LG WM3488HW INSTALLATION INSTRUCTIONS AND OPERATION MANUAL

ENGLISH
OWNER’S MANUAL
WASHING MACHINE
Please read this owner’s manual thoroughly before operating and keep it handy for reference at all times.
WM3488H*
MFL63288674
www.lg.com
TABLE OF CONTENTS
2
TABLE OF CONTENTS
3 PRODUCT FEATURES 4 IMPORTANT SAFETY INSTRUCTIONS
4 BASIC SAFETY PRECAUTIONS 5 GROUNDING INSTRUCTIONS 6 SAFETY INSTRUCTIONS FOR INSTALLATION 7 SAFETY INSTRUCTIONS FOR USE, CARE,
CLEANING, AND DISPOSAL
8 PRODUCT OVERVIEW
8 Parts 8 Accessories 9 Control Panel Features
11 INSTALLATION
11 Installation Overview 12 Choosing the Proper Location 13 Unpacking and Removing Shipping Bolts 14 Connecting the Water Lines 15 Connecting the Drain Line 16 Leveling the Washer 17 Connecting to the Power Supply 17 Testing the Washer
18 PREPARATION
18 Sorting Wash Loads 19 - Fabric Care Labels 19 - Sorting Laundry 20 Using Detergent/Fabric Softener 20 - Recommended Detergent 20 - Loading the Dispenser
22 OPERATION
22 Using the Washer 23 Cycle Guide 24 Wash Cycles 24 - Sanitary: Reducing Laundry Bacteria 24 - Baby Wear: Lightly Soiled Baby Clothes 24 - Bulky/Large: Blankets or Bulky Items 24 - Heavy Duty: Heavily Soiled Items 24 - Perm. Press: Wrinkle-Free Items 24 - Cotton/Normal: Normal Items 24 - Sports Wear: High-Performance Fabrics 24 - Hand Wash/Wool: Items Labeled Wool or
Hand-Wash
24 - Delicates: Sheer Items 24 - Speed Wash: Washing Quickly
24 - Wash+Dry: A Small Load which Can Be
Tumble Dried
24 - Drain+Spin: Drain and Spin Only 25 Cycle Modifier Buttons 25 Setting Options Before Cycle 25 - Soil Level 25 - Temp. 25 - Spin Speed 27 - Dry 27 - Delay Wash 27 - Water Plus 27 - Rinse+Spin 27 - Extra Rinse 27 - Pre Wash 27 - Signal On/Off 28 Setting Options During Cycle 28 - Child Lock 28 - PGM Save 28 - Custom PGM 28 Adding Garments
29 MAINTENANCE
29 Regular Cleaning 29 - Care After Wash 29 - Care in Cold Climates 30 Cleaning 30 - Tub Clean 31 - Cleaning the Detergent Dispenser Drawer 32 - Cleaning the Water Inlet Filters 33 - Cleaning the Drain Pump Filter 34 - Cleaning the Door Seal
35 TROUBLESHOOTING
35 Checking Error Messages 36 Before Calling for Service
38 SPECIFICATIONS 39 USING SMART DIAGNOSIS™ 40 USING THE TAG ON FUNCTION 41 WARRANTY
PRODUCT FEATURES
3
PRODUCT FEATURES
INVERTER DIRECT-DRIVE MOTOR
The inverter direct drive motor, which is directly connected to the drum, is capable of producing multiple
distinct motions for optimal wash performance with very little noise and vibration. The motor assembly also contains fewer moving parts, resulting in fewer repairs.
SMART DIAGNOSIS™
Should you experience any technical difficulty with your washing machine, it has the capability of
transmitting diagnostic data to your smart phone via a free app or directly to the Customer Information Center for quick and efficient troubleshooting (refer to page 39).
TUB CLEAN
Regular cleaning of the tub on a monthly basis using TUB CLEAN can help keep the tub clean and fresh.
LARGE CAPACITY STAINLESS STEEL DRUM
The large capacity stainless steel drum offers extreme durability and is tilted to improve efficiency and
allow easier access for large items.
CHILD LOCK
Use this option to disable the controls during a wash cycle. This option can prevent children from
changing cycles or operating the machine.
DETERGENT DISPENSER DRAWER
The four-compartment dispenser drawer makes it easy to separate the pre-wash detergent, the main
laundry detergent, liquid bleach, and fabric softener into different compartments and will be dispensed automatically at the appropriate time.
ENGLISH
IMPORTANT SAFETY INSTRUCTIONS
4
IMPORTANT SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USE
WARNING
For your safety, the information in this manual must be followed to minimize the risk of fire, explosion, or electric shock, or to prevent property damage, injury to persons, or death.
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word DANGER, WARNING or CAUTION.
These words mean:
DANGER
You will be killed or seriously injured if you don’t immediately follow instructions.
WARNING
You can be killed or seriously injured if you don’t follow instructions.
CAUTION
You may be slightly injured or cause damage to the product if you do not follow instructions. All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of
injury, and tell you what can happen if the instructions are not followed.
BASIC SAFETY PRECAUTIONS
WARNING
To reduce the risk of fire, electric shock, or injury to persons when using this appliance, follow basic precautions, including the following :
• Use this appliance only for its intended purpose as
described in this owner’s manual.
Before use, the washer must be properly installed as described in this manual.
Do not wash articles that have been previously cleaned in, washed in, soaked in, or spotted with gasoline, dry cleaning solvents, or other flammable or explosive substances, as they give off vapors that could ignite
or explode.
Do not add gasoline, dry cleaning solvents, or other flammable or explosive substances to the wash water.
These substances give off vapors that could ignite or explode.
• Under certain conditions, hydrogen gas may be
produced in a hot water system that has not been used for 2 weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been
used for such a period, before using the washer, turn on all hot water faucets and let the water flow from each for several minutes. This will release any
accumulated hydrogen gas. As the gas is flammable,
do not smoke or use an open flame during this time.
Do not allow children to play on or in the washer. Close supervision of children is necessary when the washer is used near children.
Before the washer is removed from service or discarded, remove the lid to prevent children from climbing inside.
Do not install or store the washer where it will be exposed to the weather or freezing temperatures.
Do not tamper with controls.
Keep the area underneath and around your
appliances free of combustible materials (lint, paper,
rags, etc.), gasoline, chemicals and other flammable vapors and liquids.
Do not repair or replace any part of the washer or attempt any servicing other than as described in this manual. We strongly recommend that any service be
performed by a qualified technician.
See Installation Instructions for grounding requirements.
ALWAYS follow the fabric care instructions supplied by the garment manufacturer.
Do not place items exposed to cooking oil in your washer. Items contaminated with cooking oils may
contribute to a chemical reaction that could cause a load to catch fire.
Use fabric softeners or products to eliminate static only as recommended by the manufacturer.
• This washer is not designed for maritime use or for
mobile installations such as in RVs, aircraft, etc.
Turn off the water faucets and unplug the washer if the machine is to be left for an extended period of time, such as during vacations.
• Packaging material can be dangerous for children.
There is a risk of suffocation! Keep all packaging from children.
Always check the inside of the washer for foreign objects before loading laundry. Keep the lid closed when not in use.
Do not reach into the appliance if the tub or agitator is moving.
WARNING : This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.
after handling.
Wash hands
IMPORTANT SAFETY INSTRUCTIONS
5
IMPORTANT SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USE
WARNING
For your safety, the information in this manual must be followed to minimize the risk of fire, explosion, or electric shock, or to prevent property damage, injury to persons, or death.
GROUNDING INSTRUCTIONS
This appliance must be grounded. In the event of malfunction or breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for electric current. This appliance is equipped with a cord having an equipment-grounding conductor and grounding plug. The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances.
WARNING
Improper connection of the equipment-grounding conductor can result in risk of electric shock. Check with a qualified electrician or servicer if you are in doubt as to whether the appliance is properly grounded. Do not modify the plug provided with the appliance. If it does not fit the outlet, have a proper outlet installed by a qualified electrician. Failure to follow these warnings can cause serious injury, fire, electric shock, or death.
ENGLISH
IMPORTANT SAFETY INSTRUCTIONS
6
IMPORTANT SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USE
WARNING
For your safety, the information in this manual must be followed to minimize the risk of fire, explosion, or electric shock, or to prevent property damage, injury to persons, or death.
SAFETY INSTRUCTIONS FOR INSTALLATION
WARNING
To reduce the risk of fire, electric shock, or injury to persons when using this appliance, follow basic precautions, including the following :
Refer to the INSTALLATION INSTRUCTIONS for detailed grounding procedures. Installation
instructions are packed with the washer for the installer’s reference. If the washer is moved to a new location, have it checked and reinstalled by a qualified service technician. Failure to follow this warning can cause serious injury, fire, electric shock, or death.
Do not, under any circumstances, cut or remove the third (ground) prong from the power cord.
Failure to follow this warning can cause serious injury, fire, electric shock, or death.
For personal safety, this appliance must be properly grounded. Failure to follow this warning can
cause serious injury, fire, electric shock, or death.
The power cord of this appliance is equipped with a 3-prong (grounding) plug which mates with a standard 3-prong (grounding) wall outlet to
minimize the possibility of electric shock from this appliance.
This washer must be plugged into a 120 VAC, 60 Hz grounded outlet. Failure to follow this
warning can cause serious injury, fire, electric shock, or death.
Have the wall outlet and circuit checked by a qualified electrician to make sure the outlet is properly grounded. Failure to follow this
warning can cause serious injury, fire, electric shock, or death.
Where a standard 2-prong wall outlet is encountered, it is your personal responsibility and obligation to have it replaced with a properly grounded 3-prong wall outlet. Failure to follow
this warning can cause serious injury, fire, electric shock, or death.
Do not install on carpet. Install washer on a solid floor. Failure to follow this warning can cause
serious leak damage.
Do not remove ground prong. Do not use an adapter or extension cord. Plug into a grounded 3-prong outlet. Failure to follow these warnings can cause
serious injury, fire, electric shock, or death.
The washer should always be plugged into its own individual electrical outlet which has a voltage
rating that matches the rating plate. This
provides the best performance and also
prevents overloading house wiring circuits which could cause a fire hazard from overheated wires.
Never unplug your washer by pulling on the power cord. Always grip the plug firmly and
pull straight out from the outlet. Failure to follow this warning can cause serious injury, fire, electric shock, or death.
Repair or immediately replace all power cords that have become frayed or otherwise damaged. Do not use a cord that shows cracks or abrasion damage along its length or at either end. Failure
to follow this warning can cause serious injury, fire, electric shock, or death.
When installing or moving the washer, be careful not to pinch, crush, or damage the power cord.
Failure to follow this warning can cause serious injury, fire, electric shock, or death.
The washer must be installed and electrically grounded by a qualified service person in accordance with local codes to prevent shock
hazard and assure stability during operation.
The washer is heavy. Two or more people may be needed to install and move the appliance. Failure
to do so can result in back or other injury.
Store and install the washer where it will not be exposed to temperatures below freezing or exposed to outdoor weather conditions. Failure to follow
this warning can cause serious leak damage.
To reduce the risk of electric shock, do not install the washer in humid spaces. Failure to follow
this warning can cause serious injury, fire, electric shock, or death.
To reduce the risk of injury to persons, adhere to all industry recommended safety procedures including the use of long sleeved gloves and safety glasses. Failure to follow all of the safety
warnings in this manual could result in property damage, injury to persons or death.
Certain internal parts are intentionally not grounded and may present a risk of electric shock only during servicing. Service personnel - Do not
contact the following parts while the appliance is energized: pump, valve, motor, control board, drying heater.
IMPORTANT SAFETY INSTRUCTIONS
7
IMPORTANT SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USE
WARNING
For your safety, the information in this manual must be followed to minimize the risk of fire, explosion, or electric shock, or to prevent property damage, injury to persons, or death.
SAFETY INSTRUCTIONS FOR USE, CARE, CLEANING, AND DISPOSAL
WARNING
To reduce the risk of fire, electric shock, or injury to persons when using this appliance, follow basic precautions, including the following :
Unplug the washer before cleaning to avoid the
risk of electric shock.
Never use harsh chemicals, abrasive cleaners, or solvents to clean the washer. They will damage
the finish.
Do not put oily or greasy rags or clothing on top of the washer. These substances give off vapors
that could ignite the materials.
Do not wash items that are soiled with vegetable or cooking oil. These items may contain some oil
after laundering. Due to the remaining oil, the fabric may smoke or catch fire by itself.
Disconnect this appliance from the power supply before attempting any user maintenance. Turning the controls to the OFF position does not disconnect this appliance from the power supply.
Failure to follow this warning can cause serious injury, fire, electric shock, or death.
Do not combine laundry products for use in one load unless specified on the label.
Do not mix chlorine bleach with ammonia or acids such as vinegar. Follow package directions when using laundry products. Incorrect usage can
produce poisonous gas, resulting in serious injury or death.
Do not reach into the washer while parts are moving. Before loading, unloading, or adding items, press the START/PAUSE button and allow the drum to coast to a complete stop before reaching inside. Failure to follow this warning
can cause serious injury, fire, electric shock, or death.
Do not allow children to play on or in the washer. Close supervision of children is necessary when the washer is used near children. As children grow, teach them the proper, safe use of all appliances. Failure to comply with these
warnings could result in serious injury to persons or death.
Destroy the carton, plastic bag, and other packing materials after the washer is unpacked. Children might use them for play. Cartons covered with rugs, bedspreads, or plastic sheets can become airtight chambers. Failure to comply with these
warnings could result in serious injury to persons or death.
Keep laundry products out of children’s reach. To prevent injury to persons, observe all warnings on product labels. Failure to comply with these
warnings could result in serious injury to persons or death..
Before your washer is removed from service or discarded, remove the door to the washing compartment to avoid the danger of children or small animals getting trapped inside Failure to do
so can result in serious injury to persons or death.
Make sure the dispenser drawer is closed at all times when not being filled with laundry products.
Failure to keep the drawer closed can result in personal injury or flooding.
Certain internal parts are intentionally not grounded and may present a risk of electric shock only during servicing. Service personnel - Do not
contact the following parts while the appliance is energized: pump, valve, motor, control board, drying heater.
ENGLISH
SAVE THESE INSTRUCTIONS
PRODUCT OVERVIEW
8
PRODUCT OVERVIEW
Parts
Detergent
dispenser
drawer
(See page 20)
Door
Leveling feet
Drain pump filter cover
Accessories
Drain hose
Drain pump filter
Water inlets
Control panel (See page 9)
Inverter direct­drive motor
Large-capacity stainless steel drum
Shipping
bolts
Power cord
Drain hose
Included Accessories
or
Hot/cold water hoses Non-skid pads
Wrench Tie strap
Caps for covering
shipping bolt holes
Elbow bracket
(for securing drain hose)
NOTE
Contact LG Customer Service at 1-800-243-0000 (1-888-542-2623 in Canada) if any accessories are
y
missing. For your safety and for extended product life, use only authorized components. The manufacturer
y
is not responsible for product malfunction or accidents caused by the use of separately purchased unauthorized components or parts. The images in this guide may be different from the actual components and accessories, and are subject
y
to change by the manufacturer without prior notice for product improvement purposes.
PRODUCT OVERVIEW
9
Control Panel Features
Cycle selector
Power Button
Operation
Button Description
Turns the washing machine on and off.
y
(During the wash cycle) stops operation, and cancels the settings.
y
Tub Clean
y
- For tub clean (see page 30).
Sanitary
y
- For underwear, diapers, etc. (see page 24).
Baby Wear
y
- For lightly soiled baby clothes (see page 24).
Bulky/Large
y
- For blankets or large, bulky items (see page 24).
Heavy Duty
y
- For heavily soiled cotton fabric (see page 24).
Perm. Press
y
- For wrinkle-free fabric (see page 24).
Cotton/Normal
y
- For general laundry, such as cotton T-shirts or towels (see page 24).
Sports Wear
y
- For high-performance fabrics which need special care (see page 24).
Hand Wash/Wool
y
- For wool or hand-wash fabrics (see page 24).
Delicates
y
- For sheer and delicate fabrics (see page 24).
Speed Wash
y
- For small quantities of lightly soiled items (see page 24).
Wash+Dry
y
- For a small load which can be washed and dried in the same cycle (see page 24).
Drain+Spin
y
- For items that only require draining and spinning (see page 24). Starts or pauses the wash cycle.
y
- If you do not press the Start/Pause button within 4 minutes of selecting a cycle, the
(Press repeatedly) Selects a wash cycle by soil level (see page 25).
y
- Selects soil level from 3 settings. (Press repeatedly) Selects the water temperature for the wash cycle (see page 25).
y
- Select water temperature from 5 settings. (Press repeatedly) Selects the spin speed (see page 25).
y
- Selects spin speed from 5 settings. (Press repeatedly) Selects a dry cycle. Pressing this button enables drying.
y
(See page 26).
Operation Custom PGM Button Display
Start/ Pause Button
washing machine will turn off automatically and all settings will be lost.
Soil Level Selection Button
Water Temperature Selection Button
Spin Speed Selection Button
Dry Selection Button
Pre Wash Button
ENGLISH
PRODUCT OVERVIEW
10
Operation (continued)
Button Description
Display
Set the delay time of starting the cycle (see page 27).
y
Use this option to add extra water to the wash and rinse cycles for
y
better wash performance with large or bulky items.
Use this option to save a special combination of settings that you use
y
frequently. (See page 28).
Use this option to rinse detergent from the load. (See page 27).
y
Add an extra rinse to the selected cycle (see page 27).
y
(Press before wash cycle) Pre wash heavily soiled laundry (see page 27).
y
(Press and hold during wash cycle) Lock/Unlock the buttons (see page 28).
y
Estimated time remaining/ Cycle process indicator
error message display
(See page 35)
Child lock indicator
Display Icon Description
This portion of the display shows which stage of the wash cycle is
y
currently underway (Wash, Rinse, Spin, Dry).
This indicator shows that the door is locked. The washer door will lock while
y
the washer is operating. The door can be unlocked by pressing the Start/ Pause button to stop the washer.
This indicator shows that the washer has been set for Child Lock. The
y
Child Lock function locks the buttons on the control panel to prevent them from being used.
When the Start/Pause button is pressed, the washer automatically detects
y
the wash load (weight) and optimizes the washing time, based on the selected cycle and options. The display will then indicate the estimated time remaining for the selected wash cycle.
Door lock indicator
INSTALLATION
11
INSTALLATION
Installation Overview
Choosing the proper
location
Connecting
the drain line
Testing the washer
Unpacking and removing
shipping bolts
Leveling the washer
Connecting
the water line
Connecting to the
power supply
ENGLISH
WARNING
Washer is heavy! Two or more people are required when moving and unpacking the washer.
y
to follow this warning can result in back or other injury.
Store and install the washer where it will not be exposed to temperatures below freezing or exposed
y
to outdoor weather conditions.
shock, or death.
Properly ground washer to conform with all governing codes and ordinances.
y
warning can cause serious injury, fire, electric shock, or death.
To reduce the risk of electric shock, do not install the washer in humid spaces.
y
warning can cause serious injury, fire, electric shock, or death. The base opening must not be obstructed by carpeting when the washer is installed on a carpeted
y
floor.
Do not remove ground prong. Do not use an adapter or extension cord. Plug into a grounded 3-prong
y
Failure to follow this warning can cause serious injury, fire, electric shock, or death.
outlet.
Failure to follow this warning can cause serious injury, fire, electric
Failure
Failure to follow this
Failure to follow this
12
INSTALLATION
Choosing the Proper Location
Install the washing machine on a solid floor that is strong and rigid enough to support the weight of the washing machine, even when fully loaded, without flexing or bouncing. If the floor has too much flex, you may need to reinforce it to make it more rigid. If the floor is not solid, it may cause severe vibration and noise.
Clean the floor before installation.
1
- Make sure to select solid and smooth ground. Two or more people are needed for moving and
2
unpacking the washing machine. Allow for sufficient space between the walls and
3
the washing machine for installation.
Space Requirements
You must allow sufficient space for water lines, the drain line, and airflow.
NOTE
Be sure to allow for wall, door, or floor
y
moldings that may incr he required clearances.
Clearances
45" (114.3 cm)
25.2" (64 cm)
NOTE
The floor must be strong and rigid enough to
y
support the weight of the washer, when fully loaded, without flexing or bouncing. If your floor has too much flex, you may need to reinforce it to make it more rigid. A floor that is adequate for a top-loading washer may not be rigid enough for a front loading washer, due to the difference in the spin speed and direction. If the floor is not solid, your washer may vibrate and you may hear and feel the vibration throughout your house. Before installing the washer, make sure the
y
floor is clean, dry and free of dust, dirt, water and oils so the washer feet can not slide easily. Leveling feet that can move or slide on the floor can contribute to excess vibration and noise due to poor contact with the floor. If a drip pan must be used, take extra care
y
to follow the instructions provided with the drip pan and make sure the leveling feet are adjusted for firm and even contact with the pan. Use of drip pans and failure to properly level the machine may result in increased vibration and noise during operation.
33.5" (85.09 cm)
3.5" (8.89 cm)
21.6" (54.86 cm)
24" (60.96 cm) 1" (2.5 cm)1" (2.5 cm)
Unpacking and Removing Shipping Bolts
Remove the washer from the carton base.
If you must lay the washer down to remove the base packaging materials, always lay it carefully on its side. Do not lay the washer on its front or back.
Carton Base
INSTALLATION
Starting with the bottom two shipping bolts,
1
use the wrench (included) to fully loosen all four shipping bolts by turning them counterclockwise. Remove the bolt assemblies by wiggling them slightly while pulling them out.
Locate the four hole caps included in the
2
accessory pack and install them in the shipping bolt holes.
Cap
13
ENGLISH
NOTE
Save the bolt assemblies for future use. To
y
prevent damage to internal components, do not transport the washer without reinstalling the shipping bolts. Failure to remove shipping bolts and retainers
y
may cause severe vibration and noise, which can lead to permanent damage to the washer. The cord is secured to the back of the washer with a shipping bolt to help prevent operation with shipping bolts in place.
INSTALLATION
14
Connecting the Water Lines
Check the rubber seals on both sides of the hose.
1
- Insert a rubber seal into the threaded fittings on each hose to prevent leaking.
Rubber seal
Rubber seal
Connect the hoses to the water inlets tightly by
4
hand and then tighten another 2/3 turn with pliers.
- Connect the blue hose to the cold water inlet and the red hose to the hot water inlet.
Cold
water
inlet
Hot water inlet
Water hose (To faucet)
Water hose (To water inlet on the washing machine)
Connect the water supply hoses to the HOT and
2
COLD water faucets tightly by hand and then tighten another 2/3 turn with pliers.
- Connect the blue hose to a cold water faucet and the red hose to a hot water faucet.
WARNING
Do not overtighten. Damage to the coupling
y
can result.
After connecting the inlet hoses to the water
3
faucets, turn on the water faucets to flush out foreign substances (dirt, sand or sawdust) in the water lines. Let the water drain into a bucket, and check the water temperature.
WARNING
Do not overtighten the hoses.
y
can damage the valves resulting in leaking and property damage.
Check for leaks by turning on the faucets.
5
- If water leaks, check steps 1 to 4 again.
NOTE
For your safety, and for extended product
y
life, use only authorized components. The manufacturer is not responsible for product malfunction or accidents caused by the use of separately purchased, unauthorized parts. Use new hoses when installing the washing
y
machine. Do not reuse old hoses. Contact LG Customer Service for Assistance
y
in buying hoses : 1-800-243-0000. Periodically check the hoses for cracks,
y
leaks and wear, and replace the hoses every 5 years. Do not stretch the water hoses intentionally, and make sure that they are not crushed by other objects. Water supply pressure must be between 20
y
psi and 120 psi (138 – 827 kPA). If the Water supply pressure is more than 120 psi, a Pressure reducing valve must be installed. To provide optimum washing performance
y
the hot water temperature should be set at 120 – 135°F (48-57°C) and the cold at 60°F (15°C).
Overtightening
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