appliance. If it does not fit the power outlet, have a proper outlet installed by a qualified electrician.
•This appliance is equipped with a power cord having an equipmentearthing / grounding conductor (earthing pin) and a grounding power plug. The power plug must be plugged into an appropriate outlet socket that is installed and earthed / grounded in accordance with all local codes and ordinances.
•Improper connection of the equipment-grounding conductor can result in risk of electric shock. Check with a qualified electrician or service personnel if you are in doubt as to whether the appliance is properly grounded.
•This appliance must not be installed behind a lockable door, a sliding door or a door with a hinge on the opposite side to that of the appliance, in such a way that a full opening of the appliance door is restricted.
Operation
•Do not apply any sharp objects to the control panel in order to operate the appliance.
•Do not attempt to separate any panels or disassemble the appliance.
•Do not repair or replace any part of the appliance. All repairs and servicing must be performed by qualified service personnel unless specifically recommended in this Owner's Manual. Use only authorized factory parts.
•Do not push down the door excessively, when the appliance door is open.
•Do not put animals, such as pets into the appliance.
•Do not wash rugs, mats, shoes or pet blankets, stuffed toys, or any other items other than clothes or sheets, in this machine.
•Keep the area underneath and around the appliance free of combustible materials such as lint, paper, rags, chemicals, etc.
•Do not leave the appliance door open. Children may hang on the door or crawl inside the appliance, causing damage or injury.
EN 8 SAFETY INSTRUCTIONS
•Do not put in, wash or dry articles that have been cleaned in, washed in, soaked in, or spotted with combustible or explosive substances (such as waxes, wax removers, oil, paint, gasoline, degreasers, drycleaning solvents, kerosene, petrol, spot removers, turpentine, vegetable oil, cooking oil, acetone, alcohol, etc.). Improper use can cause fire or explosion.
•Do not use or store flammable or combustible substances (ether, benzene, alcohol, chemical, LPG, combustible spray, gasoline, thinner, petroleum, insecticide, air freshener, cosmetics, etc.) near the appliance.
•Never reach into the appliance while it is operating. Wait until the drum has completely stopped.
•Do not touch the door during a high temperature programme.
•In case of a water leak from the appliance or flood, disconnect the power plug and contact the LG Electronics customer information centre.
•Turn off water taps to relieve pressure on hoses and valves and to minimize leakage if a break or rupture should occur. Check the condition of the fill hoses; they should be replaced after 5 years.
•If there is a gas leakage (isobutane, propane, natural gas, etc.) within the home, do not touch the appliance or power plug and ventilate the area immediately.
•If the drain hose or inlet hose is frozen during winter, use it only after thawing.
•Keep all washing detergents, softener and bleach away from children.
•Do not touch the power plug or the appliance controls with wet hands.
•Do not bend the power cable excessively or place a heavy object on it.
•Avoid touching any water that is drained from the appliance during the wash.
•Make sure that drainage is working properly. If water is not drained properly, your floor may get flooded.
SAFETY INSTRUCTIONS 9 EN
•When the air temperature is high and the water temperature is low, condensation may occur and thus wet the floor.
•Wipe off dirt or dust on the contacts of the power plug.
Maintenance
•Disconnect the appliance from the power supply before cleaning the appliance. Setting the controls to the OFF or stand by position does not disconnect this appliance from the power supply.
•Securely plug the power plug in the outlet socket after completely removing any moisture and dust.
•Do not spray water inside or outside the appliance to clean it.
•Never unplug the appliance by pulling on the power cable. Always grip the power plug firmly and pull straight out from the outlet socket.
•Only qualified service personnel from LG Electronics service centre should disassemble, repair, or modify the appliance. Contact an LG Electronics customer information centre if you move and install the appliance in a different location.
Disposal
•Before discarding an old appliance, unplug it. Cut off the cable directly behind the appliance to prevent misuse.
•Dispose of all packaging materials (such as plastic bags and styrofoam) away from children. The packaging materials can cause suffocation.
•Remove the door before disposing of or discarding this appliance to avoid the danger of children or small animals getting trapped inside.
EN 10 INSTALLATION
INSTALLATION
Parts and Specifications
NOTE
• Appearance and specifications may change without notice to improve the quality of the appliance.
Front View |
|
|
|
|
|
Rear View |
|||||||
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
a Control Panel |
a Power Plug |
b Detergent Dispenser Drawer |
b Transit Bolts |
c Drum |
c Drain Hose |
d Door |
|
e Cover Cap |
|
f Drain Plug |
|
g Drain Pump Filter |
|
h Levelling Feet |
|
INSTALLATION 11 EN
Accessories
*1 The included accessories vary depending on the model you purchased.
a |
Cold Supply Hose |
d |
Anti–slip Sheets*1 |
|
|
|
|
b |
Spanner |
e |
Elbow Bracket for Securing Drain Hose |
|
|
|
|
c |
Caps for Covering Transit Bolt Holes |
f |
Tie Strap*1 |
Specifications
Model |
WV5-1410W |
|
|
Power Supply |
220‒240 V~, 50 Hz |
|
|
Product Weight |
70 kg |
|
|
Dimension(mm)
W |
D’’ |
|
D’ |
|
D |
H
W |
600 |
D |
565 |
D'' |
1100 |
|
|
|
|
|
|
H |
850 |
D' |
620 |
|
|
|
|
|
|
|
|
EN 12 INSTALLATION
Installation Place Requirements
Before installing the appliance, check the following information to make sure that the appliance should be installed in a correct place.
WARNING
•This appliance must only be used for domestic household purposes and should not be used in mobile applications.
Installation Location
•This appliance must be installed on firm flooring to minimize vibration during the spin cycle. Concrete flooring is best, being far less prone to vibration during the spin cycle than wooden floorboards or a carpeted surface.
•If it is impossible to avoid positioning the appliance next to a gas cooker or coal burning stove, an insulation (850 X 600 mm) covered with aluminum foil on the side facing the cooker or stove must be inserted between the two appliances.
•Ensure that when the appliance is installed, it is easily accessible for an engineer in the event of a breakdown.
•When installing the appliance, adjust all four feet using the transit bolt spanner provided to ensure the appliance is stable.
Floor Installation
To ensure sufficient clearance for water inlet hoses, drain hose and airflow, allow minimum clearances of at least 20 mm at the sides and 100 mm behind the appliance. Be sure to allow for wall, door, or floor moldings that may increase the required clearances.
B
|
A |
C |
C |
|
|
|
|
A |
|
|
100 mm |
|
|
|
|
B |
|
|
5 mm |
|
|
|
|
C |
|
|
20 mm |
|
|
|
|
NOTE
•Never try to level any uneven floor by putting pieces of wood, cardboard or similar materials under the appliance.
Wooden Floors (Suspended Floors)
When installing the appliance on wooden floors, use rubber cups to reduce excessive vibration and unbalance. Timber or suspended type flooring may contribute to excessive vibration and unbalance, errors and malfunction.
•To reduce vibration, we recommend placing at least 15 mm thickness of rubber cups a under each adjusting foot of the appliance, secured to at least two floor beams with screws.
•If possible, install the appliance in one of the corners of the room, where the floor is more stable.
•Fit the rubber cups to reduce vibration.
CAUTION
•If the appliance is installed on the unstable floor (e.g. wooden floor), the warranty does not cover any damages and cost occurred due to the installation on the unstable floor.
INSTALLATION 13 EN
NOTE
•You can purchase rubber cups (part No. 4620ER4002B) from the LG service centre.
Ventilation
•Make sure that air circulation around the appliance should not be impeded by carpets, rugs, etc.
Ambient Temperature
•Do not install the appliance in rooms where freezing temperatures may occur. Frozen hoses may burst under pressure. The reliability of the electronic control unit may be impaired at temperatures below freezing point.
•If the appliance is delivered in winter and temperatures are below freezing, place the appliance at room temperature for a few hours before putting it into operation.
Electrical Connection
•Do not use an extension cord or double adapter.
•Always unplug the appliance and turn off the water supply after use.
•Connect the appliance to an earthed socket in accordance with current wiring regulations.
•The appliance must be positioned so that the plug is easily accessible.
•Power outlet must be within 1 meter of either side of the appliance.
WARNING
•Repairs to the appliance must only be carried out by qualified personnel. Repairs carried out by inexperienced persons may cause injury or serious malfunctioning. Contact your local authorised LG repairer.
•The power plug must be plugged into an appropriate outlet socket that is installed and
grounded/earthed in accordance with all local codes and ordinances.
Unpacking the Appliance
Lifting the Appliance Off the Foam Base
* This feature may vary depending on the model purchased.
After removing the carton and shipping material, lift the appliance off the foam base.
*
•Make sure the tub support a* comes off with the base and is not stuck to the bottom of the appliance.
•If you must lay the appliance down to remove the carton base b, always protect the side of the appliance and lay it carefully on its side. Do not lay the appliance on its front or back.
EN 14 INSTALLATION
Removing the Transit Bolt Assemblies
To prevent the appliance from severe vibration and breakage, remove transit bolts and retainers.
1 Starting with the bottom two transit bolts a, use the spanner (included) to fully loosen all transit bolts by turning them counterclockwise.
2 Remove the bolt assemblies by wiggling them slightly while pulling them out.
3 Install the hole caps.
•Locate the hole caps b included in the accessory pack or attached on the back.
NOTE
•Save the transit bolts and retainers for future use.
•Transport this appliance for the prevention of breakage as below:
-The transit bolts are reinstalled.
-The power cord is secured to the back of the appliance.
Levelling the Appliance
Checking the Level
When pushing down the edges of the top plate diagonally, the appliance should not move up and down at all (check both directions).
•If the appliance rocks when pushing the top plate of the appliance diagonally, adjust the feet again.
•Check whether the appliance is perfectly level after installation.
NOTE
•Timber or suspended type flooring may contribute to excessive vibration and unbalance. Reinforcement or bracing of the timber floor may need to be considered to stop or reduce excessive noise and vibration.
Adjusting and Levelling the Feet
When installing the appliance, the appliance should be aligned and perfectly level. If the appliance is not aligned and level properly, the appliance may be damaged or may not operate properly.
1 Turn the levelling feet as required if the floor is uneven.
•Do not insert pieces of wood etc. under the feet.
•Make sure that all four feet are stable and resting on the floor.
INSTALLATION 15 EN
NOTE
•Do not install the washing machine on a plinth, stand or elevated surface unless it is manufactured by LG Electronics for use with this model.
2 Check if the appliance is perfectly level using a spirit level a.
3 Secure the levelling feet with the lock nuts b by turning anti-clockwise against the bottom of the appliance.
4 Check if all lock nuts at the bottom of the appliance are secured properly.
NOTE
•Proper placement and levelling of the appliance will ensure long, regular, and reliable operation.
•The appliance must be 100% horizontal and stand firmly in position on a hard flat floor.
•It must not ‘Seesaw’ across corners under the load.
•Do not let the feet of the appliance get wet. Failure to do so may cause vibration or noise.
Using Anti-Slip Sheets
This feature may vary depending on the model purchased.
If you install the appliance on a slippery surface, it may move because of excessive vibration. Incorrect levelling may cause malfunction through noise and vibration. If this occurs, install the antislip sheets under the levelling feet and adjust the level.
1 Clean the floor to attach the anti-slip sheets.
•Use a dry rag to remove and clean foreign objects and moisture. If moisture remains, the anti-slip sheets may slip.
2 Adjust the level after placing the appliance in the installation area.
3 Place the adhesive side aof the anti-slip sheets on the floor.
•The most effective way is to install the antislip sheets under the front feet. If it is difficult to place the sheets under the front feet of the appliance, attach them under the rear feet.
4 Put the appliance on the anti-slip sheets.
•Do not attach the adhesive side a of antislip sheets to the feet of the appliance.
NOTE
•Additional anti-slip sheets are available at LG Electronics service centre.