LG WM2020C Series Installation Manual
WAS HI N G MAC HIN E
USER’S GUIDE &
INSTA L L ATION INSTRU C T I O N S
Before beginning installation, read these
instructions carefully. This wll simplify installation and ensure that the
washer is installed correctly and safely. Leave these instructions near
the washer after installation for future reference.
LAVAD O RA
GUÍA DEL USUA R I O E
INSTRU C C I O N E S D E I N S TAL ACIÓN
Antes de comenzar la instalación, lea atentamente estas instruccio-
nes. Esto simplificará la instalación y asegurará que la lavadora está
instalada en forma correcta y segura. Conserve estas instrucciones
cerca de la lavadora luego de la instalación para futuras consultas.
To contact LG Electronics, 24 hours a day,
7 days a week:
1-800-243-0000
Or visit us on the Web at: us.lge.com
Número telefónico de LG Electronics, las 24 horas
del día, 7 días a la semana:
1-800-243-0000
O visítenos en la Web en: us.lge.com
To contact LG Electronics, 24 hours a day,
7 days a week:
1-888-LGCANADA
Or visit us on the Web at: ca.lge.com
Pour contacter LG Electronics, 24 heures par jour,
7 jours par semaine :
1-888-LGCANADA
Ou visitez notre site Web à l’adresse : ca.lge.com
MAC HIN E À L AV E R
GUIDE DE L’UTILISAT E U R E T
DIRECTIVES D’INSTA L L ATION
Avant de commencer à installer votre machine à laver, lisez at-
tentivement ces instructions. Cela simplifiera votre installation
et assurera que la machine à laver est installée correctement et
en toute sécurité. Conservez ces instructions à proximité de la
machine à laver après son installation, pour référence future.
Mo de l/ Mo de lo /M od èl e
WM2020C*
Designed specially to use only
HE (High-Efficiency) detergent
Diseñada específicamente para usar con
el detergente tipo HE (Alta eficiencia)
Spécialement conçu pour
utilisation avec un détergent haute efficacité uniquement
P/No. MFL62526837
I N T R O D U C T I O N
IMPORTANT SAFETY INSTRUCTIONS
Basic Safety Precautions .................................. 3–6
PARTS AND FEATURES
Special Features ..................................................... 7
Key Parts and Components ................................... 8
INSTALLATION INSTRUCTIONS
Choose the Proper Location .................................. 9
Clearances ............................................................. 9
Flooring ................................................................ 10
Installations With Optional Pedestal Base
or Stacking Kit ...................................................... 10
Unpacking and Removing Shipping Bolts ........... 11
Connecting the Water Lines ................................. 12
Connecting the Drain Line .................................... 13
Leveling the Washer ............................................. 14
Installation of non-skid pads (optional) ................ 14
HOW TO USE
Sorting Wash Loads ............................................. 15
Selecting Detergent .............................................. 16
About the Dispenser ............................................. 16
Loading the Dispenser ......................................... 17
Control panel features .......................................... 18
Cycle guide ........................................................... 19
The Time and Status Display ............................... 20
Operating the Washer .......................................... 21
Cycle Setting Buttons .......................................... 22
Custom Program .................................................. 23
Load size sensing system .................................... 23
Cycle Option Buttons .......................................... 24
Special Functions ................................................. 25
CARE AND CLEANING
Regular Cleaning ............................................ 26-27
Cleaning the Washer ............................................ 27
Maintenance ................................................... 28-29
THANK YOU!
Congratulations on your purchase
and welcome to the LG family.
Your new LG Steam Washer™
combines the most advanced
washing technology with simple
operation and high efficiency.
Follow the operating and care in-
structions in this manual and your
washer will provide many years of
reliable service.
Product Registration Information
Model:
Serial Number:
Date of Purchase:
The model and serial number can be located on
the rating plate on the front of the washer.
TROUBLESHOOTING
Normal Sounds You May Hear ............................. 30
Before Calling for Service ............................... 30–32
SPECIFICATIONS/OPTIONAL ACCESSORIES
Key Dimensions and Specifi cations ..................... 33
Optional Accessories ........................................... 33
WARRANTY
Product Registration Information ................... 34-35
2
I M P O RTA N T S A F E T Y I N S T R U C T I O N S
READ ALL INSTRUCTIONS BEFORE USE
WWARNING For your safety, the information in this manual must be
followed to minimize the risk of fire or explosion, electric shock, or to prevent
property damage, personal injury, or loss of life.
Your Safety and the safety of others is very important.
We have provided many important safety messages in this manual and on your appliance. Always read
and obey all safety messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word DANGER or WARNING.
These words mean:
WDANGER: You can be killed or seriously injured if you don’t immediately follow instructions.
WWARNING: You can be killed or seriously injured if you don’t follow instructions.
All safety messages will tell you what the potential hazard is, tell you how the reduce the chance of
injury, and tell you what can happen if the instructions are not followed.
3
I M P O RTA N T S A F E T Y I N S T R U C T I O N S
READ ALL INSTRUCTIONS BEFORE USE
WWARNING
For your safety, the information in this manual must be
followed to minimize the risk of fi re or explosion, electric shock, or to prevent
property damage, personal injury, or loss of life.
BASIC SAFETY PRECAUTIONS
WWARNING: To reduce the risk of fire, electric shock, or injury to persons when using this
appliance, follow basic precautions, including the following.
• Before use, the washer must be properly installed as
described in this manual.
• Do not wash articles that have been previously
cleaned in, washed in, soaked in, or spotted with
gasoline, dry cleaning solvents, or other fl ammable
or explosive substances, as they give off vapors that
could ignite or explode.
• Do not add gasoline, dry cleaning solvents, or other
fl ammable or explosive substances to the wash
water. These substances give off vapors that could
ignite or explode.
• Under certain conditions, hydrogen gas may be
produced in a hot water system that has not been
used for 2 weeks or more. HYDROGEN GAS IS
EXPLOSIVE. If the hot water system has not been
used for such a period, before using the washer,
turn on all hot water faucets and let the water fl ow
from each for several minutes. This will release any
accumulated hydrogen gas. As the gas is fl ammable,
do not smoke or use an open fl ame during this time.
• Do not allow children to play on or in the washer.
Close supervision of children is necessary when the
washer is used near children.
• Before the washer is removed from service or
discarded, remove the door to prevent children from
climbing inside.
• Do not install or store the washer where it will be
exposed to the weather or freezing temperatures.
• Do not tamper with controls.
• Do not repair or replace any part of the washer or
attempt any servicing other than as described in this
manual. We strongly recommend that any service be
performed by a qualifi ed individual.
• See Installation Instructions for grounding
requirements.
• ALWAYS follow the fabric care instructions
supplied by the garment manufacturer.
• Do not place items exposed to cooking oil in your
washer. Items contaminated with cooking oils may
contribute to a chemical reaction that could cause a
load to catch fi re.
• Use fabric softeners or products to eliminate static
only as recommended by the manufacturer.
• This washer is not designed for maritime use or for
mobile installations such as in RVs, aircraft, etc.
• Turn off the water taps and unplug the washer if the
machine is to be left for an extended period of time,
such as during vacations.
• Packaging material can be dangerous for children.
There is a risk of suffocation! Keep all packaging
from children.
• Always check the inside of the washer for foreign
objects before loading laundry. Keep the door closed
when not in use.
GROUNDING INSTRUCTIONS
This appliance must be grounded. In the event of malfunction or breakdown, grounding will reduce the risk of
electric shock by providing a path of least resistance for electric current. This appliance is equipped with a cord
having an equipment-grounding conductor and grounding plug. The plug must be plugged into an appropriate
outlet that is properly installed and grounded in accordance with all local codes and ordinances.
W
WARNING:
risk of electric shock. Check with a qualified electrician or serviceman if you are in doubt as to whether the
appliance is properly grounded. Do not modify the plug provided with the appliance
- if it does not fi t the outlet, have a proper outlet installed by a qualifi ed electrician.
Failure to follow these warnings can cause serious injury, fi re, electrical shock or death.
4
Improper connection of the equipment-grounding conductor can result in
I M P O RTA N T S A F E T Y I N S T R U C T I O N S
READ ALL INSTRUCTIONS BEFORE USE
WWARNING
For your safety, the information in this manual must be
followed to minimize the risk of fire or explosion, electric shock, or to prevent
property damage, personal injury, or loss of life.
SAFETY INSTRUCTIONS FOR INSTALLATION
WWARNING: To reduce the risk of fire, electric shock, or injury to persons when using this
appliance, follow basic precautions, including the following.
• Refer to INSTALLATION INSTRUCTIONS for
detailed grounding procedures. Installation
instructions are packed in the washer for installer's
reference. If the washer is moved to a new location,
have it checked and reinstalled by a qualified service
person. Failure to follow this warning can cause
serious injury,fire, electrical shock or death.
• Do not, under any circumstances cut of remove
the third (ground) prong from the power cord.
Failure to follow this warning can cause serious
injury, fire, electrical shock or death.
• For personal safety, this appliance must be
properly grounded. Failure to follow this warning
can cause serious injury, fire, electrical shock
or death.
• The power cord of this appliance is equipped
with a 3-prong (grounding) plug which mates
with a standard 3-prong (grounding) wall outlet to
minimize the possibillty of electric shock hazard from
this appliance.
• This washer must be plugged into a 120VAC, 60Hz
grounded outlet. Failure to follow this warning can
cause serious injury, fire, electrical shock or death.
• Have the wall outlet and circuit checked by a
qualified electrician to make sure the outlet is
properly grounded. Failure to follow this warning
can cause serious injury, fire, electrical shock
or death.
• Where a standard 2-prong wall outlet is
encountered, it is your personal responsibility
and obligation to have it replaced with a property
grounded 3-prong wall outlet. Failure to follow
this warning can cause serious injury, fire, electrical
shock or death.
• Do not install on carpet. Install washer on a solid
floor. Failure to follow this warning can cause serious
leak damage.
• Do not remove ground prong. Do not use an
adapter or extension cord. Plug into a grounded
3-prong outlet. Failure to follow these warnings can
cause serious injury, fire, electrical shock or death.
• The washer should always be plugged into its
own individual electrical outlet which has a
voltage rating that matches the rating plate. This
provides the best performance and also prevents
overloading house wiring circuits which could cause
a fire hazard from overheated wires.
• Never unplug your washer by pulling on the
power cord. Always grip plug firmly and pull straight
out from the outlet. Failure to follow this warning can
cause serious injury, fire, electrical shock or death.
• Repair or replace immediately all power cords
that have become frayed or otherwise damaged.
Do not use a cord that shows cracks or abrasion
damage along its length or at either end. Failure
to follow this warning can cause serious injury, fire,
electrical shock or death.
• When installing or moving the washer, be careful
not to pinch, crush, or damage the power cord.
Failure to follow this warning can cause serious
injury, fire, electrical shock or death.
• The washer must be installed and electrically
grounded by a qualified service person in
accordance with local codes to prevent shock
hazard and assure stability during operation.
• Washer is heavy. Two or more people may be
need to install and move the appliance. Failure to
do so can result in back or other injury
• Store and install the washer where it will not
be exposed to temperatures below freezing or
exposed to outdoor weather conditions. Failure to
follow this warning can cause serious leak damage.
• Do not install the washer in humid spaces to
reduce the risk of electric shock. Failure to follow
this warning can cause serious injury, fire, electrical
shock or death.
• To reduce the risk of personal injury, adhere to
all industry recommended safety procedures
including the use of long sleeved gloves and
safety glasses. Failure to follow all of the safety
warnings in this manual could result in property
damage, personal injury or death.
5
I M P O RTA N T S A F E T Y I N S T R U C T I O N S
READ ALL INSTRUCTIONS BEFORE USE
WWARNING
For your safety, the information in this manual must be
followed to minimize the risk of fi re or explosion, electric shock, or to prevent
property damage, personal injury, or loss of life.
SAFETY INSTRUCTIONS FOR USE, CARE AND CLEANING, AND DISPOSAL
WWARNING: To reduce the risk of fire, electric shock, or injury to persons when using this
appliance, follow basic precautions, including the following.
•
Unplug the washer before cleaning to avoid the
risk of electric shock.
•
Never use harsh chemicals, abrasive cleaners,
or solvents to clean the washer. They will
damage the fi nish.
•
Do not put oily or greasy rags or clothing on
top of the washer. These substances give off
vapors that could ignite the materials.
•
Do not wash items that are soiled with
vegetable or cooking oil. These items may
contain some oil after laundering. Due to the
remaining oil, the fabric may smoke or catch
fi re by itself.
•
Disconnect this appliance from the
power supply before attempting any user
maintenance. Turning the controls to the OFF
position does not disconnect this appliance
from the power supply. Failure to follow this
warning can cause serious injury, fi re, electrical
shock or death.
•
Do not combine laundry products for use in 1
load unless specifi ed on the label.
•
Do not mix chlorine bleach with ammonia
or acids such as vinegar. Follow package
directions when using laundry products.
Incorrect usage can produce poisonous gasresulting in serious injury or death.
•
Do not reach into the washer while parts are
moving. Before loading, unloading or adding
items, push in the cycle selector knob and
allow the drum to coast to a complete stop
before reaching inside. Failure to follow this
warning can cause serious injury, fi re, electrical
shock or death.
•
Do not allow children to play on or in the
washer. Close supervision of children is
necessary when the washer is used near
children. As children grow, teach them the
proper, safe use of all appliances.Failure to
comply with these warnings could result in
serious personal injuries.
•
Destroy the carton, plastic bag and other
packing materials after the washer is
unpacked. Children might use them for play.
Cartons covered with rugs, bedspreads, or
plastic sheets can become airtight chambers.
Failure to comply with these warnings could result
in serious personal injuries or death.
•
Keep laundry products out of children's reach.
To prevent personal injury, observe all warnings
on product labels. Failure to comply with these
warnings could result in serious personal injuries.
•
Remove the door to the washing compartment
to avoid the danger of children or small animals
getting trapped inside before your washer is
removed from service or discarded. Failure to do
so can result in serious personal injury or death.
SAVE THESE INSTRUCTIONS
6
SPECIAL FEATURES
PA RT S A N D F E AT U R E S
1
DETERGENT DISPENSER DRAWER
This four-compartment drawer provides separate
dispensers for prewash and main wash detergent,
liquid bleach, and liquid fabric softener.
2
EASY-ACCESS LOCKING DOOR
Extra-large door locks during operation and
features a delay to prevent the door from being
opened until the washer interior has cooled and
the water level has lowered.
3
ROLLERJETS
The RollerJet system enhances wash
performance while reducing fabric wear.
Integrated jets spray clothes to further improve
washing efficiency.
4
DIRECT-DRIVE MOTOR
Direct-drive motor eliminates the belt and pulleys
found on most washers to provide improved
performance and reliability while increasing
energy efficiency.
1
4
3
2
7
PA RT S A N D F E AT U R E S
KEY PARTS AND COMPONENTS
In addition to the special features and
components outlined in the Special Features
section, there are several other important
components that are referenced in this manual.
1
LARGE-CAPACITY STAINLESS STEEL DRUM
The large capacity stainless steel drum offers
extreme durability and is tilted to improve
efficiency and allow easier access for large items.
2
DISPLAY WITH LOAD SIZE INDICATOR
The load size is set automatically based on the
weight and size of each load for optimal washing
and fabric care.
3
LEVELING FEET
Four leveling feet (two in the front and two in
the back) adjust to improve washer stability on
uneven floors.
4
DRAIN ACCESS PANEL
Provides access to the drain line and drain
pump filter.
2
1
4
3
Hot and Cold
Water Inlets
Drain
Hose
8
Included Accessories
Hot and Cold
Water Hoses
Wrench
(for removing
shipping bolts and
adjusting leveling feet)
Non-skid pads
Tie Strap
(for securing
drain hose)
Rear of Washer
Caps (4)
(for covering
shipping bolt holes)
Elbow Bracket
(for securing
drain hose)
I N S TA L L AT I O N I N S T R U C T I O N S
293/4"
(75.6 cm)
4"
(10 cm)
51"
(129.5 cm)
211/4"
(54 cm)
27"
(68.6 cm)1"(2.5 cm)
1"
(2.5 cm)
CHOOSE THE PROPER LOCATION
WWARNING
• Washer is heavy! Two or more people
are required when moving and unpacking
the washer. Failure to do so can result in back
or other injury.
• Store and install the washer where it will not
be exposed to temperatures below freezing
or exposed to outdoor weather conditions.
Failure to follow this warning can cause serious
injury, fire, electrical shock, or death.
• Properly ground washer to conform with all
governing codes and ordinances. Failure to
follow this warning can cause serious injury, fire,
electrical shock, or death.
• To reduce the risk of electric shock, do not
install the washer in humid spaces. Failure to
follow this warning can cause serious injury, fire,
electrical shock, or death.
• The base opening must not be obstructed by
carpeting when the washer is installed on a
carpeted floor.
• Do not remove ground prong. Do not use
an adapter or extension cord. Plug into a
grounded 3-prong outlet. Failure to follow this
warning can cause serious injury, fire, electrical
shock, or death.
Power Outlet
• The power outlet must be within 60 in. (1.5 m) of
either side of the washer.
• The appliance and outlet must be positioned so
that the plug is easily accessible.
• Do not overload the outlet with more than one
appliance.
• The outlet must be grounded in accordance with
current wiring codes and regulations.
• Time-delay fuse or circuit breaker is
recommended.
NOTE: It is the personal responsibility and
obligation of the product owner to have a
proper outlet installed by a qualified electrician.
CLEARANCES
To ensure sufficient clearance for water lines and
airflow, allow minimum clearances of at least
1 in. (2.5 cm) at the sides and 4 in. (10 cm)
behind the unit. Be sure to allow for wall, door,
or floor moldings that may increase the required
clearances.
Allow at least 24 in. (61.2 cm) in front of the
washer to open the door.
9
I N S TA L L AT I O N I N S T R U C T I O N S
293/4"
(75.6 cm)
4"
(10 cm)
27"
(68.6 cm)1"(2.5 cm)
1"
(2.5 cm)
771/2"
(190.5 cm)
FLOORING
• To minimize noise and vibration, the washer
MUST be installed on a solidly constructed fl oor.
See the NOTE at right.
• Allowable slope under the entire washer is
1° maximum.
• Carpeting and soft tile surfaces are not
recommended.
• Never install the washer on a platform or weakly
supported structure. Use only an approved
accessory pedestal as described below.
NOTE: Please note that the floor must be strong
and rigid enough to support the weight of the
washer when fully loaded, without flexing or
bouncing. If your floor has too much flex in it,
you may need to reinforce it to make it more
rigid. A floor that is adequate for a top-loading
NOTE: Before installing the
washer, make sure the floor is
clean, dry and free of dust, dirt,
water and oils so the washer feet
can not slide easily. Leveling
feet that can move or slide on the floor can
contribute to excess vibration and noise due to
poor contact with the floor.
NOTE: If a drip pan must
be used, take extra care
to follow the instructions
provided with the drip pan
and make sure the leveling
feet are adjusted for firm and even contact with
the pan. Use of drip pans and failure to properly
level the machine may result in increased
vibration and noise during operation.
washer may not be rigid enough for a frontloading washer, due to the difference in the spin
speed and direction. If the floor is not solid, your
washer may vibrate and you may hear and feel
the vibration throughout your house.
INSTALLATIONS WITH OPTIONAL PEDESTAL BASE OR STACKING KIT
IMPORTANT: If you are installing your washer using an optional pedestal base or stacking kit, please refer
to the instructions for your pedestal or stacking kit before proceeding with the installation.
Required Dimensions for Installation
With Pedestal
Required Dimensions for Installation
With Stacking Kit
10
I N S TA L L AT I O N I N S T R U C T I O N S
UNPACKING AND REMOVING SHIPPING BOLTS
When removing the washer from the carton
base, be sure to remove the foam tub support in
the middle of the carton base.
If you must lay the washer down to remove the
base packaging materials, always lay it carefully
on its side. Do NOT lay the washer on its front
or back.
IMPORTANT: To prevent internal damage
during transport, the washer is equipped with
4 shipping bolts and plastic retainers. These
bolts and retainers MUST be removed before
operating the washer.
• Failure to remove shipping bolts and retainers
may cause severe vibration and noise, which can
lead to permanent damage to the washer. The
cord is secured to the back of the washer with
a shipping bolt to help prevent operation with
shipping bolts in place.
Foam Tub
Support
Carton Base
Shipping
Bolts
1
Starting with the bottom 2 shipping bolts,
use the included wrench to remove the
4 shipping bolts by turning them
counterclockwise.
Retainer
Hole Cap
2
Remove the retainers by turning them slightly
while pulling. Rotate and press the hole caps
into the shipping bolt holes.
NOTE: Save the bolts and retainers for
future use. To prevent damage to internal
components, the shipping bolts and
retainers must be installed when
transporting the washer.
11
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