LG WM1455HVA INSTALLATION INSTRUCTIONS AND OPERATION MANUAL

OWNER'S MANUAL

WASHER

Read this owner's manual thoroughly before operating the appliance and keep it handy for reference at all times.

ENGLISH

WM1455H*A

www.lg.com

MFL71521482

Copyright © 2020 LG Electronics Inc. All Rights Reserved.

Rev.00_122220

2

TABLE OF CONTENTS

3IMPORTANT SAFETY INSTRUCTIONS

3 READ ALL INSTRUCTIONS BEFORE USE

3 WARNING STATEMENTS

6CAUTION STATEMENTS

7PRODUCT OVERVIEW

7 Product Features

9 INSTALLATION

9Before Installing

10Choosing the Proper Location

11Unpacking and Removing Shipping Material

11Connecting the Water Inlet Hoses

12Connecting the Drain Hose

14Leveling the Washer

15Final Installation Check

17 OPERATION

17Before Use

18Sorting Laundry

19Loading the Washer

20Adding Cleaning Products

22Control Panel

24Wash Cycles

28Cycle Modifiers

28Options and Extra Functions

31 SMART FUNCTIONS

31 Using LG ThinQ Application

33 Smart DiagnosisTM Function

35 MAINTENANCE

35 Regular Cleaning

35 Periodic Maintenance

39 Care in Cold Climates

41 TROUBLESHOOTING

41 Before Calling for Service

49 LIMITED WARRANTY

49	USA
52	CANADA

IMPORTANT SAFETY INSTRUCTIONS 3

IMPORTANT SAFETY INSTRUCTIONS

READ ALL INSTRUCTIONS BEFORE USE

Safety Messages

Your safety and the safety of others are very important.

We have provided many important safety messages in this manual and on your appliance. Always read and follow all safety messages.

This is the safety alert symbol.

This symbol alerts you to potential hazards that can kill or injure you and others. All safety messages will follow the safety alert symbol and either the word WARNING or CAUTION.

These words mean:

WARNING

You may be killed or seriously injured if you do not follow instructions.

CAUTION

You may be injured or cause damage to the product if you do not follow instructions.

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what may happen if the instructions are not followed.

WARNING STATEMENTS

WARNING

•To reduce the risk of explosion, fire, death, electric shock, scalding or injury to persons when using this product, follow basic precautions, including the following:

Installation

•Adhere to all industry recommended safety procedures including the use of long-sleeved gloves and safety glasses.

•Never attempt to operate this appliance if it is damaged, malfunctioning, partially disassembled, or has missing or broken parts, including a damaged cord or plug.

•Before use, the appliance must be properly installed as described in this manual.

•To reduce the risk of severe injury or death, follow all installation instructions.

•Refer to the INSTALLATION INSTRUCTIONS for detailed grounding procedures. Installation instructions are packed with the appliance for the installer’s reference. If the appliance is moved to a new location, have it checked and reinstalled by qualified service personnel.

•Moving or installation of the appliance requires two or more people.

•Do not install the appliance in humid spaces.

•Store and install the appliance where it will not be exposed to temperatures below freezing or exposed to outdoor weather conditions.

•This appliance is not designed for maritime use or for mobile installations such as in RVs, trailers, or aircraft.

•Keep packing materials out of the reach of children. Packaging material can be dangerous for children. There is a risk of suffocation.

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4 IMPORTANT SAFETY INSTRUCTIONS

•Destroy the carton, plastic bag, and other packing materials after the appliance is unpacked. Children might use them for play. Cartons covered with rugs, bedspreads, or plastic sheets can become airtight chambers.

•The appliance must be installed and electrically grounded by qualified service personnel in accordance with local codes.

•When installing or moving the appliance, be careful not to pinch, crush, or damage the power cord.

•Connect to a properly rated, protected, and sized power circuit to avoid electrical overload.

•This appliance must be positioned near to an electrical power supply.

•Disconnect the power cord, house fuse or circuit breaker before installing or servicing the appliance.

•The power cord of this appliance is equipped with a 3-prong (grounding) plug which mates with a standard 3-prong (grounding) wall outlet to minimize the possibility of electric shock from this appliance.

•Do not, under any circumstances, cut or remove the third (ground) prong from the power cord.

•Use new hoses when connecting the washer to the water supply. Do not reuse old hoses.

Operation

•Read all instructions before using the appliance and save these instructions.

•Use this appliance only for its intended purpose.

•If the product has been submerged in water, sitting in standing water, or waterlogged, do not come in contact with the product and immediately contact an LG Electronics Customer Information Center for instructions before resuming use.

•If you detect a strange sound, a chemical or burning smell, or smoke coming from the appliance, unplug it immediately, and contact an LG Electronics Customer Information Center.

•Under certain conditions, hydrogen gas may be produced in a hot-water system that has not been used for two weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot-water system has not been used for such a period, before using the appliance, turn on all hot water faucets and let the water flow from each for several minutes. This will release any accumulated hydrogen gas. As the gas is flammable, do not smoke or use an open flame during this time.

•Do not reach into the washer if the tub or drum, agitator, or any interior parts are moving. Before loading, unloading, or adding items, press Start/Pause and allow the tub or drum to coast to a complete stop before reaching inside.

•This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning the use of the appliance by a person responsible for their safety.

•Do not allow children or pets to play on, in or with the appliance. Close supervision is necessary when the appliance is used near children or pets.

•Keep laundry products out of children’s reach. To prevent injury to persons, observe all warnings on product labels.

•Repair or immediately replace all power cords that have become frayed or otherwise damaged. Do not use a cord that shows cracks or abrasion damage along its length or at either end.

•Never unplug the appliance by pulling on the power cord. Always grip the plug firmly and pull straight out from the outlet.

•Do not use an extension cord or adapter with this appliance.

•Do not grasp the power cord or touch the appliance controls with wet hands.

•Do not modify or extend the power cord.

•If the electrical supply cord is damaged, it must only be replaced by the manufacturer or its service agent or a similar qualified person in order to avoid a hazard.

•Do not put oily or greasy clothing, candles or flammable materials on top of the appliance.

•Keep the area underneath and around your appliances free of combustible materials (lint, paper, rags, etc.), gasoline, chemicals and other flammable vapors and liquids.

		IMPORTANT SAFETY INSTRUCTIONS 5
	•	Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other
		appliance.
	• Do not mix chlorine bleach with ammonia or acids such as vinegar. Follow package directions when
		using laundry products. Incorrect usage can produce poisonous gas, resulting in serious injury or death.		<![if ! IE]> <![endif]>ENGLISH
	•	Never use harsh chemicals, abrasive cleaners, or solvents to clean the washer. They will damage the
		finish.
	•	Do not wash laundry that has been previously cleaned in, washed in, soaked in, or spotted with gasoline,
		dry-cleaning solvents, vegetable or cooking oil, or other flammable or explosive substances, as they give
		off vapors that could ignite or explode.
	• Do not add gasoline, dry cleaning solvents, or other flammable or explosive substances to the wash
		water. These substances give off vapors that could ignite or explode.
	•	In the event of a gas leak (propane gas, LP gas, etc.), do not operate this or any other appliance. Open a
		window or door to ventilate the area immediately.
	• Do not tamper with controls.
	•	Fix the drain hose securely in place to avoid flooding.
	•	Do not abuse, sit on, or stand on the door of the appliance.
	•	Always check the inside of the appliance for foreign objects.
	•	Do not allow water, bleach or other liquids to sit in the drum for extended periods. Doing so can corrode
		the drum or cause mildew or odors.

• Do not dry unwashed items in the appliance.

Maintenance

•Do not repair or replace any part of the appliance. All repairs and servicing must be performed by qualified service personnel unless specifically recommended in this owner’s manual. Use only authorized factory parts.

•Disconnect this appliance from the power supply before cleaning and attempting any user maintenance. Turning the controls to the OFF position does not disconnect this appliance from the power supply.

•Remove any dust or foreign matter from the power plug pins.

•Do not disassemble or repair the appliance by yourself.

•Remove the door before the appliance is removed from service or discarded to avoid the danger of children or small animals getting trapped inside.

•Make sure the dispenser drawer or lid is closed at all times when not being filled with laundry products.

Grounding Instructions

•Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check with a qualified electrician or service personnel if you are in doubt whether the appliance is properly grounded. Do not modify the plug provided with the appliance; if it will not fit the outlet, have a proper outlet installed by a qualified electrician.

•The appliance must be grounded. In the event of a malfunction or breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for electric current. The appliance is equipped with a cord having an equipment-grounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is installed and grounded in accordance with all local codes and ordinances.

6 IMPORTANT SAFETY INSTRUCTIONS

CAUTION STATEMENTS

CAUTION

•To reduce the risk of minor or moderate injury to persons, malfunction, or damage to the product or property when using this product, follow basic precautions, including the following:

Installation

• Install the product on a firm and level floor.

Operation

•Do not place objects on top of the appliance.

•Turn off the water faucets and unplug the appliance if the appliance is to be left for an extended period of time, such as during vacations.

•ALWAYS follow the fabric care instructions supplied by the garment manufacturer.

•Use fabric softeners or products to eliminate static only as recommended by the manufacturer.

•Do not combine laundry products for use in one load unless specified on the label.

•Do not touch draining water which may be hot.

•If the drain hose and the water inlet hose are frozen in winter, defrost them before using the appliance.

•Do not store or spill liquid detergents, cleaners, or bleaches (chlorine bleach, oxygen bleach) on the appliance. Doing so may result in corrosion, discoloration or damage to the surface of the appliance.

•Clothing or articles that are waterproof or water-resistant must be washed in the Waterproof, Bedding, Bulky/Large, or Jumbo Wash cycle only. (Examples include water resistant clothing, mattress covers, outdoor clothes, and plastic mats.) Failure to do so may result in personal injury or damage to the washer, clothes, walls, floor, and surrounding objects due to abnormal vibration.

PRODUCT OVERVIEW 7

PRODUCT OVERVIEW

Product Features

The images in this guide may be different from the actual components and accessories, which are subject to change by the manufacturer without prior notice for product improvement purposes.

WARNING

•For your safety and for extended product life, use only authorized components. The manufacturer is not responsible for product malfunction, property damage or bodily injury caused by the use of separately purchased unauthorized components, parts, or non-LG products.

Front View

Rear View

	a Water Inlets
a Control Panel	b	Shipping Bolts
b Detergent Dispenser Drawer	c	Power Cord
c Drum	d	Drain Hose

d Door

e Door Seal

f Drain Pump Filter Cover

g Leveling Feet

h Drain Hose

i Drain Pump Filter

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8 PRODUCT OVERVIEW

	Accessories	Model	WM1455H*A
	Included Accessories	Dimensions (Width X	24'' X 33 1/2'' X 22 1/4''
			(60 cm X 85 cm X 56.5
		Height X Depth)
			cm)
		Maximum Depth with	43 1/4'' (110 cm)
		Door Open
		Net Weight	154.3 lb (70 kg)
		Max. Spin Speed	1400 rpm

aNon-skid Pads

bHole Caps

cWrench

dTie Strap

eElbow Bracket (for securing drain hose)

Required Accessories

a Hot and Cold Water Hoses

Optional Accessories

aPedestal

bPedestal Washer

cStacking Kit

Product Specifications

	Model	WM1455H*A
	Electrical	120 V~, 60 Hz
	Requirements
	Min. / Max. Water	20 psi - 120 psi (138 kPa
	Pressure	- 827 kPa)

INSTALLATION 9

INSTALLATION

Before Installing

Installation Overview

Please read the following installation instructions first after purchasing this washer or transporting it to another location.

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a

b

c

e

aChoosing the Proper Location

bUnpacking and Removing Shipping Material

cConnecting the Inlet Hoses

dConnecting the Drain Hose

eLeveling the Washer

fFinal Installation Check

f

WARNING

•Moving or installation of the appliance requires two or more people. Failure to follow these instructions may result in injury.

•Store and install the appliance where it will not be exposed to temperatures below freezing or exposed to outdoor weather conditions. Failure to follow this warning can cause product or part failure, serious injury, fire, electric shock, or death.

•Properly ground the washer to conform with all governing codes and ordinances. Failure to follow this warning can cause serious injury, fire, electric shock, or death.

•To ensure proper airflow, do not block the large opening on the bottom of the washer with carpeting or other materials.

•Do not remove the ground prong from the power cord. Do not use an adapter or extension cord. Plug into a grounded 3-prong outlet. Failure to follow this warning can cause serious injury, fire, electric shock, or death.

10 INSTALLATION

WARNING

•Certain internal parts are intentionally not grounded and may present a risk of electric shock only during servicing. Service personnelDo not contact the following parts while the appliance is energized: pump, valve, motor, control board.

Tools Needed

aPliers

bFlat-Blade Screwdriver

cLevel

Choosing the Proper Location

Check the following requirements for the install location before installing the washer.

•Allow for sufficient space between the walls and the washer for installation.

•Make sure that the floor is clean, dry and free of dust, dirt, water and oil so the leveling feet cannot slide easily. Leveling feet that can move or slide on the floor can contribute to excess vibration and noise.

•If the floor has too much flex, reinforce it to make it more rigid. If the floor is not solid, it may cause severe vibration and noise.

•If a drain pan must be used, take extra care to follow the instructions provided with the drain pan and make sure the leveling feet are adjusted for firm and even contact with the pan. Use of drain pans and failure to properly level the washer may result in increased vibration and noise during operation.

Power Outlet

•The power outlet must be within 60 inches (1.5 m) of either side of the washer.

•Position the washer so that the outlet and plug are easily accessible.

•Do not overload the outlet with more than one appliance.

•The outlet must be grounded in accordance with current electrical wiring codes and regulations.

•Use a time-delay fuse or circuit breaker.

•It is the personal responsibility and obligation of the washer owner to have a proper outlet installed by a qualified electrician.

Flooring

•To minimize noise and vibration, install the washer on a level, solidly constructed floor capable of supporting the washer without flexing or bouncing.

•The washer must be installed on firm flooring to minimize vibration during the spin cycle. Concrete flooring is best, but a wood floor is sufficient, provided it is built to FHA standards.

•The floor under the washer must not slope more than 1 inch (2.5 cm) from front to back or side to side.

•Installing on carpeting and soft tile surfaces is not recommended.

•Never install the washer on a platform or weakly supported structure.

Floor Installation

To ensure sufficient clearance for water inlet hoses, drain hose and airflow, allow minimum clearances of at least 1 inch (2.5 cm) at the sides and 4 inches (10 cm) behind the washer. Be sure to allow for wall, door, or floor moldings that may increase the required clearances.

A
C	D
B

		G
E	F	E

	Dimensions and Clearances
A	21'' (53 cm)
B	43 1/4'' (110 cm)
C	22 1/4'' (56.5 cm)
D	4'' (10 cm)
E	1'' (2.5 cm)

INSTALLATION 11

	Dimensions and Clearances
F	24'' (60 cm)
G	1/4'' (0.5 cm)

Unpacking and Removing Shipping Material

Remove all shipping materials from the washer for proper operation and inspect it for shipping damage.

CAUTION

•Failure to remove shipping materials can cause excessive noise and vibration.

Unpacking Shipping Material

*Some models do not ship with drum support. Lift the washer off the foam base.

•After removing the carton and shipping material, lift the washer off the foam base.

•Make sure the plastic drum support a* comes off with the base and is not stuck to the bottom of the washer.

•If you must lay the washer down to remove the carton base b, always protect the side of the washer and lay it carefully on its side. Do not lay the washer on its front or back.

*

Removing Shipping Material

1 Remove the bolt assemblies.

•Starting with the bottom two shipping bolts c , use the included wrench to fully loosen all 4 shipping bolts by turning them counterclockwise.

•Remove the bolt assemblies (bolts and retainers) by wiggling them slightly while pulling them out.

2 Install the hole caps.

•Locate the hole caps d included in the accessory pack or attached to the back of the washer. Install the caps in the holes left by the bolt assemblies.

CAUTION

•Once removed, save the bolt assemblies for future use. To prevent damage to internal components, do not transport the washer without reinstalling the shipping bolts. Failure to remove shipping bolts and retainers may cause severe vibration and noise, which can lead to permanent damage to the washer.

NOTE

•The power cord is secured to the back of the washer with a shipping bolt to help prevent operation with shipping bolts in place.

Connecting the Water Inlet Hoses

To avoid the risk of costly water damage, purchase and install new water inlet hoses when installing the washer.

WARNING

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•Do not overtighten the hoses or cross-thread the hose fittings. Overtightening or cross-threading

12 INSTALLATION

can damage the valves or couplings, resulting in leaking and property damage.

•Do not reuse old hoses. Use only new hoses when installing the washer. Old hoses could leak or burst causing flooding and property damage. Contact an LG Customer Information Center for assistance in buying hoses.

NOTE

•Periodically check the hoses for cracks, leaks, and wear, and replace the hoses every five years.

•Do not stretch the water hoses intentionally, and make sure that they are not pinched, crushed or kinked by other objects.

•Water supply pressure must be between 20 psi and 120 psi (138 - 827 kPa). If the water supply pressure is more than 120 psi, a pressure reducing valve must be installed.

•Your hot water heater should be set to deliver water at 120–135 °F (48–57 °C) to allow the washer to properly control wash temperatures.

•Do not store or install the washer in a location subject to freezing temperatures. Damage to the water inlet hoses and internal mechanisms of the washer can result. If the washer was exposed to freezing temperatures prior to installation, allow it to stand at room temperature for several hours before use and check for leaks prior to operation.

•Do not use flood-preventing hoses with auto shut off devices. The devices can be tripped during fill and prevent the washer from filling properly.

How to Connect the Water Inlet Hoses

1 Check the fittings and seals. Inspect the threaded fitting on each hose and make sure there is a rubber seal a in place in both ends of each hose to prevent leaking.

•Connect the blue hose to the cold water faucet and the red hose to the hot water faucet.

3 Flush out the inlet hoses.

•After the hoses are connected, turn on the water faucets and flush out any foreign substances such as dirt, sand, or sawdust.

•Let the water drain into a bucket, and check the water temperature to make sure you’ve connected the hoses to the correct faucets.

4 Attach the inlet hoses to the back of the washer.

•Attach the hot water inlet hose to the hot water inlet on the back of the washer. Attach the cold water inlet hose to the cold water inlet on the back of the washer.

•Tighten the fittings securely. Turn on both faucets all the way and check for leaks at both ends of the hoses.

2 Connect the water supply hoses.

•Connect the water inlet hoses to the hot and cold water faucets tightly by hand and then tighten another 2/3 turn with pliers.

Connecting the Drain Hose

Connect the drain hose to either a standpipe or laundry tub.

WARNING

•The drain hose should always be properly secured. Failure to properly secure the drain

INSTALLATION 13

hose can result in flooding and property damage.

NOTE

•The drain must be installed in accordance with any applicable local codes and regulations.

•Make sure that the drain hose is not stretched, pinched, crushed, or kinked.

•Do not install the drain hose with the end lower than 29.5 inches (75 cm) or higher than 96 inches (244 cm) above the bottom of the washer or more than 60 inches (152 cm) away from the washer.

•Never create an airtight seal between the hose and the drain with tape or other means. If no air gap is present, water can be siphoned out of the drum resulting in poor wash/rinse performance or clothing damage.

Using a Standpipe to Drain

1 Clip the end of the hose into the elbow bracket.

•Connect the elbow bracket a within 4 inches (10 cm) of the end of the drain hose. If the drain hose is extended more than 4 inches (10 cm) beyond the end of the elbow bracket, mold or microorganisms could spread to the inside of the washer.

4 " (10 cm)

4 If the water valves and drain are built into the wall, fasten the drain hose to one of the water hoses with the provided tie strap c (ribbed side on inside).

29.5 - 96 "	29.5 - 96 "
(75 - 244 cm)	(75 - 244 cm)

Using the Laundry Tub to Drain

1 Clip the end of the hose into the elbow bracket.

•Connect the elbow bracket a within 4 inches (10 cm) of the end of the drain hose. If the drain hose is extended more than 4 inches (10 cm) beyond the end of the elbow bracket, mold or microorganisms could spread to the inside of the washer.

4 " (10 cm)

2 Insert the end of the drain hose into the standpipe.

2 Hang the end of the drain hose over the side of the laundry tub.

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3 Use the provided tie strap b to secure the drain hose in place.

14 INSTALLATION

3 Use the provided tie strap to secure the drain hose in place.

Leveling the Washer

The drum of the washer spins at very high speeds. To minimize vibration, noise, and unwanted movement, the floor must be a solid, level surface.

CAUTION

•Using the washer without leveling it may cause excess vibration and noise, leading to a washer malfunction.

•Adjust the leveling feet only as far as necessary to level the washer. Extending the leveling feet more than necessary can cause the washer to vibrate.

NOTE

•Before installing the washer, make sure that the floor is clean, dry and free of dust, dirt, water and oil so the washer feet cannot slide easily. Feet that move or slide on the floor can contribute to excessive vibration and noise.

2

3

4

inch, and all 4 leveling feet must rest firmly on the floor.

Adjust the leveling feet.

•Turn all 4 leveling feet in one direction to raise the washer or the other direction to lower it.

Check the level again.

•Push or rock the top edges of the washer gently to make sure the washer does not rock. If the washer rocks, readjust the leveling feet.

Tighten the locknuts b

•Turn the locknuts counterclockwise and tighten them when the washer is level.

How to Level the Washer

1 Position the washer in its final location.

•Take special care not to pinch, strain, or crush the water and drain hoses. If you have a carpenter’s level a, you can use it to check that the washer is level. The slope beneath the washer should not exceed 1

Using Non-Skid Pads

If you install the washer on a slippery surface, it may move because of excessive vibration. Incorrect leveling may cause malfunction through noise and vibration. If this occurs, install the nonskid pads under the leveling feet and adjust the level.

INSTALLATION 15

1 Clean the floor to attach the non-skid pads.

•Use a dry rag to remove and clean foreign objects or moisture. If moisture remains, the non-skid pads may slip.

2 Adjust the level after placing the washer in the installation area.

3 Place the adhesive side c of the non-skid pad on the floor.

•It is most effective to install the non-skid pads under the front leveling feet. If it is hard to place the pads under the front leveling feet, place them under the back leveling feet.

aThis side up

bRemove backing

4 Recheck the washer’s levelness.

•Push or rock the top edges of the washer gently to make sure the washer does not rock. If the washer rocks, level the washer again.

Final Installation Check

Connecting to the Power Supply

Plug the washer into a 120 V, 60 Hz grounded 3- prong outlet.

WARNING

•Do not use a worn or damaged power cord or power plug. Replace or repair it immediately. Failure to do so may result in death, fire, electric shock, or malfunction.

•Do not modify the power cord and plug provided with the appliance. Do not damage it when installing or moving the appliance. Doing so may result in death, fire, electric shock, or malfunction.

•Make sure that the appliance is grounded.

•Connect this appliance to a grounded outlet conforming to the rating prior to use. Failure to do so may result in fire, electric shock, or malfunction.

•Do not damage or cut off the ground prong of the power cord. Doing so may cause death, fire, electric shock, or product malfunction.

•Improper connection of the equipment grounding conductor can result in risk of electric shock. Check with a qualified electrician or service technician if you are in doubt as to whether the appliance is properly grounded. If the plug does not fit the outlet, have a proper outlet installed by a qualified electrician.

•The appliance and outlet must be positioned so that the plug is easily accessible.

•Do not use an adapter or extension cord. Doing so may result in serious injury, fire, electric shock, or death.

•For best performance, plug the appliance into its own individual outlet. This helps prevent overloading house wiring circuits which could cause a fire hazard from overheated wires.

•If necessary, use a new, UL-listed 3-prong (grounding) plug rated at no less than the branch circuit. Do not use an extension cord longer than 3 feet. Failure to follow these warnings may result in serious injury, fire, electric shock, or death.

Testing the Washer

Check if the washer is properly installed and run a test cycle.

1 Load the washer with 6 thick bath towels (approximately 6 pounds).

2 Press the Power button.

3 Select the Downloaded cycle. The default cycle is Rinse+Spin.

4 Press the Start/Pause button to start the wash cycle.

5 Make sure that water is supplied, that the washer does not rock or vibrate excessively, and that it drains well during the spin cycle.

NOTE

•If water leaks during water supply, see

Connecting the Water Inlet Hoses to connect them properly.

•If the washer rocks and vibrates excessively, see

Leveling the Washer to level it again.

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16 INSTALLATION

NOTE

•If the drain does not work, see Connecting the Drain Hose to install the hose properly.

OPERATION 17

OPERATION

Before Use

WARNING

•To reduce the risk of fire, electric shock, or injury to persons, read the SAFETY INSTRUCTIONS before operating this appliance.

Operation Overview

1 Sort laundry and load the washer.

•Sort laundry by fabric type, soil level, color and load size as needed. Open the door and load items into the washer.

•If using single-use detergent packs, or gel or tablet detergents, place them in the drum before loading the laundry.

2 Add cleaning products.

•Add the proper amount of HE (High-Efficiency) detergent to the detergent dispenser.

•If desired, add bleach or fabric softener to the appropriate areas of the dispenser drawer.

•Do not place liquid or powdered detergent packs, or gel or tablet detergents in the dispenser.

3 Turn on the washer.

• Press the Power button to turn on the washer.

4 Select a cycle.

•Turn the cycle selector knob or press the cycle buttons repeatedly until the desired cycle is selected.

•The preset wash temperature, spin speed, soil level and option settings for the selected cycle are shown.

•The Normal cycle must be selected in order to change its default settings.

•Pressing the Start/Pause button without selecting a cycle immediately starts the Normal cycle with the default settings.

5 Adjust settings.

•Default settings for the selected cycle can be changed, if desired, using the cycle modifier and option buttons.

•Not all modifiers and options are available on all cycles. A different chime sounds and the LED does not light up if the selection is not allowed.

6 Begin cycle.

•Press the Start/Pause button to begin the cycle. The door locks, and the washer agitates briefly without water to measure the weight of the load.

•If the Start/Pause button is not pressed within a certain time, the washer shuts off and all settings are lost.

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18 OPERATION

7 End of cycle.

•When the cycle is finished, a melody sounds. Immediately remove the clothing from the washer to reduce wrinkling.

•Check around the door seal when removing the load for small items that may be caught in the seal.

NOTE

•The washer rotates the laundry in a way that allows it to use less water while still fully saturating the clothing. It is normal to be unable to see water during the wash cycle.

•If the temperature or the water level inside the machine is too high, the door locks and cannot be opened.

Sorting Laundry

CAUTION

•Clothing or articles that are waterproof or water-resistant must be washed in the Waterproof, Bedding, Bulky/Large, or Jumbo Wash cycle only. (Examples include water resistant clothing, mattress covers, outdoor clothes, and plastic mats.) Failure to do so may result in personal injury or damage to the washer, clothes, walls, floor, and surrounding objects due to abnormal vibration.

•Remove the stuffing from pillows and cushions before washing the covers. Failure to do so can cause excessive vibration, resulting in damage to the washer, clothes, nearby objects, walls, and floor.

Grouping Similar Items

For the best washing results, and to reduce the possibility of damage to clothing, sort clothing into loads made up of similar items.

Mixing different fabric types and/or soil levels can result in poor wash performance, color transfer, discoloration, fabric damage or linting. Fabrics should be sorted into groups as described below.

Colors

Sort articles by color. Wash dark clothes separately from light colors or whites. Mixing dark clothes with light clothes can result in dye transfer or discoloration of the lighter clothes.

Soil Level

Wash heavily soiled clothing together. Washing lightly soiled clothing in the same load with heavily soiled clothing could result in poor wash performance for the lightly soiled clothing.

Fabric Type

Delicate articles should not be mixed with heavy or sturdy fabric types. Washing heavy fabrics with delicates can result in poor wash performance for the heavy fabrics and possible damage to the delicates.

Lint Type

Some fabrics attract and bind lint to them while others give off lint in the laundry process. Avoid mixing these lint collectors and lint producers in the same load. Mixing these fabrics will result in pilling and linting on the lint collectors. (For example, lint collector - knit sweater; lint producer - terry cloth towels.)

How to Sort Laundry

By Colors	By Soil	By Fabric	By Lint
White	Heavy	Delicates	Lint Producer

			OPERATION 19
By Colors	By Soil	By Fabric	By Lint
Lights	Normal	Easy Care	Lint Collector
Darks	Light	Sturdy

Fabric Care Labels

Many articles of clothing include a fabric care label. Using the chart below, adjust the cycle and option selections to care for your clothing according to the manufacturer’s recommendations.

Category	Label			Directions
				Hand wash
				Machine wash, Normal cycle
				Perm Press/Wrinkle Resistant setting (which has a cool down or cold
Washing				spray before the slower spin)
				Gentle/Delicate setting (slow agitation and/or reduced wash time)
				Do not wash
				Do not wring
				Hot
Water Temperature				Warm
				Cold/Cool
				Any bleach (when needed)
Bleach Symbols				Only non-chlorine bleach (when needed)
				Do not bleach

Loading the Washer

CAUTION

•Clothing or articles that are waterproof or waterresistant must be washed in the Waterproof,

Bedding, Bulky/Large, or Jumbo Wash cycle only. (Examples include water resistant clothing, mattress covers, outdoor clothes, and plastic mats.) Failure to do so may result in personal injury or damage to the washer, clothes, walls, floor, and surrounding objects due to abnormal vibration.

General Tips

•Check and empty pockets. Paper clips, coins, matches, and other items can damage clothing and the washer.

•Close zippers and hooks, and tie drawstrings to prevent snagging or tangling of clothes.

•Pretreat heavily stained areas for best results.

•Brush off heavy soil, dust, and hair from items before washing. Excess dirt or sand can abrade other fabrics and lead to poor wash performance.

•For best performance, load clothes as shown.

4

3

2

1

-Do not press down on items while stacking them in the drum.

-Load clothes loosely, and do not overfill the drum. Clothes need room to circulate in order to get clean.

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20 OPERATION

•Combine large and small items in the drum. Load large items first. Large items should not be more than half of the total load.

•The washer can be fully loaded, but the drum should not be tightly packed with items. The door of the washer must close easily.

•The washer will not fill or operate with the door open.

Bulky Items

•Wash thick, bulky items individually. Heavy blankets, comforters, bedspreads, or pet beds can get tangled or cause an unbalanced load if combined with other items.

•Never use more than the maximum amount of detergent recommended by the manufacturer. Using too much detergent can lead to oversudsing, poor rinsing, detergent buildup in clothing, and residue buildup that can contribute to odors in the washer.

•Do not use more than one single-use detergent pack in the washer. Using too much detergent may cause oversudsing and unsatisfactory performance. Reduce detergent amount or add an extra rinse if detergent residue is left on fabrics. To add an extra rinse, select the Extra Rinse option.

Small Items

•Do not wash a single small item. Add enough similar items to the load to prevent an out-of- balance load.

•Wash small, light items in a mesh bag. Small items can get caught in the impeller at the bottom of the drum, and brassiere hooks can snag on other clothing or the drum.

aMaximum fill line

bAverage load fill line

cLiquid detergent

dPowdered detergent

Adding Cleaning Products

About Detergent Use

This washer is designed for use with only HE (HighEfficiency) detergents.

Single-Use Detergent Packs / Gel or Tablet Detergents

Place liquid or powdered detergent packs, or gel or tablet detergents in the drum before loading laundry. Do not place these detergents in the dispenser.

•HE detergents produce fewer suds, dissolve more efficiently to improve washing and rinsing performance, and help to keep the interior of the washer clean. Using detergent that is not HE may cause oversudsing and unsatisfactory performance which could result in error codes, cycle failure, and washer damage.

•Detergents designated as HE-compatible may not provide optimal results.

•For proper wash performance, always measure detergent using the measuring device provided by the detergent manufacturer. For an average load, use less than half of the recommended maximum. Use less detergent for soft water, light soil, or smaller loads.

•Use extra care when measuring 2X and 3X concentrated detergents because even a small amount of extra detergent can lead to problems.

Using the Dispenser

To add cleaning products to the automatic dispenser:

1 Open the dispenser drawer.

2 Load the laundry products into the appropriate compartments.

•Follow the manufacturer’s recommendations when adding cleaning products.

OPERATION 21

aMain wash detergent compartment

bLiquid fabric softener compartment

cPre-wash detergent compartment

3 Gently close the detergent dispenser drawer before starting the cycle.

•Slamming the drawer closed may result in the detergent overflowing into another compartment or dispensing into the drum earlier than programmed.

•Be careful not to get a hand caught in the drawer while closing.

•It is normal for a small amount of water to remain in the dispenser compartments at the end of the cycle.

CAUTION

•Do not place or store laundry products, such as detergent, bleach, or liquid fabric softener, on top of your washer. These products can damage the washer’s finish and controls.

Main Wash Detergent Compartment

This compartment holds laundry detergent for the main wash cycle. Either powdered or liquid detergent may be used in this compartment.

•The detergent is added to the load at the beginning of the cycle. Always use HE (HighEfficiency) detergent with your washer.

•Do not exceed the maximum fill line. Using too much detergent can result in detergent buildup in clothing and the washer.

•Liquid or powdered color-safe bleach may be added to the main wash compartment with detergent of the same type. Do not mix liquids and powders

•If the dispenser has a liquid detergent cup and insert:

-Make sure they are in place when using liquid detergent.

-Make sure to remove them when using powdered detergent. Powdered detergent will

not dispense with the liquid detergent cup and insert in place.

•When using powdered detergent, remove the insert and liquid detergent cup from the dispenser. Powdered detergent will not dispense with the liquid detergent cup and insert in place.

•If you use a detergent that does not dissolve easily or a detergent with high viscosity, it will leave a residue and clog the dispenser.

Fabric Softener Compartment

This compartment holds fabric softener, which is automatically dispensed during the final rinse cycle. Either powdered or liquid fabric softener may be used.

•Do not exceed the maximum fill line. Using too much fabric softener may stain clothes or cause buildup on fabrics or in the washer.

•Dilute concentrated fabric softeners with warm water.

•Never pour fabric softener directly onto the load or into the drum.

Pre-wash Detergent Compartment

Add liquid or powdered detergent to this compartment when using the Pre-wash option. Always use HE (High-Efficiency) detergent with your washer.

•When using the Pre-wash option, liquid detergent for the main wash needs to be loaded in the liquid detergent cup accessory in the main wash dispenser (where applicable), to prevent it from being dispensed with the pre-wash detergent.

•The amount of detergent added for the Prewash option is 1/2 the amount recommended for the main wash cycle. For example, if the main wash cycle requires one measure of detergent, add 1/2 measure for the Pre-wash option.

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22 OPERATION

Control Panel

Control Panel Features

aPower On/Off Button

•Press this button to turn the washer on or off.

•Pressing this button during a cycle will cancel that cycle and any load settings will be lost.

•The door will unlock after a brief pause.

NOTE

•If there is any water remaining in the drum after the washer shuts off, it will drain after a delay. The washer can be restarted at any time before the drain begins. However, once the water begins to drain, all functions will be suspended until the water has been completely drained and the washer shuts off.

bCycle Selector Knob

•Turn this knob to select the desired cycle.

•Once the desired cycle has been selected, the standard presets will appear in the display. These settings can be adjusted using the Cycle Modifier buttons at any time before starting the cycle.

cStart/Pause Button

•Press this button to start the selected cycle.

•If the washer is running, use this button to pause the cycle without losing the current settings.

NOTE

•If the Start/Pause button is not pressed to start the selected cycle, after a delay the washer automatically turns off and all cycle settings are lost. Any water remaining in the drum will be drained.

dOption and Extra Function Buttons

•These buttons allow you to select additional cycle options. Certain buttons also allow you to activate special functions by pressing and holding the button for 3 seconds.

eCycle Modifier Buttons

•Use these buttons to adjust the wash temperature, spin speed and soil level settings for the selected cycle.

•The current settings are shown in the display.

•Press the button for that option to select other settings.

fTime and Status Display

OPERATION 23

Time and Status Display

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aAI DD Indicator

•AI DD provides the appropriate drum rotation actions after load sensing is completed.

•This indicator lights up when the Normal cycle is selected and operated.

bCycle Status Indicators

•These LEDs will blink when a cycle is selected to indicate which stages will run.

•When a cycle is running, the LED for the active stage will blink, and the LEDs for the remaining stages will remain steady. Once a stage is complete, the LED will turn off. If a cycle is paused, the active stage LED will stop blinking.

cEstimated Time Remaining

•When a cycle is selected, the default time for that cycle is displayed. This time will change as modifiers or options are selected.

•If the display shows -I--, then the time will be displayed after the load sensing has detected the load size.

•The time shown is only an estimate. This time is based on normal operating conditions. Several external factors (load size, room temperature, incoming water temperature, etc.) can affect the actual time.

NOTE

•Once the Start/Pause button is pressed, the washer will measure the size of the load. The estimated time may change once the load size has been measured.

•If the Delay Wash function is set, the remaining delay time counts down until the cycle begins.

dSignal Indicator

•This indicator lights up when the signal is turned off.

eControl Lock Indicator

•This indicator lights up when the control panel is locked.

•CL and the remaining wash time are displayed, in turn, on the time remaining display.

•When this function is set, all controls are disabled except for the Power button.

fWi-Fi Indicator

•This indicator is lit when the product is connected to a home Wi-Fi network.

gRemote Start Indicator

•This indicator lights up when the Remote Start feature is activated.

hDoor Lock Indicator

•This indicator lights up when the cycle starts and the door is locked.

•The indicator light stays on until the cycle is paused, stopped or has finished.

24 OPERATION

Wash Cycles

The wash cycles are designed for specific types of wash loads. Select the cycle that best matches the load contents for maximum wash performance and fabric care. See Sorting Laundry section for best results, and follow the fabric care labels on your garments. For a guide to fabric care symbols, see Sorting Laundry section.

Cycle Guide

Turn the knob or press the button to select the desired cycle. When you select a wash cycle, the light for the corresponding wash cycle will turn on.

NOTE

• Whenever load weights are mentioned, assume 1 lb (0.45 kg) = 1 thick bath towel (dry).

Cycle			Normal
Description	Use to wash all normal items such as cotton, linen, shirts, jeans or mixed loads, except
	delicate fabrics such as wool or silk.
	•	Pressing the Start/Pause button without selecting a cycle will cause the Normal
		cycle to begin immediately, using the default settings.
Wash Temp.	Default: Warm			Available: All
Spin Speed	Default: High			Available: All
Cycle			Heavy Duty
Description	Suitable for washing heavily soiled laundry, such as cotton fabrics, using more powerful
	wash motions.
	•	When washing large loads, there will be brief periods of 2 minutes or more
		without agitation. These soak periods are part of the cycle’s design, and are
		normal.
Wash Temp.	Default: Warm			Available: Ex Hot, Hot, Warm
Spin Speed	Default: High			Available: All
Cycle			Bulky/Large
Description	Suitable for washing blankets or bulky items which have difficulty absorbing water, such
	as pillows, blankets, comforters, sheets or pet bedding.
	• Do not use this cycle to wash a mixed load of bedding and non-bedding items.
	•	Do not mix large/bulky items with smaller articles of clothing.
	•	Do not wash excessively large items. If large/bulky items do not fit easily into the
		drum, there may not be enough room for them to move during washing.
Wash Temp.	Default: Tap Cold			Available: Hot, Warm, Cold, Tap Cold
Spin Speed	Default: High			Available: High, Med, Low, No Spin
Cycle			Sanitary
Description	This cycle reduces bacteria on laundry when used in conjunction with bleach, without high
	energy consumption.
Wash Temp.	Default: Ex Hot			Available: Ex Hot

					OPERATION		25
Cycle				Sanitary
Spin Speed		Default: High			Available: High, Med, Low, No Spin
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Description		This cycle helps wash food stains from baby clothes using a powerful rinse.
Cycle				Baby Wear
Wash Temp.		Default: Ex Hot			Available: Ex Hot
Spin Speed		Default: High			Available: High, Med, Low, No Spin
Cycle				AllergieneTM
Description		This cycle is a powerful, high-temperature cycle designed specifically to reduce certain
		allergens.
		NOTE
		•	Selecting this cycle automatically incorporates steam into the wash cycle.
		•	This cycle can significantly reduce allergens in bedding and clothing.
		•	This cycle helps reduce dust mite populations and helps reduce allergens. Due to
			the higher energy and temperatures used, this cycle is not recommended for wool,
			silk, leather, or any other delicate or temperature sensitive items.
Wash Temp.		Default: Ex Hot			Available: Ex Hot
Spin Speed		Default: Ex High			Available: All
Cycle				Tub Clean
Description			This is a special cycle designed to clean the inside of the washer.
Cycle				Delicates
Description		Suitable for washing dress shirts/blouses, nylons, lingerie, or sheer and lacy clothes which
		can easily be damaged.
Wash Temp.		Default: Cold			Available: Hot, Warm, Cold, Tap Cold
Spin Speed		Default: Med			Available: Med, Low, No Spin
Cycle				Hand Wash/Wool
Description		This cycle is for washing shrinkable woolen or hand-washable items requiring delicate
		care. Only wash woolen items that are labeled machine washable or hand-washable.
		• Laundry weight should be less than 8 pounds (3.6 kg) to prevent damage to the
			fabric.
		• Use only natural or wool-safe detergent and load 1/2 of the normal amount of
			detergent.
		•	This cycle uses a gentle tumble rotation angle and low-speed spin for the ultimate
			fabric care.
Wash Temp.		Default: Warm			Available: Hot, Warm, Cold, Tap Cold
Spin Speed		Default: Med			Available: Med, Low, No Spin

26 OPERATION

Cycle		Perm. Press
Description	Use this cycle to minimize wrinkles when washing tablecloths or “wrinkle-free” clothes.
Wash Temp.	Default: Hot		Available: All
Spin Speed	Default: High		Available: All

Cycle		Sportswear
Description	Washes special garments like sports and outdoor wear.
	• Use for water-repellent fabric laminate used on clothing.
Wash Temp.	Default: Hot		Available: Hot, Warm, Cold, Tap Cold
Spin Speed	Default: Med		Available: Med, Low, No Spin

Cycle		Speed Wash
Description	Quickly washes lightly soiled clothing and small loads. For high wash and rinse efficiency,
	wash small loads of 2-3 lightly soiled garments.
	• Use very little detergent in this cycle. To add an extra rinse, use the Extra Rinse
	option.
Wash Temp.	Default: Cold		Available: Hot, Warm, Cold, Tap Cold
Spin Speed	Default: Med		Available: All
Cycle		Drain+Spin
Description	This cycle is for draining and spinning without the wash and rinse cycle, or for removing
	the load from the washing machine in the middle of the cycle.

•You can change the spin speed by pressing the Spin button repeatedly until the desired speed is selected.

Cycle			Downloaded (Rinse+Spin)
Description	You can use a smartphone to download a specialized cycle to this cycle position.
	•	The default cycle is Rinse+Spin. This cycle is also available for download.
	•	Refer to the LG ThinQ application to see the cycles available for download.
Spin Speed	Default: Ex High			Available: All

OPERATION 27

Available Options

NOTE

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•	The Delay Wash and Add Item options are available for every cycle in this table.
	Cycle	Heavy Soil	Extra Rinse		Pre-wash
	Normal	#	#		#
	Heavy Duty	#	#		#
	Bulky/Large	#	#
	Sanitary	#	#
	Baby Wear	#	#
	AllergieneTM	#	#
	Delicates	#	#
	Hand Wash/Wool	#	#
	Perm. Press	#	#		#
	Sportswear	#	#
	Speed Wash	#	#		#

28 OPERATION

	Cycle Modifiers		Spin
			Higher spin speeds extract more water from
	About Modifier Buttons		clothes, reducing drying time and saving energy.
			•	Press the Spin button repeatedly until the
	Each cycle has default settings that are selected
				desired speed is selected.
	automatically. You can also customize these		•	Some fabrics, such as delicates, require a slower
	settings using the cycle modifier buttons.
				spin speed.
	•	Repeatedly press the button for the desired
		modifier until the indicator light for the desired
		setting is lit.	Options and Extra Functions
	•	The washer automatically adjusts the water level
			Your washer includes several additional cycle
		for the type and size of wash load for best results
		and maximum efficiency.	options to customize cycles to meet your individual
	•	This is a high-efficiency washer, and the water	needs.
			•	Select the desired option after selecting the
		levels may be much lower than you expect. This
		is normal, and cleaning/rinsing performance will		desired cycle and settings.

not be compromised.

NOTE

• The setting lights up when it is selected.

NOTE

•The LED for the option will light when the option is selected.

•To protect your garments, not every option is available with every cycle.

•A chime will sound twice and the LED will not light if the selected option is not allowed for the selected cycle.

•To protect your garments, not every wash temperature, spin speed, soil level, or option is available with every cycle.

•A chime will sound twice and the LED will not light if the desired setting is not allowed for the selected cycle.

•Follow the fabric care labels on the garment for best results.

Temp.

Make sure the wash temperature is suitable for the type of load you are washing.

•Press the Temp. button repeatedly to select the wash and rinse temperature combination for the selected cycle.

•All rinses use unheated cold water.

•Cold rinses use less energy. The actual cold rinse temperature depends on the temperature of the cold water at the faucet.

•Your washer features a heating element to boost the hot water temperature for Ex Hot settings. This provides improved wash performance at normal water heater settings.

Using the Pre-wash Option

This option adds a pre-wash (for about 15 - 17 minutes) for improved cleaning of heavily soiled or stained clothing.

NOTE

•If you select Pre-wash after putting the detergent directly in the drum, the detergent may be washed away, reducing the washing performance.

Remote Start

Use a smartphone to control your washer remotely.

•For more information, see SMART FUNCTIONS in this manual.

Delay Wash

Once you have selected the cycle and other settings, press the Delay Wash button to delay the start of the wash cycle.

•Each press of this button increases the delay time by 1 hour, for up to 19 hours.

OPERATION 29

•Once the desired delay time is set, press the Start/Pause button to start the delay time.

NOTE

•If the Start/Pause button is not pressed to begin the delay time, the washer automatically turns off after a certain time and all cycle settings are lost.

Wi-Fi

When the washer is connected to a home Wi-Fi network, the f icon on the control panel is lit.

•To connect the washer to the LG ThinQ application, press and hold the Delay Wash button for 3 seconds.

Add Item

Use this function to add garments or remove foreign objects like coins or keys after the cycle has started.

1 Press the Add Item button while the wash cycle is running.

• The cycle pauses and the door unlocks.

2 Open the door, add garments or remove foreign objects, and close the door.

3 Press the Start/Pause button to resume the cycle. The cycle continues automatically.

WARNING

•Do not attempt to force the door to open when locked. Doing so could result in damage to the appliance, malfunction, or personal injury.

NOTE

•If the water level and temperature are safe, the door lock LED turns off and the door unlocks once the wash movement has stopped.

•If the water level is too high, the door will not unlock, and this function cannot be used.

•If the temperature in the drum is higher than 113 (45 ), a short warning chime sounds and this function is not allowed for safety.

•This function is disabled during the Tub Clean cycle.

•To preserve wash performance, wash time may be extended depending on when garments are added to a cycle.

•Be careful when opening the door as wet laundry may drip or fall out.

Extra Rinse

This option adds an extra rinse to the selected cycle. Use this option to help ensure the removal of detergent or bleach residue from fabrics.

•Press the Extra Rinse button to add additional rinses to the cycle.

Heavy Soil

Select this option to wash heavily soiled laundry with more power than the standard cycle.

• Press the Heavy Soil button to select the option.

Control Lock

Use this function to disable the controls. This function can prevent children from changing cycles or operating this washer.

NOTE

•The function does not lock the door.

•Once this function is set, all buttons are locked except the Power button.

•When the controls are locked, CL and the remaining time are alternately shown on the display during the wash cycle.

•Turning off the power will not reset this function. You must deactivate this function before you can access any other options and functions.

Locking/Unlocking the Control Panel

1 Turn on the power.

2 Press and hold the Delay Wash and Add Item buttons at the same time for 3 seconds to activate/deactivate this function.

•When the function is deactivated, a chime will sound and the remaining time for the current cycle will reappear on the display.

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30 OPERATION

Signal

The washer plays a melody when the wash cycle is finished. The buttons make a sound each time a button is pressed. Use this button to turn the melody and button tones on or off.

•To turn the function on/off, press and hold the Extra Rinse and Pre-wash buttons at the same time for 3 seconds.