LG WM2016CW/01, WM2016CW/00 Owner’s Manual
1-800-243-0000
24 HOURS A DAY,7 DAYSA WEEK FOR LGCUSTOMER SERVICE
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Washing Machi
WM2016CW
Please read this manual carefully. It provides
instructions on safe installation, use, and maintenance.
Retain it for future reference.
Record the model and serial numbers of your machine
and report this information to your dealer if your machine
requires service.
Designed specially to use only
HE (High Efficiency) detergent
[] Direct Drive System
The advanced Brushless DC motor directly drives the drum without
belt and pulley.
[] Tilted Drum and Extra Large Door Opening
Tilted drum and extra large opening make it possible to load
and unload clothing more easily.
[] Automatic Wash Load Detection
Automatically detects the load and optimizes the washing time.
[] Child Lock
The Child lock prevents children from pressing any button to change the
settings during operation.
The LED Display
The LED display shows the settings, estimated time remaining, options, and
status messages for your washer. When the washer is turned on, the light in
the display will illuminate.
Important Safety Information .......................................................................................................................... 3
Specifications .................................................................................................................................................. 4
Installation Instructions ................................................................................................................................... 5
Preparation Before Washing ......................................................................................................................... 10
Using the Dispenser ...................................................................................................................................... 11
Cycles ........................................................................................................................................................... 13
How to Use the Washer ................................................................................................................................ 14
Maintenance ................................................................................................................................................. 17
Troubleshooting Guide .................................................................................................................................. 20
Warranty ....................................................................................................................................................... 23
READ ALLINSTRUCTIONS BEFOREUSE
,A, WARNING!
For your safety, the information in this manual must be followed to minimize the risk of fire or
explosion, electric shock, or to prevent property damage, personal injury, or loss of life.
IMPORTANT SAFETY INSTRUCTIONS
A I/V,ARNING: To reduce the risk of fire, electric shock, or injury to persons when using the washer, follow basic
precautions, including the following:
• Read all instructions before using the washer.
• Do not wash articles that have been previously
cleaned in, washed in, soaked in, or spotted with
gasoline, dry cleaning solvents, or other
flammable or explosive substances, as they give
off vapors that could ignite or explode.
• Do not add gasoline, dry cleaning solvents, or
other flammable or explosive substances to the
wash water. These substances give off vapors that
could ignite or explode.
• Under certain conditions, hydrogen gas may be
produced in a hot water system that has not been
used for 2 weeks or more. HYDROGEN GAS IS
EXPLOSIVE. ff the hot water system has not been
used for such a period, before using the washing
machine, turn on all hot water faucets and let the
water flow from each for several minutes. This will
release any accumulated hydrogen gas. As the gas
is flammable, do not smoke or use an open flame
during this time.
• Do not allow children to play on or in the washer.
Close supervision of children is necessary when
the washer is used near children.
• Before the washer is removed from service or
discarded, remove the door to prevent children
from hiding inside.
• Do not install or store the washer where it will be
exposed to the weather.
• Do not tamper with controls.
• Do not repair or replace any part of the washer or
attempt any servicing unless specifically
recommended in the user-maintenance
instructions or published user-repair instructions
that you understand and have the skills to carry
out.
• See Installation Instructions for grounding
requirements.
•AL WAYS follow the fabric care instructions
supplied by the garment manufacturer.
• Do not place items exposed to cooking oil in your
washer. Items contaminated with cooking oils may
contribute to a chemical reaction that could cause
a load to catch fire.
• Do not use fabric softeners or products to
eliminate static unless recommended by the
manufacturer of the fabric softener or product.
SAVE THESE INSTRUCTIONS
GROUNDING iNSTRUCTIONS
This appliance must be grounded. In the event of malfunction or breakdown, grounding will reduce the risk
of electric shock by providing a path of least resistance for electric current. This appliance is equipped with
a cord having an equipment-grounding conductor and grounding plug. The plug must be plugged into an
appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances.
• Do not use an adapter or extension cord.
• Do not remove ground prong.
• If you don't have the proper outlet, consult an electrician.
_1_ I/V,AJI:_NING: Improper connection of the equipment-grounding conductor can result in risk of electric shock.
Check with a qualified electrician or serviceman if you are in doubt as to whether the appliance is
properly grounded. Do not modify the plug provided with the appliance - if it does not fit the outlet,
have a proper outlet installed by a qualified electrician.
Drain Hose--
Dispenser
ShippingBolts
Power Plug
• Ifthe supply cord is damaged,
it must be replaced by the
manufacturer or its authorized
service technician in order to
avoid a hazard.
Panel
im
Door
Lower Cover Cap
Adjustable Feet
Drain Plug
• Name:
• Power supply:
• Size:
Drain Pump Filter
Front-loading Washing Machine
120V~ 60Hz
68.6 cm (W) X 75.6 cm (D) X 98.3 cm (H), 129.1 cm (D, door open)
27"(W) X 293/4"(D ) X 3811/16"(H ), 5013/16"(D, door open)
• Weight:
• Wash capacity:
• Spin speed:
179 Ibs. (81 kg)
3.03 cu. ft. (IEC: 3.50 cu. ft.) 1)
1100 rpm max.
Permissible water pressure: 14.5-116 psi(100~800kPa)
* Specifications subject to change by manufacturer.
Cold Water Inlet
Air Vent for Safety
• Accessories
Hot/Cold (1 each)
Hose
4 1) Per lEG 60456, washes the equivalent of a 3.50 cu.ft, agitator washer
Hose retainer
Hole Cap (4EA)
Wrench
for removing shipping bolts
and leveling the washer
HE (Detergent)
Tie strap
to secure drain hose to standpipe,
inlet hose, or laundry tub
A WARNING :Two or more people may be need to install and move the appliance.
Install or store unit where it will not be exposed to temperatures below freezing or
exposed to outside weather conditions.
Properly ground washer to conform with all governing codes and ordinances.
To reduce the risk of electric shock, do not install the washer in humid spaces.
The base opening must not be obstructed by carpeting when the washing machine is installed on a carpeted floor.
In countries where there are areas which may be subject to infestation by cockroaches or other vermin, pay
particular attention to keeping the appliance and its surroundings in clean condition at all times.
Damage caused by cockroaches or other vermin will not be covered by the appliance warranty.
[] Shipping bolts
The appliance is fitted with shipping bolts to prevent
internal damage during transportation.
Packing and all shipping bolts must be removed
before using the washer.
_- When unpacking the base, be sure to remove
the additional packing support in the middle of
the base packing.
Base Packing
g Support
[] Removing shipping bolts
1. To prevent internal damage during transport,
4 locking bolts are installed. Before operating
the washer, remove the bolts and braces.
• If they are not removed, it may cause severe
vibration, noise, and malfunction.
2. Unscrew the 4 bolts with the wrench supplied.
Do first lower side to remove easily. One of the
bolts retains the power cord of the washer to
prevent operating without removing bolts.
3. Take out the 4 bolts and braces by twisting
the braces slightly. Keep the 4 bolts, braces
and the wrench for future use.
• Whenever the appliance is transported, the
shipping bolts and braces must be reinstalled.
4. Close the holes with the caps supplied.
• Installation clearances
The location must be large enough to fully open
the washer door.
• Washer dimensions
3811/16"
(98.3 cm)
29 3/4"
(75.6 cm)
• Most installations require a minimum 4 in.
(10 cm) clearance behind the washer.
• Minimum installation spacing for
recessed area installation.
The following dimensions shown are for the minimum
spacing allowed.
Additional spacing should be considered for
installation and servicing.
• Additional clearances might be required for wall,
door and floor moldings.
• Additional spacing of 1 in. (2.5 cm) on all sides of
the washer is recommended to reduce noise
transfer.
Companion appliance spacing should also be
considered.
(75.6 cm) (10 cm)
[Side view]
iiiiiiiiiiiiiii!
1" _ 27"
(2.5 cm) (68.6 cm)
(2.5 cm)
[Front view]
• Level floor
• Allowable slope under entire washer is 1°.
• To minimize noise and vibration, the washer
MUST be installed on a solidly constructed
floor.
• Carpeting and soft tile surfaces are not
recommended.
• Never install the washer on a platform or weakly
supported structure.
NOTE: A firm, solid floor is even more critical to a
front-loading washer than to a top-loader.
If your floor is wood and/or frame
construction, you may need to reinforce it.
Front-loaders use substantially faster spin
speeds than top-loaders, causing greater
vibration. If the floor is not solid, your washer
will vibrate. You will hear and feel the
vibration throughout your house.
• Power outlet
• Must be within 60 in. (1.5 m) of either side of the
washer. Do not overload the outlet with more
than one appliance.
• Time-delay fuse or circuit breaker is recommended.
NOTE: It is tile personal responsibility and obligation
of the customer to have a proper outlet
installed by a qualified electrician.
6
• Electrical connection
• Do not use an extension cord or double adapter.
• If the supply cord is damaged, it must be replaced by a qualified person in order to avoid a hazard.
• If the machine will not be used for an extended time, unplug it and shut off the water supply.
• Connect the machine to a grounded outlet in accordance with current wiring regulations.
• The appliance must be positioned so that the plug is easily accessible.
• Connecting water supply hose
Hot
Cold
water
tap
t
NOTE: Washing Machine is to be connected to the water mains using new hoses.
Old hoses should not be used.
Sealing
• Water supply pressure must be between
14.5 and 116 psi(lOON800 kPa).
• Do not crossthread when connecting inlet hose to
the valve.
• If the water supply pressure is more than 116 psi,
a pressure reducing device should be installed.
• Two Sealing washers are supplied with the water
inlet hoses to prevent water leaks.
• Check for leakage of washing machine connections
by turning the tap completely on.
• Periodically check the condition of the hose and
replace the hose if necessary.
• Make sure that there is no kink in the hose and that
it is not crushed.
• Be sure that the two water input ports are connected
to the correct water faucets. The connector for hot
water is colored red.
Repairs to the washing machine must only be carried out by qualified personnel. Repairs carried out by
inexperienced persons may cause injury or serious malfunctioning. Contact your local service center.
Do not install your washing machine in a room where temperatures below freezing may occur.
Frozen hoses may burst under pressure. The reliability of the electronic control unit may be impaired
at temperatures below the freezing point.
If the appliance is delivered in the winter months and temperatures are below freezing,
store the washing machine at room temperature for a few hours before putting it into operation.
7
• Installation of drain hose
about 70"
• Place the end of the drain hose in the hole of the
floor drain system.
Laundrytub
Hose
m)
• The drain hose should not be placed higher than
96 in. from the bottom of the washer.
• Properly securing the drain hose will protect the
floor from damage due to water leakage.
• When installing the drain hose at a sink, secure it
so it cannot break away and cause flooding and
damage.
• Properly securing the drain hose will protect the
floor from damage due to water leakage.
This equipment is not designed for maritime use or for mobile installations such as in RV's, aircraft, etc.
Turn off the faucet if the machine is to be left for an extended period of time (e.g. holiday).
When disposing of the appliance, cut off the power cable, and destroy the plug.
Disable the door lock to prevent young children being trapped inside.
Packaging material (e.g. Films, Styrofoam) can be dangerous for children. There is a risk of suffocation! Keep all
packaging from children.
• Level adjustment
• Leveling the washing machine properly prevents
excessive noise and vibration.
Install the appliance on a solid and level floor surface,
preferably in a corner of the room.
• If the floor is uneven, adjust the adjustable feet as
required. (Do not insert pieces of wood, etc. under the
feet.)
NOTE: Extend tile feet no more than necessary to level
the washer. The more the feet are extended, the
more the washer will vibrate.
• Make sure that all four feet are stable and resting on
the floor and then check that the appliance is perfectly
level (Use a level).
• After the washer is level, tighten the lock nuts up
against of the base of the washer. All lock nuts must
be tightened.
• It is critical to adjust the feet perfectly. This must be
done while the washer is spinning with a load. Use the
wrench (supplied) to adjust the feet until there is no
vibration. Then tighten the lock nuts to prevent further
adjustment.
Adjustable feet
lig her
Adjustable feet Adjustable feet
NOTE: If there are vibration and noise during the spin
cycle, re-check the leveling of the washer, adjust
the feet as required, and tighten the lock nuts
securely to prevent changes in adjustment.
Run the washer with a test load to make certain
your washer is properly leveled. Put
approximately 6 pounds of laundry in the
machine. Then, press POWER, RINSE+SPIN, and
START/PAUSE, in that order. When the machine
spins at high speed, verify that it is stable. If not,
adjust the feet accordingly.
* Diagonal Check
When pushing down the edges of the washing machine
top plate diagonally, the machine should not move up
and down at all. (Please, check both directions.)
ff the machine rocks when pushing the machine top plate
diagonally, adjust the Jeet again.
To reduce the risk of fire, electric shock, or injury to persons, read the IMPORTANT SAFETY
INSTRUCTIONS before operating this appliance.
1. Fabric Care Labels
Look for a care label on your clothes. This will tell you about the fabric content of your garment and how it should
be washed.
2. Sorting
To get the best results, sort clothes into loads that can be washed with the same wash cycle.
Different fabrics need to be washed in different ways.
Always sort dark colors from pale colors and whites. Wash separately as dye and lint transfer can occur causing
discoloration of white clothing. If possible, do not wash heavily soiled items with lightly soiled ones.
Soil (Heavy, Normal, Light) Separate clothes according to amount of soil.
Color (White, Lights, Darks) Separate white fabrics from colored fabrics.
Lint (Lint Producers, Collectors) Wash lint producers and lint collectors separately.
3. Check before loading
Combine large and small items in a load. Load large items first.
Large items should not be more than half the total wash load.
Do not wash single items. This may cause an out-of-balance load. Add one or two similar items.
NOTE: Do not wash or spin water-proof clothes.
• Check all the pockets to make sure that they are
empty. Things such as clip, matches, pens,
coins, and keys can damage both your washer
and your clothes.
• Close zippers, hooks, and strings to make sure
that these items do not snag on other clothes.
• Pretreat dirt and stains by brushing a little
detergent dissolved in water onto stains like
collars and cuffs to help lift dirt.
10
The automatic dispenser consists of four compartments which hold 1) liquid chlorine bleach, 2) liquid fabric
softener, 3) liquid or powdered detergent for prewash and 4) liquid or powdered detergent
and color safe bleach for main wash.
All laundry products can be added at once in their respective dispenser compartments.
They will be dispensed at the appropriate time for most effective cleaning. After loading the laundry
additives into the dispenser, close the dispenser drawer.
Add detergent, bleach and fabric softener to the automatic dispenser following these steps:
1. Open the dispenser drawer.
2. Load the laundry products into the appropriate compartments.
3. Close the dispenser drawer.
• About detergent
Designed specially to use only
HE(High Efficiency) detergent
Your LG TROMM washer is designed to use only High Efficiency (HE) detergents.
HE detergents are formulated specifically for front load washers and contain suds reducing components.
HE detergents make less suds, improve washing and rinsing performance, and help to keep the interior
of your LG TROMM washer clean. Use the manufacture's recommend amount.
If a regular detergent is used, it may cause oversudsing and unsatisfactory performance.
For the best washing and rinsing performance, low-sudsing HE detergents are strongly recommended.
\
\
\
Liquid Chlorine
Bleach
Compartment
Liquid Fabric
Softener
Compartment
Prewash
Compartment
Main Wash
Compartment
1. Prewash Detergent Compartment
• Add detergent to this compartment when using
the Prewash option. Liquid or powdered
detergent may be used in this compartment. The
detergent will automatically be dispensed during
Prewash if the Prewash option is selected.
• Add 1/2 the recommended amount of detergent
to the Prewash compartment and the
recommended amount of detergent to the main
wash compartment.
NOTE : Liquid detergent will drain into tile washer
drum as it is added.
11
2. Main Wash Detergent Compartment
3. Liquid Bleach Compartment
• Add measured detergent to this compartment for
Main wash. Detergent is flushed from the
dispenser at the beginning of the cycle. Either
powdered or liquid detergent can be used.
• Liquid or powdered color-safe bleach may be
added to the main wash compartment along with
the same type of liquid or powdered detergent.
NOTE: If you are using the Prewash option, powdered
detergent must be used in the main wash
compartment. Liquid detergent will drain into
the washer drum as it is added.
Designed specially to use only
HE(High Efficiency) detergent
• Add measured liquid chlorine bleach to this
compartment. The bleach will be automatically
dispensed at the proper time during the wash
cycle.
• Do not exceed the maximum fill line. Overfilling can
cause early dispensing of the bleach which could
result in damaged clothes.
• Do not pour undiluted liquid chlorine bleach directly
onto the load or into the drum. Fabric damage can
occur.
• Do not use powdered bleach in this compartment.
4. Fabric Softener Compartment
• Add recommended amount of fabric softener to
this compartment.
• Dilute concentrated softeners with warm water to
the fill line.
• Do not exceed the maximum fill line. Overfilling can
cause early dispensing of the fabric softener which
could result in stained clothes.
• Do not pour fabric softener directly on the wash
load.
• The fabric softener will be automatically dispensed
during the last rinse cycle.
NOTE: Do not place, store, or spill laundry products
(soap, detergent, bleach, softener, etc.) on the
top of your washer or dryer. These products
can damage the finish or controls if left there
too long.
12
• Select cycles designed for different types of fabric and soil levels.
Cotton/ Cotton, linen,
Towels towels, shirts,
Normal
Perm pants, wrinkle free
Press clothing, poly/
Delicates
sheets
Mixed loads,
work clothes,
jeans, shirts
Dress shirts/
cotton blend
clothing, table cloths
Dress shirts/
blouses, nylons,
sheer or
lacy garment
Warm/Cold
Warm/Warm
Hot/Cold
Tap Cold/Cold
CoWCold
Warm/Cold
Warm/Warm
Hot/Cold
Tap Cold/Cold
Cold/Cold
Warm/Cold
Warm/Warm
Hot/Cold
Tap Cold/Cold
Cold/Cold
Cold/Cold
Warm/Cold
Warm/Warm
Tap Cold/Cold
Extra High Normal
No Spin Heavy
Low Light
Medium
High
High Normal
Extra High Heavy
No Spin Light
Low
Medium
Medium Normal
High Heavy
No Spin Light
Low
Medium Normal
No Spin Heavy
Low Light 0
0 0 0 0 0 0
0 0 0 0 0 0
0 0 0 0 0 0
0 0 0 0
Hand Items labeled
Wash "hand washable"
Cold/Cold
Warm/Cold
Warm/Warm
Tap Cold/Cold
Low Normal
Medium Light
No Spin
0 0 0 0
/3
COTTON/TOWELS •
= DELICATES DELAY
WASH
O HOTJCOLD O EXTRAHIGH O HEAVY G' HIGH O PRE-WASH
0 WARMtWARM Q N!GH 0 _ 0 R!NSE_PIN
O WARMiCOLD 0 MEDIUM 0 NORMAL 0 LOW 0 QUICK CYCLE
OCOLD/COLD GLOW 0 _ 0 STAINCYCLE
OTAPEOLDJCOU) 0 NOSPIN 0 LIGHT 0 OFF 0 TUBCLEAN
1. Power
• Use this button to turn the Power On/Off.
2. Cycles
• Rotate the Cycle selector knob to select cycle
designed for different types of fabric and soil
levels.
• Each cycle has a preset Water Temperature, Spin
Speed, Soil Level, and Option (See page 13).
• The preset settings can be changed anytime
before Start.
NOTE: This front load washer requires longer cycle time
and gets clothes much cleaner, yet is more gentle
on the fabrics, than top load washers. Washing
time can be reduced significantly for small loads
or lightly soiled loads by selecting Speed Wash
cycle and setting the Soil Level button at Light.
!
3. Start/Pause
• Use this button to start/stop the washer.
NOTE: If you do not press the Start/Pause button
within 4 minutes of selecting a cycle, the washer
automatically turns off.
4. Delay Wash
• Allows the start of any cycle to be delayed for
1N12 hours.
• Choose the wash cycle for your load, and then
press the Delay Wash button once for one hour or
press the button again to increase the delay wash
time up to 12 hours in one hour increments.
5. Water Plus
• Adds extrawater to the wash and rinse cycles for
superior results.
6. SPINSENSE TM
• SPINSENSE TM can be used when there is a vibration
problem, especially on wood floor installations.
• To operate SPINSENSE TM press and hold the Water
Plus button for 3 seconds when the washing machine
is running on any cycle.
• When SPINSENSE TM has been selected, the Spin
Speed button light will blink on and off continually to
indicate that the SPINSENSE TM function has been
selected.
• Push and hold the Water Plus button again for 3
seconds to cancel SPINSENSE TM.
• Once SPINSENSE TM has been selected, if will continue
to function even if interrupted by a power failure.
• 'SPINSENSE' option cannot be selected during the
spinning cycle.
14
7. Extra Rinse
• This option provides an additional rinse.
• Use this option to ensure the removal of detergent
or bleach residue from garments.
8. Wash/Rinse Temperature
• Select a water temperature based on the type of
load you are washing.
• Follow the fabric care label and chart below for
best results.
LED DISPLAY
Cold
77°F (25°C)
• Warm rinses leave the loads dryer than cold
rinses. Warm rinses increase wrinkling.
• In cold climates, a warm rinse makes the load
more comfortable to handle.
• Cold rinses save energy.
• The Cold rinse temperatures depend on the cold
water at your faucet.
• Warm rinses are regulated at approximately
86°F (30°C).
• For the Tap Cold/Cold setting, both wash and rinse
temperatures depend on the cold water at your
faucet.
Brightlycolored items,
washable woolens
9. Spin speed
• To change the spin speed, press the Spin Speed
button repeatedly to cycle through available
options.
• To start Drain/Spin cycle:
1. Press Power _ button to turn on.
2. Press Spin Speed button only.
3. Press Start/Pause ((_'_button.
1. DOOR LOCK INDICATOR
Indicates that the door is locked. The washer
door will lock while the washer is operating. The
door can be unlocked by pressing the START/
PAUSE button to stop the washer.
2. ESTIMATED TIME REMAINING
When the START/PAUSE button is pressed, the
washer automatically detects the wash load
(weight) and optimizes the washing time, based
on the selected cycle and options. The display
will then indicate the estimated time remaining
for the selected wash cycle.
NOTE: The cycle time displayed may appear much
longer than that of a top-loading washer.
The displayed time is for the complete cycle,
rather than just the agitation portion of the
cycle, as is typically shown on a top-loading
washer.
3. CYCLE COMPLETION INDICATOR
10. Soil Level
• To change the soil level, press the Soil Level
button repeatedly until the desired setting is on.
11. Beeper
• Press repeatedly to adjust the volume of the
Beeper.
Shows how much of the current wash cycle has
been completed.
4. STATUS/CYCLE DISPLAY
This portion of the display shows the selected
cycle, operating status, and special messages.
If a cycle has special instructions, they will also
be displayed in this area.
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