1. When this crossed-out wheeled bin symbol is attached to a product it means the product is
covered by the European Directive 2002/96/EC.
2. All electrical and electronic products should be disposed of separately from the municipal waste
stream via designated collection facilities appointed by the government or the local authorities.
3. The correct disposal of your old appliance will help prevent potential negative consequences for
the environment and human health.
4. For more detailed information about disposal of your old appliance, please contact your city
office, waste disposal service or the shop where you purchased the product.
LIMITED WARRANTY
LG Electronics warrants to the original purchaser (end user) that the cellular product and its
enclosed accessories will be free from defects in material and workmanship, according to the
following terms and conditions:
1. WHAT THIS WARRANTY COVERS:
(1)
The limited warranty for the handset remains in effect for a period of 12 (twelve) months based
on the date of purchase (except for the battery, where the Warranty Period shall be 6 months).
(2)
The limited warranty extends only to the original purchaser (end user) and is not assignable or
transferable to any subsequent purchaser/end user.
(3)
During the warranty period LG or officially appointed service agent will repair or replace any
defective product or parts thereof at its discretion.
(4)
This limited warranty is applicable to the customer/end user that purchased the product from
an official dealer in the United Kingdom.
(5)
The purchaser (end user) must retain the original purchase invoice/till slip in order to enforce
this limited warranty.
2. WHAT THIS WARRANTY DOES NOT COVER:
(1)
Defects or damages resulting from the misuse of this product.
(2)
Defects or damages from abnormal use, abnormal conditions, improper storage, exposure to
moisture or dampness, unauthorized modifications, unauthorized repair, neglect, abuse,
accident, alteration, improper installation, blown fuses, food or liquid spillage, acts of God and
shipping damage.
(3)
Breakage or damage to antennas unless caused directly by defects in material or
workmanship.
(4)
The cost of delivery or transportation of the product to the dealer or officially appointed service
center will be borne by the purchaser (end user).
(5)
Products received for repair by the dealer or authorized service center after the product
warranty has expired.
(6)
Products that have had the serial number removed or defaced.
(7)
THIS LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR
IMPLIED IN TERMS OF MARKETABILITY OR FITNESS FOR A PARTICULAR USE.
SPECIFICALLY THE COMPANY WILL ACCEPT NO RESPONSIBILITY OR LIABILITY FOR
CONSEQUENTIAL, INDIRECT, INCIDENTAL AND SPECIAL LOSS OR DAMAGE CAUSED BY
OR DUE TO FAILURE OF OPERATION OR MALFUNCTION OF THE PRODUCT, OR ARISING
FROM THE USE OR INABILITY TO USE THE PRODUCT.
(8)
Damage resulting from the use of non-LG approved accessories.
(9)
Scratches and damage caused by normal use.
(10)
Products used outside published maximum ratings.
(11)
Consumables such as fuses.
(12)
Products that have been subject to an unauthorised removal or deactivation of the network
operator-lock function.
Thank you for purchasing this LG U8380 handset. In the unlikely event that your handset needs to
be repaired, please contact 3 Customer Services for information on how to return your handset for
repair by dialing 0870.7330.333 or 333. Please have your IMEI number ready when you call (this
can be found under the battery).
Welcome to your LG U8380 handset
User guides can be daunting things, can’t they?
But don’t worry, we’ve made this one as
simple as possible.
U8380
Your guide is designed to do two things.
First, there’s an explanation on how to use your new LG U8380, so finding your way around the handset
will soon become the second nature.
Then there’s an introduction to the wide range of services offered, to make sure you get the best from them.
If all you want to do is power up and get going, that’s fine.
User Guide
U8380
Table of Contents
04
Emergency Services and Safety Precautions.............10
Getting Started ............................................................. 31
Using the Battery, Charger and USIM Card............... 31
Installing the Battery....................................................... 31
Removing the Battery..................................................... 32
Charging the Battery ...................................................... 33
Disconnecting the Charger............................................. 34
Battery Information and care.......................................... 35
Installing the USIM Card ................................................ 36
Getting to know your LG U8380 ................................. 37
Familiarise yourself with its features.......................... 37
Your handset’s home screen ...................................... 39
Display Information ...................................................... 40
Your handset’s keys and navigation........................... 41
Function of keys when phone is idle .......................... 42
General Functions ........................................................ 43
Turning your handset on.............................................. 43
Turning your handset off ............................................. 43
Index ............................................................................ 148
Table of Contents
08
Guidelines for safe and efficient use
Read these simple guidelines. Breaking the rules may be dangerous or illegal.
Further detailed information is given in this manual.
Emergency Services and Safety Precautions
For Your Safety
Read these simple guidelines. Breaking the rules
may be dangerous or illegal. Further detailed
information is given in this manual.
Warning
A Mobile Phones must be switched off at all
times in an aircraft.
A Do not hold the phone in your hand while
driving.
A Do not use your phone near petrol stations,
fuel depots, chemical plants or blasting
operations.
A For your safety, use ONLY specified
ORIGINAL batteries and chargers.
A Do not handle the phone with wet hands
while it is being charged. It may cause an
electric shock or seriously damage your
phone.
A Keep the phone in a safe place out of
children’s reach. It includes small parts which
if detached may cause a choking hazard.
10
Caution
A Switch off the phone in any area where
required by special regulations. For example,
do not use your phone in hospitals or it may
affect sensitive medical equipment.
A Emergency call may not be available under all
cellular networks. Therefore, you should
never depend solely on the phone for
emergency calls.
A Only use ORIGINAL accessories to avoid
damage to your phone.
A All radio transmitters carry risks of
interference with electronics in close
proximity. Minor interference may affect TVs,
radios, PCs, etc.
A Batteries should be disposed of in
accordance with relevant legislation.
A Do not dismantle the phone or battery.
Emergency Services and Safety Precautions
Exposure to radio frequency
energy
Radio wave exposure and Specific
Absorption Rate (SAR) information
A This handset model U8380 has been
designed to comply with safety, requirements
for exposure to radio waves. This
requirement is based on scientific guidelines
that include safety margins designed to
assure the safety of all persons, regardless of
age and health
A The radio wave exposure guidelines employ a
unit of measurement known as the Specific
Absorption Rate, or SAR. Tests for SAR are
conducted using a standardized method with
the phone transmitting at its highest certified
power level in all used frequency bands
A While there may be differences between the
SAR levels of various LG phone models, they
are all designed to meet the relevant
guidelines for exposure to radio waves
A The SAR limit recommended by the
International Commission on Non-Ionizing
Radiation Protection (ICNIRP), is 2W/kg
averaged over ten (10) gramme of tissue
A The highest SAR value for this model phone
tested by DASY3 for use at the ear is 0.671
W/kg (10g)
A The SAR limit recommended by the Institute
of Electrical and Electronics Engineers (IEEE),
which is 1.6 W/kg averaged over one (1)
gramme of tissue (for example USA, Canada,
Australia and Taiwan).
11
Emergency Services and Safety Precautions
FCC Part 15 Class B Compliance
This device and its accessories comply with part
15 of FCC rules. Operation is subject to the
following two conditions: (1) This device and its
accessories may not cause harmful interference,
and (2) this device and its accessories must
accept any interference received, including
interference that causes undesired operation.
FCC RF Exposure Information
WARNING!Read this information before
operating the phone.
In August 1996, the Federal Communications
Commission (FCC) of the United States, with its
action in Report and Order FCC 96-326,
adopted an updated safety standard for human
exposure to radio frequency (RF)
electromagnetic energy emitted by FCC
regulated transmitters. Those guidelines are
consistent with the safety standard previously
set by both U.S. and international standards
bodies. The design of this phone complies with
the FCC guidelines and these international
standards.
12
Bodily Contact During Operation
This device was tested for typical use with the
back of the phone kept 3/4 inches (2 cm) from
the body. To comply with FCC RF exposure
requirements, a minimum separation distance of
3/4 inches (2 cm) must be maintained between
the user’s body and the back of the phone,
including the antenna, whether extended or
retracted. Third-party belt-clips, holsters, and
similar accessories containing metallic
components should not be used. Avoid the use
of accessories that cannot maintain 3/4 inches
(2 cm) distance between the user’s body and
the back of the phone and have not been tested
for compliance with FCC RF exposure limits.
Vehicle-Mounted External Antenna
(Optional, if available.)
A minimum distance of 8 inches (20 cm) must
be maintained between the user / bystander
and the vehicle-mounted external antenna to
satisfy FCC RF exposure requirements. For
more information about RF exposure, visit the
FCC website at www.fcc.gov.
Emergency Services and Safety Precautions
Caution
Use only the supplied and approved antenna.
Use of unauthorized antennas or modifications
could impair call quality, damage the phone,
void your warranty and/or result in violation of
FCC regulations.
Do not use the phone with a damaged antenna.
If a damaged antenna comes into contact with
the skin a minor burn may result. Contact your
local dealer for a replacement of antenna.
TIA Safety Information
The following is the complete TIA Safety
Information for wireless handheld phones.
Exposure to Radio Frequency Signal
Your wireless handheld portable phone is a low
power radio transmitter and receiver. When it is
ON, it receives and also sends out radio
frequency (RF) signals. In August, 1996, the
Federal Communications Commissions (FCC)
adopted RF exposure guidelines with safety
levels for handheld wireless phones. Those
guidelines are consistent with the safety
standards previously set by both U.S. and
international standards bodies:
ANSI C95.1 (1992) *
NCRP Report 86 (1986)
ICNIRP (1996)
American National Standards Institute; National
Council on Radiation Protection and
Measurements; International Commission on
Non-Ionizing Radiation Protection
Those standards were based on comprehensive
and periodic evaluations of the relevant scientific
literature. For example, over 120 scientists,
engineers, and physicians from universities,
government health agencies, and industry
reviewed the available body of research to
develop the ANSI Standard (C95.1).
The design of your phone complies with the
FCC guidelines (and those standards).
Antenna Care
Use only the supplied or an approved
replacement antenna. Unauthorized antennas,
modifications, or attachments could damage the
phone and may violate FCC regulations.
13
Emergency Services and Safety Precautions
Phone Operation
NORMAL POSITION: Hold the phone as you
would any other telephone with the antenna
pointed up and over your shoulder.
Tips on Efficient Operation
For your phone to operate most efficiently: Do
not touch the antenna unnecessarily when the
phone is in use. Contact with the antenna
affects call quality and may cause the phone to
operate at a higher power level than otherwise
needed.
Driving
Check the laws and regulations on the use of
wireless phones in the areas where you drive
and always obey them. Also, if using your phone
while driving, please observe the following:
A Give full attention to driving - driving safely is
your first responsibility;
A Use hands-free operation, if available;
A Pull off the road and park before making or
answering a call if driving conditions or the
law so require.
14
Electronic Devices
Most modern electronic equipment is shielded
from RF signals. However, certain electronic
equipment may not be shielded against the RF
signals from your wireless phone.
Pacemakers
The Health Industry Manufacturers Association
recommends that a minimum separation of six
(6) inches be maintained between a handheld
wireless phone and a pacemaker to avoid
potential interference with the pacemaker.
These recommendations are consistent with the
independent research by and recommendations
of Wireless Technology Research.
Persons with pacemakers:
A Should ALWAYS keep the phone more than
six (6) inches from their pacemaker when the
phone is turned ON;
A Should not carry the phone in a breast
pocket;
A Should use the ear opposite the pacemaker
to minimize the potential for interference;
Emergency Services and Safety Precautions
A Should turn the phone OFF immediately if
there is any reason to suspect that
interference is taking place.
Hearing Aids
Some digital wireless phones may interfere with
some hearing aids. In the event of such
interference, you may want to consult your
service provider (or call the customer service
line to discuss alternatives.) Optional for each
phone manufacturer.
Other Medical Devices
If you use any other personal medical device,
consult the manufacturer of your device to
determine if it is adequately shielded from
external RF energy. Your physician may be able
to assist you in obtaining this information.
Health Care Facilities
Turn your phone OFF in health care facilities
when any regulations posted in these areas
instruct you to do so. Hospitals or health care
facilities may use equipment that could be
sensitive to external RF energy.
Vehicles
RF signals may affect improperly installed or
inadequately shielded electronic systems in
motor vehicles. Check with the manufacturer or
its representative regarding your vehicle. You
should also consult the manufacturer of any
equipment that has been added to your vehicle.
Posted Facilities
Turn your phone OFF in any facility where
posted notices so require.
Aircraft
FCC regulations prohibit using your phone while
in the air. Switch OFF your phone before
boarding an aircraft.
Blasting Areas
To avoid interfering with blasting operations,
turn your phone OFF when in a “blasting area”
or in areas posted: “Turn off two-way radio”.
Obey all signs and instructions.
15
Emergency Services and Safety Precautions
Potentially Explosive Atmosphere
Turn your phone OFF when in any area with a
potentially explosive atmosphere and obey all
signs and instructions. Sparks in such areas
could cause an explosion or fire resulting in
bodily injury or even death.
Areas with a potentially explosive atmosphere
are often, but not always marked clearly.
Potential areas may include: fueling areas (such
as gasoline stations); below deck on boats; fuel
or chemical transfer or storage facilities; vehicles
using liquefied petroleum gas (such as propane
or butane); areas where the air contains
chemicals or particles (such as grain, dust, or
metal powders); and any other area where you
would normally be advised to turn off your
vehicle engine.
For Vehicles Equipped with an Air Bag
An air bag inflates with great force. DO NOT
place objects, including either installed or
portable wireless equipment, in the area over
the air bag or in the air bag deployment area. If
in-vehicle wireless equipment is improperly
installed and the air bag inflates, serious injury
could result.
16
Adapter and Charger Safety
A The adapter and charger are intended for
indoor use only.
A Do not expose the adapter or battery pack
charger to direct sunlight or use it in places
with high humidity, such as a bathroom.
A Insert the battery pack charger vertically to
wall power outlet.
A If you use the battery pack charger out of
USA, use an attachment plug adaptor for the
proper configuration.
Battery Information and Care
A Please dispose of your battery properly or
take it to your local wireless carrier for
recycling.
A Do not dispose of your battery in fire or with
hazardous or flammable materials.
A Never store your phone in temperatures less
than -4° F or greater than 122° F.
A Never use an unapproved battery since this
could damage the phone and/or battery and
could cause the battery to explode.
Emergency Services and Safety Precautions
A The battery does not need to be fully
discharged before recharging.
A Use only LG-approved chargers specific to
your phone model since they are designed to
maximize battery life.
A Do not disassemble or short-circuit the
battery.
A Keep the battery’s metal contacts clean.
A Replace the battery when it no longer
provides acceptable performance. The
battery can be recharged several hundred
times before replacement.
A Recharge the battery after long periods of
non-use to maximize battery life.
A Battery life will vary due to usage patterns
and environmental conditions.
A Use of extended backlighting, MiniBrowser,
and data connectivity kits affect battery life
and talk/standby times.
Safety Information
Please read and observe the following
information for safe and proper use
of your phone and to prevent damage. Also,
keep the user’s guide in an accessible place at
all the times after reading it.
Explosion, Shock, and Fire Hazards
A Unplug the power cord and charger during
lightning storms to avoid electric shock or
fire.
A Make sure that no sharp-edged items such
as animal’s teeth, nails, come into contact
with the battery. There is a risk of this
causing a fire.
A Do not use harsh chemicals(such as alcohol,
benzene, thinners, etc.) or detergents to
clean your phone. There is a risk of this
causing a fire.
A When riding in a car, do not leave your phone
or set up the hands-free kit near to the air
bag. If wireless equipment is improperly
installed and the air bag is activated, you may
be seriously injured.
17
Emergency Services and Safety Precautions
A Do not handle the phone with wet hands
while it is being charged. It may cause an
electric shock or seriously damage your
phone.
A Do not drop, strike, or shake your phone
severely. Such actions may harm the internal
circuit boards of the phone.
A Be careful that children do not swallow any
parts such as rubber plugs (earphone,
connection parts of the phone, etc.). This
could cause asphyxiation or suffocation.
A Do not use your phone in high explosive
areas as the phone may generate sparks.
A Do not put your phone in a place subject to
excessive dust and keep the minimum
required distance between the power cord
and heat sources.
A Unplug the power cord prior to cleaning your
phone, and clean the power plug pin when it
is dirty.
A Do not damage the power cord by bending,
twisting, pulling, or heating. Do not use the
plug if it is loose as it may cause a fire or
electric shock.
18
A When using the power plug, ensure that it is
firmly connected. If it is not, it may cause
excessive heat or fire.
A Do not place any heavy items on the power
cord. Do not allow the power cord to be
crimped as it may cause fire or electric
shock.
A Do not disassemble the phone.
A Do not place or answer calls while charging
the phone as it may short-circuit the phone
and/or cause electric shock or fire.
A If you put your phone in a pocket or bag without
covering the receptacle of the phone (power
plug pin), metallic articles (such as a coin,
paperclip or pen) may short-circuit the phone.
Always cover the receptacle when not in use.
A Do not short-circuit the battery. Metallic
articles such as a coin, paperclip or pen in
your pocket or bag may short-circuit the +
and – terminals of the battery (metal strips on
the battery) upon moving. Short-circuit of the
terminal may damage the battery and cause
an explosion.
A Never place your phone in a microwave oven
as it will cause the battery to explode.
Emergency Services and Safety Precautions
General Warnings and Cautions
A Only use the batteries, antennas, and
chargers provided by LG. The warranty will
not be applied to products provided by other
suppliers.
A Store the battery in a place out of reach of
children.
A Using a damaged battery or placing a battery
in your mouth may cause serious injury.
A Do not place items containing magnetic
components such as a credit card, phone
card, bank book or subway ticket near your
phone. The magnetism of the phone may
damage the data stored in the magnetic
strip.
A Do not hold or let the antenna come in
contact with your body during a call.
A Talking on your phone for a long period of
time may reduce call quality due to heat
generated during use.
A When the phone is not used for a long period
time, store it in a safe place with the power
cord unplugged.
A Using the phone in proximity to receiving
equipment (i.e., TV or radio) may cause
interference to the phone.
A Only authorized personnel should service the
phone and its accessories. Faulty installation
or service may result in accidents and
consequently invalidate the warranty.
A Do not use the phone if the antenna is
damaged. If a damaged antenna contacts
skin, it may cause a slight burn. Please
contact an LG Authorized Service Center to
replace the damaged antenna.
A Do not use the phone in areas where its use
is prohibited. (For example: aircraft).
A Do not immerse your phone in water. If this
happens, turn it off immediately and remove
the battery. If the phone does not work, take
it to an LG Authorized Service Center.
A The power cord on this product will expose
you to lead, a chemical known to the State of
California to cause (cancer, and) birth defects
or other reproductive harm. Wash hands after
handling.
19
Emergency Services and Safety Precautions
FDA Consumer Update
The U.S. Food and Drug Administration’s
Center for Devices and Radiological Health
Consumer Update on Mobile Phones:
1. Do wireless phones pose a health
hazard?
The available scientific evidence does not show
that any health problems are associated with
using wireless phones. There is no proof,
however, that wireless phones are absolutely
safe. Wireless phones emit low levels of
radiofrequency energy (RF) in the microwave
range while being used. They also emit very low
levels of RF when in the standby mode.
Whereas high levels of RF can produce health
effects (by heating tissue), exposure to low level
RF that does not produce heating effects
causes no known adverse health effects. Many
studies of low level RF exposures have not
found any biological effects. Some studies have
suggested that some biological effects may
occur, but such findings have not been
confirmed by additional research. In some
cases, other researchers have had difficulty in
20
reproducing those studies, or in determining the
reasons for inconsistent results.
2. What is the FDA's role concerning
the safety of wireless phones?
Under the law, the FDA does not review the
safety of radiation-emitting consumer products
such as wireless phones before they can be
sold, as it does with new drugs or medical
devices. However, the agency has authority to
take action if wireless phones are shown to emit
radiofrequency energy (RF) at a level that is
hazardous to the user. In such a case, the FDA
could require the manufacturers of wireless
phones to notify users of the health hazard and
to repair, replace, or recall the phones so that
the hazard no longer exists. Although the
existing scientific data do not justify FDA
regulatory actions, the FDA has urged the
wireless phone industry to take a number of
steps, including the following:
A Support needed research into possible
biological effects of RF of the type emitted by
wireless phones;
Emergency Services and Safety Precautions
A Design wireless phones in a way that
minimizes any RF exposure to the user that is
not necessary for device function; and
A Cooperate in providing users of wireless
phones with the best possible information on
possible effects of wireless phone use on
human health.
The FDA belongs to an interagency working
group of the federal agencies that have
responsibility for different aspects of RF safety
to ensure coordinated efforts at the federal level.
The following agencies belong to this working
group:
A National Institute for Occupational Safety and
Health
A Environmental Protection Agency
A Occupational Safety and Health
Administration
A National Telecommunications and Information
Administration
The National Institutes of Health participates in
some interagency working group activities, as
well.
The FDA shares regulatory responsibilities for
wireless phones with the Federal
Communications Commission (FCC). All phones
that are sold in the United States must comply
with FCC safety guidelines that limit RF
exposure. The FCC relies on the FDA and other
health agencies for safety questions about
wireless phones.
The FCC also regulates the base stations that
the wireless phone networks rely upon. While
these base stations operate at higher power
than do the wireless phones themselves, the RF
exposures that people get from these base
stations are typically thousands of times lower
than those they can get from wireless phones.
Base stations are thus not the subject of the
safety questions discussed in this document.
21
Emergency Services and Safety Precautions
3. What kinds of phones are the
subject of this update?
The term “wireless phone” refers here to
handheld wireless phones with built-in
antennas, often called “cell”, “mobile”, or “PCS”
phones. These types of wireless phones can
expose the user to measurable radiofrequency
energy (RF) because of the short distance
between the phone and the user’s head.
These RF exposures are limited by FCC safety
guidelines that were developed with the advice
of the FDA and other federal health and safety
agencies. When the phone is located at greater
distances from the user, the exposure to RF is
drastically lower because a person's RF
exposure decreases rapidly with increasing
distance from the source. The so-called
“cordless phones,” which have a base unit
connected to the telephone wiring in a house,
typically operate at far lower power levels, and
thus produce RF exposures far below the FCC
safety limits.
4. What are the results of the research
done already?
The research done thus far has produced
22
conflicting results, and many studies have
suffered from flaws in their research methods.
Animal experiments investigating the effects of
radiofrequency energy (RF) exposures
characteristic of wireless phones have yielded
conflicting results that often cannot be repeated
in other laboratories. A few animal studies,
however, have suggested that low levels of RF
could accelerate the development of cancer in
laboratory animals. However, many of the
studies that showed increased tumor
development used animals that had been
genetically engineered or treated with
cancer-causing chemicals so as to be
pre-disposed to develop cancer in the absence
of RF exposure. Other studies exposed the
animals to RF for up to 22 hours per day. These
conditions are not similar to the conditions
under which people use wireless phones, so we
don’t know with certainty what the results of
such studies mean for human health. Three
large epidemiology studies have been published
since December 2000. Between them, the
studies investigated any possible association
between the use of wireless phones and primary
brain cancer, glioma, meningioma, or acoustic
neuroma, tumors of the brain or salivary gland,
Emergency Services and Safety Precautions
leukemia, or other cancers. None of the studies
demonstrated the existence of any harmful
health effects from wireless phone RF
exposures. However, none of the studies can
answer questions about long-term exposures,
since the average period of phone use in these
studies was around three years.
5. What research is needed to decide
whether RF exposure from wireless
phones poses a health risk?
A combination of laboratory studies and
epidemiological studies of people actually using
wireless phones would provide some of the data
that are needed. Lifetime animal exposure
studies could be completed in a few years.
However, very large numbers of animals would
be needed to provide reliable proof of a cancer
promoting effect if one exists. Epidemiological
studies can provide data that is directly
applicable to human populations, but 10 or
more years follow-up may be needed to provide
answers about some health effects, such as
cancer. This is because the interval between the
time of exposure to a cancer-causing agent and
the time tumors develop — if they do — may be
many, many years. The interpretation of
epidemiological studies is hampered by
difficulties in measuring actual RF exposure
during day-to-day use of wireless phones. Many
factors affect this measurement, such as the
angle at which the phone is held, or which
model of phone is used.
6. What is the FDA doing to find out
more about the possible health
effects of wireless phone RF?
The FDA is working with the U.S. National
Toxicology Program and with groups of
investigators around the world to ensure that
high priority animal studies are conducted to
address important questions about the effects
of exposure to radio frequency energy (RF).
The FDA has been a leading participant in the
World Health Organization International
Electromagnetic Fields (EMF) Project since its
inception in 1996. An influential result of this
work has been the development of a detailed
agenda of research needs that has driven the
establishment of new research programs
around the world. The project has also helped
develop a series of public information
documents on EMF issues. The FDA and the
23
Cellular Telecommunications & Internet
Association (CTIA) have a formal Cooperative
Research and Development Agreement
(CRADA) to do research on wireless phone
safety. The FDA provides the scientific
oversight, obtaining input from experts in
government, industry, and academic
organizations. CTIA-funded research is
conducted through contracts with independent
investigators. The initial research will include
both laboratory studies and studies of wireless
phone users. The CRADA will also include a
broad assessment of additional research needs
in the context of the latest research
developments around the world.
7. How can I find out how much radio
frequency energy exposure I can get
by using my wireless phone?
Emergency Services and Safety Precautions
The standard, “Recommended Practice for
Determining the Spatial-Peak Specific
Absorption Rate (SAR) in the Human Body Due
to Wireless Communications Devices:
Experimental Techniques,” sets forth the first
consistent test methodology for measuring the
rate at which RF is deposited in the heads of
wireless phone users. The test method uses a
tissue-simulating model of the human head.
Standardized SAR test methodology is
expected to greatly improve the consistency of
measurements made at different laboratories on
the same phone. SAR is the measurement of
the amount of energy absorbed in tissue, either
by the whole body or a small part of the body. It
is measured in watts/kg (or milliwatts/g) of
matter. This measurement is used to determine
whether a wireless phone complies with safety
guidelines.
9. What steps can I take to reduce my
exposure to radio frequency energy
from my wireless phone?
If there is a risk from these products - and at
this point we do not know that there is - it is
probably very small. But if you are concerned
about avoiding even potential risks, you can
take a few simple steps to minimize your
exposure to radio frequency energy (RF). Since
time is a key factor in how much exposure a
person receives, reducing the amount of time
spent using a wireless phone will reduce RF
exposure. If you must conduct extended
conversations by wireless phone every day, you
could place more distance between your body
and the source of the RF, since the exposure
level drops off dramatically with distance. For
example, you could use a headset and carry the
wireless phone away from your body or use a
wireless phone connected to a remote antenna.
Again, the scientific data do not demonstrate
that wireless phones are harmful. But if you are
concerned about the RF exposure from these
products, you can use measures like those
described above to reduce your RF exposure
from wireless phone use.
10. What about children using wireless
phones?
The scientific evidence does not show a danger
to users of wireless phones, including children
and teenagers. If you want to take steps to
lower exposure to radio frequency energy (RF),
25
the measures described above would apply to
children and teenagers using wireless phones.
Reducing the time of wireless phone use and
increasing the distance between the user and
the RF source will reduce RF exposure. Some
groups sponsored by other national
governments have advised that children be
discouraged from using wireless phones at all.
For example, the government in the United
Kingdom distributed leaflets containing such a
recommendation in December 2000. They
noted that no evidence exists that using a
wireless phone causes brain tumors or other ill
effects. Their recommendation to limit wireless
phone use by children was strictly
precautionary; it was not based on scientific
evidence that any health hazard exists.
11. What about wireless phone
interference with medical
equipment?
Radio frequency energy (RF) from wireless
phones can interact with some electronic
devices. For this reason, the FDA helped
develop a detailed test method to measure
electromagnetic interference (EMI) of implanted
cardiac pacemakers and defibrillators from
wireless telephones. This test method is now
part of a standard sponsored by the Association
for the Advancement of Medical instrumentation
(AAMI). The final draft, a joint effort by the FDA,
medical device manufacturers, and many other
groups, was completed in late 2000. This
standard will allow manufacturers to ensure that
cardiac pacemakers and defibrillators are safe
from wireless phone EMI.
The FDA has tested hearing aids for interference
from handheld wireless phones and helped
develop a voluntary standard sponsored by the
Institute of Electrical and Electronic Engineers
(IEEE). This standard specifies test methods and
performance requirements for hearing aids and
wireless phones so that no interference occurs
Emergency Services and Safety Precautions
12. Where can I find additional
information?
For additional information, please refer to the
following resources:
FDA web page on wireless phones
(http://www.fda.gov/cdrh/phones/index.html)
Federal Communications Commission (FCC) RF
Safety Program
(http://www.fcc.gov/oet/rfsafety)
International Commission on Non-lonizing
Radiation Protection (http://www.icnirp.de)
World Health Organization (WHO) International
EMF Project (http://www.who.int/emf)
National Radiological Protection Board (UK)
(http://www.nrpb.org.uk/)
10 Driver Safety Tips
Your wireless phone gives you the powerful
ability to communicate by voice almost
anywhere, anytime. An important responsibility
accompanies the benefits of wireless phones,
one that every user must uphold.
When operating a car, driving is your first
responsibility. When using your wireless phone
behind the wheel of a car, practice good
common sense and remember the following
tips:
1. Get to know your wireless phone and its
features such as speed dial and redial.
Carefully read your instruction manual and
learn to take advantage of valuable features
most phones offer, including automatic redial
and memory. Also, work to memorize the
phone keypad so you can use the speed dial
function without taking your attention off the
road.
2. When available, use a hands-free device. A
number of hands-free wireless phone
accessories are readily available today.
Whether you choose an installed mounted
device for your wireless phone or a speaker
phone accessory, take advantage of these
devices if available to you.
3. Position your wireless phone within easy
reach. Make sure you place your wireless
phone within easy reach and where you can
reach it without removing your eyes from the
road. If you get an incoming call at an
inconvenient time, if possible, let your
voicemail answer it for you.
27
Emergency Services and Safety Precautions
4. Suspend conversations during hazardous
driving conditions or situations. Let the
person you are speaking with know you are
driving; if necessary, suspend the call in
heavy traffic or hazardous weather
conditions. Rain, sleet, snow and ice can be
hazardous, but so is heavy traffic. As a driver,
your first responsibility is to pay attention to
the road.
5. Do not take notes or look up phone numbers
while driving. If you are reading an address
book or business card, or writing a “to-do”
list while driving a car, you are not watching
where you are going. It is common sense.
Don’t get caught in a dangerous situation
because you are reading or writing and not
paying attention to the road or nearby
vehicles.
6. Dial sensibly and assess the traffic; if
possible, place calls when you are not
moving or before pulling into traffic. Try to
plan your calls before you begin your trip or
attempt to coincide your calls with times you
may be stopped at a stop sign, red light or
otherwise stationary. But if you need to dial
while driving, follow this simple tip -- dial only
28
a few numbers, check the road and your
mirrors, then continue.
7. Do not engage in stressful or emotional
conversations that may be distracting.
Stressful or emotional conversations and
driving do not mix; they are distracting and
even dangerous when you are behind the
wheel of a car. Make people you are talking
with aware you are driving and if necessary,
suspend conversations which have the
potential to divert your attention from the
road.
8. Use your wireless phone to call for help. Your
wireless phone is one of the greatest tools
you can own to protect yourself and your
family in dangerous situations -- with your
phone at your side, help is only three
numbers away. Dial 911 or other local
emergency number in the case of fire, traffic
accident, road hazard or medical emergency.
Remember, it is a free call on your wireless
phone!
9. Use your wireless phone to help others in
emergencies. Your wireless phone provides
you a perfect opportunity to be a “Good
Samaritan” in your community. If you see an
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