LG WM1455HWA, WM1455HVA Owner's Manual

OWNER'S MANUAL
WASHER
Read this owner's manual thoroughly before operating the appliance and keep it handy for reference at all times.
ENGLISH
WM1455H*A
MFL71521482
Rev.01_022521
Copyright © 2020-2021 LG Electronics Inc. All Rights Reserved.
2
TABLE OF CONTENTS
3 IMPORTANT SAFETY
INSTRUCTIONS
3 READ ALL INSTRUCTIONS BEFORE USE 3 WARNING STATEMENTS 6 CAUTION STATEMENTS
7 PRODUCT OVERVIEW
7 Product Features
9 INSTALLATION
9 Before Installing 10 Choosing the Proper Location 11 Unpacking and Removing Shipping Material 11 Connecting the Water Inlet Hoses 12 Connecting the Drain Hose 14 Leveling the Washer 15 Final Installation Check
17 OPERATION
17 Before Use 18 Sorting Laundry 19 Loading the Washer 20 Adding Cleaning Products 22 Control Panel 24 Wash Cycles 28 Cycle Modifiers 28 Options and Extra Functions
31 SMART FUNCTIONS
31 Using LG ThinQ Application 33 Smart Diagnosis
TM
Function
35 MAINTENANCE
35 Regular Cleaning 35 Periodic Maintenance 39 Care in Cold Climates
41 TROUBLESHOOTING
41 Before Calling for Service
49 LIMITED WARRANTY
49 USA 52 CANADA
IMPORTANT SAFETY INSTRUCTIONS
WARNING
3IMPORTANT SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USE
Safety Messages
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and follow all safety messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or injure you and others. All safety messages will follow the safety alert symbol and either the word WARNING or CAUTION.
These words mean:
WARNING
You may be killed or seriously injured if you do not follow instructions.
CAUTION
You may be injured or cause damage to the product if you do not follow instructions.
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what may happen if the instructions are not followed.
WARNING STATEMENTS
ENGLISH
• To reduce the risk of explosion, fire, death, electric shock, scalding or injury to persons when using this product, follow basic precautions, including the following:
Installation
• Adhere to all industry recommended safety procedures including the use of long-sleeved gloves and safety glasses.
• Never attempt to operate this appliance if it is damaged, malfunctioning, partially disassembled, or has missing or broken parts, including a damaged cord or plug.
• Before use, the appliance must be properly installed as described in this manual.
• To reduce the risk of severe injury or death, follow all installation instructions.
• Refer to the INSTALLATION INSTRUCTIONS for detailed grounding procedures. Installation instructions are packed with the appliance for the installer’s reference. If the appliance is moved to a new location, have it checked and reinstalled by qualified service personnel.
• Moving or installation of the appliance requires two or more people.
• Do not install the appliance in humid spaces.
• Store and install the appliance where it will not be exposed to temperatures below freezing or exposed to outdoor weather conditions.
• This appliance is not designed for maritime use or for mobile installations such as in RVs, trailers, or aircraft.
• Keep packing materials out of the reach of children. Packaging material can be dangerous for children. There is a risk of suffocation.
4 IMPORTANT SAFETY INSTRUCTIONS
• Destroy the carton, plastic bag, and other packing materials after the appliance is unpacked. Children might use them for play. Cartons covered with rugs, bedspreads, or plastic sheets can become airtight chambers.
• The appliance must be installed and electrically grounded by qualified service personnel in accordance with local codes.
• When installing or moving the appliance, be careful not to pinch, crush, or damage the power cord.
• Connect to a properly rated, protected, and sized power circuit to avoid electrical overload.
• This appliance must be positioned near to an electrical power supply.
• Disconnect the power cord, house fuse or circuit breaker before installing or servicing the appliance.
• The power cord of this appliance is equipped with a 3-prong (grounding) plug which mates with a standard 3-prong (grounding) wall outlet to minimize the possibility of electric shock from this appliance.
• Do not, under any circumstances, cut or remove the third (ground) prong from the power cord.
• Use new hoses when connecting the washer to the water supply. Do not reuse old hoses.
Operation
• Read all instructions before using the appliance and save these instructions.
• Use this appliance only for its intended purpose.
• If the product has been submerged in water, sitting in standing water, or waterlogged, do not come in contact with the product and immediately contact an LG Electronics Customer Information Center for instructions before resuming use.
• If you detect a strange sound, a chemical or burning smell, or smoke coming from the appliance, unplug it immediately, and contact an LG Electronics Customer Information Center.
• Under certain conditions, hydrogen gas may be produced in a hot-water system that has not been used for two weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot-water system has not been used for such a period, before using the appliance, turn on all hot water faucets and let the water flow from each for several minutes. This will release any accumulated hydrogen gas. As the gas is flammable, do not smoke or use an open flame during this time.
• Do not reach into the washer if the tub or drum, agitator, or any interior parts are moving. Before loading, unloading, or adding items, press Start/Pause and allow the tub or drum to coast to a complete stop before reaching inside.
• This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning the use of the appliance by a person responsible for their safety.
• Do not allow children or pets to play on, in or with the appliance. Close supervision is necessary when the appliance is used near children or pets.
• Keep laundry products out of children’s reach. To prevent injury to persons, observe all warnings on product labels.
• Repair or immediately replace all power cords that have become frayed or otherwise damaged. Do not use a cord that shows cracks or abrasion damage along its length or at either end.
• Never unplug the appliance by pulling on the power cord. Always grip the plug firmly and pull straight out from the outlet.
• Do not use an extension cord or adapter with this appliance.
• Do not grasp the power cord or touch the appliance controls with wet hands.
• Do not modify or extend the power cord.
• If the electrical supply cord is damaged, it must only be replaced by the manufacturer or its service agent or a similar qualified person in order to avoid a hazard.
• Do not put oily or greasy clothing, candles or flammable materials on top of the appliance.
• Keep the area underneath and around your appliances free of combustible materials (lint, paper, rags, etc.), gasoline, chemicals and other flammable vapors and liquids.
• Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.
• Do not mix chlorine bleach with ammonia or acids such as vinegar. Follow package directions when using laundry products. Incorrect usage can produce poisonous gas, resulting in serious injury or death.
• Never use harsh chemicals, abrasive cleaners, or solvents to clean the washer. They will damage the finish.
• Do not wash laundry that has been previously cleaned in, washed in, soaked in, or spotted with gasoline, dry-cleaning solvents, vegetable or cooking oil, or other flammable or explosive substances, as they give off vapors that could ignite or explode.
• Do not add gasoline, dry cleaning solvents, or other flammable or explosive substances to the wash water. These substances give off vapors that could ignite or explode.
• In the event of a gas leak (propane gas, LP gas, etc.), do not operate this or any other appliance. Open a window or door to ventilate the area immediately.
• Do not tamper with controls.
• Fix the drain hose securely in place to avoid flooding.
• Do not abuse, sit on, or stand on the door of the appliance.
• Always check the inside of the appliance for foreign objects.
• Do not allow water, bleach or other liquids to sit in the drum for extended periods. Doing so can corrode the drum or cause mildew or odors.
• Do not dry unwashed items in the appliance.
5IMPORTANT SAFETY INSTRUCTIONS
ENGLISH
Maintenance
• Do not repair or replace any part of the appliance. All repairs and servicing must be performed by qualified service personnel unless specifically recommended in this owner’s manual. Use only authorized factory parts.
• Disconnect this appliance from the power supply before cleaning and attempting any user maintenance. Turning the controls to the OFF position does not disconnect this appliance from the power supply.
• Remove any dust or foreign matter from the power plug pins.
• Do not disassemble or repair the appliance by yourself.
• Remove the door before the appliance is removed from service or discarded to avoid the danger of children or small animals getting trapped inside.
• Make sure the dispenser drawer or lid is closed at all times when not being filled with laundry products.
Grounding Instructions
• Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check with a qualified electrician or service personnel if you are in doubt whether the appliance is properly grounded. Do not modify the plug provided with the appliance; if it will not fit the outlet, have a proper outlet installed by a qualified electrician.
• The appliance must be grounded. In the event of a malfunction or breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for electric current. The appliance is equipped with a cord having an equipment-grounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is installed and grounded in accordance with all local codes and ordinances.
6 IMPORTANT SAFETY INSTRUCTIONS
CAUTION
CAUTION STATEMENTS
• To reduce the risk of minor or moderate injury to persons, malfunction, or damage to the product or property when using this product, follow basic precautions, including the following:
Installation
• Install the product on a firm and level floor.
Operation
• Do not place objects on top of the appliance.
• Turn off the water faucets and unplug the appliance if the appliance is to be left for an extended period of time, such as during vacations.
• ALWAYS follow the fabric care instructions supplied by the garment manufacturer.
• Use fabric softeners or products to eliminate static only as recommended by the manufacturer.
• Do not combine laundry products for use in one load unless specified on the label.
• Do not touch draining water which may be hot.
• If the drain hose and the water inlet hose are frozen in winter, defrost them before using the appliance.
• Do not store or spill liquid detergents, cleaners, or bleaches (chlorine bleach, oxygen bleach) on the appliance. Doing so may result in corrosion, discoloration or damage to the surface of the appliance.
• Clothing or articles that are waterproof or water-resistant must be washed in the Waterproof, Bedding, Bulky/Large, or Jumbo Wash cycle only. (Examples include water resistant clothing, mattress covers, outdoor clothes, and plastic mats.) Failure to do so may result in personal injury or damage to the washer, clothes, walls, floor, and surrounding objects due to abnormal vibration.
SAVE THESE INSTRUCTIONS
PRODUCT OVERVIEW
WARNING
7PRODUCT OVERVIEW
Product Features
The images in this guide may be different from the actual components and accessories, which are subject to change by the manufacturer without prior notice for product improvement purposes.
• For your safety and for extended product life, use only authorized components. The manufacturer is not responsible for product malfunction, property damage or bodily injury caused by the use of separately purchased unauthorized components, parts, or non-LG products.
Front View
Rear View
ENGLISH
a Control Panel
b Detergent Dispenser Drawer
c Drum
d Door
e Door Seal
f Drain Pump Filter Cover
g Leveling Feet
h Drain Hose
i Drain Pump Filter
a Water Inlets
b Shipping Bolts
c Power Cord
d Drain Hose
8 PRODUCT OVERVIEW
Accessories
Included Accessories
a
Non-skid Pads
b Hole Caps
c Wrench
d Tie Strap
e Elbow Bracket (for securing drain hose)
Required Accessories
Hot and Cold Water Hoses
a
Product Specifications
Model WM1455H*A
Electrical
Requirements
Min. / Max. Water
Pressure
Dimensions (Width X
Height X Depth)
Maximum Depth with
Door Open
Net Weight 154.3 lb (70 kg)
Max. Spin Speed 1400 rpm
20 psi - 120 psi (138 kPa
24'' X 33 1/2'' X 22 1/4''
(60 cm X 85 cm X 56.5
43 1/4'' (110 cm)
120 V~, 60 Hz
- 827 kPa)
cm)
INSTALLATION
WARNING
abc
ef
9INSTALLATION
Before Installing
Installation Overview
Please read the following installation instructions first after purchasing this washer or transporting it to another location.
ENGLISH
a Choosing the Proper Location
b Unpacking and Removing Shipping Material
c Connecting the Inlet Hoses
d Connecting the Drain Hose
e Leveling the Washer
f Final Installation Check
• Moving or installation of the appliance requires two or more people. Failure to follow these instructions may result in injury.
• Store and install the appliance where it will not be exposed to temperatures below freezing or exposed to outdoor weather conditions. Failure to follow this warning can cause product or part failure, serious injury, fire, electric shock, or death.
• Properly ground the washer to conform with all governing codes and ordinances. Failure to follow this warning can cause serious injury, fire, electric shock, or death.
• To ensure proper airflow, do not block the large opening on the bottom of the washer with carpeting or other materials.
• Do not remove the ground prong from the power cord. Do not use an adapter or extension cord. Plug into a grounded 3-prong outlet. Failure to follow this warning can cause serious injury, fire, electric shock, or death.
10 INSTALLATION
WARNING
FE
E
G
D
C
B
A
• Certain internal parts are intentionally not grounded and may present a risk of electric shock only during servicing. Service personnel- Do not contact the following parts while the appliance is energized: pump, valve, motor, control board.
Tools Needed
a Pliers
b Flat-Blade Screwdriver
c Level
Choosing the Proper Location
Check the following requirements for the install location before installing the washer.
• Allow for sufficient space between the walls and the washer for installation.
• Make sure that the floor is clean, dry and free of dust, dirt, water and oil so the leveling feet cannot slide easily. Leveling feet that can move or slide on the floor can contribute to excess vibration and noise.
• If the floor has too much flex, reinforce it to make it more rigid. If the floor is not solid, it may cause severe vibration and noise.
• If a drain pan must be used, take extra care to follow the instructions provided with the drain pan and make sure the leveling feet are adjusted for firm and even contact with the pan. Use of drain pans and failure to properly level the washer may result in increased vibration and noise during operation.
• It is the personal responsibility and obligation of the washer owner to have a proper outlet installed by a qualified electrician.
Flooring
• To minimize noise and vibration, install the washer on a level, solidly constructed floor capable of supporting the washer without flexing or bouncing.
• The washer must be installed on firm flooring to minimize vibration during the spin cycle. Concrete flooring is best, but a wood floor is sufficient, provided it is built to FHA standards.
• The floor under the washer must not slope more than 1 inch (2.5 cm) from front to back or side to side.
• Installing on carpeting and soft tile surfaces is not recommended.
• Never install the washer on a platform or weakly supported structure.
Floor Installation
To ensure sufficient clearance for water inlet hoses, drain hose and airflow, allow minimum clearances of at least 1 inch (2.5 cm) at the sides and 4 inches (10 cm) behind the washer. Be sure to allow for wall, door, or floor moldings that may increase the required clearances.
Power Outlet
• The power outlet must be within 60 inches (1.5 m) of either side of the washer.
• Position the washer so that the outlet and plug are easily accessible.
• Do not overload the outlet with more than one appliance.
• The outlet must be grounded in accordance with current electrical wiring codes and regulations.
• Use a time-delay fuse or circuit breaker.
Dimensions and Clearances
A 21'' (53 cm)
B 43 1/4'' (110 cm)
C 22 1/4'' (56.5 cm)
D 4'' (10 cm)
E1'' (2.5 cm)
11INSTALLATION
CAUTION
CAUTION
NOTE
WARNING
Dimensions and Clearances
F 24'' (60 cm)
G1/4'' (0.5 cm)
Unpacking and Removing Shipping Material
Remove all shipping materials from the washer for proper operation and inspect it for shipping damage.
• Failure to remove shipping materials can cause excessive noise and vibration.
Unpacking Shipping Material
*Some models do not ship with drum support.
Lift the washer off the foam base.
• After removing the carton and shipping material, lift the washer off the foam base.
• Make sure the plastic drum support off with the base and is not stuck to the bottom of the washer.
• If you must lay the washer down to remove the carton base b, always protect the side of the washer and lay it carefully on its side. Do not lay the washer on its front or back.
a* comes
• Remove the bolt assemblies (bolts and retainers) by wiggling them slightly while pulling them out.
ENGLISH
2 Install the hole caps.
• Locate the hole caps d included in the accessory pack or attached to the back of the washer. Install the caps in the holes left by the bolt assemblies.
• Once removed, save the bolt assemblies for future use. To prevent damage to internal components, do not transport the washer without reinstalling the shipping bolts. Failure to remove shipping bolts and retainers may cause severe vibration and noise, which can lead to permanent damage to the washer.
*
Removing Shipping Material
1 Remove the bolt assemblies.
• Starting with the bottom two shipping bolts
c , use the included wrench to fully loosen
all 4 shipping bolts by turning them counterclockwise.
• The power cord is secured to the back of the washer with a shipping bolt to help prevent operation with shipping bolts in place.
Connecting the Water Inlet Hoses
To avoid the risk of costly water damage, purchase and install new water inlet hoses when installing the washer.
• Do not overtighten the hoses or cross-thread the hose fittings. Overtightening or cross-threading
12 INSTALLATION
NOTE
WARNING
can damage the valves or couplings, resulting in leaking and property damage.
• Do not reuse old hoses. Use only new hoses when installing the washer. Old hoses could leak or burst causing flooding and property damage. Contact an LG Customer Information Center for assistance in buying hoses.
• Periodically check the hoses for cracks, leaks, and wear, and replace the hoses every five years.
• Do not stretch the water hoses intentionally, and make sure that they are not pinched, crushed or kinked by other objects.
• Water supply pressure must be between 20 psi and 120 psi (138 - 827 kPa). If the water supply pressure is more than 120 psi, a pressure reducing valve must be installed.
• Your hot water heater should be set to deliver water at 120–135 °F (48–57 °C) to allow the washer to properly control wash temperatures.
• Do not store or install the washer in a location subject to freezing temperatures. Damage to the water inlet hoses and internal mechanisms of the washer can result. If the washer was exposed to freezing temperatures prior to installation, allow it to stand at room temperature for several hours before use and check for leaks prior to operation.
• Do not use flood-preventing hoses with auto shut off devices. The devices can be tripped during fill and prevent the washer from filling properly.
How to Connect the Water Inlet Hoses
• Connect the blue hose to the cold water faucet and the red hose to the hot water faucet.
3 Flush out the inlet hoses.
• After the hoses are connected, turn on the water faucets and flush out any foreign substances such as dirt, sand, or sawdust.
• Let the water drain into a bucket, and check the water temperature to make sure you’ve connected the hoses to the correct faucets.
4 Attach the inlet hoses to the back of the
washer.
• Attach the hot water inlet hose to the hot water inlet on the back of the washer. Attach the cold water inlet hose to the cold water inlet on the back of the washer.
• Tighten the fittings securely. Turn on both faucets all the way and check for leaks at both ends of the hoses.
1 Check the fittings and seals. Inspect the
threaded fitting on each hose and make sure there is a rubber seal a in place in both ends of each hose to prevent leaking.
2 Connect the water supply hoses.
• Connect the water inlet hoses to the hot and cold water faucets tightly by hand and then tighten another 2/3 turn with pliers.
Connecting the Drain Hose
Connect the drain hose to either a standpipe or laundry tub.
• The drain hose should always be properly secured. Failure to properly secure the drain
13INSTALLATION
NOTE
4 "
(10 cm)
hose can result in flooding and property damage.
• The drain must be installed in accordance with any applicable local codes and regulations.
• Make sure that the drain hose is not stretched, pinched, crushed, or kinked.
• The end of the drain hose should be located a minimum of 24" (61 cm) and a maximum of 96" (244 cm) above the bottom of the washer.
• For best results, locate the end of the drain hose no higher than 66" (168 cm) above the bottom of the washer. As the drain outlet is raised beyond 66" (168 cm), the drain function will be increasingly affected.
• Never create an airtight seal between the hose and the drain with tape or other means. If no air gap is present, water can be siphoned out of the drum resulting in poor wash/rinse performance or clothing damage.
Using a Standpipe to Drain
1 Clip the end of the hose into the elbow
bracket.
• Connect the elbow bracket a within 4
inches (10 cm) of the end of the drain hose. If the drain hose is extended more than 4 inches (10 cm) beyond the end of the elbow bracket, mold or microorganisms could spread to the inside of the washer.
3 Use the provided tie strap b to secure the
drain hose in place.
4 If the water valves and drain are built into the
wall, fasten the drain hose to one of the water hoses with the provided tie strap side on inside).
24 - 96 "
(61 - 244 cm)
c (ribbed
24 - 96 "
(61 - 244 cm)
Using the Laundry Tub to Drain
1 Clip the end of the hose into the elbow
bracket.
• Connect the elbow bracket a within 4
inches (10 cm) of the end of the drain hose. If the drain hose is extended more than 4 inches (10 cm) beyond the end of the elbow bracket, mold or microorganisms could spread to the inside of the washer.
ENGLISH
2 Insert the end of the drain hose into the
standpipe.
4 "
(10 cm)
2 Hang the end of the drain hose over the side
of the laundry tub.
14 INSTALLATION
CAUTION
NOTE
3 Use the provided tie strap to secure the drain
hose in place.
beneath the washer should not exceed 1 inch, and all 4 leveling feet must rest firmly on the floor.
2 Adjust the leveling feet.
• Turn all 4 leveling feet in one direction to raise the washer or the other direction to lower it.
Leveling the Washer
The drum of the washer spins at very high speeds. To minimize vibration, noise, and unwanted movement, the floor must be a solid, level surface.
• Using the washer without leveling it may cause excess vibration and noise, leading to a washer malfunction.
• Adjust the leveling feet only as far as necessary to level the washer. Extending the leveling feet more than necessary can cause the washer to vibrate.
• Before installing the washer, make sure that the floor is clean, dry and free of dust, dirt, water and oil so the washer feet cannot slide easily. Feet that move or slide on the floor can contribute to excessive vibration and noise.
How to Level the Washer
1 Position the washer in its final location.
• Take special care not to pinch, strain, or crush the water and drain hoses. If you have a carpenter’s level check that the washer is level. The slope
a, you can use it to
3 Check the level again.
• Push or rock the top edges of the washer gently to make sure the washer does not rock. If the washer rocks, readjust the leveling feet.
4 Tighten the locknuts b
• Turn the locknuts counterclockwise and tighten them when the washer is level.
Using Non-Skid Pads
If you install the washer on a slippery surface, it may move because of excessive vibration. Incorrect leveling may cause malfunction through noise and vibration. If this occurs, install the non­skid pads under the leveling feet and adjust the level.
15INSTALLATION
WARNING
NOTE
1 Clean the floor to attach the non-skid pads.
• Use a dry rag to remove and clean foreign objects or moisture. If moisture remains, the non-skid pads may slip.
2 Adjust the level after placing the washer in the
installation area.
3 Place the adhesive side c of the non-skid pad
on the floor.
• It is most effective to install the non-skid pads under the front leveling feet. If it is hard to place the pads under the front leveling feet, place them under the back leveling feet.
a This side up
b Remove backing
• Do not damage or cut off the ground prong of the power cord. Doing so may cause death, fire, electric shock, or product malfunction.
• Improper connection of the equipment grounding conductor can result in risk of electric shock. Check with a qualified electrician or service technician if you are in doubt as to whether the appliance is properly grounded. If the plug does not fit the outlet, have a proper outlet installed by a qualified electrician.
• The appliance and outlet must be positioned so that the plug is easily accessible.
• Do not use an adapter or extension cord. Doing so may result in serious injury, fire, electric shock, or death.
• For best performance, plug the appliance into its own individual outlet. This helps prevent overloading house wiring circuits which could cause a fire hazard from overheated wires.
• If necessary, use a new, UL-listed 3-prong (grounding) plug rated at no less than the branch circuit. Do not use an extension cord longer than 3 feet. Failure to follow these warnings may result in serious injury, fire, electric shock, or death.
ENGLISH
4 Recheck the washer’s levelness.
• Push or rock the top edges of the washer gently to make sure the washer does not rock. If the washer rocks, level the washer again.
Final Installation Check
Connecting to the Power Supply
Plug the washer into a 120 V, 60 Hz grounded 3­prong outlet.
• Do not use a worn or damaged power cord or power plug. Replace or repair it immediately. Failure to do so may result in death, fire, electric shock, or malfunction.
• Do not modify the power cord and plug provided with the appliance. Do not damage it when installing or moving the appliance. Doing so may result in death, fire, electric shock, or malfunction.
• Make sure that the appliance is grounded.
• Connect this appliance to a grounded outlet conforming to the rating prior to use. Failure to do so may result in fire, electric shock, or malfunction.
Testing the Washer
Check if the washer is properly installed and run a test cycle.
1 Load the washer with 6 thick bath towels
(approximately 6 pounds).
2 Press the Power button.
3 Select the Downloaded cycle. The default
cycle is Rinse+Spin.
4 Press the Start/Pause button to start the
wash cycle.
5 Make sure that water is supplied, that the
washer does not rock or vibrate excessively, and that it drains well during the spin cycle.
• If water leaks during water supply, see Connecting the Water Inlet Hoses to connect them properly.
• If the washer rocks and vibrates excessively, see
Leveling the Washer to level it again.
16 INSTALLATION
NOTE
• If the drain does not work, see Connecting the Drain Hose to install the hose properly.
OPERATION
WARNING
17OPERATION
Before Use
• To reduce the risk of fire, electric shock, or injury to persons, read the SAFETY INSTRUCTIONS before operating this appliance.
Operation Overview
1 Sort laundry and load the washer.
• Sort laundry by fabric type, soil level, color and load size as needed. Open the door and load items into the washer.
• If using single-use detergent packs, or gel or tablet detergents, place them in the drum before loading the laundry.
2 Add cleaning products.
• Add the proper amount of HE (High-Efficiency) detergent to the detergent dispenser.
• If desired, add bleach or fabric softener to the appropriate areas of the dispenser drawer.
• Do not place liquid or powdered detergent packs, or gel or tablet detergents in the dispenser.
3 Turn on the washer.
• Press the Power button to turn on the washer.
ENGLISH
4 Select a cycle.
• Turn the cycle selector knob or press the cycle buttons repeatedly until the desired cycle is selected.
• The preset wash temperature, spin speed, soil level and option settings for the selected cycle are shown.
•The Normal cycle must be selected in order to change its default settings.
• Pressing the Start/Pause button without selecting a cycle immediately starts the Normal cycle with the default settings.
5 Adjust settings.
• Default settings for the selected cycle can be changed, if desired, using the cycle modifier and option buttons.
• Not all modifiers and options are available on all cycles. A different chime sounds and the LED does not light up if the selection is not allowed.
6 Begin cycle.
• Press the Start/Pause button to begin the cycle. The door locks, and the washer agitates briefly without water to measure the weight of the load.
•If the Start/Pause button is not pressed within a certain time, the washer shuts off and all settings are lost.
18 OPERATION
NOTE
CAUTION
7 End of cycle.
• When the cycle is finished, a melody sounds. Immediately remove the clothing from the washer to reduce wrinkling.
• Check around the door seal when removing the load for small items that may be caught in the seal.
• The washer rotates the laundry in a way that allows it to use less water while still fully saturating the clothing. It is normal to be unable to see water during the wash cycle.
• If the temperature or the water level inside the machine is too high, the door locks and cannot be opened.
Sorting Laundry
• Clothing or articles that are waterproof or water-resistant must be washed in the Waterproof, Bedding, Bulky/Large, or Jumbo Wash cycle only. (Examples include water resistant clothing, mattress covers,
outdoor clothes, and plastic mats.) Failure to do so may result in personal injury or damage to the washer, clothes, walls, floor, and surrounding objects due to abnormal vibration.
• Remove the stuffing from pillows and cushions before washing the covers. Failure to do so can cause excessive vibration, resulting in damage to the washer, clothes, nearby objects, walls, and floor.
Grouping Similar Items
For the best washing results, and to reduce the possibility of damage to clothing, sort clothing into loads made up of similar items.
Mixing different fabric types and/or soil levels can result in poor wash performance, color transfer, discoloration, fabric damage or linting. Fabrics should be sorted into groups as described below.
Colors
Sort articles by color. Wash dark clothes separately from light colors or whites. Mixing dark clothes with light clothes can result in dye transfer or discoloration of the lighter clothes.
Soil Level
Wash heavily soiled clothing together. Washing lightly soiled clothing in the same load with heavily soiled clothing could result in poor wash performance for the lightly soiled clothing.
Fabric Type
Delicate articles should not be mixed with heavy or sturdy fabric types. Washing heavy fabrics with delicates can result in poor wash performance for the heavy fabrics and possible damage to the delicates.
Lint Type
Some fabrics attract and bind lint to them while others give off lint in the laundry process. Avoid mixing these lint collectors and lint producers in the same load. Mixing these fabrics will result in pilling and linting on the lint collectors. (For example, lint collector - knit sweater; lint producer - terry cloth towels.)
How to Sort Laundry
By Colors By Soil By Fabric By Lint
White Heavy Delicates Lint Producer
CAUTION
By Colors By Soil By Fabric By Lint
1
3
2
4
Lights Normal Easy Care Lint Collector
Darks Light Sturdy
Fabric Care Labels
Many articles of clothing include a fabric care label. Using the chart below, adjust the cycle and option selections to care for your clothing according to the manufacturer’s recommendations.
Category Label Directions
Hand wash
Machine wash, Normal cycle
Perm Press/Wrinkle Resistant setting (which has a cool down or cold spray before the slower spin)
Washing
Gentle/Delicate setting (slow agitation and/or reduced wash time)
Do not wash
Do not wring
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Hot
Water Temperature
Bleach Symbols
Warm
Cold/Cool
Any bleach (when needed)
Only non-chlorine bleach (when needed)
Do not bleach
Loading the Washer
• Clothing or articles that are waterproof or water­resistant must be washed in the Waterproof, Bedding, Bulky/Large, or Jumbo Wash cycle only. (Examples include water resistant clothing, mattress covers, outdoor clothes, and plastic mats.) Failure to do so may result in personal injury or damage to the washer, clothes, walls, floor, and surrounding objects due to abnormal vibration.
• Pretreat heavily stained areas for best results.
• Brush off heavy soil, dust, and hair from items before washing. Excess dirt or sand can abrade other fabrics and lead to poor wash performance.
• For best performance, load clothes as shown.
General Tips
• Check and empty pockets. Paper clips, coins, matches, and other items can damage clothing and the washer.
• Close zippers and hooks, and tie drawstrings to prevent snagging or tangling of clothes.
- Do not press down on items while stacking them in the drum.
- Load clothes loosely, and do not overfill the drum. Clothes need room to circulate in order to get clean.
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• Combine large and small items in the drum. Load large items first. Large items should not be more than half of the total load.
• The washer can be fully loaded, but the drum should not be tightly packed with items. The door of the washer must close easily.
• The washer will not fill or operate with the door open.
Bulky Items
• Wash thick, bulky items individually. Heavy blankets, comforters, bedspreads, or pet beds can get tangled or cause an unbalanced load if combined with other items.
Small Items
• Do not wash a single small item. Add enough similar items to the load to prevent an out-of­balance load.
• Wash small, light items in a mesh bag. Small items can get caught in the impeller at the bottom of the drum, and brassiere hooks can snag on other clothing or the drum.
• Never use more than the maximum amount of detergent recommended by the manufacturer. Using too much detergent can lead to oversudsing, poor rinsing, detergent buildup in clothing, and residue buildup that can contribute to odors in the washer.
• Do not use more than one single-use detergent pack in the washer. Using too much detergent may cause oversudsing and unsatisfactory performance. Reduce detergent amount or add an extra rinse if detergent residue is left on fabrics. To add an extra rinse, select the Extra Rinse option.
a Maximum fill line
b Average load fill line
c Liquid detergent
d Powdered detergent
Adding Cleaning Products
About Detergent Use
This washer is designed for use with only HE (High­Efficiency) detergents.
• HE detergents produce fewer suds, dissolve more efficiently to improve washing and rinsing performance, and help to keep the interior of the washer clean. Using detergent that is not HE may cause oversudsing and unsatisfactory performance which could result in error codes, cycle failure, and washer damage.
• Detergents designated as HE-compatible may not provide optimal results.
• For proper wash performance, always measure detergent using the measuring device provided by the detergent manufacturer. For an average load, use less than half of the recommended maximum. Use less detergent for soft water, light soil, or smaller loads.
• Use extra care when measuring 2X and 3X concentrated detergents because even a small amount of extra detergent can lead to problems.
Single-Use Detergent Packs / Gel or Tablet Detergents
Place liquid or powdered detergent packs, or gel or tablet detergents in the drum before loading laundry. Do not place these detergents in the dispenser.
Using the Dispenser
To add cleaning products to the automatic dispenser:
1 Open the dispenser drawer.
2 Load the laundry products into the
appropriate compartments.
• Follow the manufacturer’s recommendations when adding cleaning products.
a Main wash detergent compartment
CAUTION
b Liquid fabric softener compartment
c Pre-wash detergent compartment
3 Gently close the detergent dispenser drawer
before starting the cycle.
• Slamming the drawer closed may result in the detergent overflowing into another compartment or dispensing into the drum earlier than programmed.
• Be careful not to get a hand caught in the drawer while closing.
• It is normal for a small amount of water to remain in the dispenser compartments at the end of the cycle.
• Do not place or store laundry products, such as detergent, bleach, or liquid fabric softener, on top of your washer. These products can damage the washer’s finish and controls.
Main Wash Detergent Compartment
This compartment holds laundry detergent for the main wash cycle. Either powdered or liquid detergent may be used in this compartment.
• The detergent is added to the load at the beginning of the cycle. Always use HE (High­Efficiency) detergent with your washer.
• Do not exceed the maximum fill line. Using too much detergent can result in detergent buildup in clothing and the washer.
• Liquid or powdered color-safe bleach may be added to the main wash compartment with detergent of the same type. Do not mix liquids and powders
• If the dispenser has a liquid detergent cup and insert:
- Make sure they are in place when using liquid
detergent.
- Make sure to remove them when using
powdered detergent. Powdered detergent will
21OPERATION
not dispense with the liquid detergent cup and insert in place.
• When using powdered detergent, remove the insert and liquid detergent cup from the dispenser. Powdered detergent will not dispense with the liquid detergent cup and insert in place.
• If you use a detergent that does not dissolve easily or a detergent with high viscosity, it will leave a residue and clog the dispenser.
Fabric Softener Compartment
This compartment holds fabric softener, which is automatically dispensed during the final rinse cycle. Either powdered or liquid fabric softener may be used.
• Do not exceed the maximum fill line. Using too much fabric softener may stain clothes or cause buildup on fabrics or in the washer.
• Dilute concentrated fabric softeners with warm water.
• Never pour fabric softener directly onto the load or into the drum.
Pre-wash Detergent Compartment
Add liquid or powdered detergent to this compartment when using the Pre-wash option. Always use HE (High-Efficiency) detergent with your washer.
• When using the Pre-wash option, liquid detergent for the main wash needs to be loaded in the liquid detergent cup accessory in the main wash dispenser (where applicable), to prevent it from being dispensed with the pre-wash detergent.
• The amount of detergent added for the Pre- wash option is 1/2 the amount recommended for the main wash cycle. For example, if the main wash cycle requires one measure of detergent, add 1/2 measure for the Pre-wash option.
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22 OPERATION
NOTE
NOTE
Control Panel
Control Panel Features
a Power On/Off Button
• Press this button to turn the washer on or off.
• Pressing this button during a cycle will cancel that cycle and any load settings will be lost.
• The door will unlock after a brief pause.
• If there is any water remaining in the drum after the washer shuts off, it will drain after a delay. The washer can be restarted at any time before the drain begins. However, once the water begins to drain, all functions will be suspended until the water has been completely drained and the washer shuts off.
b Cycle Selector Knob
• Turn this knob to select the desired cycle.
• Once the desired cycle has been selected, the standard presets will appear in the display. These settings can be adjusted using the Cycle Modifier buttons at any time before starting the cycle.
c Start/Pause Button
• Press this button to start the selected cycle.
• If the washer is running, use this button to pause the cycle without losing the current settings.
• If the Start/Pause button is not pressed to start the selected cycle, after a delay the washer automatically turns off and all cycle settings are lost. Any water remaining in the drum will be drained.
d Option and Extra Function Buttons
• These buttons allow you to select additional cycle options. Certain buttons also allow you to activate special functions by pressing and holding the button for 3 seconds.
e Cycle Modifier Buttons
• Use these buttons to adjust the wash temperature, spin speed and soil level settings for the selected cycle.
• The current settings are shown in the display.
• Press the button for that option to select other settings.
f Time and Status Display
Time and Status Display
NOTE
a AI DD Indicator
AI DD provides the appropriate drum rotation actions after load sensing is completed.
• This indicator lights up when the Normal cycle is selected and operated.
b Cycle Status Indicators
• These LEDs will blink when a cycle is selected to indicate which stages will run.
• When a cycle is running, the LED for the active stage will blink, and the LEDs for the remaining stages will remain steady. Once a stage is complete, the LED will turn off. If a cycle is paused, the active stage LED will stop blinking.
c Estimated Time Remaining
• When a cycle is selected, the default time for that cycle is displayed. This time will change as modifiers or options are selected.
• If the display shows size.
• The time shown is only an estimate. This time is based on normal operating conditions. Several external factors (load size, room temperature, incoming water temperature, etc.) can affect the actual time.
-I--, then the time will be displayed after the load sensing has detected the load
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• Once the Start/Pause button is pressed, the washer will measure the size of the load. The estimated time may change once the load size has been measured.
• If the Delay Wash function is set, the remaining delay time counts down until the cycle begins.
d Signal Indicator
• This indicator lights up when the signal is turned off.
e Control Lock Indicator
• This indicator lights up when the control panel is locked.
CL and the remaining wash time are displayed, in turn, on the time remaining display.
• When this function is set, all controls are disabled except for the Power button.
f Wi-Fi Indicator
• This indicator is lit when the product is connected to a home Wi-Fi network.
g Remote Start Indicator
• This indicator lights up when the Remote Start feature is activated.
h Door Lock Indicator
• This indicator lights up when the cycle starts and the door is locked.
• The indicator light stays on until the cycle is paused, stopped or has finished.
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NOTE
Wash Cycles
The wash cycles are designed for specific types of wash loads. Select the cycle that best matches the load contents for maximum wash performance and fabric care. See Sorting Laundry section for best results, and follow the fabric care labels on your garments. For a guide to fabric care symbols, see Sorting
Laundry section.
Cycle Guide
Turn the knob or press the button to select the desired cycle. When you select a wash cycle, the light for the corresponding wash cycle will turn on.
• Whenever load weights are mentioned, assume 1 lb (0.45 kg) = 1 thick bath towel (dry).
Cycle Normal
Description Use to wash all normal items such as cotton, linen, shirts, jeans or mixed loads, except
delicate fabrics such as wool or silk.
•Pressing the Start/Pause button without selecting a cycle will cause the Normal cycle to begin immediately, using the default settings.
Wash Temp. Default: Warm Available: All
Spin Speed Default: High Available: All
Cycle Heavy Duty
Description Suitable for washing heavily soiled laundry, such as cotton fabrics, using more powerful
wash motions.
• When washing large loads, there will be brief periods of 2 minutes or more without agitation. These soak periods are part of the cycle’s design, and are normal.
Wash Temp. Default: Warm Available: Ex Hot, Hot, Warm
Spin Speed Default: High Available: All
Cycle Bulky/Large
Description Suitable for washing blankets or bulky items which have difficulty absorbing water, such
as pillows, blankets, comforters, sheets or pet bedding.
• Do not use this cycle to wash a mixed load of bedding and non-bedding items.
• Do not mix large/bulky items with smaller articles of clothing.
• Do not wash excessively large items. If large/bulky items do not fit easily into the drum, there may not be enough room for them to move during washing.
Wash Temp. Default: Tap Cold Available: Hot, Warm, Cold, Tap Cold
Spin Speed Default: High Available: High, Med, Low, No Spin
Cycle Sanitary
Description This cycle reduces bacteria on laundry when used in conjunction with bleach, without high
energy consumption.
Wash Temp. Default: Ex Hot Available: Ex Hot
NOTE
Cycle Sanitary
Spin Speed Default: High Available: High, Med, Low, No Spin
Cycle Baby Wear
Description This cycle helps wash food stains from baby clothes using a powerful rinse.
Wash Temp. Default: Ex Hot Available: Ex Hot
Spin Speed Default: High Available: High, Med, Low, No Spin
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Cycle
Description This cycle is a powerful, high-temperature cycle designed specifically to reduce certain
allergens.
Allergiene
TM
• Selecting this cycle automatically incorporates steam into the wash cycle.
• This cycle can significantly reduce allergens in bedding and clothing.
• This cycle helps reduce dust mite populations and helps reduce allergens. Due to the higher energy and temperatures used, this cycle is not recommended for wool, silk, leather, or any other delicate or temperature sensitive items.
Wash Temp. Default: Ex Hot Available: Ex Hot
Spin Speed Default: Ex High Available: All
Cycle Tub Clean
Description This is a special cycle designed to clean the inside of the washer.
Cycle Delicates
Description Suitable for washing dress shirts/blouses, nylons, lingerie, or sheer and lacy clothes which
can easily be damaged.
Wash Temp. Default: Cold Available: Hot, Warm, Cold, Tap Cold
Spin Speed Default: Med Available: Med, Low, No Spin
Cycle Hand Wash/Wool
Description This cycle is for washing shrinkable woolen or hand-washable items requiring delicate
care. Only wash woolen items that are labeled machine washable or hand-washable.
• Laundry weight should be less than 8 pounds (3.6 kg) to prevent damage to the fabric.
• Use only natural or wool-safe detergent and load 1/2 of the normal amount of detergent.
• This cycle uses a gentle tumble rotation angle and low-speed spin for the ultimate fabric care.
Wash Temp. Default: Warm Available: Hot, Warm, Cold, Tap Cold
Spin Speed Default: Med Available: Med, Low, No Spin
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Cycle Perm. Press
Description Use this cycle to minimize wrinkles when washing tablecloths or “wrinkle-free” clothes.
Wash Temp. Default: Hot Available: All
Spin Speed Default: High Available: All
Cycle Sportswear
Description Washes special garments like sports and outdoor wear.
• Use for water-repellent fabric laminate used on clothing.
Wash Temp. Default: Hot Available: Hot, Warm, Cold, Tap Cold
Spin Speed Default: Med Available: Med, Low, No Spin
Cycle Speed Wash
Description Quickly washes lightly soiled clothing and small loads. For high wash and rinse efficiency,
wash small loads of 2-3 lightly soiled garments.
• Use very little detergent in this cycle. To add an extra rinse, use the Extra Rinse option.
Wash Temp. Default: Cold Available: Hot, Warm, Cold, Tap Cold
Spin Speed Default: Med Available: All
Cycle Drain+Spin
Description This cycle is for draining and spinning without the wash and rinse cycle, or for removing
the load from the washing machine in the middle of the cycle.
• You can change the spin speed by pressing the Spin button repeatedly until the desired speed is selected.
Cycle Downloaded (Rinse+Spin)
Description You can use a smartphone to download a specialized cycle to this cycle position.
• The default cycle is Rinse+Spin. This cycle is also available for download.
• Refer to the LG ThinQ application to see the cycles available for download.
Spin Speed Default: Ex High Available: All
Available Options
NOTE
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•For the Drain + Spin cycle, only the Delay Wash and Add Item options can be selected.
•The Delay Wash and Add Item options are available for every cycle in this table.
Cycle Heavy Soil Extra Rinse Pre-wash
Normal
Heavy Duty
Bulky/Large
Sanitary
Baby Wear
Allergiene
Delicates
Hand Wash/Wool
Perm. Press
Sportswear
Speed Wash
TM
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NOTE
NOTE
NOTE
Cycle Modifiers
About Modifier Buttons
Each cycle has default settings that are selected automatically. You can also customize these settings using the cycle modifier buttons.
• Repeatedly press the button for the desired modifier until the indicator light for the desired setting is lit.
• The washer automatically adjusts the water level for the type and size of wash load for best results and maximum efficiency.
• This is a high-efficiency washer, and the water levels may be much lower than you expect. This is normal, and cleaning/rinsing performance will not be compromised.
• The setting lights up when it is selected.
• To protect your garments, not every wash temperature, spin speed, soil level, or option is available with every cycle.
• A chime will sound twice and the LED will not light if the desired setting is not allowed for the selected cycle.
• Follow the fabric care labels on the garment for best results.
Temp.
Make sure the wash temperature is suitable for the type of load you are washing.
• Press the Temp. button repeatedly to select the wash and rinse temperature combination for the selected cycle.
• All rinses use unheated cold water.
• Cold rinses use less energy. The actual cold rinse temperature depends on the temperature of the cold water at the faucet.
• Your washer features a heating element to boost the hot water temperature for Ex Hot settings. This provides improved wash performance at normal water heater settings.
Spin
Higher spin speeds extract more water from clothes, reducing drying time and saving energy.
•Press the Spin button repeatedly until the desired speed is selected.
• Some fabrics, such as delicates, require a slower spin speed.
Options and Extra Functions
Your washer includes several additional cycle options to customize cycles to meet your individual needs.
• Select the desired option after selecting the desired cycle and settings.
• The LED for the option will light when the option is selected.
• To protect your garments, not every option is available with every cycle.
• A chime will sound twice and the LED will not light if the selected option is not allowed for the selected cycle.
Using the Pre-wash Option
This option adds a pre-wash (for about 15 - 17 minutes) for improved cleaning of heavily soiled
or stained clothing.
• If you select Pre-wash after putting the detergent directly in the drum, the detergent may be washed away, reducing the washing performance.
Remote Start
Use a smartphone to control your washer remotely.
• For more information, see SMART FUNCTIONS in this manual.
Delay Wash
Once you have selected the cycle and other settings, press the Delay Wash button to delay the start of the wash cycle.
• Each press of this button increases the delay time by 1 hour, for up to 19 hours.
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NOTE
WARNING
NOTE
NOTE
• Once the desired delay time is set, press the Start/Pause button to start the delay time.
• If the Start/Pause button is not pressed to begin the delay time, the washer automatically turns off after a certain time and all cycle settings are lost.
Wi-Fi
When the washer is connected to a home Wi-Fi network, the
• To connect the washer to the LG ThinQ application, press and hold the Delay Wash button for 3 seconds.
f icon on the control panel is lit.
Add Item
Use this function to add garments or remove foreign objects like coins or keys after the cycle has started.
1 Press the Add Item button while the wash
cycle is running.
• The cycle pauses and the door unlocks.
• To preserve wash performance, wash time may be extended depending on when garments are added to a cycle.
• Be careful when opening the door as wet laundry may drip or fall out.
Extra Rinse
This option adds an extra rinse to the selected cycle. Use this option to help ensure the removal of detergent or bleach residue from fabrics.
•Press the Extra Rinse button to add additional rinses to the cycle.
Heavy Soil
Select this option to wash heavily soiled laundry with more power than the standard cycle.
•Press the Heavy Soil button to select the option.
Control Lock
Use this function to disable the controls. This function can prevent children from changing cycles or operating this washer.
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2 Open the door, add garments or remove
foreign objects, and close the door.
3 Press the Start/Pause button to resume the
cycle. The cycle continues automatically.
• Do not attempt to force the door to open when locked. Doing so could result in damage to the appliance, malfunction, or personal injury.
• If the water level and temperature are safe, the door lock LED turns off and the door unlocks once the wash movement has stopped.
• If the water level is too high, the door will not unlock, and this function cannot be used.
• If the temperature in the drum is higher than 113 (45 ℃), a short warning chime sounds and this function is not allowed for safety.
• This function is disabled during the Tub Clean cycle.
• The function does not lock the door.
• Once this function is set, all buttons are locked except the Power button.
• When the controls are locked, remaining time are alternately shown on the display during the wash cycle.
• Turning off the power will not reset this function. You must deactivate this function before you can access any other options and functions.
CL and the
Locking/Unlocking the Control Panel
1 Turn on the power.
2 Press and hold the Delay Wash and Add Item
buttons at the same time for 3 seconds to activate/deactivate this function.
• When the function is deactivated, a chime will sound and the remaining time for the current cycle will reappear on the display.
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Signal
The washer plays a melody when the wash cycle is finished. The buttons make a sound each time a button is pressed. Use this button to turn the melody and button tones on or off.
• To turn the function on/off, press and hold the Extra Rinse and Pre-wash buttons at the same time for 3 seconds.
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