LG U370 Users manual
Welcome to your LG U370 handset
Your guide is designed to do two things. First, there’s an explanation on
how to use your new LG U370, so finding your way around the handset
will soon become second nature. Then there’s an introduction to the wide
range of services offered. This will make sure you get the best from them.
If all you want to do is power up and get going, that’s fine!
U370
User Guide
Part 15.21 statement
" Change or Modifications that are not expressly approved by the manufacturer could void
the user's authority to operate the equipment. "
Part 15.105 statement
This equipment has been tested and found to comply with the limits for a class B digital device,
pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference in a
residential installation.
This equipment generates uses and can radiate radio frequency energy and, if not installed and used
in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. if this
equipment does cause harmful interference or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected
- Consult the dealer or an experienced radio/TV technician for help.
LIMITED WARRANTY STATEMENT
1. WHAT THIS WARRANTY COVERS:
LG offers you a limited warranty that the enclosed subscriber unit and its enclosed accessories will be
free from defects in material and workmanship, according to the following terms and conditions:
(1) The limited warranty for the product extends for ONE (1) year beginning on the data of purchase
of the product.
(2) The limited warranty extends on to the original purchaser of the product and is not assignable or
transferable to any subsequent purchaser/end user.
(3) This warranty is good only to the original purchaser of the product during the warranty period as
long as it is in the U.S., including Alaska, Hawaii, U.S. Territories and Canada.
(4) The external housing and cosmetic parts shall not be covered under these limited warranty terms.
(5) Upon request from LG, the consumer must provide information to reasonably prove the date of
purchase.
(6) The customer shall bear the cost of shipping the product to the Customer Service Department of
LG. LG shall bear the cost of shipping the product back to the consumer after the completion of
service under this limited warranty.
2. WHAT THIS WARRANTY DOES NOT COVER:
(1) Defects or damages resulting from use of the product i n other than its normal and customary
manner.
(2) Defects or damages from abnormal use, abnormal conditions, improper storage, exposure to
moisture or dampness, unauthorized modifications, unauthorized connections, unauthorized repair,
misuse, neglect, abuse, accident, alteration, improper installation, or other acts which are not the
fault of LG, including damage caused by shipping blown fuses spills of food or liquid.
(3) Breakage or damage to antennas unless caused directly by defects in material or workmanship.
(4) That the Customer Service Department at LG was net notified by consumer of the alleged defect
or malfunction of the product during the applicable limited warranty period.
(5) Products which have had the serial number removed or made illegible.
(6) The limited warranty is in lieu of all other warranties, express or implied either in fact or by
operations law, statutory or otherwise, including, but limited to any implied warranty of
marketability or fitness for a particular use.
(7) Damage resulting from use of non-LG approved accessories.
(8) All plastic surfaces and all other externally exposed parts that are scratched or damaged due to
normal customer use.
(9) Products operated outside published maximum ratings.
3
(10) Products used or obtained in a rental prog ram.
(11) Consumables (such as fuses).
3. STATE LAW RIGHTS:
No other express warranty is applicable to this product. THE DURATION OF ANY IMPLIED
WARRANTIES, INCLUDING THE IMPLIED WARRANTY OF MARKETABILITY, IS LIMITED
TO THE DURATION OF THE EXPRESS WARRANTY HEREIN. LG INFOCOMM INC. SHALL
NOT BE LIABLE FOR THE LOSS OF THE USE OF THE PRODUCT, INCONVENIENCE, LOSS
OR ANY OTHER DAMAGES, DIRECT OR CONSEQUENTIAL, RISING OUT OF THE USE OF,
OR INABILITY TO USE, THIS PRODUCT OR FOR ANY BREACH OF ANY EXPRESS OR
IMPLIED WARRANTY, INCLUDING THE IMPLIED W ARRA NTY OF MAR KETABILITY
APPLICABLE TO THIS PRODUCT. Some states do not allow the exclusive of imitation of incidental
or consequential damages or limitations on how long an implied warranty lasts; so these limitations or
exclusions may not apply to you. This warranty gives you specific legal rights and you may also have
other rights which vary from state to state.
4. HOW TO GET WARRANTY SERVICE:
To obtain warranty service, please call the following web address:
www.lgeservice.com
8
For Your Safety
Important Information
This user guide contains important information on the use and
operation of this phone. Please read all the information
carefully for optimal performance and to prevent any damage
to or misuse of the phone. Any changes or modifications not
expressly approved in this user guide could void your warranty
for this equipment.
Before You Start
Safety Instructions
WARNING! To reduce the possibility of electric shock, do not
expose your phone to high humidity areas, such as the
bathroom, swimming pool, etc.
Always store your phone away from heat. Never store your
phone in settings that may expose it to temperatures less than
32°F or greater than 104°F, such as outside during extreme
weather conditions or in your car on a hot day. Exposure to
excessive cold or heat will result in malfunction, damage
and/or catastrophic failure.
Be careful when using your phone near other electronic
devices. RF emissions from your mobile phone may affect
nearby in adequately shielded electronic equipment. You
should consult with manufacturers of any personal medical
devices such as pacemakers and hearing aides to determine if
they are susceptible to interference from your mobile phone.
Turn off your phone in a medical facility or at a gas station.
Never place your phone in a microwave oven as this will
cause the battery to explode.
IMPORTANT! Please read the TIA SAFETY INFORMATION on
page 78 before using your phone.
Safety Information
Read these simple guidelines. Breaking the rules may be
dangerous or illegal. Further detailed information is given in this
user guide.
] Never use an unapproved battery since this could damage
the phone and/or battery and could cause the battery to
explode.
] Never place your phone in a microwave oven as it will
cause the battery to explode.
] Do not dispose of your battery by fire or with hazardous or
flammable materials.
] Make sure that no sharp-edged items come into contact
with the battery. There is a risk of this causing a fire.
] Store the battery in a place out of reach of children.
] Be careful that children do not swallow any parts such as
rubber plugs (earphone, connection parts of the phone,
etc.). This could cause asphyxiation or suffocation.
9
For Your Safety
] Unplug the power cord and charger during lightning storms
to avoid electric shock or fire.
] When riding in a car, do not leave your phone or set up the
hands-free kit near to the air bag. If wireless equipment is
improperly installed and the air bag is activated, you may be
seriously injured.
] Do not use a hand-held phone while driving.
] Do not use the phone in areas where its use is prohibited.
(For example: aircraft).
] Do not expose the battery charger or adapter to direct
sunlight or use it in places with high humidity, such as a
bathroom.
] Never store your phone in temperatures less than- 4°F or
greater than 122°F.
] Do not use harsh chemicals (such as alcohol, benzene,
thinners, etc.) or detergents to clean your phone. There is a
risk of this causing a fire.
] Do not drop, strike, or shake your phone severely. Such
actions may harm the internal circuit boards of the phone.
] Do not use your phone in high explosive areas as the phone
may generate sparks.
] Do not damage the power cord by bending, twisting, pulling,
or heating. Do not use the plug if it is loose as it may cause
a fire or electric shock.
] Do not place any heavy items on the power cord. Do not
allow the power cord to be crimped as it may cause fire or
electric shock.
] Do not handle the phone with wet hands while it is being
charged. It may cause an electric shock or seriously
damage your phone.
] Do not disassemble the phone.
] Do not place or answer calls while charging the phone as it
may short-circuit the phone and/or cause electric shock or
fire.
] Only use the batteries, antennas, and chargers provided by
LG. The warranty will not be applied to products provided by
other suppliers.
] Only authorized personnel should service the phone and its
accessories. Faulty installation or service may result in
accidents and consequently invalidate the warranty.
] Do not hold or let the antenna come in contact with your
body during a call.
] An emergency call can be made only within a service area.
For an emergency call, make sure that you are within a
service area and that the phone is turned on.
10
For Your Safety
FCC RF Exposure Information
WARNING! Read this information before operating the phone.
In August 1996, the Federal Communications (FCC) of he United
States, with its action in Report and Order FCC 96-326, adopted
an updated safety standard for human exposure to radio
frequency (RF) electromagnetic energy emitted by FCC
regulated transmitters. Those guidelines are consistent with
the safety standard previously set by both U.S. and
international standards bodies.
The design of this phone complies with the FCC guidelines and
these international standards.
CAUTION
Use only the supplied and approved antenna. Use of
unauthorized antennas or modifications could impair call
quality, damage the phone, void your warranty and/or result in
violation of FCC regulations. Do not use the phone with a
damaged antenna. If a damaged antenna comes into contact
with skin, a minor burn may result. Contact your local dealer
for a replacement antenna.
Body-worn Operation
This device was tested for typical body-worn operations with
the back of the phone kept 0.79 inches (2cm) between the
user’s body and the back of the phone. To comply with FCC RF
exposure requirements, a minimum separation distance of 0.79
inches(2cm) must be maintained between the user's body
and the back of the phone. Third-party belt-clips, holsters, and
similar accessories containing metallic components should not
be used. Body-worn accessories that cannot maintain 0.79
inches(2cm) separation distance between the user's body
and the back of the phone, and have not been tested for typical
body-worn operations may not comply with FCC RF exposure
limits and should be avoided.
11
For Your Safety
Vehicle Mounted External Antenna
(optional, if available)
A minimum separation distance of 8 inches (20cm) must be
maintained between the user/bystander and the vehicle
mounted external antenna to satisfy FCC RF exposure
requirements. For more information about RF exposure, visit
the FCC website at www.fcc.gov
FCC Part 15 Class B Compliance
This device and its accessories comply with part 15 of FCC
rules. Operation is subject to the following two conditions:
(1) This device and its accessories may not cause harmful
interference, and (2) this device and its accessories must
accept any interference received, including interference that
may cause undesired operation.
Cautions for Battery
] Do not disassemble.
] Do not short-circuit.
] Do not expose to high temperature: 60°C (140°F).]
] Do not incinerate.
Battery Disposal
] Please dispose of your battery properly or bring to your
local wireless carrier for recycling.
] Do not dispose in fire or with hazardous or flammable
materials.
Adapter (Charger) Cautions
] Using the wrong battery charger could damage your phone
and void your warranty.
] The adapter or battery charger is intended for indoor use
only.
Do not expose the adapter or battery charger to direct sunlight
or use it in places with high humidity, such as the bathroom.
15
Using the Battery, Charger and USIM Card
Installing the Battery
To install the battery, insert the bottom of the battery (1) into the
opening on the back of the phone, making sure that the references
on the videophone (2) coincide. Push the battery (3) until the battery
latch on the back of the videophone (3) clicks.
Removing the Battery
Turn the power off. (If power is left on, there is a chance you could
lose the stored telephone numbers and messages.) Press the
latches 1 and open the battery 2. Then remove the battery.
Getting Started
Getting Started
The battery is fully discharged, it will take approximately (under 30
minutes) to charge the battery to minimum operating level. When the
red light is on, the handset can not be powered on. The red light will
be off when the battery is charged to minimum operating level.
Warning
You can make video call with charger connected.
But if the battery capacity is under 10% the battery can be
discharged when you use video call even though the charger is
connected.
Charging the Battery
To use the charger provided with your phone:
1. With the battery in position
on the phone, connect the
lead from the charger to the
side of the phone. Check
that the arrow on the lead
connector is facing towards
the front of the phone.
2. Connect the charger to a
standard AC wall outlet. Only use the charger that comes included
with the package.
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Warning
Do not force the connector as this may damage the phone and/or
the charger.
Disconnecting the Charger
When charging is finished, disconnect
the charger from the power outlet and
from the phone by pressing on the grey
tabs on both sides of the connector
while pulling the connector out.
Notice
The battery delivered with your phone has to be fully charged before
using it. Do not remove the battery or the USIM card while charging.
If your phone is being charged, the display will show the charging
status.
If the battery fails to charge completely:
After turning the phone on and off, please attempt to recharge the
battery.
After detaching and reattaching the battery, please attempt to
recharge the battery.
17
Getting Started
Battery Information and Care
1. Never use a non LG approved battery as this could damage the
phone and / or battery and could cause the battery to explode.
2. The battery does not need to be fully discharged before
recharging.
3. Use only LG approved chargers specific to your phone model
since they are designed to maximise battery life.
4. Do not disassemble or short-circuit the battery.
5. Keep the battery’s metal contacts clean.
6. Replace the battery when it no longer provides acceptable
performance. The battery can be recharged several hundred times
before replacement.
7. Recharge the battery after long periods of non-use to maximise
battery life.
8. Do not expose the battery charger to direct sunlight or use it in
areas of high humidity such as a bathroom.
9. Battery life will decrease if exposed to extremely hot or cold
temperatures.
10. Battery life will vary due to usage patterns and environmental
conditions.
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11. The use of extended backlighting, Browser, and data
connectivity kits affect battery life and talk/standby time.
Installing the USIM card
Your USIM card contains your phone number, service details and
contacts and must be inserted into your handset.
If your USIM card is removed then your handset becomes unusable
until a valid one is inserted. Always disconnect the charger and other
accessories from your handset before inserting and removing your
USIM card.
Your USIM card may only be used in handsets which are enabled for
3 services. Any attempt to use the USIM card in other handsets may
result in serious damage to the handset and may prevent you from
being able to use it, including the making of emergency calls.
Notice
When you need to remove the
USIM card, slide it towards the top
of the phone and take it out of the
holder.
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20
Getting Started
Notice
Before installing always make sure that the phone is switched off
and remove the battery.
The metal contact of the USIM card can be easily damaged by
scratches. Pay special attention to the USIM card while handling and
installing. Follow the instructions supplied with the USIM card.
Caution
Risk of explosion if battery is replaced by an incorrect type.
Dispose of used batteries according to the instructions.
Getting to know your LG U370
Congratulation on having chosen the new LG U250 videophone, the
personal communication device with a refined and exclusive design,
which is enhanced by the latest generation of HSDPA (High Speed
Download Packet Access) technology. This technology will enable
you to access the Internet and mobile portal services with the speed
of broadband, guaranteeing increased productivity and more fun and
enjoyment when you are relaxing!
Note
the LG U250 videophone has a download transmission speed of up
to 1.8 Mbps. Ask your network operator for more information about
the areas that are already covered by the HSDPA broadband data
transmission service.
Your handset’s home screen
Your handset’s home screen is divided into three basic displays: the
icon indicator bar; a central window that includes the home screen;
and the prompt bar. Each of these is described below:
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Getting to know your LG U370
24
The icon indicator bar
The icon indicator bar shows what
operations are currently taking place, it
also the displays the status of the battery
and signal strength. This appears through
all activities. The table beiow gives a brief
explanation of the icons and their
function.
The home screen
The central window of your start screen
displays an image of your choice, when in
use, this screen will display all of your
functions and services.
The prompt bar
The prompt bar displays in the soft boxes.
These are activated by pressing the
appropriate soft key under each one.
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Display Information
The table below describes various display indicators or icons that
appear on the phone’s display screen.
On-Screen Icons
Battery level - indicates the amount of power in your battery.
The greater the amount of solid colour the greater the power.
Call diverting - indicates call divert option has been selected.
Call reject - indicates call reject option has been selected.
Voice message - indicates when you have a new voice message
(This symbol may not appear in your 3 region).
Text - indicates when you have a new text message.
Multimedia - indicates when you have a new Multimedia message.
3G network - indicates whether you are in the 3 video service area.
When you leave the 3 video service area, your handset roams onto
the voice & picture network or when abroad onto another
network(2G/3G)
2G network - indicates the strength of your handset’s connection
with a 2G network.
No-service area - indicates you are in the no-service area.
Roaming service - indicates that you are using a roaming service.
Service message message - indicates that there is new Service
message content.
Description
Icon
26
Getting to know your LG U370
Description
Icon
Indicates the Bluetooth connection is activated.
Alarm - indicates an Alarm.
Normal - indicates the General profile is activated
Silent - indicates the silent menu in Profile.
Vibrate only - indicates whether the vibrate function is on or off.
Headset - indicates the headset menu in Profile.
Outdoor - Indicates the loud profile is activated.
Indicates activation of the Multitasking function.
Indicates that the download function is activated.
Indicates that the browser is activated.
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Your handset’s keys and navigation
(1) The soft keys
,
The left and right soft keys activate
the prompts that appear in the soft
boxes directly above them. These
prompts change according to the
screen content.
(2) The navigation key
Use for quick access to phone
functions.
(3) The OK key
The button in the centre of the
Navigation key allows you to select
objects on the screen.
Once you have scrolled to your
desired choice use the OK key to
select it. This function can be used
in the majority of screens.
(4) The Multitasking key
(5) The Clear key
This key has three functions. It will
take you back to your previous
screen and when in a text entry
screen, it acts as a delete key. You
can use the integrated Speaker
during a call by press hold the
key.
(6) The Send key
This key is used to make and
answer voice calls.
(7) The End key (On/Off)
This key is used to end calls and
close down applications.
29
Turning your handset on
Ensure that your USIM card is in your handset and the battery is
charged. Press the key.
Enter the USIM PIN code that was supplied with your USIM card if
PIN code setting is on.
After a few seconds you will be registered on the network.
Turning your handset off
Press and hold the key until power is off.
There may be some delay while the handset powers down.
Do not re-power the handset during this time.
Access Codes
You can use the access codes described in this section to avoid
unauthorised use of your phone. The access codes (except PUK and
PUK2 codes) can be changed by using the Change codes feature
[Menu #.5.3]
PIN code (4 to 8 digits)
The PIN (Personal Identification Number) code protects your USIM
card against unauthorised use. The PIN code is usually supplied with
the USIM card. When the PIN Code Request is set to Enable, your
General Functions
30
General Functions
phone will request the PIN code every time it is switched on. When
the PIN Code Request is set to Disable, your phone connects to the
network directly without the PIN code.
PIN2 code (4 to 8 digits)
The PIN2 code, supplied with some USIM cards, is required to
access functions such as Fixed Dial Number. These functions are
only available if supported by your USIM card.
PUK code (4 to 8 digits)
The PUK (PIN Unblocking Key) code is required to unlock a blocked
PIN code. Contact 3 Customer Services for the code.
PUK2 code (4 to 8 digits)
The PUK2 code, is required to unlock a blocked PIN2 code. Contact
3 Customer Services.
Security code (4 digits)
The security code protects the unauthorised use of your phone. The
default security code is set to ‘0000’ and the security code is
required to delete all phone entries and to restore the handset to
factory setting.
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Barring Password
The barring password is required when you use the call barring
function. The password is obtained from the 3 Customer Services
when you subscribe to this function.
Making and Answering calls
Ensure you tell the other party before recording a voice call.
Making and Answering a video call
You can make/answer a video call to a 3G video phone the other
party must have a 3G video phone and be in a video service area.
To make/answer a video call, do the following.
1. Input the phone number using the keypad, or select the phone
number from the calls made/received lists.
Note
To correct mistakes, press the key once to delete the last
number, or press and hold the key to delete all numbers.
2. If you do not want to use the Speaker, ensure you have the
headset plugged in.
General Functions
32
Note
The video call may take some time to connect. Please be patient.
The connection time will also depend on how quickly the other party
answers the call. While the video call is connecting, you will see your
own images; after the other party has answered, their image will be
displayed on screen.
3. Press the end key to finish the call.
Making a voice/video call
1. Make sure your handset is powered on.
2. Enter the number including the full area code.
a To delete a digit press the key.
To delete all digits press and hold the key.
3. Press the key to make a voice call.
4. Press the key to finish the call.
Note
To activate the Speaker during a Voice call, you have to press and
hold the key for at least 2 secs.
33
Making a voice/video call from Contacts
It is easy to call anyone whose number you have stored in your
Contacts. Press the down navigation key to access contact list.
Scroll to your chosen contact and press the key. To make a
voice call press the key.
Press the key to finish the call.
Making International Calls
1. Press and hold the key for the international prefix. The ‘+’
character can be replaced with the international access code.
2. Enter the country code, area code, and the phone number.
3. Press the key.
Answering a Call
When you receive a call, the phone rings and the flashing phone icon
appears on the screen. If the caller can be identified, the caller’s
phone number (or name if stored in your Contacts) is displayed.
Using the Speaker
You can use the integrated Speaker during a call by press hold
the key. The speaker is automatically deactivated when you end
the call.
General Functions
34
Warning
Due to higher volume levels, don't place the phone near your ear
while the Speaker is enabled.
Signal Strength
If you are inside a building, being near a window may give you better
reception. You can see the strength of your signal by the signal
indicator on the main screen ( ).
Entering Text
You can enter alphanumeric characters using the keypad.
For example, storing names in the Contacts, writing a message,
creating a personal greeting or scheduling events in the calendar all
require entering text.
Following text input methods are available in the handset.
Changing the Text Input Mode
1. When you are in a field that allows characters to be entered, you
will notice the text input mode indicator in the upper right corner
of the display.
2. Short pressing the key cycles between , ,
, and .
35
Using the T9 Mode
The T9 predictive text input mode allows you to enter words easily
with a minimum number of key presses. As you press each key, the
handset begins to display the characters that it thinks you are typing
based on a built-in dictionary. As new letters are added, the word
changes to reflect the most likely candidate from the dictionary.
1. When you are in the T9 predictive text input mode, start entering a
word by pressing keys to . Press one key per letter.
a The word changes as letters are typed - ignore what’s on the
screen until the word is typed completely.
a If the word is still incorrect after typing completely, press the
key once or more to cycle through the other word options.
Example
Press to type Good
Press the key to get Home
a If the desired word is missing from the word choices list, add it by
using the ABC mode.
2. Enter the whole word before editing or deleting any keystrokes.
General Functions
3. Complete each word with a space by pressing the key.
To delete letters, press the key.
Press and hold down the key to erase entire words.
Using the ABC Mode
Use the to keys to enter your text.
1. Press the key labeled with the required letter:
a Once for the first letter
a Twice for the second letter
a And so on
2. To insert a space, press the . key once.
To delete letters, press the key.
Press and hold down the key to clear the display.
Using the 123 (Number) Mode
The 123 Mode enables you to enter numbers in a text message(a
telephone number, for example).
Press the keys corresponding to the required digits before manually
switching back to the appropriate text entry mode.
36
Using the Symbol Mode
The symbol mode enables you to enter various symbols or special
characters.
To enter a symbol, press the key.
Use the navigation and numeric keys to select the desired symbol
and press the key.
37
General Functions
Character chart
General text entry rules for use with the abc mode. Use the keypad
to enter letters, numbers, symbols, and other characters with the
abc mode. Press the same key repeatedly to cycle through available
characters. If you do not press a key for 2 seconds, the character in
the block cursor is accepted, and the cursor moves to the next
position.
Notice
Refer to the table
below for more
information on the
characters
available using the
keys.
38
Key
Characters in the Order Display
Lower case Upper case
1 . , ? ! ‘ “ 1 - ( ) @ / : _ . , ? ! ‘ “ 1 - ( ) @ / : _
2 a b c 2 à á â ã ä å æ ç A B C 2 À Á Â Ã Ä Å Æ Ç
3 d e f 3 è é ê ë D E F 3 È É Ê Ë
4 g h i 4 ì í î ï G H I 4 Ì Í Î Ï
5 j k l 5 £ J K L 5 £
6 m n o 6 ñ ò ó ô õ ö ø œ M N O 6 Ñ Ò Ó Ô Õ Ö Ø Œ
7 p q r s 7 ß $ P Q R S 7 ß $
8 t u v 8 ù ú û ü T U V 8 Ù Ú Û Ü
9 w x y z 9 W X Y Z 9
0 space 0 space 0
Your handset offers a set of functions that allow you to use and
customise the handset. These functions are arranged in menus and
sub-menus, accessed via the two soft keys marked left soft key
and right soft key .
Each menu and sub-menu allows you to view
and alter the settings
of a particular function. The roles of the soft keys vary according to
the applications and services; the label on the bottom line of the
display just above each key indicates its current role.
39
Press the left soft key to
access the available My stuff.
Press the right soft key
to access the available Planet 3.
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