3READ ALL INSTRUCTIONS BEFORE USE
3WARNING STATEMENTS
6CAUTION STATEMENTS
7PRODUCT OVERVIEW
7Product Features
9INSTALLATION
9Before Installing
10 Choosing the Proper Location
11 Unpacking and Removing Shipping Material
11 Connecting the Water Inlet Hoses
12 Connecting the Drain Hose
14 Leveling the Washer
15 Final Installation Check
17 OPERATION
17 Before Use
18 Sorting Laundry
19 Loading the Washer
20 Adding Cleaning Products
22 Control Panel
24 Wash Cycles
28 Cycle Modifiers
28 Options and Extra Functions
31 SMART FUNCTIONS
31 Using LG ThinQ Application
33 Smart Diagnosis
TM
Function
35 MAINTENANCE
35 Regular Cleaning
35 Periodic Maintenance
39 Care in Cold Climates
41 TROUBLESHOOTING
41 Before Calling for Service
49 LIMITED WARRANTY
49 USA
52 CANADA
IMPORTANT SAFETY INSTRUCTIONS
WARNING
3IMPORTANT SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USE
Safety Messages
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and
follow all safety messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or injure you and others. All safety messages
will follow the safety alert symbol and either the word WARNING or CAUTION.
These words mean:
WARNING
You may be killed or seriously injured if you do not follow instructions.
CAUTION
You may be injured or cause damage to the product if you do not follow instructions.
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury,
and tell you what may happen if the instructions are not followed.
WARNING STATEMENTS
ENGLISH
• To reduce the risk of explosion, fire, death, electric shock, scalding or injury to persons when using this
product, follow basic precautions, including the following:
Installation
• Adhere to all industry recommended safety procedures including the use of long-sleeved gloves and
safety glasses.
• Never attempt to operate this appliance if it is damaged, malfunctioning, partially disassembled, or has
missing or broken parts, including a damaged cord or plug.
• Before use, the appliance must be properly installed as described in this manual.
• To reduce the risk of severe injury or death, follow all installation instructions.
• Refer to the INSTALLATION INSTRUCTIONS for detailed grounding procedures. Installation instructions
are packed with the appliance for the installer’s reference. If the appliance is moved to a new location,
have it checked and reinstalled by qualified service personnel.
• Moving or installation of the appliance requires two or more people.
• Do not install the appliance in humid spaces.
• Store and install the appliance where it will not be exposed to temperatures below freezing or exposed
to outdoor weather conditions.
• This appliance is not designed for maritime use or for mobile installations such as in RVs, trailers, or
aircraft.
• Keep packing materials out of the reach of children. Packaging material can be dangerous for children.
There is a risk of suffocation.
4IMPORTANT SAFETY INSTRUCTIONS
• Destroy the carton, plastic bag, and other packing materials after the appliance is unpacked. Children
might use them for play. Cartons covered with rugs, bedspreads, or plastic sheets can become airtight
chambers.
• The appliance must be installed and electrically grounded by qualified service personnel in accordance
with local codes.
• When installing or moving the appliance, be careful not to pinch, crush, or damage the power cord.
• Connect to a properly rated, protected, and sized power circuit to avoid electrical overload.
• This appliance must be positioned near to an electrical power supply.
• Disconnect the power cord, house fuse or circuit breaker before installing or servicing the appliance.
• The power cord of this appliance is equipped with a 3-prong (grounding) plug which mates with a
standard 3-prong (grounding) wall outlet to minimize the possibility of electric shock from this appliance.
• Do not, under any circumstances, cut or remove the third (ground) prong from the power cord.
• Use new hoses when connecting the washer to the water supply. Do not reuse old hoses.
Operation
• Read all instructions before using the appliance and save these instructions.
• Use this appliance only for its intended purpose.
• If the product has been submerged in water, sitting in standing water, or waterlogged, do not come in
contact with the product and immediately contact an LG Electronics Customer Information Center for
instructions before resuming use.
• If you detect a strange sound, a chemical or burning smell, or smoke coming from the appliance, unplug
it immediately, and contact an LG Electronics Customer Information Center.
• Under certain conditions, hydrogen gas may be produced in a hot-water system that has not been used
for two weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot-water system has not been used for
such a period, before using the appliance, turn on all hot water faucets and let the water flow from each
for several minutes. This will release any accumulated hydrogen gas. As the gas is flammable, do not
smoke or use an open flame during this time.
• Do not reach into the washer if the tub or drum, agitator, or any interior parts are moving. Before
loading, unloading, or adding items, press Start/Pause and allow the tub or drum to coast to a complete
stop before reaching inside.
• This appliance is not intended for use by persons (including children) with reduced physical, sensory or
mental capabilities, or lack of experience and knowledge, unless they have been given supervision or
instruction concerning the use of the appliance by a person responsible for their safety.
• Do not allow children or pets to play on, in or with the appliance. Close supervision is necessary when the
appliance is used near children or pets.
• Keep laundry products out of children’s reach. To prevent injury to persons, observe all warnings on
product labels.
• Repair or immediately replace all power cords that have become frayed or otherwise damaged. Do not
use a cord that shows cracks or abrasion damage along its length or at either end.
• Never unplug the appliance by pulling on the power cord. Always grip the plug firmly and pull straight
out from the outlet.
• Do not use an extension cord or adapter with this appliance.
• Do not grasp the power cord or touch the appliance controls with wet hands.
• Do not modify or extend the power cord.
• If the electrical supply cord is damaged, it must only be replaced by the manufacturer or its service agent
or a similar qualified person in order to avoid a hazard.
• Do not put oily or greasy clothing, candles or flammable materials on top of the appliance.
• Keep the area underneath and around your appliances free of combustible materials (lint, paper, rags,
etc.), gasoline, chemicals and other flammable vapors and liquids.
• Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other
appliance.
• Do not mix chlorine bleach with ammonia or acids such as vinegar. Follow package directions when
using laundry products. Incorrect usage can produce poisonous gas, resulting in serious injury or death.
• Never use harsh chemicals, abrasive cleaners, or solvents to clean the washer. They will damage the
finish.
• Do not wash laundry that has been previously cleaned in, washed in, soaked in, or spotted with gasoline,
dry-cleaning solvents, vegetable or cooking oil, or other flammable or explosive substances, as they give
off vapors that could ignite or explode.
• Do not add gasoline, dry cleaning solvents, or other flammable or explosive substances to the wash
water. These substances give off vapors that could ignite or explode.
• In the event of a gas leak (propane gas, LP gas, etc.), do not operate this or any other appliance. Open a
window or door to ventilate the area immediately.
• Do not tamper with controls.
• Fix the drain hose securely in place to avoid flooding.
• Do not abuse, sit on, or stand on the door of the appliance.
• Always check the inside of the appliance for foreign objects.
• Do not allow water, bleach or other liquids to sit in the drum for extended periods. Doing so can corrode
the drum or cause mildew or odors.
• Do not dry unwashed items in the appliance.
5IMPORTANT SAFETY INSTRUCTIONS
ENGLISH
Maintenance
• Do not repair or replace any part of the appliance. All repairs and servicing must be performed by
qualified service personnel unless specifically recommended in this owner’s manual. Use only authorized
factory parts.
• Disconnect this appliance from the power supply before cleaning and attempting any user maintenance.
Turning the controls to the OFF position does not disconnect this appliance from the power supply.
• Remove any dust or foreign matter from the power plug pins.
• Do not disassemble or repair the appliance by yourself.
• Remove the door before the appliance is removed from service or discarded to avoid the danger of
children or small animals getting trapped inside.
• Make sure the dispenser drawer or lid is closed at all times when not being filled with laundry products.
Grounding Instructions
• Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check
with a qualified electrician or service personnel if you are in doubt whether the appliance is properly
grounded. Do not modify the plug provided with the appliance; if it will not fit the outlet, have a proper
outlet installed by a qualified electrician.
• The appliance must be grounded. In the event of a malfunction or breakdown, grounding will reduce the
risk of electric shock by providing a path of least resistance for electric current. The appliance is
equipped with a cord having an equipment-grounding conductor and a grounding plug. The plug must
be plugged into an appropriate outlet that is installed and grounded in accordance with all local codes
and ordinances.
6IMPORTANT SAFETY INSTRUCTIONS
CAUTION
CAUTION STATEMENTS
• To reduce the risk of minor or moderate injury to persons, malfunction, or damage to the product or
property when using this product, follow basic precautions, including the following:
Installation
• Install the product on a firm and level floor.
Operation
• Do not place objects on top of the appliance.
• Turn off the water faucets and unplug the appliance if the appliance is to be left for an extended period
of time, such as during vacations.
• ALWAYS follow the fabric care instructions supplied by the garment manufacturer.
• Use fabric softeners or products to eliminate static only as recommended by the manufacturer.
• Do not combine laundry products for use in one load unless specified on the label.
• Do not touch draining water which may be hot.
• If the drain hose and the water inlet hose are frozen in winter, defrost them before using the appliance.
• Do not store or spill liquid detergents, cleaners, or bleaches (chlorine bleach, oxygen bleach) on the
appliance. Doing so may result in corrosion, discoloration or damage to the surface of the appliance.
• Clothing or articles that are waterproof or water-resistant must be washed in the Waterproof, Bedding, Bulky/Large, or Jumbo Wash cycle only. (Examples include water resistant clothing, mattress covers,
outdoor clothes, and plastic mats.) Failure to do so may result in personal injury or damage to the
washer, clothes, walls, floor, and surrounding objects due to abnormal vibration.
SAVE THESE INSTRUCTIONS
PRODUCT OVERVIEW
WARNING
7PRODUCT OVERVIEW
Product Features
The images in this guide may be different from the actual components and accessories, which are subject
to change by the manufacturer without prior notice for product improvement purposes.
• For your safety and for extended product life, use only authorized components. The manufacturer is not
responsible for product malfunction, property damage or bodily injury caused by the use of separately
purchased unauthorized components, parts, or non-LG products.
Front View
Rear View
ENGLISH
a Control Panel
b Detergent Dispenser Drawer
c Drum
d Door
e Door Seal
f Drain Pump Filter Cover
g Leveling Feet
h Drain Hose
i Drain Pump Filter
a Water Inlets
b Shipping Bolts
c Power Cord
d Drain Hose
8PRODUCT OVERVIEW
Accessories
Included Accessories
a
Non-skid Pads
b Hole Caps
c Wrench
d Tie Strap
e Elbow Bracket (for securing drain hose)
Required Accessories
Hot and Cold Water Hoses
a
Product Specifications
ModelWM1455H*A
Electrical
Requirements
Min. / Max. Water
Pressure
Dimensions (Width X
Height X Depth)
Maximum Depth with
Door Open
Net Weight154.3 lb (70 kg)
Max. Spin Speed1400 rpm
20 psi - 120 psi (138 kPa
24'' X 33 1/2'' X 22 1/4''
(60 cm X 85 cm X 56.5
43 1/4'' (110 cm)
120 V~, 60 Hz
- 827 kPa)
cm)
INSTALLATION
WARNING
abc
ef
9INSTALLATION
Before Installing
Installation Overview
Please read the following installation instructions first after purchasing this washer or transporting it to
another location.
ENGLISH
a Choosing the Proper Location
b Unpacking and Removing Shipping Material
c Connecting the Inlet Hoses
d Connecting the Drain Hose
e Leveling the Washer
f Final Installation Check
• Moving or installation of the appliance requires two or more people. Failure to follow these instructions
may result in injury.
• Store and install the appliance where it will not be exposed to temperatures below freezing or exposed
to outdoor weather conditions. Failure to follow this warning can cause product or part failure, serious
injury, fire, electric shock, or death.
• Properly ground the washer to conform with all governing codes and ordinances. Failure to follow this
warning can cause serious injury, fire, electric shock, or death.
• To ensure proper airflow, do not block the large opening on the bottom of the washer with carpeting or
other materials.
• Do not remove the ground prong from the power cord. Do not use an adapter or extension cord. Plug
into a grounded 3-prong outlet. Failure to follow this warning can cause serious injury, fire, electric
shock, or death.
10 INSTALLATION
WARNING
FE
E
G
D
C
B
A
• Certain internal parts are intentionally not grounded and may present a risk of electric shock only during
servicing. Service personnel- Do not contact the following parts while the appliance is energized: pump,
valve, motor, control board.
Tools Needed
a Pliers
b Flat-Blade Screwdriver
c Level
Choosing the Proper
Location
Check the following requirements for the install
location before installing the washer.
• Allow for sufficient space between the walls and
the washer for installation.
• Make sure that the floor is clean, dry and free of
dust, dirt, water and oil so the leveling feet
cannot slide easily. Leveling feet that can move
or slide on the floor can contribute to excess
vibration and noise.
• If the floor has too much flex, reinforce it to
make it more rigid. If the floor is not solid, it may
cause severe vibration and noise.
• If a drain pan must be used, take extra care to
follow the instructions provided with the drain
pan and make sure the leveling feet are adjusted
for firm and even contact with the pan. Use of
drain pans and failure to properly level the
washer may result in increased vibration and
noise during operation.
• It is the personal responsibility and obligation of
the washer owner to have a proper outlet
installed by a qualified electrician.
Flooring
• To minimize noise and vibration, install the
washer on a level, solidly constructed floor
capable of supporting the washer without
flexing or bouncing.
• The washer must be installed on firm flooring to
minimize vibration during the spin cycle.
Concrete flooring is best, but a wood floor is
sufficient, provided it is built to FHA standards.
• The floor under the washer must not slope more
than 1 inch (2.5 cm) from front to back or side to
side.
• Installing on carpeting and soft tile surfaces is
not recommended.
• Never install the washer on a platform or weakly
supported structure.
Floor Installation
To ensure sufficient clearance for water inlet
hoses, drain hose and airflow, allow minimum
clearances of at least 1 inch (2.5 cm) at the sides
and 4 inches (10 cm) behind the washer. Be sure
to allow for wall, door, or floor moldings that may
increase the required clearances.
Power Outlet
• The power outlet must be within 60 inches (1.5
m) of either side of the washer.
• Position the washer so that the outlet and plug
are easily accessible.
• Do not overload the outlet with more than one
appliance.
• The outlet must be grounded in accordance with
current electrical wiring codes and regulations.
• Use a time-delay fuse or circuit breaker.
Dimensions and Clearances
A21'' (53 cm)
B43 1/4'' (110 cm)
C22 1/4'' (56.5 cm)
D4'' (10 cm)
E1'' (2.5 cm)
11INSTALLATION
CAUTION
CAUTION
NOTE
WARNING
Dimensions and Clearances
F24'' (60 cm)
G1/4'' (0.5 cm)
Unpacking and Removing
Shipping Material
Remove all shipping materials from the washer for
proper operation and inspect it for shipping
damage.
• Failure to remove shipping materials can cause
excessive noise and vibration.
Unpacking Shipping Material
*Some models do not ship with drum support.
Lift the washer off the foam base.
• After removing the carton and shipping
material, lift the washer off the foam base.
• Make sure the plastic drum support
off with the base and is not stuck to the bottom
of the washer.
• If you must lay the washer down to remove the
carton base b, always protect the side of the
washer and lay it carefully on its side. Do not lay
the washer on its front or back.
a* comes
• Remove the bolt assemblies (bolts and
retainers) by wiggling them slightly while
pulling them out.
ENGLISH
2 Install the hole caps.
• Locate the hole caps d included in the
accessory pack or attached to the back of
the washer. Install the caps in the holes left
by the bolt assemblies.
• Once removed, save the bolt assemblies for
future use. To prevent damage to internal
components, do not transport the washer
without reinstalling the shipping bolts. Failure to
remove shipping bolts and retainers may cause
severe vibration and noise, which can lead to
permanent damage to the washer.
*
Removing Shipping Material
1 Remove the bolt assemblies.
• Starting with the bottom two shipping bolts
c , use the included wrench to fully loosen
all 4 shipping bolts by turning them
counterclockwise.
• The power cord is secured to the back of the
washer with a shipping bolt to help prevent
operation with shipping bolts in place.
Connecting the Water Inlet
Hoses
To avoid the risk of costly water damage, purchase
and install new water inlet hoses when installing
the washer.
• Do not overtighten the hoses or cross-thread the
hose fittings. Overtightening or cross-threading
12 INSTALLATION
NOTE
WARNING
can damage the valves or couplings, resulting in
leaking and property damage.
• Do not reuse old hoses. Use only new hoses
when installing the washer. Old hoses could leak
or burst causing flooding and property damage.
Contact an LG Customer Information Center for
assistance in buying hoses.
• Periodically check the hoses for cracks, leaks,
and wear, and replace the hoses every five years.
• Do not stretch the water hoses intentionally, and
make sure that they are not pinched, crushed or
kinked by other objects.
• Water supply pressure must be between 20 psi
and 120 psi (138 - 827 kPa). If the water supply
pressure is more than 120 psi, a pressure
reducing valve must be installed.
• Your hot water heater should be set to deliver
water at 120–135 °F (48–57 °C) to allow the
washer to properly control wash temperatures.
• Do not store or install the washer in a location
subject to freezing temperatures. Damage to the
water inlet hoses and internal mechanisms of
the washer can result. If the washer was
exposed to freezing temperatures prior to
installation, allow it to stand at room
temperature for several hours before use and
check for leaks prior to operation.
• Do not use flood-preventing hoses with auto
shut off devices. The devices can be tripped
during fill and prevent the washer from filling
properly.
How to Connect the Water Inlet
Hoses
• Connect the blue hose to the cold water
faucet and the red hose to the hot water
faucet.
3 Flush out the inlet hoses.
• After the hoses are connected, turn on the
water faucets and flush out any foreign
substances such as dirt, sand, or sawdust.
• Let the water drain into a bucket, and check
the water temperature to make sure you’ve
connected the hoses to the correct faucets.
4 Attach the inlet hoses to the back of the
washer.
• Attach the hot water inlet hose to the hot
water inlet on the back of the washer.
Attach the cold water inlet hose to the cold
water inlet on the back of the washer.
• Tighten the fittings securely. Turn on both
faucets all the way and check for leaks at
both ends of the hoses.
1 Check the fittings and seals. Inspect the
threaded fitting on each hose and make sure
there is a rubber seal a in place in both ends
of each hose to prevent leaking.
2 Connect the water supply hoses.
• Connect the water inlet hoses to the hot
and cold water faucets tightly by hand and
then tighten another 2/3 turn with pliers.
Connecting the Drain Hose
Connect the drain hose to either a standpipe or
laundry tub.
• The drain hose should always be properly
secured. Failure to properly secure the drain
13INSTALLATION
NOTE
4 "
(10 cm)
hose can result in flooding and property
damage.
• The drain must be installed in accordance with
any applicable local codes and regulations.
• Make sure that the drain hose is not stretched,
pinched, crushed, or kinked.
• The end of the drain hose should be located a
minimum of 24" (61 cm) and a maximum of 96" (244 cm) above the bottom of the washer.
• For best results, locate the end of the drain hose
no higher than 66" (168 cm) above the bottom
of the washer. As the drain outlet is raised
beyond 66" (168 cm), the drain function will be
increasingly affected.
• Never create an airtight seal between the hose
and the drain with tape or other means. If no air
gap is present, water can be siphoned out of the
drum resulting in poor wash/rinse performance
or clothing damage.
Using a Standpipe to Drain
1 Clip the end of the hose into the elbow
bracket.
• Connect the elbow bracket a within 4
inches (10 cm) of the end of the drain hose.
If the drain hose is extended more than 4 inches (10 cm) beyond the end of the elbow
bracket, mold or microorganisms could
spread to the inside of the washer.
3 Use the provided tie strap b to secure the
drain hose in place.
4 If the water valves and drain are built into the
wall, fasten the drain hose to one of the water
hoses with the provided tie strap
side on inside).
24 - 96 "
(61 - 244 cm)
c (ribbed
24 - 96 "
(61 - 244 cm)
Using the Laundry Tub to Drain
1 Clip the end of the hose into the elbow
bracket.
• Connect the elbow bracket a within 4
inches (10 cm) of the end of the drain hose.
If the drain hose is extended more than 4 inches (10 cm) beyond the end of the elbow
bracket, mold or microorganisms could
spread to the inside of the washer.
ENGLISH
2 Insert the end of the drain hose into the
standpipe.
4 "
(10 cm)
2 Hang the end of the drain hose over the side
of the laundry tub.
14 INSTALLATION
CAUTION
NOTE
3 Use the provided tie strap to secure the drain
hose in place.
beneath the washer should not exceed 1 inch, and all 4 leveling feet must rest firmly
on the floor.
2 Adjust the leveling feet.
• Turn all 4 leveling feet in one direction to
raise the washer or the other direction to
lower it.
Leveling the Washer
The drum of the washer spins at very high speeds.
To minimize vibration, noise, and unwanted
movement, the floor must be a solid, level surface.
• Using the washer without leveling it may cause
excess vibration and noise, leading to a washer
malfunction.
• Adjust the leveling feet only as far as necessary
to level the washer. Extending the leveling feet
more than necessary can cause the washer to
vibrate.
• Before installing the washer, make sure that the
floor is clean, dry and free of dust, dirt, water
and oil so the washer feet cannot slide easily.
Feet that move or slide on the floor can
contribute to excessive vibration and noise.
How to Level the Washer
1 Position the washer in its final location.
• Take special care not to pinch, strain, or
crush the water and drain hoses. If you have
a carpenter’s level
check that the washer is level. The slope
a, you can use it to
3 Check the level again.
• Push or rock the top edges of the washer
gently to make sure the washer does not
rock. If the washer rocks, readjust the
leveling feet.
4 Tighten the locknuts b
• Turn the locknuts counterclockwise and
tighten them when the washer is level.
Using Non-Skid Pads
If you install the washer on a slippery surface, it
may move because of excessive vibration.
Incorrect leveling may cause malfunction through
noise and vibration. If this occurs, install the nonskid pads under the leveling feet and adjust the
level.
15INSTALLATION
WARNING
NOTE
1 Clean the floor to attach the non-skid pads.
• Use a dry rag to remove and clean foreign
objects or moisture. If moisture remains,
the non-skid pads may slip.
2 Adjust the level after placing the washer in the
installation area.
3 Place the adhesive side c of the non-skid pad
on the floor.
• It is most effective to install the non-skid
pads under the front leveling feet. If it is
hard to place the pads under the front
leveling feet, place them under the back
leveling feet.
a This side up
b Remove backing
• Do not damage or cut off the ground prong of
the power cord. Doing so may cause death, fire,
electric shock, or product malfunction.
• Improper connection of the equipment
grounding conductor can result in risk of electric
shock. Check with a qualified electrician or
service technician if you are in doubt as to
whether the appliance is properly grounded. If
the plug does not fit the outlet, have a proper
outlet installed by a qualified electrician.
• The appliance and outlet must be positioned so
that the plug is easily accessible.
• Do not use an adapter or extension cord. Doing
so may result in serious injury, fire, electric
shock, or death.
• For best performance, plug the appliance into its
own individual outlet. This helps prevent
overloading house wiring circuits which could
cause a fire hazard from overheated wires.
• If necessary, use a new, UL-listed 3-prong
(grounding) plug rated at no less than the
branch circuit. Do not use an extension cord
longer than 3 feet. Failure to follow these
warnings may result in serious injury, fire,
electric shock, or death.
ENGLISH
4 Recheck the washer’s levelness.
• Push or rock the top edges of the washer
gently to make sure the washer does not
rock. If the washer rocks, level the washer
again.
Final Installation Check
Connecting to the Power Supply
Plug the washer into a 120 V, 60 Hz grounded 3prong outlet.
• Do not use a worn or damaged power cord or
power plug. Replace or repair it immediately.
Failure to do so may result in death, fire, electric
shock, or malfunction.
• Do not modify the power cord and plug provided
with the appliance. Do not damage it when
installing or moving the appliance. Doing so may
result in death, fire, electric shock, or
malfunction.
• Make sure that the appliance is grounded.
• Connect this appliance to a grounded outlet
conforming to the rating prior to use. Failure to
do so may result in fire, electric shock, or
malfunction.
Testing the Washer
Check if the washer is properly installed and run a
test cycle.
1 Load the washer with 6 thick bath towels
(approximately 6 pounds).
2 Press the Power button.
3 Select the Downloaded cycle. The default
cycle is Rinse+Spin.
4 Press the Start/Pause button to start the
wash cycle.
5 Make sure that water is supplied, that the
washer does not rock or vibrate excessively,
and that it drains well during the spin cycle.
• If water leaks during water supply, see
Connecting the Water Inlet Hoses to connect
them properly.
• If the washer rocks and vibrates excessively, see
Leveling the Washer to level it again.
16 INSTALLATION
NOTE
• If the drain does not work, see Connecting the
Drain Hose to install the hose properly.
OPERATION
WARNING
17OPERATION
Before Use
• To reduce the risk of fire, electric shock, or injury to persons, read the SAFETY INSTRUCTIONS before
operating this appliance.
Operation Overview
1 Sort laundry and load the washer.
• Sort laundry by fabric type, soil level, color and load size as needed. Open the door and load items
into the washer.
• If using single-use detergent packs, or gel or tablet detergents, place them in the drum before
loading the laundry.
2 Add cleaning products.
• Add the proper amount of HE (High-Efficiency) detergent to the detergent dispenser.
• If desired, add bleach or fabric softener to the appropriate areas of the dispenser drawer.
• Do not place liquid or powdered detergent packs, or gel or tablet detergents in the dispenser.
3 Turn on the washer.
• Press the Power button to turn on the washer.
ENGLISH
4 Select a cycle.
• Turn the cycle selector knob or press the cycle buttons repeatedly until the desired cycle is selected.
• The preset wash temperature, spin speed, soil level and option settings for the selected cycle are
shown.
•The Normal cycle must be selected in order to change its default settings.
• Pressing the Start/Pause button without selecting a cycle immediately starts the Normal cycle with
the default settings.
5 Adjust settings.
• Default settings for the selected cycle can be changed, if desired, using the cycle modifier and
option buttons.
• Not all modifiers and options are available on all cycles. A different chime sounds and the LED does
not light up if the selection is not allowed.
6 Begin cycle.
• Press the Start/Pause button to begin the cycle. The door locks, and the washer agitates briefly
without water to measure the weight of the load.
•If the Start/Pause button is not pressed within a certain time, the washer shuts off and all settings
are lost.
18 OPERATION
NOTE
CAUTION
7 End of cycle.
• When the cycle is finished, a melody sounds. Immediately remove the clothing from the washer to
reduce wrinkling.
• Check around the door seal when removing the load for small items that may be caught in the seal.
• The washer rotates the laundry in a way that allows it to use less water while still fully saturating the
clothing. It is normal to be unable to see water during the wash cycle.
• If the temperature or the water level inside the machine is too high, the door locks and cannot be
opened.
Sorting Laundry
• Clothing or articles that are waterproof or water-resistant must be washed in the Waterproof, Bedding,
Bulky/Large, or Jumbo Wash cycle only. (Examples include water resistant clothing, mattress covers,
outdoor clothes, and plastic mats.) Failure to do so may result in personal injury or damage to the
washer, clothes, walls, floor, and surrounding objects due to abnormal vibration.
• Remove the stuffing from pillows and cushions before washing the covers. Failure to do so can cause
excessive vibration, resulting in damage to the washer, clothes, nearby objects, walls, and floor.
Grouping Similar Items
For the best washing results, and to reduce the possibility of damage to clothing, sort clothing into loads
made up of similar items.
Mixing different fabric types and/or soil levels can result in poor wash performance, color transfer,
discoloration, fabric damage or linting. Fabrics should be sorted into groups as described below.
Colors
Sort articles by color. Wash dark clothes separately from light colors or whites. Mixing dark clothes with
light clothes can result in dye transfer or discoloration of the lighter clothes.
Soil Level
Wash heavily soiled clothing together. Washing lightly soiled clothing in the same load with heavily soiled
clothing could result in poor wash performance for the lightly soiled clothing.
Fabric Type
Delicate articles should not be mixed with heavy or sturdy fabric types. Washing heavy fabrics with
delicates can result in poor wash performance for the heavy fabrics and possible damage to the delicates.
Lint Type
Some fabrics attract and bind lint to them while others give off lint in the laundry process. Avoid mixing
these lint collectors and lint producers in the same load. Mixing these fabrics will result in pilling and
linting on the lint collectors. (For example, lint collector - knit sweater; lint producer - terry cloth towels.)
How to Sort Laundry
By ColorsBy SoilBy FabricBy Lint
WhiteHeavyDelicatesLint Producer
CAUTION
By ColorsBy SoilBy FabricBy Lint
1
3
2
4
LightsNormalEasy CareLint Collector
DarksLightSturdy
Fabric Care Labels
Many articles of clothing include a fabric care label. Using the chart below, adjust the cycle and option
selections to care for your clothing according to the manufacturer’s recommendations.
CategoryLabelDirections
Hand wash
Machine wash, Normal cycle
Perm Press/Wrinkle Resistant setting (which has a cool down or cold
spray before the slower spin)
• Clothing or articles that are waterproof or waterresistant must be washed in the Waterproof, Bedding, Bulky/Large, or Jumbo Wash cycle
only. (Examples include water resistant clothing,
mattress covers, outdoor clothes, and plastic
mats.) Failure to do so may result in personal
injury or damage to the washer, clothes, walls,
floor, and surrounding objects due to abnormal
vibration.
• Pretreat heavily stained areas for best results.
• Brush off heavy soil, dust, and hair from items
before washing. Excess dirt or sand can abrade
other fabrics and lead to poor wash
performance.
• For best performance, load clothes as shown.
General Tips
• Check and empty pockets. Paper clips, coins,
matches, and other items can damage clothing
and the washer.
• Close zippers and hooks, and tie drawstrings to
prevent snagging or tangling of clothes.
- Do not press down on items while stacking
them in the drum.
- Load clothes loosely, and do not overfill the
drum. Clothes need room to circulate in order
to get clean.
20 OPERATION
• Combine large and small items in the drum.
Load large items first. Large items should not be
more than half of the total load.
• The washer can be fully loaded, but the drum
should not be tightly packed with items. The
door of the washer must close easily.
• The washer will not fill or operate with the door
open.
Bulky Items
• Wash thick, bulky items individually. Heavy
blankets, comforters, bedspreads, or pet beds
can get tangled or cause an unbalanced load if
combined with other items.
Small Items
• Do not wash a single small item. Add enough
similar items to the load to prevent an out-ofbalance load.
• Wash small, light items in a mesh bag. Small
items can get caught in the impeller at the
bottom of the drum, and brassiere hooks can
snag on other clothing or the drum.
• Never use more than the maximum amount of
detergent recommended by the manufacturer.
Using too much detergent can lead to
oversudsing, poor rinsing, detergent buildup in
clothing, and residue buildup that can contribute
to odors in the washer.
• Do not use more than one single-use detergent
pack in the washer. Using too much detergent
may cause oversudsing and unsatisfactory
performance. Reduce detergent amount or add
an extra rinse if detergent residue is left on
fabrics. To add an extra rinse, select the Extra Rinse option.
a Maximum fill line
b Average load fill line
c Liquid detergent
d Powdered detergent
Adding Cleaning Products
About Detergent Use
This washer is designed for use with only HE (HighEfficiency) detergents.
• HE detergents produce fewer suds, dissolve
more efficiently to improve washing and rinsing
performance, and help to keep the interior of
the washer clean. Using detergent that is not HE
may cause oversudsing and unsatisfactory
performance which could result in error codes,
cycle failure, and washer damage.
• Detergents designated as HE-compatible may
not provide optimal results.
• For proper wash performance, always measure
detergent using the measuring device provided
by the detergent manufacturer. For an average
load, use less than half of the recommended
maximum. Use less detergent for soft water,
light soil, or smaller loads.
• Use extra care when measuring 2X and 3X
concentrated detergents because even a small
amount of extra detergent can lead to problems.
Single-Use Detergent Packs / Gel or
Tablet Detergents
Place liquid or powdered detergent packs, or gel
or tablet detergents in the drum before loading
laundry. Do not place these detergents in the
dispenser.
Using the Dispenser
To add cleaning products to the automatic
dispenser:
1 Open the dispenser drawer.
2 Load the laundry products into the
appropriate compartments.
• Follow the manufacturer’s
recommendations when adding cleaning
products.
a Main wash detergent compartment
CAUTION
b Liquid fabric softener compartment
c Pre-wash detergent compartment
3 Gently close the detergent dispenser drawer
before starting the cycle.
• Slamming the drawer closed may result in
the detergent overflowing into another
compartment or dispensing into the drum
earlier than programmed.
• Be careful not to get a hand caught in the
drawer while closing.
• It is normal for a small amount of water to
remain in the dispenser compartments at
the end of the cycle.
• Do not place or store laundry products, such as
detergent, bleach, or liquid fabric softener, on
top of your washer. These products can damage
the washer’s finish and controls.
Main Wash Detergent Compartment
This compartment holds laundry detergent for the
main wash cycle. Either powdered or liquid
detergent may be used in this compartment.
• The detergent is added to the load at the
beginning of the cycle. Always use HE (HighEfficiency) detergent with your washer.
• Do not exceed the maximum fill line. Using too
much detergent can result in detergent buildup
in clothing and the washer.
• Liquid or powdered color-safe bleach may be
added to the main wash compartment with
detergent of the same type. Do not mix liquids
and powders
• If the dispenser has a liquid detergent cup and
insert:
- Make sure they are in place when using liquid
detergent.
- Make sure to remove them when using
powdered detergent. Powdered detergent will
21OPERATION
not dispense with the liquid detergent cup and
insert in place.
• When using powdered detergent, remove the
insert and liquid detergent cup from the
dispenser. Powdered detergent will not dispense
with the liquid detergent cup and insert in place.
• If you use a detergent that does not dissolve
easily or a detergent with high viscosity, it will
leave a residue and clog the dispenser.
Fabric Softener Compartment
This compartment holds fabric softener, which is
automatically dispensed during the final rinse
cycle. Either powdered or liquid fabric softener
may be used.
• Do not exceed the maximum fill line. Using too
much fabric softener may stain clothes or cause
buildup on fabrics or in the washer.
• Dilute concentrated fabric softeners with warm
water.
• Never pour fabric softener directly onto the load
or into the drum.
Pre-wash Detergent Compartment
Add liquid or powdered detergent to this
compartment when using the Pre-wash option.
Always use HE (High-Efficiency) detergent with
your washer.
• When using the Pre-wash option, liquid
detergent for the main wash needs to be loaded
in the liquid detergent cup accessory in the main
wash dispenser (where applicable), to prevent it
from being dispensed with the pre-wash
detergent.
• The amount of detergent added for the Pre-wash option is 1/2 the amount recommended
for the main wash cycle. For example, if the main
wash cycle requires one measure of detergent,
add 1/2 measure for the Pre-wash option.
ENGLISH
22 OPERATION
NOTE
NOTE
Control Panel
Control Panel Features
a Power On/Off Button
• Press this button to turn the washer on or off.
• Pressing this button during a cycle will cancel that cycle and any load settings will be lost.
• The door will unlock after a brief pause.
• If there is any water remaining in the drum after the washer shuts off, it will drain after a delay. The
washer can be restarted at any time before the drain begins. However, once the water begins to drain,
all functions will be suspended until the water has been completely drained and the washer shuts off.
b Cycle Selector Knob
• Turn this knob to select the desired cycle.
• Once the desired cycle has been selected, the standard presets will appear in the display. These
settings can be adjusted using the Cycle Modifier buttons at any time before starting the cycle.
c Start/Pause Button
• Press this button to start the selected cycle.
• If the washer is running, use this button to pause the cycle without losing the current settings.
• If the Start/Pause button is not pressed to start the selected cycle, after a delay the washer
automatically turns off and all cycle settings are lost. Any water remaining in the drum will be drained.
d Option and Extra Function Buttons
• These buttons allow you to select additional cycle options. Certain buttons also allow you to activate
special functions by pressing and holding the button for 3 seconds.
e Cycle Modifier Buttons
• Use these buttons to adjust the wash temperature, spin speed and soil level settings for the selected
cycle.
• The current settings are shown in the display.
• Press the button for that option to select other settings.
f Time and Status Display
Time and Status Display
NOTE
a AI DD Indicator
• AI DD provides the appropriate drum rotation actions after load sensing is completed.
• This indicator lights up when the Normal cycle is selected and operated.
b Cycle Status Indicators
• These LEDs will blink when a cycle is selected to indicate which stages will run.
• When a cycle is running, the LED for the active stage will blink, and the LEDs for the remaining stages
will remain steady. Once a stage is complete, the LED will turn off. If a cycle is paused, the active stage
LED will stop blinking.
c Estimated Time Remaining
• When a cycle is selected, the default time for that cycle is displayed. This time will change as modifiers
or options are selected.
• If the display shows
size.
• The time shown is only an estimate. This time is based on normal operating conditions. Several
external factors (load size, room temperature, incoming water temperature, etc.) can affect the actual
time.
-I--, then the time will be displayed after the load sensing has detected the load
23OPERATION
ENGLISH
• Once the Start/Pause button is pressed, the washer will measure the size of the load. The estimated
time may change once the load size has been measured.
• If the Delay Wash function is set, the remaining delay time counts down until the cycle begins.
d Signal Indicator
• This indicator lights up when the signal is turned off.
e Control Lock Indicator
• This indicator lights up when the control panel is locked.
• CL and the remaining wash time are displayed, in turn, on the time remaining display.
• When this function is set, all controls are disabled except for the Power button.
f Wi-Fi Indicator
• This indicator is lit when the product is connected to a home Wi-Fi network.
g Remote Start Indicator
• This indicator lights up when the Remote Start feature is activated.
h Door Lock Indicator
• This indicator lights up when the cycle starts and the door is locked.
• The indicator light stays on until the cycle is paused, stopped or has finished.
24 OPERATION
NOTE
Wash Cycles
The wash cycles are designed for specific types of wash loads. Select the cycle that best matches the load
contents for maximum wash performance and fabric care. See Sorting Laundry section for best results,
and follow the fabric care labels on your garments. For a guide to fabric care symbols, see Sorting
Laundry section.
Cycle Guide
Turn the knob or press the button to select the desired cycle. When you select a wash cycle, the light for
the corresponding wash cycle will turn on.
• Whenever load weights are mentioned, assume 1 lb (0.45 kg) = 1 thick bath towel (dry).
CycleNormal
DescriptionUse to wash all normal items such as cotton, linen, shirts, jeans or mixed loads, except
delicate fabrics such as wool or silk.
•Pressing the Start/Pause button without selecting a cycle will cause the Normal
cycle to begin immediately, using the default settings.
Wash Temp.Default: WarmAvailable: All
Spin SpeedDefault: HighAvailable: All
CycleHeavy Duty
DescriptionSuitable for washing heavily soiled laundry, such as cotton fabrics, using more powerful
wash motions.
• When washing large loads, there will be brief periods of 2 minutes or more
without agitation. These soak periods are part of the cycle’s design, and are
normal.
Wash Temp.Default: WarmAvailable: Ex Hot, Hot, Warm
Spin SpeedDefault: HighAvailable: All
CycleBulky/Large
DescriptionSuitable for washing blankets or bulky items which have difficulty absorbing water, such
as pillows, blankets, comforters, sheets or pet bedding.
• Do not use this cycle to wash a mixed load of bedding and non-bedding items.
• Do not mix large/bulky items with smaller articles of clothing.
• Do not wash excessively large items. If large/bulky items do not fit easily into the
drum, there may not be enough room for them to move during washing.
Wash Temp.Default: Tap ColdAvailable: Hot, Warm, Cold, Tap Cold
Spin SpeedDefault: HighAvailable: High, Med, Low, No Spin
CycleSanitary
DescriptionThis cycle reduces bacteria on laundry when used in conjunction with bleach, without high
energy consumption.
Wash Temp.Default: Ex HotAvailable: Ex Hot
NOTE
CycleSanitary
Spin SpeedDefault: HighAvailable: High, Med, Low, No Spin
CycleBaby Wear
DescriptionThis cycle helps wash food stains from baby clothes using a powerful rinse.
Wash Temp.Default: Ex HotAvailable: Ex Hot
Spin SpeedDefault: HighAvailable: High, Med, Low, No Spin
25OPERATION
ENGLISH
Cycle
DescriptionThis cycle is a powerful, high-temperature cycle designed specifically to reduce certain
allergens.
Allergiene
TM
• Selecting this cycle automatically incorporates steam into the wash cycle.
• This cycle can significantly reduce allergens in bedding and clothing.
• This cycle helps reduce dust mite populations and helps reduce allergens. Due to
the higher energy and temperatures used, this cycle is not recommended for wool,
silk, leather, or any other delicate or temperature sensitive items.
Wash Temp.Default: Ex HotAvailable: Ex Hot
Spin SpeedDefault: Ex HighAvailable: All
CycleTub Clean
DescriptionThis is a special cycle designed to clean the inside of the washer.
CycleDelicates
DescriptionSuitable for washing dress shirts/blouses, nylons, lingerie, or sheer and lacy clothes which
can easily be damaged.
Wash Temp.Default: ColdAvailable: Hot, Warm, Cold, Tap Cold
Spin SpeedDefault: MedAvailable: Med, Low, No Spin
CycleHand Wash/Wool
DescriptionThis cycle is for washing shrinkable woolen or hand-washable items requiring delicate
care. Only wash woolen items that are labeled machine washable or hand-washable.
• Laundry weight should be less than 8 pounds (3.6 kg) to prevent damage to the
fabric.
• Use only natural or wool-safe detergent and load 1/2 of the normal amount of
detergent.
• This cycle uses a gentle tumble rotation angle and low-speed spin for the ultimate
fabric care.
Wash Temp.Default: WarmAvailable: Hot, Warm, Cold, Tap Cold
Spin SpeedDefault: MedAvailable: Med, Low, No Spin
26 OPERATION
CyclePerm. Press
DescriptionUse this cycle to minimize wrinkles when washing tablecloths or “wrinkle-free” clothes.
Wash Temp.Default: HotAvailable: All
Spin SpeedDefault: HighAvailable: All
CycleSportswear
DescriptionWashes special garments like sports and outdoor wear.
• Use for water-repellent fabric laminate used on clothing.
Wash Temp.Default: HotAvailable: Hot, Warm, Cold, Tap Cold
Spin SpeedDefault: MedAvailable: Med, Low, No Spin
CycleSpeed Wash
DescriptionQuickly washes lightly soiled clothing and small loads. For high wash and rinse efficiency,
wash small loads of 2-3 lightly soiled garments.
• Use very little detergent in this cycle. To add an extra rinse, use the Extra Rinse
option.
Wash Temp.Default: ColdAvailable: Hot, Warm, Cold, Tap Cold
Spin SpeedDefault: MedAvailable: All
CycleDrain+Spin
DescriptionThis cycle is for draining and spinning without the wash and rinse cycle, or for removing
the load from the washing machine in the middle of the cycle.
• You can change the spin speed by pressing the Spin button repeatedly until the
desired speed is selected.
CycleDownloaded (Rinse+Spin)
DescriptionYou can use a smartphone to download a specialized cycle to this cycle position.
• The default cycle is Rinse+Spin. This cycle is also available for download.
• Refer to the LG ThinQ application to see the cycles available for download.
Spin SpeedDefault: Ex HighAvailable: All
Available Options
NOTE
27OPERATION
•For the Drain + Spin cycle, only the Delay Wash and Add Item options can be selected.
•The Delay Wash and Add Item options are available for every cycle in this table.
CycleHeavy SoilExtra RinsePre-wash
Normal
Heavy Duty
Bulky/Large
Sanitary
Baby Wear
Allergiene
Delicates
Hand Wash/Wool
Perm. Press
Sportswear
Speed Wash
TM
###
###
##
##
##
##
##
##
###
##
###
ENGLISH
28 OPERATION
NOTE
NOTE
NOTE
Cycle Modifiers
About Modifier Buttons
Each cycle has default settings that are selected
automatically. You can also customize these
settings using the cycle modifier buttons.
• Repeatedly press the button for the desired
modifier until the indicator light for the desired
setting is lit.
• The washer automatically adjusts the water level
for the type and size of wash load for best results
and maximum efficiency.
• This is a high-efficiency washer, and the water
levels may be much lower than you expect. This
is normal, and cleaning/rinsing performance will
not be compromised.
• The setting lights up when it is selected.
• To protect your garments, not every wash
temperature, spin speed, soil level, or option is
available with every cycle.
• A chime will sound twice and the LED will not
light if the desired setting is not allowed for the
selected cycle.
• Follow the fabric care labels on the garment for
best results.
Temp.
Make sure the wash temperature is suitable for
the type of load you are washing.
• Press the Temp. button repeatedly to select the
wash and rinse temperature combination for the
selected cycle.
• All rinses use unheated cold water.
• Cold rinses use less energy. The actual cold rinse
temperature depends on the temperature of the
cold water at the faucet.
• Your washer features a heating element to boost
the hot water temperature for Ex Hot settings.
This provides improved wash performance at
normal water heater settings.
Spin
Higher spin speeds extract more water from
clothes, reducing drying time and saving energy.
•Press the Spin button repeatedly until the
desired speed is selected.
• Some fabrics, such as delicates, require a slower
spin speed.
Options and Extra Functions
Your washer includes several additional cycle
options to customize cycles to meet your individual
needs.
• Select the desired option after selecting the
desired cycle and settings.
• The LED for the option will light when the option
is selected.
• To protect your garments, not every option is
available with every cycle.
• A chime will sound twice and the LED will not
light if the selected option is not allowed for the
selected cycle.
Using the Pre-wash Option
This option adds a pre-wash (for about 15 - 17
minutes) for improved cleaning of heavily soiled
or stained clothing.
• If you select Pre-wash after putting the
detergent directly in the drum, the detergent
may be washed away, reducing the washing
performance.
Remote Start
Use a smartphone to control your washer
remotely.
• For more information, see SMART FUNCTIONS
in this manual.
Delay Wash
Once you have selected the cycle and other
settings, press the Delay Wash button to delay the
start of the wash cycle.
• Each press of this button increases the delay
time by 1 hour, for up to 19 hours.
29OPERATION
NOTE
WARNING
NOTE
NOTE
• Once the desired delay time is set, press the
Start/Pause button to start the delay time.
• If the Start/Pause button is not pressed to begin
the delay time, the washer automatically turns
off after a certain time and all cycle settings are
lost.
Wi-Fi
When the washer is connected to a home Wi-Fi
network, the
• To connect the washer to the LG ThinQ
application, press and hold the Delay Wash
button for 3 seconds.
f icon on the control panel is lit.
Add Item
Use this function to add garments or remove
foreign objects like coins or keys after the cycle has
started.
1 Press the Add Item button while the wash
cycle is running.
• The cycle pauses and the door unlocks.
• To preserve wash performance, wash time may
be extended depending on when garments are
added to a cycle.
• Be careful when opening the door as wet
laundry may drip or fall out.
Extra Rinse
This option adds an extra rinse to the selected
cycle. Use this option to help ensure the removal
of detergent or bleach residue from fabrics.
•Press the Extra Rinse button to add additional
rinses to the cycle.
Heavy Soil
Select this option to wash heavily soiled laundry
with more power than the standard cycle.
•Press the Heavy Soil button to select the option.
Control Lock
Use this function to disable the controls. This
function can prevent children from changing
cycles or operating this washer.
ENGLISH
2 Open the door, add garments or remove
foreign objects, and close the door.
3 Press the Start/Pause button to resume the
cycle. The cycle continues automatically.
• Do not attempt to force the door to open when
locked. Doing so could result in damage to the
appliance, malfunction, or personal injury.
• If the water level and temperature are safe, the
door lock LED turns off and the door unlocks
once the wash movement has stopped.
• If the water level is too high, the door will not
unlock, and this function cannot be used.
• If the temperature in the drum is higher than
113 ℉ (45 ℃), a short warning chime sounds and
this function is not allowed for safety.
• This function is disabled during the Tub Clean
cycle.
• The function does not lock the door.
• Once this function is set, all buttons are locked
except the Power button.
• When the controls are locked,
remaining time are alternately shown on the
display during the wash cycle.
• Turning off the power will not reset this function.
You must deactivate this function before you can
access any other options and functions.
CL and the
Locking/Unlocking the Control Panel
1 Turn on the power.
2 Press and hold the Delay Wash and Add Item
buttons at the same time for 3 seconds to
activate/deactivate this function.
• When the function is deactivated, a chime will
sound and the remaining time for the current
cycle will reappear on the display.
30 OPERATION
Signal
The washer plays a melody when the wash cycle is
finished. The buttons make a sound each time a
button is pressed. Use this button to turn the
melody and button tones on or off.
• To turn the function on/off, press and hold the
Extra Rinse and Pre-wash buttons at the same
time for 3 seconds.
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