LG WM3488HW INSTALLATION INSTRUCTIONS AND OPERATION MANUAL

ENGLISH
OWNER’S MANUAL
WASHING MACHINE
Please read this owner’s manual thoroughly before operating and keep it handy for reference at all times.
WM3488H*
MFL63288674
www.lg.com
TABLE OF CONTENTS
2
TABLE OF CONTENTS
3 PRODUCT FEATURES 4 IMPORTANT SAFETY INSTRUCTIONS
4 BASIC SAFETY PRECAUTIONS 5 GROUNDING INSTRUCTIONS 6 SAFETY INSTRUCTIONS FOR INSTALLATION 7 SAFETY INSTRUCTIONS FOR USE, CARE,
CLEANING, AND DISPOSAL
8 PRODUCT OVERVIEW
8 Parts 8 Accessories 9 Control Panel Features
11 INSTALLATION
11 Installation Overview 12 Choosing the Proper Location 13 Unpacking and Removing Shipping Bolts 14 Connecting the Water Lines 15 Connecting the Drain Line 16 Leveling the Washer 17 Connecting to the Power Supply 17 Testing the Washer
18 PREPARATION
18 Sorting Wash Loads 19 - Fabric Care Labels 19 - Sorting Laundry 20 Using Detergent/Fabric Softener 20 - Recommended Detergent 20 - Loading the Dispenser
22 OPERATION
22 Using the Washer 23 Cycle Guide 24 Wash Cycles 24 - Sanitary: Reducing Laundry Bacteria 24 - Baby Wear: Lightly Soiled Baby Clothes 24 - Bulky/Large: Blankets or Bulky Items 24 - Heavy Duty: Heavily Soiled Items 24 - Perm. Press: Wrinkle-Free Items 24 - Cotton/Normal: Normal Items 24 - Sports Wear: High-Performance Fabrics 24 - Hand Wash/Wool: Items Labeled Wool or
Hand-Wash
24 - Delicates: Sheer Items 24 - Speed Wash: Washing Quickly
24 - Wash+Dry: A Small Load which Can Be
Tumble Dried
24 - Drain+Spin: Drain and Spin Only 25 Cycle Modifier Buttons 25 Setting Options Before Cycle 25 - Soil Level 25 - Temp. 25 - Spin Speed 27 - Dry 27 - Delay Wash 27 - Water Plus 27 - Rinse+Spin 27 - Extra Rinse 27 - Pre Wash 27 - Signal On/Off 28 Setting Options During Cycle 28 - Child Lock 28 - PGM Save 28 - Custom PGM 28 Adding Garments
29 MAINTENANCE
29 Regular Cleaning 29 - Care After Wash 29 - Care in Cold Climates 30 Cleaning 30 - Tub Clean 31 - Cleaning the Detergent Dispenser Drawer 32 - Cleaning the Water Inlet Filters 33 - Cleaning the Drain Pump Filter 34 - Cleaning the Door Seal
35 TROUBLESHOOTING
35 Checking Error Messages 36 Before Calling for Service
38 SPECIFICATIONS 39 USING SMART DIAGNOSIS™ 40 USING THE TAG ON FUNCTION 41 WARRANTY
PRODUCT FEATURES
3
PRODUCT FEATURES
INVERTER DIRECT-DRIVE MOTOR
The inverter direct drive motor, which is directly connected to the drum, is capable of producing multiple
distinct motions for optimal wash performance with very little noise and vibration. The motor assembly also contains fewer moving parts, resulting in fewer repairs.
SMART DIAGNOSIS™
Should you experience any technical difficulty with your washing machine, it has the capability of
transmitting diagnostic data to your smart phone via a free app or directly to the Customer Information Center for quick and efficient troubleshooting (refer to page 39).
TUB CLEAN
Regular cleaning of the tub on a monthly basis using TUB CLEAN can help keep the tub clean and fresh.
LARGE CAPACITY STAINLESS STEEL DRUM
The large capacity stainless steel drum offers extreme durability and is tilted to improve efficiency and
allow easier access for large items.
CHILD LOCK
Use this option to disable the controls during a wash cycle. This option can prevent children from
changing cycles or operating the machine.
DETERGENT DISPENSER DRAWER
The four-compartment dispenser drawer makes it easy to separate the pre-wash detergent, the main
laundry detergent, liquid bleach, and fabric softener into different compartments and will be dispensed automatically at the appropriate time.
ENGLISH
IMPORTANT SAFETY INSTRUCTIONS
4
IMPORTANT SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USE
WARNING
For your safety, the information in this manual must be followed to minimize the risk of fire, explosion, or electric shock, or to prevent property damage, injury to persons, or death.
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word DANGER, WARNING or CAUTION.
These words mean:
DANGER
You will be killed or seriously injured if you don’t immediately follow instructions.
WARNING
You can be killed or seriously injured if you don’t follow instructions.
CAUTION
You may be slightly injured or cause damage to the product if you do not follow instructions. All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of
injury, and tell you what can happen if the instructions are not followed.
BASIC SAFETY PRECAUTIONS
WARNING
To reduce the risk of fire, electric shock, or injury to persons when using this appliance, follow basic precautions, including the following :
• Use this appliance only for its intended purpose as
described in this owner’s manual.
Before use, the washer must be properly installed as described in this manual.
Do not wash articles that have been previously cleaned in, washed in, soaked in, or spotted with gasoline, dry cleaning solvents, or other flammable or explosive substances, as they give off vapors that could ignite
or explode.
Do not add gasoline, dry cleaning solvents, or other flammable or explosive substances to the wash water.
These substances give off vapors that could ignite or explode.
• Under certain conditions, hydrogen gas may be
produced in a hot water system that has not been used for 2 weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been
used for such a period, before using the washer, turn on all hot water faucets and let the water flow from each for several minutes. This will release any
accumulated hydrogen gas. As the gas is flammable,
do not smoke or use an open flame during this time.
Do not allow children to play on or in the washer. Close supervision of children is necessary when the washer is used near children.
Before the washer is removed from service or discarded, remove the lid to prevent children from climbing inside.
Do not install or store the washer where it will be exposed to the weather or freezing temperatures.
Do not tamper with controls.
Keep the area underneath and around your
appliances free of combustible materials (lint, paper,
rags, etc.), gasoline, chemicals and other flammable vapors and liquids.
Do not repair or replace any part of the washer or attempt any servicing other than as described in this manual. We strongly recommend that any service be
performed by a qualified technician.
See Installation Instructions for grounding requirements.
ALWAYS follow the fabric care instructions supplied by the garment manufacturer.
Do not place items exposed to cooking oil in your washer. Items contaminated with cooking oils may
contribute to a chemical reaction that could cause a load to catch fire.
Use fabric softeners or products to eliminate static only as recommended by the manufacturer.
• This washer is not designed for maritime use or for
mobile installations such as in RVs, aircraft, etc.
Turn off the water faucets and unplug the washer if the machine is to be left for an extended period of time, such as during vacations.
• Packaging material can be dangerous for children.
There is a risk of suffocation! Keep all packaging from children.
Always check the inside of the washer for foreign objects before loading laundry. Keep the lid closed when not in use.
Do not reach into the appliance if the tub or agitator is moving.
WARNING : This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.
after handling.
Wash hands
IMPORTANT SAFETY INSTRUCTIONS
5
IMPORTANT SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USE
WARNING
For your safety, the information in this manual must be followed to minimize the risk of fire, explosion, or electric shock, or to prevent property damage, injury to persons, or death.
GROUNDING INSTRUCTIONS
This appliance must be grounded. In the event of malfunction or breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for electric current. This appliance is equipped with a cord having an equipment-grounding conductor and grounding plug. The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances.
WARNING
Improper connection of the equipment-grounding conductor can result in risk of electric shock. Check with a qualified electrician or servicer if you are in doubt as to whether the appliance is properly grounded. Do not modify the plug provided with the appliance. If it does not fit the outlet, have a proper outlet installed by a qualified electrician. Failure to follow these warnings can cause serious injury, fire, electric shock, or death.
ENGLISH
IMPORTANT SAFETY INSTRUCTIONS
6
IMPORTANT SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USE
WARNING
For your safety, the information in this manual must be followed to minimize the risk of fire, explosion, or electric shock, or to prevent property damage, injury to persons, or death.
SAFETY INSTRUCTIONS FOR INSTALLATION
WARNING
To reduce the risk of fire, electric shock, or injury to persons when using this appliance, follow basic precautions, including the following :
Refer to the INSTALLATION INSTRUCTIONS for detailed grounding procedures. Installation
instructions are packed with the washer for the installer’s reference. If the washer is moved to a new location, have it checked and reinstalled by a qualified service technician. Failure to follow this warning can cause serious injury, fire, electric shock, or death.
Do not, under any circumstances, cut or remove the third (ground) prong from the power cord.
Failure to follow this warning can cause serious injury, fire, electric shock, or death.
For personal safety, this appliance must be properly grounded. Failure to follow this warning can
cause serious injury, fire, electric shock, or death.
The power cord of this appliance is equipped with a 3-prong (grounding) plug which mates with a standard 3-prong (grounding) wall outlet to
minimize the possibility of electric shock from this appliance.
This washer must be plugged into a 120 VAC, 60 Hz grounded outlet. Failure to follow this
warning can cause serious injury, fire, electric shock, or death.
Have the wall outlet and circuit checked by a qualified electrician to make sure the outlet is properly grounded. Failure to follow this
warning can cause serious injury, fire, electric shock, or death.
Where a standard 2-prong wall outlet is encountered, it is your personal responsibility and obligation to have it replaced with a properly grounded 3-prong wall outlet. Failure to follow
this warning can cause serious injury, fire, electric shock, or death.
Do not install on carpet. Install washer on a solid floor. Failure to follow this warning can cause
serious leak damage.
Do not remove ground prong. Do not use an adapter or extension cord. Plug into a grounded 3-prong outlet. Failure to follow these warnings can cause
serious injury, fire, electric shock, or death.
The washer should always be plugged into its own individual electrical outlet which has a voltage
rating that matches the rating plate. This
provides the best performance and also
prevents overloading house wiring circuits which could cause a fire hazard from overheated wires.
Never unplug your washer by pulling on the power cord. Always grip the plug firmly and
pull straight out from the outlet. Failure to follow this warning can cause serious injury, fire, electric shock, or death.
Repair or immediately replace all power cords that have become frayed or otherwise damaged. Do not use a cord that shows cracks or abrasion damage along its length or at either end. Failure
to follow this warning can cause serious injury, fire, electric shock, or death.
When installing or moving the washer, be careful not to pinch, crush, or damage the power cord.
Failure to follow this warning can cause serious injury, fire, electric shock, or death.
The washer must be installed and electrically grounded by a qualified service person in accordance with local codes to prevent shock
hazard and assure stability during operation.
The washer is heavy. Two or more people may be needed to install and move the appliance. Failure
to do so can result in back or other injury.
Store and install the washer where it will not be exposed to temperatures below freezing or exposed to outdoor weather conditions. Failure to follow
this warning can cause serious leak damage.
To reduce the risk of electric shock, do not install the washer in humid spaces. Failure to follow
this warning can cause serious injury, fire, electric shock, or death.
To reduce the risk of injury to persons, adhere to all industry recommended safety procedures including the use of long sleeved gloves and safety glasses. Failure to follow all of the safety
warnings in this manual could result in property damage, injury to persons or death.
Certain internal parts are intentionally not grounded and may present a risk of electric shock only during servicing. Service personnel - Do not
contact the following parts while the appliance is energized: pump, valve, motor, control board, drying heater.
IMPORTANT SAFETY INSTRUCTIONS
7
IMPORTANT SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USE
WARNING
For your safety, the information in this manual must be followed to minimize the risk of fire, explosion, or electric shock, or to prevent property damage, injury to persons, or death.
SAFETY INSTRUCTIONS FOR USE, CARE, CLEANING, AND DISPOSAL
WARNING
To reduce the risk of fire, electric shock, or injury to persons when using this appliance, follow basic precautions, including the following :
Unplug the washer before cleaning to avoid the
risk of electric shock.
Never use harsh chemicals, abrasive cleaners, or solvents to clean the washer. They will damage
the finish.
Do not put oily or greasy rags or clothing on top of the washer. These substances give off vapors
that could ignite the materials.
Do not wash items that are soiled with vegetable or cooking oil. These items may contain some oil
after laundering. Due to the remaining oil, the fabric may smoke or catch fire by itself.
Disconnect this appliance from the power supply before attempting any user maintenance. Turning the controls to the OFF position does not disconnect this appliance from the power supply.
Failure to follow this warning can cause serious injury, fire, electric shock, or death.
Do not combine laundry products for use in one load unless specified on the label.
Do not mix chlorine bleach with ammonia or acids such as vinegar. Follow package directions when using laundry products. Incorrect usage can
produce poisonous gas, resulting in serious injury or death.
Do not reach into the washer while parts are moving. Before loading, unloading, or adding items, press the START/PAUSE button and allow the drum to coast to a complete stop before reaching inside. Failure to follow this warning
can cause serious injury, fire, electric shock, or death.
Do not allow children to play on or in the washer. Close supervision of children is necessary when the washer is used near children. As children grow, teach them the proper, safe use of all appliances. Failure to comply with these
warnings could result in serious injury to persons or death.
Destroy the carton, plastic bag, and other packing materials after the washer is unpacked. Children might use them for play. Cartons covered with rugs, bedspreads, or plastic sheets can become airtight chambers. Failure to comply with these
warnings could result in serious injury to persons or death.
Keep laundry products out of children’s reach. To prevent injury to persons, observe all warnings on product labels. Failure to comply with these
warnings could result in serious injury to persons or death..
Before your washer is removed from service or discarded, remove the door to the washing compartment to avoid the danger of children or small animals getting trapped inside Failure to do
so can result in serious injury to persons or death.
Make sure the dispenser drawer is closed at all times when not being filled with laundry products.
Failure to keep the drawer closed can result in personal injury or flooding.
Certain internal parts are intentionally not grounded and may present a risk of electric shock only during servicing. Service personnel - Do not
contact the following parts while the appliance is energized: pump, valve, motor, control board, drying heater.
ENGLISH
SAVE THESE INSTRUCTIONS
PRODUCT OVERVIEW
8
PRODUCT OVERVIEW
Parts
Detergent
dispenser
drawer
(See page 20)
Door
Leveling feet
Drain pump filter cover
Accessories
Drain hose
Drain pump filter
Water inlets
Control panel (See page 9)
Inverter direct­drive motor
Large-capacity stainless steel drum
Shipping
bolts
Power cord
Drain hose
Included Accessories
or
Hot/cold water hoses Non-skid pads
Wrench Tie strap
Caps for covering
shipping bolt holes
Elbow bracket
(for securing drain hose)
NOTE
Contact LG Customer Service at 1-800-243-0000 (1-888-542-2623 in Canada) if any accessories are
y
missing. For your safety and for extended product life, use only authorized components. The manufacturer
y
is not responsible for product malfunction or accidents caused by the use of separately purchased unauthorized components or parts. The images in this guide may be different from the actual components and accessories, and are subject
y
to change by the manufacturer without prior notice for product improvement purposes.
PRODUCT OVERVIEW
9
Control Panel Features
Cycle selector
Power Button
Operation
Button Description
Turns the washing machine on and off.
y
(During the wash cycle) stops operation, and cancels the settings.
y
Tub Clean
y
- For tub clean (see page 30).
Sanitary
y
- For underwear, diapers, etc. (see page 24).
Baby Wear
y
- For lightly soiled baby clothes (see page 24).
Bulky/Large
y
- For blankets or large, bulky items (see page 24).
Heavy Duty
y
- For heavily soiled cotton fabric (see page 24).
Perm. Press
y
- For wrinkle-free fabric (see page 24).
Cotton/Normal
y
- For general laundry, such as cotton T-shirts or towels (see page 24).
Sports Wear
y
- For high-performance fabrics which need special care (see page 24).
Hand Wash/Wool
y
- For wool or hand-wash fabrics (see page 24).
Delicates
y
- For sheer and delicate fabrics (see page 24).
Speed Wash
y
- For small quantities of lightly soiled items (see page 24).
Wash+Dry
y
- For a small load which can be washed and dried in the same cycle (see page 24).
Drain+Spin
y
- For items that only require draining and spinning (see page 24). Starts or pauses the wash cycle.
y
- If you do not press the Start/Pause button within 4 minutes of selecting a cycle, the
(Press repeatedly) Selects a wash cycle by soil level (see page 25).
y
- Selects soil level from 3 settings. (Press repeatedly) Selects the water temperature for the wash cycle (see page 25).
y
- Select water temperature from 5 settings. (Press repeatedly) Selects the spin speed (see page 25).
y
- Selects spin speed from 5 settings. (Press repeatedly) Selects a dry cycle. Pressing this button enables drying.
y
(See page 26).
Operation Custom PGM Button Display
Start/ Pause Button
washing machine will turn off automatically and all settings will be lost.
Soil Level Selection Button
Water Temperature Selection Button
Spin Speed Selection Button
Dry Selection Button
Pre Wash Button
ENGLISH
PRODUCT OVERVIEW
10
Operation (continued)
Button Description
Display
Set the delay time of starting the cycle (see page 27).
y
Use this option to add extra water to the wash and rinse cycles for
y
better wash performance with large or bulky items.
Use this option to save a special combination of settings that you use
y
frequently. (See page 28).
Use this option to rinse detergent from the load. (See page 27).
y
Add an extra rinse to the selected cycle (see page 27).
y
(Press before wash cycle) Pre wash heavily soiled laundry (see page 27).
y
(Press and hold during wash cycle) Lock/Unlock the buttons (see page 28).
y
Estimated time remaining/ Cycle process indicator
error message display
(See page 35)
Child lock indicator
Display Icon Description
This portion of the display shows which stage of the wash cycle is
y
currently underway (Wash, Rinse, Spin, Dry).
This indicator shows that the door is locked. The washer door will lock while
y
the washer is operating. The door can be unlocked by pressing the Start/ Pause button to stop the washer.
This indicator shows that the washer has been set for Child Lock. The
y
Child Lock function locks the buttons on the control panel to prevent them from being used.
When the Start/Pause button is pressed, the washer automatically detects
y
the wash load (weight) and optimizes the washing time, based on the selected cycle and options. The display will then indicate the estimated time remaining for the selected wash cycle.
Door lock indicator
INSTALLATION
11
INSTALLATION
Installation Overview
Choosing the proper
location
Connecting
the drain line
Testing the washer
Unpacking and removing
shipping bolts
Leveling the washer
Connecting
the water line
Connecting to the
power supply
ENGLISH
WARNING
Washer is heavy! Two or more people are required when moving and unpacking the washer.
y
to follow this warning can result in back or other injury.
Store and install the washer where it will not be exposed to temperatures below freezing or exposed
y
to outdoor weather conditions.
shock, or death.
Properly ground washer to conform with all governing codes and ordinances.
y
warning can cause serious injury, fire, electric shock, or death.
To reduce the risk of electric shock, do not install the washer in humid spaces.
y
warning can cause serious injury, fire, electric shock, or death. The base opening must not be obstructed by carpeting when the washer is installed on a carpeted
y
floor.
Do not remove ground prong. Do not use an adapter or extension cord. Plug into a grounded 3-prong
y
Failure to follow this warning can cause serious injury, fire, electric shock, or death.
outlet.
Failure to follow this warning can cause serious injury, fire, electric
Failure
Failure to follow this
Failure to follow this
12
INSTALLATION
Choosing the Proper Location
Install the washing machine on a solid floor that is strong and rigid enough to support the weight of the washing machine, even when fully loaded, without flexing or bouncing. If the floor has too much flex, you may need to reinforce it to make it more rigid. If the floor is not solid, it may cause severe vibration and noise.
Clean the floor before installation.
1
- Make sure to select solid and smooth ground. Two or more people are needed for moving and
2
unpacking the washing machine. Allow for sufficient space between the walls and
3
the washing machine for installation.
Space Requirements
You must allow sufficient space for water lines, the drain line, and airflow.
NOTE
Be sure to allow for wall, door, or floor
y
moldings that may incr he required clearances.
Clearances
45" (114.3 cm)
25.2" (64 cm)
NOTE
The floor must be strong and rigid enough to
y
support the weight of the washer, when fully loaded, without flexing or bouncing. If your floor has too much flex, you may need to reinforce it to make it more rigid. A floor that is adequate for a top-loading washer may not be rigid enough for a front loading washer, due to the difference in the spin speed and direction. If the floor is not solid, your washer may vibrate and you may hear and feel the vibration throughout your house. Before installing the washer, make sure the
y
floor is clean, dry and free of dust, dirt, water and oils so the washer feet can not slide easily. Leveling feet that can move or slide on the floor can contribute to excess vibration and noise due to poor contact with the floor. If a drip pan must be used, take extra care
y
to follow the instructions provided with the drip pan and make sure the leveling feet are adjusted for firm and even contact with the pan. Use of drip pans and failure to properly level the machine may result in increased vibration and noise during operation.
33.5" (85.09 cm)
3.5" (8.89 cm)
21.6" (54.86 cm)
24" (60.96 cm) 1" (2.5 cm)1" (2.5 cm)
Unpacking and Removing Shipping Bolts
Remove the washer from the carton base.
If you must lay the washer down to remove the base packaging materials, always lay it carefully on its side. Do not lay the washer on its front or back.
Carton Base
INSTALLATION
Starting with the bottom two shipping bolts,
1
use the wrench (included) to fully loosen all four shipping bolts by turning them counterclockwise. Remove the bolt assemblies by wiggling them slightly while pulling them out.
Locate the four hole caps included in the
2
accessory pack and install them in the shipping bolt holes.
Cap
13
ENGLISH
NOTE
Save the bolt assemblies for future use. To
y
prevent damage to internal components, do not transport the washer without reinstalling the shipping bolts. Failure to remove shipping bolts and retainers
y
may cause severe vibration and noise, which can lead to permanent damage to the washer. The cord is secured to the back of the washer with a shipping bolt to help prevent operation with shipping bolts in place.
INSTALLATION
14
Connecting the Water Lines
Check the rubber seals on both sides of the hose.
1
- Insert a rubber seal into the threaded fittings on each hose to prevent leaking.
Rubber seal
Rubber seal
Connect the hoses to the water inlets tightly by
4
hand and then tighten another 2/3 turn with pliers.
- Connect the blue hose to the cold water inlet and the red hose to the hot water inlet.
Cold
water
inlet
Hot water inlet
Water hose (To faucet)
Water hose (To water inlet on the washing machine)
Connect the water supply hoses to the HOT and
2
COLD water faucets tightly by hand and then tighten another 2/3 turn with pliers.
- Connect the blue hose to a cold water faucet and the red hose to a hot water faucet.
WARNING
Do not overtighten. Damage to the coupling
y
can result.
After connecting the inlet hoses to the water
3
faucets, turn on the water faucets to flush out foreign substances (dirt, sand or sawdust) in the water lines. Let the water drain into a bucket, and check the water temperature.
WARNING
Do not overtighten the hoses.
y
can damage the valves resulting in leaking and property damage.
Check for leaks by turning on the faucets.
5
- If water leaks, check steps 1 to 4 again.
NOTE
For your safety, and for extended product
y
life, use only authorized components. The manufacturer is not responsible for product malfunction or accidents caused by the use of separately purchased, unauthorized parts. Use new hoses when installing the washing
y
machine. Do not reuse old hoses. Contact LG Customer Service for Assistance
y
in buying hoses : 1-800-243-0000. Periodically check the hoses for cracks,
y
leaks and wear, and replace the hoses every 5 years. Do not stretch the water hoses intentionally, and make sure that they are not crushed by other objects. Water supply pressure must be between 20
y
psi and 120 psi (138 – 827 kPA). If the Water supply pressure is more than 120 psi, a Pressure reducing valve must be installed. To provide optimum washing performance
y
the hot water temperature should be set at 120 – 135°F (48-57°C) and the cold at 60°F (15°C).
Overtightening
INSTALLATION
15
Connecting the Drain Line
Secure the drain hose in place to prevent moving and leaking.
NOTE
The drain hose should be properly secured.
y
Failure to properly secure the drain hose can result in flooding and malfunction. Total height of the hose end should not exceed
y
96 inches (244.8 cm) from the bottom of the washer. The drain must be installed in accordance with
y
any applicable local codes and regulations. Make sure that the water lines are not
y
stretched, pinched, crushed, or kinked.
Using a Standpipe
Clip the end of the hose into the elbow bracket.
1
- Connect the elbow bracket within 4 inches (10 cm) of the end of the drain hose. If the drain hose is extended more than 4 inches (10 cm) beyond the end of the elbow bracket, mold or microorganisms could spread to the inside of the washer.
No more than 4 inches (10 cm)
Using a Laundry Tub
Clip the end of the hose into the elbow bracket.
1
- Connect the elbow bracket within 4 inches (10 cm) of the end of the drain hose. If the drain hose is extended more than 4 inches (10 cm) beyond the end of the elbow bracket, mold or microorganisms could spread to the inside of the washer.
No more than 4 inches (10 cm)
Elbow bracket
Hang the end of the drain hose over the side of
2
the laundry tub.
Elbow Bracket
Drain Hose
Use a tie strap to secure the drain hose in place.
3
ENGLISH
Elbow bracket
Insert the end of the drain hose into the
2
standpipe.
Elbow Bracket
Drain Hose
Use a tie strap to secure the drain hose in place.
3
INSTALLATION
16
Leveling the Washer
The drum of your new washing machine spins at very high speeds. To minimize vibration, noise, and unwanted movement, the floor must be perfectly level and solid.
Check that the washing machine is level.
1
- Ensure it is level by rocking the top edges of the washing machine or placing a level on the washing machine. The slope beneath the washing machine must not exceed 1°, and all four leveling feet must rest firmly on the floor.
Turn the lower leveling feet clockwise to level
2
the washing machine.
- Turning the lower leveling feet clockwise raises the washing machine.
Raise Lower
Turn the locknuts counterclockwise and tighten
3
them when the washing machine is level.
Level
Tighten all 4 lock
nuts securely using
the wrench.
Check again to make sure the machine is level.
4
- Push or rock the top edges of the washing machine gently to make sure that the washing machine does not rock.
-
If the washing machine rocks, repeat steps 1 to 3.
WARNING
Using the washing machine without leveling,
y
it may result in malfunction caused by the production of excess vibration and noise. If you are installing the washing machine
y
on the optional pedestal, you must adjust the leveling feet on the pedestal to level the washing machine. The washing machine´s leveling feet should be minimized and the locknuts turned counterclockwise to secure them. Use the leveling feet only when you level the
y
washing machine. If you raise the leveling feet unnecessarily, it may cause abnormal vibration of the washing machine.
Using Non-Skid Pads (Optional)
If you install the washing machine on a slippery surface, it may move because of excessive vibration. Incorrect leveling may cause malfunction through noise and vibration. If this occurs, lay the non-skid pads under the leveling feet and adjust the level.
Clean the floor to attach the non-skid pads.
1
- Use a dry rag to remove and clean foreign objects or moisture. If moisture remains, the non-skid pads may slip.
Adjust the level after placing the washing
2
machine in the installation area. Place the adhesive side of the non-skid pad on
3
the floor.
- It is most effective to install the non-skid pads under the front legs. If it is hard to place the pads under the front legs, place them under the back legs.
This side up
Adhesive side
Remove backing
Check the washing machine’s level again.
4
- Push or rock the top edges of the washing machine gently to make sure that the washing machine does not rock. If the washing machine rocks, level the washing machine again.
INSTALLATION
17
Connecting to the Power Supply
Make sure to ground the washing machine to prevent a short circuit or an electric shock when plugging in.
Using a 3-Prong Outlet
If plugged into a grounded, 3-prong outlet rated for use with this appliance, no further grounding is necessary.
WARNING
The power outlet must be within 60 inches (1.5
y
m) of either side of the washer. The appliance and outlet must be positioned
y
so that the plug is easily accessible. Do not overload the outlet with more than one
y
appliance. The outlet must be grounded in accordance
y
with current wiring codes and regulations. Time-delay fuse or circuit breaker is
y
recommended. It is the personal responsibility and obligation
y
of the product owner to have a proper outlet installed by a qualified electrician. Do not use a worn or damaged power cord
y
or power plug. Replace or repair worn or damages cords or plugs it immediately. Failure to do so may result in death, fire, electric shock, or malfunction. Do not modify the power cord and take care
y
not to damage it when installing or moving the washing machine. Failure to follow this warning may result in death, fire, electric shock, or malfunction. Make sure that the washing machine is
y
grounded. Connect this washing machine to a grounded
y
outlet conforming to the rating prior to use. Failure to do so may result in fire, electric shock, or malfunction. Do not use adaptors or extension cords. The
y
washing machine should always be plugged into its own individual electrical outlet which has a voltage rating that matches the rating plate. Failure to do so may result in fire, electric shock or malfunction. Do not damage or cut off the ground prong of
y
the power cord. Doing so may cause death, fire, electric shock, or product malfunction.
Testing the Washer
Check if the washing machine is properly installed and run a test cycle.
Load the washing machine with 6 pounds of
1
laundry (approximately 14 shirts). Press the Power button and turn the cycle
2
selector knob to the right.
Press the Rinse+Spin button to select Rinse+Spin.
3
Press the Start/Pause button.
4
- The wash cycle starts.
Check if water is supplied, that the washing
5
machine does not rock or vibrate excessively, and that it drains well during the spin cycle.
- If water leaks during water supply, see page 14, Connecting the water lines, to connect them properly.
- If the washing machine rocks and vibrates excessively, see page 16, Leveling the washing machine, to level it again.
- If the drain does not work, see page 15, Connecting the drain line, to install it properly.
ENGLISH
PREPARATION
1
3
2
4
18
PREPARATION
Sorting Wash Loads
Read and observe the following to prevent shrinkage or damage to clothes.
Check all pockets to make sure that they are
u
empty.
-Items such as clips, matches, pens, coins, and keys can damage both your washer and your clothes.
Close zippers, hooks, and drawstrings to prevent
u
these items from snagging or tangling on other clothes.
Pretreat heavily stained areas before washing.
u
- Doing so will produce clean, stain-free results.
Combine large and small items in a load. Load
u
large items first.
Large items should not be more than half of the
u
total washload.
The washer can be fully loaded, but the drum
u
should not be tightly packed with items.
-The door of the washer should close easily.
Do not wash single items, except for bulky items
u
such as blankets. Make sure to wash laundry in similar types of loads.
- Washing a single small item may result in the tub becoming unbalanced, vibrating and making a noise.
Do not wash waterproof clothes.
u
- This may cause abnormal vibration, or may cause the load to bounce, which could damage the tub.
Check if there are any foreign objects in the door
u
seal and take extra care that clothes do not get caught there.
- Foreign objects in the door seal may stain clothes, and water may leak if clothes get caught in the door seal.
Wash underwear or small, light items in a laundry
u
net (mesh bag).
- Small, light items may get caught in the door seal, and a brassiere hook may damage other items or the tub.
Brush heavy soil, dust, or hair off fabrics before
u
washing.
- Laundry may not wash clean if there is dirt or sand on the fabrics, or items may be damaged due to particles rubbing against sheer fabrics.
Wash blankets individually.
u
- Washing more than one blanket in a load may produce inferior results due to tangling or an unbalanced load.
Always separate fabrics according to their colors
u
and wash them separately to prevent colors from running.
- Fabrics may be damaged or become stained due to fabric dyes running, or due to foreign objects transferring from one fabric to another.
For best performance, load clothes as shown. u
- Load clothes loosely, and do not overfill the
drum. Clothes need room to circulate in order to get clean.
- Do not press down on items while stacking
them in the drum.
PREPARATION
19
Fabric Care Labels
Most articles of clothing feature fabric care labels that include instructions for proper care.
Category Label Directions
Hand Wash
Machine Wash, Normal Cycle
Use Permanent Press/ Wrinkle Resistant washing machine setting (which has a cool down or cold spray before the
Washing
Water
Temperature
Bleach
symbols
reduced spin) Use Gentle/Delicate
washing machine setting (slow agitation and/ or reduced wash time).
Do Not Wash
Do Not Wring
Hot
Warm
Cold/Cool
Any Bleach (When Needed)
Only Non-Chlorine Bleach (When Needed)
Do Not Bleach
ENGLISH
Sorting Laundry
Sort laundry into similar loads that are washable in the same cycle. Refer to the following chart for sorting clothes.
Colors Whites / Lights / Darks Soil Heavy / Normal / Light Fabric Delicates / Easy Care / Sturdy
Lint Lint Producers / Lint Collectors
Cottons
20
PREPARATION
Using Detergent/Fabric Softener
Recommended Detergent
Make sure to use HE (High-Efficiency) detergent for front-loading washing machines. HE detergents dissolve more efficiently and produce fewer suds to ensure efficient washing and rinsing. Use the correct amount of detergent as indicated on the detergent packaging.
Specially designed to use only HE (High-Efficiency) detergent
NOTE
Only use HE detergents, because using a
y
regular detergent may produce excessive suds. HE detergents produce fewer suds, dissolve
y
more efficiently to improve washing and rinsing performance, and help to keep the interior of your washer clean. Use less detergent for soft water.
y
Wipe up any spills immediately, as liquids
y
could damage the finish and the control panel of the washing machine. Using too much detergent can cause a build-
y
up in the tub resulting in unsatisfactory performance and machine malfunction. If you use a detergent that does not dissolve
y
easily or a detergent with high viscosity, it will leave a residue on the tub, which may not rinse properly.
Loading the Dispenser
The detergent dispenser drawer of the washing machine has a dispenser compartment for each detergent type. Add each detergent to its appropriate compartment.
Pull out the detergent dispenser drawer.
1
Add each detergent to its appropriate
2
compartment.
- If you use a liquid detergent, check if the liquid detergent cup is in place.
- If you use a powdered detergent, remove the liquid detergent cup and put the powder in the main wash detergent compartment.
Liquid fabric
softener
compartment
Main wash detergent compartment
Close the detergent dispenser drawer slowly.
3
- Slamming the detergent dispenser drawer may result in the detergent overflowing into another compartment or pouring into the tub earlier than programmed.
Pre-wash detergent compartment
NOTE
It is normal for a small amount of water to
y
remain in the dispenser compartments at the end of the cycle.
PREPARATION
21
Pre-Wash Detergent Compartment
Add liquid or powdered detergent to this compartment when using the Pre-Wash option. Always use HE (High-Efficiency) detergent with your washing machine.
NOTE
When using the pre-wash option, if liquid
y
detergent is to be used for the main wash, the liquid detergent cup accessory must be used in the main wash dispenser, to prevent the main wash liquid detergent from being dispensed immediately. The amount of detergent added for
y
the Pre-Wash option is 1/2 the amount recommended for the main wash cycle. For example, if the main wash cycle requires one measure of detergent, add 1/2 measure for the Pre-Wash option.
Main Wash Detergent Compartment
This compartment holds laundry detergent for the main wash cycle, which is added to the load at the beginning of the cycle. Always use HE (High-Efficiency) detergent with your washing machine. Never exceed the manufacturer’s recommendations when adding detergent. Using too much detergent can result in detergent buildup on clothing and the washer. Either powdered or liquid detergent may be used.
Fabric Softener Compartment
This compartment holds liquid fabric softener, which will be automatically dispensed during the final rinse cycle.
NOTE
Always follow the manufacturer’s
y
recommendations when adding fabric softener. Do not exceed the maximum fill line. Using too much fabric softener may result in stained clothes. Dilute concentrated fabric softeners with warm
y
water. Do not exceed the maximum fill line. Never pour fabric softener directly onto the
y
load or into the drum.
ENGLISH
NOTE
Liquid or powdered color-safe bleach may be
y
added to the main wash compartment with detergent of the same type. When using liquid detergent, make sure the
y
liquid detergent cup and insert are in place. Do not exceed the maximum fill line. When using powdered detergent, remove
y
the insert and liquid detergent cup from the compartment. Powdered detergent will not dispense with the liquid detergent cup and insert in place.
OPERATION
22
OPERATION
Using the Washer
1
2
3
4
5
6
Load the laundry into the washing machine and close the door.
Press the Power button.
- The lights around the cycle selector knob will illuminate and a chime will sound.
Turn the cycle selector knob in either direction to select the desired cycle.
- The proper default option is automatically set according to the wash cycle. See page 23, Cycle Guide, for more detailed default options for each cycle.
- See page 24, Wash Cycles, for details on the wash cycles.
- To change the options, press the option button and select the desired option. See page 25, Setting Options Before Cycle, for more details on options.
- Skip to step 4 to use the default setting without changing the options.
Add the proper amount of detergent and additions (bleach, softener) into the detergent dispenser drawer.
-
See page 20, Using Detergent/Fabric Softener, for more details on using detergent.
Press the Start/Pause button.
- The washing machine will start.
When the melody plays, the wash cycle is finished.
- When the washing cycle is finished, the door will unlock. Open the door and remove the laundry immediately.
- Make sure to check around the door seal when taking out the finished load. Small items may be caught in the door seal.
WARNING
To reduce the risk of fire, electric shock, or injury to persons, read the IMPORTANT SAFETY
y
INSTRUCTIONS before operating this appliance.
NOTE
The front-load washing machine rotates the laundry in a way that allows it to use less water while still
y
fully saturating your clothing. It is normal to not be able to see water during the wash cycle. If the temperature or the water level inside the machine is too high, the door locks and cannot be
y
opened.
OPERATION
23
Cycle Guide
The cycle guide below shows the options and recommended fabric types for each cycle.
BASIC OPTION (=DEFAULT)
CYCLE FABRIC TYPE
Tub Clean Removes residue and odors
Sanitary Heavily soiled underwear,
from washer drum
work clothes, diapers, etc.
Baby Wear Lightly soiled baby clothes
Bulky/ Large
Large items such as blankets and comforters
Heavy Duty Heavily soiled cotton fabrics Heavy
Perm. Press
Cotton/ Normal
Sports Wear High-performance fabrics that
Hand Wash/ Wool
Delicates Dress shirts/blouses nylons,
Speed Wash
Wash+Dry A small load which can be
Dress shirts/pants, wrinkle free clothing, poly/cotton blend clothing, tablecloths
Cotton, linen, towels, shirts, sheets, jeans, mixed loads
need special care
Items labeled "hand washable"
sheer or lacy garments
Lightly soiled clothing and small loads
washed and dried in one cycle
Drain+Spin Drain and spin only Extra High
Soil
Level
Normal
Heavy Normal
Heavy Normal
Heavy Normal Light
Normal Light
Heavy Normal Light
Heavy Normal Light
Heavy Normal Light
Heavy Normal
Heavy Normal
Heavy Normal
Heavy Normal Light
Temp.
Extra HotMedium
Extra HotExtra High
Hot
Warm
Warm
Cold Tap Cold
Hot
Warm
Warm
Cold Tap Cold
Hot
Warm Cold Tap Cold
Warm
Cold Tap Cold
Warm
Cold Tap Cold
Warm
Cold Tap Cold
Warm
Cold Tap Cold
Hot
Warm Cold Tap Cold
Speed
High Medium Low No Spin
High Medium Low No Spin
High Medium Low No Spin
Extra High High Medium Low No Spin
Extra High High Medium Low No Spin
Extra High High Medium Low No Spin
Medium Low No Spin
Medium Low No Spin
Medium Low No Spin
Extra High High Medium Low No Spin
Extra High High
High Medium Low No Spin
Spin
Delay Wash
= Available option
ADDITIONAL OPTIONS
Water
Rinse+
Spin
Extra Rinse
Plus
Pre
Wash
Dry
ENGLISH
- Cycle time depends on water pressure, type and amount of load, and chosen additional options.
-
To protect your garments, not every wash/rinse temperature, spin speed, soil level, or option is available with every cycle.
24
OPERATION
Wash Cycles
You can wash laundry items more thoroughly by selecting the wash cycle that best suits the type of items to be washed. Turn the cycle selector knob in either direction to select the desired cycle. When you select a wash cycle, the light for the corresponding wash cycle will turn on. See page 22, Using the Washer, for more details on operating methods.
Sanitary:
This wash cycle helps to remove heavy soil on laundry through high temperature.
Baby Wear:
This cycle helps remove food stains from baby clothes using a powerful rinse.
Bulky/Large:
This cycle is for washing blankets or bulky items.
Heavy Duty:
This cycle is for washing heavily soiled laundry through more powerful drum rotation.
Perm. Press:
This cycle is for washing items such as wrinkle-free clothes or tablecloths to minimize wrinkles.
Cotton/Normal:
Use this cycle to wash all normal items, except delicate fabrics such as wool or silk.
If you press the Power button and the Start/
y
Pause button without selecting another cycle, the washing machine defaults to the Cotton/ Normal cycle.
Sports Wear:
Use this cycle for garments that are specially designed and treated for sports.
Reducing Laundry Bacteria
Lightly Soiled Baby Clothes
Blankets or Bulky Items
Heavily Soiled Items
Wrinkle-Free Items
Normal Items
NOTE
High-Performance Fabrics
Hand Wash/Wool:
Items Labeled Wool or
Hand-Wash
This cycle is for washing shrinkable woolen or hand-washable items requiring delicate care. Only wash woolen items that are labeled machine washable or hand-washable.
NOTE
Laundry weight should be less than 8 pound
y
(3.6 kg) to prevent damage to the fabric. Use only natural or wool-safe detergent
y
harmless to fabrics and load 1/2 of the normal amount of detergent. The Hand Wash/Wool cycle uses a gentle
y
tumble rotation angle and low speed spin for the ultimate fabric care.
Delicates:
This cycle is for washing lingerie or sheer and lacy clothes which can easily be damaged.
Speed Wash:
Use the Speed Wash cycle to quickly wash lightly soiled clothing and small loads. For high wash and rinse efficiency, wash small loads of 2-3 lightly soiled garments
NOTE
Use very little detergent in this cycle. For
y
additional rinsing, add an extra rinse using the option button.
Wash+Dry:
Sheer Items
Washing Quickly
A Small Load Which Can Be
Tumble Dried
This cycle washes and dries clothing in one continuous cycle.
Drain+Spin:
This cycle is for draining and spinning without the wash and rinse cycle, or for removing the load from the washing machine in the middle of the cycle.
Drain and Spin Only
OPERATION
25
Cycle Modifier Buttons
Each cycle has preset settings that are selected automatically. You may also customize the settings using the cycle modifier buttons. Press the button for that option to view and select other settings. The washer automatically adjusts the water level for the type and size of wash load for best results and maximum efficiency. It may seem there is no water inside the drum in some cycles, but this is normal.
NOTE
To protect your garments, not every wash/
y
rinse temperature, spin speed, soil level, or option is available with every cycle. See the Cycle Guide for details
Setting Options Before Cycle
You can select and add the desired optional functions before you start the washing machine.
Soil Level
You can wash your laundry more thoroughly by setting the proper soil level on the washing machine.
Press the Power button and turn the cycle
1
selector knob in either direction to select the desired cycle.
Press the Soil Level button repeatedly to select a
2
soil level.
- When you press the button, an indicator light for the corresponding selection will turn on in the display.
You can now modify other cycle settings and add
3
options (see pages 25-28), or proceed to step 4 to begin the cycle.
Press the Start/Pause button.
4
NOTE
This feature will add time time for heavily
y
soiled loads or subtract time for lightly soiled loads.
Temp.
Set the water temperature for the wash cycle. Set the appropriate temperature, as specified in the fabric care label.
Press the Power button and turn the cycle
1
selector knob in either direction to select the desired cycle.
Press the Wash Temp button repeatedly to select
2
the desired water
- When you press the button, an indicator light for the corresponding selection will turn on in the display.
You can now modify other cycle settings and add
3
options (see pages 25-28), or proceed to step 4 to begin the cycle.
Press the Start/Pause button.
4
NOTE
Cold rinses use less energy.
y
Your washer features a heating element to
y
boost the hot water temperature for Extra Hot settings. This provides improved wash performance at normal water heater settings. Select the water temperature suitable for
y
the type of load you are washing. Follow the fabric care label for best results.
temperature:
Spin Speed
You can set the desired spin speed. Use this feature properly according to the characteristics of the load.
Press the Power button and turn the cycle
1
selector knob in either direction to select the desired cycle.
Press the Spin Speed button repeatedly to select
2
the desired spin speed.
- When you press the button, an indicator light for the corresponding selection will turn on in the display.
You can now modify other cycle settings and add
3
options (see pages 25-28), or proceed to step 4 to begin the cycle.
Press the Start/Pause button.
4
ENGLISH
NOTE
The Spin Speed button also activates the
y
Drain & Spin cycle to drain the tub and spin clothes; for example, if you want to remove clothes before the cycle has ended.
26
OPERATION
Dry
Press the Dry button to select drying options.
• For consistently dry loads, all articles in the load
should be similar in material and thickness.
• Do not overload the drum. Items must have room
to tumble freely.
• Press Start/Pause to remove items before the dry
cycle has finished.
Press the Dry button repeatedly to toggle through the selections:
By pressing the Dry button, you can select: LOW TEMP. - For delicate fabrics DAMP - For damp drying fabrics NORMAL - For general drying MORE - For heavier fabrics 30/60/90/120 - For timed drying
NOTE
The capacity of the machine for washing y clothes is twice as much as when drying clothes. If the machine is to be used to dry a load, then the wash load must be reduced by half for effective drying performance. If a full load is washed, remove half the clothes prior to starting the dry cycle.
Drying Guide–Automatic Dry
Electronic sensors measure the temperature of the exhaust to increase or decrease the drying temperature for faster reaction time and tighter temperature control.
Recommended DRY settings by fabric type:
a) Perm. Press – LOW TEMP. b) If clothes are to be ironed – DAMP c) Cotton/Towels – NORMAL d) Diapers – MORE
Drying Tips
Woolen Articles
Do not tumble dry woolen articles. Block them (pull them to their original shape) and dry them flat.
Woven and Loopknit Materials
• Some woven and loopknit materials may shrink when dried.
• Always stretch them out immediately after
Permanent Press and Synthetics
• Do not overload the dryer.
• To reduce wrinkles, take out permanent press
Fiber or Leather Materials
Always check the manufacturer’s instructions.
Baby Clothes and Night Gowns
Always check the manufacturer’s instructions.
Rubber and Plastics
Do not dry any items made from or containing rubber or plastics, such as:
a) Aprons, bibs, chair covers b) Curtains and tablecloths c) Bathmats
Fiberglass
Do not dry fiberglass articles in the dryer. Glass particles left in the washer could be picked up by clothes in the next load and irritate skin.
drying.
articles as soon as the dryer stops.
NOTE
On Automatic Dry settings, the estimated
y
drying time may vary from the actual drying time. The type of fabric, size of the load, and the selected dryness level affect drying time.
Drying Guide–Timed Dry
• Press the Dry button repeatedly to select the
drying time in 30 minute increments: 30–60–90–120 minutes.
• Timed dry can last up to 120 min. When selecting
Dry only, drying will start after the final Spin cycle.
• The time required to dry a load can vary greatly
depending on dampness, room temperature, and type of fabric. You may need to add additional time. Your own experience will be your best guide.
OPERATION
27
Delay Wash
Set the desired start time for the cycle.
Press the Power button and turn the cycle
1
selector knob in either direction to select the desired cycle.
Modify the cycle settings and add other options
2
(see pages 25-28), if desired. Press the Delay Wash button repeatedly to select
3
the desired start time.
- The Delay Wash indicator light will turn on.
- The set start time appears on the display panel.
- Each press of the button increases the delay time by one hour, up to 19 hours.
Press the Start/Pause button.
4
Water Plus
Use this option to add extra water to the wash and rinse cycles for better wash performance with large or bulky items.
Press the Power button and turn the cycle
1
selector knob in either direction to select the desired cycle.
Press the Water Plus button..
2
- The indicator light will turn on.
You can now modify other cycle settings and add
3
options (see pages 25-28), or proceed to step 4 to begin the cycle.
Press the Start/Pause button.
4
Rinse+Spin
Use this cycle to rinse detergent from the load. 1 Press the Power button and turn the cycle
selector knob in either direction to select the desired cycle.
2 Press the Rinse+Spin button.
3 Press the Spin Speed button repeatedly to set
the spin speed.
- The indicator light for the selected spin speed will turn on.
Press the Start/Pause button.
4
Extra Rinse
You can add an extra rinse cycle to the default rinse cycle.
Press the Power button and turn the cycle
1
selector knob in either direction to select the desired cycle.
Press the Extra Rinse button.
2
- The Extra Rinse indicator light will turn on. You can now modify other cycle settings and add
3
options (see pages 25-28), or proceed to step 4 to begin the cycle.
Press the Start/Pause button.
4
Pre Wash
Pre-wash for 17 minutes when clothes are covered in dirt or dust. This feature is suitable for heavily soiled items.
Press the Power button and turn the cycle
1
selector knob in either direction to select the desired cycle.
Press the Pre Wash button.
2
- The indicator light will turn on. You can now modify other cycle settings and add
3
options (see pages 25-28), or proceed to step 4 to begin the cycle.
Press the Start/Pause button.
4
Signal On/Off
The washing machine plays a melody when the wash cycle is finished. The buttons make a sound each time a button is pressed.
Press the Power button and turn the cycle
1
selector knob in either direction to select the desired cycle.
Press the Signal On/Off button.
2
Press the Start/Pause button.
3
ENGLISH
28
OPERATION
Setting Options During Cycle
You can add the desired options during the wash cycle.
Child Lock
You can lock the washing machine to prevent children or others from changing the cycle settings by pressing the buttons during the cycle.
Enabling Child Lock
Press and hold the Pre Wash button for 3 seconds during the wash cycle.
- When the Child Lock is enabled, a message and the remaining wash time are displayed, in turn, on the display panel of the washing machine.
Disabling Child Lock
(When the Child Lock is activated.) Press and hold the Pre Wash button for 3 seconds during the wash cycle.
NOTE
y
Child Lock lasts after the end of the cycle. If you want to deactivate this function, press and hold the Pre Wash button for 3 seconds.
PGM Save
Save a frequently used cycle with all the desired settings and options.
Custom PGM
Recall the previously saved wash cycle and settings.
Recalling a Cycle
Press the Power button, then press the Custom
1
PGM button. Press the Start/Pause button.
2
Adding Garments
Garments can be added or removed after the cycle is started.
Press the Start/Pause button.
1
The door lock is released to open the door.
2
Add or remove laundry.
3
To continue the cycle, press the Start/Pause
4
button again. The cycle continues automatically.
NOTE
For safety reasons, the door remains locked
y
when the water level or temperature is high. It is not possible to add laundry during this time.
Saving a Cycle
Press the Power button and turn the cycle
1
selector knob in either direction to select the desired cycle.
Modify other cycle settings and add options (see
2
pages 25-28).
3
Press and hold the Custom PGM button for 3 seconds during the wash cycle.
- The cycle with your preferred settings and options is saved.
MAINTENANCE
29
MAINTENANCE
Regular Cleaning
Care After Wash
After the cycle is finished, wipe the door and the inside of the door seal to remove any moisture. Leave the door open to dry the washer tub interior. Wipe the body of the washing machine with a dry cloth to remove any moisture.
WARNING
Unplug the washer before cleaning to avoid
y
the risk of electric shock.
this warning can cause serious injury, fire, electric shock or death.
Never use harsh chemicals, abrasive cleaners,
y
or solvents to clean the washer.
damage the finish.
Do not use volatile substances (benzene, paint
y
thinner, alcohol, acetone, etc.) or detergents with strong chemical components when cleaning the washing machine.
may cause discoloration or damage to the machine, or it may cause a fire.
Care in Cold Climates
Long-Term Storage
Follow these instructions when storing the washer for an extended period where it might be exposed to freezing temperatures.
Turn off the faucets connected with the water
1
lines. Unscrew the water lines from the back of the
2
washer.
Empty any water out of the water lines.
3
Press the Power button.
4
Open the door and add 1 gallon (3.8 L) of
5
nontoxic recreational vehicle (RV) antifreeze to the empty washer tub. DO NOT use automotive anti-freeze. Close the door.
Press the Spin Speed button for draining and
6
spinning.
Failure to follow
They will
Doing so
Press the Start/Pause button.
7
- Drain the water from the washing machine for 1 minute. Not all of the RV antifreeze will be expelled.
Press the Power button to turn off the washing
8
machine and pull out the power plug. Dry the interior of the washer tub with a soft
9
cloth, and close the door.
Press down hard on the disengage button and
10
pull out the detergent dispenser drawer. Drain the water from the detergent dispenser
11
drawer and dry out each compartment. Store the washing machine in an upright
12
position.
NOTE
To remove the antifreeze after storing the
y
washing machine, add detergent to the dispenser, and run one cycle. Do not load any laundry at this time.
Thawing Frozen Water Lines
Turn off the faucets connected with the water
1
lines.
Pour hot water on the frozen faucets to thaw the
2
water lines and pull them out.
Immerse the water lines in hot water to thaw
3
them.
Connect the water lines with the water inlets of
4
the washing machine and faucets.
- See page 14, Connecting the water lines for details.
Turn on the faucets.
5
Press the Power button.
6
Press the Rinse+Spin button.
7
Press the Start/Pause button.
8
- Verify the water fills properly.
ENGLISH
30
MAINTENANCE
Thawing a Frozen Drain Line
Pour hot water in the washer tub and close the
1
door.
- Leave it for 10 minutes. Press the Power button after 10 minutes.
2
Press the Spin Speed button for draining and
3
spinning. Press the Start/Pause button.
4
- Check if the water drains.
Cleaning
Periodically clean the washing machine to help maintain its performance and to minimize the chance of malfunction.
Tub Clean
Improper installation or use of the washing machine in a humid space for a long period of time could lead to a buildup of detergent residue in the washing machine that may produce mildew or musty smells. If you clean the washer tub regularly on a monthly basis using Tub Clean it will minimize the possibility that detergent residue will build up and mildew or musty smells may occur.
Add tub cleaner or lime scale remover into the
1
detergent dispenser drawer.
- Do not exceed the maximum detergent limit line when you add it. Detergent may remain in the washer tub after cleaning.
-
When you use liquid chlorine bleach,
into the liquid chlorine bleach compartment.
-
When you use a powdered cleaner,
the liquid detergent cup and add it into the main wash detergent compartment.
-
When you use cleaning tablets,
directly into the washer tub. (Do not add tablet cleaner to the drawer.)
Press the Power button.
2
Turn the cycle selector knob to select Tub Clean.
3
- message appears in the display.
- The indicator light for Tub Clean turns on.
Press the Start/Pause button.
4
load it
pull out
place them
NOTE
Never load laundry while using Tub Clean. The
y
laundry may be damaged. Make sure to clean the washer tub when it is empty. Leave the door open after finishing the laundry
y
to help keep the tub clean. Repeat the Tub Clean cycle monthly.
y
If you notice mildew or musty smells, run Tub
y
Clean once a week for three consecutive weeks.
MAINTENANCE
31
Automatic Alert
When the power is on and the message blinks, it means the washer tub needs cleaning. Use Tub Clean to clean the washer tub. The automatic indicator alert for cleaning the washer tub depends on the frequency of use, however, the message will generally blink every 1~2 months.
Removing Mineral Buildup
If you live in an area with hard water, mineral scale can form on the internal components of the washing machine. Take extra care to periodically clean the mineral buildup on the internal components to extend the lifespan of the washing machine.
Check if the descaler is suitable for cleaning the washer tub before using it and run the Tub Clean cycle. See page 30, Tub clean for details on tub clean.
NOTE
In areas with hard water, use of a water
y
softener is recommended. Make sure to remove all laundry from the
y
washer tub before cleaning the washer tub. Cleaning the washer tub together with laundry may result in contamination of or damage to the laundry.
Removing Lime Buildup on Stainless Steel
Wipe lime buildup or other spots on stainless steel with a soft cloth soaked in stainless steel cleaner.
NOTE
Never use steel wool or abrasive cleansers.
y
Doing so may damage the washing machine.
Cleaning the Detergent Dispenser Drawer
Leaving detergent in the detergent dispenser drawer for an extended period of time or using the washing machine for a long period of time may cause the build-up of scales in the detergent dispenser drawer. Pull out and clean the detergent dispenser drawer once a week.
Pull out the detergent dispenser drawer.
1
Press down hard on the disengage button and
2
pull out the detergent dispenser drawer.
Remove the inserts from the drawer.
3
Clean them with warm water.
4
- Use a soft cloth or brush for cleaning and remove any residue.
Wipe any moisture with a dry towel or cloth after
5
cleaning. Replace the detergent dispenser drawer.
6
ENGLISH
WARNING
Do not spray water inside the washing
y
machine.
shock.
Doing so may cause fire or electric
NOTE
Use only water to clean the detergent dispenser
y
drawer. Make sure to use Rinse+Spin to rinse the washer tub before the next wash cycle when using a cleaning detergent to clean the washer tub.
32
MAINTENANCE
Cleaning the Water Inlet Filters
Clean the water inlet filters periodically to prevent clogging. Take extra care to clean the water inlet filters in areas using hard water. Water may not be supplied if there are foreign objects, such as rust, sand, or stones in the water inlet filters.
Press the Power button to turn off the washing
1
machine and pull out the plug. Turn off the faucets connected with the water
2
inlets. Remove the water inlets.
3
Pull out the water inlet filter.
4
Inlet Filter
Remove foreign objects from the water filter
5
inlet.
- Soak the water filter inlets in white vinegar or a lime scale remover or use a toothbrush to remove foreign objects and rinse thoroughly.
Press the water filter inlets back into place.
6
Reattach the water lines to the washing machine.
7
WARNING
Unplug the power cord and turn off the faucets
y
before cleaning.
electric shock.
Do not use the washing machine without the
y
inlet filters.
without the inlet filters it will cause leaks and malfunction. If you use the washing machine in an area
y
with hard water, the inlet filter may clog due to lime buildup. Contact your nearest LG customer service center if the inlet filter cannot be cleaned or is missing.
Failure to do so may cause
If you use the washing machine
NOTE
y message will blink on the display when
the water pressure in the detergent drawer is weak or an inlet filter is clogged with dirt. Clean the inlet filter.
Cleaning the Drain Pump Filter
The washing machine fails to drain if the drain pump filter is clogged. Periodically clean the drain filter to prevent clogging with foreign objects.
Press the Power button to turn off the washing
1
machine and pull out the plug. Open the drain pump filter cover.
2
Unclip the drain hose and remove the plug from
3
the drain hose to drain the remaining water.
Twist the pump filter counterclockwise to remove
4
it.
MAINTENANCE
Recap the plug onto the drain hose and reattach
6
the drain hose.
Insert the drain pump filter.
7
Close the drain pump filter cover.
8
WARNING
Make sure to pull out the plug before cleaning.
y
Failure to do so may cause electric shock. Opening the drain filter will result in water
y
overflowing if there is water in the washer tub.
Make sure to check if the water is completely drained before opening the drain filter.
If you use the washing machine with the
y
drain filter reassembled incorrectly after cleaning it, or if you use the machine without the filter, it may cause leaks or malfunction of the washing machine.
33
ENGLISH
Clean the pump filter and opening.
5
NOTE
y message will blink when the drain pump
filter is clogged with dirt. Clean the drain pump filter.
MAINTENANCE
34
Cleaning the Door Seal
Clean the door seal once a month to prevent build­up of dirt in the door seal.
Wear rubber gloves and protective goggles.
1
Dilute 3/4 cup (177 ml) of liquid chlorine bleach
2
in 1 gallon (3.8 L) of water. Soak a sponge or a soft cloth in this diluted
3
solution and wipe down all around the door seal. Wipe any moisture with a dry towel or cloth after
4
cleaning. Leave the door open to allow the door seal to dry
5
completely.
CAUTION
Cleaning the door seal with undiluted liquid
y
chlorine bleach may cause malfunction of the door seal and washing machine parts.
TROUBLESHOOTING
35
TROUBLESHOOTING
ENGLISH
Checking Error Messages
If the following message appears on the display, check the following and take the appropriate corrective action.
Message
Item of clothing has gathered on one side of the tub.
There are not enough items in the machine.
y
Have your items gathered in one area, or is
y
the load too small? Did you wash a stuffed animal, a mat, or knitwear?
y
Did you wash two different blankets together?
y
Water is not supplied or the water pressure is low
Is the faucet turned off?
y
Is the water supply stopped or the faucet frozen?
y
Is the water pressure low or is an inlet filter clogged?
y
Is the water line properly connected with
y
the cold water inlet? Is the water line pinched or bent?
y
Water line leaks in connection
Are the water lines connected with the faucets properly?
y
The tub does not rotate
• Is the door secured?
The washing machine drains slowly or not at all
Is the drain hose installed over 3 1/4 feet (1
y
m) beyond the end of the elbow bracket? Is the drain hose pinched or clogged inside?
y
Is the drain hose frozen?
y
Is the drain hose clogged with foreign objects?
y
A power failure has occurred.
Control Error. Unplug the power cord and contact your
The water supply does not stop
Do the water supply and the drain keep
y
repeating in turn?
The water level is not controlled
Is the water level too low or high compared
y
with the size of the load?
The tub does not rotate
Is the washing machine overloaded?
y
To clean up the tub, please run the TUB
y
CLEAN cycle.
Possible Causes Solutions
Rearrange items to help balance the load.
y
Stuffed animals or mats can become unbalanced
y
during spinning and the washing machine may fail to drain. Rearrange the knitwear to help balance the load and drain it again. Put one blanket in at a time.
y
Turn on the faucets.
y
If a faucet is frozen, thaw it with warm water.
y
If the inlet filter is clogged, clean it. (see page 32)
y
Connect the water line properly with the
y
cold water inlet. (see page 14) Check that the water lines are not pinched
y
or bent. Take extra care that water lines are not twisted or pinched by other objects. Connect the water lines properly with the
y
faucets. (see page 14) Close and secure the door. If the message
y
keeps appearing, unplug the power and contact your nearest LG service center.
Lower the drain hose within 3 feet below
y
the end of the elbow bracket. Place the drain hose on a smooth surface to
y
prevent bending. If the drain hoses are frozen, thaw them in warm water.
y
Open the drain pump plug cap and remove the dirt.
y
Press the Power button to turn off the washing
y
machine and press it again to turn it on.
y
nearest LG service center. Unplug the power cord and contact your
y
nearest LG service center
The water level sensor is not working correctly.
y
Unplug the power cord and contact your
y
nearest LG service center. Rearrange the load size and restart the
y
washing machine. If the load size is big, the tub may not rotate
y
due to an overheated motor. Allow the washing machine to stand for a while and restart the cycle. Unplug the power cord and contact your nearest LG service center if the same error message appears. Please empty the tub and insert bleach into
y
the detergent dispenser and select the Tub Clean cycle. If you want to skip the Tub Clean, turn the
y
CYCLE SELECTOR KNOB or push the option buttons to select a cycle. The message will keep appearing until a few wash cycles have been completed, then it will disappear until the next scheduled time to clean the tub.
TROUBLESHOOTING
36
Before Calling for Service
Check the following before calling for service.
Problem Possible Causes Solutions
Clicking sound
Spraying or hissing sound
Buzzing or gushing sound
Splashing sound
Rattling and clanking noise
Thumping sound
Vibrating noise
Water leaking around washer
Excessive suds or failure to rinse
Staining
Do you hear a sound when you
y
close or lock and unlock the door?
Is water spraying in the tub?
y
Is the washing machine draining
y
water?
Is the washing machine washing a
y
load of laundry?
Are there any foreign objects such
y
as keys, coins, or safety pins in the tub or drain filter?
Is the washing machine overloaded?
y
Is the load out of balance?
y
Are the shipping bolts removed?
y
Is the load evenly distributed in the
y
tub? Is the washing machine level
y
balanced? Is the washing machine installed on
y
a solid and smooth surface? Is water leaking from a faucet or a
y
water line?
Is a drain pipe or a drain hose
y
clogged? Did you use more than the
y
recommended amount of detergent? Is the soil level higher than the size
y
of the load?
Did you add detergent directly to
y
the tub? Did you remove the load
y
immediately after it finished? Did you sort and wash the clothes
y
by color or soil?
This sound is normal and occurs
y
when the door is closed, locked or unlocked. This sound is normal as water is
y
spraying or circulating during the cycle.
This sound is normal as the drain
y
pump drains water from the washing machine after the cycle. This sound is normal as the load
y
is moving up and down during the wash and rinse cycles. Check if there are any foreign
y
objects in the tub and drain the filter after stopping the cycle. Unplug the power cord and contact
y
your nearest LG service center if the noise persists. This sound is normal and occurs
y
when the load is out of balance. Stop the cycle and rearrange the load for balancing.
See page 13,
y
Removing Shipping Bolts,
the shipping bolts. Stop the cycle and rearrange the
y
load for balancing. See page 16,
y
level the washing machine. Check if the floor is solid and level.
y
Check the faucets or water lines.
y
- If the water lines are loosely connected, see page 14,
Water Lines,
properly.
Unclog the drain pipe or drain hose.
y
Contact a plumber if necessary. Use the recommended amount of
y
detergent for the load. If the soil level is low, reduce the
y
detergent quantity to less than the recommended level.
Make sure to load detergent into the
y
detergent dispenser drawer. Remove the load immediately after
y
it finishes. Sort and separate dark colors from
y
light or white ones, and heavily soiled items from lightly soiled ones. See page 19, for details
Unpacking and
Leveling the Washer,
to connect them
Only use detergent with the HE (High-Efficiency) logo.
to remove
Connecting
Sorting Laundry,
to
TROUBLESHOOTING
37
Problem Possible Causes Solutions
Wrinkling
Power will not turn on
The door does not open when the cycle pauses or finishes
The wash cycle time is longer than usual
It is musty or moldy in the tub
Banging noise when washer is filling with water (Water Hammer)
Did you remove the load immediately
y
after it finished? Did you overload the tub?
y
Did you reverse the hot and cold water
y
inlets?
Is the power cord plugged in properly?
y
Has a house fuse blown, a circuit
y
breaker tripped, or a power outage occurred?
Is the temperature in the tub too high?
y
Is the water level in the washer high?
y
Is the washing machine overloaded?
y
Are other options added to the wash cycle?
Has the incorrect detergent been used?
y
Did you clean the tub periodically?
y
Plumbing in the home moves or flexes
y
when the water valves in the washer shut off.
Household water supply pressure is
y
very high.
Remove the load immediately after it
y
finishes. Do not overload the tub.
y
Hot water rinse can cause garments
y
to wrinkle. Check the inlet hose connections. Make sure that the plug is secured in a
y
grounded 3-prong, 120 V (60 Hz) outlet. Reset the circuit breaker or replace the
y
fuse. Do not increase the fuse capacity. If the problem is a circuit overload, have it corrected by a qualified electrician. The washing machine has a safety lock
y
built into the door to prevent burning. Leave the door closed and wait until the door lock icon disappears from the display. Allow the washer to complete the
y
programmed cycle, or press the SPIN button.
This is normal. The washing machine
y
automatically adjusts the cycle time for the amount of laundry, water pressure, water temperature, and other operating conditions. Use only HE (High-Efficiency) detergent
y
recommended for a front-loading washing machine. See page 30, clean the inside and
y
outside of the washing machine periodically. Water hammer is not caused by a
y
defect in the washer. Install water hammer arrestors (purchased separately at hardware or home improvement store) between the fill hose and the washer for best results. Adjust household water supply
y
regulator to a lower pressure or contact a plumber to have a regulator installed.
ENGLISH
SPECIFICATIONS
38
Problem Possible Causes Solutions
Strange odors coming from washer
Heater in dryer.
y
First time using washer
y
Buildup of dirt on gasket or drum,
y
dirty or clogged drain pump filter, kinked or clogged drain hose
During the initial phase of operation,
y
lint from laundry can settle on the heater and cause odors. This is normal and will not affect performance. Smell comes from the rubber
y
attached to the washer door. It will eventually dissipate after first couple of wash cycles. Periodically clean the gasket. Mold
y
and foreign substances inside the gasket may produce mildew or musty smells. Clean the drain pump filter regularly.
y
Foreign substances on the drain pump filter may produce mildew or musty smells. If the drain hose is not installed
y
properly, the odor may be emitted because of a backflow of drainage into the tub. Make sure that the drain hose is not kinked or clogged.
SPECIFICATIONS
Model WM3488H*
Description Front-loading washing machine Electrical requirements 120 VAC @ 60 Hz Dimensions 60.96 cm(W) x 64.0 cm(D) x 85.09 cm(H) 114.3 cm (D, door open)
Capacity 2.3 cu.ft (IEC2.6 cu.ft) (Dry linen capacity 9 kg) Net weight 73 kg (161 lbs) Max. spin speed 1,400 rpm max Max. water pressure 20 – 120 psi (138 – 827 kPA)
24"(W) x 25.20"(D) x 33.5"(H) / 45" (D, door open)
USING SMART DIAGNOSIS™
39
USING SMART DIAGNOSIS™
Should you experience any problems with your washer, it has the capability of transmitting data to a smart phone using the LG Smart Laundry Application or via a telephone to the LG call center. Smart Diagnosis™ cannot be activated unless the washer is turned on by pressing the POWER button. If the washer is unable to turn on, then troubleshooting must be done without using Smart Diagnosis™.
Audible Diagnosis
Smart Diagnosis™ Using a Smart Phone
1. Download the LG Smart Laundry application on your smart phone.
2. Open the LG Smart Laundry application on your smart phone. Press the right arrow button to ad­vance to the next screen.
3. Press the RECORD button on the smart phone and then hold the mouth piece of the smart phone near the Smart Diagnosis™ logo on the Washer.
4. With the phone held in place, press and hold the Temp. button for three seconds.
5. Keep the phone in place until the tone transmis­sion has finished. This takes about 6 seconds and the display will count down the time.
6. When the recording is complete, view the diagno­sis by pressing the Next button on the phone.
NOTE
Smart Diagnosis
y
designed to assist, not replace, the traditional method of troubleshooting through service calls. The effectiveness of this feature depends upon various factors, including, but not limited to, the reception of the cellular phone being used for transmission, any external noise that may be present during the transmission, and the acoustics of the room where the machine is located. Accordingly, LG does not guarantee that Smart Diagnosis™ would accurately trou­bleshoot any given issue.
™ is a troubleshooting feature
Smart Diagnosis™ Through the Call Center
1. Call the LG call center at: (LG U.S.) 1-800-243-0000 (LG Canada) 1-888-542-2623.
2. When instructed to do so by the call center agent, hold the mouthpiece of your phone over the Smart Diagnosis™ logo on the machine. Hold the phone no more than one inch (but not touching) the machine.
NOTE
Do not touch any other buttons or icons on the
y
display screen.
3. Press and hold hold the Temp button for three seconds.
4. Keep the phone in place until the tone transmis­sion has finished. This takes about 6 seconds and the display will count down the time.
5. Once the countdown is over and the tones have stopped, resume your conversation with the call center agent, who will then be able to assist you in using the information transmitted for analysis.
ENGLISH
USING THE TAG ON FUNCTION
40
USING THE TAG ON FUNCTION
Conveniently use the smart features to communicate with the appliance right from a smart phone.
The Tag On function can only be used with most smart phones equipped with the NFC (Near Field Communication) function and based on the Android OS (operating system).
Application Installation
Search for the LG Smart Laundry&DW application from the Google Play Store on a smart phone. Follow instructions to download and install the application.
Product Registration
Run the LG Smart Laundry & DW application on
1
a smart phone. Select
2 3 4
y
5
y
Smart Appliance.
Select
Washer.
Select
Front Load.
If the NFC function is not turned on, turn on the NFC function in the smart phone.
Hold the back of the smart phone firmly on top of
the Tag On logo. If you can't make a connection, then move the smart phone up and down slowly.
NOTE
Press
y
application for a more detailed guide on how to use the Tag On function. To operate the NFC function in this machine
y
requires a smart phone which has at least a certain level of NFC recognition function. Because of the characteristics of NFC, if the
y
transmission distance is too far, or if there is a metal sticker or a protective case on the phone, transmission will not be good. In some cases, NFC-equipped phones may be unable to transmit successfully. The content found in this manual may
y
differ from the current version of the LG Smart Laundry & DW application, and the software may be modified without informing customers.
in the LG Smart Laundry & DW
Using the Application
Use LG Smart Diagnosis™, Download Cycle, Laundry Stats, Cycle Set, and other functions by touching the LG appliance's Tag On logo with an NFC-equipped smart phone.
Cycle Set
Choose the best cycle and settings based on laundry needs. Once you have selected a cycle based on the cycle set guide, the cycle and settings are automatically set.
Download Cycle
Download new and special cycles that are not included in the basic cycles on the appliance. Appliances that have been successfully registered can download a variety of specialty cycles specific to the appliance. Only one cycle can be stored on the appliance at a time. Once cycle download is completed in the washer, the product keeps the downloaded cycle until a new cycle is downloaded.
Smart Diagnosis™
Use a phone to record the Smart Diagnosis™ signal to solve problems with the appliance. The application can analyze the signal and help solve the problem without waiting for a technician.
Laundry Stats
Learn basic stats about the applian e such as the cycle history and basic maintenance timing. Select
Laundry Stats
stats and find out when the washer’s next tub clean is due.
at the application to get the
WARRANTY
41
LG WASHING MACHINE LIMITED WARRANTY (USA)
WARRANTY:
LG Electronics U.S.A., Inc. (“LG”) warrants your LG Washing Machine (“product”) against defect in materials or workmanship under normal household use, during the warranty period set forth below, LG will, at its option, repair or replace the product. This limited warranty is valid only to the original retail purchaser of the product, is not assignable or transferrable to any subsequent purchaser or user, and applies only when the product is purchased through an LG authorized dealer or distributor and used within the United States (“U.S.”) including U.S. Territories.
Note: Replacement products and repair parts may be new or factory-remanufactured and are warranted for the remaining portion of the original unit’s warranty period or ninety (90) days, whichever is longer. Please retain dated receipt or delivery ticket as evidence of the Date of Purchase for proof of warranty (you may be required to submit a copy to LG or authorized representative).
WARRANTY PERIOD:
Period
Scope of Warranty
Remark
HOW SERVICE IS HANDLED: In-Home Service
In-home service will be provided, as available, during the warranty period subject to servicer availability within the U.S. To receive in-home service, the product must be unobstructed and accessible to service personnel. If the in-home service repair cannot be completed, it may be necessary to remove, repair and return the product. If in-home service is unavailable, LG may elect, at its option, to provide for transportation of the product to and from an LG authorized service center.
THIS LIMITED WARRANTY DOES NOT COVER:
1. Service trips to deliver, pick up, or install the product or for instruction on product use.
2. Replacing house fuses or resetting of circuit breakers, correction of house wiring or plumbing, or correction of product installation.
3. Damage or failure caused by leaky/ broken/ frozen water pipes, restricted drain lines, inadequate or interrupted water supply or inadequate supply of air.
4. Damage or failure caused by accidents, pests and vermin, lightning, wind, fire, floods or acts of God.
5. Damage or failure resulting from misuse, abuse, improper installation, repair or maintenance. Improper repair includes use of parts not approved or specified by LG.
6. Damage or failure caused by unauthorized modification or alteration to the product.
7. Damage or failure caused by incorrect electrical current, voltage, or plumbing codes.
8. Cosmetic damage, including scratches, dents, chips or other damage to the finish of the product, unless such damage results from defects in materials or workmanship and is reported to LG within seven (7) calendar days from the date of delivery.
9. Damage or missing items to any display, open box, discounted, or refurbished product.
10. Product where the original factory serial numbers have been removed, defaced or changed in any way.
11. Repairs when product is used in other than normal and usual household use (e.g. rental, commercial use, offices, or
recreational facilities) or contrary to the instructions outlined in the owner’s manual.
12. The removal and reinstallation of the Product if it is installed in an inaccessible location.
THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTY, EXPRESS OR IMPLIED, INCLUDING AND WITHOUT LIMITATION TO, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. TO THE EXTENT ANY IMPLIED WARRANTY IS REQUIRED BY LAW, THIS WARRANTY IS LIMITED IN DURATION TO THE TERM PERIOD EXPRESSED ABOVE. REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY FOR THE CUSTOMER. NEITHER THE MANUFACTURER NOR ITS U.S. DISTRIBUTOR SHALL BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY NATURE, INCLUDING AND WITHOUT LIMITATION TO, LOST REVENUES OR PROFITS, OR ANY OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE.
HOW TO OBTAIN WARRANTY SERVICE & ADDITIONAL INFORMATION: Write your warranty information below:
Call 1-800-243-0000 or visit our website at www.lg.com. Product Registration Information: Mail to: LG Customer Information Center (ATTN: CIC) Model: 201 James Record Road, Huntsville, AL 35824 Serial Number: Date of Purchase:
One (1) year from date of
original retail purchase:
Any internal /functional
Parts & Labor
LG will provide parts & labor to
repair or replace defective parts.
Ten (10) years from date of
original retail purchase:
Drum Motor
(Stator and Rotor)
Parts only. Customer will be responsible for any labor or in-home
service to replace defective parts.
Lifetime from date of
original retail purchase:
Stainless Steel Drum
ENGLISH
WARRANTY
42
LG WASHING MACHINE LIMITED WARRANTY (CANADA)
WARRANTY:
Should your LG Washer (“Product”) fail due to a defect in material or workmanship under normal home use during the warranty period set forth below, LG Canada will at its option repair or the Product upon receipt of proof of original retail purchase. This warranty is valid only to the original retail purchaser of the product and applies only to a Product distributed in Canada by LG Canada or an authorized Canadian distributor thereof. The warranty only applies to Products located and used within Canada.
WARRANTY PERIOD : (Note : If the original date of purchase can not be verified, the warranty will begin sixty(60) days from the date of
LG Canada’s sole liability is limited to the warranty set out above. Except as expressly provided above, LG Canada makes no and hereby disclaims all other warranties and conditions respecting the product, whether express or implied, including, but not limited to, any implied warranty or condition of merchantability or fitness for a particular purpose, and no representations shall be binding on LG Canada. LG Canada does not authorize any person to create or assume for it any other warranty obligation or liability in connection with the product. To the extent that any warranty or condition is implied by law, it is limited to the express warranty period above. LG Canada, the manufacturer or distributor shall not be liable for any incidental, consequential, special, direct or indirect damages, loss of goodwill, lost profits, punitive or exemplary damages or any other damage, whether arising Directly or indirectly from any contractual breach, fundamental or otherwise, or from any acts or omissions, tort, or otherwise.
This warranty gives you specific legal rights. You may have other rights which may vary from province to province depending on applicable provincial laws. Any term of this warranty that negates or varies any implied condition or warranty under provincial law is severable where it conflicts with provincial law without affecting the remainder of this warranty’s terms.
This limited warranty does not cover:
1. Service trips to deliver, pick up, or install the product; instructing a customer on operation of the product; repair or replacement of
2. Failure of the product to perform during power failures and interruptions or inadequate electrical service.
3. Damage caused by leaky or broken water pipes, frozen water pipes, restricted drain lines, inadequate or interrupted water supply
4. Damage resulting from operating the Product in a corrosive atmosphere or contrary to the instructions outlined in the Product
5. Damage to the Product caused by accidents, pests and vermin, lightning, wind, fire, floods, or acts of God.
6. Damage resulting from the misuse, abuse, improper installation, repair, or maintenance of the Product. Improper repair includes
7. Damage or product failure caused by unauthorized modification or alteration, or use for other than its intended purpose, or
8. Damage or Product failure caused by incorrect electrical current, voltage, commercial or industrial use, or use of accessories,
9. Damage caused by transportation and handling, including scratches, dents, chips, and/or other damage to the finish of your
10. Damage or missing items to any display, open box, discounted, or refurbished Product.
11. Products with original serial numbers that have been removed, altered, or cannot be readily determined. Model and Serial
12. Increases in utility costs and additional utility expenses.
13. Replacement of light bulbs, filters, or any consumable parts.
14. Repairs when your Product is used in other than normal and usual household use (including, without limitation, commercial use,
15. Costs associated with removal of the Product from your home for repairs.
16. The removal and reinstallation of the Product if it is installed in an inaccessible location or is not installed in accordance with
17. Accessories to the Product such as door bins, drawers, handles, shelves, etc. Also excluded are parts besides those that were
For complete warranty details and customer assistance, please call or visit our website:
Call 1-888-542-2623 (24 hours a day, 365 days a year) and select the appropriate option from the menu, or visit our website
at http://www.lg.com
manufacture).
Period
One (1) year from the date of
original retail purchase
Scope of Warranty
Parts and Labor
(internal/functional parts only)
Remark Washer
Replacement products and parts are warranted for the remaining portion of the original warranty period or ninety (90) days, whichever is greater. Replacement products and parts may be new or remanufactured. LG Authorized Service Center warranties their repair work for thirty (30) days.
fuses or correction of wiring, or correction of unauthorized repairs/installation.
or inadequate supply of air.
owner’s manual.
use of parts not approved or specified by LG Canada.
resulting from any water leakage due to improper installation.
components, or cleaning products that are not approved by LG Canada.
product, unless such damage results from defects in materials or workmanship and is reported within one (1) week of delivery.
numbers, along with original retail sales receipt, are required for warranty validation.
in offices or recreational facilities) or contrary to the instructions outlined in the Product owner’s manual.
published installation instructions, including the Product owner’s and installation manuals.
originally included with the Product.
All costs associated with the above excluded circumstances shall be borne by the consumer.
Ten (10) years from the date of original
retail purchase
DD Motor
(Stator, Rotor)
Write your warranty information below:
Product Registration Information: Model: Serial Number: Date of Purchase:
Five ( 5 ) years from the date of original retail
purchase
Stainless Steel Drum
Extended Component Warranty (Parts Only)
(Consumer will be charged for Labor after one
(1) year from the date of purchase)
WARRANTY
Carton
base
Transit bolt
Level
Carton
base
Transit bolt
Level
Carton
base
Transit bolt
High
Pressure
Water
Natural
Sudden stopping
Loud noise
Hit!!
Level
Carton
base
Transit bolt
Inlet Filter
High
Pressure
Water
Natural
Sudden stopping
Loud noise
Hit!!
Level
Carton
base
Transit bolt
Inlet Filter
Dispenser
High
Pressure
Water
Natural
Sudden stopping
Loud noise
Hit!!
Level
Carton
base
Transit bolt
Inlet Filter
Dispenser
Cold
Water
Inlet
Hot Water Inlet
High
Pressure
Water
Natural
Sudden stopping
Loud noise
Hit!!
Level
Carton
base
Transit bolt
Inlet Filter
Dispenser
Cold
Water
Inlet
Hot Water Inlet
water tap
High
Pressure
Water
Natural
Sudden stopping
Loud noise
Hit!!
Level
Carton
base
Transit bolt
Inlet Filter
Dispenser
Cold
Water
Inlet
Hot Water Inlet
water tap
Elbow Bracket
Tie Strap
High
Pressure
Water
Natural
Sudden stopping
Loud noise
Hit!!
Level
Carton
base
Transit bolt
Inlet Filter
Dispenser
Cold
Water
Inlet
Hot Water Inlet
water tap
Elbow Bracket
Tie Strap
High
Pressure
Water
Natural
Sudden stopping
Loud noise
Hit!!
Level
Carton
base
Transit bolt
Inlet Filter
Dispenser
Cold
Water
Inlet
Hot Water Inlet
water tap
Elbow Bracket
Tie Strap
High
Pressure
Water
Natural
Sudden stopping
Loud noise
Hit!!
Level
43
THIS LIMITED WARRANTY DOES NOT COVER THE FOLLOWING CASES
Remove the transit bolts & tub support.
Clean the gasket & door glass.
Clean the pump lter.
Clean the inlet valve
lter or reinstall the
water inlet hoses.
Clean the detergent disperser drawer.
With regard to damages or failures resulting from misuse, improper installation, maintenance, natural disaster or repair (unauthorized technician or parts, as specified by LG), customer will be charged for the repair.
Strange vibration or noise caused by not removing transit bolts or tub support.
Leakage caused by dirt (hair, lint) on gasket and door glass.
Not draining caused by
clogging of pump lter.
Water is not lling properly
because water inlet valve
lters are clogged or water
inlet hoses are kinked.
Water is not lling
properly because too much detergent use.
ENGLISH
Laundry is hot or warm
after nished washing
because the inlet hoses are installed in reverse.
Water is not supplied because the water tap is not turned on.
Leakage caused by improper installation of drain hose or clogged drain hose.
Leakage caused by improper installation of water inlet hose or using other brand inlet hoses.
Lack of power caused by loose connection of power cord or electrical outlet problem.
Reinstall the inlet hoses.
Turn on the water tap.
Reinstall the drain hose.
Reinstall the inlet hose.
Reconnect the power cord or change the electrical outlet.
44
Level
Level
High
Pressure
Water
Natural
Sudden stopping
Loud noise
Hit!!
Level
WARRANTY
Service trips to deliver, pick up, install the product or for instruction on product use. The removal and reinstallation of the Product.
If all screws are not installed properly, it may cause excessive vibration (Pedestal model only).
Water hammering (banging) noise when
washing machine is lling
with water.
The warranty covers manufacturing defects only. Service resulting from improper Installation is not covered.
Install 4 screws at each corner (Total 16EA).
Adjust the water pressure by turning down the water valve or water tap in the home.
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